Student Policy Handbook - solentsu.co.uk · Fresher’s & Refreshers Fayre Funding ... Any requests...

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Student Policy Handbook

Transcript of Student Policy Handbook - solentsu.co.uk · Fresher’s & Refreshers Fayre Funding ... Any requests...

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Student Policy

Handbook

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Dear Student,

If you find yourself reading this then you are a lucky son of a gun, someone has asked you to

find out about a policy or five! Get ready to delve into the world of Solent Students Union!

Whether you are looking for information about elections or fundraising for charity or

perhaps you need to know the rules about holding a society event, then look no further, this

is your one stop guide to all the rules and regulations here at the SU for the academic year

2018-19!

I can feel the excitement coming from you dear student, who knew policies could be so fun!

In all seriousness we know this stuff can be a bit dull but we need to have it in place for the

safety of all our students, so there are clear outlines on how to make sure everything is

inclusive and fair to everyone.

We’ve tried to keep the whole thing as easy reading as possible, each policy has been put on

a handy contents page, in alphabetical order for your viewing pleasure, I know we are too

good to you!

Dive into the super exciting world of policies, whether you are here for one or to be a policy

wizard and read the lot! We hope you enjoy, if you need clarification on any of the contents,

give us a shout. Here at the SU we love hearing from our students whether big or small.

Ro

VP Employability & Engagement

Solent Students’ Union Deputy President

2018-19

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Contents

Contents .............................................................................................................. Error! Bookmark not defined.

1) Additional Funding Policy ............................................................................................................................ 3

2) Advice Service Confidentiality Policy ........................................................................................................... 7

3) Advice Service Member Service Standards .................................................................................................. 9

4) Advice Service Restrictions to Service Policy .............................................................................................. 10

5) SU Advice Service: Service User Agreement ............................................................................................... 12

6) Election Rules ............................................................................................................................................ 14

7) Electrical Equipment Disposal Policy .......................................................................................................... 16

8) Equality, Diversity and Inclusion Policy ...................................................................................................... 18

9) Equipment Upgrade Policy ......................................................................................................................... 24

10) External Speaker Code of Practice............................................................................................................ 25

11) External Speaker Procedure ..................................................................................................................... 27

12) Financial Procedures ................................................................................................................................ 29

13) Fundraising Policy .................................................................................................................................... 71

14) Health and Safety Policy .......................................................................................................................... 74

15) Radio Booking Procedure ......................................................................................................................... 76

16) Societies Constitution .............................................................................................................................. 79

17) Society Membership Refund Policy .......................................................................................................... 92

18) Society Sponsorship Policy ....................................................................................................................... 93

19) Student Complaints Procedure ................................................................................................................ 94

20) Student Disciplinary Procedure .............................................................................................................. 100

21) Student Groups of Conduct .................................................................................................................... 118

22) Students’ Union Bye Laws ...................................................................................................................... 121

23) Vehicle Hire Policy ................................................................................................................................. 164

24) Volunteering Policy ................................................................................................................................ 166

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1) Additional Funding Policy

1. What is Additional Funding? Solent Students’ Union sets aside an amount of money every year to help support societies to develop. Additional Funding is not available to free societies. (57.2 Financial Procedures) Any member of the Society can apply for available funding as long as the Society has:

5 registered members

At least £10 in membership fees in their account from the present academic year. (57.3 Financial Procedures)

An elected committee comprising of at a least President, Secretary and Treasurer.

An elected committee that have attended the mandatory training this academic year. 2. What Additional Funding can be used for? You can apply for Additional Funding to help with costs such as:

Equipment

Guest Speakers/Coaching

Travel eg train tickets or hiring SU vehicles

Relevant Affiliation Fees

Additional Insurance

Printing Costs/Publicity

This list however isn’t exhaustive! 3. What Additional Funding cannot be used for:

Social Events i.e. food and drink

Personal clothing for members

Items that do not benefit the Society

Events that do not have an achievable aim

We will not grant funding for payments already made. 4. When can the Additional funding be requested? Applications are open 1st September and 31st May annually. A complete Society Additional Funding Application Form and Risk Assessment must be submitted within this timeframe to be considered for funding.

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Please be prepared, if requested, to provide 3 quotes from 3 different suppliers if applying for equipment/assets. These quotes must be in Great British Pounds (£) and not Dollars or Euros. Funding requests are reviewed in the order they are received. We will review your application and get back to you within 14 days (if applying for under £300) and within 21 days (if applying for over £300). There is no limited on how many requests a society can submit in an academic year, however your previous applications will be taken into consideration. 5. Who reviews the applications? Requests below £300 will be reviewed by the Student Involvement Manager and Vice President Employability and Engagement. Requests above £300 will be taken to the Students’ Union Leadership Team. The Leadership team usually meet once every 2 weeks. If the Student Involvement Manager or the Vice President Employability & Engagement are away for more than the 14 days, the powers will be delegated to their nominated persons. 6. Criteria for successful applications In order for your application to be granted the Vice President Employability & Engagement and Student Involvement Manager will assess your application. They will make their judgements based on what they reasonably believe will bring the most benefit to the widest number of students and that the society has evidence of raising funds for themselves through fundraising, membership contribution and sponsorship. Further criteria that might affect the success of your application:

If the society is running in accordance with Union policies

Good financial management of the society eg. Annual budgeting, appropriate membership fees to

meet costs

Membership numbers

The societies’ previous applications for Additional Funding

Whether a feedback form was returned on any previously granted funding bids

If the society has lots of funds and no acknowledged reason for not spending them.

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7. Society Additional Funding Process

Please follow the step by step guide below:

8. New Society Funding Solent Students’ Union also offers a small amount of funding to new Societies to help them get setup. This will be on a first come first serve basis, with approval from the Students’ Union.

Fill out the Society Additional Funding

Application Form and Risk Assessment

Email both completed forms to

[email protected]

If funding is not granted you will be

emailed with feedback on why your

application was unsuccessful.

If you wish, you can:

Request a meeting with the Student

Involvement team to help you review

your application and then potentially

reapply.

Appeal the decision (see point 10 for

guidance)

Your application will be reviewed within 14

days (21 days if the request is over £300)

Contact the Student Involvement department for the Additional

Funding application and risk assessment forms.

If your application is successful you will be notified by email.

You then have 28 days to purchase the agreed resources and reclaim the funds (unless you have

agreed an extended period of time to make your claim).

You must complete an Additional Funding Payment Form (found in the Student Involvement Office)

with an itemised receipt attached, signed by the Treasurer or President, for the payment to be

approved and the money to be reimbursed.

Please contact the Student Involvement department if you need any help with the payment.

Please complete a feedback form! Not doing so may impact your society’s

chances at receiving Additional Funding in the future.

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The funding can only be granted once the Society has:

Been Ratified

5 or more members

Has an elected a committee (at least President, Secretary & Treasurer)

Further information and the relevant forms can be requested from [email protected] 9. Fresher’s & Refreshers Fayre Funding Solent Students’ Union also offers funding to Societies to help promote themselves at Fresher’s & Refreshers Fayre. You can spend the requested the money once your application is approved, HOWEVER repayment will only be granted if the Society attends the respective Fayre. Your Society can request for the following:

Printing of promotional material

Banners to promote your Society

Table cloths

Further information and the relevant forms can be requested from [email protected] 10. Appeals If your application is unsuccessful and you aren’t happy with our decision, you can appeal:

Contact the VP Employability & Engagement within 3 working days of receiving confirmation that your funding application has not been successful, on [email protected]

You should clearly state your reasons for appeal, explain why you feel your application meets the criteria

The VP Employability & Engagement and Student Involvement Manager will review your application against your reasons for appeal

The VP Employability & Engagement will contact you by email with the outcome of the appeal within 14 days.

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2) Advice Service Confidentiality Policy

1.0 Introduction

1.1 The Students’ Union Advice Service is committed to confidentiality. Any information that you provide

will be treated with confidence, respect and in accordance with data protection legislation. This policy

outlines the Advice Service responsibilities and practice in relation to confidentiality.

1.2 For the purposes of this document, the Advice Service includes the Academic Caseworker and the

Student Involvement Manager.

2.0 Definition of confidentiality

2.1 The Advice Service understands confidentiality to mean that no information regarding a student will

be given, directly or indirectly, to any other party without a student’s consent. This includes

information being passed to University staff or to parents/guardians of students.

2.2 Any third party enquirer will be directed to our confidentiality policy and requests for information will

be declined unless the request fits the criteria listed in 6.0.

2.3 It is important that students feel secure when accessing the Advice Service. Students will be seen in a

private advice space and care will always be taken to ensure that no breach of confidentiality can

occur inadvertently.

3.0 Consent to disclose information

3.1 It is important that all students feel secure in the knowledge that any information they disclose will be

treated with the strictest of confidence within the Advice team and will not be disclosed to other

parties without permission.

3.2 The Advice team is comprised of the Student Involvement Manager and Academic Caseworker. Only

members of the team will have access to students’ written and computerised records. Sometimes it is

necessary for caseworkers to discuss cases with members of the team for a second opinion. However,

discussions about student cases will be limited to members of the team and will only take place in a

confidential environment.

3.3 It may be appropriate to discuss your case with third parties. Express permission will always be sought

from yourself before doing so and no information will be shared without your permission. A note of

your express permission will be noted on our file.

4.0 Records

4.1 It is necessary for members of the Advice team to keep records of student cases in order to ensure

that the advice given is accurate. All case records are kept on a password protected secure

computerised case recording system that only the Advice Service and Students’ Union Chief Executive

has access to. These documents will be securely stored for seven years after the academic year in

which the last piece of work was carried out, in case any student returns to the service, and in case

the information is requested. After this time the records will be confidentially destroyed.

4.2 If a data breach occurs, this will be reported to the Information Commissioner’s Office within 72

hours, following the General Data Protection Regulation (2018).

4.3 A student many wish to request to see their own case records. Any requests should be in writing to

the Student Involvement Manager, outlining the reasons for the request. Access to a file will normally

take around five working days.

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5.0 Statistical recording

5.1 The Advice Service records accurate statistical data in order to monitor service usage, identify trends

or policy issues. Figures are monitored on a monthly basis and are published in an annual report. All

cases included in the service publications are anonymous.

6.0 Breaches of confidentiality

6.1 The Advice Service maintains that confidentiality is vitally important; however there are exceptional

circumstances in which information about a student may need to be shared with relevant parties.

These are:

If we receive a court order requiring us to share information

If there is an issue relating to safeguarding

Where there is good reason to believe that a student may cause harm to themselves or

others.

Where there is reason to believe that the student is involved in an act of terrorism, drug

trafficking or money laundering

If an advisor believes that a student’s confidentiality may need to be breached then their concerns

will be discussed immediately with the Student Involvement Manager. If appropriate, an independent

specialist such as a Solicitor may be consulted for guidance; however details that could identify the

student will not be shared with this third party.

The student will be informed that confidentiality will be breached unless it is deemed that informing

them could be detrimental or unsafe.

7.0 Questions

7.1 If you have any questions about this agreement please discuss these with a member of the Advice

Service or email [email protected].

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3) Advice Service Member Service Standards

Inclusive

Positive action will be taken to identify and remove barriers to service use, ensuring opportunities for student

feedback. This feedback will ensure the service is fit for purpose.

Advice Service drop-in times are:

Monday: 10:00 – 12:00 and 14:00 – 16:00

Tuesday: 10:00 – 12:00 and 14:00 – 16:00

Wednesday: 10:00 – 12:00 and 14:00 – 16:00

Thursday: CLOSED

Friday: 10:00 – 12:00 and 14:00 – 16:00

The above opening hours are during term time only. If your query is outside these times, please email

[email protected] to report your case.

If your query requires more than 15 minutes, you will be required to book an appointment, which will be 45

minutes in length. This is outlined in our Service User Agreement.

As part of our commitment to an excellent student experience, all students can expect a response to any

communication within two working days, during periods in which the service is fully staffed.

Progressive

The knowledge base of Advice Service staff will be up-to-date and relevant, enabling them to provide you with

the most accurate advice.

Passionate

Our staff are motivated, passionate and driven to providing an excellent experience for all students, from the

first point of contact to the close of a case.

Trust

The Advice Service will treat all student interactions in strictest confidence, as outlined in our Confidentiality

Policy.

Balance

The Advice Service will be operated on a basis of mutual respect. If this is broken, Advice Service staff reserve

the right to limit or withdraw service support. We have put a Service User Agreement and Restrictions to

Service policy in place to ensure fairness.

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4) Advice Service Restrictions to Service Policy

1.0 Introduction

1.1 The Advice Service is committed to providing high quality advice and service to all students at Solent

University. However, in exceptional circumstances, it may be necessary to place restrictions on the

service offered to a student. Furthermore, in exceptional circumstances the service may have to be

withdrawn. This policy outlines the circumstances in which access to the service could be restricted or

withdrawn.

2.0 Restrictions to Service

2.1 The Advice Service will not normally place restrictions on a student’s use of the service. However, in

some circumstances it may be necessary, these include:

2.1.1 If the student consistently fails to keep appointments or undertake agreed actions without

good reason

2.1.2 If the level of assistance required is outside the remit of the service

2.1.3 Where a Conflict of Interest has been identified

2.1.4 If the service user is not a current student of Solent University

2.1.5 If the level of support required is limiting time available for other students

2.1.6 If the student has made a serious complaint against the Advice Service and this is being

investigated.

2.1.7 If the student displays behaviour that is aggressive, discriminatory or violent

3.0 Withdrawal

3.1 In exceptional circumstances, it may be necessary to withdraw a student’s access to the service, these

include:

3.1.1 If a student fails to comply with the Service User Agreement

3.1.2 If the student displays behaviour that is aggressive or violent

3.1.3 If the student is considered to pose a threat to the safety of staff or other students

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3.1.4 If a student continues to raise issues that are malicious or knowingly untrue

3.1.5 If a student acts in any way that contradicts Solent Students’ Union’s Equality, Diversity and

Inclusion policy which can be read at www.solentsu.co.uk/about/publications

3.1.6 If a student acts in any way that breaks the policies outlined in the Solent Students’ Union’s

Student Groups Code of Conduct which can be read at

www.solentsu.co.uk/about/publications

3.1.7 If we feel you are making inappropriate or excessive use of Advice Centre resources. We

have limited resources and aim to allow as many students as possible to have appointments

with advisers. If we feel that you are consistently asking staff to undertake actions that you

could undertake yourself, or if we feel that your support needs are more appropriate to

another service (eg a legal service, or counselling), we may withdraw access to the Advice

Centre.

3.2 Where an advisor believes that a restriction to or withdrawal from the service is necessary, this will be

discussed with the Student Involvement Manager. Any student that is withdrawn from the service will

be notified in writing and directed to the Students’ Union’s Student Complaints Procedure.

4.0 Questions

4.1 If you have any questions about this policy please discuss these with the Academic Caseworker or

email [email protected].

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5) SU Advice Service: Service User Agreement

The Advice Service is independent from the University and as a result can offer impartial, free, confidential

advice on a range of issues. The Advice Service provides advice on a range of issues relating to your academic

experience.

The purpose of this document is to outline what you can expect from the Advice Service and what we expect

from you as a user of our service.

When using the Advice Service it should be noted that you are entering into this agreement.

Using the Advice Service:

The Advice Service is open Monday, Tuesday, Wednesday and Friday, 10am to 12pm and 2pm to 4pm, and is

situated on the ground floor of the Students’ Union building.

You can access the service for appointments, drop in and telephone calls during these times. However when

the service is busy, drop-ins and phone calls may not be possible. Therefore, we recommend that you arrange

an appointment with the Advice Service in advance.

The Academic Caseworker prioritises their workload according to urgency and where deadlines apply will

always try to give advice within this timeframe. However, it is helpful if you seek advice as soon as the issue

arises.

Getting in touch:

If you email the service, you will normally receive a reply within two working days, although you will often

receive a response sooner. During particularly busy periods this response time may need to be extended.

When you telephone us, you will usually speak to the Academic Caseworker. However, if the Academic

Caseworker is with a Student or out of the office, please leave a message. This will normally be responded to

within two working days.

You can book an appointment with an advisor to discuss any issues that you have. Appointments are booked

for 45 minutes but can be shorter depending on the issue. You can arrange an appointment with the Advice

Service by calling 023 8201 6432, emailing [email protected] or dropping into the office at the times

listed above.

You can also book an appointment via the Students’ Union Welcome Centre, located on the 1st floor of the SU

building.

What you can expect from the Advice Service:

We will offer advice, assistance and guidance to students which will enable them to make informed choices

and decisions with regard to the options available and the consequences of any such options

We will empower students accessing the Advice Centre services to act for themselves or where appropriate

and by agreement for the Advice Centre to act on behalf of the students to achieve the best possible outcome

We will represent or accompany students at internal university hearings and signpost or refer students to

appropriate alternative agencies if it is in their best interests

Create an environment in which everyone feels safe, valued and respected. Deliver the highest standards of

care to students who will be treated with courtesy and respect at all times

Advise students that abusive behaviour, violence or the threat of violence will not be tolerated. Neither will

abuse which is considered discriminatory towards a protected characteristic in the Equality Act 2010

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Implement policies which uphold the safety and dignity of the Advice Service staff and students

Convey to all students the standards of courtesy and behaviour we expect

What the Advice Service expects from you:

Be on time for your appointments. Please give the Advice Centre sufficient notice if you are unable to attend in

order that the appointment may be offered to another student

Adhere to all agreements made between the student and the Student Adviser

Keep the adviser informed of any significant changes that could affect your situation or case

Not to use bad or offensive language

Inform us if you are seeking advice from another service so we are aware

Treat the Advice Centre staff and fellow students with courtesy and respect

Not engage in any action that could be considered discrimination on the grounds of age, disability, gender

reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy

and maternity or class

Complaints:

If you wish to lodge a complaint against the Students’ Union Advice Service then please follow the procedure

outlined in Solent Students’ Union’s Student Complaints Procedure, which can be located here:

http://www.solentsu.co.uk/about/publications. Alternatively, please feel free to visit us in person to discuss

any issues you have.

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6) Election Rules

In addition to the Articles of Association and Bye Laws of Solent Students’ Union all candidates and people

acting on candidates behalf must abide by the following rules:

Treat all students and staff with respect:

Candidates must behave in a professional, honest and ethical way.

All candidates must respect each other’s right to not be personally attacked.

Campaign material must not discriminate against any individual or group.

All candidates must act in the interests of a fair election.

All candidates are liable for the actions of anyone acting on their behalf:

Candidates will be held responsible if a member of their team breaks any of the election rules.

If someone does something which could be seen as being in a candidate’s name but was not authorised by

them they must inform the returning officer immediately.

If candidates “sack” the team member and then tell us about their behaviour then we may be able to consider

the matter closed.

Registering votes:

No student may be pressured into voting a particular way by a candidate. They must have the opportunity to

make an independent choice as to how they register their vote.

Votes may only be registered at official Solent Students’ Union polling booths or by students independently

accessing the voting website.

Candidate’s smartphones may not be used by students to submit votes.

Candidates may not campaign near polling stations or physically enter a student’s vote.

Breach of Rules:

All breach of election rules will be dealt with by the Returning Officer as per the Bye Laws.

Sanctions may include disqualification from the election.

Breach of Regulations:

The Students’ Union Articles of Association and Bye-Laws must be followed at all times and any breach of

these governing documents may result in disqualification.

These are available online here:

https://www.solentsu.co.uk/about/publications

Don’t Break University Rules:

Don’t campaign in the library.

Don’t place campaign materials in the Spark, apart from on designated noticeboards.

Estates have the right to take down any campaign materials.

Don’t bring animals on to any campus.

The Student Handbook outlines university policy, and can be found on the Portal.

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Don’t Break The Law:

Don’t place campaign materials on public property, such as roads or in the park.

Don’t cause harm or offence to any other person.

Campaigning rules:

Candidates must not run in a slate (as a team) but can campaign together.

Candidates must not pool campaign budgets or materials.

Candidates must attend a candidate briefing and a campaign training session.

Campaign Budget and Expenses:

All candidates can only spend up to the following amounts:

£25 for Sabbatical Officer Elections.

£10 for Student Officer Elections.

£5 for NUS Delegate Elections.

Election funds can only be spent on campaign materials (Not food and drink for yourself).

It is assumed all candidates have access to stationary, paper and cardboard.

All expenses must have an itemised till receipt showing clearly what each expense is for.

Receipts for candidate expenses must be brought with their Student Card to the Students’ Union Finance

Office no later than 2pm on the day that voting closes, so any issues can be resolved before the election count

happens.

Candidates must provide their bank account number and sort code so payments can be made directly into the

candidates’ bank accounts.

Any discrepancies will be reported to the Returning Officer and may lead to the disqualification of candidates

from the election.

For further information or support email: [email protected].

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7) Electrical Equipment Disposal Policy

1.0 Summary

1.1 This policy explains the process followed by Solent Students’ Union with regards to the disposal of all

electrical equipment owned by the Union, including its student groups.

1.3 Any electrical equipment belonging to Solent University should be disposed of following their relevant

policy, found at: https://portal.solent.ac.uk/documents/ict/it07-disposal-of-it-equipment-and-media-

policy.pdf

1.4 From 2004, all IT equipment is subject to the Waste Electronic and Electrical Equipment (WEEE)

Directive. It is illegal to dispose of IT equipment in external rubbish bins or waste skips. This procedure

for the collection and removal of IT equipment maximises the reuse and recycling of such equipment.

This procedure applies to all electrical hardware including any associated equipment such as laptops,

printers, keyboards, mice, cables, hard drives, network cards.

2.0 Society Disposal of Electrical Equipment

2.1 Society groups wishing to dispose of electrical equipment may in the first instant consider selling the

equipment by following the ‘Buying and Selling Society Equipment’ policy.

2.2 If the society is unable to sell the equipment under the ‘Buying and Selling Society Equipment’ policy

they should inform Student Involvement and pass over the equipment; who will then take

responsibility of the item(s). Student Involvement may then dispose of the equipment following

section 3.

2.3 Any society group who disposes of electrical equipment without following this policy may be subject

to the Unions disciplinary procedure.

3.0 Union Staff Disposal of Electrical Equipment

3.1 Union staff wishing to dispose of electrical equipment should in the first instant notify the Chief

Executive who may then raise it with the Unions Leadership Team.

3.2 The Leadership Team may take any of the following actions to dispose or reuse the equipment:

i. Offer the equipment for use by any Union Department

ii. Offer the equipment for society hire

iii. Offer the equipment to a society

iv. Sell the equipment to a third party

v. Sell the equipment to Union Staff or Student

vi. Donate the equipment to a local charity or organisation

vii. List the equipment on Warp-It

3.3 If the Leadership Team have made valid attempts to dispose of the equipment by various methods

listed above and are unable to dispose of the equipment then it may either:

i. Be donated to a Student or Union staff member

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ii. Be disposed of via Solent University ICT team

4.0 Disposal of Data Storage Devices

4.1 Any device which is capable of data storage should be sent to ICT for all data to be wiped prior to

disposal by any means, except where that equipment is being reused by Union Staff for Union

Purposes and there are legitimate reasons not to wipe the data.

4.2 Any removable storage media such as CD’s DVDs and USB storage requiring to be destroyed should be

sent to Solent University ICT team for secure discard.

3. Key Contacts

Organisation Contact Name Contact Details

Student Union Chief Executive [email protected]

Solent University ICT [email protected]

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8) Equality, Diversity and Inclusion Policy

1.0 Equality, Diversity and Inclusion Policy Statement

1.1 Solent Students’ Union has a mission to enrich the student experience through opportunities,

support, influence and action. One of our five values is to be Inclusive, ensuring our members feel

valued and that they belong; that we strive to be a welcoming diverse organisation. We recognise

that our members have differences and to achieve our vision we have a responsibility to create an

environment that is free from discrimination and is accessible for all our students.

1.2 We are committed to ensuring equality, diversity and inclusion across all our student services and

offer training to our student groups to equip our members to create a safe and welcoming

environment for all students, staff and visitors. Solent Students’ Union has achieved level 2 of the

Investing in Diversity award. The practical implications of this commitment are outlined in this

document.

1.3 This policy exists to;

- Ensure that Solent Students’ Union is proactive in ensuring equality, diversity and inclusion for all

our members, helping us to make full use of the talents, knowledge and experience of all our students

- Ensure that students understand how they are responsible for ensuring equality, diversity and

inclusion through their involvement with Solent Students’ Union

- Ensure that students understand sanctions that may be put in place to deal with those who fail to

comply with equality, diversity and inclusion in accordance with our Student Groups Code of Conduct

- Commit Solent Students’ Union to continual improvement in all areas of equality, diversity and

inclusion.

1.4 If you would like the information provided within this policy in a different format, or require more

information on any sections of this policy, please contact the Students’ Union President. Visit the

Sabbatical Office, first floor of the Students’ Union, email [email protected] or telephone 023

8201 3553.

2.0 Equality, Diversity and Inclusion Definitions

2.1 Equality: Every student has equal rights and every student has a fair chance. Equality recognises that

different people have starting points and that steps may need to be taken to ensure a ‘level playing

field’.

2.2 Diversity: Diversity means difference. Every student is different so diversity includes every student.

Diversity encompasses respect and valuing difference, recognising that every student is unique and

has individual differences.

2.3 Inclusion: Where every student feels welcome and respected.

3.0 Policy Implementation

3.1 This policy applies to all members of Solent Students’ Union. All members are responsible for

ensuring that their individual actions and areas of responsibility comply with this policy and the

Student Groups Code of Practice.

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3.2 Serious breaches of this policy may be treated as disciplinary issues through the Student Groups

Disciplinary process. This policy is available on the Students’ Union website, www.solentsu.co.uk.

4.0 Student EDI Training and Student Feedback

4.1 Solent Students’ Union will ensure that all student volunteers will receive training in equality, diversity

and inclusion. Student volunteers include; elected Student Officer, society committee members,

student trustees and general volunteers.

4.2 Student feedback in all areas of equality, diversity and inclusion is vital for the continual development

of Solent Students’ Union. On an annual basis, Student Equality Audits will be delivered by our

students to assist Sabbatical Officers and staff to identify the impact of Students’ Union services,

facilities and activities on different student groups.

4.3 Student Equality Audits will be available for all students to participate in. For more information on

Student Equality Audits visit our website www.solentsu.co.uk/volunteering or speak with a Sabbatical

Officer.

5.0 Student Responsibilities

5.1 All individuals are responsible for their own actions and for ensuring equality, diversity and inclusion

across all activities they are involved in.

5.2 All individuals and groups will ensure that:

- no individual is unfairly excluded from student group or society activities,

- all groups and society activity are accessible for all individuals,

- the views of all individuals are listened to and valued,

- every society promotes a welcoming and inclusive environment which is open to all members. This

will include ensuring members who have difficulty accessing events, facilities or resources are able to

do so through other means.

- all communications, marketing or publicity materials produced by individuals or groups should avoid

discriminatory stereotyping, and avoid all discrimination, harassment and victimisation. The Students’

Union Communications department can provide advice and support to groups if required.

- reasonable adjustments are attempted by all groups and societies to their events or activities to

enable individuals who may have difficulty getting involved. This might mean changing the way things

are done such as changing meeting dates or venues, or requesting software to support disabled

students.

- all individuals act if something is not right, by getting support or by asking for training from the

Students’ Union.

5.3 All individuals and groups will act against:

- the objectification of any individual or group and ‘lad culture’ (see glossary in section 8),

- hate groups, hate speech, hate incidents and hate crime,

- mental health stigma,

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- exclusion of student groups,

- all forms of discrimination, harassment or victimisation.

5.4 In accordance with the Equality Act 2010, discrimination could be direct, indirect, based on

perception or based on association. Definitions and examples of discrimination, harassment and

victimisation are below:

Direct Discrimination includes actions that directly affect individuals and put them at a clear disadvantage to

others. This might include a student group refusing membership, access to facilities or involvement in events

to a student because of a their age, disability, race (including colour, nationality, ethnic or national origin),

gender, sexual orientation, gender reassignment, religion and belief (including lack of belief) or pregnancy.

This list is the nine protected characteristics of the Equality Act.

Discrimination based on association includes actions that put individuals at a disadvantage to others because

they are associated to others who have one or more of the nine protected characteristics. This might include a

student being mistreated because a friend or family member has undergone gender reassignment.

Discrimination based on perception includes actions that put individuals at a disadvantage because of the way

they are perceived. This may include a student being refused access to an event or activity because an

assumption is made that they are a particular gender, whether they are that gender or not.

Indirect discrimination includes actions that appear acceptable or neutral, but might disadvantage students

with protected characteristics. This could be only offering an event on a Friday which could discriminate

against observant Muslim students.

Harassment includes unwanted actions or contact which create an intimidating, hostile, degrading, humiliating

or offensive environment, or that violates another person’s dignity. This might include making jokes or banter

about another student in a way that makes that student, or other students, uncomfortable. It may include

hate speech, verbal or written (including online remarks), demeaning images cyber bullying or unwanted

sexual advances or demands.

Victimisation includes actions where one person treats another less favourably because they have carried out

a protected act, for example they have raised a concern in line with the Equality Act or have helped someone

else to do so. This might include behaving hostile to a student who has raised a complaint or concern about

sexist behaviour to the Students’ Union.

6.0 How to raise a concern

6.1 All members are responsible for reporting issues or concerns with regards to equality, diversity and

inclusion to the Students Union so appropriate action can be taken. This may be things that have

been heard, seen (either in person or online) or experienced.

6.2 Concerns or complaints can be regarding any form of discrimination that is direct, indirect, based on

perception or based on association, or any form of harassment or victimisation. For a list of examples,

see section 9.

6.3 Concerns should be raised with the Vice President Welfare & Community, or with another member of

the Sabbatical Officer team.

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6.4 If you want to make a direct complaint to the Students’ Union this can be done through the Student

Complaint Procedure. This is available online at www.solentsu.co.uk/. An explanation of our

complaints procedure and how to use it can be found at the end of this document.

6.5 If you want to speak confidentially to a member of staff regarding any issue you can access the

Students’ Union Advice Service. You can email [email protected] or contact the Academic

Adviser directly http://www.solentsu.co.uk/about/contatus

7.0 Further Information

7.1 For further information about the contents of this policy please contact the Vice President of Welfare

& Community or another member of the Sabbatical Team. Visit the first floor of the Students’ Union,

email [email protected] or telephone 023 8201 3553. Contact details for other Officers or staff

members are available online at http://www.solentsu.co.uk/about/contatus

7.2 Solent Students’ Union is an organisation that strives for improvement. If you have any suggestions as

to how this document could be improved, please contact a member of staff.

8.0 Glossary of Terms

8.1 This section gives a glossary of terms for wording used within this policy.

Lad Culture: “Lad Culture” is a term used by the National Union of Students (NUS) to refer to sexist and

harassing activities that are being identified on University campuses.

The NUS have defined ‘lad culture’ within their That’s What She Said report as a group or pack mentality

residing in activities such as sport and heavy alcohol consumption, and banter which is often sexist, misogynist

and homophobic.

Hate Speech: “Hate Speech” refers to expressions of hatred towards an individual or group using any means of

writing speech or other form of communication. This includes (but it not limited to), verbal comments, written

comments, comments online in blogs, text messages, websites, social media or apps. It can also include

gestures of body language.

Hate Crime: “Hate Crime” refers to any crime that targets an individual or group because of prejudice or

hostility towards that person because of a disability, race or ethnicity, religion or belief, sexual orientation or

transgender identity. Hate crime can be committed against a person (i.e. violence, harassment or bullying

including offensive writing, emails, social media posts) or against a person’s property (i.e. criminal damage,

graffiti, etc.). Hate crime is illegal in the UK. Anyone can be a victim of a hate crime, you do not have to be a

member of the ‘group’ the hate crime is targeted at.

Hate Groups: A “hate group” means an organised group or movement that advocates or practices hatred,

hostility or violence towards individuals or groups.

Objectification: This means treating individuals as if they have no opinion, feeling or rights of their own. The

Oxford English dictionary defines objectifications as degrading an individual to the status of a mere object.

Stigma: “Stigma” is the term used to explain assumptions that are made about individuals who are members

of certain groups. It is often used in relation to assumptions about how mental health problems will affect a

person’s behaviour. Stigma (assumptions) make it more likely that a person sill be singled out, labelled as

different, dangerous or strange, which would make them a victim of discrimination.

9.0 Liberation Definition

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9.1 This section defines the term ‘Liberation Group’.

9.2 Solent Students’ Union defines a liberation group as any group of students seeking equal status or just

treatment for any group believed to be discriminated against that fits within the protected

characteristics of the Equality Act 2010.

9.3 Any student group that fits the description above but is not included as a protected characteristic in

the Equality Act 2010 is advised to get in touch with the Students’ Union.

