SUEZ ENVIRONNEMENT NORTH AMERICA’S MAGAZINE The … Quarter 2015 .pdf · our global stewardship...

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The RE SOURCE SUEZ ENVIRONNEMENT NORTH AMERICA’S MAGAZINE 1st Quarter 2015 ARE YOU READY FOR THE RESOURCE REVOLUTION?

Transcript of SUEZ ENVIRONNEMENT NORTH AMERICA’S MAGAZINE The … Quarter 2015 .pdf · our global stewardship...

Page 1: SUEZ ENVIRONNEMENT NORTH AMERICA’S MAGAZINE The … Quarter 2015 .pdf · our global stewardship of water, air, biodiversity, energy, and recycled raw materials. And we commit ourselves

The RESOURCESUEZ ENVIRONNEMENT NORTH AMERICA’S MAGAZINE

1st Quarter 2015

ARE YOU READYFOR THERESOURCE REVOLUTION?

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01 CEO MESSAGE

02 ONE ON ONE WITH BERTRAND CAMUS

06 WELCOME TO THE REVOLUTION

08 EMPLOYEE EXCELLENCE IS MADE CRYSTAL CLEAR

12 PROJECT SPOTLIGHT ON DEGREMONT

14 ARE YOU READY TO BE AWESOME!

16 EMPLOYEE SPOTLIGHT

18 EMPLOYEES ON THE MOVE

19 EDUCATIONAL ACHIEVEMENTS

20 INDUSTRY PAPERS & PRESENTATIONS

21 INDUSTRY AWARDS & RECOGNITION

TABLE OF CONTENTS

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They also reflect a level of ingenuity that we’ve come to

expect from each other. Yet, lest we take such things for

granted, it’s important that we take time out to acknowledge

them—which brings me to my next point. Each year SENA

recognizes employees who contribute to helping us achieve

our corporate mission. Some do so by making our work

environment safer, more efficient or more sustainable, others,

by fulfilling our commitment to corporate social responsibility

or by demonstrating exemplary alignment with our five values:

commitment, drive, integrity, courage and unity. Read about

today’s winners on page eight.

Think the winners are awesome? Know some others?

Well, there’s another way to recognize employees for their

contributions. It’s called the AWESOME Recognition Program and

it rewards employees based on their AWESOME actions. See

page fourteen for more details.

Resourcefully yours,

Bertrand

BERTRAND CAMUSChief Executive OfficerSUEZ ENVIRONNEMENT NORTH AMERICA

CEO MESSAGE

THE RESOURCE MAGAZINE 1ST QUARTER 2015 01

Dear Colleague:

Never before in our company’s history have we been more

connected—and never before have we needed to be. Today, we are

living at the dawn of the Resource Revolution, an era in which it is

incumbent upon us to share our strengths to protect our dwindling

natural resources. We must do this by reducing use, yes, but also by

making the most of what we do use.

Because all natural resources are ultimately connected—the water

we drink, trees we fell, minerals we extract, and air we breathe—we

must respond collectively with this in mind.

Under our new company brand, SUEZ Environnement, we reaffirm

our global stewardship of water, air, biodiversity, energy, and recycled

raw materials. And we commit ourselves to helping others become

environmental stewards, as well.

This commitment will be the central focus of this magazine,

renamed The RESOURCE. Take, for example, the page 12 story of

Targa Resources, a Gulf Coast energy producer. Targa struggled with

the operation of its boiler feed water system and required near- and

long-term solutions to keep the plant operational while protecting

the environment. As you will read, Degrémont’s service team crafted

cost-effective, custom solutions that reflect immense dedication

and creativity.

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ONE ON ONE WITH BERTRAND CAMUS

BC: The answer is partly in your question. Over the years we’ve

expanded our service offerings, acquired businesses and became a

global entity. Our different brands—including the United Water and

SUEZ ENVIRONNEMENT brands—reflect a history of growth. We’re

a single company that can pretty much do it all when it comes to

water, wastewater and solid waste management. But to outsiders

we sometimes look more like a mix of business offerings, a sort of

Pinterest of best practices. In reality, we are one company operating

with singular goal: to generate together a secure, resourceful future

for all. Therefore, we are moving from a group structured around

two main activities—water and waste—to an integrated group

specializing in the sustainable management of resources.

RM: And that brand?

BC: SUEZ ENVIRONNEMENT.

RM: OK, but why now? What’s the urgency to rebrand?

BC: Well, we don’t want to let another day pass with any uncertainty

attached to our brand. We want our clients and potential clients to

be perfectly clear about our mission and our capabilities. But that’s

not the urgency that’s driving the rebranding.

