Strategy for Human Resource Management Lecture 29 HRM 765 1.
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Transcript of Strategy for Human Resource Management Lecture 29 HRM 765 1.
Strategy for Human Resource Management
Lecture 29
HRM 765
1
Last Lecture• Union• Impact of unionization • Labor contracts typically stipulate: (wages, hours, terms and conditions of employment, limit, management’s
discretion • Why Employees Join Unions (Higher wages and benefits, Greater job security, Influence over work rules,
Compulsory membership)• Union shops • Agency shops
• Collective Bargaining • Objective and Scope of Collective Bargaining (wages, hours , terms and conditions of employment , grievance
procedure )
• The Collective Bargaining Process– Preparation – Negotiations– Agreement– Union ratification– Contract administration
2
Topic
Understanding Labor Relations and Collective Bargaining
3
Grievance Procedure
• A complaint-resolving process contained in union contracts.
4
Collective Bargaining
Interpreting the contract and grievance resolution– Grievance procedures are specified in the
contract and outline the steps for resolving complaints as quickly as possible by starting at the lowest level with the immediate supervisor.
5
Collective BargainingInterpreting the contract and
grievance resolution– Grievance (rights) arbitration is
typically the final step in the grievance process
– Disputes that cannot be resolved are resolved by an arbitrator, or third party, whose decision is final.
6
Collective Bargaining
Sample Grievance Procedure 7
Collective Bargaining
Monitoring
• Both union and management keep track of how effective the current contract is and any need for changes.
8
Failure to Reach Agreement
• Economic strike– An impasse that results from labor and management’s inability to
agree on the wages, hours, and terms and conditions of a new contract.
• Wildcat strike – An unauthorized and illegal strike that occurs during the terms of an
existing contract.• Lockout :
– A situation in labor–management negotiations whereby management prevents union members from returning to work.
• Conciliation and mediation Impasse resolution techniques using an impartial third party to help management and the union to resolve the conflict.
9
Collective Bargaining
Failure to Reach Agreement – Strikes versus lockouts
• Economic strikes - labor and management cannot reach agreement before the current contract expires.
• Wildcat strikes - unauthorized and illegal strikes that occur because of worker dissatisfaction during an existing contract.
• Lockouts - when organizations deny unionized workers access to their jobs during an impasse.
10
Collective BargainingFailure to Reach Agreement• Impasse-Resolution Techniques:
Used when labor and management cannot reach agreement. – Conciliation and mediation involve a third
party to either keep negotiations going or make non-binding settlement recommendations.
– Fact-finding involves a neutral third-party who conducts a hearing and recommends a non-binding settlement.
11
Collective Bargaining
Interest arbitration • Involves a panel of one neutral, one
management and one union representative who hear testimony and render a decision to settle a contract negotiation dispute.
• Primarily in public-sector bargaining. • Binding only if there is unanimous
agreement.
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Critical Issues for Unions TodayUnion membership:
Where have the members gone?
• Union membership in the U.S. reached a high of 36% in the early 1940s; there has been a steady decline since then.
13
Critical Issues for Unions Today
Union membership: Where have the members gone?
• Reasons for decline in membership include:– greater diversity of the work force– growth of the service sector– diminished financial resources of unions– anti-union pressures resulting from increased
competitiveness– layoffs of large numbers of union workers– hiring of replacement workers for strikers
14
Critical Issues for Unions TodayUnion membership: Where
have the members gone?– Unions are changing some of
their organizing tactics and may currently be gaining public support.
15
Critical Issues for Unions Today
Labor-Management Cooperation – Some unions recognize that they can gain
more by cooperating with management rather than fighting.
Sunshine laws in some states mandate that labor-management negotiations be open to the public.
16
International Labor Relations
The European Community – Brings together a dozen or more labor
relations systems. – Countries wishing to do business in Europe
must keep up with changing labor legislation.
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Unionized Percentage
18
Summary
• Grievance : A complaint-resolving process contained in union contracts.• Grievance procedure :A complaint-resolving process contained in union
contracts.• Monitoring• Grievance procedures– Grievance (rights) arbitration– Conciliation and mediation
• Strikes versus lockouts – Economic strikes - labor and management cannot reach agreement before
the current contract expires. – Wildcat strikes - unauthorized and illegal strikes that occur because of worker
dissatisfaction during an existing contract.
19
Summary• Lockouts - when organizations deny unionized workers access to
their jobs during an impasse.Union membership: Where have the members gone?
Labor-Management Cooperation – Some unions recognize that they can gain more by cooperating with
management rather than fighting.
Sunshine laws in some states mandate that labor-management negotiations be open to the public.
Unionized Percentage
20