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Appendix A: Examples of complaints or concerns

If you are unsure what might be considered a complaint or concern, a list of examples has been put together.

A complaint or concern may include, but is not limited to:

- Conversations or comments that make you feel uncomfortable, including language used or the

topics of conversations. This would include broadcast conversations or comments through Student

Media;

- Any form of unwanted attention, including touching, emailing, contact on social media or in person.

This can also include people constantly asking you if you are alright if you have asked them not to, as

this could be a form of harassment if you are finding it upsetting;

- Any damage to your property from another person, this can include damage to property of other

people that are aware of and would like to raise a concern about;

- Any comments about you or another person’s age, disability, race (including colour, nationality,

ethnic or national origin), gender, sexual orientation, gender reassignment, religion and belief

(including lack of belief) or pregnancy (these are the nine protected characteristics of the Equality

Act);

- Opportunities that you are denied access to, for example not being able to go on a group activity or

trip because of your religious beliefs or disability, not being able to attend an event because of poor

accessibility or feeling like your requests to make the opportunity more accessible to you have not

been listened to or ignored;

- Any occasion where you have asked for information or materials to be available to you in a different

format (i.e. larger print or another colour scheme) and it has been refused or ignored without

explanation;

- Any occasion where you have been put at a disadvantage because of your age, disability, race

(including colour, nationality, ethnic or national origin), gender, sexual orientation, gender

reassignment, religion and belief (including lack of belief) or pregnancy

- Any behaviour from another person or group that make you feel hurt, confused or frightened,

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9) Equipment Upgrade Policy

Solent Students’ Union recognises that societies may wish to update their equipment in order to keep up to

date with the latest technological advances and provide the best experience possible for their members. As

such, the Students’ Union has designed a policy for societies to follow when upgrading equipment. Please

follow the stages below if you are considering selling society equipment in order to purchase updated

equipment.

Selling Equipment:

Inform the Activities Coordinator what you would like to sell and the reasons why.

Collect 3 quotes for pricing of equivalent equipment, from 3 separate companies to determine the value of the

equipment.

Advertise the equipment for sale and make sure it is clear that the equipment is ‘Sold as Seen’ and there is no

guarantee or return of the item and inform them of the payment options outlined below.

Please inform the Activities Coordinator once you have a buyer.

Buyer payment options:

If buyer wants to pay by card/cash they must come to the Students’ Union Welcome Centre to pay

If Card – we will need to wait for payment to go through (approx. 3 days) before releasing the equipment

If Cash – The buyer can take the equipment straight away

The buyer can pay by bank transfer to the SU with the SU bank details – Funds are usually cleared within the

same day. Once cleared the equipment can be released. The buyer must give clear reference of the Society

they are paying. Bank details can be obtained through the Activities Coordinator.

Buying equipment:

Inform the Activities Coordinator what you would like to buy and why.

Collect 3 quotes for pricing of equivalent equipment, from 3 separate companies to determine the value of the

equipment.

You can pay for equipment yourself and claim back through a payment request form with an itemised receipt

as proof of purchase.

If you do not have the personal funds to do step 1. You can:

Check if the shop/company accepts cheque – The shop will need to email/provide an invoice to SU saying how

much the equipment is.

If they provide an invoice of the equipment to SU, we can pay it to them by bank transfer.

Make yourself aware that:

The company or the Students’ Union will not release the equipment until the payment is complete.

Society Payments are processed in Finance on Thursdays.

Requests need to be taken to the Activities Coordinator before Wednesday each week if you want the

payment to be processed that week. It will then take 3-5 working days to go through. This will take you to the

following week.

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10) External Speaker Code of Practice

1.0 Summary

1.1 Solent Students’ Union is committed to providing a forum that facilitates Freedom of Speech while

providing a safe space for our students and the public. We support events that contribute to the

development of students whilst requesting that all speakers and attendees are respectful of the

beliefs and opinions of others. This includes the laws that protect individuals and groups from

intimidation, discrimination and harassment.

1.3 Solent Students’ Union is a registered charity. Regulation by the Charity Commission places legal

responsibility on the Solent Students’ Union Board of Trustees to ensure no activities are undertaken

by the Solent Students’ Union that might place the charity’s endowments, funds, assets or reputation

at risk. Activities include those organised by the Solent Students’ Union, elected officers, affiliated

clubs and societies, media groups, registered volunteers and approved volunteer projects/groups,

and by Course Reps. It also includes any events which are Union-affiliated, funded or branded, but

take place outside of the Students’ Union or the campus of Solent University.

1.4 The Students’ Union issues the following Code of Practice to ensure any activity involving external

speakers take place within the confines of the law and the University code of practice for external

events and visiting speakers

2.0 Individuals or Groups to which this Code of Practice applies

2.1 External speakers include any individual or organisation who is not a student or staff member of

Solent University or Solent Students’ Union. This includes any individual who is a student or staff

member from another institution or Students’ Union.

2.2 External speaker events include:

Events organised by an affiliated club, society or student group.

Events organised by the aforementioned groups held outside the Solent Students’ Union building, i.e.

in the University, off campus or in another country.

Events organised by the aforementioned groups where external speakers are streamed live into an

event, or where a pre-recorded film is shown.

3.0 Principles

3.1 Solent Students’ Union has a vision that every student will have an excellent student experience at

Solent University. Solent Students’ Union organisational values are; Inclusive, Progressive,

Passionate, Trust and Balance, and these values underpin all Solent Students’ Union activities.

3.2 Solent Students’ Union welcomes the development of students’ ideas through the provision of

external speakers, but acknowledges the freedom to express views may sometimes be tempered by

the need to secure freedom from harm for students and communities. Where there is a potential for

these rights to come into conflict in relation to external speakers, Solent Students’ Union is

committed to a collaborative approach in order to reach a sound, evidenced judgement about the

organisation or person in question.

3.3 All speakers will be made aware of their responsibility to abide by the law, the policies of Solent

Students’ Union and the policies of Solent University, including that;

They must not incite hatred, violence or call for the breaking of the law

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They are not permitted to encourage, glorify or promote any acts of terrorism including individuals,

groups or organisations that support such acts

They must not spread hatred or intolerance in the community and thus aid in disrupting social and

community harmony

Within a framework of positive debate and challenge they must avoid insulting other faiths or groups

External organisations or groups are not permitted to raise or gather funds without the express

permission of the Trustees

Gender segregation will only be permitted under instances of collective religious worship, communal

accommodation, toilets and changing facilities, sports and welfare provision as per guidance of the

Equality and Human Rights Commission 2014.

3.4 The President or Presidents of the organising student society/societies, Project Leader or named

student group leader is responsible for the activities that take place within their events. Any breach

of Solent Students’ Union policy and procedures will result in disciplinary or further action being

taken.

3.5 Solent Students’ Union has the right to refuse any event or external speaker organised by individuals

and groups who threaten the safe environment or reputation of Solent Students’ Union.

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11) External Speaker Procedure

1.0 Summary

1.1 This procedure highlights the step-by-step process to be followed by Solent Students’ Union with

regards to external speaker events organised by student groups associated with the Students’ Union.

For the purposes of this procedure, student groups includes elected officers, affiliated clubs and

societies, media groups, registered volunteers and approved volunteer projects/groups, or course

reps. It also includes any events which are Union-affiliated, funded or branded, but take place outside

of the Students’ Union or the campus of Solent University.

2.0 External Speaker Process

2.1 All student groups will be trained on the external speaker booking process at committee or induction

training at the start of each academic year or at their induction with the Students’ Union. Details of

this process and all associated documents will be included within individual student group handbooks

and available on the Students’ Union website. A flowchart showing this procedure can be found at the

end of this document.

2.2 All student groups should inform a member of the Student Involvement department if they wish to

organise an external speaker to allow the relevant staff member to fully support them through the

planning and organisation of their event. The SU staff member is responsible for meeting with the

student group and informing them of the external speaker procedure in full.

2.3 The SU staff member will send the External Speaker Booking Form to the student group, clearly

outlining the requirement for the form and all supporting documents to be returned at least 21 days

before the event. Occasionally the specific speaker may not be confirmed, but the event will be

allowed to continue at the approval of the Student Involvement Manager or Chief Executive following

the outcome of a risk assessment.

2.4 On receipt of the contact details of the external speaker, a privacy notice will be sent to them by the

Student Involvement department, detailing how their data will be used.

2.5 On receipt of the completed External Speaker Booking Form, or where the details of the External

Speaker have been identified before the form is completed in full, the SU staff member will take

responsibility for undertaking a risk assessment for the event. This may include a background check

on the External Speaker which may include taking advice from external stakeholders.

2.6 On completion of the risk assessment and any required background checks, the SU staff member

must get final approval from their direct Line Manager, or the Chief Executive. Approved events will

be communicated to the student group and authorisation to proceed granted.

2.7 Referred events will be further considered by the Student Involvement Manager or Chief Executive,

who may be required to inform a member of University staff, in accordance with the University

External Events & Visiting Speaker Code of Conduct.

2.8 It is recommended that an SU staff member is present at all events to support the organising student

group, to raise the profile of the event through marketing and promotion and to raise awareness of

the Students’ Union to the wider student body.

2.9 SU presence is required at all medium and high risk events.

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2.10 Societies, student members or student groups who do not declare external speakers may be subject

to disciplinary action.

3.0 Key Contacts

Organisation Contact Name Contact Details

Hampshire Constabulary

Franchesca Potts Prevent Officer

[email protected]

Solent University Karen Wilbraham (University Prevent lead)

[email protected]

Solent Students’ Union

Student Involvement Department

[email protected]

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12) Financial Procedures

Contents

Introduction

Error! Bookmark not defined.

1. Purpose and Introduction 32

Ownership and Professional Advisors 32

2. Ownership 32

3. Trustee Board 32

4. Professional Advisors 33

Audit and Accounts 33

5. Key Responsibilities 33

6. External Audit 34

Bank and Cash Management 34

7. Bank Accounts 34

8. Banking 34

9. Bank Reconciliation 35

10. Borrowing 35

11. Cash Handling 35

12. Tills 36

13. Credit/Debit card terminals 37

14. Safes 37

15. Floats 38

16. Petty Cash 38

Budget Setting and Budgetary Control 38

17. Budget Setting 38

18. Budget Holders and Authorisation Limits 39

19. Budgetary Control 40

20. Reporting Against Budget 40

Control of Expenditure 40

21. Purchase Orders 41

22. Cash Purchases and Staff Expenses 42

23. Credit Card Purchases 44

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24. Online Purchasing 45

25. Declarations of Interest 45

26. Capital Expenditure 45

27. Asset Recording 46

28. Stock 47

29. Transfers between Departments 47

30. Vouchers 47

31. Voucher Terms & Conditions 48

Control of Income 49

32. Introduction 49

33. Invoicing 49

34. Credit Notes 49

35. Credit Control 49

36. Contracts 50

37. Website and Ticket Income 50

38. Ticket Purchase Policy 51

39. Ticket Refund Policy 52

40. Refund Policy Welcome Centre 52

Contracts Tendering and Outsourcing 53

41. Contracts 53

42. Tendering 54

43. Outsourcing 56

Insurance 57

44. Insurance Cover 57

Staffing & Payroll 57

45. Staffing 57

46. Payroll 58

Statutory Returns 59

47. Statutory Returns 59

48. VAT 59

49. PCI Compliance 60

Financial Reporting & Storage 60

50. Financial Reporting 60

51. Storage 60

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Societies, RAG & Volunteering 61

52. Societies 61

53. Society Membership Fees 61

54. Society Membership Refunds 61

55. Society Finances 62

56. Sonar Film Safe and Door Takings 62

57. Additional Funding 63

58. Sponsorship Agreements 65

59. Society Asset Register 66

60. RAG 66

61. Volunteering 67

62. Societies Buying and Selling policy 68

63. Societies with commercial activities 69

Bribery and Anti-corruption 70

64. Bribery & Anti-corruption 70

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1.0 Purpose and Introduction

1.1. Solent Students’ Union also referred to as the Union is an incorporated charity limited by guarantee.

1.2. The Financial Procedures exist to manage risk and safeguard Solent Students’ Union assets and staff. The

aim of this document is to define procedures and processes that must be used by all staff and Sabbatical

officers when dealing with financial transactions.

1.3. It should be appreciated by all staff and officers that these procedures are integral to working for Solent

Students’ Union and every individual has a responsibility to be familiar with the procedures and ensure

adherence to them. Failure to follow these procedures will be deemed a breach of Financial Procedures and

may result in disciplinary procedures being commenced.

1.4. The Financial procedures form a schedule to the Bye Laws and in the event of any conflict the latter is the

overriding document of authority.

1.5. These procedures apply to the whole of Solent Students’ Union including any subsidiary companies or

bodies of Solent Students’ Union including any they may establish in the future.

1.6. The Financial Procedures are reviewed annually by the Finance Committee and Trustee Board, if, during

the interim period, any amendments or addendums are required then these will need to be approved also.

Any changes should be identified via the re-dating of the Financial Procedures and re-circulated to all staff and

officers.

1.7. The Chief Executive is responsible for implementing the strategy led by the Trustees of the Union, and

monitors and evaluates the finances of the Union. The Finance Manager is responsible for the management of

the finance service, ensuring its effective and efficient operation.

1.8. If you need any help with anything related to what is contained in the Financial Procedures, you can get in

contact with the Finance Department.

Ownership and Professional Advisors

2. Ownership

2.1. The Full name of the organisation is Solent Students’ Union.

2.2. The principle place of business East Park Terrace, Southampton, Hampshire, SO14 0YN

2.3. Solent Students’ Union has a wholly owned subsidiary Solent Students’ Union Trading Company (SOSUT)

2.4. The Union is a registered charity its charity number is 1153350

2.5. The Union is a company limited by guarantee its company number is 08619653

2.6. Solent Students’ Union is registered for VAT its registration number is 522 4553 67

2.7. SOSUT company number is 10353271

2.8. SOSUT VAT registration number is 267 4569 60 2.9. The financial year runs from 1st August to 31st July.

3. Trustee Board

3.1. The Trustee Board comprises of:

Four Sabbatical Officers, who are elected annually;

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Three Student Trustees, who are elected annually;

Four External Trustees, who are appointed by the Board of Trustees using recruitment and selection process.

3.2. Sub Committees Comprise of:

Finance Committee, one External Trustee, two Sabbatical Officers, one Student Trustee and the Finance

Manager, with the Chief Executive in attendance;

Risk and Control Committee, one External Trustee, two Sabbatical Officers, one

Student Trustee, with the Chief Executive in attendance;

HR Committee, one External Trustees, one Sabbatical Officer, one Student Trustee, with the Chief Executive in

attendance.

SOSUT Board of Directors, two External Trustees, two Sabbatical Officers, Chief Executive, Income Generation

Manager and Finance Manager in attendance.

4. Professional Advisors

4.1. The Union’s Auditors are Blue Spire Chartered Accountants, Cawley Priory, South Pallant, Chichester,

West Sussex, PO19 1SY.

4.2. The Union’s Solicitors are Paris Smith LLP, 1 London Road, Southampton, Hampshire, SO15 2AE

4.3. The Union’s HR Advisors are Warner Goodman LLP, Colman House, 2-4 Landport Terrace, Portsmouth,

Hampshire, PO1 2RG.

4.4. The Union’s Insurance Brokers are Endsleigh Insurance Services, Hadley House, Shurdington Road,

Cheltenham Spa, Gloucestershire, GL51 4UE.

Audit and Accounts

5. Key Responsibilities

5.1. The Education Act 1994 and charity law require the Trustees to prepare financial statements for each

financial year which give a true and fair view of the state of the affairs of the Union and of the surplus or deficit

of the Union for the period. In preparing those financial statements, the Trustees are required to ensure that

they have:

Selected suitable accounting policies and apply them consistently;

Made judgements and estimates that are reasonable and prudent;

Stated whether applicable accounting standards have been followed, subject to any material departures

Prepared the financial statements on a going

Assured themselves that the Union is a going concern.

The Trustee Board will be asked by the external auditors to sign a letter of representation each year, which

acknowledges their responsibilities to this effect.

Charity reporting regulations, including the Statement of Recommended Practice (SORP), place financial

reporting obligations on charity Trustees. The main obligation of charity Trustees in preparing accruals

accounts is to give a true and fair view of the charity’s incoming resources and application of resources during

the year and to its state of affairs at the end of the year.

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The Unions accounts shall be approved by the Trustee Board and the Finance Committee, and made available

to the public following the audit.

The accounts should be submitted to the Finance Committee for approval and signed by the Chair of the

Trustee Board, in line with the timetable to be devised each year by the Finance Department.

The Finance Department shall coordinate the year-end process required to produce a draft set of accounts in

line with relevant accounting guidelines including SORP, in line with relevant approval and audit timetables.

6. External Audit

6.1. The Unions annual accounts must be audited by the external auditor, whose principle task is to certify that

the Union’s accounts give a true and fair view of the Union’s financial affairs.

6.2. The External Auditor is appointed by Trustees and must be a member of a body of accountants recognised

by English Law. To ensure independence, no person may be appointed auditor who is, or any one whose

partner is, a member of Solent Students’ Union.

6.3. The External Auditor has the right of access at all reasonable times to the books, records and accounts of

Solent Students’ Union. The External Auditor is entitled to request from relevant Officers such information and

explanation as may be necessary for the performance of auditing duties.

6.4. The External Auditor makes a report once a year, and a copy of the accounts together with the auditor’s

report is presented to the Trustee Board.

6.5. The provision of external audit services should be reviewed every five years.

Bank and Cash Management

7. Bank Accounts

7.1. Bank accounts for the Union can only be opened and closed with the permission of the Board of Trustees.

7.2. The Unions main accounts are banked with Barclays Bank PLC, 67B Above Bar, Southampton, Hampshire,

SO14 7DZ.

7.3. The name on the accounts for the Union will be Solent Students’ Union and for the trading subsidiary will

be Solent Students’ Union Trading Company.

7.4. The Union currently has the following accounts:

Barclays Deposit Account for Solent Students’

Union;

Barclays Deposit Account for Solent

Students’ Union Sports Clubs;

Barclays Current Account for Solent Students’ Union Trading Company;

Barclays S Charity Bank Savings Account.

8. Banking

8.1. All receipts and payments must be made through the current accounts.

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8.2. Transfers will be made on a daily basis by an automatic sweep from the Barclays current accounts to the

deposit accounts, ensuring that a minimum balance is kept in the current accounts. At present the minimum

balance is set at £1,000.

8.3. Cheques drawn down from the current accounts must have one signatory from each group, the groups

consist of:

Group A Group B

Finance Manager External Trustee

Chief Executive Sabbatical Officer (President)

Sabbatical Officer (Chosen each year)

8.4. Barclays.net online banking is currently used for electronic BAC’s payments, the Finance Manager is

responsible for checking there is sufficient funds available before processing a BAC’s Run, inputs are made on

to Barclays.net by the Finance and Payroll Assistant and authorised by the Finance Manager or the Chief

Executive.

8.5. Direct Debit agreements must be authorised by the Finance Manager and signed in accordance with the

bank mandate.

8.6. Cash taken through the Welcome Centre will be passed to the Finance Department on a weekly basis, it

must be recorded in the cash inwards book in the Finance office, checked by a member of the Finance team

and kept in the Finance Office Safe.

8.7. The banking bag ID numbers and amounts are recorded on the banking spreadsheet before being taken to

the bank.

8.8. The Banking is taken to Barclays at least once a week.

8.9. Banking books must be kept in a locked draw or safe when not in use.

9. Bank Reconciliation

9.1. Bank reconciliations are prepared using the facility on Sage 50 Accounts package. Bank reconciliations on

all accounts should be completed monthly, within 21 days of the month end, and signed and dated by the

person completing the reconciliation. The bank reconciliation should be reviewed by a senior staff member,

and this review evidenced by signature and date on the face of the reconciliation and the bank statement.

10. Borrowing

10.1. The Union shall not borrow any external funds without prior authorisation of the Trustee Board.

11. Cash Handling

11.1. Cash throughout this document relates to GBP notes and coins, but also cheques, credit/debit card

transactions, online transactions, bank drafts, postal orders, gift vouchers, tickets and foreign currency.

11.2. The management and safekeeping of cash is of prime importance to Solent Students’ Union. It is

essential that all Union staff adhere to the cash handling and banking procedures in place to reduce the risk of

misappropriation of funds and to protect all staff dealing with cash as part of their duties. Failure to adhere to

the procedure is a serious matter and may result in disciplinary procedures being commenced.

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11.3. It is the responsibility of all staff handling cash or coming into contact with cash as part of their duties to

understand and adhere to the cash handling and banking procedures in place.

11.4. When physically counting cash always take your time and if you are unsure count the cash again. If you

are handling large volumes of mixed notes split them into denominations before counting to avoid confusion,

notes should be face up and flat not rolled up. Don’t be distracted or intimidated by the customer. If you are

struggling or the customer is disputing the value of cash handed over ask a colleague or supervisor to double

count it for you.

11.5. When keying in money on a till always enter the exact money that the customer has given you.

11.6. Always give the customer a receipt.

11.7. When keying in debit/credit card transactions, ensure the correct amount is entered before passing the

terminal to the customer, always ask the customer to check the amount and enter their pin.

11.8. Cash held in the till should be kept to a minimum, if you feel your till is holding too much money contact

the supervisor and ask for an uplift.

11.9. An uplift must be completed in the presence of two members of staff with the amount checked and

signed by both of them. The money must be taken to the safe immediately.

11.10. If the safe is in another location the money should be placed in a bag so that it is not visible to

onlookers, and carried under the arm. Always take the most direct route, do not stop to talk to anyone, ensure

no one is watching you enter the room with the safe, make sure the door is closed and locked behind you

before opening the safe.

11.11. Any loss of cash will be investigated by the Finance Department and may result in disciplinary action.

Theft or negligence will be deemed and gross misconduct and may result in dismissal.

11.12. It is a condition of the Union’s insurance that when cash is in transit, it must be accompanied by the

following number of able bodied staff. Due regard for the health and safety of these staff must be taken by the

relevant Department Manager.

Amount Number of Staff

Up to £2,000 1

£2,001 to £3,000 2

Amounts above £3,000 and below £8,000

3

12. Tills

12.1. If it is necessary to leave the till unattended it must be locked and the key, card or code should always be

kept with the operator.

12.2. When processing transactions the till draw should not be left open longer than is necessary.

12.3. The till draw should only be opened for transactions.

12.4. Errors should only be corrected by the supervisor.

12.5. All tills must be cashed up as soon after the close of business as possible in accordance with the

procedure below:

The supervisor will take an X and Z reading from each till;

All cash must be counted and agreed to the till reading;

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The daily takings sheet must be completed and saved on the N:drive;

bag and sealed;

The daily banking sheet must be completed and saved on the N:drive;

Any discrepancy over £5 from the till or safe will be investigated and reported to the Finance Manager.

Variances will be notified to the Finance Department on the daily takings sheets.

The banking must be kept in a locked box within the safe and taken to the Finance Office at the start of the

following week;

The till draw and float must be kept in the safe when not in use;

A Safe check must be completed every time you put money in or take money out of the safe.

13. Credit/Debit card terminals

13.1. There are credit/debit card terminals in the Welcome Centre.

13.2. Care must be taken when processing transactions, always check that the correct amount has been

entered, always ask the customer to check the amount before entering their pin and always check that the

transaction has been accepted before finalising the transaction on the till.

13.3. The card receipts, the customers copy must be given to the customer and the organisations copy must be

placed in the till draw.

13.4 At the end of every day the card terminal must be cashed off by the following process:

An X and Z reading is taken from each terminal by the supervisor using the supervisor card;

An end of day banking must be completed daily on the terminal in order for the funds to be transferred to our

bank account;

The reports must be attached to the daily takings sheets.

The supervisor cards must be kept in a locked draw or safe when not in use.

14. Safes

14.1. In accordance with the Union’s insurance conditions and as a security measure keys must be kept in the

custody of a responsible employee and must be removed from the premises at the close of business. The

minimum number of people possible should have access to safe keys.

14.2. Access to safes must be kept to a minimum required for operational requirements and access to safes

must be restricted to authorised key holders only. Keys must not be handed to another member of staff to use.

14.3. Under no circumstances should safe keys be left in a desk draw or filing cabinet. Any spare safe keys

must be locked in a safe.

14.4. Should any safe key be lost, the matter must be reported immediately to the Chief Executive and the

Finance Manager, to ensure the insurance policy is not compromised.

14.5. Negligent handling of cash may invalidate the Unions insurance.

14.6. The maximum cash limit of a safe must be adhered to at all times.

14.7. A safe reconciliation should be completed every day.

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14.8. As an additional security check, the Finance Department will perform regular random checks on safes

and till floats.

14.9. In the event of any loss or discrepancy of funds a full investigation must be completed within 24 hours.

14.10. Best practice is to always have two people present when opening the safe.

14.11. A safe log form should be completed every time you open the safe.

14.12. The safe log comprises of:

Date

Time

Name

Reason for Opening

The safe log should be handed into the Finance Department at the end of every month.

In respect of transport of monies collected at offsite venues, a minimum of two members of staff should be

present to collect and transport the funds away at the end of the event. In addition the money should not be

taken home by any member of staff. It should be transported to the Union and stored securely in a safe.

15. Floats

15.1. Floats are a permanent amount of money issued to enable every day trading.

15.2. There are two types of floats as follows:

Safe Floats

Till Floats

Each till will have a float of £150.

When not in use the float must be kept in the safe.

Temporary tills used for events will have a float of £150 signed out from the Welcome Centre safe.

The Welcome Centre safe float is £1,400.

The Finance Office safe does not have a float but holds petty cash.

The floats must be checked on a daily basis.

16. Petty Cash

16.1. The Finance Office holds a petty cash tin in the safe with a float of no greater than £600.

16.2. Monies processed by petty cash must be on an expenses claim form and authorised by a budget holder.

16.3. All transactions must be logged on Sage 50 accounts in the petty cash account.

16.4. The petty cash tin must be reconciled on a monthly basis.

Budget Setting and Budgetary Control

17. Budget Setting

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17.1. Accurate and realistic budgeting is essential for good financial management and accurate decision

making for the Union.

17.2. The budget is an expression of the Union’s strategy in financial terms.

17.3. Budgets are a management tool and are used in planning, to enable informed decision making, to

communicate the Union’s vision, values and strategy, to prioritise resources and identify and manage risks.

17.4. A timetable is set for the commencement of the annual budget setting process, including a deadline for

when the initial drafts should be completed. This is with a view to approving the budget at the July Trustee

Board meeting.

17.5. The budget timeline is as follows:

End January beginning of February, training will be given to all departments on budget preparation;

End January beginning of February, the Finance Manager will send out blank templates to all budget holders,

with a deadline for completion;

Beginning of March the Finance Manager will collate all the departmental budgets into a consolidated Union

Budget;

End of March the budget challenge day;

April, the draft budget is presented to the Leadership team and any alterations made;

May, the draft budget is presented to the Finance Committee for review and approval;

May, Finance Committee present recommendations of the budget to the Board of Trustees for review;

July, the final budget presented to the Board of Trustees for approval.

Performance against the budget will be monitored on a monthly basis via the management accounts.

Budget holders will receive training in financial management and budgeting when necessary.

18. Budget Holders and Authorisation Limits

18.1. The Trustee board delegates the budget to the Chief Executive annually the Chief Executive has the right

to sign off any budget.

18.2. Solent Students’ Union Budget holders are as follows:

Budget Holder Budget

Income Generation Manager Income Generation & SOSUT

Communications Manager

Communications

President

Officers

Student Involvement Manager Student Involvement

Chief Executive

Union Support, Welcome Centre and Governance

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18.3. Authorisation Limits are as follows:

Position Authorisation Limit

Budget Holder Up to £1,500

Finance Manager Up to £5,000

Chief Executive Up to £10,000

President Up to £15,000

19. Budgetary Control

19.1. It is the responsibility of every budget holder to ensure that expenditure committed from their budgets

complies with the Union Financial Procedures. Budget holders must also ensure the handling of income

complies with the Union Financial Procedures.

19.2. It is the responsibility of every budget holder to ensure they monitor their budgets accurately in a timely

fashion.

19.3. The Chief Executive can sign off any budget.

19.4. The budget holder must authorise all expenditure against their budget. In their absence, the budget

holder may nominate another budget holder to authorise their budget on their behalf.

19.5. It is the responsibility of the budget holder to be aware of their authorisation limit.

20. Reporting Against Budget

20.1. The Finance Manager is responsible for the issue of timely, accurate management accounts on a monthly

basis.

20.2. The management accounts will detail all income and expenditure highlighting material variances against

budget. The budget holders are expected to provide explanations to the Finance Manager for key variances.

20.3. A review of the financial activity against budget is conducted on a monthly basis as part of the forecast

meetings.

20.4. The management accounts are used to inform the Management Team and Trustee Board of the financial

situation and how it’s being managed.

20.5. The Finance manager should process financial adjustments necessary to ensure that the monthly

management accounts include accrued financial information, to enable consistent month on month reporting.

Key adjustments typically include:

Accruals for any known items relating to the period, for which invoices have not been received yet;

Prepaid items, identified from relevant invoices;

Journal adjustments for salaries, accrued income, internal transfers, stock adjustments and depreciation.

Control of Expenditure

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21. Purchase Orders

21.1. Expenditure shall only be made against an approved budget, by a nominated budget holder in

accordance with the limits defined within the Budget Holders and Authorisation Limits 18.1 & 18.2.

21.2. It is the budget holder’s responsibility to check, budget availability, that expenditure is within their limit

of authority and that any tendering process required has been undertaken.

21.3. An official purchase order must be completed in advance of all goods and services being purchased

outside the Union, this includes goods and services purchased from the University. Nothing should be ordered

without a purchase order being raised and authorised by the budget holder except for the items listed below:

Insurance

Salaries

Rent & Rates

Purchase orders consist of two parts, the top copy is white and the bottom sheet is yellow, they are

carbonated so you only have to write on the top copy.

The following must be included on the purchase order:

The Suppliers Name – this is the company’s name;

The Suppliers Details – this is the company’s address, telephone number and email address;

Date of the order – this is the date that the purchase order was completed;

Budget Description and Budget Code – each budget holder is issued with budget descriptions and budget

codes for their departments;

Quantity – this is how many items you are purchasing;

Description – this is what you are purchasing, the more information the better, so if you are booking a

conference where and when the conference is and who is attending;

Item total – is the cost for one item;

Total – is the cost for all the items;

Subtotal – this is the total price before VAT;

VAT box – you need to enter the VAT percentage in the box;

VAT Total – is the amount of VAT on the order if applicable;

Total Box – is the sub total plus the VAT;

How you are paying box – you need to tick the appropriate box, most items are paid via and invoice;

Budget holders authorisation – you must get the correct budget holder to authorise the purchase order before

you place the order.

Once the purchase order has been completed and authorised by the relevant budget holder the top copy is

passed to the Finance Department and the bottom copy given to the budget holder for their records.

Goods and services ordered by the telephone or on the internet by the credit card still require a purchase

order that has been authorised before the purchase is made.

Goods and services must be promptly checked to ensure that the complete order has been received.

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It is the responsibility of the Finance Department to pay the supplier once the goods have been received, if the

goods do not arrive or have to be sent back it is the budget holder responsibility to inform the Finance

Department.

If goods have been invoiced but not received or returned as faulty, a request for a credit note should be made

with the supplier. Details of any request should be attached to any documentation and sent to the Finance

Department, who will hold the respective invoice until the credit note is received.

All invoices must be addressed to:

The Finance Department

Solent Students’ Union,

East Park Terrace,

Southampton,

Hampshire,

SO14 0YN

Any invoices sent to another department or person they should be immediately passed to the Finance

Department.

Invoices should be matched to the corresponding, authorised purchase order when they are received,

authorisation for payment

Where no matching purchase order exists, the budget holder is informed and purchase order must be raised.

Not completing a purchase order is deemed a breach of the Financial Procedures and may lead to disciplinary

action being taken.

If the invoice does not match the purchase order the budget holder will be informed and they must authorise

the additional expenditure or question the invoice with the company.

Invoices will not be processed by the Finance Department in the following circumstances:

Where documentation is incomplete;

Correct authorisation has not been applied;

The invoice is addressed to another organisation or addressed incorrectly.

21.17. Invoices are paid as per agreed credit terms and filed.

22. Cash Purchases and Staff Expenses

22.1. Cash purchases and staff expenses do not require a purchase order but do require the authorisation of

the budget holder, always get the authorisation of the budget holder before you purchases anything.

22.2. To claim back cash purchases you must complete and expenses claim form and have it signed by the

relevant budget holder.

22.3. Expenses claim form can be found on the N:Drive

22.4. You must have a valid itemised VAT receipt in order to claim back any cash purchases, a credit/debit card

receipt is not accepted.

