SUNSHINE HORIZONS Jul2009

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HORIZONS ® Vol. 34 No. 3 July 2009 Examine NSP Quality

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Transcript of SUNSHINE HORIZONS Jul2009

Page 1: SUNSHINE HORIZONS Jul2009

HORIZONS®

Vol. 34 No. 3 July 2009

Examine NSP Quality

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This is a publication of Nature’s Sunshine Products, Inc., designed especially for natural health enthusiasts.

Editor: Darlyn Britt

Writer: Courtney Hammond

Art Director: Julie Larsen

Designer: Rick Utykanski

For more information on how to sign up as an NSP Independent Distributor, call 1-800-223-8225.

Printed on recycled paper

Sunshine Horizons, July 2009, Vol. 34, No. 3. Sunshine Horizons is a publication of Nature’s Sunshine Products, Inc., 75 East 1700 South, Provo, Utah 84606. Copyright © 2009. Printed in the USA. All rights reserved.

Correspondence:Sunshine Horizons Editor, P.O. Box 19005, Provo, Utah 84605-9005.

Change of address: Contact the Order Sales Department or Customer Service.

Visit our website at www.naturessunshine.com.

Order Placement ServicesBy Internet:

www.naturessunshine.com

By Phone:

• Order Sales Department: 1-800-453-1422 (English); 1-800-321-0214 (Spanish). Hours are Monday–Friday from 6 a.m.–6:30 p.m. and Saturday from 7 a.m.–3:30 p.m. Mountain Time.

• TTY for Hearing Impaired: 1-800-892-6450 (English only).

By Mail:

• Order Sales DepartmentNature’s Sunshine ProductsP.O. Box 19005Provo, Utah 84605-9005

C o n t e n t s

our Fish oil Can Beat up their Fish oil 1

Paw Paw: From Harvest to Pantry 2

nsP Quality news 6

testing 1, 2, 3 8

the Power of Good taste 10

spotlight on Mangosteen 11

Announcements/Calendar 13

At Nature’s Sunshine, quality has always been the keystone of our brand. For nearly four

decades, we have worked to offer only the finest health supplements and personal care products available, and we have told our quality story many times and in many ways. This special issue of Sunshine Horizons features a fresh, behind-the-scenes look at several aspects of NSP quality. Take a look at a few product spotlights, and discover how attention to detail

by NSP scientists brings you the absolute best products. Also, read about how innovations in testing methods and procedures mean peace of mind for you and your customers. We feel confident that Nature’s Sunshine will always lead the way in our industry. We invite you to share this confidence and information with your friends, group members and customers. And again, thank you for putting your trust in Nature’s Sunshine products.

Greg Halliday,President, Nature’s Sunshine U.S.

Quality Is Our Keystone

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Going the Extra Mile for YouSpotlight: Super Omega-3 EPA by Courtney Hammond

By now, we’ve all heard about the benefits of the essential fatty acids found in fish oil, which promote the health of body cells, the heart and the brain. NSP is confident

that its Super Omega-3 EPA is the best essential fatty acid product on the market. That’s because it contains high levels of purified EPA and DHA, in a heart-healthful ratio of 2:1; passes NSP’s stringent quality tests; and contains lemon oil—especially important for those who don’t want the fishy aftertaste that can accompany fish oil. NSP’s Super Omega-3 EPA also undergoes further testing. We measure the TOTOX value, which determines the quality of the fish oil. We also test fish oil for contamination—mercury and heavy metals are always a concern with products sourced from fish. One of the most important tests NSP scientists perform involves checking the percentage of DHA and EPA in the product. We can do this in two ways. The method used by many companies is “area percent.” R&D Scientist Xiaolan Kou, Ph.D., explains that area percent testing is mainly a qualitative test—it will show you that you have EPA to DHA in a 2:1 ratio. But it doesn’t accurately show you how much of each essential fatty acid is present. The other way to test EPA and DHA values is by “weight percent.” This process is more involved, but it is more accurate and provides a quantitative analysis of the product—the exact weight measures of EPA and DHA. NSP uses this process. The result to you, the customer, is assurance that you are getting the high levels of essential fatty acids—380 mg of EPA and 190 mg of DHA—that are listed on the label.

