Strategic Partnering

Kelly Supplier Diversity

Development

Brenda Marshall Senior Director

Global Diversity Solutions

Kelly Services, Inc.

April, 2014

Session Focus Areas

Trends

Approach

Advantage

Welcome to the War for Talent and Market Share. Today’s main business concerns are the sourcing, attraction and retention of Talent. For most industries, expanding market share & building global teams is the main focus in terms of strategic positioning in a global market.

“The leaders of Great Groups love talent and know where to find it.”

Tom Peters

Global View

Key attributes organizations look for in a

supplier partner?

#1 – Cultural Alignment #2 – Business Acumen

Source: Workforce Management

APPROVED

• Establish credibility and believability by remaining committed to your core values

OPERATIONAL

IMPACTFUL

Critical Few… where are you in the Value Chain? V

alu

e P

rop

osit

ion

Deliver on your brand promise

• Strategic partnerships are built on a solid foundation and are developed over time

ENGAGED

• Provide dependable and consistent service

STRATEGIC

*Most are here

Understand Customer & Role in Ecosystem (how procure)

Customer Expectations

Align Competencies (supply & demand forecasting)

Forward Focus (quality; innovate; communicate )

Collaborate – (stay agile…respond to changing market conditions)

Data Analytics (evaluate & refine)

SME (know competition; technology; growth triggers)

Critical Success Factors

Transparent • Flexible • Committed • Proven Source: Hackett Group / Forbes

•Contact Center • Creative Services • Professional/Technical • Education • Engineering • Finance and Accounting • Engineering • Government • Healthcare • Industrial • Science • Law • Office

• Office Supplies, Equipment and Svs.

• Facilities, Furniture, and Fixtures

• Technical Equipment and Support

• Telecommunications

• Printed Collateral / Promo Items

• Employee Screening

• Testing and Training

• Other Goods and Services (travel, relocation, cafeteria, food, or vending services)

Workforce Solutions

Procurement Solutions

Business Opportunities

Engagement Process

Propsective suppliers regisiter

in Kelly supplier portal and

complete company profile

identifying capabilitiies i.e

skill sets and geographies

End User places sourcing

request with specific business

requirements i.e. insurance

requirements, diversity

designations, business licenses

Suppliers are identified by

capabilities, matching best

fit for the sourcing

opportunity

Identifiied suppliers are moved

to next stage of the vetting

process, or may be contacted

directly for additional

Qualifying questions.

If selected to move

forward in the on-boarding

process the supplier is

contacted through the

supplier portal for next

steps.

Register

Source

Identify

Qualify

On Board

Registration link: http://kelly.force.com/supplier

Greater Results

If at first you do succeed,

try to hide your astonishment. Harry Banks

Thank You

Brenda Marshall

Sr. Director, Global Diversity Solutions

Kelly Services, Inc.

P: 248-244-4308

E: marshbr@kellyservices.com