22.5. Staff and Officers of the Union will on occasion have to travel on Union business and may have to spend

nights away from home. The following will apply to the payments of allowances in respect of travel, meals and

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subsistence, you must get the authorisation of the budget holder before you start you travels on what you can

claim:

Breakfast – if leaving home before 07:00 £5

Lunch – only on the second day away if not provided by the event

£10

Dinner – if arriving home after 20:00 £10

Dinner – if staying away overnight and a meal is not provided at the event

£15

This would be deemed as one meal per person.

22.6. Staff and Officers can claim their expenses on the production of an itemised VAT receipt and the

completion of an expenses claim form authorised by the budget holder.

22.7. Expenses claims form with the receipts attached must be passed to the Finance Office who will pay your

expenses into your account on the next available BAC’s run.

22.8. For overnight stays, the Union will normally book your accommodation in advance, it is the staff

member’s responsibility to check they have the accommodation details before travelling.

22.9. If travel is required by a staff or officer the cheapest mode of transport with the best use of work hours

must be used.

22.10. Staff and Officers should wherever possible, use public transport and utilise the cheapest available

tickets.

22.11. Where travel by car is the cheapest or most convenient method of transport then the following mileage

rate apply:

Union Vehicle 12p per mile

Own Car 40p per mile for the first 125 miles 25p a mile thereafter

Motorcycle 25p per mile

22.12. If you use your own vehicle you must annually produce proof that you hold business insurance, a copy

of your insurance document will be held on your personnel file.

22.13. If you use one of the Union’s vehicles the Union requires a copy of your driving licence which will be

held on your personnel file. To drive one of the Union’s vehicles you must be over 18 years of age and held

your full driving licence for over one year.

22.14. Staff and officers should follow the vehicle policy when using the Union’s vehicles, the policy can be

found on the N: Drive.

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22.15. Reimbursement for your own vehicle use will only be paid over and above of the mileage that the staff

or Officer would normally have completed traveling to and from work.

22.16. Consideration should also be given to hiring a car, as this may be cheaper for the Union than paying the

standard mileage rate. Whether hiring a vehicle is cheaper will depend upon the number of people travelling,

the distance being travelled and the duration of the journey.

22.17. Air travel will not normally be reimbursed due to its adverse environmental impact, and is actively

discouraged within the UK. If it can be demonstrated that this is the cheapest

form of transport for a trip and the best use on time and resources, then air travel will be considered, but only

on the express written authorisation of the Chief Executive prior to tickets being booked.

22.18. Budget holders may not authorise reimbursements to themselves, such requests for reimbursement

must be signed by the manager to whom they report, the Chief Executive or the Finance Manager.

22.19. Where staff are unable to pay for the expenses and reclaim later the Chief Executive or Finance

Manager can authorise for up to £100 signed out from the Petty Cash, providing staff agree liability of the

advance until receipts are provided.

23. Credit Card Purchases

23.1. The Union currently holds two credit cards issued by Barclaycard.

23.2. Credit card holders are responsible for the safe keeping of their credit cards, together with any

passwords or pin numbers.

23.3. Credit cards are to be used only in the following circumstances:

Urgent purposes, i.e. those requiring immediate action or attention;

Online purchases, and purchases that require payment in advance;

Where it is the only form of payment accepted at the point of purchases;

Travel and subsistence

Each credit card must only be used by the person named on the card or their authorised nominee, the Finance

Manager must be notified of the authorised nominee.

The credit card details must not be written down in any circumstances.

A purchase order must be completed, in line with the procedure under point 21.1 above. The order should be

accompanied by supporting documentation, for example, if ordering from a website a printout of the basket

showing the items and cost of the items being ordered.

The purchase order with attached documentation must be submitted to the Finance Office to be checked

before the payment can be made.

When making credit card purchases online the page denoting the acceptance of the order must be printed and

attached to the purchase order, as a receipt is not always issued. If a receipt is issued it must be passed to the

Finance Office.

When making credit card purchases online the card details must not be saved on the site, for accounts such as

Amazon the user must delete the card details immediately after the transaction as the site automatically saves

the details.

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The Finance Department will check the credit card statements monthly to ensure that all transactions are fully

supported by an audit trail. Any discrepancies, such as missing documentation will be followed up with the

card holder.

No cash withdrawals may be made on the credit card.

Misuse of the card may be considered as misconduct and necessary disciplinary action will be taken against

the card holder.

In the event of loss or theft of a card, the cardholder must report it to the Finance Manager or Chief Executive

immediately. The card provider must be contacted immediately and the card stopped.

24. Online Purchasing

24.1. Purchases made online must not be made on personal accounts such as Amazon and iTunes. An account

in the name of Solent Students’ Union must be set up by the Finance Department.

24.2. All purchases must be made under the company name and address.

24.3. Reimbursements cannot be made against downloaded items to a personal account such as iTunes.

25. Declarations of Interest

25.1. Any personal or family interest which may impinge or might reasonably be deemed by others to impinge

upon impartiality in any matter relating to purchasing must be declared to:

The Chief Executive or Finance Manager

25.2. Declarations of interest should be kept on file to ensure an up to date register of interest, the file should

be maintained by the Finance Department.

26. Capital Expenditure

26.1. Capital assets are items which are expected to have an economic benefit to the Union for a period in

excess of one year and which have a capital cost of £500 or more. All costs associated with bringing the asset

to its present location can be capitalised, including delivery charges, commissioning and set up costs, and the

initial training costs.

26.2. Computer software and licences are capital items if they meet the other capital item criteria.

26.3. Capital assets will be held on the Union’s balance sheet and depreciated over the useful economic life of

the asset.

26.4. Capital assets will normally be depreciated according to the following rates:

Type of Expenditure Number of Years

Building Improvements 5

Café Bar & Welcome Centre Equipment 5

Furniture and Office Equipment 2-5 (to be confirmed by the Finance Manager)

Vehicles 4

IT Equipment & Software 3

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26.5. All depreciation will be calculated on a straight line basis, the cost of the asset will be written off in equal

instalments over the period of depreciation.

26.6. The Finance Manager will decide whether an item should be treated as capital expenditure or not and if

so, the basis upon which it will be depreciated.

26.7. Items with a cost of less than £500, unless part of a capital project totalling more than £500 or more,

even if they are expected to bring an economic benefit of more than one year, will usually not be capitalised

but will be passed through the Union’s income and expenditure account.

26.8. It is often difficult to decide whether expenditure on improvements and repairs should be capitalised or

written off as an expense incurred.

26.9. The following points should be considered in determining whether to capitalise improvements and

repairs:

Will the expenditure significantly extend the fixed assets useful life beyond that conferred by normal repair

and maintenance?

Will the expenditure provide a substantial improvement in the quality of output or a reduction in the

previously assessed operated losses?

Will the expenditure increase the market value of the asset?

Advice should be sought from the Finance Manager for such expenditure on improvements and repairs.

All capital expenditure must be approved by the Trustee Board.

No commitment to any expenditure must be made until the Budget holder has received written confirmation

from the Trustee Board via an email from the Chief Executive.

A purchase order must be completed, in line with the procedure under point 21.1 above.

Any proposed disposal of capital assets must be fully authorised in writing by the Chief Executive prior to the

disposal of the assets, whether fully depreciated or not.

27. Asset Recording

27.1. It is the responsibility of the Finance Manager to maintain the fixed and moveable asset register and the

depreciation charges.

27.2. Budget holders are responsible for informing the Finance manager of any purchases or movements of

assets.

27.3. The Asset register will record the following information:

Description;

Location;

Date of Purchase;

Cost;

Useful economic life for depreciation purposes;

Asset number

Serial number/licence number (if applicable)

The assets on the Assets Register will be subject to physical verification by the auditors annually.

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The Finance Department will conduct an annual review of equipment against the Asset Register.

28. Stock

28.1. All stock will be the responsibility of the Finance manager who will ensure that the stock is accounted for,

stored safely and rotated appropriately. The Finance manager will also ensure that stock levels are appropriate

for the time of year.

28.2. Stocks at all outlets must be entered onto the EPOS system as soon after the delivery as possible.

28.3. Stock should be rotated regularly and all orders made consistent with the expected demand to ensure

write offs are kept to a minimum. If it does become necessary for an item to be written off the Finance

manager must authorise the write off, investigate the reason for it and calculate the value of stock written off.

28.4. All stock will be subject to a termly stock-take, which will be performed by the venue supervisor and sent

to the Finance Manager.

29. Transfers between Departments

29.1. Goods or services are sometimes transferred between departments. It is essential that these goods and

services are accounted for and charged to the appropriate budget, these must be authorised by the relevant

budget holder at the time of the transfer and recorded by the Budget holder or commercial supervisor.

29.2. All transfers must be passed to the Finance Manager no later than the 5th day of the month, so that the

transfers can be processed in the accounts.

29.3. The Finance manager requires the following information:

Budget code and description the items are coming from;

Budget code and description to be charged for the items;

What the items were;

Number of items;

Budget holders authorisation;

Cost Reason for the transfer.

A template for transfers can be supplied by the Finance Department.

The Finance Manager will produce and post a journal for all transfers monthly as part of the management

accounts process.

30. Vouchers

30.1. Vouchers must be requested from the Finance Manager at least one week before they are required.

30.2. The relevant Budget holder must authorise the request for the vouchers.

30.3. The Finance Manager will arrange for the vouchers to be printed.

30.4. All vouchers must be numbered and have a valid to/from date printed on them and the terms and

conditions must also be printed on them.

30.5. If a voucher can only be used for a certain product this must be clearly printed on the voucher.

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30.6. The Finance manager is responsible for logging the vouchers.

30.7. The voucher log must contain the following information:

Voucher Number;

Reason for the voucher request;

Budget code and description;

Name of the Budget holder that authorised the vouchers;

Expiry date of the vouchers;

Date information passed to Finance Department.

A sample of the voucher must be displayed in the Welcome Centre so staff aware what the voucher looks like.

All vouchers must be dated for use in the current financial year.

The voucher must be redeemed in one transaction, no change can be given.

Vouchers must be rung through the till using the voucher button.

Vouchers must be treated as if they were cash.

Loss or misuse of vouchers may result in disciplinary action.

All Welcome Centre staff must be made aware of the terms and conditions and follow them at all times.

The Finance Department will reconcile the used vouchers against the supplied list and journal the correct

funds from the allocated budget.

All staff must be fully trained in how to process vouchers through the till.

31. Voucher Terms & Conditions

31.1. Vouchers cannot be replaced if lost, stolen or damaged.

31.2. Vouchers cannot be refunded or exchanged for cash or other denomination of vouchers.

31.3. If the intended purchase is for a higher amount than the face value of the voucher the difference can be

made up in cash.

31.4. If the purchase is for a lower amount than the face value of the voucher no change can be given.

31.5. The date to which each voucher is valid must be printed on the voucher. The voucher cannot be used

after this date.

31.6. The voucher cannot be used in conjunction with any other special offers, discount cards or coupons.

31.7. Only one voucher can be used per transaction.

31.8. Solent Students’ Union has the right to discontinue a voucher at any time or to modify voucher terms

and conditions without notice.

31.9. Vouchers will not be accepted if damaged or defaced.

31.10. Any refunds for goods purchased with vouchers will be refunded in vouchers.

31.11. Vouchers are considered cash in terms of security.

31.12. All queries regarding the redemption of a voucher should be directed to the Finance Manager.

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Control of Income

32. Introduction

32.1. The Union receives income through a variety of sources. This section outlines the key processes in

relation to income received through sales invoicing and via the website, as well as the process for debt

recovery.

33. Invoicing

33.1. Only the Finance Department can raise invoices and all invoices must be raised using Sage 50 accounts

package.

33.2. A booking or invoice request form must be completed by the relevant Budget holder and signed by the

customer or a purchase order supplied by the customer, and passed to the Finance Department for the invoice

to be raised.

33.3. For all new customer accounts, you must provide the Finance Department with full details of the

customer along with telephone number and email address.

33.4. If there is any supporting information that needs to be sent to the customer with the invoice, please

advise the Finance Department so they can ensure it can be matched to the invoice before sending it out to

the customer.

33.5. The Finance Department will be responsible for determining whether or not a sale attracts VAT and will

clearly show this on the invoice.

33.6. Where possible, payments should be collected in advance of providing the service.

33.7. Customers that have previously abused credit terms, will be asked to pay in advance for goods and

services.

34. Credit Notes

34.1. Only the Finance Department can raise credit notes and all credit notes must be raised using Sage 50

accounts package.

34.2. Requests for the issue of a credit note must be authorised by the person who requested the original

invoice. Authority should then be sent to the Finance Department by email.

35. Credit Control

35.1. Solent Students’ Union normally allows a 30 day settlement period for payment.

35.2. The Finance Manager will keep a list of bad debtors and any outstanding debt must be resolved before

further bookings can be taken.

35.3. It is the responsibility of the Finance Department to follow up unpaid invoices. An aged debtors report

should be run on a monthly basis for identifying and prioritising debtors for chasing.

35.4. A statement of account will be sent out to customers on a monthly basis.

35.5. A standard letter will be issued to debtors when an invoice becomes overdue.

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35.6. Invoices 60 days overdue will be issued a final demand letter.

35.7. If the invoice is not paid within three months the Finance Manager will consider legal action or bailiffs.

35.8. Where action taken has not resulted in a debt being resolved the amount may be written off as a bad

debt. Any amount up to £500 can be approved by the Chief Executive. The writing off of bad debts over £500

must be approved by the Finance Committee.

36. Contracts

36.1. The Union issues contracts for a number of services, including Fresher’s Fayre and advertising

opportunities. It is essential that these contracts, which are likely to be legally binding, are drawn up with care.

36.2. The following process applies in respect of contracts issued by the Union:

36.3. The standard contract will be authorised by the Chief Executive and a copy will be held by the Income

Generation Manager and the Finance Manager.

36.4. All contracts must include the following information:

Name and address of the customer;

Telephone number and email address of the contact person;

The service being provided;

Details of the service provision;

Terms and conditions of the service;

The date the service will be provided;

The cost of the service and VAT at the applicable rate;

The contract must be dated;

Payment terms;

Any other conditions or information required;

Signature on behalf of the Union and the printed name of the signatory;

Signature on behalf of the customer and the printed name of the signatory;

A declaration that the customer is aware of the terms and conditions and agree to abide by the terms and

conditions on full.

37. Website and Ticket Income

37.1. The Union sells tickets for events on its website using the ticket sales platform Fatsoma.

37.2. The Union has three accounts with Fatsoma:

Fatsoma account one is solely used for SOSUT event ticket sales;

Fatsoma account two is used for Union only event ticket sales;

Fatsoma account two can also be used for ticket rep sales and co-promoting events run by Event Partners;

Fatsoma account three can only be used for leaver’s tickets.

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37.3. The sales income from all of the above accounts can only be transferred into the Union’s bank account

after the event has happened and the request has to be made manually via the webpage.

38. Ticket Purchase Policy

38.1. This ticket purchase policy is designed to ensure the customers satisfaction and understanding of the

purchase process on Solentsu.co.uk, Fatsoma and through the Welcome Centre.

38.2. The Union sells tickets for a variety of reasons including Union run events, partnership events, as well as

on behalf of various other externally accredited agents.

38.3. The Union sells tickets for its own events as well as on behalf of promoters, producers, teams,

performers and venues. We refer to these parties who organise or provide the event and or from whom we

obtain tickets to sell to customers as our “Event Partners”.

38.4. The ticket remains the property of the Event Partner and is a personal revocable licence, which may be

withdrawn, and admission refused at any time upon refunding upon refunding the printed purchase price.

38.5. The ticket is issued subject to the terms and conditions of the Event Partner and or the event. Breach of

any of these terms and conditions or any unacceptable behaviour likely to cause damage, nuisance or injury

shall entitle the Event Partner to eject customers from the venue.

38.6. Tickets are sold subject to the Event Partners right to alter or vary the programme due to events or

circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets.

38.7. Event Partners and Union events chosen venues reserve the right to refuse admission should patrons

breach terms and conditions of the event. The venue may on occasions have to conduct security searches to

ensure the safety of the patrons.

38.8. Every effort to admit latecomers will be made at a suitable period in the event, but admission cannot

always be guaranteed.

38.9. Unauthorised use of photographic and recording equipment may be prohibited in specific venues,

customers must abide by the venues rules and regulations. Recordings or films may be destroyed. Laser pens,

mobile phones, dogs (except guide dogs) and patron’s own food and drink may also be prohibited, please

check the venue.

38.10. Ticket holders consent to filming, photography and sound recordings as members of the audience.

38.11. The Union, the venue and the Event Partners accept no responsibility for any personal property.

38.12. Tickets purchased on solentsu.co.uk and Fatsoma may be subject to a per-transaction non-refundable

service charge or booking fee, which is outlined on the website.

38.13. When purchasing tickets on solentsu.co.uk and Fatsoma, customers may be limited to a specific number

of tickets for each event. This policy is in effect to discourage unfair ticket buying practices. We reserve the

right to cancel tickets purchased in excess of this number without prior notice.

38.14. Unlawful resale or attempted unlawful resale of a ticket is grounds for seizure or cancellation of that

ticket without refund or other compensation.

38.15. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written

permission is given by the Chief Executive.

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38.16. The Union reserves the right to cancel bookings, which it reasonably suspects to have been made

fraudulently.

38.17. The Union does not deliver tickets.

38.18. Physical tickets are to be collected from the Union when available, alternative e-Tickets may be

available.

38.19. It is the customer’s responsibility to check tickets, mistakes cannot always be rectified.

39. Ticket Refund Policy

39.1. Under the United Kingdom’s distance selling regulations customers have the right to cancel their order.

To do so customers must inform Solent Students’ Union in writing within 7 days from the day after receipt of

the order by email.

39.2. The Union will only refund tickets if the event is cancelled. To claim a refund; please apply in writing to

the Solent Students’ Union, East Park Terrace, Southampton, Hampshire, SO14 0YN. Customers must enclose

undamaged/used tickets and comply with any other reasonable instructions of the Union. The request and

tickets must be received within 28 days from the date of the cancelled activity. This does not affect the

customer’s statutory rights. We regret that, unless paragraph 39.1 above applies, tickets cannot be exchanged

or refunded after purchase.

39.3. The Union will not refund tickets after they have been purchased if the customer chooses not to attend.

The Union will endeavour to sell on any unwanted tickets on the customer’s behalf once all original tickets

have been sold.

39.4. Exchanges and refunds on tickets that have been lost, damaged or destroyed after they have been

purchased are prohibited. When the customer has received the tickets they must be kept in a safe place.

Please note that direct sunlight or heat can sometimes damage tickets.

39.5. We will not be responsible for any tickets that are lost or stolen.

39.6. Refund requests not associated with a reason stated above will be considered but are not obliged to be

granted.

39.7. Some trips and events may be subject to a non-refundable deposit, details of which will be published on

the Union website.

39.8. It is the customer’s responsibility to ascertain whether an event, trip or activity has been cancelled and

the date and time of any rearranged activity.

39.9. If an activity is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of

the cancellation once we have received the relevant authorisation from the Event Partner. We do not

guarantee that ticket holders will be informed of such cancellation before the date of the activity.

40. Refund Policy Welcome Centre

40.1. Solent Students’ Union operates a retail outlet within the Welcome Centre and an online membership

payment facility. This document outlines the refund policy to be adopted by these outlets.

40.2. Occasionally customers of these services may request a refund on items purchased, Solent Students’

Union must have a clearly defined structure for dealing with these requests.

40.3. This policy is in addition to the customer’s statutory rights.

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40.4. For purchases made through the Welcome Centre where customers wish to return goods the item must

be returned to the Welcome Centre with the original receipt within 14 working days of purchase. Products

must be unworn, in its original undamaged packaging with the labels still attached, with all the accessories,

parts and instructions.

40.5. If we find that a product has not been returned to is in a fully resalable condition, or the packaging is

damaged, we reserve the right to refuse a refund on the item. This does not affect the customer’s statutory

rights.

40.6. On receipt of satisfactory goods the Welcome Centre will provide a refund of the amount paid or an

exchange if required. The refund will be processed back to the original method of payment.

40.7. If a customer pays for a membership subscription to a Union Society through the Welcome Centre, they

have in accordance with UK law, a 7 day cooling off period during which they have the right to cancel the

subscription and receive a refund.

40.8. The 7 day cooling off period begins on the time and date of purchase.

40.9. Customers do not need to give a reason to cancel a subscription.

40.10. If a customer does decide to cancel within the 7 days, the Union will refund their payment with 30 days

of the cancellation. The refund will be processed back to the original method of payment.

40.11. Exceptions: for reasons of hygiene safety and copyright, we cannot refund or exchange the following

products unless they are faulty.

Personal grooming products and cosmetics;

Opened recording media including blank DVD/CD disks, USB sticks/drives, SD cards, memory sticks and

headphones;

Please note perishable goods such as food cannot be returned unless they are faulty.

For purchases made on the online membership facility they are covered by the United Kingdom’s distance

selling regulations, customers have the right to cancel their order. To do so customers must inform the

Welcome Centre in writing 7 days from the day after receipt of the order by email.

Customers should quote the order number on all correspondence.

All correspondence should be sent to The Welcome Centre, Solent Students’ Union, East Park Terrace,

Southampton, Hampshire, SO14 0YN.

On receipt of the request received within the time limit the Welcome centre will issue the customer a full

refund of the amount paid. The refund will be processed back to the original method of payment.

Contracts Tendering and Outsourcing

41. Contracts

41.1. This section refers to the specific activity of obtaining goods or services through contracts, tendering &

outsourcing (CTO).

41.2. Purchasing activities which fall within the scope of CTO are those which require a commitment to

purchase services for a period of one year or more, or a commitment to lease equipment for one year or more.

41.3. The aim of the procedure regarding CTO policy is for the Union to obtain the best value for money form

external suppliers. Best value may be defined as a combination of the following:

The contribution to the Strategic priorities of the Union, and achieves the best outcome for the students.

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Lowest viable price, which is consistent with the stated contract requirement if the contract is an overhead

cost to the Union.

Highest viable return, which is consistent with the stated contract requirement of the contract is income to the

Union.

Most economic quantity and whole life cost (i.e. running and disposal costs in addition to capital cost) if

procurement is a capital asset purchase or lease.

Least commercial or regulatory compliance risk to the Union.

Highest level of compliance with the Union’s wider policy such as those of Fair Trade, Sustainability, Equal

Opportunities, Diversity and other ethical and environmental considerations.

The Union will strive to achieve continuing improvement in obtaining best value from its CTO activities, based

on sharing best practice and benchmarking with other Unions and the University.

The Union’s Finance committee will review at least annually the list of contracts and leasing falling within the

CTO procedure to confirm those that fall within its scope and assess best value.

The Finance Manager and Chief Executive (who will be the authorising person where referred to below) the

relevant Budget holder will be responsible for all new or existing contracts which fall under the CTO

Procedures.

The Finance Department shall maintain a schedule of all contracts which fall under the CTO procedure,

detailing the supplier, the nature of the goods or services provided, the annual cost, termination provision, last

contract tendering date and next contract tendering date.

All contracts must be tendered at least once every four years, or more frequently as determined by the Chief

Executive.

The Budget holder responsible for the purchase shall prepare a tender document detailing:

Background information on the Union including its vision and values, service provided and its ethos with

regard to its relationship with its suppliers.

A detailed specification for the goods or service to be purchased which is prepared in conjunction with the

responsible Budget holder or staff.

The required format for the tenders to be submitted including any financial cost information required to

ensure all bidders submit on an equal basis.

An outline of the tendering process including the respective responsibilities of the respective bidders and the

Union, the timescale for the process, criteria for evaluation based on the 41.3 above, details of any

presentation which will be required, and to whom the tenders should be addressed.

The tender document will be agreed by the Chief Executive prior to the commencement of the process.

The Unions terms and conditions in working with other companies (where applicable).

42. Tendering

42.1. The tendering process will be as follows:

42.2. An authorising group made up of the following must be decided before the tender process begins:

Relevant budget holder;

One External Trustee;

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One Sabbatical Officer Trustee;

One student Trustee;

Chief Executive or Finance Manager.

A list of nominated suppliers to receive an Invitation to Tender (ITT) will be prepared by the Budget holder

based upon the initial assessment of regional and local presence, technical competence, reputation and

financial standing. This may be done in cooperation with the Chief Executive, with other Unions who have

purchased similar services, the university and relevant trade and professional bodies, and local business links.

A minimum of three suitably qualified nominated suppliers should be selected and designated as prospective

bidders. The Budget holder should also make every reasonable effort to ensure that they don’t ask prospective

bidders to tender, who they know will not be successful in winning the tender process.

Sufficient time should be allowed within the outline of the tender process for researching the selection of

prospective bidders, for completion of the tender document, and for prospective bidders to submit robust and

detailed tenders.

Prospective bidders should be issued with an addressed envelope marked clearly with the closing date and

time for the tender return but not marked in any way that identifies the prospective bidder.

The returned envelope should be opened in the presence of the Finance Manager and the Chief Executive, and

bids marked with the date and time received. An official record of all bids received should be completed and

signed by the Chief Executive and Finance Manager.

Evaluation should be carried out by the relevant budget holder and the authorising group against the best

value criteria set out in the tender document and compliance with the issued specification. The group have the

authority to make the final decision for recommendation of a prospective bidder. The evaluation should be

summarised in a brief tender analysis report by the relevant budget holder, which should include a

recommendation for either short listing or appointment of a prospective bidder, subject to final contract

negotiations, with the justification for this decision. Copies of the tender analysis report should be provided to

the authorising group. The tender analysis report will, if necessary, be passed to the Finance Committee for

approval. All tenders where the recommended bidder is not the lowest cost bidder must be referred to the

Finance Committee for approval.

If a presentation is required from short listed prospective bidders, the evaluation panel should consist of the

authorising group. If the presentation given has had a material influence on the selection of the recommended

bidder, the tender analysis report should include and explanation of how the presentation has influenced the

decision.

Once the decision has been made to appoint either based on the evaluation of submissions or a presentation

or both, the relevant budget holder will conclude contract negotiations to final signature, referring to the

authorising group if any material changes occur during the finalisation process.

The final contract must be reviewed by the authorising group and approved by them prior to signature on

behalf of the Union.

Unsuccessful bidders should be notified in writing within 14 working days of contract finalisation. They may be

given reasons for their unsuccessful status at the discretion of the authorising group, but should not be given

information regarding other bids.

The original copy of fully signed contract documentation must be passed to the Finance Manager for retention.

A copy should be kept by the relevant Budget holder for future reference.

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43. Outsourcing

43.1. Outsourcing involves entering into an agreement with another party to perform, on a continuing basis, a

business activity which currently is, or could be, undertaken by ourselves.

43.2. Many commercial benefits have been ascribed to outsourcing, the most common amongst these being:

Reducing the organisations costs;

Greater focus on core business by outsourcing non- Access to skills and resources.

43.3. Outsourcing providers include:

Hardware and software support and maintenance;

Temporary staff.

Outsourced services should ideally be the subject of documented agreements that include service level

agreements, review process, period of service, details of service, limitations on outsourcer activities, risk

management requirements, termination and insurance and dispute process.

The risk associated with outsourcing must be managed through the imposition of suitable controls, comprising

a combination of legal, physical, logical, procedural and managerial controls.

The following criteria for choosing an outsourcer is as follows:

Company reputation and history;

Quality of services provided to other customers;

Size of the organisation;

Financial stability of the organisation;

Value for money.

43.7. The providers of outsourced services will be reviewed annually, such a review will include an assessment

of the performance of the provider against the following criteria:

Timeliness of service delivery;

Demonstrated level of expertise and quality of work;

Pricing and market competitiveness;

Possible conflicts of interest;

Changes in business focus;

Overall delivery compared to expectations.

A formal contact between the Union and the outsourcer shall exist to protect both parties. The contract shall

clearly define the types of information exchanged and the purpose for so doing.

If the information being exchanged is sensitive, a binding confidentiality agreement shall be in place between

the Union and the outsourcer, whether as part of the outsource contract itself or a separate non-disclosure

agreement.

Information shall be classified and controlled in accordance with Union policy.

The contract shall clearly define each party’s responsibilities towards the other by defining the parties to the

contract, effective date, functions or service being provided, liabilities and limitations. Depending on the result

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of the risk assessment, various additional controls should be embedded or referenced with in the contract

such as:

Legal regulatory and other third party obligations such as data protection laws & money laundering;

Information security obligations;

Business continuity arrangements including crisis and incident management, backups and IT disaster recovery.

43.12. The outsourcing of temporary staff shall be subject to the Union’s recruitment process.

Insurance

44. Insurance Cover

44.1. The Finance Manager will arrange all insurance cover necessary for the safe and secure running of the

organisation and negotiate all claims in consultation with other staff and officers as necessary.

44.2. Staff and Sabbatical officers shall give prompt notification to the Finance Manager of all new risks or

properties that require additional insurance and any alterations affecting existing insurance.

44.3. Staff and Sabbatical officers shall notify the Finance Manager immediately of any loss, liability or damage,

or any event likely to lead to an insurance claim.

44.4. The Finance Manager shall annually, or at such other period as he/she may consider necessary, review

the insurance in consultation with appropriate managers and Trustees as appropriate.

44.5. Any bookings made with third parties foe use of the Union’s facilities must include a disclaimer to the

effect that the Union does not insure the third party’s equipment or other assets, and that the third party

must have adequate employer and public liability insurance to cover its own responsibilities.

44.6. All Union activities must be formally risk assessed prior to being undertaken and be specifically approved

by the relevant departmental manager.

Staffing & Payroll

45. Staffing

45.1. Staff are employed on one of the following bases:

Indefinite staff have no time limit on contract and are paid monthly. Some indefinite staff work term time only,

some indefinite staff have annualised hours, and some work part time.

Fixed term contract.

Zero hours are student staff that are employed as when they are required and are paid monthly. Student staff

must be current students at Southampton Solent University.

45.2. Salaries and wages are the largest, single cost, to the Union each year. It is therefore essential that staff

costs be carefully controlled. As such, strict procedures are in place for starters, leavers and changes of

personal details, as shown below:

Staff members cannot be added to the payroll without prior approval of the Chief Executive or Finance

Manager.

All staff must complete a New Starter Pack, for Student staff the pack must be completed before they can

work their first shift. The pack must be completed in full and signed by new starter and their line manager.

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The Finance department must see and photocopy the following documents to be submitted with the new

starter pack:

Passport;

Proof of address;

Bank details.

All staff are paid monthly on the 28th of each month.

The deadline for payroll is the 20th of the each month.

Payroll is processed in house using Sage 50 Payroll and paid to staff via BAC’s.

Resignation letters from an employee must be passed to the Finance and Payroll administrator within 3

working days, so payroll can be updated.

If an employee member wishes to change any of their personal details such as bank accounts, the relevant

section of the new starter form must be completed and the employee must sign the form to confirm the

changes.

Loans or salary advances to employees are not permitted, although the Union does offer a transport loan

scheme for annual passes.

An Application for a transport loan must be completed by the employee. Employees are only entitled to the

transport loan scheme after successful completion of the probation period.

The transport loan cannot be greater than one month’s salary.

The transport loan can only be authorised by the Chief Executive.

If an employee leaves the organisation before the loan has been repaid in full, the remainder of the balance

will be deducted from their final salary.

46. Payroll

46.1. Solent Students’ Union Team members are responsible for submitting their completed and signed

timesheets to their line manager for authorisation at the end of each week.

46.2. Line managers are responsible for checking that all the details are correct and authorising the timesheet.

46.3. Line managers are responsible for passing the timesheets to the Finance Department by 12pm on

Monday each week and by 10am on the 20th of each month.

46.4. On a weekly basis the Finance Department will check the timesheets and enter them onto the monthly

payroll spreadsheet.

46.5. Any timesheets with errors will be passed back to the relevant line manager for correction.

46.6. Before processing the monthly payroll the Finance Department will check with the Chief Executive to see

if there are any changes to make to the monthly payroll.

46.7. Once all the timesheets have been entered for the month and any changes to the permanent staff

salaries have been made the Finance Department will print the payroll spreadsheet and pass it to the Finance

Manager to check and authorise.

46.8. Payroll must be processed by two members of the following staff:

Finance and Payroll Assistant

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Finance Manager

Chief Executive

46.9. One to enter the information into Sage 50 payroll and Barclays.net and one to check and authorise the

payroll and payment.

Statutory Returns

47. Statutory Returns

47.1. The following statutory returns must be completed by Solent Students’ Union Finance Department

during the course of the year:

PAYE

VAT (quarterly)

PRS

Various National Statistics forms

47.2. All forms should be completed before the related deadline and copies taken for future reference.

48. VAT

48.1. The Finance Department should implement mechanisms, including reference to external advice where

relevant, to ensure that it is fully compliant with all VAT regulations.