July 2009, Sunshine Horizons 1

Stock No. Product Direct Cost QV Mem. to Mem. Sugg. Retail

1515-7 Super Omega-3 EPA (60) $21.95 21.95 $25.25 $32.95

“Because of our investment in a thorough quantitative testing method, NSP can confidently state that Super Omega-3 EPA has among the highest levels of EPA and DHA on the market.”

—Xiaolan Kou, Manager-Methods Development,

Research & Development

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2 Sunshine Horizons, July 2009

Paw Paw Cell-Reg®

Step by Step, We’re Bringing You the Best by Courtney Hammond

NSP’s unique and revolutionary Paw Paw Cell-Reg formula was developed by now-retired NSP scientist Dr. Jerry McLaughlin. Dr. McLaughlin spent

decades researching the benefits of paw paw and discovered that the twigs are rich in acetogenins—long-chain fatty acid derivatives with unique properties that affect the growth of abnormal cells. Because acetogenins are so powerful and promising, Nature’s Sunshine has scientifically fine-tuned the production of Paw Paw Cell-Reg. Every step of the process ensures that the maximum level of acetogenins is preserved, and that each capsule of Paw Paw Cell-Reg delivers optimal potency.

Growth and Harvest The paw paw tree grows in the Midwestern and Southern United States. While acetogenins are found in many parts of the paw paw tree, the richest source is the twigs of one specific species of paw paw. NSP scientists have determined the precise time of year and size of twigs necessary to give the highest yield of acetogenins. As a result, NSP’s paw paw twig harvest is limited to 1) just six weeks and 2) twigs up to a certain size specification to meet our standards. The twigs are then cut to standard size chips, dried and stored in NSP’s storage facility until needed.

What Are Acetogenins? All cells require energy to live. During the digestive process, food is broken down into components such as glucose that fuel metabolism. Each cell contains hundreds to thousands of mitochondria, which metabolize glucose to yield adenosine tri-phosphate (ATP), the cells’ source of energy. Some cells require more ATP to grow and/or multiply. Abnormal cells require a high level of this energy. Acetogenins interfere with and drastically reduce the production of ATP, helping to starve abnormal cells. Acetogenins also affect the growth of the blood vessels near abnormal cells.

Harvested Paw Paw twigs

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Paw Paw Cell-Reg®

Step by Step, We’re Bringing You the Best by Courtney Hammond

Lynda Hammons, NSP Vice President of Quality Assurance and Regulatory Affairs, and Ellen O’Neal, NSP Purchasing Manager, examine the Paw Paw harvest at an undisclosed location in June 2009.

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Extraction In the extraction process, the dried twig chips are processed and acetogenins are extracted. NSP scientists have perfected the process that keeps the acetogenin levels at their highest throughout the extraction process. The result is a syrupy liquid, which is then made into a powder.

Testing After extraction, the paw paw powder undergoes a battery of tests. Quality tests performed on the paw paw powder include: microbiological tests to test for the presence of bacteria such as salmonella and E. coli; moisture tests that ensure moisture levels are low enough to retard the growth of fungi; heavy metal tests; pesticide tests and tests to ensure that our product meets our label claim for acetogenin levels. After the powder passes all quality tests, it is encapsulated into Paw Paw Cell-Reg.

Paw Paw extract is

painstakingly tested by R&D scientists in our

Spanish Fork manufacturing

facility.

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July 2009, Sunshine Horizons 5

Paw Paw Cell-Reg Health begins in the cells, making it essential to support the health of all cells. Paw Paw Cell-Reg is a unique product that selectively targets specific cells to enhance the overall health of the body. Paw Paw Cell-Reg: •Isselectiveforabnormalcells •Istheonlystandardizedacetogenin

product available •SlowstheproductionofATPinthe

mitochondria of abnormal cells •Mayhelpmodulatethegrowthof

blood vessels near abnormal cells

Stock No. Product Direct Cost QV Mem. to Mem. Sugg. Retail

515-6 Paw Paw Cell-Reg (180) $34.95 34.95 $40.20 $52.45

After passing R&D and QA testing, Paw Paw powder is encapsulated and bottled.

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Updates on Quality by Darlyn Britt

Recent quality developments, new testing procedures and acquisitions inspire increased consumer confidence and brand loyalty.