THE RESOURCE MAGAZINE SAT DOWN WITH SUEZ ENVIRONNEMENT NORTH AMERICA CEO BERTRAND CAMUS TO BETTER UNDERSTAND WHY WE ARE LAUNCHING A UNIFIED BRAND. THE ANNOUNCEMENT OF THE NEW BRAND WAS MADE RECENTLY THE NEW YORK INSTITUTE OF TECHNOLOGY AS PART OF THE RESOURCE REVOLUTION TOUR, GLOBALLY LED BY SUEZ ENVIRONNEMENT.

RM: United Water, Degrémont, Utility Service Group, SENA Waste Services and SUEZ ENVIRONNEMENT have been

different brands for several years. Why do we need another brand? And why now?

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03THE RESOURCE MAGAZINE 1ST QUARTER 2015

“THE WORLD IS CHANGING HERE AND NOW. IT’S HAPPENING DRAMATICALLY, SOMETIMES VIOLENTLY, AND WITHOUT APOLOGY. THE ONLY QUESTION IS WHETHER IT WILL BE SOMETHING THAT HAPPENS TO US OR SOMETHING THAT HAPPENS BY US.”

RM: So, we’re not just changing the brand, we’re

changing the company?

BC: We need to always be changing the company. We need to

always be thinking about the big picture. So, rather than thinking

about discrete business operations—for example, one that treats

industrial discharges, one that repairs water tanks, one that

produces drinking water, and another that sorts and recycles

solid waste—we need to think about how one affects the other.

And we need to do that as part of a circular economy.

RM: What is, then?

BC: It’s literally the world around us. The world is changing here and

now. It’s happening dramatically, sometimes violently, and without

apology. The only question is whether it will be something that

happens to us or something that happens by us. If it happens to us,

it will be in the form of Hurricane Sandy. We will be forced to change

at the hands of devastating disasters that disrupt and displace. If

change happens by us, however, our generation can completely

reimagine the way that our communities and businesses relate to

the resources on which we depend.

Above: SUEZ ENVIRONNEMENT North America CEO Bertrand Camus addresses employees at the annual Managers Conference explaining the company’s singular goal: to generate together a secure, resourceful future for all.

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To put it simply, we are embracing and supporting Southern

California’s 2020 goal to gain independence from imported water, for

if a circular model is less dependent, it is also more sustainable.

As you know, in cities like Edmonton, Canada, and others throughout

the world, we do something similar with what used to be called

trash. Today, more than nine out of 10 homeowners in Edmonton

voluntarily sort up to 60 percent of their household waste for

recycling and composting, instead of it winding up in a landfill.

Through our unique partnership, their domestic waste is either

transformed into energy, made into pulp for recycled paper or

into plastics for electronic components. The Edmonton Materials

Recovery Centre is the largest in North America and a strong

part of our global waste management services, which every year

transforms 44 million tons of material from waste into wealth

throughout the world.

RM: Please explain the circular economy concept?

BC: The concept is simple—but not easy. It’s the guiding

principle that we must do our part to create a world where

waste becomes a resource. We must help bend our linear

relationship with resources into a circular one. We must evolve

from a culture of take, make, dispose to an economy of reduce,

recover, recycle.

RM: And that’s good for the people of Southern

California.

BC: And the people of Northern California, and the people who

rely on the Colorado River for drinking water and irrigation,

because in both cases they still pump and transport too much

water southward. It’s also good for people around the globe who

use West Basin as a model.

ONE ON ONE WITH BERTRAND CAMUS

Above: Today, more than nine out of 10 homeowners in Edmonton voluntarily sort up to 60 percent of their household waste for recycling and composting, diverting that waste from landfill.

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Above: We must help bend our linear relationship with resources into a circular one. We must evolve from a culture of take, make, dispose to an economy of reduce, recover, recycle. Just like we have been achieving for the last 20 years with our partner, the West Basin Municipal Water District in Los Angeles, CA. Our partnership has recycled more than 150 billion gallons of water.

05THE RESOURCE MAGAZINE 1ST QUARTER 2015

RM: So, how do we promote this Resource Revolution?

BC: For any revolution to take hold, there needs to be

collaboration. It’s the same with the Resource Revolution. We

are talking about a cultural change that concerns each one of

us. And there is no way that a change of this magnitude can be

achieved today without everyone—citizens, governments and

business—working together. Collaboration is crucial. That is why

we started the nation’s largest public-private partnership for

environmental services in Nassau County, Long Island, serving

1.2 million inhabitants. Faced with a devastated ecosystem

from poor performance of their wastewater treatment plants,

and further damage from Hurricane Sandy, local environmental

leaders and their government came together to demand new

kinds of infrastructure and investment, alike. Now, environmental

leaders, civic groups, government and SUEZ ENVIRONNEMENT,

together are working toward a collective vision of healthy and

vibrant Long Island waterways, where residents and visitors can

once again enjoy activities like fishing and clamming. m

RM: If people are already benefiting from this circular way

of doing things, how is this a revolution?

BC: Because relatively few people and businesses are operating in

a circular manner. We are at the beginning of a Resource Revolution.