48.2. VAT is charged on business supplies. Exceptions include grants (outside the scope of VAT), supplies of

Union representation, welfare and support (of individuals and any separate Society) which are not for business

purposes as they are provided for free and any zero rated items, such as basic foodstuffs. VAT is not charged in

relation to exempt supplies but cannot be recovered on related purchases.

48.3. VAT costs directly and solely related to taxable supplies are fully recoverable, supplies will be taxable at

the standard rate of 20%, unless the specifically fall within the 5% rate, zero rated or exempt categories.

48.4. VAT costs directly and solely related to exempt supplies may be fully recoverable. VAT cost directly and

solely related to non-business supplies are generally not recoverable.

48.5. Partial exemption calculations are applied to activities which include a mixture of taxable and exempt

supplies.

48.6. The De minimis rule, where your exempt input tax is insignificant you can treat it as if it were taxable

input tax and recover it in full if its total value is less than a prescribed amount. An amount that is insignificant

is known as ‘de minimis’ and is set out in law for partial exemption purposes. You can be treated as fully

taxable in any tax period or longer period if the total value of your exempt input tax is not more than:

£625 per month on average; and

Half of your total input tax in the relevant period.

The total value of exempt input tax is that which is directly attributable to exempt supplies plus the proportion

of any residual input tax that is attributable to exempt supplies.

Normally you cannot claim any of your exempt input tax, however, if your exempt input tax is below the de

minimis limit, you can instead recover it.

Every time you prepare the figures for your VAT return you must check if your exempt input tax exceeds the de

minimis limit

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Transactions are VAT coded at the point of entry and checked by the Finance Manager when processing the

VAT return.

The VAT return is submitted online via the HMRC website.

49. PCI Compliance

49.1. PCI Compliance (payment card industry data storage integrity)

49.2. To ensure PCI compliance with regards to our credit card machines and information we may hold the

following must be followed:

Ensure only the last 4 digits are stored on all copies of the credit card receipt;

Sensitive authentication data after authorisation should never be kept; We do not keep any sensitive

authentication data on our computers or networks;

Three digit verification codes are not stored;

The personal identification number (PIN) or the encrypted PIN block is not stored after authorisation;

The Primary account number (PAN) is marked so that only the last four digits are displayed;

Unprotected PANs are not sent via end-user messaging technologies;

We do not keep any credit card information therefore access cannot be gained;

All credit card machines are physically locked away with the tills when not in use;

Devices should be surface checked regularly to check for tampering and to check that the device has not been

swapped for a fraudulent device.

Any suspicious behaviour or suspicion of tampering should be immediately reported to the Finance Manager.

Financial Reporting & Storage

50. Financial Reporting

50.1. The Finance Manager shall ensure that regular reports are made to the Board with regard to the financial

performance of the Union.

50.2. The Finance Manager shall ensure that the annual audited financial statements in accordance with the

Unions accounting policies and generally accepted accounting principles are submitted to the Board in

accordance with time scales agreed by the Board and external auditors.

50.3. The Board shall receive a full report of the outcome of the annual audit including the management letter.

50.4. The financial year will be divided into 12 calendar months. At the end of each month the Finance

Manager will produce management accounts within a designated timeframe.

50.5. Management accounts will detail all income and expenditure up to the end of the period, for the month

and year to date. They will also show any variance against budgeted period end figures and the full year

budget for each individual budget line.

50.6. Bank reconciliations will be completed at least monthly.

51. Storage

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51.1. The Union is obliged by law to store all financial source documentation for a period of 6 years. The

Finance Manager will be responsible for ensuring that all relevant documentation is stored appropriately.

51.2. Sage 50 accounts has a scheduled back up daily which runs at 18.30 and is saved to the C: drive of the

Finance Managers PC.

51.3. A weekly backup of Sage 50 accounts and Sage 50 payroll will be saved to Finance Folder on the N: Drive.

The finance folder has restricted access to only the Finance Team and the Chief Executive and the N: Drive is a

University external server and is covered by the University’s disaster recovery policy.

51.4. Monthly the Finance Department will test the backups by restoring the data from the backup.

51.5. A year end back up of Sage 50 accounts and Sage 50 payroll will be saved to a USB thumb drive and kept

in the Finance safe.

Societies, RAG & Volunteering

52. Societies

52.1. Any member of Solent Students’ Union can join a society by paying the membership fee (if applicable).

52.2. The society’s financial year is the same as the Unions, 1st August to 31st July.

53. Society Membership Fees

53.1. Societies are able to charge a membership fee or run a free society.

53.2. The membership fee must be decided by the committee when filling in the society renewal pack or when

the society is founded, but will be at least £1.

53.3. The membership fee is paid annually by all members of the society including the committee.

53.4. The move from paid to free membership cannot be made mid-year. 53.5. The move from free to paid

membership cannot be made mid-year.

53.6. The amount of the membership charged cannot be changed during the year.

53.7. A society may charge different levels of memberships for social members and participating members, this

must be clearly stated on all the membership forms.

53.8. All membership money must be paid into the Unions Society account.

54. Society Membership Refunds

54.1. In accordance with UK law, those who have purchased a membership to a society have a seven day

cooling off period during which they have the right to cancel the membership and receive a full refund. This

should be requested through the Student Involvement Department.

54.2. Within the seven days, no reason is needs to be given to cancel the membership.

54.3. To receive a refund, a valid receipt must be presented. If there is no receipt, a refund cannot be given.

54.4. An additional 14-day taster period is offered, the Union may refund up to 75 % of the membership costs

within this period. For the sake of clarity the taster period begins 8 days after the time and date of purchase

and ceases 21 days after the time and date of purchase. Thereafter no refund will be given.

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54.5. If a member chooses to cancel the membership after 21 days of the original payment (including the

seven day cooling off period and an additional fourteen days to allow for taster sessions and trials), then the

Union will not refund the payment as it is considered that the individual will have benefited from being an

active member by having access to member information, obtaining any associated discounts, and participated

in activity.

55. Society Finances

55.1. Societies are not permitted to hold funds in external bank accounts.

55.2. All funds must be held by the Union on behalf of the societies.

55.3. Each fee paying society will be issued a four digit society number.

55.4. Free societies are not issued an account as they do not collect any funds but may request an account

from the Student Involvement department.

55.5. Societies must complete a budget each year a template is supplied by the Student Involvement

department

55.6. It is the responsibility of the treasurer to ensure that all income received is passed to the Unions

Welcome Centre using the correct society number.

55.7. We recommend that Society treasures/committee members do not collect in cash from individual

members, but that individuals pay in monies at the Welcome Centre so that they are given a receipt.

55.8. If these financial procedures are not followed the union cannot intervene and any money collected will

not be covered by our insurance policy.

55.9. Societies are not insured to carry or store cash.

55.10. All monetary dealings should be initially discussed with the Activities Coordinator.

55.11. Expenditure must be spent on goods or services that benefit the society’s membership.

55.12. It is the responsibility of the treasurer to ensure all expenditure is within the society’s available funds.

55.13. A student group payment request form must be completed and authorised by the treasurer and passed

to the Activities Coordinator along with the relevant receipts.

55.14. The Activities Coordinator is responsible for logging and checking all requests and passing them to the

Finance Department for payment.

55.15. The Finance Department will process all requests received on Thursdays via BACs.

55.16. Society’s accounts will not be allowed to go overdrawn.

55.17. Treasurers should be sufficiently aware of their overall income and expenditure that their account will

not be overdrawn.

55.18. The Finance Department will not process any payments if sufficient funds are not in the account.

56. Sonar Film Safe and Door Takings

56.1. Sonar film run a cinema on the University premises.

56.2. The Union has provided Sonar Film with a safe which has a safe limit of £3,000. This safe may be used by

other Societies with permission from the Student Involvement department.

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56.3. The Union has issued Sonar film with a safe limit for their door takings and floats of £1,500.

56.4. There is an additional £1,500 safe limit that can be utilised by other societies if needed with permission

from the Student Involvement Department.

56.5. All cash must be stored in the safe.

56.6. In accordance with the Union’s insurance conditions and as a security measure keys must be kept in the

custody of a committee member, the key must be removed from the premises at the close of business. The

minimum number of people possible should have access to safe keys.

56.7. Access to the safe must be kept to authorised key holders only. Keys must not be handed to another

society member.

56.8. Under no circumstances should the safe keys be left lying around, left in desk draws or filing cabinets.

56.9. If the safe key is lost it must be reported to the Student Involvement department immediately to insure

the insurance policy is not compromised.

56.10. The maximum safe limit must be adhered to at all times.

56.11. Negligent handling of cash may invalidate the Unions insurance.

56.12. A safe reconciliation should be made and recorded weekly. In the event of any loss or discrepancy of

funds a full investigation must be completed within 24 hours. This must be reported immediately to the

Student Involvement department.

56.13. Best practice is to always have two people present when opening the safe.

56.14. A safe log form should be completed every time you open the safe.

56.15. The safe log form comprises of:

Date

Time

Name

Reason for opening

Cash may be taken on the door as long as a receipt is given to every customer this may be their ticket.

The weekends door takings must be banked to the Welcome Centre on the following working day

The door takings must be banked at the Welcome Centre at least twice a week.

The takings must be transported to the welcome centre in a locked box and concealed in a bag, always take

the most direct route, do not stop to talk to anyone, ensure no one is watching you leaving the room where

the safe is.

Sonar film must charge a different entrance amount for members and non-members.

Sonar film’s treasurer is responsible for keeping accurate records of door takings and these must be given to

the Finance Manager termly.

57. Additional Funding

57.1. Solent Students’ Union sets aside an amount of money each year to help support societies develop.

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57.2. Additional funding is not available to free societies.

57.3. A society can apply for funding if the meet the following criteria:

They have 5 paid members in their society;

They have paid in to their society account at least £10 in membership money.

They have an elected committee comprising of at least, President, Treasurer, and Secretary;

They have attended society committee training

57.4. Additional funding can be used for help with such costs as:

Equipment;

Guest speakers;

Transport to events;

Relevant affiliation fees;

Additional insurance

Printing costs

This list however isn’t exhaustive!

57.5. Additional funding cannot be requested for items such as:

Social events (food and drink);

Personal clothing for members;

Items that do not benefit the Society;

Events that do not have an achievable aim

We will not grant funding for payments already made.

Applications are open 1st September and 31st May annually. A complete Society Additional Funding

Application Form and Risk Assessment must be submitted within this timeframe to be considered for funding.

Please be prepared, if requested, to provide 3 quotes from 3 different suppliers if applying for

equipment/assets.

Funding cannot be requested for items that a society has already purchased.

Societies cannot spend the funding until they have received confirmation that their application has been

approved.

Solent Students’ Union has to ensure fair funding to its societies.

The funding requests will be reviewed in the order that they are received.

In order for funding requests to be granted the VP Employability and Engagement & the Student Involvement

Manager will assess each application and make their judgements based on what the reasonably believe will

bring the most benefit to the widest number of students.

Additional criteria will be used when assessing the funding requests as follows:

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If the society is running in accordance with Union policies

Good financial management of the society e.g. annual budgeting, appropriate membership fees to meet costs.

Membership numbers

The societies’ previous applications for Additional Funding

Whether a feedback form was returned on any previously granted funding bids.

If the society has lots of funds and no acknowledged reason for not spending them

Applications for funding under £300 will be reviewed by the VP Employability and Engagement & the Student

Involvement Manager

Applications over £300 will be reviewed by the Leadership Team. The Leadership team usually meet once

every 2 weeks.

Additional Funding also has a set amount of money to help new societies with their startup costs

A new society can apply once they have met the following:

The new society has been ratified;

They have signed up five members;

They have held an AGM and elected a committee.

Additional Funding also has a set amount of money societies can apply for to help fund promotional materials

for Fresher’s Fayre and Refreshers Fayre.

If additional funding is used to hire the Union vehicles it will be at a charge of 12p per mile.

58. Sponsorship Agreements

58.1. Under the Students’ Union’s financial procedures, the Union must ensure that there is clear and fair

allocation to all societies on obtaining sponsorship.

58.2. All societies will be trained on this process at the start of each academic year or at their induction with

the Students’ Union. Details of this process and all associated documents will be made available on the

Students’ Union website.

58.3. Societies seeking sponsorship should approach businesses to sponsor their activities. The Income

Generation Manager can be consulted to offer their expertise in this area

58.4. Society committee members should decide what they are prepared to provide in exchange for

sponsorship.

58.5. The committee member should then email [email protected] to inform the Students’

Union of their proposed sponsorship agreement.

58.6. A meeting between the Activities Coordinator, Student Involvement Manager and society committee

member will be arranged. The expectations of the society will be clarified in order to find the most appropriate

sponsorship arrangement. The Student Involvement team will liaise with the Income Generation Manager to

ensure that sponsorship agreements do not conflict with existing funding that the Students’ Union receives

from local businesses.

58.7. Once a sponsorship arrangement has been proposed, Solent Students’ Union’s

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Leadership Team will meet to discuss the contract. If an agreement is reached, a meeting between will be set

up between the society committee member, the sponsor, the Activities Coordinator and the Chief Executive. A

contract and risk assessment will be signed, stating the responsibilities of all parties.

58.8. Regular catch-ups will be scheduled between the society committee member, the sponsor and the

Activities Coordinator to discuss progress.

58.9. At the end of the academic year or the end of the contract, a meeting will be set up with the society

committee member, Activities Coordinator, Student Involvement Manager and sponsor to evaluate the

agreement and discuss whether it should be renewed, amended or annulled.

58.10. If you have any questions, please contact the Student Involvement team.

59. Society Asset Register

59.1. It is the responsibility of the Activities Coordinator to maintain the society asset register.

59.2. Societies are responsible for informing the Activities Coordinator of any purchases or movements of

assets.

59.3. The Asset register will record the following information:

Description;

Location;

Date of Purchase;

Cost;

Asset number

Serial number/licence number (if applicable)

The assets on the Assets Register will be subject to physical verification by the auditors annually.

The Finance Department will conduct an annual review of equipment against the Asset Register.

All Society equipment remains the property of Solent Students’ Union.

Society equipment is for the use of the society and cannot be hired out to third parties.

60. RAG

60.1. Solent Students’ Union will at all times adhere to the Charities Act 2011 and other relevant statute where

appropriate. All guidance in this policy is superseded by changes to the law and the fundraiser is responsible

for ensuring they adhere accordingly.

60.2. Solent Students’ Union will work in partnership with Solent University to ensure all fundraising activity

undertaken by students is appropriately and properly recorded through the RAG account so it can be

accurately reported to the student body, the University and external stakeholders each year.

60.3. Raising and Giving (RAG) collects money for charity throughout the year through the RAG society and

members of the Union.

60.4. The procedures as detailed below are in place to ensure the security of the cash, the safety of the

volunteers collecting the cash and the proper accounting of such collections.

60.5. Solent Students’ Union has a selection of collection buckets or pots which can be used by students. These

can be booked through the Student Involvement department with 48 hours’ notice. A deposit is required for

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any student groups who are not part of a society affiliated with Solent Students’ Union. All deposits are

refundable on the safe return of the collection buckets or pots. Deposits should be paid directly to the

Students’ Union Welcome Centre or Finance department so a receipt can be given.

60.6. A collection bucket sign out process is in place to manage the safe borrowing, use and return of

collection buckets or pots. This procedure is available online and from the Activities Coordinator.

60.7. All collection buckets will be secured with industry approved tamper proof seals which must only be

removed by Solent Students’ Union Finance department staff, who will ensure that at least two people are

involved in handling and recording the money received, which will take place behind a locked door. All

returned collection buckets or pots will be kept in a safe until this procedure has been completed. For any

bucket which is lost or returned with a broken seal, the student who signed the bucket out will be liable for a

£50 fine. The fine will be paid to the charity being fundraised for.

60.8. Someone must remain in possession of the collection bucket or pots at all times. This person must

remain sober and responsible at all times.

60.9. The collection buckets or pots must be returned within 24 hours of the agreed date on the sign out

sheet. The funds will usually be counted within 48 hours of return and the student who signed out the bucket

or pots will be notified of the amount raised.

60.10. If a fundraiser intends to return collection buckets outside normal Union working hours (10.00 – 16.00

weekdays) they must obtain permission from the Activities Coordinator. An appropriate plan for securing the

funds will be agreed.

60.11. All funds will be paid into the RAG account before being transferred directly to the charity the funds

were raised for. This will be paid at the end of each academic year.

60.12. Society members can raise money for their own society using the charitable status of Solent Students’

Union, or could split funds jointly between their society and another charity providing this is clearly stated on

all fundraising materials.

60.13. Solent Students’ Union will aim to hold all fundraising activities in the local area to ensure that there are

minimal costs incurred by students.

60.14. Some fundraising events may incur a registration fee. Payment of this fee is the responsibility of the

participant.

60.15. All staff employed at Solent Students’ Union are responsible for ensuring fundraising pots positioned in

their place of work are approved by the Activities Coordinator and remain secured and sealed throughout the

period of time on display.

60.16. Any collection outside of the University or the Students’ Union premises requires a street collection

licence, available free of charge from Southampton City Council.

60.17. To collect money on private property you must obtain written permission from the owner or manager

of the land. All permission must be given to the Activities Coordinator when the collection pots or buckets are

collected.

60.18. Failure to obtain the appropriate licences for fundraising is a criminal offence and could result in court

action.

60.19. Any charity chosen must be registered with the Charity Commission and have a registered charity

number. This number must be displayed on all fundraising materials relating to the fundraising event.

61. Volunteering

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61.1. The Students’ Union aims to ensure volunteering activity is accessible and as part of this that

volunteering activity should not incur any costs to students. This outlook concerns inhouse and student led

opportunities only and does not concern opportunities that are offered by external organisations.

61.2. If you think you may incur an expense whilst volunteering with the Students’ Union you should contact

the Activities Coordinator before spending any money.

61.3. If you need to claim expenses you will be required to complete a volunteer expense form which are

available from the Student Involvement Department, and provide evidence of all receipts.

61.4. Volunteering opportunities undertaken with an external organisation should be covered by the expenses

policy of that organisation. If a student is embarking on a volunteering opportunity with an external

organisation which has not been pre-arranged by the Students’ Union, it is their own responsibility to ensure

the external organisation covers the cost of volunteers’ expenses.

61.5. For specific information on expenses, students are advised to contact the Student Involvement

Department.

62. Societies Buying and Selling policy

62.1. Solent Students’ Union recognises that societies wish to update their equipment in order to remain up to

date with technological advances, in order to provide their members with the best experience possible. This

procedure outlines the steps to take if you wish to sell any society equipment to buy more up to date

equipment.

SELLING EQUIPMENT:

62.2. Inform the Activities Coordinator what you would like to sell and the reasons why.

62.3. Collect 3 quotes for pricing of equivalent equipment, from 3 separate companies to determine the value

of the equipment.

62.4. Advertise the equipment for sale and make sure it is clear that the equipment is ‘Sold as Seen’ and there

is no guarantee or return of the item and inform them of the payment options outlined below.

62.5. Please inform the Activities Coordinator once you have a buyer.

62.6. Buyer payment options:

62.7. If buyer wants to pay by card/cash they must come to the Students’ Union Welcome Centre to pay

62.8. If Card – we will need to wait for payment to go through (approx. 3 days) before releasing the equipment

62.9. If Cash – The buyer can take the equipment straight away

62.10. The buyer can pay by bank transfer to the SU with the SU bank details – Funds are usually cleared within

the same day. Once cleared the equipment can be released. The buyer must give clear reference of the

Society they are paying. Bank details can be obtained through the Activities Coordinator.

BUYING EQUIPMENT:

62.11. You can pay for equipment yourself and claim back through a payment request form with an itemised

receipt as proof of purchase.

62.12. If you do not have the funds to do the 1. You can:

62.13. Check if the shop/company accepts cheque - The shop will need to email/provide an invoice to SU

saying how much the equipment is.

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62.14. If they provide an invoice of the equipment to SU, we can pay it to them by bank transfer.

Please be aware that:

62.15. The company will not release the equipment until the payment is complete.

62.16. Society Payments are processed in Finance on Thursdays.

62.17. Requests need to be taken to the Activities Coordinator before Wednesday each week if you want the

payment to be processed that week. It will then take 3-5 working days to go through. This will take you to the

following week.

63. Societies with commercial activities

63.1. A price list for your services must be compiled and agreed by the committee and a copy passed to the

Student Involvement department by the 30th September each year.

63.2. A quote must be sent to the customer detailing all the costs involved, a template can be obtained from

the Student Involvement department.

63.3. Once the customer has agreed your quote a contract must be drawn up clearly stating:

Costs

Timeframe

Cancellation period

Signatures from both parties

Templates for contracts and help completing them can be obtained from the Student Involvement

department.

Societies cannot issue invoices, all invoices must be issued by the Union’s Finance Department.

An invoice request form can be obtained from the Student Involvement department.

The invoice request form contains the following information:

Name and address of the customer

Details of the services being provided

Amount to be charged to the Customer

Name of the society and account code

Once the signed contract has been returned a copy along with the invoice request form must be passed to the

Student Involvement department within 48 hours.

The Finance department will issue the invoice to the customer and once payment has been received the funds

will be transferred to the Societies account.

All Societies with commercial activities must have a complaints procedure.

The treasurer is responsible for keeping accurate financial records for all their commercial activities and these

must be given to the Finance Manager termly.

All society members work on these commercial activities on a voluntary basis and cannot be paid for their

time.

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Some expenses incurred such as fuel costs may be allowed to be reclaimed from the society account but must

be agreed by the committee prior to the event.

The Union would recommend the following mileage rates:

Use of Own Car/Van 40p per mile for the first 125 miles 25p a mile thereafter

Motorcycle 25p per mile

Bribery and Anti-corruption

64. Bribery & Anti-corruption

64.1. The Union recognises that bribery and corruption has an adverse effect on business and communities

and is committed to ensuring high moral and ethical standards in all of its activities. In addition, the Union

understands its legal obligation to prevent bribery as specified in the UK Bribery Act (2010). It is a criminal

offence for an individual to give or receive a bribe. It is also a corporate offence if a business is found to have

failed to prevent bribery.

64.2. These procedures have been designed to reduce the risk of bribery and to protect individuals from

accusations of bribery and corruption. Individuals who suspect bribery or corruption to have taken place are

encouraged to disclose their suspicions confidentially to the Chief Executive.

64.3. Reasonable hospitality in the normal course of business is not prohibited by the act but employees and

trustees must be aware that any gift or hospitality can lead to suspicion that an inducement is being offered or

received.

64.4. Clients, suppliers and customers may on occasion provide a gift to an employee or Trustee. It is polite to

receive gifts but these should immediately be declared to the Chief Executive or Finance Manager.

64.5. Employees and Officers should be aware that all gifts must be declared to the Chief Executive or the

Finance Manager no matter how large or small.

64.6. Where gifts are received the Chief Executive or the Finance Manager will normally arrange for the gifts to

be used to benefit students, such as a prize in a competition.

64.7. Any employee or member of the Union who believes that gifts or hospitality have been received or

offered as an inducement should report the matter to the Chief Executive.

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13) Fundraising Policy

1.0 Policy Summary

1.1 This policy highlights the legal requirements that Solent Students’ Union and all students fundraising

through the support of Solent Students’ Union must abide by.

1.2 At the time of publication this policy follows all relevant statutory guidance.

2.0 Policy Statement

2.1 Solent Students’ Union will at all times adhere to the Charities Act 2011 and other relevant statute

where appropriate. All guidance in this policy is superseded by changes to the law and the fundraiser

is responsible for ensuring they adhere accordingly.

2.2 Solent Students’ Union is committed to offering all students at Solent University the opportunity to

take part in fundraising activities during their studies.

2.3 Solent Students’ Union aims to offer support for a range of fundraising activities which appeal to our

diverse student membership through involvement in the Raise and Give (RAG) society and through

the hiring of fundraising equipment for other society or individual student group activity.

2.4 Solent Students’ Union will work in partnership with Solent University to ensure all fundraising activity

undertaken by students is appropriately and properly recorded through the RAG account so it can be

accurately reported to the student body, the University and external stakeholders each year.

2.5 Society members can raise money for their society by using the charitable status of Solent Students’

Union, or could split funds jointly between their society and another charity providing this is clearly

stated on all fundraising materials. The following sections clearly outline how to do this.

3.0 Support, Guidance and Training

3.1 Solent Students’ Union employ permanent staff to support students wishing to fundraise, either

socially or as part of their course. Support and guidance will be offered to all students by the Activities

Coordinator. All students taking part in Solent Students’ Union organised fundraising, including those

organised by the RAG Society, should approach the Activities Coordinator for support before

commencing the fundraising activity.

3.2 Should the Activities Coordinator be unavailable, students should either contact the VP Employability

and Engagement or the Student Involvement Manager.

3.3 Solent Students’ Union is committed to ensuring all students engaging in fundraising activities are

provided with training. All students groups will receive training in fundraising as part of Society

Committee training. The Union may also invite external charity guest speakers to deliver fundraising

training. Staff at the Union may run ad-hoc training for individuals who wish to engage in fundraising.

3.4 Often charities provide their own fundraising training before allowing participants to take part in their

events. Where possible, the Union will ensure that this training complies with the terms laid out in

this policy. Should it be found that the training does not comply, the Union will supplement the

training.

4.0 Expenses

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4.1 Solent Students’ Union will aim to hold all fundraising activities in the local area to ensure that there

are minimal costs incurred by students. This is part of our organisational mission to enrich the student

experience through cultivating fun activities which develop a sense of community, and part of our

strategic theme ‘money’ to address and reduce increasing financial pressures facing students.

4.2 Some fundraising events held by Solent Students’ Union and its affiliates may incur a registration fee.

Payment of this fee is the responsibility of the participants and will not be accepted as a reasonable

expense.

4.3 Some fundraising events held by Solent Students’ Union and its affiliates may incur other

administration fees such as vaccinations for overseas trips. Payment of these fees is the responsibility

of the participants and will not be accepted as a reasonable expense. All queries regarding additional

fees to a registration fee should be directed to the Activities Coordinator.

5.0 Health, Safety and Risk Management

5.1 All fundraising activities undertaken by Solent Students’ Union, including the RAG society, are subject

to our risk assessment procedures. All events and activities must be risk assessed before

commencement, with comprehensive inductions and health and safety briefings specific to each

activity arranged. The Activities Coordinator will advise you of your role in this procedures

5.2 Solent Students’ Union is committed to the enhancement of employment skills in all our students. To

support the development of skills, it is actively encouraged that student fundraisers undertake their

own risk assessments using Solent Students’ Union templates and guidance documents, for the

Activities Coordinator to review and approve, amending where required.

5.3 All student fundraisers are required to complete an events plan and submit it to the Activities

Coordinator before their event is approved. Where necessary, additional outdoor licences may be

required for some planned outdoor events. You will be informed by the Activities Coordinator if this is

required.

5.4 Solent Students’ Union will ensure that all activities have appropriate insurance cover through the

completion of risk assessments approved with our insurers. Any activity that has not undergone a risk

assessment with the Student Involvement department will not be insured and should not take place.

If additional insurances need to be obtained the cost of such is the responsibility of the event

organiser and student group.

5.5 All staff employed at Solent Students’ Union are responsible for ensuring fundraising pots positioned

in their place of work are approved by the Activities Coordinator and remain secured and sealed

throughout the period of time on display.

5.6 To ensure honesty and transparency in fundraising, any fundraising with a specific purpose, i.e. to

purchase equipment, must be stated clearly on all fundraising materials. An explanation of what will

happen with any funds raised if you do not raise enough, or raise too much, will need to be clearly

given. It would be usual to donate these funds to the charity you are fundraising for. If you are in this

situation advice can be obtained from the Activities Coordinator.

6.0 Hiring and Use of Charity Collection Buckets or Pots

6.1 Solent Students’ Union has a selection of collection buckets or pots which can be used by students.

These can be booked through the Student Involvement department with 48 hours notice. A deposit is

required for any student groups who are not part of a society affiliated with Solent Students’ Union.

All deposits are refundable on the safe return of the collection buckets or pots. Deposits should be

paid directly to the Students’ Union Welcome Centre or Finance department so a receipt can be

given.

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6.2 A collection bucket sign out process is in place to manage the safe borrowing, use and return of

collection buckets or pots. This procedure is available online and from the Activities Coordinator.

6.3 All collection buckets will be secured with industry approved tamper proof seals which must only be

removed by Solent Students’ Union Finance department staff, who will ensure that at least two

people are involved in handling and recording the money received, which will take place behind a

locked door. All returned collection buckets or pots will be kept in a safe until this procedure has been

completed. For any bucket which is lost or returned with a broken seal, the student who signed the

bucket out will be liable for a £50 fine. The fine will be paid to the charity being fundraised for.

6.4 Someone must remain in possession of the collection bucket or pots at all times. This person must

remain sober and responsible at all times.

6.5 The collection buckets or pots must be returned within 24 hours of the agreed date on the sign out

sheet. The funds will usually be counted within 48 hours of return and the student who signed out the

bucket or pots will be notified of the amount raised.

6.6 If a fundraiser intends to return collection buckets outside normal Union working hours (10.00 – 16.00

weekdays) they must obtain permission from the Activities Coordinator. An appropriate plan for

securing the funds will be agreed.

6.7 All funds will be paid into the RAG account before being transferred directly to the charity the funds

were raised for. This will be paid at the end of each academic year.

7.0 Collection Permits or Permission

7.1 Any collection of money outside of the University or Students’ Union premises requires a street

collections licence, available free of charge from Southampton City Council (or the relevant council if

the fundraising is taking place outside Southampton). To obtain a permit, all fundraisers should

contact the Activities Coordinator.

7.2 To collect money on private property you must obtain written permission from the owner or manager

of the land. All permissions must be shown to the Activities Coordinator when collection buckets are

hired.

7.3 Failure to obtain the appropriate licences for fundraising is a criminal offence and could result in court

action.

8.0 Selection of Charities

8.1 Any charity chosen must be registered with the Charity Commission and have a registered charity

number. This number must be displayed on all fundraising materials relating to the fundraising

event/s.

8.2 If more than one charity is selected, the details of all charities must be displayed on all fundraising

materials relating to the fundraising event/s and must confirm the percentage allocation to each

charity. Failure to do so is a criminal offence.

9.0 Fundraising for Solent Students’ Union

9.1 Charitable funds can be raised on behalf of the Union. Solent Students’ Union is a charitable company

limited by guarantee, company number 8619653 and registered charity number 1153350.

9.2 All funds raised for Solent Students’ Union will be ringfenced to provide additional funds for student

activities, societies and volunteer activities.

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14) Health and Safety Policy

The Board of Trustees and Chief Executive consider that all of its staff, students, trainees and visitors have a

right to work in places where risks to their health and safety are properly controlled, and the Students Union is

committed to:

legal compliance

meeting current best practice

preventing injury and ill health by effectively controlling risk

embedding health and safety in normal day-to-day work activities

encouraging open and transparent health and safety processes, with a ‘no-blame’ culture

the full involvement of all its staff, through their representative organisations, and continual improvements in

standards of health and safety.

This policy can only be successfully implemented if there is total commitment from all staff and students. The

Students’ Union therefore requires all its staff, students and trainees to recognise their own personal

responsibilities and to work safely and with due consideration for others, wherever SU activities are taking

place. Working safely is a condition of employment (or student registration with the University) and is required

by law.

The Students Union has agreed a set of health and safety roles and responsibilities which describe individual

responsibilities, and those associated with generic job titles, in more detail, these can be found in the H&S

Process and Guidance Manual on the SU N drive or in the Administration or Commercial offices.

In particular, all those in managerial and supervisory positions must be committed to meeting the highest

standards of health and safety and to lead by example. Health and safety are important management

responsibilities and support, training and advisory services to assist managers in the implementation of this

policy are provided in the form of SU H&S process and Guidance manual on the N Drive, in the SU

Administration & Commercial office and via the University Portal’s Health and Safety pages.

Southampton Solent University has an annual, rolling Action Plan detailing how its health and safety policy will

be delivered. The Students’ Union is committed to supporting and implementing any agreed process under this

plan.

Please see link below for the University Document:

http://portal.solent.ac.uk/support/policies-and-procedures/official-documents/policies-procedures-

guidelines/estates-facilities.aspx.

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The Action Plan is kept under regular review throughout the year and its implementation will be formally

reviewed at least annually or more frequently in light of significant changes to legislation or work activities, or

as a result of the outcome of audits or other University management review.

This health and safety policy is readily available to the Students’ Union community and can be viewed on the N

Drive and on the SU website. It can be made available to third parties on request. Please read in conjunction

with our Health and Safety Manual.

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15) Radio Booking Procedure

1.0 Summary

1.1 This procedure highlights the step-by-step process to be followed by Solent Students’ Union with

regards to booking the radios for society use.

