Supervisor Development Program | Supervisor Development Course | PPT, DVD, POWERPOINT for...

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1 Delegating Work and Following Up Delegating Work and Following Up Own Own all all 14 Skills with 14 Skills with sound/movie sound/movie bitly.com/train-me bitly.com/train-me

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SEE ALL 14 SKILLS AT: - bitly.com/train-me - This supervisor development program or supervisor development course is designed to train any supervisor properly regardless of experience in how to approach employees with solid skills that will create good relationship and maximize productivity. You can download this slide program and remove the red tag. This supervisor development course and supervisor development program is also created to reduce risk, reduce employee complaints, reduce the likelihood of EEOC complaints, reduce risk of sexual harassment, reduce violence, improve productivity, and many other payoffs. This supervisor development course is also available as a web course with 35 test questions, handouts, and certificate of completion. You won't find a supervisor development course like this one anywhere. We know, because we create this one ourselves to train supervisors specifically in skills for supervisors and topics for supervisors that none of the staff at Arlington County Government and Arlington Public School system ever had. As a result, supervisors left training more confident and secure that they could address issues with employees more effectively. The best part of this supervisor development program is the Flash Movie format with professional narrations. It uploads to any website and supervisor can go to your website and click on any skills and get a brush up on the fly in any supervisory skill or topic that pertains to the management situation they are dealing with immediately with their employee. That is completely unheard of in a supervisor development course or supervisor development program where a one-day intense training at some hotel leaves supervisors excited for only 4-5 hours later. After that, the training of supervisors fizzles fast. This supervisor development program sticks. Supervisor classes and certification for supervisors is hard to find. But this course will also issue of certification that the course was complete. It's not for credit, but any supervisor participating in this program will pick up practical information in supervisory skills that will far out-do their peers who have never been any any formal supervisor training -- even those who have -- because most of them forget what they were exposed to at that one day hotel seminar.

Transcript of Supervisor Development Program | Supervisor Development Course | PPT, DVD, POWERPOINT for...

Page 1: Supervisor Development Program | Supervisor Development Course | PPT, DVD, POWERPOINT for Development

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Delegating Work and Following UpDelegating Work and Following UpOwn Own allall 14 Skills with 14 Skills with sound/moviesound/movie

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Delegating Delegating Work and Work and Following UpFollowing Up

Boost your efficiency—and your team’s morale—by handing off assignments to the right people.

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Own Own allall 14 Skills with 14 Skills with sound/moviesound/movie

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Delegating is a Win-Win Proposition

• You free yourself to focus on what matters most, while you train and motivate your workers by entrusting key assignments to them

Skill

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Misconceptions About DelegationSkill

7• Some supervisors

equate delegating with “doling out tasks” to people

• Delegating is the process of having employees address meaningful projects – including ongoing duties – that go beyond short-term, to-do items

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Misconceptions About Delegation (continued)

• Supervisors may also assume that delegation consists of handing off assignments

• That’s only partially true – delegating requires follow-up– Take an active interest

in monitoring how they perform

– Offer guidance and encouragement along the way and deliver praise for a job well done

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Communication Skills

• Explain goals of the assignment, timetable and your expectations

• Employees must understand how you’ll measure their performance and hold them accountable for the results

• They must also see how the project affects the bottom-line operation of the organization

• Help employees appreciate the impact

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Communication Skills (continued)

• You also need to ensure workers are equipped to follow through

• Support them by providing the necessary tools, training and resources to succeed

• If they need authority to gain compliance from coworkers, give it to them

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Don’t Avoid Delegating

• If you fear employees cannot handle an assignment, delegate in stages

• Request that workers tackle one step at a time and build off each success

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Match the Right Projects With the Right Employee

• For example…start small

• Match the right project with the right employee

• Weigh each employee’s experience, adaptability, skill level and workload

• Don’t dump duties on someone who already operates at full capacity or you risk burnout

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Discuss Follow-up Procedures

• Establish a system to track progress

• Schedule a series of checkpoints and enter the dates on your calendars

• This removes any ambiguity about how and when you’ll get updates

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Difficulties with DelegatingSkill

7• One of the hardest parts

of delegating is keeping your distance and allowing employees to perform the work on their own– Give them the space to

discover how to proceed

– Let them make mistakes and learn from them

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Don’t Micromanage

• It’s fine to demonstrate what you want the employee to do, at least at the outset

• But don’t micromanage along the way or you may wind up doing the bulk of the work on the project

• Turn over control to the employee and stay out of the way

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Warning

• Delegation isn’t necessarily a time-saver

• Treat the added time it takes to get the job done as a long-term investment in developing employees

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TipSkill

7• When instructing

employees on a new assignment, explain what to do and then ask them to summarize how they’ll proceed

• Invite their questions

• You’ll gain a better sense of their understanding and can gently remind them of how to do the job right

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It’s TrueSkill

7• The odds of successful

delegation soar when you:

– Confirm that the employee understands your expectations and your instructions

– Track progress so that you show interest in results

– Grant employees the authority, freedom, and flexibility

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