Just as the invention of the first steam engine in the early 18th

century marked the beginning of the Industrial Revolution and the

onset of computer and ATM use in the 1980s marked the start of

the Digital Revolution, the introduction of the wastewater recycling

plants, however successful, marks the beginning of the Resource

Revolution.

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WHEN YOU WENT TO BED LAST NIGHT, YOU PROBABLY DIDN’T THINK YOU’D WAKE UP TO A REVOLUTION. BUT YOU HAVE. IT’S CALLED THE RESOURCE REVOLUTION, AND IT’S AS REAL AS THE INDUSTRIAL REVOLUTION AND THE DIGITAL REVOLUTION. PERHAPS THE BIGGEST DIFFERENCE WITH THIS REVOLUTION IS THAT, AS AN EMPLOYEE OF THIS COMPANY, YOU’RE LEADING IT.

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WELCOME TO THE REVOLUTION

“We define the resource revolution as one similar to other

revolutions that have come before us,” says Bertrand Camus,

CEO of United Water and SUEZ ENVIRONNEMENT. “Digital was

once separate from regular business, and now it is intrinsic

in everything businesses do. Are there any businesses that

don’t use computers,

the Internet? Resource

management was once

an issue of corporate

responsibility; it is

becoming essential

to planning, risk

management for

household, cities and

businesses alike. We

are at that tipping point.

Today is an exciting time

in our company’s 150-

year history.”

In practical terms, it

means that United

Water, Degrémont,

Utility Service Group,

SENA Waste Services

and 40 other water

and waste experts are

joining forces to become

a single company that

is positioned to lead the revolution. That’s one company on five

continents, and with nearly 80,000 employees.

This strategic shift is designed to provide our local operations with

greater access to our global network of innovators in water and

waste recovery and recycling. This means you are now more than

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07THE RESOURCE MAGAZINE 1ST QUARTER 2015

an employee of a water or a waste company; you

are a local representative of a global company that is

becoming more integrated.

A change in logo and name will happen over the

next year. No actions are to be taken on this without

first consulting corporate communications and

procurement.

On a day-to-day basis, the company’s primary

strategy remains to grow, excel and engage. We will

do this by investing $2 billion in North America’s

infrastructure during the next five years and by

deploying smart meters to measure the water service

provided to more than three million people. Both

tactics will reduce water loss.

We will also double our commitment to solid-waste

recovery and recycling across the continent. And we

will help American energy companies—collectively,

the number one global producer of oil, natural

gas and wind power—balance profitability with

sustainability and leading water stewardship. m

“WE MUST ALL DO OUR PART TO CREATE A WORLD WITHOUT WASTE,”

SAYS CAMUS. “WE MUST HELP BEND OUR LINEAR RELATIONSHIP WITH

RESOURCES INTO A CIRCULAR ONE. WE MUST ACT ON THE PRINCIPLE THAT

WASTE PRODUCED BY SOME CAN BECOME RAW MATERIALS FOR OTHERS.”

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EMPLOYEE EXCELLENCE IS MADE CRYSTAL CLEAR EACH YEAR SENA RECOGNIZES EMPLOYEES WHO CONTRIBUTE TO HELPING US ACHIEVE OUR CORPORATE MISSION. WHETHER IS IT BY MAKING OUR WORK ENVIRONMENT SAFER, MORE EFFICIENT OR MORE SUSTAINABLE, FULFILLING OUR COMMITMENT TO CORPORATE SOCIAL RESPONSIBILITY OR DEMONSTRATING EXEMPLARY ALIGNMENT WITH OUR FIVE VALUES: COMMITMENT, DRIVE, INTEGRITY, COURAGE AND UNITY. JOIN US IN CONGRATULATING THE WINNERS!

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/01/

CEO Excellence Award

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09THE RESOURCE MAGAZINE 1ST QUARTER 2015

/01/ The CEO Excellence Award was given to Gary Albertson and Patrick Cairo for their dedication towards excellence in securing and executing the company’s historic 20-year, $1.2 billion contract for wastewater operations and maintenance with Nassau County, NY.

/02/ The SENA Innovation Awards recognized seven innovators and their teams who have contributed to more efficient and effective ways for us to perform our day-to-day work.

• Jason Saylor from Utility Service Group for creating a temporary water solution for water tank maintenance availability

• Ed Faust from Utility Service Group for the green blasting initiative

• Seho Chang for integrated field data collection with tablet devices in West Basin, CA

• Brian Devries and Keith Cartnick for the ChemTracker tool

• Rudy Labban from Degremont for the ballasted clarifier: extreme rate tertiary clarification

• Nick Curcio for the design and management of district metered areas in Westchester and New Rochelle, NY

• Chris Brophy (not pictured) for his energy demand response management in New Jersey

/03/ The Environment, Health & Safety Awards recognized operations that demonstrated leadership, dedication and vision to achieve EHS excellence.