2.0 Radio Booking Process

2.1 All student groups will be trained on the radio booking process at committee or induction training at

the start of each academic year or at their induction with the Students’ Union. Details of this process

and all associated documents will be included within individual student group handbooks and

available on the Students’ Union website. A flowchart showing this procedure can be found at the end

of this document.

2.2 All student groups should inform a member of the Student Involvement department if they wish to

use the radios to allow the relevant staff member to fully support them through the planning and

organisation of their event. The SU staff member is responsible for meeting with the student group

and informing them of the radio booking procedure in full.

2.3 Only a member of the society committee is allowed to book the radios, and must send a request to

[email protected] confirming the following:

Society Name

Name of committee member

Committee position held

Reason for radio use

Date of signing out

Date due to return

Risk Assessment

This will then be logged by the Student Involvement team and a confirmation sent to the request. The risk

assessment will be sent to the Activities Coordinator to check.

2.4 The committee member collects the radio and must sign an agreement of a return date. The

committee member must also sign an agreement to say they understand the terms and conditions of

using SU equipment. If radios are lost or broken, the committee member must let the Students’ Union

know as soon as possible. If radios are destroyed purposefully, the committee member will be

charged.

2.5 The same committee member must return the equipment on the date agreed and declare any

damage, or loss of the property.

3.0 Key Contacts

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Organisation Contact Name Contact Details

Student Union Student Involvement team [email protected]

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Stage 1: Society Radio Usage Requests

Club/Society/student group submits a radio booking request to

[email protected] including:

Society Name Name of committee member Committee position held Reason for radio use Date of signing out Date due to return Risk Assessment

The Student Involvement team logs

request and sends confirmation to

committee member with agreed

date collection and due back.

Committee member who sent

request comes in and picks up

radios and signs agreement.

Confirm the return of

equipment

Agreement of date returned

and terms and conditions.

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16) Societies Constitution Introduction

This document is to provide support and guidance with running a society at Solent Students’ Union. It is aimed

at outlining how societies should run and which rules to follow. This document is not meant to contradict any

current or future bye law or article of the Union and as such the Bye-Laws and Articles of Association have

overriding authority to any and all parts of this document.

The Constitution was adopted on: November 2015 and will be reviewed annually and ratified at the first

societies council of each academic year.

Naomi Fry

Vice President Employability & Engagement 2017 – 2018

Contents:

Section Title

Section 1

Purpose

Section 2 Running a Society

Section 3 Being Committee

Section 4 Elections

Section 5 Society Council

Section 6 Society AGM & EGM

Appendices A, B, C, D, E, F

Section 1 - Purpose

1. Introduction

1.1.1 This constitution has been produced to support the smooth and democratic running of

student societies at Solent Students’ Union. This constitution outlines the requirements and

benefits of running a society, including the running of Societies Council, Societies AGM and

other requirements throughout the year.

1.1.2 If you would like any support understanding this constitution, including the processes, the

technical terms or accessing any of the policies or documents referred to in the constitution,

please contact VP Employability & Engagement.

1.1.3 Solent Students’ Union is committed to equality & diversity and will try to make suitable

arrangements to meet your request. If you require this document in a more accessible

format, please contact VP Employability & Engagement.

1.2. Governance

1.2.1 This Handbook should be read alongside the Union’s Memorandum and Articles of

Association and Byelaws, any Union policies and the Societies Booklets. These can be found

on the website.

1.2.2 This Constitution should be ratified at the first Societies Council of each year.

1.3. Amendments & Interpretation

1.3.1 Student Council should be notified of any approved amendments.

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1.3.2 Date of amendments shall be logged under Appendix F of this document.

1.3.3 When Union Bye Laws are updated due to policy change this document will be amended.

1.3.4 Amendments can be made by VP Employability & Engagement, Activities Coordinator and

Student Involvement Manager and raised by Society Council Members.

1.3.5 VP Employability & Engagement has final say on amendments to this constitution.

1.3.6 Any dispute of any part of this document should be taken to the VP Employability &

Engagement for clarification.

1.3.7 Challenges to the VP Employability & Engagement’s decision can be taken to Societies

Council to be further discussed.

Section 2 – Running a Society

2.1 Membership of Societies

2.1.1 Any member of Solent Students’ Union (as outlined in the Union’s Bye laws 1.1) can join a

society by paying the Societies membership fee (if applicable) and registering at Solent

Students’ Union Welcome Centre (on the first floor).

2.1.2 Alumni members must obtain alumni membership from the Union in order to join a society

as per Byelaw 1.1.2 (Associate Members). They cannot vote or hold a committee position in a

society unless there is an Alumni Committee Member position.

2.1.3 Staff members of the Students’ Union cannot vote or hold a committee position in a society

and are also classed as Associate Members.

2.1.4 Carers may accompany members to any society meeting or event however cannot benefit

nor take part in any democratic process unless they are also full members of the Union as

per Byelaw 1.1.1.

2.2 Recognition of Societies

2.2.1 A society shall be recognised by the Union provided that:

a. A new society application form is forwarded to the VP Employability & Engagement.

b. The aims and objects of a society do not contravene Union policy.

c. The aims and objects of a society are not duplicating an existing society.

d. It passes ratification at a Student Council/Officer Committee.

e. The society has a minimum of five members.

2.2.2 As a recognised Solent Students’ Union society, there are a number of benefits in becoming

affiliated to the Union:

a. Free use of bookable Union rooms and support in booking rooms in the University. This

should be conducted through the Student Involvement Department (located on the first floor

of the Solent Students’ Union building).

b. A society page on the website.

c. You will not have to process your finances. This will all be done on your behalf through the

Student Involvement team, who will liaise with the Finance department.

d. Support from the VP Employability & Engagement and Student Involvement Department.

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e. A free stall at Fresher’s Fayre and any society fair throughout the year based on availability.

f. Access to any Student Union opportunities.

g. Potential access to the additional funding.

2.3 Membership Fees

2.3.1 Societies are able to charge a membership fee, or run a free society. This excludes liberation

societies and RAG. A list of liberation societies can be found in appendix C

2.3.2 This decision must be made by the societies committee when filling in the society renewal

pack or when the society is founded.

2.3.3 The move from paid to free membership cannot be made mid-year.

2.3.4 The move from free to paid membership cannot be made mid-year.

2.3.5 The membership fee amount also cannot be changed mid-year.

2.4 Membership Refunds

2.4.1 In accordance with UK law, those who have purchased a membership to a society have a

seven day cooling off period during which they have the right to cancel the membership and

receive a full refund. This should be requested through the Student Involvement

Department.

2.4.2 Within the seven days, no reason is needs to be given to cancel the membership.

2.4.3 To receive a refund, a valid receipt must be presented. If there is no receipt, a refund cannot

be given.

2.4.4 An additional 14-day taster period is offered, the Union may refund up to 75 % of the

membership costs within this period. For the sake of clarity the taster period begins 8 days

after the time and date of purchase and ceases 21 days after the time and date of purchase.

Thereafter no refund will be given.

2.4.5 If a member chooses to cancel the membership after 21 days of the original payment

(including the seven day cooling off period and an additional fourteen days to allow for taster

sessions and trials), then the Union will not refund the payment as it is considered that the

individual will have benefited from being an active member by having access to member

information, obtaining any associated discounts, and participated in activity.

2.5 Society Finances & Additional Funding Requests

2.5.1 Each society’s funds shall be processed through the Solent Students’ Union finance

department. All finance matters, including that received from membership fees will enter

this account, along with any additional funding given by Solent Students Union.

2.5.2 Monetary dealings should be initially discussed with the Activities Coordinator.

2.5.3 To request additional funding from the Union, a Funding Application Form and Risk

Assessment needs to be completed and submitted to the VP Employability & Engagement.

2.5.4 Requests below £300 will be reviewed by the Student Involvement Manager and Vice

President Employability and Engagement.

2.5.5 Requests above £300 will be taken to the Students’ Union Leadership Team. The Leadership

team meet once every 2 weeks.

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2.5.6 While there is no maximum limit on additional funding, previous funding requests will be

considered when approval of a new request is being decided upon.

2.5.7 Society members are expected to fund their own kit. This includes personalised clothing.

Additional funding will not be granted for this use.

2.5.8 The VP Employability & Engagement will follow criterion for additional funding. Please see

Appendix E.

2.6 Dissolving your society and forced disaffiliation

2.6.1 If you wish to disaffiliate your society, you need to inform the VP Employability &

Engagement and the Activities Coordinator.

2.6.2 If your society does not have five members or is without a full committee for three months

at any time of the year, or if disciplinary action is given by the Union, a society may need to

be dissolved.

2.6.3 The process of a society dissolving is:

a. The Societies funds will be frozen for 3 months.

b. Withdrawal of free use of Union and University rooms.

c. Society will be added to the ‘adopt a society’ list.

d. After 3 months, if a new committee has not been elected and/or the total number of

members is below five, the society will be removed from all contacts lists, the account will be

closed, refunds (if applicable) will be given, the society will be officially closed and access to

additional funding will be denied.

Section 3 – Being Committee

3.1 Your Responsibilities

3.1.1 As an affiliated Society of Solent Students’ Union the following responsibilities must be

adhered to:

a. To adhere to this Societies Constitution, the Memorandum, Articles of Association, Bye laws

and all other policies at the Union.

b. Adhere to the External Speaker Procedure.

c. To ensure a free and democratic election of committee members each academic year, with

help from the VP Employability & Engagement or a member of the Solent Students’ Union

staff.

d. To send at least one representative to each meeting of Societies Council, in addition to AGM

and any called EGM’s.

e. It is compulsory that all money is processed through Solent Students’ Union either via the

Welcome Centre, Activities Coordinator or the Solent Students’ Union website.

f. To allow for all members of the Union to be eligible for membership.

g. To ensure that all society members are full members or associate members of the Union.

h. Complete an annual risk assessment for your society and for each event you hold, with

support from the Activities Coordinator.

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i. To pass on any information, to their own society members, received from the VP

Employability & Engagement, Activities Coordinator or the Societies Council Chair.

j. To complete a Society renewal form before the start of each academic year. This form will

include all key information the Union needs to know about a society to successfully support

it. Failure to fill out the form may jeopardise the societies table at Fresher’s Fayre, impact

funding requests and ability for Solent Students’ Union and new potential society members

to communicate.

k. To attend the annual mandatory societies’ training in order to receive access to apply for

additional funding. This training must be attended by the top three committee members i.e.

President, Secretary, Treasurer (or equivalent).

3.2 Your Committee

3.2.1 Each society can decide upon its own committee structure. However, each committee must

have a minimum of 3 positions, which include:

a. A President

b. A Secretary

c. A Treasurer

3.2.2 Only one individual can hold one committee position within that same society, however, if

they wish to hold another committee position in different society they are able to do so.

3.2.3 Only full members of Solent Students’ Union are able to run for a committee position.

Alumni members can run for Alumni Committee positions as per 2.1.2

3.3 Disciplinary

3.3.1 In accordance with the Union’s disciplinary policy, all grievances with other members should

be bought to the attention of the VP Employability & Engagement, who will inform you of

what steps are to be taken.

Section 4 - Elections

4.1 Your AGM

4.1.1 An AGM should have the same structure as other society meetings however there are two

additional requirements:

a. Elections of the new committee.

b. Year Overview – The committee should give an overview of the last year to attending

members.

4.2 Running your elections

4.2.1 Elections for a new committee should take place at an AGM. Any positions not filled or

vacated throughout the year should be elected in an EGM later in the academic year.

4.2.2 A returning officer from Solent Students’ Union shall be present to return elections. You can

contact the Activities Coordinator to arrange this.

4.2.3 Notice of elections must be given to all society members no less than 14 days before the

election. This can be communicated via email to the societies’ entire registered membership

list. It is also advised that supporting posts on the societies’ social media and/or webpages

are conducted.

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4.2.4 Details of the election must be sent to the VP Employability & Engagement and the Activities

Coordinator at least 14 days before the election, so a returning officer can be arranged.

4.2.5 Only full society members can vote (excluding associate members).

4.2.6 The option of Re-open Nominations (RON) must be available for each position.

4.2.7 Those committee members who wish to stand down from their committee roles will need to

inform the President of their society, VP Employability & Engagement and the Activities

Coordinator. Once they have been informed, a re-election can take place.

4.2.8 Voting will be by a show of hands, online vote or secret ballot if requested.

4.2.9 Under exceptional circumstances, if your society cannot hold an AGM to elect a new

committee, your society may have the option to hold an election via email. This will be

conducted by the Activities Coordinator. This will be at the discretion of VP Employability &

Engagement. Please see Appendix D for more details regarding email voting.

4.2.10 Your society must ensure that it runs a fair and democratic election. Every full member of

your society is eligible to run for a position.

4.2.11 If two or more candidates running for the same position receive the same amount of votes,

the returning officer shall either;

a. Re-hold the election at a later date, or,

b. Flip a coin to determine the candidate to be elected

If one or numerous candidates tie with RON or more than two candidates tie, the election will be be

re-held.

The Returning Officer’s decision on the action to be taken and announcing of the results shall be final

on this matter.

4.2.12 A society election vote will not be valid if it does not achieve Quorum. Quorum is achieved

when more than 25%+1 of the members vote.

4.3 Vote of No Confidence (VNC)

4.3.1 A Vote of No Confidence (VNC) can be submitted for any member of a societies’ committee.

4.3.2 A VNC can either be submitted by a signed petition (with signatures from either 5 members

of the society or 50% of the societies’ membership), or by a petition signed by two-thirds of

the societies’ committee.

4.3.3 The completed petition needs to be forwarded to all the members of the societies’

committee and the VP Employability & Engagement.

4.3.4 An EGM must then be called, with the announcement of dates and times to members at

least a week before it is due to take place.

4.3.5 The VP Employability & Engagement must be invited to the EGM who shall attend as an

impartial observer. If unavailable, another Sabbatical Officer may take their place.

4.3.6 For the VNC to be passed, there must be a majority vote.

4.3.7 If passed, the committee member shall give up their seat, but will still be a member of the

society.

4.3.8 If the VNC is not passed, the committee member shall continue in their position.

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4.3.9 If the VNC fails, another VNC against the same person cannot be presented until 28 days

after the vote.

4.3.10 If a new VNC is introduced after 28 days it must be based on new material. If it is too close in

nature to the original VNC, VP Employability & Engagement with the approval of the Union

President may dismiss it.

Section 5 – Societies Council

5.1 Societies Council Chair Elections

5.1.1 The Societies Council Chair and Deputy Chair positions will be reopened annually at the

Societies Annual General Meeting (AGM). The Activities Coordinator will support the running

of the annual AGM.

5.1.2 Elections should be advertised at least 14 days before the AGM. Manifestos may be

submitted to the VP Employability & Engagement in advance.

5.1.3 Nominations for positions can still be accepted from the floor prior to the election.

5.1.4 Any student who is a full member of a society may stand for these positions.

5.1.5 All students who are full members of a society are eligible to vote.

5.1.6 Voting will be by a show of hands, or secret ballot if requested.

5.1.7 If the Chair position is unfilled then the position must be elected and appointed by the

second Societies Council meeting or the VP Employability & Engagement will assume the role

of Chair until someone is elected.

5.2 Societies Council Membership

5.2.1 The Societies Council Membership consists of these Executives:

a. Chair

b. Deputy Chair (incorporating Secretarial role)

c. Society Presidents’

d. VP Employability & Engagement

e. Sonar Media President

5.2.2 Society members can attend societies council however there shall only be one vote per

society. The chair will have casting vote only (i.e. in the event of a tie).

5.2.3 The VP Employability & Engagement and Sonar Media President shall have no vote and

cannot represent any society at Council.

5.2.3 The Deputy Chair cannot vote but assumes the Chair’s voting rights when the Chair is absent.

5.2.3 Role descriptions, roles and responsibilities of the Chair can be found in Appendix A.

5.2.4 Amendments to Role Descriptions can be made by a majority ruling of the societies in

attendance.

5.3 Powers and Duties of the Societies Council

5.3.1 To communicate with the VP Employability & Engagement to ensure concerns of society

members are fully represented.

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5.3.2 To submit minutes of meetings to Student Council. More details about Student council can

be found Bye law 4. This can be found on the website.

5.3.3 To ensure that all Societies attend mandatory training.

5.3.4 Societies Council will be held at least, but not limited to three times per annum.

5.3.5 The chair shall be accountable to Student Council.

5.3.6 The chair shall produce a report to be delivered at the Union’s AGM.

5.3.7 The Societies Council Chair shall have a seat on Student Council.

5.3.8 Any member of a society can submit a policy or motion concerning societies to Societies

Council by sending it to either the Chair or VP Employability & Engagement.

5.3.9 The VP Employability & Engagement has the ability to refer motions to Student Council or

the Board of Trustees if relevant. The Chair can also refer motions to Student Council, but

not to the Board of Trustees.

5.4 Societies Council Meetings

5.4.1 Students (who are not society members), Union staff (with the approval of the Chair) and

other Trustees can attend but cannot vote.

5.4.2 Any member who cannot attend must submit apologies to the Chair or Deputy Chair

(Secretary).

5.4.3 Voting (other than elections) shall be made by a show of hands.

5.4.4 Meetings may be called by the Chair, 5% of society presidents or VP Employability &

Engagement.

5.4.5 The Deputy Chair (Secretary) must ensure agendas and copies of the previous meetings

minutes are sent out to all members within seven days.

5.4.6 The agenda of the meetings should include the following:

a. Apologies for absence

b. Minutes of the last meeting

c. Matters arising from the last meeting

d. Report from the VP Employability & Engagement

e. Motions and Policy items

f. Any other business

g. Time and date of next meeting

5.4.7 No voting may take place unless the meeting has Quorum. Quorum is achieved when more

than 10%+1 of the members attend a meeting.

5.4.8 The Societies Chair will take any motions voted by the Societies Council to the Student

Council.

5.4.9 The Deputy Chair (Secretary) will send the minutes to the Student Council Chair at least 5

days before the next Student Council meeting.

5.4.10 The Deputy Chair (Secretary) must also send copies of the minutes to the Activities

Coordinator.

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5.4.11 Training and support for minute taking is available from the Activities Coordinator.

5.5 Vote of No Confidence (VNC) in the Societies Council Chair / Deputy

5.5.1 A VNC can be submitted for the Societies Council Chair or Deputy Chair.

5.5.2 A VNC can be submitted by a petition signed by 100 society members; or by a petition of 50%

+1 of society presidents.

5.5.3 The completed petition needs to be forwarded to the VP Employability & Engagement for

approval.

5.5.4 The vote will happen at the next Societies Council. An EGM will be called if a Societies Council

is not due to occur within the following month. The council will hear the VNC and any

defence. For a VNC to pass it needs to be voted for by 50%+1 of those in attendance.

5.5.5 The person in question has to be given 14 days’ notice of the VNC and the vote. If this is not

followed, the VNC cannot pass.

5.5.6 If passed, the Chair or Deputy Chair is removed from their respective position, but can still be

a member of a society, unless any of decisions made by the student disciplinary process

dictate otherwise.

5.5.7 If defeated, the Chair or Deputy Chair shall continue their position.

5.5.8 If defeated, another VNC against the same person cannot be presented until 28 days after

the vote unless it is for a new topic. If this occurs, the VP Employability & Engagement can

override the 28 days policy with agreement of the President of the Union.

5.6 Societies Council Agenda

5.6.1 Union staff support can be given to assist the running and administration of Societies Council

at the discretion of the Chair. This can be agreed at the start of each academic year.

5.6.2 The Chair of the SC will be the Societies Council Chair. If the Societies Council Chair cannot

attend, it will then be the responsibility of the Vice-Chair. If the Vice-Chair cannot attend

then the VP Employability & Engagement will assume the Chair role. Finally, a member of the

floor will be elected by a show of hands, if none of the above can attend.

5.6.3 Apologies should be sent to the Societies Council Chair before the meeting.

5.6.4 At least one member of every society should be present. Absences without apologies will be

noted and taken into consideration when processing funding requests.

5.6.5 Each society will get one vote on motions and elections that occur in Societies Council,

regardless of total membership.

5.6.6 Voting on agenda items shall be by a show of hands, or a secret ballot if requested in

advance of the meeting.

5.6.7 The Chair must ensure minutes are submitted to Student Council at least 5 days before the

next Student Council.

5.6.8 The Deputy Chair (Secretary) must send copies of the minutes to society presidents and the

Activities Coordinator.

Section 6 – Society AGM& EGM

6.1 Societies Extraordinary General Meeting (EGM)

6.1.1 A Societies EGM may be called by

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a. the VP Employability & Engagement

b. the Executive Chair, or 4 society presidents

c. 20 members of any society as a collective

6.1.2 The meeting will have the same structure as Societies Council, with particular focus made to

the reasons it was called.

6.2 Societies Annual General Meeting (AGM)

6.2.1 Societies AGM’s are held once a year, usually towards the end of the academic year.

6.2.2 The running of Societies AGM will have the same structure as the Societies Council Meeting.

6.2.3 Notice of an AGM should be given no less than 14 days before the meeting via email to all

societies.

6.2.4 The agenda of the Meeting will normally have the following structure unless the Society

Council Members agree to change it:

a. End of year report from the VP Employability & Engagement

b. End of year reports from the Society Council Chair

c. Elections

d. Progress and Implementation Report

e. Motions and Policy items

f. Any other business

Appendices

Appendix A – Society Council Roles

1) Chair

-Open to all members of societies.

This role will involve chairing Societies Council, as well as any emergency councils and the societies wide

Annual General Meeting. The role will also involve holding the VP Employability & Engagement to account. The

Chair should be willing to get to know Union structures, and will be entrusted with ensuring members of

societies have their views represented in the Union.

The Chair will also sit on Student Council, representing the views of Societies to the wider student body. They

will also help the Secretary with creating an Agenda for each meeting.

2) Deputy Chair/Secretary

-Open to all members of societies

The candidate will be responsible for writing up minutes of Councils, EGM’s and AGM’s. Once written, the

Deputy Chair/Secretary must send these minutes to the VP Employability & Engagement to be made available

to the wider student body.

The Deputy Chair/Secretary will be responsible for sitting on Student Council if the Chair is unable to.

Appendix B – List of Special Status Societies

The following societies will be deemed to hold special status:

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1) Raise and Give (RAG)

Raise and Give (RAG) is responsible for supporting student led fundraising within the Students’ Union. They

provide fundraising opportunities to students and can help advise and support societies in running fundraising

events. RAG also hold their own constitution which has been put together by the RAG President as a result of

correspondence through Solent University. This is to be signed off by the VP Employability & Engagement and

overseen by the Activities Coordinator.

2) Radio Sonar

Radio Sonar provides students with opportunities to participate in student radio and hold regular shows. Radio

Sonar is responsible for the running of the radio studio, which is located on the first floor of the Students’

Union. They are also responsible for organising the maintenance of the studio with guidance from the

Students’ Union staff, who will help to ensure correct procedure is followed. Under no circumstance should

any student alter with Students’ Union property.

3) Sonar TV

Sonar TV is responsible for the production office, which is located on the second floor of the Student Union

and the recording/broadcast of key events in the Union calendar, such as the Union AGM and the Sabbatical

Elections. They are also responsible for organising the maintenance of the office with guidance from the

Students’ Union staff, who will help to ensure correct procedure is followed. Under no circumstance should

any student alter with Students’ Union property.

4) Sonar Magazine

Sonar Magazine is responsible for Solent Students’ Union student led magazine. Written for students, by

students, they post regular features and articles on News, Entertainment, Sport, Technology, Lifestyle and

more.

5) Sonar Film

Sonar Film is responsible for running the cinema in LT1. The theatre has a capacity of 96 and the auditorium is

fitted with a screen, 2K Barco projector, Dolby Atmos immersive sound system and gaming capabilities. They

show blockbuster films and provide a venue suitable for socials/events. All the members/staff are volunteers

and can choose between working Front of House or Projection.

Appendix C – Liberation Societies

These are classed as Societies that represent characteristics that are protected by the Equality Act 2010. These

are age, disability, race (including colour, nationality, ethnic or national origin), gender, sexual orientation,

gender reassignment, religion and belief (including lack of belief) or pregnancy.

a. LGBT+ Society

b. Solent Feminist Society (FemSoc)

c. Afro-Caribbean Society

d. Solent International Society

e. Mature & Postgrad Society

f. Believers Love World

g. Solent East African Society

h. Solent Sikh Society

i. The Greek & Cypriot Society.

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j. The Nepalese Society

k. Norwegian Society

l. Christian Union Society

m. Islamic Society

n. Asian Society

o. Oriental Society

p. Erasmus & Exchange Students Society

The societies above can withdraw their status through notification of the VP E&E if their activities are social

and not of a proactive, representative or campaigns nature.

Appendix D – Email Elections

If the committee role needs to be filled as a matter of urgency, voting can be conducted via email at the

discretion of VP Employability & Engagement. Within the 14 days manifestos should be sent to all committee

members, voting will take place on the 14th day (if it is a working day), emails for votes will happen between

10am and 4pm.

Voting will be open from 10am (emails sent out of these times will not be counted)

Votes will be made via email to Student Involvement Administrator

Votes will need to be made clear i.e.

Subject: Pole Fitness: Vote for Social Secretary Committee Position

Body of email: Please write the name of who you wish to vote for

Name of voter (the person who has voted)

Those without this information will not be counted.

Votes will be counted & announced within a week.

Appendix E - Criterion for Additional Funding

In order for your funding application to be granted the VP Employability & Engagement & Student Involvement

Manager will assess your application and will make their judgments based on what they reasonably believe will

bring the most benefit to the widest number of students and that the society has evidence of raising funds for

themselves through fundraising, membership contribution and sponsorship.

Additional criteria shall be:

The society is running in accordance with Union policies. i.e. following constitution, holding regular meetings

etc.

The good financial management of the society

Membership numbers

Relationship between the constitution of the society and the proposed activities

Your past applications for Additional Funding and whether you have returned the feedback form

Have the top three committee members attended society training?

Is the money being used for society members?

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Is the money being used to benefit the society?

Will the money be used for anything that contravenes Union policy?

Free societies are unable to apply for additional funding with exception of Special Status and Liberation

societies. This does not include Freshers / Re-Freshers additional funding.

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17) Society Membership Refund Policy

In accordance with UK law, those who have purchased a membership to a society have a seven day cooling-off

period during which they have the right to cancel the membership and receive a full refund. This should be

requested through the Student Involvement department.

Within the seven days, no reason needs to be given to cancel the membership.

To receive a refund, a valid receipt must be presented. If there is no receipt, a refund cannot be given.

AN additional 14 day taster period is offered, where the Union may refund up to 75% of the membership costs

within this period. For the sake of clarity, the taster period begins 8 days after the time and date of purchase

and ceases 21 days after the time and date of purchase. Thereafter no refund will be given.

If a member chooses to cancel the membership after 21 days of the original payment (including the seven day

cooling-off period and an additional fourteen days to allow for taster sessions and trials), then the Union will

not refund the payment as it is considered that the individual will have benefitted from being an active

member by having access to member information, obtaining associated discounts, and participating in activity.

Contacts: To get a refund on a society membership fee, contact the Welcome Centre on

[email protected] or call us on 02383 013389.

Here is the process:

Bring your receipt to the Welcome Centre – 1st floor of the Union building

Complete a membership refund form with details of the society, amount paid and your account details (if

applicable)

Staff at the Welcome Centre will check documents and can give a cash refund or the funds can be transferred

to your bank account (if applicable)

For more information on the societies that you have signed up for please contact

[email protected].

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18) Society Sponsorship Policy

1.0 Summary

1.1 This policy explains the process followed by Solent Students’ Union with regards to the sponsorship of

societies.

2.0 Society Sponsorship Process

2.1 Under the Students’ Union’s financial procedures, the Union must ensure that there is clear and fair

allocation to all societies on obtaining sponsorship.

2.2 All societies will be trained on this process at the start of each academic year or at their induction

with the Students’ Union. Details of this process and all associated documents will be made available

on the Students’ Union website. A flowchart showing this procedure can be found at the end of this

document.

2.3 Societies seeking sponsorship should approach businesses to sponsor their activities, and decide what

they are prepared to provide in exchange for sponsorship. The Income Generation Manager can be

consulted to offer their expertise in this area. Societies should email

[email protected] with the results of their discussions and liaise with the Activities

Coordinator if they have any questions.

2.4 Once a sponsorship arrangement has been proposed, a meeting between the following people will be

arranged to discuss the arrangement:

Activities Coordinator

Student Involvement Manager

Vice President Employability and Engagement

Income Generation Manager

Finance Manager

2.5 This meeting will examine the sponsorship arrangement, and will have the power to approve/approve

with amendments/reject the proposed sponsorship contract.

2.6 Once the contract is approved, a meeting between the committee member, Activities Coordinator

and Chief Executive will be arranged to sign the contract, stating the responsibilities of all parties.

2.7 Regular catch-ups will be scheduled between the society committee member, the sponsor and the

Activities Coordinator to discuss progress.

2.8 At the end of the academic year or the end of the contract, a meeting will be set up with the society

committee member, Activities Coordinator, Student Involvement Manager and sponsor to evaluate

the agreement and discuss whether it should be renewed, amended or annulled.

2.9 If you have any questions, please contact the Student Involvement team.

3.0 Key Contacts

Organisation Contact Name Contact Details

Solent Students’ Union Student Involvement team [email protected]

Society sponsorship policy in practice

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1) The Society committee approach potential sponsors to propose a sponsorship arrangement. The

committee should email [email protected] to inform the Students’ Union of their

discussions.

2) Societies will liaise with the Activities Coordinator if they have any questions about sponsorship and

submit complete arrangements to [email protected].

3) Once a sponsorship arrangement has been proposed, the Activities Coordinator, Student Involvement

Manager, Finance Manager, Income Generation Manager and Vice President Employability and

Engagement will meet to discuss the arrangement. This will include looking through sponsorship

contracts, and this meeting will have the power to approve the sponsorship arrangement but not to

sign the sponsorship contract.

4) If the sponsorship arrangement is not agreed, this will be communicated to the committee member,

who will start the process again from step 1.

5) If the sponsorship arrangement is agreed, a meeting will be set up with the committee member, the

Chief Executive and the Activities Coordinator to sign the contract, and it will then be signed by the

sponsor.

6) Regular catch-up meetings will be scheduled between the committee member, the sponsor and the

Activities Coordinator.

7) The arrangement will be evaluated at the end of the academic year.

19) Student Complaints Procedure

1.0 Policy Summary

1.1 This policy and procedure applies to all students wishing to make a complaint about:

1.1.1 Elected representatives – Sabbatical Officers, Student Officers, Student Trustees, Course

Reps, Student Council Chair;

1.1.2 Solent Students’ Union Staff;

1.1.3 Solent Students’ Union’s services (Advice Service, volunteering opportunities, societies,

campaigning, Student Council, Officer Committee, elections, the AGM, the Students’ Union

Café Bar, the Students’ Union Welcome Centre, and other commercial services)

1.2 This policy aims to resolve all student complaints in a fair and consistent manner.

1.3 This policy will ensure a fair approach to investigation and any subsequent action for all matters

where it is believed that accepted standards are lacking to a level that may be detrimental to Solent

Students’ Union, the University or the community, or student members, or where a breach of conduct

is suspected to have occurred. Standards of conduct are those defined by the Union’s policies, rules

and procedures, legal requirements, elected representative role descriptions, staff policies and the

members’ code of conduct (Bye-law 15).

1.4 If you would like any support in understanding this policy or with any of the processes explained

within this document please contact the Students’ Union President or a member of the Sabbatical

Officer team; email at [email protected], telephone on 023 8031 3553 or visit the Sabbatical

Office on the first floor of the Students’ Union building.

2.0 Complaints

2.1 Solent Students’ Union is open to student feedback and encourages students to speak to our team

about any concerns you may have. We recommend that you speak to a member of the Sabbatical

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Officer team about your concerns in the first instance to see if we are able to support you. If you do

feel like you would like to make a formal complaint, please follow the process listed below.

2.2 There are two types of complaints you can make:

A complaint directed at the democratic or governance environment of the organisation, such as:

A decision made at Student Council;

The actions of an elected representative.

Or any Students’ Union service, such as:

The Advice service, volunteering opportunities, running of societies, running of Student Council,

Officer Committee, Elections, the AGM, the Students’ Union Café/Bar, the Students’ Union Welcome

Centre, and other commercial services;

The action of a Solent Students’ Union staff member.

2.3 If you have been unable to share your feedback, you should take a complaint informally to a

Sabbatical Officer. If your complaint is about a Sabbatical Officer, then it should be taken to the

President. If your complaint is about the President, it should be taken to a different Sabbatical

Officer. If all Sabbatical Officers are involved in the complaint, then it should be taken to the Chief

Executive. Contact details for all Sabbatical Officers and the Chief Executive can be found on our

website at www.solentsu.co.uk.

