Streamlining HR Processes with EasyVista Service Management
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Transcript of Streamlining HR Processes with EasyVista Service Management
![Page 1: Streamlining HR Processes with EasyVista Service Management](https://reader036.fdocuments.us/reader036/viewer/2022062823/5874611a1a28abab198b521f/html5/thumbnails/1.jpg)
Streamlining HR Processes with
George SpaldingEVP – Pink Elephant
Jennifer CastroSales Engineer
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Agenda:
• Introduction with George Spalding from Pink Elephant• Demonstration with Jennifer Castro from Flycast
Partners• Contact information for follow-up questions/interest
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Why would we want to apply EasyVista to our HR processes?
According to the US Small Business Administration, “the average business owner spends between 7 and 25% of their time handling employee-related paperwork. By reducing this burden, time and money savings can be realized”.
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Why would we want to apply EasyVista to our HR Processes?
Automation of a company's Processes should result in:
Reduced turnaround time per transaction Reduced cost per transaction Reduced number of inquiries to HR Increased management and employee satisfaction
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The scenario: Our example company has been using EasyVista for a while for IT self-service and back office IT. They have recently added several options to the self-service catalog to test user adoption and compare HR performance on the automatically assigned tasks vs. traditional email and paper-based methods. We will be following a few different employees in their interactions with EasyVista to see how much easier it is to create, assign, and complete requests.
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• HR Specialist: Andrew Adam (requests services for employees, also completes requests)
• Department Manager: Naomi Albers (performs approvals for employees in her department)
• Employee: Jennifer Castro (can make requests for herself)
• Backoffice: Various employees who carry out technical requests that are part of some HR processes such as on-boarding and off-boarding
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Scenarios:
• Jennifer is getting married and needs to change her last name
• Andrew needs to request medical leave on behalf of an employee
• One of Adam’s employees is retiring, so he begins the multi-staged off-boarding process on their behalf
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Thank you! Contact information for follow-up questions on
EasyVista
Jennifer Castro – [email protected]