There was a tie for the Outstanding Transformation Award, with both locations being recognized for their leadership in changing employee culture and mindset while creating a safe work environment for all.

• John Hroncich and Mike Leahy were recognized for Jersey City, NJ

• Jim Mastrokalos was recognized for New Jersey Mid-Atlantic South

The EHS Champion Award was presented to Chris Graziano and United Water New York for exemplifying the total EHS package

The Environmental Steward Award went to Mickey Nowak and the Springfield, MA team for their all-encompassing commitment to protecting the local environment

/02/

/03/

SENA Innovation Awards

Environment, Health & Safety Awards

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EMPLOYEE EXCELLENCE IS MADE CRYSTAL CLEAR EACH YEAR SENA RECOGNIZES EMPLOYEES WHO CONTRIBUTE TO HELPING US ACHIEVE OUR CORPORATE MISSION. WHETHER IS IT BY MAKING OUR WORK ENVIRONMENT SAFER, MORE EFFICIENT OR MORE SUSTAINABLE, FULFILLING OUR COMMITMENT TO CORPORATE SOCIAL RESPONSIBILITY OR DEMONSTRATING EXEMPLARY ALIGNMENT WITH OUR FIVE VALUES: COMMITMENT, DRIVE, INTEGRITY, COURAGE AND UNITY. JOIN US IN CONGRATULATING THE WINNERS!

/04/

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11THE RESOURCE MAGAZINE 1ST QUARTER 2015

The Bergis Mamudi Diversity & Inclusion Awards were given in two categories: Workforce and Community.

/04/ The Generation Lynk Business Resource Group was recognized with the Workforce Award for successfully demonstrating how sharing skills and knowledge across employee generations provides creative solutions to business challenges. Pictured are Charlene Viger, David Stanton, Alex Noriega, Bob Iacullo, Jared Patrice and Anna Maria Brennan.

/05/ The Community Award runner-ups went to Holyoke, MA for their community service project designed to develop environmentally-literate fifth graders. Pictured are Mary Campbell, Val Partyka, Kevin Elliott, Kevin Lukasiewicz, Michael Burke and Anna Maria Brennan.

/06/ The Community Award recognized Jane Kunka for showing New Jersey Mid-Atlantic South how to help others promote quality of life at work and by encouraging employees, regardless of background, to give their all, both on the job and in their communities

A Community Award runner-up also went to Marshall Thompson from United Water Idaho for his work with the United Veterans Network Business Resource Group. Pictured are Anna Maria Brennan, Marshall Thompson, Jane Kunka, Michael Burke, Marie Waugh and Bob Iacullo.

/06/

/05/

The Bergis Mamudi Diversity & Inclusion Awards

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PROJECT SPOTLIGHT ON DEGREMONT

H2O ON THE GO…Energy producers well understand that water plays a crucial role in their plant’s

operation. As a part of their production process, many industrial clients use

large amounts of high-purity water that must be “fed” to boilers in order to

generate steam that eventually powers their turbines. Treatment of boiler

feed water is extremely critical, as many problems can result from the use

of untreated water in extreme pressure and temperature environments; this

includes lower efficiency in terms of heat transfer, overheating, damage, and

risks of fouling and corrosion.

When Targa Resources, a Gulf Coast energy producer, struggled with the

operation of their boiler feed water system, they were keenly aware that they

were facing a major operational challenge that required immediate attention.

The issue forced the Gulf-Coast producer to source a temporary solution, using

mobile demineralizers just to keep up with production. The Degrémont team

went into action and formulated a highly cost effective and mid-term solution

using MobilePRO™ Outsourcing filtration and reverse osmosis assets to quickly

and economically produce boiler feed water. A fully equipped mobile truck was

installed on-site and quickly succeeded in getting the plant up and running with

the quantity and quality of water that the customer required.

Having alleviated an urgent water issue with a temporary service solution,

Targa challenged the Degrémont team to propose system options to resolve

their feed water needs for the long-term. Targa made the commitment to

invest in a sustainable custom-engineered solution and a new system, built

at Degrémont’s state-of-the-art manufacturing facility in Salt Lake City, is

expected to be operational by the end of March. The team is additionally in

discussions with Targa for an operating and service contract to help ensure

that Targa continues to receive the quantity and quality of water needed to

keep their industrial gas processing plant running at optimal levels. From a

quick and efficient response to an emergency situation, a new, long-term client

partnership has been forged.

Moreover, Degrémont is in discussions with Targa for a long term operating and

service contract to ensure Targa continues to receive the quantity and quality of

water needed to keep their industrial gas processing plant running. m

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13THE RESOURCE MAGAZINE 1ST QUARTER 2015

Above: A fully equipped mobile truck, MobilePRO™ was the perfect technical solution to provide the quantity and quality of water needed to keep our client’s industrial gas processing plant running.