NSF International Certifies Nature’s Sunshine Facility NSF International, a non-profit, non-governmental organization and world leader in standards development and product certification, recently presented Nature’s Sunshine with the NSF Good Manufacturing Certification. NSF is a leading, third-party auditor of companies involved in the health and public safety sectors. Their certification of our manufacturing facility means we passed an extensive audit by NSF staff, including an examination of production equipment and a thorough evaluation of our policies and procedures and our manufacturing processes.

New Testing Procedures and Methods Mean Continually Offering the Safest Supplements Salmonella poisoning seems to make the news every few months. It recently has made headlines in conjunction with peanuts, pistachios and alfalfa sprouts as it sickened hundreds of people. This led to an exhaustive recall of many tons of food along with health concerns. Of course, we cannot risk salmonella contamination in our raw materials or our finished products, so we test both for the presence of this tiny bug. We also test our raw herb material for aflatoxins, a dangerous byproduct of fungus metabolism that can lead to illness, including liver damage. Sometimes fungus levels are undetectable in raw material. But if we use HPLC and test for the presence of aflatoxins, we can tell if fungus is present. Last fall, baby formula in China was found to contain melamine—a chemical that can boost apparent protein count in a tested sample. As a result of this unscrupulous action, over 50,000 children were sickened and four infants died. Many consumers worldwide switched to soy milk products. Shortly thereafter, soy products from China were also found to be similarly contaminated. NSP markets 68 products, including Phyto-Soy®, that contain soy or its derivatives. We rigorously test all of our incoming soy material to ensure that our products are free from contaminants. An estimated 15 million Americans are gluten-intolerant.

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A QA scientist tests herb samples for microbial contamination

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July 2009, Sunshine Horizons 7

NSP’s new Ultimate GreenZone® formula is guaranteed to be gluten-free. NSP goes to great lengths to test for gluten in all of Ultimate GreenZone’s ingredients. This expensive testing ensures a safe product for our gluten-sensitive consumers. “Most other herb companies aren’t testing for this,” says Lynda Hammons, Vice President of Quality Assurance and Regulatory Affairs. “But at Nature’s Sunshine, if the label says something about our product, we test for it personally.”

NSP Stays on the Cutting Edge of Technology We purchased a new Inductively Coupled Plasma/Mass Spectrometer in January 2009 (pictured below). Our former ICP/MS was not broken or “outdated,” but the newest one offers brand-new technology that lowers our elemental detection limits and increases our dynamic range. It also has the added advantage of an octopole reaction system (ORS), which effectively eliminates potential interferences with certain elements like arsenic, selenium, chromium and iron. Its price tag, $175,000, is just one example of our commitment to providing the finest quality products to our distributors and customers worldwide.

References:Gluten Intolerance Group of North Americahttp://www.foodqualitynews.com/Food-Alerts/Soy-boost-after-melamine-scare

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8 Sunshine Horizons, July 2009

Nature’s Sunshine has an amazing litany of instruments and tests at its disposal to guarantee our customers the finest quality supplements.

High Performance Liquid Chromatography (HPLC) is used a great deal in testing both vitamin and herb products. HPLC can: •Measuretheactivecomponentsina

vitamin. •Measurethepurityandpotencyof

raw herbs that have standardized compounds.

•Helpusverifylabelclaimsforvitaminand herb products with standardized amounts of active components like ginkgo (flavone glycosides), feverfew (parthenolide), St. John’s Wort (hypericin) and olive leaf (oleuropein).

Thin Layer Chromatography (TLC) is used primarily to test herb material. TLC testing: •Verifiescorrectplantspeciesandparts

(so you don’t get leaf when you want the root).

•Detectsadulterationorcontaminationin an herb.

NSP scientists use Gas Chromatography combined with Mass Spectrometry (not pictured) to: •Identifycompoundsincomplex

mixtures. •Revealthepresenceofunwanted

elements, including pesticides and solvents.

•Analyzeessentialoilsandensurethattheyareoftheproperoriginandcontaintheproper components.

The Inductively Coupled Plasma/Mass Spectrometer (ICP/MS) is essential for testing mineral material. It can: •Identifyandquantifyindividual

minerals in a mixture. •Determineifrawmaterialscontain

unwanted minerals like arsenic, lead and mercury.