2.4 If your complaint is about a Sabbatical Officer, Student Officer or any other directly elected

representative, and involves action within their elected remit, the complaint may be dealt with via

section 4.0 of this document. If the complaint refers to the actions of an elected representative as a

student outside of their elected duties, then the complaint may be dealt with under the Student

Disciplinary Policy

3.0 Informal Process

3.1 All complaints will begin with an informal discussion between you and a member of the Union team

aimed at resolving your concerns in the first instance.

3.2 If informal discussion is unable to resolve the issue, we would seek to offer arbitration or mediation

as a further informal resolution:

Mediation is a process whereby a person who is not involved in the complaint works together with

the involved parties to try and achieve a resolution. This is usually through informal meetings. The

Mediator may be a Sabbatical Officer or staff member.

Arbitration is a process whereby an independent person collects information on the issue from both

parties, and suggests a resolution based on this evidence. The arbiter may be a person from an

external body such as the National Union of Students, or the University.

3.3 Mediation

3.3.1 Solent Students’ Union will aim to arrange mediation within ten working days of this being

agreed as the appropriate method to resolve your complaint.

3.3.2 The Mediator can be either a Sabbatical Officer or staff member. They must be a neutral

party who should not be an expert in the area of dispute, or personally involved as a named

party within the dispute.

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3.3.3 Both parties must agree on the Mediator.

3.3.4 The outcome must be agreed in writing by both parties, after a meeting(s) arranged by the

Mediator. If no agreement is reached the dispute will be taken to the formal stages as

outlined below.

3.4 Arbitration

3.4.1 Solent Students’ Union will aim to arrange arbitration within ten working days of this being

agreed as the appropriate method to resolve your complaint.

3.4.2 The Arbiter will be an expert appointed by the Union on the basis of knowledge and

experience. Both parties must agree on the Arbiter.

3.4.3 The Arbiter cannot be a Students’ Union staff member or Sabbatical Officer, and must be

independent from the Students’ Union. This may include either a University staff member, or

someone from an external party, such as the National Union of Students.

3.4.4 The outcome must be arranged by the Arbiter for the best and fairest outcome that fits

within the Vision, Mission and Values of Solent Students’ Union.

3.4.5 Both parties must agree to the Arbitration in writing for it to be upheld. If no agreement is

reached, then the dispute is escalated to the formal stages.

3.4.6 In most cases, informal discussion should resolve any difficulties identified. If this is not the

case, the formal procedure as outlined below should be commenced.

4.0 Democratic/Governance Complaints

4.1 Democratic or Governance complaints are those involving the behaviour and decisions of Solent

Students’ Union members and political committees in their capacity as elected representatives and

decision makers. These include complaints concerning the Union’s Memorandum and Articles of

Association and Bye Laws, rules, democratic structure, and Student Council. Political complaints

include, but are not restricted to;

Complaints regarding the behaviour of a Sabbatical Officer, Student Officer, Course

Rep or other directly elected representative;

Complaints regarding the rules set out in the Memorandum and Articles of

Association and Bye Laws;

Complaints regarding the failure of Student Council to enforce a Union policy.

4.2 If you are not sure whether your complaint is Democratic/Governance or about our operational

services, you can seek advice from the Students’ Union President. If your complaint involves the

President you can speak with another Sabbatical Officer or the Chief Executive.

Formal Stages

4.3 Bye Laws

4.3.1 If your complaint is about one of Solent Students’ Union’s Bye Laws and you would like to

make a change, you can submit a motion to Student Council using the motions form, which

can be found at http://www.solentsu.co.uk/voice/committees/studentcouncil.

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4.4 Behaviour of an Elected Representative

Stage One

4.4.1 If your complaint is about the behaviour of an elected representative, you should put your

complaint in writing to the Students’ Union President. If the President is also involved in the

complaint, your complaint should be taken to a different Sabbatical Officer. The Student

Involvement Manager should be copied in to the correspondence. The written complaint

should include as much detail as possible, for example the date and timing of any incident,

names of the person(s) involved, evidence where possible, and what you see as an

appropriate outcome. You should include your contact details so we are able to get back to

you with a response. An acknowledgement of receipt of the complaint will aim to be

dispatched within five working days. All contact details for Sabbatical Officers and Students’

Union staff can be found at http://www.solentsu.co.uk/about/contactus. If you are unable to

put a complaint into writing or have any accessibility issue with presenting your complaint,

contact one of the Sabbatical Officers to discuss how best to continue.

4.4.2 You will normally have written confirmation of whether any action will be taken, with details,

within ten working days of the receipt of complaint being confirmed. This is to allow the

Leadership Team to sit and discuss the complaint. If this has not been possible, then you will

be contacted every five working days until the Leadership Team has reached a decision.

4.4.3 If action is to be taken, the Leadership Team will delegate a Sabbatical Officer to investigate

the complaint. The investigator will then have ten working days to provide a result of their

investigation. If the complaint is not upheld, you will be informed as such.

4.4.5 If the result of the investigation is for action to be taken, the elected representative in

question will have 28 days in which to achieve the appropriate outcome. This will be decided

upon by a panel of Student Council and the original complainant, who has the right to

additional independent representation on this panel.

4.4.6 In most cases informal discussion should resolve any difficulties identified. If the individual or

student group fails to improve or sustain improvement, stage two of the procedure as

outlined below should be commenced.

4.5 Stage Two

4.5.1 The final stage of the procedure may be for the complainant to call a vote of no confidence

in the elected representative in question, as per the rules set out in Bye Law 10 of Solent

Students’ Union’s Bye Laws, which can be found at

https://www.solentsu.co.uk/about/publications.

4.6 Complaints regarding Student Council

4.6.1 If there is a complaint regarding the operation of Student Council, then you may submit a

Procedural Motion to Student Council, according to Bye Law 4.7 of Solent Students’ Union’s

Bye Laws.

4.6.2 If your complaint is regarding the actions of Student Council, or their supposed failure to

uphold policy, the complainant should put their complaint in writing to the Students’ Union

President, or another Sabbatical Officer if the complaint involves the President in any way.

The Student Involvement Manager should be copied in to the correspondence. The letter

should include as much detail as possible, for example the date and timing of any incident,

names of the person(s) involved, concrete evidence if possible, and what the complainant

sees as an appropriate outcome. The complainant should include their contact details for a

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response. An acknowledgement of receipt of the complaint will be dispatched within five

working days.

4.6.3 You will have written confirmation of whether action will be taken, with details of the action,

normally within ten working days of the receipt of complaint being confirmed. This is to

allow Leadership Team to sit and discuss the complaint. If this has not been possible, then

you will be contacted every five working days until Leadership Team has reached a decision.

4.6.4 If the Leadership Team decide action should be taken, they will delegate a Sabbatical Officer

to investigate the complaint. The investigator will then have ten working days to provide a

result of their investigation. If the complaint is not upheld, you will be informed as such.

5.0 Operational Complaints

5.1 Operational complaints are those not relating to the Union’s democratic structure, elected officers or

representatives, Memorandum and Articles of Association or Bye Laws, and procedures. These

complaints will involve the quality of a service provided by the Union or the behaviour of a Union

member of staff. Operational complaints include, but are not limited to;

Complaints regarding the price, quality or service within any Solent Students’ Union commercial

outlet;

Complaints regarding the availability and scope of services offered at noncommercial departments of

Solent Students’ Union (such as the Course Reps,

Student Advice Service, non-commercial events e.g. Freshers Fayre);

Complaints regarding the provision of volunteering and societies;

Complaints regarding any written or visual communication disseminated by Solent

Students’ Union;

Complaints regarding the behaviour and conduct of staff members.

5.2 Formal Stages

Stage One

5.2.1 A complaint regarding commercial or non-commercial services should be sent in writing to

the Students’ Union Chief Executive at [email protected]. If the complaint is

regarding the Chief Executive, then it should be sent in writing to the Students’ Union

President. An acknowledgement of receipt of complaint should be with the complainant

within five working days. If you are unable to put a complaint into writing or have any

accessibility issue with presenting your complaint, contact the Chief Executive to discuss how

best to continue.

5.2.2 You will normally receive written confirmation of whether any action is due to be taken,

within ten working days of the receipt of complaint being acknowledged.

6.0 Appeals

6.1 You can, if you wish, appeal the outcome of your formal complaint.

6.2 The appeal will be dealt with by a member of the Trustee Board. The appeal hearing will consider the

original decision taken. You will have the opportunity to put forward the following:

New evidence which was not available during the first hearing and/or

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Criticisms or challenges to the original decision making process such as a failure to follow the correct

procedure or a failure to provide a fair hearing.

The Chief Executive will confirm receipt of your appeal request and the decision regarding whether

there are grounds for appeal. This will be in writing, and will aim to be within ten working days.

The appeal hearing decision is final and there is no further right of appeal.

To further a complaint at this stage, the Charity Commission must be contacted. Details of which can

be found at www.charitycommission.gov.uk.

7.0 Misuse of the Complaints Policy

7.1 Any person found in abuse of the complaints policy, for example by deliberately making clearly false

accusations, may be disciplined by Solent Students’ Union through the Student Disciplinary Procedure, which

can be found at www.solentsu.co.uk

8.0 Further Information

8.1 For further information about the contents of this document, please feel free to contact the Students’

Union President or the Chief Executive. Contact details are available at

http://www.solentsu.co.uk/about/contactus.

8.2 Solent Students’ Union is an organisation that strives for improvement. If you have any suggestions as to

how this document could be improved, please contact the SU President.

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20) Student Disciplinary Procedure

1.0 Policy Summary

1.1 This policy and procedure applies to all student groups and individuals of Solent Students’ Union,

including all groups which are student-led, societies, student media and volunteers.

1.2 This policy aims to ensure that there is a fair and systematic approach to investigation and any

subsequent corrective action for all matters where it is believed that accepted standards are lacking

to a level that may be detrimental to Solent Students’ Union, the University or the community, or that

a breach of conduct is suspected to have occurred. Standards of conduct are those defined by the

Union’s policies, rules and procedures, legal requirements and Members Code of Conduct (bye law

17).

1.3 Except in cases of gross misconduct or similar (see appendix 9), the following procedure will apply.

However, if after initial investigation a matter appears sufficiently serious or if the student group or

individuals alleged misconduct warrants such action, the procedure may be taken up at any

appropriate stage, even when the group or individual have no current warnings on record.

2.0 Informal Procedure

2.1 Solent Students’ Union will seek to resolve all matters regarding student groups or individuals on an

informal basis. Where formal action is considered appropriate the informal procedure of this policy

will still apply in the first instance.

2.2 The details of any complaint or concern should be raised with the relevant member of the Students’

Union management team in the first instance. In most instances, this will usually be the Student

Involvement Manager or Chief Executive. The relevant manager, or in some more serious cases the

Leadership Team, will identify the appropriate Students’ Union staff members or elected Officers to

facilitate an informal discussion.

2.3 Solent Students’ Union will facilitate an informal discussion with the relevant individuals or student

groups to resolve all matters on an informal basis where possible.

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2.4 In most cases informal discussion should resolve any difficulties identified. If the individual or student

group fails to improve or sustain improvement, the formal procedure as outlined below should be

started.

3.0 Investigation

3.1 In all cases of alleged misconduct the appropriate staff member or elected Officer, as decided by

Leadership Team, will investigate the matter and record the details on the form Student Disciplinary

Investigation Record (see appendix 1).

3.2 The investigation may involve interviewing witnesses, taking witness statements, viewing online or

social media communications, checking group emails, viewing CCTV or video recordings or any other

such evidence as may be deemed appropriate. At all stages within the investigation the rights to

privacy will be adhered to in accordance with any current legislation.

3.3 The investigating elected Officer or staff member will meet with the individual/s involved, or the

student group’s elected committee to clarify the situation and establish facts. When any such

investigation takes place, all individuals involved will be told at the outset the nature of the interview

and will have the right to be accompanied by a representative. The representative may be;

- A student at Solent University

- A Sabbatical Officer

NB: The investigating elected Officer or staff member will make it clear to the individuals involved that the

investigatory meeting is not a disciplinary hearing.

3.4 The investigating elected Officer or staff member will fully complete the Investigation Record Form,

available in appendix 1. The Students’ Union will let you know how long they expect the investigation

to take.

3.5 When the investigation is complete the following options will be available;

- No further action will be taken and the matter will be closed

- Informal action should be taken without the recourse to the formal procedure

- A disciplinary hearing should be arranged, as detailed below

3.6 Solent Students’ Union reserves the right to suspend individuals from involvement in the activity

related to the issue, or groups from operating as long as this is considered appropriate (as decided by

Leadership) whilst an investigation and any subsequent disciplinary procedures are underway. This

may include but is not limited to the removal of funding or freezing society accounts.

4.0 Composition of the Disciplinary Panel

4.1 The disciplinary panel will consist of three people;

- A Trustee of Solent Students’ Union

- Two members of Student Council

4.2 If an incident occurs over the summer, a panel will consist of three Trustees.

4.3 The disciplinary panel will be selected by the Chief Executive or Student Involvement Manager. Where

possible, the selection of Student Council members will be on a rotational basis across all members to

avoid the same members sitting on multiple panels in one academic year.

5.0 Formal Procedures Stages 1-5

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5.1 At all stages the matter will first have been fully investigated by the appropriate elected Officer or

member of staff following the guidelines at section 3.

5.2 The individual/s involved, or the student group’s elected committee will be notified in writing (see

appendix 2) of the requirement to attend a hearing. The notification will specify the hearing date and

time, the stage within the disciplinary process, the right to representation and the allegations that

have been made. Where a selected companion for representation is not available to attend the

hearing on the date notified, the hearing can be arranged for a more convenient time. Copies of any

relevant papers will be made available to the student groups’ elected committee

members/individual(s) prior to the disciplinary hearing. These will be anonymised where appropriate,

in line with GDPR regulations.

5.3 In all cases, a minimum of two working days’ notice of the hearing will be given to the students

involved. If the individual/s involved, or the student group’s elected committee need to rearrange the

hearing to a more convenient time, the hearing will not normally be postponed for more than five

working days.

5.4 At the hearing, the Panel will be accompanied by a staff member who will take minutes (see appendix

3). The details of the investigation as logged (see appendix 1) will then be conveyed to the individual/s

involved, or the student group’s elected committee by the investigation lead. The individual/s

involved, or the student group’s elected committee and/or their representative will be given the

opportunity to state their case, ask questions, present evidence and call witnesses.

5.5 After general questioning and discussion the chair of the panel should summarising the main points

concerning the alleged misconduct, the main points raised by the individual/s involved, or the student

group’s elected committee and any matters that need further investigation. The chair of the Panel

should adjourn the disciplinary hearing in order to:

- allow matters raised during the disciplinary hearing to be investigated by the appropriate elected

Officer or staff members, details of any further investigation will be logged (see appendix 1)

- permit the individual/s involved, or the student group’s elected committee to consider further the

nature of the case made against them.

5.6 After this, the Chair of the Panel should close the hearing.

5.7 After the disciplinary hearing, the Panel should consider all the facts and come to a conclusion about

what has happened. If the Panel is satisfied that the issue of concern is well founded and that there

are no relevant or acceptable mitigating circumstances, they shall issue a disciplinary sanction at the

relevant stage.

5.8 The panel shall notify the individual/s involved, or the student group’s elected committee of the

outcome of the disciplinary hearing within two working days of the hearing. The reason for the

decision should be given along with any required improvements, over what period and how this will

be assessed. The Panel will also notify the student groups’ elected committee members of the period

of time for which the warning will remain in force.

- A Written Warning will remain current for six months from the date of issue, after which it will be

disregarded for the purposes of further disciplinary action.

- A Final Written Warning will remain current for 12 months from the date of issue, after which it will

be disregarded for the purposes of further disciplinary action.

5.9 In exceptional circumstances, the panel may take into account an individual/s or student group’s

“expired” warning where there is evidence of abuse (such as unsatisfactory conduct soon after the

expiry of a warning) or a pattern emerges. In such exceptional cases the expired warning will not be

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treated as if it were still current, but may be taken into consideration for example when determining

the length of a subsequent warning, or in deciding not to impose a lesser disciplinary sanction for

subsequent offences.

5.10 The individual/s involved, or the student group’s elected committee will be issued with a copy of a

letter (see appendix 4) confirming the fact they have been given a disciplinary sanction, detailing at

what stage. The panel will also explain the rights of appeal and detail of how to exercise those rights

to the individual/s involved, or the student group’s elected committee. These details will be included

in the notes being taken (see appendix 3) in the space provided. Any documents pertaining to the

hearing should be sent to the appropriate staff member.

6.0 Disciplinary Sanctions

6.1 If after the hearing the Panel feels a sanction is warranted, it may be decided to impose a sanction.

The sanction stages are as follows:

Stage 1: Written Warning and compulsory termly development meetings with the appropriate Union staff

member and, where deemed appropriate an elected Sabbatical Officer, for the period the warning remains

current

Stage 2: Final Written Warning and compulsory monthly development meetings with the appropriate Union

staff member and, where deemed appropriate an elected Sabbatical Officer, for the period the warning

remains current

Stage 3: Final Written Warning plus suspension of the individual/s or student group from:

- activities and/or

- training and/or

- room bookings and/or

- booking access to facilities and resources and/or

- booking and access to transport and/or

- access to and use of budgets and/or

- attendance at Solent Students’ Union events

Stage 4: Individual/s or elected committee removed and group suspended (see appendix 5)

Stage 5: Disbanding of the student group (see appendix 6)

Stage 6: Removal of the student from Students’ Union membership, in accordance with Solent Students’ Union

Bye Law 1 (1.5c)

Stage 7*: Referral to an external body, i.e. the University or Police Authorities

*Stage 7 may be required to be applied alongside any other stage in accordance with the policies of Solent

University and the regulations of UK law.

6.2 If, after an investigation, it is decided that the formal procedures should be followed, the Panel should

consider at which stage the formal procedures should be invoked. Except in cases of gross misconduct

(see appendix 9), depending on the seriousness of the matter the formal procedures 1-4 will normally

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be followed. However, if after an investigation a matter appears sufficiently serious or if the student

groups alleged misconduct warrants such action, stages 1-4 may be omitted, even when a student

group has no current warnings on record.

6.3 The panel may decide the length of any suspensions from operating, representing Solent Students’

Union, competing, playing and/or training. This may be a:

- 2 week ban

- 4 week ban

- 8 week ban

- 12 week ban

- 1 year ban

- Permanent ban

7.0 Appeals

7.1 Individual/s or student groups may appeal any disciplinary sanction or other decision related to the

process. This must be done by informing the Chief Executive in writing within five working days of the

written outcome of the disciplinary hearing.

7.2 All appeals must clearly set out, in writing, the grounds on which the appeal is being made (see

appendix 8). The individual/s or student group’s elected committee members will have the

opportunity to put forward the following:

New evidence which was not available during the first hearing and/or

Challenges to the original decision making process such as a failure to follow the correct procedure or

a failure to provide a fair hearing.

7.3 The Chief Executive will confirm receipt of the appeal request and the decision regarding whether

there are grounds for appeal. This will be in writing within five working days of receipt (see appendix

7).

7.4 The individual/s or student groups elected committee members will be invited to attend an appeal

hearing. An invitation will be received in writing and will confirm their right to be accompanied by a

representative.

7.5 Solent Students’ Union will appoint a panel to hear the appeal who, wherever possible, has not been

involved in the original investigation or hearing. The appeal panel will hold the appeal hearing within

seven working days of the appeal confirmation where this is possible.

7.6 The outcome of the appeal will be confirmed in writing, see appendix 8, and be one of these options:

The original decision is upheld and the sanction confirmed

The original decision is overruled and the sanction rescinded

The original decision is confirmed but an alternative sanction imposed. A sanction may be reduced

but not increased.

7.7 The appeal hearing decision is final and there is no further right of appeal.

7.8 The Students’ Union is committed to fairness and equality across all decision making processes. In the

exceptional circumstance that the original complainant has an issue with the final decision made by

the Students’ Union, they may note their concerns in writing to the Chief Executive within 10 working

days of the final hearing decision. If the complainant has an issue with the way that the original

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complaint has been dealt with by the Students’ Union, the case will be dealt with under the

Complaints Procedure.

8.0 Composition of the Appeal Panel

8.1 The appeal panel will consist of three people who, wherever possible, have not been previously

involved in the case:

- A trustee

- Two members of Student Council

8.2 The appeal panel will be selected by the Chief Executive or Student Involvement Manager. Where

possible, the selection of Student Council members will be on a rotational basis across all members to

avoid the same members sitting on multiple panels in one academic year.

8.3 Over summer, panel should be made up of Trustees.

9.0 Procedures for conducting a Disciplinary or Appeal Hearing

9.1 The following procedure should be applied for all disciplinary or appeal hearings:

The disciplinary hearing or appeal will be chaired by a Trustee

The Chair will introduce the members of the panel and ascertain the status of anyone accompanying

the individual/s or student group’s elected committee

If the individual/s or student group’s elected committee has not responded to any communications or

is not present after 15 minutes, the disciplinary or appeal hearing will continue in their absence.

The Chair will inform the representative that they have speaking rights

Where a person is accompanying the individual/s or student group as a witness, the Chair will inform

them that they have no speaking rights

If the individual/s or student group elected committee members are unaccompanied, the Chair will

clarify whether it is their wish to proceed unaccompanied or unrepresented

Should the individual/s or student group express a wish not to proceed without representation, the

Chair will adjourn the Hearing until such time as the individual/s or student group have arranged

support. At this time the Hearing will reconvene

Should the individual/s or student group be satisfied and express a wish to proceed unaccompanied,

the Chair will record the fact in the minutes and proceed

The Chair will invite the investigating elected Officer or staff member to make an opening statement

The Chair will invite the individual/s or student groups elected committee members or their

representative to make an opening statement

The Chair will ask the investigating elected Officer or staff member to present their case and call

witnesses

Witnesses may be questioned through the Chair, the individual/s or student group elected committee

members and / or their representative

The Chair will ask the individual/s or student group elected committee members to present their case

and call witnesses

Witnesses may be questioned by the investigating elected Officer or staff member through the Chair

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The Chair will summarise the meeting

At any point during the proceedings, members of the panel may ask questions or seek clarification

through the Chair

The Chair will inform the individual/s or student group elected committee members that the outcome

will be notified to the group in writing

The Chair will close the Hearing

Note: Witnesses will normally provide written statements to the investigating elected Officer or staff member

during stage 5 of the Disciplinary Procedure. The individual/s or student group may request that new

witnesses be questioned at the disciplinary hearing, if those witnesses were unknown at the time that the case

was investigated. In such cases, the hearing may be adjourned by the Chair in order for the investigating

elected Officer or staff member to interview those witnesses as a part of the investigation.

10.0 Data protection

10.1 Students can withdraw their consent to be involved in investigations at any time.

10.2 When deciding on whether further action is needed in investigations, all names will be anonymised to

protect student identities.

10.3 The records of investigations will be retained for 3 academic years after the incident has occurred.

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Appendix 1: Student Disciplinary Investigation Record

Solent Students’ Union

PRIVATE AND CONFIDENTIAL

Student Disciplinary Investigation Record

Individual Name/ Group Name:

Committee names and positions/titles

Investigator:

Date of Investigation:

Stage of Procedure (tick as appropriate)

Investigation Stage 1 Appeal Stage 1

Investigation Stage 2 Appeal Stage 2

Investigation Stage 3 Appeal Stage 3

Investigation Stage 4 Appeal Stage 4

Gross Misconduct Gross Misconduct

Details of concern raised and date of occurrence:

[insert detail summary here]

Investigation Summary and Conclusion:

[insert detail here]

Investigation Notes:

Solent Students’ Union

PRIVATE AND CONFIDENTIAL

Investigation Record of Meeting

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Name: [insert name of person interviewed]

Investigator: [insert name of Investigating elected Officer or staff member]

Date: [insert date of interview]

Detail: RE: [Title of investigation]

[insert notes]

Investigator Signature Date

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Appendix 2: Notice of Disciplinary Hearing

[insert on SU letterhead]

Date

Dear [insert name]

I am writing to inform you that you are required to attend a disciplinary hearing at Stage [insert] of Solent

Students’ Union Student Disciplinary Procedure. At this meeting the question of disciplinary action against you

will be considered with regards to [insert summary of the concern raised].

The disciplinary hearing will be held at [insert date and time] and will take place in [insert location].

You are entitled to be accompanied by another student, a Sabbatical Officer or a member of Student Council. I

have enclosed a copy of Solent Students’ Union Student Disciplinary Procedure with this letter.

Please confirm your attendance at the disciplinary hearing as soon as possible.

Yours sincerely

[name of person leading the hearing]

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Appendix 3: Student Disciplinary Hearing Record and minutes template

Solent Students’ Union

PRIVATE AND CONFIDENTIAL

Student Disciplinary Hearing Record

Individual Name/ Group Name: Committee Member names and positions

Date of Hearing:

Stage of procedure (tick as appropriate)

General Procedure: Gross Misconduct:

Stage 1 Hearing

Stage 2 Appeal

Stage 3

Stage 4

Appeal

Alleged breach of conduct and date of occurrence:

Hearing conducted by:

Name (and position):

These notes taken by:

Name and Job Title:

Others present at the Hearing:

Name (and position):

Reason given for declining to be accompanied (if relevant). Note: If the right to be accompanied has not been taken

up you must re-state that right and note the reason if still declined.

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Hearing Notes: When taking notes, identify those made following any adjournments/breaks

Complete the following section only if issuing a formal written warning (stage 1 of the procedure).

Formal Written Warning Date

Reason(s)

Agreement of standards required in the future:

Agreed plan specified to assist improvement:

Chair Note taker

Signature: Signature:

Date: Date:

Completed form to be retained on file, or within the Student Group’s file.

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Appendix 4: Notice of Written Warning / Final Written Warning

[insert on SU letterhead]

Date

Dear [insert name]

You attending a disciplinary hearing on [insert date] to discuss [insert summary of the concern raised]. I am

writing to confirm the decision taken at the disciplinary hearing that you will be given a Written Warning /

Final Written Warning / Final Written Warning and Suspension* under the [insert stage] of Solent Students’

Union’s Student Disciplinary Procedure.

This warning will be placed on your record/Student group record [insert name of group]. The record will be

disregarded after a period of 6/12* months providing your conduct improves to a satisfactory level. *delete

as required

The nature of the unsatisfactory conduct was: [insert summary]

The conduct or performance expected is: [insert summary]

The timescale within which the performance is required is: [insert]

The likely consequence of further misconduct or insufficient improvement is: [insert]

You have the right to appeal against this decision should you wish to do so. You must appeal in writing to Lorna

Reavley, Chief Executive within five working days of receipt of this letter. You may email Lorna at

[email protected], or bring your letter to the Chief Executive’s Office, 1st floor Solent Students’

Union, East Park Terrace campus.

Your sincerely

[name of person leading the hearing]

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Appendix 5: Confirmation of a Student Group’s elected committee member removal

[insert on SU letterhead]

Date

Dear [insert name]

On [insert date] you were informed in writing that you would be given a final written warning in accordance

with stage 3 of Solent Students’ Union’s Student Disciplinary Procedure. In that letter you were informed that

if your conduct or performance did not improve you were likely to be: [insert detail from previous letter]

At the disciplinary hearing on [insert date] it was decided that your conduct was still unsatisfactory and that

the you*/the elected members* would be removed from their positions and the student group [insert student

group name] suspended pending an EGM to elect new committee members/a new committee.*

*delete as appropriate

I am therefore writing to you to confirm the decision that [insert name]/your current elected committee

members* have been removed in accordance with stage 4 of Solent Students’ Union Student Disciplinary

Procedure and the student group [insert name] is suspended until an EGM is held to elect new members. The

reasons for the removal of elected committee members are:

You have the right to appeal against this decision should you wish to do so. You must appeal in writing to Lorna

Reavley, Chief Executive within five working days of receipt of this letter. You may email Lorna at

[email protected], or bring your letter to the Chief Executive’s Office, 1st floor Solent Students’

Union, East Park Terrace campus.

Your sincerely

[name of person leading the hearing]

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Appendix 6: Disbanding of a Student Group (following previous warnings)

[insert on SU letterhead]

Date

Dear [insert name]

On [insert date] you were informed in writing that you would be given a final written warning in accordance

with stage 3 of Solent Students’ Union’s Student Disciplinary Procedure. In that letter you were informed that

if your conduct or performance did not improve you were likely to be: [insert detail from previous letter]

At the disciplinary hearing on [insert date] it was decided that your conduct was still unsatisfactory and that

the student group [insert name] would be disbanded.

I am therefore writing to you to confirm the decision that the student group [insert name] will be disbanded in

accordance with stage 5 of Solent Students’ Union Student Disciplinary Procedure and that your last day of

being affiliated as a student group will be [insert date]. The reasons for the disbanding of your student group

are:

You have the right to appeal against this decision should you wish to do so. You must appeal in writing to Lorna

Reavley, Chief Executive within five working days of receipt of this letter. You may email Lorna at

[email protected], or bring your letter to the Chief Executive’s Office, 1st floor Solent Students’

Union, East Park Terrace campus.

Your sincerely

[name of person leading the hearing]

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Appendix 7: Notice of Appeal Hearing

[insert on SU letterhead]

Date

Dear [insert name]

You have appealed against the Formal Written Warning/Final Written Warning/Removal of elected committee

members/disbanding of the student group [insert name]* confirmed to you in writing on [insert date of

previous letter].

*delete as appropriate

Your appeal will be heard on [insert date and time] at [insert location].

Your appeal will be heard by [insert name of appeal panel].

The decision of the appeal hearing is final and there is no further right of review.

You are entitled to be accompanied by another student, a Sabbatical Officer or a member of Student Council.

Your sincerely

[name of person leading the hearing]

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Appendix 8: Letter informing the appeal has NOT been upheld

[insert on SU letterhead]

Date

Dear [insert name]

In the letter dated [insert date] you formally requested that an appeal meeting be arranged under Solent

Students’ Union’s Student Disciplinary Procedure, to hear your appeal against [insert].

The hearing took place on [insert date] at which [either] you were accompanied by [insert details of

representative] OR you declined your right to be accompanied by a representative.

You were invited to state the grounds on which the appeal was being made. These were as follows [insert].

The hearing was adjourned whilst the issues you raised were investigated. All the information provided was

considered and the hearing was reconvened to make known that the original decision to take disciplinary

action was the correct one. The reasons are as follows [insert].

In coming to the above conclusion the points raised by you/your representation were considered, but felt that

they were not sufficient as mitigating factors/not relevant to the investigation. [include any description or

explanation of the above statement].

I am therefore writing to state that the decision to [state decision] stands.

*delete as appropriate

Your sincerely

[name of person leading the hearing]

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Appendix 9: Gross Misconduct

The following are examples of matters that are normally regarded as gross misconduct:

6.2.1 Theft or fraud;

6.2.2 Physical violence or bullying;

6.2.3 Deliberate and serious damage to property;

6.2.4 Serious misuse of the organisation’s property or name;

6.2.5 Deliberately accessing internet sites containing pornographic, offensive or obscene material;

6.2.6 Serious insubordination;

6.2.7 Unlawful discrimination or harassment;

6.2.8 Bringing the organisation into serious disrepute;

6.2.9 Serious incapability brought on by alcohol or illegal drugs;

6.2.10 Causing loss, damage or injury through serious negligence;

6.2.11 A serious breach of health and safety rules;

6.2.12 A serious breach of confidentiality.

6.12.13 A serious data protection breach.

This list is intended as a guide and is not exhaustive.

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21) Student Groups of Conduct

1.0 Summary

1.1 This policy highlights the code of conduct to be abided by all students involved in student activities or

groups as part of Solent Students’ Union.

1.2 For the purposes of this policy, the terms ‘student activities’ or ‘groups’ includes all groups which are

student-led and include; societies, student media and volunteers.

2.0 Policy Statement

2.1 Solent Students’ Union recognises that there is a diverse range of student groups within the Students’

Union who wish to undertake a large variety of organised and social activities.

2.2 Solent Students’ Union is committed to the value of inclusivity and aims to ensure that all activities

within Solent Students’ Union are inclusive to all students who may wish to participate in them, and

that students are free to participate in activities in a safe, non-threatening and enjoyable

environment.

2.3 Solent Students’ Union recognises that groups may wish to undertake welcome activities to new

members each year as an important way of getting new and existing members to mix with each other.

The Union is committed to ensuring that all activities take place in a considered, safe and inclusive

manner without causing undue pressure and distress to student members or a nuisance to the local

community.

2.4 Solent Students’ Union is committed to ensuring the continued health and safety of all staff and

student members and that all activities that take place have been risk assessed.