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RECOGNIZING OUTSTANDING ACHIEVEMENT

ARE YOU READY TO BE AWESOME?AWESOME IS AN EXCITING NEW WAY TO RECOGNIZE UNITED WATER AND SENA WASTE SERVICES EMPLOYEES. THIS PROGRAM IS INTENDED FOR YOU TO BE RECOGNIZED FOR YOUR EXEMPLARY CONTRIBUTIONS TO THE COMPANY’S WE ARE UNITED STRATEGIC INITIATIVE TO EXCEL, GROW AND ENGAGE AND FOR YOU TO RECOGNIZE YOUR PEERS FOR THEIR GOOD WORK.

AWESOME is an easy and rewarding online platform that serves as a one-stop venue to recognize excellence at SENA.

In essence, AWESOME is the go-to place as we all work together to acknowledge our values, behaviors, and strategic

objectives while placing special focus on AWESOME innovation, customer service, collaboration, and community

involvement. There’s no doubt that AWESOME is going to inspire some powerful performances.

Employees at all levels of the company have the opportunity to recognize any employee through the AWESOME Recognition Program. This points-based system, which can be accessed from your computers or mobile devices,

provides a variety of ways to recognize employees, such as “Awesome Thank You” and “On-The-Spot” recognition.

Visit the site to learn more.

I’d Like to Recognize: Use this tool to begin the recognition process.

Let your co-workers know you appreciate what an AWESOME job

they’re doing!

Resource Center: Check here for training materials and

other elements.

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ARE YOU READY TO BE AWESOME?

1. Go to awesome.performnet.com

2. Enter your full employee ID number (include preceding zeros)

3. Enter the generic password: United123

4. You will be prompted to change the password

5. Once you have logged-in, you may also want to:

- Upload a picture (selfies work), and answer profile questions on your profile page

- Start sending “AWESOME Thanks” to your fellow employees

- Surf the AWESOME site and click away!!!

LOG-IN TODAY!

If you have any questions about how to use the AWESOME website, please contact the HRESC: 877-303-3504 [email protected]

On The Spot Cards: If your manager recognized exceptional behavior spontaneously with an “On The Spot Card” enter that card number here.

This is your custom profile area. You can upload a photo of yourself, or an avatar.

You can see your accumulated points at-a-glance!

Public Recognition: View the most current recognitions sent between co-workers.

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How have you taken control of your career path and driven your development? Effective communication is an important element of success

and I have worked diligently to improve my communication

skills over the years. One of my responsibilities is enforcing

policy which isn’t always welcomed with open arms. I try to use

humor to connect with people on a personal level, while gaining

their respect on a professional level. I also lead by example

and surround myself with a talented team that work together to

achieve our annual goals.

How has United Water helped you with your career path?United Water has supported and enabled me to progress in

my career, based on my abilities. Years back, I was given an

opportunity to advance into a position that even I wasn’t sure I

could handle. With guidance from management and my peers, I

was able to thrive in ways I never thought possible. I continue to

push forward with the belief that there are no limits to what one

can do, you just need to want it bad enough.

KAREN NORTON

YEARS OF SERVICE: 18

CURRENT ROLE: DIRECTOR-ACCOUNTS PAYABLE

LOCATION: UNITED WATER M&S, PARAMUS, NJ

PAST ROLES: ACCOUNTS PAYABLE MANAGER, ACCOUNTS PAYABLE SUPERVISOR, ACCOUNTS PAYABLE ANALYST

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What steps do you take to continuously enhance your knowledge and skills? I never refuse a challenge. Welcoming new responsibilities and

looking for ways to get involved has enabled me to broaden my

horizons. I am also not afraid to admit that I don’t know how to do

something or what something means. You will never learn if you

don’t ask the question. Trusting in others to teach me new things

allows me to develop my knowledge of the business. There are

many wise people at United Water and I try to surround myself with

as many as possible.

Have you had any mentors over your career? Many people have played a part in where I am today however, if I

had to pick one, I would say my Dad has been a constant voice in

my head throughout my career. He has taught me to stand up for

what I believe in and never give up. This belief has taught me to be

passionate about what I do and to always make a difference.

Are you in the place you thought you would be at when you first started your Career? To be honest, I am further along than I expected for a few different

reasons; First, I had the pleasure of working for some really great

people who believed in me and recognized my ability and strong

work ethic. Second, I did not go as far as I would have liked with

my education, often an obstacle for advancement in certain

organizations, but not United Water. They have acknowledged me

based on my efforts, and for that I am grateful. m

THE PURSUIT OF

EMPLOYEE SPOTLIGHT

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How have you taken control of your career path and driven your development?First, I have not been afraid to seize opportunities. I have experienced

a couple of situations where it would have been easier to stay in my

comfort zone and say no, which would have resulted in a missed

learning experience or job opportunity.