•TestfinishedproductslikeSuperSupplemental and Mega-Chel® to ensure their mineral content meets label claims.

It Takes More Tests to Be the BestAn Overview of Quality Testing by Darlyn Britt

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July 2009, Sunshine Horizons 9

Physical or Wet Chemistry is a term that applies to a collection of tests and procedures. These procedures provide critical information about raw materials, including: •Evaluatingmoisturecontentinrawmaterials. •Testingthepurityandpotencyofaminoacids. •Assuringtherawmaterialswillblendcorrectlyandfitintoacapsuleormake

a good tablet. •Assuringthatwecanprocessthematerialcorrectly. •Measuringdisintegrationanddissolutionoftablets. •Measuringcapsuleweightsforfinishedproducts.NSP uses Microbiology to protect against unwanted organisms. This category of testing includes several pieces of equipment that can: •Detectorganismsinrawmaterials

or finished products, including pathogens such as E. coli and salmonella.

•Detectbacteriathatcanindicatespoilage in liquids and other products.

•Measureforthepresence of yeast or mold in raw herb material.

In total, NSP has well over 600 different tests in its arsenal. And, “We develop at least 20 new methods per year,” says Ken Fugal, Director of R&D. “Our scientists are continuously developing new methods to evaluate and release raw materials and newly launched finished products to meet label claims.”

For more comparisons and additional information about NSP quality, visit www.nsplife.com and click on A Passion for Quality.

In 2008, Nature’s Sunshine scientists tested a few NSP products against some competitors. The results show that NSP products truly offer premium quality and the best value. In a swell (absorption) test, equal amounts of NSP Psyllium Hulls and two other brands of psyllium (single) products were placed in containers with 100 ml of water. NSP Psyllium Hulls absorbed significantly more water than the other two products. In fact, you would need to take almost twice as much of the competing products to equal the absorbing, bulking action of NSP Psyllium Hulls. We compared NSP Ultimate Echinacea—a highly concentrated extract of three species of echinacea plants—with four popular echinacea extracts on the market. NSP Ultimate Echinacea has several times more echinacosides (a key active component) than the four competitors.

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10 Sunshine Horizons, July 2009

In a quest to continuously meet our customers’ needs and expectations, Nature’s Sunshine’s R&D department is dedicated to continuous improvement. They seek to take something

good and make it better. And when they succeed, it resonates with our customer base and back again. Nature’s Sunshine proudly unveiled three reformulated powder products in the fall of 2008: SynerProTein®, Ultimate GreenZone® and RG-Max®. All three of these products boasted an improved taste. Ultimate GreenZone’s new formula also yielded a more nutrient-dense product. We added more greens, more grains and made it gluten-free. Ken Fugal, Director of Research & Development at Nature’s Sunshine, points out that changing a product’s formula requires more than just adding something sweet to the mix. “It takes a team of experts to evaluate all aspects of a product, including taste, efficacy, powder appearance and appearance in water,” he said. “The powder cannot be too fluffy or too dense; it cannot be too fine or too granular. Color is definitely important; it must be pleasing, not objectionable.” As you might guess, smell and taste make the biggest difference in customer acceptance of any powdered product. While we wish that all of Mother Nature’s creations tasted wonderful, that’s simply not realistic. As a result, it’s often a challenge to make something really healthful also taste really great. Nature’s Sunshine uses natural ingredients and acceptable sweeteners and flavors for our powdered products. Some flavors are added to enhance a particular ingredient’s taste while others help mask objectionable qualities. Throughout the development process, product samples are evaluated. “It takes an average of five iterations, sometimes more, before a new sample is approved for production.” Fugal says.

A team of scientists, with backgrounds in food science and product formulation worked for several weeks to successfully improve our SynerProTein product. Its new vanilla flavor has received high compliments from NSP Managers, including this comment: “This tastes really good! We love it! Our 22-year-old also likes it.”

—Mark & Sylvia Rogers, Ore.

Ultimate GreenZone saw the biggest changes of these three products. We added 1 gram per serving of prebiotic fiber to help feed friendly bacteria in the gut. We also added several greens (artichoke, parsley, asparagus, kale, beet, chlorella, alfalfa and spinach) along with protein-rich grains (quinoa, flax hull lignans and chia). Likewise, the response to our new formulation of Ultimate GreenZone has been positive. “New Ultimate GreenZone is very much improved! The taste is sweeter and the flavor much better. NSP did a very good job improving this.”