2.5 Solent Students’ Union is committed to a zero tolerance approach to all forms of discrimination.

3.0 Activities

3.1 It is the responsibility of the society and/or group’s committee members to ensure that all activities

organised through or for group members are inclusive and in line with Solent Students’ Union’s

Health and Safety Policy. It is the responsibility of the individual or group to ensure that all activities

are enjoyable to all members that wish to participate and that no ‘peer pressure’, intended or

otherwise, is placed on members to do anything that they would not like to do.

3.2 It is the responsibility of the individual or group to ensure that they provide activities that are free

from discrimination, bullying and harassment. Failure to do so may result in disciplinary action against

the group and/or individual members within it.

3.3 It is the responsibility of the individual or group to ensure that all members are made to feel part of

the group and are able to participate in teams and/or group activities regardless of their willingness to

participate.

3.4 As an individual or group within Solent Students’ Union, the following guidelines must be abided by;

3.41 All individuals/groups will:

- Ensure that all activities, including social activities, are enjoyable to members in a safe and

non-threatening environment.

- Ensure that the welfare of students at group events it paramount and is considered during

the planning of all group events and activities.

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- Ensure that membership of the group or any teams within it is not dependent on

participation within activities.

- Ensure that all members are free from ‘peer pressure’, bullying and harassment, whether

intended or not, when participating within group activities.

- Ensure that no member of the group is forced into consumption of any sort and that where

alcohol is offered as part of an event that a suitable non-alcoholic alternative is available.

- Ensure that all communications from the group to its members are suitable and do not

promote any activity that is in breach of any Union policy or procedure.

3.42 All individuals/groups will ensure they do NOT:

- Engage in any activities which are likely to bring the Students’ Union or the University into

disrepute.

- Promote abuse of alcohol consumption as a method of ‘joining in’ group activities.

3.5 Failure to abide by these guidelines may result in disciplinary action being taken using the Students’

Union Disciplinary Procedures, which can be found online:

(https://www.solentsu.co.uk/about/publications/). Student groups may also be subject to the

University’s Student Disciplinary Procedure: (https://portal.solent.ac.uk/documents/student-

services/student-disciplinary-procedure.pdf).

4.0 Initiations

4.1 The Students’ Union does not condone any behaviour which places members in a position in which

they feel pressured into doing something they would rather not do, whether it is intended or not.

4.2 All activities must be non-compulsory for members to participate in at their choosing and non-

participation must be treated respectfully, with no bullying or peer pressure applied.

4.3 Activities do not include enforced degradation or humiliation or fall outside of publically acceptable

standards of behaviour, e.g. nudity.

4.4 As with all activities, any activity carried out as ‘initiations’ must have an appropriate risk assessment

completed and handed to the relevant Students’ Union Coordinator prior to the event taking place.

4.5 Failure to abide by these guidelines may result in disciplinary action being taken using the Students’

Union Disciplinary Procedures, which can be found online:

(https://www.solentsu.co.uk/about/publications/). Student groups may also be subject to the

University’s Student Disciplinary Procedure: (https://portal.solent.ac.uk/documents/student-

services/student-disciplinary-procedure.pdf).

5.0 Individual Members

5.1 It is important that all members of student groups behave in such a way as to uphold the reputation

of the Students’ Union and University at all times when participating in activities.

5.2 As a member of a group, all members agree to abide by the following terms at all times when

representing the Students’ Union and the University, including during social activities;

5.21 Members WILL:

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- Treat all Union and University property with respect and will not interfere with other

people’s enjoyment of Union or University facilities or events.

- Conduct themselves at all times in a reasonable and responsible manner of mutual respect

and understanding for all members of the University and external community.

- Conduct themselves in a manner that shall not offend others and shall not use foul and

abusive language, either orally, in writing or by expression.

- Adhere to all Union policies and procedures.

5.22 Members WILL NOT

- Engage in any activity or behaviour that is likely to bring either the Union or University into

disrepute, or that causes either a nuisance or distress to members of the local community.

- Engage in any behaviour which is deemed an act of discrimination, bullying or harassment.

5.3 Failure to abide by these guidelines may result in disciplinary action being taken using the Students’

Union Disciplinary Procedures, which can be found online:

(https://www.solentsu.co.uk/about/publications/). Student groups may also be subject to the

University’s Student Disciplinary Procedure: (https://portal.solent.ac.uk/documents/student-

services/student-disciplinary-procedure.pdf).

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22) Students’ Union Bye Laws

Introduction

The Union is governed by two main documents; the Memorandum and Articles

Of Association and the Byelaws.

The Memorandum and Articles of Association are a legal document, outlining the Unions purpose and aims.

The Byelaws are not a legal document, but outline how the Union should run and operate day to day.

This is a dynamic document, which can be changed by a simple resolution of Student Council and the Board of

Trustees. Hopefully this document is readable and understandable, and from reading this you should find out

everything you need to know about the Union and how it should run; from elections and Student Council, to

the Board of Trustees.

While this document should provide you with everything you need, the Memorandum

& Articles of Association are still our main governing document, and have overriding authority of these

Byelaws, and any other Union policies.

The Byelaws were adopted on: 3rd March 2014.

Megan Maddex

Students Union President

2016 – 2018

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Contents:

Bye Law 1 Membership page 2

Bye Law 2 Union Policy page 4

Bye Law 3 General Meetings page 5

Bye Law 4 Student Council page 7

Bye Law 5 Referenda page 11

Bye Law 6 The rules for the conduct of Elections page 12

Bye Law 7 Duties of Sabbatical Officers page 17

Bye Law 8 Student Officers page 19

Bye Law 9 Officer Committee page 20

Bye Law 10 Removal from Office page 22

Bye Law 11 Leadership Team page 24

Bye Law 12 Societies page 25

Bye Law 13 External Affiliations page 27

Bye Law 14 Trustees page 28

Bye Law 15 Trustee Code of Conduct page 30

Bye Law 16 Conflict of Interest Policy Page 34

Bye Law 17 Members Code of Conduct page 36

Bye Law 18 Campaigning Page 37

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Byelaw 1 – Membership

1.1. Types of member

1. Full members – Automatic membership

Any student enrolled at Solent University

All Union Sabbatical Officers

2. Associate members – May be subject to a fee set by Trustees

Union and University staff

Former students of the University

Anyone on an approved scheme with an associated institution

3. Reciprocal Members- May be subject to a fee set by Trustees

Any student from an institution who is affiliated to the NUS who is living or working in Southampton

Any student from other student organisations who has been granted reciprocal membership by Student

Council

1.2. Privileges of membership

1. The privileges of full membership are;

Use of Union social facilities

Access to service and support facilities

To join Union affiliated Clubs, Societies and Liberation groups, subject to their conditions of membership

To participate in Union Democratic Structures

To run for elected office in the Union, or propose and second candidates for elected office

Representation on academic issues

To introduce up to two guests at any one time to members only restricted areas within the Union

Access to

the Governing documents of the Union

minutes of any Union meeting except those dealing with issues relating to staff or disciplinary matters

the Annual Accounts of the Union

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The Annual Report of the Union

The list of organisations to which the Union is affiliated including details of affiliation fees.

2. The privileges of associate membership are;

Use of Union social facilities

To join Union Societies and activities, subject to their conditions of membership

3. The privileges of reciprocal membership are;

Use of Union social facilities

To join Union Societies and activities, subject to their conditions of membership

1.3. Student Opt-Out

Students wishing to opt out of membership may do so by either;

Opting out at the point of enrollment to Solent University

Or

in writing to the President of the Union who will inform the University Secretary within 5 days

2. The privileges of students who have chosen to opt out of membership (as outlined in the Education

Act 1994) are:

Use of Union social facilities

To join Union Activities, subject to their conditions of membership

Access to service and support facilities

3. Those students who have chosen to opt out of membership will still be subject to the same code of

conduct as members, and the trustees may still withdraw these privileges if the student breaks this

code of conduct.

1.4 Membership Requirements

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All members of the Union and opted out students are required to conduct themselves according to the

Governing documents and Code of conduct whilst engaging in any Union activities. Any breach of these

provisions shall be considered a disciplinary matter and may result in any or all privileges of membership being

withdrawn.

1.5 Termination of membership

Membership of the Union and the rights of an Opted Out Student will immediately terminate if;

They cease to be a Student at Solent University;

They cease to be employed by either the Union or the University;

Membership is withdrawn as a result of the disciplinary procedures

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Byelaw 2 – Union Policy

2.1 Setting Policy

Union Policy may be set by members via the democratic processes of the Union at either;

Student Council

General Meetings

Referendum

2.2 Overturning Policy

1. The Board of Trustees has the right to overturn any policy decision set via the democratic processes if

the policy;

has serious financial implication for the Union

fails to comply with law or the charitable aims of the Union

is likely to damage the reputation of the Union

The decision of the Board of Trustees in these matters shall be final

2.3 Policy Register

The President will maintain a Policy register which is available to any full member, trustee or employee of the

Union.

The President will advise Student Council of Policies which will lapse in the following month.

2.4 Amendments

Policies may be amended by a resolution of Student Council provided this is not within the same academic

year that the policy was adopted.

2.5 Policy Lapse

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Policy shall automatically lapse:

After 3 years

In the event it contravenes or contradicts any law, Article or Byelaw of the Union

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Bye law 3- General Meetings

3.1 Annual General Meetings

1. Annual General Meetings must be held once a year, at a time chosen by the Trustees, and will:

Receive minutes of the previous Annual Members Meeting

Receive reports from Trustees on the Union’s Activities

Receive audited accounts of the Union, for the previous financial year

Appoint the Union’s Auditors

Review the Union’s Code of Practice

Consider and approve the register of external affiliations

Provide a forum for members to question Trustees

2. Quorum is 50 full members of the Union

3.2 Extraordinary General Meetings

1. Any General Meeting, which is not the Annual General Meeting, is known as an Extraordinary General

Meeting (EGM).

2. The purpose of an EGM is to receive and consider motions.

3. EGMs may be called by the Trustees at any time, but must be called if:

Provided with a request signed by at least 100 members

A resolution is passed at Student Council

Required to do so by the members under the Companies Act

4. EGMs must be held in one single location or simultaneously at a maximum of three separate venues with a

video, audio or other real-time link between all of the venues. At the start of such meetings, each venue must

indicate by majority vote that they are satisfied with the meeting set-up and technology.

5. EGM’s must be called with at least 14 clear days’ notice or shorter notice if it is so agreed by a majority of

the Members having a right to attend and vote at that meeting.

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6. Quorum is 50 full members of the Union.

3.3 Chair of General Meetings

1. The chair of Trustee Board will act as chair for the Annual General Meeting and all Extraordinary General

Meetings.

2. In the absence of the Chair of Trustees any Student Trustee or Sabbatical Officer Trustee shall preside as

chair of the meeting. This will be decided by a vote of members present.

3.4 Voting in General Meetings

1. All full members of the Union are entitled to vote, and must do so through a simple show of hands or

campus cards.

2. A vote must be taken for, against and abstaining the motion. The Chair will have casting vote only.

3.5. Miscellaneous

1. If Quorum is not met, the Chair shall allow 30 minutes for Quorum to be met. If Quorum is still not met, no

vote may take place and the meeting shall be adjourned in accordance with the Articles of Association.

Questions or comments that make reference to an employed member of staff of the Union or any question or

comment that in the view of the Chair could be perceived as slanderous will not be allowed.

The minutes from the Annual General Meeting shall be published within 1 calendar month.

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Byelaw 4 – Student Council

4.1. Membership

1. The membership of Student Council is:

Sonar Media President

RAG President

Societies Council Chair

BME Students’ Officer

Disabilities Student Officer

EU & International Students’ Officer

LGBT+ Students’ Officer

Mature Students’ Officer

Postgraduate Students’ Officer

WMA Liaison Officer

Womens’ Officer

Mental Health Campaigns Officer

Trans+ Student Officer

2. In addition to this, a Chair and Deputy Chair of Student Council must be elected by a majority vote of

the Student Council. The Chair of Student Council must not already hold a position on Council and

cannot be a current Sabbatical Officer.

3. All Sabbatical Officers are expected to attend Student Council, with full speaking rights but no right to

vote. If unable to attend, apologies and a written report must be submitted to the Chair.

The Chief Executive may attend, with full speaking rights but no right to vote. Other members of

Union Staff, and non-Union members, may attend at the discretion of the Chair of Student Council.

Full members of the Union may attend Student Council, with full speaking rights but no individual

vote.

Associate Members, Reciprocal Members and opted out students may attend Student Council but

have no right to speak or vote.

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4.2 The Powers and Duties of Student Council

To provide advice and guidance to the Trustees

To receive written reports from Sabbatical Officers, Student Officers, Societies Council and Officer

Committee. Written reports must be submitted 5 working days before Student Council.

To receive, consider and vote on political policy.

To hold Sabbatical Officers, Societies Council, Officer Committee and Student Officers to account

through a Question Time session in Student Council.

Jointly with the Board of Trustees, approve amendments to the Bye Laws.

4.3 Attendance at Student Council

1. If a member of Student Council ceases to be a registered student, they will automatically be

considered as having resigned their post.

2. If a member is unable to attend a meeting, they must notify the Chair of Student Council and give a

reason.

3. If a member fails to attend three meetings, without good reason, at the discretion of the Chair of

Student Council, Student Council will discuss the matter and vote whether or not to remove them

from their position on Student Council.

4.4. Meetings

1. Student Council will meet at least 3 times in the Academic year with the first meeting held before the

end of November.

2. The dates of Student Council will be set by the President and ratified at the first Student Council

meeting. Additional meetings may be called by a request in writing to the Student Council chair from:

Officer Committee

At least 25% of the members of Student Council

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A signed petition of at least 10 full members of the Union

Notice of Student Council dates will be given no less than 5 days before the meeting.

4.5 Submission of Motions and Amendments

All motions and amendments shall be submitted via email to; [email protected].

Motions must be submitted to the Chair of Student Council 7 working days before the meeting to

allow publication of the agenda 5 working days before the meeting.

3. All motions must state a proposer and seconder, who must both be full members, and one of

whom must attend the meeting where their motion is to be discussed.

4. No motion, or motion conflicting with existing policy, may be brought forward more than once in the

same academic year.

5. A motion will be considered an Emergency Motion if it is urgent, and could not have been submitted

before the deadline. This is the decision of the Chair of Student Council.

6. Amendments may be proposed at any time before the meeting, or during discussion on the motion.

Amendments may delete, change or add words to the motion, but may not contradict the motion, or

significantly alter the resolution.

4.6 The Chair.

1. The Chair of Student Council must not take part in any debate, and when they speak, everyone else

must be silent.

2. The Chair of Student Council is responsible for maintaining order of the meeting, and anyone wishing

to speak must do so through the Chair. The length or nature of any debate is at the discretion of the

Chair.

The Chair will allow questions from the floor on Officer reports. The length of question time will be at the

discretion of the Chair.

4. In the absence of the Chair and the Deputy Chair, another member of the Union appointed by the

members of council present shall preside as chair of the meeting.

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4.7 Procedural Motions

1. The following procedural motions may be proposed:

Change to the order of business

A vote of no confidence in the Chair or challenge to the Chairs ruling

A motion for adjournment or postponement

A motion to refer the matter to trustees or another committee

2. Procedural motions must have a proposer and a seconder, who must both be full members. Procedural

motions must not be proposed while another member is speaking, or during a vote.

3. All procedural motions, except (b) shall be managed at the discretion of the Chair of Student Council. In the

case of (b) this shall be managed by the Deputy Chair of Student Council or in the absence of a Deputy Chair

one of the Sabbatical Officers.

4.8 Voting in Student Council

Only members of Student Council may vote. The Chair will have casting vote only.

Voting will be by a show of hands and decision made by a simple majority

A vote must be taken for, against and abstaining the motion. The Chair will have casting vote only.

If policy is passed at Student Council, it is the responsibility of all members of Student Council to ensure it is

implemented regardless of the vote they cast.

4.9 Miscellaneous

Quorum is 50% plus 1 of the member positions filled.

If Quorum is not met, the Chair shall allow 15 minutes for Quorum to be met. If Quorum is still not met, no

vote may take place.

Questions or comments that make reference to an employed member of staff of the Union or any question or

comment that in the view of the Chair could be perceived as slanderous will not be allowed.

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Bye Law 5– Referenda

5.1 Referenda

A Referendum may be called on any issue by:

a resolution of the Trustees;

a two thirds majority vote of the Student Council or General Meeting; or

a Secure Petition signed by at least 150 Members.

5.2 Voting

1. All full members are eligible to vote in a referendum.

2. The referendum will be considered valid if at least 300 Members cast a vote.

3. The resolution will be decided by a simple majority of all the votes cast

5.3 Policy

Policy set by Referenda may overturn policy set in General Meetings or Student Council.

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Byelaw 6– The Rules for the Conduct of Elections

6.1. Sabbatical and Other Elected Officers

Sabbatical officers must be elected in accordance with the Memorandum and Articles of Association and these

rules.

Nominations for Sabbatical Candidates will only be accepted from full members of the Union.

The term of office for Sabbatical Officers will be for a 12-month period, from 4th July until 3rd July.

Any other Officer positions will be elected from their representative or activity group to the satisfaction of the

Trustees, with reference to these rules.

6.2. Returning Officer

1. The Trustees will appoint a Returning Officer, who will at all times act independently of the electoral

contest. The Returning Officer must not be a full member of the Union.

2. The Returning Officer is responsible for ensuring that elections run in accordance with these rules. They

have sole and absolute discretion in interpreting these rules. The Returning Officers' decision is final.

3. The Returning Officer may appoint a Deputy Returning Officer and any other election officials they see fit.

The appointment of such officials must be at the discretion of the Returning Officer, but must not be a

proposer, seconder or candidate in the election.

4. The Returning Officer(s) shall undertake the following duties:-

the declaration and publication of the results

ensuring that all procedures governing Union elections have been properly applied

providing a report to the Board of Trustees and University Secretary on the conduct of the elections

5. The Returning Officer may declare an election null and void if:-

a voter has cast a vote as some other person, whether that person is living, dead or fictitious; or

a voter has voted where s/he is not entitled so to do; or

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any other serious misconduct is considered to have occurred

6.3. Election Officials

1. Election officials must be appointed no less than 48 hours before polling begins.

2. Candidates may object to up to two Election Officials. Where an objection is received and upheld, it is the

choice of the Returning Officer whether that Election Official will be relieved of their duties.

3. Election Officials must not seek to influence voters in any way, and must abide by these rules. Election

Officials will be required to sign a declaration to this effect.

4. If a complaint is lodged against any Election Official, it will be the responsibility of the Returning

Officer to resolve. This may include relieving the Election Official of their duties and disqualifying a candidate if

they feel the Election has been prejudiced.

5. Election Officials may not register their own vote whilst on duty.

6.4. Notice of Election

1. The notice calling an election will be issued by the Chair of the Board of Trustees at least 21 clear days

before the date for the close of nominations.

2. The notice will state the following

The positions for which nominations are invited.

The date and time for the opening of nominations.

The date and time for the close of nominations. Nominations will close at least 14 clear days before the

opening of the ballot.

Details of who is eligible to vote.

Details of how to submit a nomination.

Details of the arrangements for Question Time.

Location and opening times for polling stations.

Anything else that the Returning Officer thinks is necessary.

3. A minimum of two notices of election must be posted in the Students’ Union.

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4. Notice of election must also be posted on the Students’ Union Website.

6.5 The Process of Nomination

1. Nominations will only be accepted on receipt of a completed nomination form. Forms must be available

both online and in the Students’ Union from the date of nominations opening.

2. Candidates may not nominate themselves for more than one post in the same election.

No individual may act as proposer or seconder for more than one candidate for the same post.

4. The Nomination Form must state the candidates name, course and University Card number. It must

also carry the signature of the candidate, proposer and seconder.

5. The candidate should submit a copy of their manifesto.

6. On receipt of nominations the Returning Officer or the Deputy Returning Officer must check that the

nomination complies with the requirements as listed above in which event the Returning Officer or Deputy

Returning Officer must declare that the nomination is valid.

7. A full list of all candidates must be published within 2 working days of the close of nominations.

6.6 Candidates Briefing

All candidates are required to attend a candidates briefing which will inform them of the responsibility of the

positions and the election rules. The date of the candidates briefing will be set by the Returning Officer prior to

the nominations period opening.

6.7 Candidates Conduct

Candidates are required to comply with the law; the University rules; The Union Code of Conduct and Elections

rules.

Candidates may be disqualified by the Returning Officer if they or their campaign teams are found to have

broken the rules or their actions are determined to have undermined the election process.

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Candidates may also be subject to disciplinary procedures of the University or the Union.

6.8 Question Time

1. The Returning Officer shall issue a timetable for Question Time.

2. All Candidates are required to attend a Question Time. Should they be unable to attend, they must inform

the Returning Officer in writing at least 24 hours before. The Returning Officer must then decide if the reason

is acceptable, an unacceptable reason, or failure to inform may result in disqualification.

3. The Returning Officer must appoint a person to Chair Question Time, who must be a full member of the

Union.

6.9 Voting

Voting must be by cross campus ballot, using a system of Alternative Transferable Voting or Single Transferable

Voting. To avoid doubt, this should be operated in accordance with the procedures as recommended by the

Electoral Reform Society of Great Britain and Ireland.

Voting may be conducted online or via a paper ballot or a combination of both.

3. Paper ballots must display candidates’ names alphabetically by surname (commencing with the letter

randomly drawn by the Returning Officer) concluding with ‘No Suitable Candidate’. The ballot paper must

carry a unique, sequential reference number, and must allow for the retention of a stub with the voter’s

University card number.

4. The Returning Officer is responsible for the safe storage of ballot papers, and the security of ballot boxes.

This includes recording numbers, locations and signatures for ballot boxes.

5. The Returning Officer will arrange for polling stations to be staffed. This includes ensuring that ballot papers

and boxes are signed for, and ensuring that the number of ballot papers issued to voters is recorded.

6. Ballot papers must only be issued to voters with a valid Student number, and must be stamped with the

official Union stamp prior to issue.

7. The Returning Officer must ensure that all ballot boxes and ballot papers are returned securely, and that

ballot papers are not stored in the same location as ballot boxes.

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6.10 The Election Count

The Returning Officer must ensure that at the close of polls all ballot boxes are accounted for, secure and

sealed, and that all ballot papers are returned.

The count must be conducted in one single location and include all electronic and paper ballots cast.

The Count will commence when the Returning Officer is satisfied that all complaints relating to the conduct

and administration of the election have been resolved.

The Returning Officer may appoint individuals to assist in the count. The RO must make sure that those

involved in the election count have played no active part in the election.

Each candidate may have one scrutineer attend the count as an observer.

The only people in the count will be the Returning Officer, the counters and scrutineers. No one should leave

or enter the room during the count.

Once the count for a particular post has been completed the Returning Officer shall reconcile the total number

of votes recorded against the record of ballot papers issued. In the event of a discrepancy the Returning

Officer must decide whether the discrepancy could materially have affected the result, and take any

appropriate action.

Once the count has been completed for all posts the Returning Officer will sign a declaration of the results. The

result must be announced within one working day of the count.

If No Suitable Candidate wins the Election, the Trustees will issue notice of another election and re-open

nominations for the post.

6.11 Restrictions on Campaigning

Where a current Sabbatical Officer is a candidate in an election, they must record as annual leave any time

spent campaigning during work hours.

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Where a candidate holds temporary employment with the Union, they must not conduct their election

campaign during work hours. They are able to make reference to their employment during their campaign but

must not mention their campaign while working.

Candidates must not seek support from any member of Union staff, and staff must not show bias towards or

against any candidate.

6.12 By-Election

If any elected position becomes vacant during the year, the decision whether to hold a by-election will be that

of the Officer Committee.

If a Student Officer post becomes vacant, Officer Committee may appoint a member of the Union to the

vacant post as a non-voting member in the interim period.

6.13 NUS Conference Elections

1. NUS Conference Election will be held with all Union NUS delegate positions being elected by a cross campus

ballot.

6.14 Course Rep Elections

Only students registered on the course are entitled to stand or vote in Course rep elections.

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Bye Law 7 - Duties of Sabbatical Officers

Term of Office

1. The term of office for Sabbatical Officers will be for a 12-month period, from 4th July until 3rd July.

2. Sabbatical Officers level of remuneration is set in their employment contracts and reviewed yearly by the

Board of Trustees.

3. All other terms and conditions of employment of Sabbatical Officers will be the same as employees of the

Union.

7.2 Responsibilities of Sabbatical Officers

The Sabbatical Officers are collectively responsible for:

Conveying the views of the student body to the University

Promoting, defending and campaigning for the rights and interests of students

Supporting and working in partnership with elected Student Officers for the benefit of all students as the

Officer Committee

Implementing the decisions of General Meetings, Student Council, Referenda and any other Democratic

process

Producing reports to Student Council on progress against manifesto

Co-ordinating the training of incoming Sabbatical Officers.

Answering in the first instance to the Trustees and to Student Council and acting on behalf of the Board of

Trustees between meetings, reporting any action taken to the next Trustees’ meeting.

Attending various University committees as required and carrying out any action assigned from those

meetings.

Producing reports to the Trustees and Student Council from University committees, meetings, conferences etc.

whether verbal or written.

7.3 Sabbatical Officer Positions

The Union will have four Sabbatical Officer Positions which will be elected annually by cross campus ballot.

These positions are:

President

VP Education

VP Employability & Engagement

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VP Welfare & Community

7.4 Specific Responsibilities of Sabbatical Officers

The specific responsibility of each Sabbatical Position shall be outlined in their relevant Job Descriptions.

One of the Sabbatical Officers shall also be given the responsibility of Deputy President, as laid out in the

relevant role description, to be co-opted by the sabbatical team.

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Byelaw 8– Student Officers

8.1 Term of Office

1. The term of office for Student Officers will be for a 12-month period, from 1st July until 30th June although

work outside of term time is not necessarily expected.

2. Student Officer roles are voluntary.

8.2 Collective Responsibilities of Student Officers

The Student Officers are collectively responsible for:

Representing student views and opinion

Attending and reporting to Officer Committee

Attending and reporting to Student Council

Campaigning on issues affecting students

Encouraging and promoting student led activity and involvement with the Union

Ensure the Union is representing students from minority and liberation groups

Promoting principles of equality.

8.3 Student Officer Positions

The Union will have ten Student Officer positions available to be elected annually via cross campus

ballot. These positions are:

BME Students’ Officer

Disabilities Student Officer

EU & International Students’ Officer

LGBT+ Students’ Officer

Mature Students’ Officer

Postgraduate Students’ Officer

WMA Liaison Officer

Womens’ Officer

Mental Health Campaigns Officer

Trans+ Student Officer

8.4 Specific Responsibilities Of Student Officers

1. The specific responsibility of each Student Officer Position shall be outlined in their relevant role profiles.

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Bye Law 9 - Officer Committee

9.1 Membership

Membership of Officer Committee shall be:

President

VP Education

VP Employability & Engagement

VP Welfare & Community

e. BME Students’ Officer

f. Disabilities Student Officer

g. EU & International Students’ Officer

h. LGBT+ Students’ Officer

i Mature Students’ Officer

j Postgraduate Students’ Officer

k WMA Liaison Officer

l Womens’ Officer

m Mental Health Campaigns Officer

n Trans+ Student Officer

9.2 Chair

The chair of officer committee will be decided in the first meeting of the year and decided by a simple

majority vote of all members.

9.3 Powers

1. Officer Committee will have the power to:

Delegate the duties and powers of the Officer Committee to Full-time Officers and/or the Chief Executive

Develop new and existing services and facilities for the benefit of the membership of the Union.

Ratify the affiliation of Clubs and Societies to the Union

Refer policy to Student Council.

Supervise the work of Elected Officers

Convene sub-committees and working groups

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In the absence of a quorate Student Council, the Officer Committee shall have the authority to make plenary

decisions provided that:

The Officers are not so given power to alter the Bye Laws, or to resolve that the Union be wound up

This authority is only used in exceptional circumstances

9.4 Duties

The Duties of Officer Committee are to:

Implement all recommendations and Policy from the Trustee Board and Student Council

Ensure all Union business is conducted in accordance with the Governing Documents, Vision, Mission and

Values of the Union.

Organise and co-ordinate Union campaigns.

Report to and be accountable to Student Council

Promote equality of opportunity

Represent the concerns and interests of the Students both within the University and the wider community.

9.5 Meetings

1. Officer committee will normally meet once a month.

2. Emergency meetings may be called by a written request of a majority of Officer Committee members to the

chair which states the purpose of the meeting.

Agenda items must be submitted to at least two days before the Meeting. The agenda will be circulated at

least one day before the Meeting date.

Administrative support will be made available and Minutes taken. Minutes will be available to all members of

the Union.

The quorum for Officer Committee Meetings shall be 50% of the membership posts filled and a minimum of

two Student Officers.

9.6 Attendance at Officer Committee

1. If a member of Officer Committee ceases to be a registered student, they will automatically be

considered as having resigned their post.

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2. If a member is unable to attend a meeting, they must notify the Chair of Officer Committee and give a

reason.

3. If a member fails to attend three meetings, without good reason, the chair of Officer Committee will

report this to the next Student Council meeting. At the discretion of the Chair of Student Council,

Student Council will discuss the matter and vote whether or not to remove them from their position

on Officer Committee.

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Bye Law 10 – Removal from Office

10.1 Vote of No Confidence

Elected officers and trustees can be removed from their position by members following a vote of no

confidence.

10.2 Sabbatical Officers

A Vote of No Confidence in a Sabbatical Officer may be called by a signed petition of 100 full members of the

Union.

10.3 Student Officers

A vote of no confidence in Student Officer may be called by a signed petition of 100 full members of the Union.

10.4 Trustees

A vote of no confidence in a Trustee may be called by a signed petition of 100 full members of the Union.

10.5 The Vote

The vote of no confidence may be held by either;

A referendum of all members in which at least 300 students cast a vote ; or

A vote in Student Council.

10.6 Notice of a Vote of no confidence

1. The elected officer / trustee must be given at least 14 days clear notice of the vote of no confidence in

writing.

2. A notice of the vote of no confidence must be issued to members at least 14 clear days before the vote of

no confidence is held and stipulate why the vote has been called and how the vote will be held.

10.7 The elected officer / trustee must be given an opportunity to address the members entitled to vote

on the no confidence motion before the vote is taken by whatever means is deemed appropriate

according to the method of the vote.

10.8 The vote of no confidence will be considered passed if:

In a referendum of all members in which at least 300 students cast a vote the majority vote in support of no

confidence in the officer / trustee.

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In a vote at Student council in which two thirds of the filled member positions vote in support of no confidence

in the officer / trustee.

10.9 If the vote of no confidence in an elected officer / trustee is passed, they will be removed from their

position immediately.

10.10 Elected officers will be automatically removed from their positions if:

They cease to be a student at the University

The University removes their student status as a result of disciplinary action

They cease to be a member of the Union for any reason.

10.11 Elected Officers may resign from their position in writing to the President of the Students’ Union. The

President may resign in writing to the Board of Trustees.

10.12 The decision on whether to call a by election to fill the vacated officer position will be taken by Officer

Committee.

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Byelaw 11 – Leadership Team

11.1 Membership

Leadership Team will include the Chief Executive (as Chair), senior managers and the Sabbatical

Officer Trustees.

11.2 Meetings

The Leadership Team should normally meet every two weeks.

11.3 Duties and Responsibilities

1. To carry out duties and exercise powers as delegated by the Board of Trustees.

2. To set the operational objectives of the Union in line with the Union’s strategy and actions of the Board of

Trustees.

3. To adopt, agree and review the operating procedures of the Union.

4. To manage operational objectives against the Union’s operating plan.

5. To develop and receive reports on the Union’s financial performance in line with the Union’s financial plan

and the actions of the Board of Trustees.

6. To receive reports from The Senior Management Team as to the progress of the Union against its operating

plan.

7. To receive reports from the Officer Committee as to the progress of the Union against its representational

campaigning plans.

8. To consider the actions and resolves of the Student Council, Annual General Meeting and other democratic

processes.

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Byelaw 12 –Societies

12.1. Recognition of societies

1. A society may be affiliated to the Union, provided that:

The new societies application from is completed

It has 5 members, which are full members of the Union

The aims and objectives do not contravene Union Policy

The aims and objectives are not duplicating an existing club or society

The Officer Committee approve its affiliation, based on the above criteria

12.2. Duties and Responsibilities of clubs and societies

The duties and responsibilities of clubs and societies are:

To affiliate to the Union, accepting the aims and objectives and the Union’s Articles.

To adopt the model constitution set out in the Societies Constitution, and to adapt as necessary, with approval

from the Officer Committee

To hold all funds in accounts maintained by the Union

To send a representative to each meeting of Societies Council

To allow for all members of the Union to join

To adhere to all policies, rules and regulations outlined in the Societies Constitution, and all Union governing

documents

To ensure that all committee members are full members of the Union

to hold annual elections for office holders and to hold an annual general meeting in accordance with the

Articles and Bye Laws

to notify the Union of all affiliations to external organisations subject to approval by the Officer Committee

12.3 Special Status Societies

1. The RAG society and Sonar Media, incorporating Radio Sonar, Sonar TV, Sonar Film and Sonar

Magazine, will be deemed to hold Special Status.