Secondly, by knowing who I am. I have found great freedom in

understanding my own skills and passions, which helps me find

fulfillment by using my gifts and talents every day.

How has United Water helped you with your career path?United Water has bolstered my leadership skills by allowing me to

participate in Dale Carnegie Front-Line Leadership training, as well

as United Water’s Leadership Development Program. The company

has also been extremely generous in encouraging the pursuit of my

engineering license and operator license.

What steps do you take to continuously enhance your knowledge and skills? Most importantly I have found that networking with peers in the

water industry has been priceless. I have developed friendships

with counterparts in United Water and at other water companies

that have graciously shared information and experiences with me.

Finally, my uncle gave me great advice years ago, which was “You

can always learn something from everyone. It can be how to do

something well, or how not to do something, but it is up to you to

observe the situation and learn.” I still remember his quote and

apply it often.

Have you had any mentors over your career?Yes. My direct supervisors have always been mentors through me

watching how they complete their work, manage employees and

MARK BAKER

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through emulating their constructive actions. My family has also

helped shape me into who I am today and they still encourage and

challenge me in all aspects of my life.

Are you in the place you thought you would be at when you first started your career? No. My first jobs following college were in engineering design

and project management and it was work I truly enjoyed and

thought I would do for the remainder of my working career. In

2012 I took the opportunity to switch from Engineering into

Production. I have relished the unexpected opportunity. I

supervise excellent employees that make coming to work

enjoyable every day. The job certainly has its challenges, but

they bring freshness to each day. I am blessed to have the

opportunity to work with such a precious natural resource. m

KNOWLEDGE IS ENCOURAGED FOR ALL EMPLOYEES

THE RESOURCE MAGAZINE 1ST QUARTER 2015

YEARS OF SERVICE: 5

CURRENT ROLE: ASSISTANT PRODUCTION SUPERINTENDENT

LOCATION: UNITED WATER PENNSYLVANIA

PAST ROLES: STAFF ENGINEER, PROJECT LIAISON

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RECOGNIZING OUTSTANDING ACHIEVEMENT

EMPLOYEES ON THE MOVEName Location New Job Title Previous Title

Charles Amaral Rockland, NY Maintenance Foreman O&M Technician II

Eugene Anderson Harrington Park, NJ Sr. Director Industrial Relations & External Affairs Director, Marketing Communications

Ronnie Brunson Laurel, MS C&D Technician IV C&D Technician III

Frank Camarillo El Segundo, CA Operator I Operator in Training

Rudy Ciprian Harrington Park, NJ Manager, IT Operations Manager, Help Desk

Michael Collins Alpena, MI O&M Supervisor O&M Technician II

Devern Corbett Toms River, NJ Operations Supervisor Lead Operator

Daniel D’Amato Paramus, NJ IT Project Manager Meter Data Analyst

Yolanda Delacruz Laurel, MS Lead Customer Service Representative Customer Service Representative

Matthew Delany Hartland Township, MI Assistant Project Manager Supervisor, Maintenance

John Dulmaine Newport, RI Chief Operator I Operator I

Peter Fitzpatrick Haworth, NJ Manager, Production Assistant Manager, Operations

Michael Flores Harrington Park, NJ Associate Server Engineer Application Support Engineer

Jacob Geertsema Paramus, NJ Meter Data Analyst Supervisor, Customer Service

Eric D. Gonzales El Segundo, CA Supervisor - Satellites Operator II

Christopher Graziano West Nyack, NY General Manager & Senior Director UWNY Director of Operations UWNY

Travis Hilla Alpena, MI O&M Supervisor O&M Technician II

Wanda Jennings Laurel, MS Manager, Customer Service Lead Customer Service Representative

Gerasimos Kodopidis Matchaponix, NJ Operator III Operator II

Linda Martinez-Yebra Burbank, CA Lead Operator Operator II

Edwin McAuliffe Rockland, MA Assistant Project Manager O&M Technician II

Ed Menges Princeton Meadows, NJ Operator III Operator II

John Moolick West Nyack, NY Manager, Operations Manager, Transmission & Distribution

Robert Nieuwenhuis Portage, MI O&M Supervisor Operations Specialist I

Paul Osborne Matchaponix, NJ Operator III Operator/Mechanic

Chantelle Persons Paramus, NJ SCM Contract Analyst Purchase Order Analyst

Chris Retty Haworth, NJ Manager, Production Support Assistant Manager Asset & Plant Maintenance

Nenad Sebez El Segundo, CA Supervisor, Edward C. Little Water Recycling Facility Shift Supervisor

Shaun Siddiqui El Segundo, CA Operator I Operator in Training

Sean Stein Smith Harrington Park, NJ Senior Financial Analyst Senior Accountant

Amber Stephenson Harrington Park, NJ Manager, HRESC & Benefits Manager HRESC

Rick Tecchio Hackensack, NJ Superintendent System Maintenance Supervisor, Office Systems