—Dr. Jay Vanden Heuvel, Wis.

Trust your taste buds, and your health, to Nature’s Sunshine.

Continuous ImprovementReformulating Existing Products for Customer Satisfaction

Stock No. Product Direct Cost QV Mem. to Mem. Sugg. Retail

3025-0 SynerProTein (525 g) $19.95 19.95 $22.95 $29.95

1103-6 Ultimate GreenZone (368 g) $31.95 31.95 $36.75 $47.95

587-4 RG-Max (866 g, 30 servings) $59.95 59.95 $68.95 $89.95

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Finding Quality at its SourceSpotlight on Thai-Go® and Mangosteen by Courtney Hammond

Thai-Go is one of Nature’s Sunshine’s best-selling products with good reason. Thai-Go is a comprehensive antioxidant juice that combines the world’s most powerful fruits.

Replete with bioflavonoids, xanthones and antioxidants, Thai-Go boosts the immune system and helps protect the body from free radical damage. Thai-Go was first introduced in 2004. But, as with all NSP products, the research started long before that. Thai-Go presented an initial sourcing challenge because of a key ingredient, mangosteen. With many new products, key ingredients are raw materials that NSP currently uses, or are well-recognized herbs that are readily available from trusted vendors. At the time of development, mangosteen was new to the natural health world. To source the mangosteen, NSP turned to one of its reputable vendors, who at that time did not supply mangosteen. This vendor reports that NSP is always more difficult to source for than other companies. “NSP is so specific in terms of requirements and more extensive in terms of specifications than other companies. They are always ahead of the curve,” says the resourceful vendor. It was no different with mangosteen. Research began on where to find native mangosteen, and the search was narrowed to Thailand, Malaysia and Indonesia. From there, processing facilities were analyzed and chosen based on their ability to meet NSP’s specified quantities and quality.

Brunswick Certification Brunswick Laboratories, the leading commercial laboratory specializing in the science of antioxidants and oxidative stress, studies Thai-Go on a lot by lot basis to certify its exceptional product quality. The Brunswick Lab’s certification seal is “a visible symbol of antioxidant quality,” says Brunswick founder and chairman Jim Nichols. Certification through Brunswick Laboratories verifies that every bottle of Thai-Go stamped with the Brunswick Labs ORAC Certified seal delivers unparalleled antioxidant protection. Brunswick Laboratories certifies NSP Thai-Go in five antioxidant tests:• ORAC (Oxygen Radical Absorbance Capacity). ORAC

measures the total antioxidant capacity of a food.• HORAC (Hydroxyl Radical Averting Capacity). HORAC

measures a food’s capacity to avert hydroxyl radicals, which are more harmful to the body.

• Phenolics, which are substances in plants that have antioxidant characteristics.

• Bioflavonoids. Known for their antioxidant capacity, bioflavonoids are nature’s biological response modifiers.

• Xanthones, which are biologically active plant compounds that support the immune, structural and digestive systems, the brain and the skin.

July 2009, Sunshine Horizons 11

Stock No. Product Direct Cost QV Mem. to Mem. Sugg. Retail

4095-1 Thai-Go (2/25 fl. oz.) $54.95 54.95 $63.20 $82.45

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These no-watt bulbs offer the power of sunshine.

Share the Sunshine!

Garlic—a popular herb for the immune and circulatory system —is an ingredient in 12 NSP herbal formulas and three single products (High-Potency Garlic, Garlic capsules and Garlic Oil softgels).

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July 2009, Sunshine Horizons 13

e v e n t s C A l e n d A r

Product Training

FREE NSPWebinarsJoin the Product Focus Webinar. Log in at any of the available times: 11 a.m. (LIVE), 3 p.m., 6 p.m., 8 p.m., 10 p.m. Mountain Time. Register at www.NSPwebinars.com.Or listen by phone. Dial 1-712-432-0453, PIN#8626 (not a toll-free call). July 8 EverFlex Aug. 12 Nutri-Calm Sept. 9 Probiotics Oct. 14 Thai-Go

October 10 Corpus Christi, Texas

Rocky Mount, N.C. Springfield, Mass. Traverse City, Mich.