2. The Union will support Special Status Societies as recommended by the Officer Committee

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3. Trustees of the Union shall have ultimate responsibility for Sonar Media Outlets and the VP

Employability & Engagement and SU President will jointly assume the role of Director of Sonar.

4. Sonar Radio Station and Sonar TV shall elect a Committee led by a Station Manager who shall report

to Student Council through the Sonar Media Representative.

5. All activity, broadcasts and publications are subject to Union approval and must be operated and

distributed in accordance with Media Law and Union governing documents.

Any content which is deemed a risk to the reputation of the Union must be altered, withdrawn or removed as

requested by the SU President

12.4 Societies Council

1. The duties of the Societies Council are to:

Promote, encourage and support Societies

Act in accordance with, and ensure that all societies adhere to Union Byelaws and Policies, and the

Societies Constitution

Offer advice and support to the VP Employability & Engagement

Refer policy to Student Council

Be accountable to Student Council.

2. All presidents of societies will be deemed a member of Societies Council

3. VP Employability & Engagement is a member of Societies Council.

A chair of Societies Council will be elected from the membership and will represent all societies on Student

Council

Societies Council will be held at least three times a year at a date and time set by the VP Employability &

Engagement.

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Byelaw 13 – External Affiliations

13.1 All external affiliations and continuation to affiliate must be decided by a cross campus secret ballot,

in accordance with the Education Act 1994, Section 22

13.2 Continued External Affiliations

Members may call a referenda to determine the continuation to an external affiliation. Such referenda shall

only be called when;

Requested to do so by a signed petition of 150 full members; or

After 3 years of the date the last vote on the affiliation was held.

A referenda on any one external affiliation can only be called once per academic year.

The referenda will only be valid if at least 300 full members vote, otherwise, the issue shall be put to the next

General Meeting where a secret ballot vote will be held.

The Trustees may appoint a returning officer, and allocate funds as they see fit

As far as possible, the referendum should comply with Byelaw 6 , the regulations for Elections

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Byelaw 14 – Trustees

14.1 Term of Office

1. The term of office for External Trustees will be for a 3 year period, commencing from the date of

appointment.

2. The term of office for Sabbatical Officer Trustees will be for the duration of their time in office.

3. The term of office for Student Trustees will be for a 12-month period, commencing from the date of

appointment. A student trustee will be removed from office if they cease to be a student.

4. Individuals may serve for a maximum of 2 terms as any one type of Trustee. For the avoidance of doubt

these can be consecutive or non consecutive terms.

14.2 Responsibilities of Trustees

1. The Board of Trustees are collectively responsible for:

The governance of the Union;

The budget of the Union

The strategy of the Union

Jointly with Student Council, approving amendments to the Bye Laws

Producing quarterly reports to Student Council

2. Trustees will at all times abide by the Trustee Code of Conduct

14.3 Removal of External Trustee by the Board

1. External Trustees can be removed from their position on the board by a resolution of the trustees in

accordance with the Articles of Association.

2. The trustee must be given at least 15 clear working days’ notice in writing that the resolution is to be

proposed, and stipulate why the vote has been called.

3. The trustee must be given an opportunity to address the trustees by whichever method as is seen

appropriate.

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14.4

A trustee removed by a resolution of the board can appeal the decision by emailing the Chief Executive within

15 working days. An appeals panel shall then be set up.

1. The appeals panel shall be made up of:

a. A nominee from Solent University

b. An Independent member of the Union

c. A Chief Executive from another Students Union

d. A Sabbatical Officer from another Students Union

The Chief Executive and Officer will be from the same Union.

14.5 Appeals Process

1. The hearing (in normal circumstances) will take place within ten working days of the notification to appeal

being made. The trustee will be informed in writing of the date and time.

2. At the hearing the Chief Executive from another Union will normally preside as chair of the panel.

3. The chair of trustee board will be invited in to present the case for removal from the board. The external

trustee will then be invited in to present their case.

4. The panel will then adjourn proceedings and investigate the matters raised thoroughly and in an objective

manner. This will involve conducting interviews with others and determining what rules, procedures, code of

conduct etc. were breached.

5. If the appeals panel is satisfied that the original reason for removal was correct and that the issues raised

during the appeal are not relevant or acceptable, they will draft a letter, with a copy being sent to the trustee

and chair of the board.

6. If after investigation, the panel is not satisfied that the original reason for removal was correct, they will

reconvene the appeal hearing and make known their reasons for coming to this decision. If this is the case the

trustee will be reinstated with immediate effect.

14.6 Finances

1. The signature of at least one Trustee shall be required for all cheques.

14.7 Trustee Board

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1. The President of the Union shall be the chair of the Trustees unless another Sabbatical Officer Trustee is

appointed as Chair by a resolution of the Trustees. The Trustees may at any time reappoint the office of Chair

by a resolution of the Trustees.

2. The Trustees shall appoint a Trustee to be Deputy Chair of the Trustees and may at any time remove him or

her from office. The role of the Deputy Chair will be to support the Chair.

3. In the absence of the Chair and the Deputy Chair, another Trustee appointed by the Trustees present shall

preside as chair of the meeting.

4. Minutes shall be kept of all resolutions and proceedings at meeting of the Union and of the Trustees, and of

committees of Trustees shall be considered open and shall be available to the members on the Union website,

except where those minutes relate to any reserved or confidential matters.

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Byelaw 15 – Trustee code of conduct

15.1 Standards in Public Life

As a trustee of the Union I promise to abide by the accepted standards in public life.

1. Selflessness. Trustees should act solely in the interest of the Union, and not in order to gain financial or

other benefits for themselves, their family or their friends.

2. Integrity. Trustees should not place themselves under any financial or other obligation to outside individuals

or organizations that might seek to influence them in the performance of their official duties.

3. Objectivity. In carrying out Trustees business, including making public appointments, awarding contracts, or

recommending individuals for rewards and benefits, Trustees should make choices objectively, based on merit.

4. Accountability. Trustees are accountable for their decisions and actions and must submit themselves to

whatever scrutiny is appropriate to their office.

5. Openness. Trustees should be as open as possible about all the decisions and actions that they take. They

should give reasons for their decisions and restrict information only when the Union’s wider interest clearly

demands.

6. Honesty. Trustees have a duty to declare any private interests relating to their duties and to take steps to

resolve any conflicts arising in a way that protects the Union’s interest.

7. Leadership. Trustees should promote and support these principles by leadership and example.

Additionally, I agree to the following:

15.2 Law, governing documents, policies and objects

1. I will at all times abide by the law, including education law, charity law, company law and any other relevant

legislation or regulations that impact my role as a trustee.

2. I will be fully familiar with, and at all times abide by the Unions Governing Documents, policies and

procedures. These include the Memorandum and Articles of Association, the Byelaws,

The Unions Objects

1. I will support the Unions objects and consider myself its guardian, ensuring that the Union pursues its

objects as defined in its Governing Documents and uses its resources exclusively to pursue those

objects.

Relations with others

1. I will strive to establish respectful, collegial and courteous relationships with all I come into contact

with in my role as trustee.

2. I recognise my responsibility to support the Chair and the Chief Executive and other senior staff

members in their pursuit of the law and Governing Documents.

Protecting the Union’s reputation

1. I will not represent the Union to the media or in a public forum without the prior knowledge and

approval of the Chair or Chief Executive.

2. When I am representing the Union, my comments will be considered and where possible researched,

and will reflect current Union policy even when these do not agree with my personal views.

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3. When speaking as a private citizen, I will strive to uphold the reputation of the Union and those who

work in it, remembering that even in this capacity my responsibility to the Union is not diminished.

4. I will respect organisational, Trustee Board and individual confidentiality.

5. I will take an active interest in the Union’s public image and the students’ union sector noting news

articles, books, television programmes and the like about the organisation, about similar

organisations or about important issues for the Union.

Personal gain

1. Unless specifically and lawfully authorised to do so (for example, under the Education Act 1994), I will

not personally gain materially or financially from my role as trustee.

2. I will document expenses and seek reimbursement according to procedure.

3. I will not accept substantial gifts or hospitality without prior consent of the Board of Trustees.

4. I will use the resources of the Union responsibly, when authorised, in accordance with the law and

governing documents.

Conflicts of interest

1. I will always strive to act in the best interests of the Union and its present and future members.

2. I will not put myself in a position where my personal interests conflict with my duty to act in the

interests of the Union.

3. I will declare any conflict of interest, or any circumstance that might be viewed by others as a conflict

of interest, as soon as it arises, whether or not it is lawfully intended.

4. I will submit to the judgement of the Trustee Board and do as it requires regarding potential conflicts

of interests detailed in the Union’s policy.

5. I understand that a failure to declare a conflict of interest may be considered to be a breach of this

code.

In the boardroom:

I will strive to embody the principles of leadership in all my actions and live up to the trust placed in me by the

Union.

I will abide by Trustee Board governance procedures and practices.

I will strive to attend all Trustee Board meetings, giving apologies ahead of time to the Chair if I am unable to

attend.

I will study the agenda and other information sent to me in good time prior to the meeting and be prepared to

debate and vote on agenda items during the meeting.

I will honour the authority of the Chair and respect his or her role as meeting leader.

I will engage in debate and voting in meetings according to procedure, maintaining a respectful attitude

toward the opinions of others while making my voice heard.

I will accept a majority Trustee Board vote on an issue as decisive and final, and will not act individually unless

specifically authorised to do so.

I will maintain confidentially about what goes on in the boardroom unless authorised by the Chair or Trustee

Board to speak of it.

Enhancing governance

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I will actively participate in induction, training and development activities for trustees.

I will continually seek ways to improve Trustee Board governance practice.

I will strive to identify good candidates for trusteeship and assist with the recruitment and appointment of

new trustees on the basis of merit.

I will support the Chair in his/her efforts to improve his/her leadership skills.

I will support the Chief Executive in his/her executive role and, with my fellow Trustee Board members, will

seek development opportunities for him/her.

Leaving the board

I understand that a breach of any part of this code may result in my removal from the Trustee Board.

Should I resign from the Trustee Board, I will inform the Chair in advance in writing, stating my reasons for

resigning. Additionally, I will participate in an exit interview. If the Chair is resigning he or she will inform the

Chief Executive.

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Bye Law 16 – Conflict of Interest Policy

16.1 Introduction:

All Trustees of Solent Students’ Union will strive to avoid any conflict of interest between the interests of the

Organisation on the one hand, and personal, professional, and business interests on the other. This includes

avoiding actual conflicts of interest as well as the perception of conflicts of interest.

16.2 Purpose

The purposes of this policy is to protect the integrity of the Organisation's decision-making process, to enable

stakeholders to have confidence in the organisation’s integrity, and to protect the integrity and reputation of

Trustees.

16.3 Examples of conflicts of interest include:

1 A Trustee who is also a user may be faced with a decision in a committee meeting regarding whether

fees for users should be increased.

2 A Trustee who is related to a member of staff and there is decision to be taken on staff pay and/or

conditions at a committee meeting.

3 A Trustee who is also on the committee of another organisation that is competing for the same

funding.

4 A Trustee who has shares in a business that may be awarded a contract to do work or provide services

for the organisation or is a Trustee, partner or employee or related to someone who is.

16.4 Upon appointment each Trustee will make a full, written disclosure of interests, such as relationships,

and posts held, that could potentially result in a conflict of interest. This written disclosure will be

kept on file and will be updated annually or as appropriate.

16.5 In the course of meetings or activities, Trustees will disclose any interests in a transaction or decision

where there may be a conflict between the organisations’ best interests and the Trustee’s best

interests or a conflict between the best interests of two organisations that the Trustee is involved

with. If in doubt the potential conflict must be declared anyway and clarification sought.

16.6 In the case of a conflict of interests arising for a Trustee because of a duty of loyalty owed to another

organisation or person and the conflict is not authorised by virtue of any other provision in the

memorandum or the articles, the un-conflicted Trustees may authorise such a conflict of interests

where the following conditions apply:

The Charity Commission’s permission is sought before a benefit for a trustee may be authorised that

isn’t otherwise authorised in the Memorandum of Articles or already authorised in writing from the

Commission.

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the Trustee who has declared the conflict of interest withdraws from the part of the meeting at which

there is discussion of any arrangement or transaction affecting that other organisation or person;

the Trustee who has the conflict of interest does not vote on any such matter and is not to be

counted when considering whether a quorum of Trustees is present at the meeting;

The other Trustees who have no conflict of interest in this matter consider it is in the interests of the

charity to authorise the conflict of interest in the circumstances applying.

Any such disclosure and the subsequent actions taken will be noted in the minutes.

16.7 For all other potential conflicts of interest the advice of the Charity Commission will be sought and the

advice recorded in the minutes. All steps taken to follow the advice will be recorded.

16.8 This policy is meant to supplement good judgment, and Trustees should respect its spirit as well as its

wording.

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Bye Law 17- Members Code of Conduct

17.1 It is important that Members know what standards of conduct and performance is expected of them

and allow for fairness and consistency in the treatment of individuals.

17.2 Members are required to abide by this code of conduct whether:

On Solent Students’ Union premises;

At a Union event; or

While representing or acting on behalf of Solent Students’ Union

17.3 Disciplinary action may be taken in respect of any breach of discipline by members including but not

limited to:

Threatening or harassing any other person, whether physically or verbally;

Assaulting any other person;

Any behaviour which is deemed an act of discrimination

Any behaviour which causes either a nuisance or distress to members of the local community

Damaging Union property, whether deliberately or negligently;

Acting in contravention of the Unions Policies;

Acting without due regard for the safety of others;

Acting with dishonesty or with intent to defraud;

Infringement of the equal opportunities policy;

Any activity or behaviour which is likely to bring the Union or University into disrepute.

17.4 Any members found to be in breach of the code of conduct will be subject to the Union disciplinary

procedure which is available at www.solentsu.co.uk

17.5 Any groups who are in breach of the group code of conduct will be subject to disciplinary procedures

which can be found at www.solentsu.co.uk

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Bye Law 18 – Campaigning

18.1. Introduction

1. Solent Students Union undertakes hosts or facilitates a variety of activity that might be regarded as

involving campaigning or political activity. Political activity is defined by the Charity Commission as activity

aimed at securing, or opposing, any change in the law or in the policy or decisions of central government, local

authorities or other public bodies, whether in this country or abroad.

2. Campaigning and political activity is undertaken by the union only in support of the delivery of its charitable

objects and with due regard to the overall financial position of the union, any risks involved in the proposed

activity and its other commitments and legal obligations.

3. This statement describes the different types of activity commonly undertaken by the union or using union

facilities, and sets out whom to contact if you have any questions or concerns.

18.2 Campaigning on matters that advance the education and welfare of students

1. From time to time Solent Students’ Union undertakes direct campaigning activity to advance the interests

of its student members, in their capacity as students. Examples might include campaigning for better contact

time, higher quality student housing or a flexible lifelong learning system.

2. Campaigning activity on:

i. University Changes

ii. Local Issues

iii. National Issues

will only be pursued outside of Solent University to the extent that the Trustees believe it will advance the

educational experience of students at the university in furtherance of the union's charitable objects.

18.3 Debating activity

1. Solent Students’ Union’s democratic structures include the opportunity for students to debate, and

sometimes take a position on, matters that do not affect students as students. This debating activity is

intended to be educational in character and not to influence law or policy outside of the union and the

university, meaning that participation in this activity advances the charitable objects of the union.

2. The Union may reach and communicate a “corporate conclusion” on the subject matter of such debates, to

the effect that a particular policy or course of action would be desirable, even if that desirability is justified in

the course of debate on the effect it would have on persons who are not students. The union will not seek to

communicate or otherwise adopt that corporate conclusion outside of the union or the university, as this may

result in the activity exceeding the boundaries of facilitating educational debate within the union and the

university.

3. Solent Students’ Union is committed to ensure that the processes of debate are fair, non-discriminatory and

impartial, even though the subject matter of the debate may be controversial or politically contentious.

4. The corporate conclusion reached by the union is always subject to challenge by counter-motion, reflecting

the motion process as one of continuous debate. The union is committed to assisting those who disagree with

union policy in the process of preparing a counter-motion to ensure the continuation of that policy debate.

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18.4. Campaigning Student Groups

1. Union resources are sometimes used to support clubs, societies and student campaign groups. These are

supported and dealt with in an even-handed way, with funding and other resources being made available by

the union on a fair, equitable and non-discriminatory basis.

2. This activity is intended to be educational, and so to further the charitable purposes of the union, by

encouraging students to develop their political knowledge and awareness and to debate current political

issues.

3. The union does not make any direct donations to external organisations, particularly political parties, or

causes, and does not permit union resources to be donated to such organisations, parties or causes by clubs,

societies or student campaign groups.

4. Students are entitled to provide personal support to political organisations, parties and causes outside the

university at their individual discretion, provided they do not use union resources (including resources

provided by the union to a student club, society or campaign group) to do so.

18.5. Processes

1. The Union’s Trustee Board oversees the process by which this activity is regulated, funded and managed,

ensuring that the charitable funds, property and other resources (including the time of a sabbatical officer) of

the union are used to further and serve the union's charitable objects.

2. The Union’s Board annually reviews activity and expenditure falling within the categories/definitions

outlined above, publishing the results of that analysis and this statement in the Annual Report.

3. Anyone with questions or concerns about the activity should contact the Students’ Union President on

[email protected]

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23) Vehicle Hire Policy

1.0 Policy Summary

1.1 This policy and procedure applies to all students and staff wishing to hire an SU vehicle.

1.2 This policy aims to allow for vehicle hire in a fair and consistent manner.

1.3 If you would like any support in understanding this policy or with any of the processes explained

within this document please contact the Students’ Union President or a member of the Sabbatical

Officer team; email at [email protected], telephone on 023 8031 3553 or visit the Sabbatical

Office on the first floor of the Students’ Union building.

2.0 Driver Application

2.1 Applying to be a driver is open to all full and associate members of the Union as per bye-law 1.

2.2 Drivers must have held their licence for a minimum of 1 year and be over 18.

2.3 To apply to be a driver you will need to complete a Driver Application form which is available from the

SU Welcome Centre or by emailing [email protected].

2.4 For insurance purposes the SU is required to gather the following information; driver’s license

number, licence type, country of issue, date passed driving test, any medical conditions, any driving

convictions in the past 5 years, any driving accidents or claims in the past 5 years and if an insurance

company refused to insure in the last 5 years.

2.5 Once complete, the form should be given into the Student Involvement office. You will also need to

bring your drivers’ licence.

2.6 A photocopy of the Drivers Licence should be made by a member of the Students’ Union staff team

when the form is handed in and kept with the application. The Student Involvement Manager will

review the application and you should expect a reply within 10 working days.

3.0 Vehicle Hire

3.1 Vehicle Request forms will only be accepted by individuals that have an approved driver application.

3.2 Vehicles are able to be hired by all student groups and Union staff. Individual students may be able to

hire vehicles to support their academic studies, at the discretion of the Leadership Team. Vehicles will

be booked out on a first come basis, however the Unions Leadership Team reserves the right to

override vehicle bookings for Union events provided 5 days clear notice is given.

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3.3 The driver is responsible for any charges / fines whilst hiring any vehicle including but not limited to;

parking fees, speeding fines, toll roads, congestion charge.

3.4 If additional funding is used to hire Students’ Union vehicles, it will be at a charge of 12p per mile. The

hire rates are clarified in the table at the end of this section.

4.0 Student Groups Hire

4.1 Vehicle hire is available to all Solent Students’ Unions Student Groups including Societies and

Volunteers.

4.2 Solent University Student Groups are also able to hire out vehicles at the discretion of the VP of

Employability & Engagement.

4.3 Societies may have their application to hire vehicles rejected if they do not have sufficient funds in

their accounts. Student groups without a Union account are required to pay in advance of using the

vehicles.

4.4 Upon returning the vehicle and keys, the student group will be issued a charge for any additional

mileage. Where available societies may have this automatically charged to their societies account.

4.5 Both the society committee and the driver will be responsible for paying the cost per mile to the

Students Union. Any society or driver that has outstanding debts will be unable to hire out another

vehicle.

4.6 If the full amount is not paid within 10 working days a reminder email will be sent out to both the

society committee and the driver. If the full amount is still unpaid 20 working days after the return of

the vehicle(s) then disciplinary action may be taken.

5.0 Student Union Staff Hire

5.1 Student Union staff may hire out vehicles for Union business in the same way as student groups.

5.2 When booking the vehicle the form should be authorised by the relevant budget holder and their

budget code and description completed on the form. Upon returning the vehicle the cost per mile will

be transferred internally by the Finance department to the relevant budget. Any additional mileage

would need to be authorised by the budget holder.

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Usage/Group Students Staff

Union vehicle If additional funding is used, the hire rate will be £0.12 per mile. For regular society usage without additional funding, the hire rate will be £0.40 per mile.

The hire rate will be £0.12 per mile.

Own vehicle The hire rate will be £0.40 for the first 125 miles and £0.25 thereafter.

The hire rate will be £0.40 for the first 125 miles and £0.25 thereafter.

6.0 Key Collection & Journey Logging

6.1 After submitting a hire application you will receive a confirmation email within 5 working days which

will detail when / where to collect the keys. This will usually be at the Welcome Centre between 10am

and 4pm.

6.2 When picking up keys there will also be a pack which will contain information about the rules and

guidelines when using the vehicles, emergency contact number and a logging sheet to track the miles

travelled.

6.3 The logging sheet must be filled in both before you start your journey and at the end of the journey

otherwise you may be charged more miles than you travelled.

6.4 At the end of the journey it is also important to complete the logging sheet with the end mileage and

petrol levels. Failure to do so may result in a ban on hiring out vehicles and / or a small admin charge

of £10 being made at the discretion of the Unions Leadership Team. The admin charge should be paid

before future hiring requests.

7.0 Misuse of Student Union Vehicles

7.1 Any person found to be misusing Union Vehicles, such as by listing false reasons for hire, may be

disciplined by Solent Students’ Union through the Student Disciplinary Procedure, which can be found

at www.solentsu.co.uk/about.

8.0 Further Information

8.1 For further information about the contents of this document, please feel free to contact the Students’

Union President or the Chief Executive. Contact details are available at

http://www.solentsu.co.uk/about/contactus

8.2 Solent Students’ Union is an organisation that strives for improvement. If you have any suggestions as

to how this document could be improved, please contact the SU President.

24) Volunteering Policy

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1.0 Introduction

1.1 The purpose of this policy is to provide overall guidance to students engaged in volunteering activity

and volunteer management. The policy is intended for guidance only and does not constitute either

implicitly or explicitly a binding contractual agreement. This policy highlights the importance of

volunteers to Solent Students’ Union, explains how to access volunteering opportunities and the

rights you have as a volunteer. It is designed to ensure that the time and enthusiasm given by

volunteers is recognised, supported and valued, and that volunteering partnerships benefit all parties.

1.2 Volunteering is defined as ‘any activity that involves spending time, unpaid, doing something that

aims to benefit the environment, animals or someone (individuals or groups) other than, or in

addition to, close relatives’ (Source: Compact Volunteering, A Code of Practice, 2005, p 4).

1.3 Solent Students’ Union has a mission to enrich the student experience through opportunities,

support, influence and action. To achieve this mission we are committed to providing students with

opportunities to lead, apply, learn and collaborate as well as cultivating safe social spaces and fun

activities. Volunteering is one of the ways we are actively achieving this mission. A wide range of

volunteering opportunities are available at www.solentsu.co.uk/volunteering/, from the Student

Involvement Office or from www.facebook.com/vsolent. If students cannot find a volunteering

opportunity that interests them, they can approach the Activities Coordinator for support in

developing an alternative opportunity.

1.4 Volunteering provides students with valuable skills, knowledge and experience which cannot be

achieved from an academic degree alone, increasing employability. The Students’ Union provides

students with volunteering opportunities to allow them to:

Meet new people;

Follow their interest;

Increase their employability;

Support causes they care about;

Enhance their student experience;

Make a difference to the local community;

Gain new experiences and develop their skills.

Volunteers are issued with Volunteer Agreements which outline what they can expect from the Students’

Union as a valued volunteer, and what the Students’ Union reasonable expects in return from them.

Volunteers will not be expected to undertake tasks they do not feel comfortable with, or be asked to give

more time than they feel able to. If they feel that pressure is being placed on them to undertake tasks

they do not feel comfortable with, then they should approach the appropriate member of support staff

within the Students’ Union. Volunteers are expected to act responsibly and take reasonable care to ensure

that their own safety and the safety of others are not at risk whilst undertaking voluntary duties.

Volunteers will be expected to undertake the relevant training needed for their role; work within the

Union’s values and visions; be polite, professional and inclusive to those who work within and receive a

service from the Students’ Union; complete the relevant feedback and monitoring forms; comply with the

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relevant policies and procedures highlighted to them in their training. If a volunteer is unable to continue

their volunteering or will be absent from volunteering for a significant period of time they should make

their supervisor or the Activities Coordinator aware of this as soon as practical.

2.0 Recruitment and Selection

2.1 Prior to recruitment it should be made clear why a volunteer is wanted for a role. A role description

should be made available and should include an outline of duties, training requirements, support

provided and any restrictions affecting who can take on the role.

Volunteers shall be recruited without regard to any distinction that may be viewed as discriminatory.

The Students’ Union has an Equality, Diversity and Inclusion policy which should be viewed in

partnership with the Student Volunteering policy.

Volunteers shall be recruited proactively through the Solent Students’ Union website, posters,

internal press, events and social media, and will be assisted in finding volunteering roles that will best

meet their skills, knowledge and interests.

2.2 Students may be required to complete an application form, stand in an election, attend an interview,

provide references, attend a selection meeting and attend specific training before being recruited.

The specific process will be decided on an individual basis, dependent upon the nature of the project

and the role of the volunteer.

Where a volunteering opportunity has limited places, a selection criteria based on the role description

will determine which applicants are most suitable to the role. Any unsuccessful applicants will be

entitled to feedback on request and will be supported in finding alternative volunteering

opportunities.

2.3 The Students’ Union has a duty of care to protect its volunteers. This duty is upheld in the use of role

descriptions, selection criteria and in following the Union’s Safeguarding Policy.

Where volunteers will be working with vulnerable adults and/or with young people under the age of

18, references may be requested from applicants. They are required to have known these referees for

two years or more and they must not be a friend or relative of the applicant. In some circumstances

volunteers may not be able to participate in their desired activity until references are processed.

Volunteers working with vulnerable service users will be required to complete a Disclosure and

Barring Service (DBS) check. In some circumstances volunteers may not be able to participate in their

desired activity until this form has been processed.

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Volunteers with a criminal conviction will not be considered automatically unsuitable for the role they

are applying for. As only a small number of convictions would prevent a volunteer from being

unsuitable for volunteering and this will be considered on an individual basis.

3.0 Training and Support

3.1 The Students’ Union believes that training is a very important aspect of our work and recognises that

volunteers are more confident and effective when given appropriate training. As such, volunteers will

be expected to attend any training specified in the role description which may include information on

health and safety or other policies, procedures or support for a specific issue.

Students’ Union staff will seek to ensure that, either through the Students’ Union or the groups(s)

with whom volunteers are working with, students receive adequate training for the specific tasks they

have been asked to perform.

4.0 Equality, Diversity and Inclusion

4.1 Solent Students’ Union is committed to encouraging a community in which all individuals may

contribute as fully as they choose without fear of unfair or discriminatory attitudes and practices. The

Students’ Union has a Student EDI policy which exists to ensure we are proactively ensuring equality,

diversity and inclusion for all our members. This policy can be found on the SU website,

www.solentsu.co.uk

All volunteers will be asked to sign a volunteering agreement and encouraged to complete an Equality

and Diversity form when they commence a new volunteering opportunity. This will allow the Union to

ensure that a broad range of opportunities are always available to suit the motivations and interests

of our members.

5.0 Data Protection and Confidentiality

5.1 In accordance with the Data Protection Act, information collected through the recruitment process

will be used to ensure it is as diverse and accessible as possible. Volunteers have the right not to

disclose information that is not essential to their volunteering placement (e.g. equal opportunities

monitoring information).

In supporting volunteers, Solent Students’ Union will also need to collect personal data relating to

individuals’ contact details. Only data that is relevant to the volunteering opportunity is required to

be collected and access to this data is restricted to the Activities Coordinator, Administrator, Student

Involvement Manager and the Chief Executive. Personal details will never be passed to any other

party without permission from the volunteer.

Under Section 7 of the Data Protection Act, volunteers have the right to view all personal information

held about them by the Students’ Union. Volunteers can request to do so by submitting their request

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in writing to the Activities Coordinator by email or post. Volunteers may be asked to provide proof of

their identity in the form of their student card.

6.0 Insurance, Health and Safety

6.1 Solent Students’ Union has Employers’ Liability and Public Liability Insurance which covers normal

activities carried out by volunteers. For any unusual activities further insurance may be required and

arrangements will be made if reasonable. Any exceptions to this should be communicated to all

involved in those activities prior to the activity taking place.

The Students’ Union’s current insurance will protect you as a member should you suffer injury or

sustain damage to your property which is a result of the Union’s negligence. Likewise, should a

member of the public allege injury to themselves or damage to their property as a result of normal

volunteering activities, the insurance will protect you as a member against any allegations made

providing you act in accordance with the Students’ Union’s guidelines and policies.

6.2 The Students’ Union expects volunteers to co-operate with those responsible for the activity in order

to ensure a healthy and safe working environment for themselves and others. Individuals are required

to abide by the rules and requirements of the Student Groups Code of Conduct Policy to ensure that

they and others do not harm whilst carrying out their roles.

This may include the following:

Volunteers have the responsibility to do everything they can to prevent injury to themselves, fellow

volunteers and others affected by their actions or omissions while volunteering;

Volunteers must report any unsafe conditions or activities to the Activities Coordinator or to their

supervisor, and report ANY accidents or near misses;

Volunteers must make full use of any protective clothing or equipment supplied to ensure safer

working conditions and must not undertake any task for which authorisation and/or training has not

been given; and,

Volunteers must seek the advice of the Activities Coordinator with reference to any special medical or

other conditions which may affect the safe working of the individual.

7.0 Expenses

7.1 The Students’ Union aims to ensure volunteering activity is accessible and as part of this that

volunteering activity should not incur any costs to students. This outlook concerns in-house and

student-led opportunities only and does not concern opportunities that are offered by external

organisations.

7.2 If you think you may incur an expense whilst volunteering with the Students’ Union you should

contact the Activities Coordinator before spending any money. If you need to claim expenses you will

be required to complete a Volunteer Expenses Form which are available from the Activities

Coordinator, and provide evidence of all receipts.

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7.3 Volunteering opportunities undertaken with an external organisation should be covered by the

expenses policy of that organisation. If a student is embarking on a volunteering opportunity with an

external organisation which has not been pre-arranged by the Students’ Union, it is their own

responsibility to ensure the external organisation covers the cost of volunteers’ expenses.

7.4 For specific information on expenses, students are advised to contact the Activities Coordinator or the

Student Involvement Manager.

8.0 Grievances and Complaints

8.1 Solent Students’ Union is committed to identifying and assisting in the solving of problems at the

earliest possible stage and will help to resolve any issues that may arise as a result of volunteering

with the Students’ Union or with any organisation a student is volunteering with.

If a volunteer wishes to complain about the behaviour of another individual or organisation, they are

encouraged to follow the guidelines set out in the Students’ Union’s Student Complaints Procedure,

contacting a member of staff at the earliest opportunity.

8.2 Volunteers are expected to abide by the Student Groups Code of Conduct which states that the

following actions may lead to the instigation of disciplinary procedures (as laid out in the Student

Disciplinary Policy & Procedure):

Conduct which constitutes a criminal offence (e.g. assault, theft, fraud, deceit, deception or

dishonesty);

Violent, indecent, disorderly, threatening, intimidating or offensive behaviour or language;

Sexual, racial or any other form of harassment;

Misuse, misappropriation, theft or damage of property;

Action, likely to cause injury or to impair Health and Safety procedures;

Failure to respect the rights of others to freedom of belief and freedom of speech;

Behaviour which brings the Union or University into disrepute (e.g. such as conduct as abusive,

antisocial or discourteous behaviour, inconsiderate noise, disregarding the Highway Code, causing

litter and especially criminal damage to private property, highway signs or vehicles);

Disruption of or interference with the academic, administrative, sporting, social or other activities of

the University;

Obstruction of or interference with, the functions, duties or activities of any student, member of staff,

or visitor of the University; and,

Misuse or unauthorised use of University premises.