Keith Tjaden Wilmington, DE Supervisor Field Services Supervisor, Customer Service

Jeffrey Trezza West Nyack, NY Manager Transmission & Distribution Superintendant Construction

Timothy Tyler El Segundo, CA Operator II Operator I

Ralph Valencia El Segundo, CA Production Manager Manager, Engineering

Antoine Vuillermet El Segundo, CA Project Manager Operations Manager

Pennie Williams Owego, NY Office Supervisor Office Coordinator

Paul Zhang Harrington Park, NJ Network Engineer Associate Server Engineer

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RECOGNIZING OUTSTANDING ACHIEVEMENT

EDUCATIONAL ACHIEVEMENTSCONGRATULATIONS TO OUR COWORKERS WHO RECENTLY ATTAINED AN ACCREDITED DEGREE, CERTIFICATE OR NEW LICENSE.

THE RESOURCE MAGAZINE 1ST QUARTER 2015

Mahmoud Allan Hackensack, NJ Introduction to Water and Wastewater Operations Part I

Heather AndrewsWixom, MI Waterworks System Operator, Class D-4 & S-4 Water Resource Recovery Technician

Charles Antione Hull, MA Wastewater Treatment Plant Operator, Grade I

Daniel Boyle Bayonne, NJ C-3 Collection License

Barbara Brown El Segundo, CA Certificate in Purchasing

Laurene Buck Camden, NJ W2 Water Distribution License

William Carey Boise, ID Drinking Water Treatment Operator - Class I

Dan Corradini Portage, MI Drinking Water Operator, D-3 Classification

Jose Diaz El Segundo, CA Electrical/Instrumentation Grade 4

Joshua Eccleston Killingly, CT Class I Wastewater Treatment Plant Operator

Kevin Elliott Holyoke, MA Collection Systems Operator Certificate, Grade IV

Bruce Fountain Killingly, CT 2014 Wastewater Management Leadership Program

Brian Gilkin Camden, NJ C1 Collection License W1 Water Distribution License

Eric Gonalez El Segundo, CA Wastewater Treatment Plant Operator, Grade V

Michael Gray Haworth, NJ C1 Collection License

Sherry Jagge Von Ormy, TX Class B Surface Water Treatment Operator

Gerasimos Kodopidis Manalapan, NJ T2 Water Treatment License

Tammy LoGiudice Wixom, MI Water Resource Recovery Technician

Kevin Lukasiewicz Holyoke, MA Municipal Wastewater Treatment Plant Operator - Grade 4

John Manganaro Camden, NJ T-4 Water Treatment License

Patrick McConville Haworth, NJ Electrical Inspector ICS Certificate

Paul Osborne Manalapan, NJ T3 Water Treatment License

Jeffrey Priest Gardner, MA Certified Grade 3D Full Operator

Marc Oliver Quijano El Segundo, CA Water Treatment Operator, Grade T2

Joe Santiago Orange, NJ C-3 Collection License

Lucius Shields Camden, NJ CDL, Class B

Alexander Stekolin Edmonton, AB Achievement in Business Competencies (Blue Seal) Program Maintenance Management Professional Certificate

Kyle Sundberg Millwood, NY Water System Operator; IA-SW/GUI Filtration Plant, D-Distribution System

Rod Sutton Edmonton, AB Project Management Certificate

Jason Swain Holyoke, MA Combined Wastewater Treatment Plant Operator - Grade 6 Wastewater Laboratory Analyst Certificate, Grade I O&M of Wastewater Collection Systems

Ashley Warren Springfield, MA Wastewater Treatment Operator Grade 7

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At the National Association of Regulatory Utility Commissioners Winter Meeting, Bob Iacullo, executive vice president, presented on United Water’s Public-Private Partnership strategies.

Keith Cartnick, senior director of water quality & compliance presented on Lambertville Reservoir and Hazardous Algae Bloom Management at the NJ AWWA Conference. Ed Hackney, director of revenue management, and Chris Riat, senior director of NJ contract operations, also presented on “Smart Metering & Customer Service Commitment in Bayonne: Making Public Private Partnerships Work. Additionally, Bob Raczko, senior engineer, presented Pawtucket Water Treatment Plant Optimization to Improve Performance and Customer Satisfaction.

Walton Hill, senior vice president of regulatory relations & strategy, presented on “The Fundamentals of the Water Industry” at the NAWC Commission Staff Water Policy Forum and on behalf of the New Jersey Chapter of NAWC, also delivered a presentation on Revenue Stabilization to the NJBPU Senior Staff.

Elizabeth Watson, energy manager, presented on “Moving Toward Resource Recovery Facilities” at the New England Water Environment Association (NEWEA) annual conference. Additionally, Mickey Nowak, project manager in Springfield, MA, was a speaker at the “Operators Ingenuity” session at NEWEA. The title of his presentation was “Anatomy of an Effective Preventative Maintenance Program.”