17 Hutchinson, Kan. Indianapolis, Ind. Maria Stein, Ohio Newport News, Va.

24 Ellicottville, N.Y. Lafayette, La. San Antonio, Texas Southfield, Mich.

November7 Arlington, Texas

Concord, Calif. Appleton, Wis. Orlando, Fla. Philadelphia, Pa.

A n n o u n C e M e n t s

REMINDER: Register Now for TAC Trip and National Convention TAC qualifiers, you must register online for the TAC Alaska cruise by July 2! Visit www.naturessunshine.com/alaska for complete details. After this date, space may not be available and you will incur a late fee. National Convention qualifiers and buy-ins, the deadline to register for our August convention in Las Vegas is July 10. Register for convention and get all of the details at www.naturessunshine.com/vegas.

Share NSP Quality with Your Customers This special issue of Sunshine Horizons features brand-new information about NSP quality assurance, testing methods, formulations and more. Order extra copies for $.45 each to share with your customers, new distributors and friends. These are available beginning July 6 (while supplies last). Use Stock No. 12311-0 (English) or 12312-5 (Spanish).

Go Online for August’s Magazine The August Manager Extra is a special Sunshine Home issue and it’s only available online! Be sure

to download the magazine articles from our website beginning about Aug. 1, and share the information with your group. You’ll find special discounts! Also check out our magazine library of past articles and complete issues available in both English and Spanish. Log in, go to Members > Library > Magazine Archive.

Test Your RO Water Unit Every Year Quality life requires three essentials: pure air, pure water and pure food. For pure water, Nature’s Sunshine offers the Nature’s Spring® Reverse Osmosis water treatment system. The secret to obtaining quality RO drinking water is clean membrane filters. If these filters become plugged with anything, water flow is greatly restricted, thus affecting the purity of the RO water. The Reverse Osmosis Proficiency Evaluation, or ROPE test, helps determine the efficiency of your RO unit. This affordable test is available from: Ozark Water Service 114 Spring Street Sulphur Springs, Ark. (479) 298-3483 Keep your Nature’s Spring RO unit running optimally by ordering a ROPE test today!

2009 Natural Health and Education SeminarsExperience three new courses: Understanding Nature’s Pharmacy, The Seven-Step Candida Solution and Change Your Brain, Change Your Life.

August 1 Houston, Texas

15 Alma, Mich. Atlanta, Ga.

September12 Birmingham, Ala.

Cleveland, Ohio Denver, Colo. Oak Brook, Ill.

For complete details, go to www.naturessunshine.com. Call Customer Service at 1-800-223-8225 to register for a school or seminar. For information on seminars in Spanish, visit our website, or call 1-800-321-4652. Dates and locations are subject to change.

Business Training WebinarsJuly 15Oct. 21www.nspwebinars.com

Coming Events

Aug. 24–28 National ConventionParis HotelLas Vegas, Nevada

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Nature’s Sunshine Products, Inc.P.O. Box 1000Spanish Fork, Utah 84660

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July is the last month to register and qualify your sunshine 500 member pairs!Sunshine 500 allows Members to reach Manager rank faster. Managers work closely with two of their Members from different lines. If both Members earn at least 500 QV in the same month and each directly sponsors at least two new members, they are considered Managers for that month! But hurry, Member pairs must qualify and be registered by July 31, 2009.

benefits and bonusesBenefits for Member PairsIn any month a registered Member pair qualifies, they’ll receive Manager-level rebates and commissions PLUS a $50 bonus. If the pair qualifies for three consecutive months, they’ll each receive an additional $100 bonus! (Pairs can repeat the three-month cycle.)

Benefits for Sponsoring ManagersThe Sponsoring Manager will be paid respective overrides. And every time a Member pair qualifies for three consecutive months, the sponsoring Manager will receive a $200 upline Manager bonus! This bonus can be earned as many times (and for as many pairs) as it is achieved before the program ends! Sponsoring Managers also receive 1,000 bonus QV for events or other program qualifications for each of their new Managers.

Call NSP Customer Service (1-800-223-8225) to register your Members in pairs before July 31, 2009. As long as a Member pair is registered and has at least one month of program qualification by the end of July, they may continue to participate through June 2010.

see the sunshine 500 page at www.naturessunshine.com for pdf flyers, complete rules and regulations.