At the NARUC Winter Committee Meetings in Washington DC, Delaware Public Affairs Manager Tom Hubbard presented as a panelist in a session on effective communication through the use of social media.

Idaho GIS Supervisor Shane Lim presented at the ESRI Water Conference. He showcased our experience implementing the tools and applications found on the ArcGIS for Water Utility.

Ed Hackney, director of revenue management gave two presentations about AMI Standardization, one at WaterSmart and the other at Distributech.

Gerry Remsen, senior engineer, and Nick Curcio, non-revenue water manager New Rochelle, NY gave a Wells and Treatment presentation at the NY Tioga County and Southern Tier AWWA conference.

Bill Prehoda, hydrogeologist for United Water New York, presented at the NYAWWA Tifft Water Supply Symposium as part of the groundwater session on “Production Well Data Trend Analysis.” m

INDUSTRY PAPERS & PRESENTATIONSAS A COMPANY COMMITTED TO SUSTAINING THE PLANET, WE KNOW THAT INNOVATION AND BEST PRACTICES ARE KEY TO OUR SUCCESS. AS INDUSTRY LEADERS, WE RECOGNIZE THAT IT’S IMPORTANT TO SHARE OUR KNOWLEDGE WITH OTHERS WHO ARE ALSO TRYING TO PROTECT PUBLIC HEALTH AND PRESERVE NATURAL RESOURCES. HERE’S A ROUNDUP OF EMPLOYEES WHO HAVE SHARED THEIR EXPERTISE BY WRITING ARTICLES OR MAKING PRESENTATIONS AT INDUSTRY FORUMS.

Above: Bob Raczko, senior engineer, presenting Pawtucket WTP Optimization to Improve Performance and Customer Satisfaction at the NJ AWWA.

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RECOGNIZING OUTSTANDING ACHIEVEMENT

THE RESOURCE MAGAZINE 1ST QUARTER 2015

INDUSTRY AWARDS & RECOGNITIONCONGRATULATIONS TO OUR COLLEAGUES FOR THEIR EXTRAORDINARY EFFORTS. WE’RE PROUD OF THE EXCELLENT WORK YOU DO ON BEHALF OF OUR CUSTOMERS, OUR COMPANY AND THE COMMUNITIES WE SERVE.

The Indiana Water Environment Association (IWEA) recognized the following employees with awards. Senior chemist Genadia Angelov and her team were awarded the Laboratory Excellence Award. Angelov has led a winning team in Indianapolis, IN for an impressive 20 years. The team includes lab analysts Deanna Furrey, Narendra Trivedi and Sergio Madera who demonstrated excellence in laboratory practice and data reporting. Also, Todd Chimel, EHS manager, received the Tumble Bug Award. It recognizes those who have labored industriously on behalf of the Association.

Several teams were recognized by the U.S. EPA New England Office with awards. The East Providence, RI Water Pollution Control Plant staff, led by project manager Tom Azevedo, received the 2015 Operation & Maintenance Award, for exceptional work in operating and maintaining the plant. Additionally, Dennis Kamowski, industrial pretreatment coordinator, received the 2015 Industrial Pretreatment Program Award, for exceptional work in inspecting, permitting and sampling industrial users that discharge industrial waste into the City’s collection system. The Newport, RI Water Pollution Control Plant also was awarded the 2015 Industrial Pretreatment Program Award. Christopher Fay, industrial pretreatment coordinator received the award for his dedication to continued compliance with all pretreatment requirements.

During the second busiest month in 15 years, the Jersey City, NJ Coles Street crews responded to 33 main breaks in the month of January 2015 in some of the harshest winter conditions without any recordable injuries. This outstanding record is not by luck or chance. The team led by Mike Leahy and John Hroncich were able to achieve this very impressive safety record under the very difficult winter conditions through employee commitment to safety and safe work planning. m

Above: Senior chemist Genadia Angelov (left) and Lab analyst Deanna Furrey (right), were honored by The Indiana Water Environment Association (IWEA) with the Laboratory Excellence Award. Congratulations to the entire Indianapolis Lab team!

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Clean, safe, drinking water. It’s vital to every aspect of life.

That’s why we’ve partnered with the National Community Pharmacists Association (NCPA®), to support their Dispose My Meds program. Together, with your local pharmacies, we’re working to ensure that unused and expired prescription drugs are disposed of in an environmentally-friendly way. Join us in this important mission, and help us keep our water supply healthy and prescription drug-free.

To learn more and to find participating local pharmacies, visit DisposeMyMeds.org. Some limitations may apply, including the return of

controlled substances. Check with your local pharmacist.

Protectingour waterhas neverbeen moreimportant.

In keeping with our environmental preservation commitment, this publication was printed on paper containing at least 10% post consumer fiber. E