NoteS:•TheGroupQVrequirementincreasesfrom500to750inJanuary2010.• Sunshine500participantsareeligibleforallnormalpay,perksandpromotions.• Inordertoqualifyinagivenmonth,bothofthepairedMembersmustpersonallyfindanddirectly

sponsoratleasttwonewMembers*andachieveatleast500GroupQV(with100PersonalQVormore).• Ifeitherofthepairedmembersfallsshortoneitherrequirementinagivenmonth,thennormal

compensationplanrulesapplytobothMembers.

*NSP’sPlacementProgram(Finder)maynotbeusedwithSunshine500.

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February 2009 Ovations

March 2009 Ovations

April 2009 Ovations

Rank Advancements

Rank Advancements

Rank Advancements

New District Managers

New District Managers

New District Managers

Michele Boeddeker, Clermont, Fla.

Sung H. Kim, Reseda, Calif.

Bob Collett, Webb City, Mo.

Jacqueline Van Keppel, Demotte, Ind.

Norine K. Borkholder, Goshen, Ind.

Loree & Toby Mathews, Santa Cruz, Calif.

Rosemary McGowen, Oklahoma City, Okla.

New District Managers earn National Convention and the Business Symposiumpaid for by NSP! This applies to anyone who achieves this rank for the first time starting in or after August 2008. You must hold this rank for six consecutive months and be at least a District Manager in the last month of convention qualification to qualify. See our website for complete details.

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EvErFlEx… on the INSIDE and OUTThis summer, be family reunion-ready…

…even for Uncle Spencer’s ultimate volleyball!

EverFlex® with Hyaluronic Acid contains glucosamine, chondroitin, MSM, hyaluronic acid and devil’s claw herb for an unbeatable array of joint-supporting nutrients that help maintain joint health and function. EverFlex® Pain Cream contains cooling menthol and cetylated fatty acid esters plus MSM. MSM provides structural support to the body, while menthol speeds pain relief. EverFlex Pain Cream is easily absorbed for fast-acting support. Try one or both, and get ready for summer fun.

Stock No. Product Direct Cost QV Mem. to Mem. Sugg. Retail

948-4 EverFlex (60 tablets) $25.75 25.75 $29.65 $38.65

3535-6 EverFlex Pain Cream (2 oz.) $17.35 16.75 $20.00 $26.05

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B u s i n e s s B u i l d i n G

Business Symposium Part 4Dr. Jane Semple Shares Speaker Tips

the 2008 Business Symposium was held the day before the

start of National Convention in Washington, D.C., last August. The Business Symposium featured industry leaders and successful Managers, who shared some of their ideas and secrets to building a thriving business. One of the speakers was Dr. Jane Semple, N.D., a sought-after speaker. She shared ideas and tips on how to incorporate speaking engagements into your business. Dr. Semple said that good speakers need to have credibility and knowledge. Therefore, she encouraged attendees to get credentials. Dr. Semple is an N.D., but college degrees and master herbalist or certified herbalist degrees also get attention. She also stressed the importance of building a reference library. Keep folders by subject to make it easy to access the information you want when you prepare to speak. Books, magazines and newspaper articles can all be part of your reference library. Articles from medical journals can especially be helpful to back up your information and add weight to the topic.

To get started, let people know you want to speak. Hospitals, adult education centers and libraries are good places to start. Disease support groups are another great opportunity. Dr. Semple has huge turnouts at Alzheimer’s and Parkinson’s support groups.

Dr Semple offered some general guidelines:• Keep it simple. Teach to the level

of your audience. You may want to use some technical terms, but immediately follow it by using a lay term. Don’t overwhelm your audience with too many topics or too much information.

• Offer certificates. Turnout and the level of commitment rise when certificates are offered. People will work to earn those certificates.

• Cross promote. She uses a tri-fold brochure that lists other classes and programs she offers as well as her clinics and the names, phone numbers and locations of her downline. She also collects email addresses at her classes to keep class members informed of other educational opportunities. She cautioned against using that email list for product promotions or other sales-related emails.

• Don’t promote brands, or make it a sales pitch. Afterwards people will approach you and ask what products you use, but let your presentation be about education, not sales.

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