St. Vincent de Paul Process Book

71
society of st. vincent de paul REACHOUTsvdp ACADEMIC YEAR

description

Analyzed the organization’s communication outlets and discovered ways for them to promote awareness and gain volunteers

Transcript of St. Vincent de Paul Process Book

Page 1: St. Vincent de Paul Process Book

society of st. vincent de paul REACHOUTsvdpACADEMIC YEAR

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Close your eyes

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b

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Hear yourself breatheFeel your heart beating

Close your eyes

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b

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Think about the first time you could seeThat brilliant light that aids you

Defining foreign shapes and colors

Hear yourself breatheFeel your heart beating

Close your eyes

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b

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Your entire mind is clear in this momentAware of every breath

Every senseFully conscious

Think about the first time you could seeThat brilliant light that aids you

Defining foreign shapes and colors

Hear yourself breatheFeel your heart beating

Close your eyes

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b

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Time composes our life in layersThrough each second we spend

In various states of mindTrying on different masks

Allowing interactions with forms of lifeGaining shared perceptions and feelings

To help them dissolve in time

As you grow

Assisted by family and friendsYour initial moments become second nature

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b

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Forgetting what life really is

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b

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Questioning and sortingAsleep and awake

Forgetting what life really is

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b

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And finding it again in momentsRemembering the layers of time

Hidden in emotion and knowledge

Questioning and sortingAsleep and awake

Forgetting what life really is

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b

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Only for us to turn into wisdomWisdom to seek out and spread

Love and understandingJust to relive the process in time

And finding it again in momentsRemembering the layers of time

Hidden in emotion and knowledge

Questioning and sortingAsleep and awake

Forgetting what life really is

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Inspired by Gospel values, the Society of St. Vincent de Paul, a Catholic lay organization, leads women and men to join together to grow spiritually by offering person-to-person service to those who are needy and suffering, in the tradition of its founder, Blessed Frederic , and patron, St. Vincent de Paul. As a reflection of the whole family of God, members, who are known as Vincentians, are drawn from every ethnic and cultural background, age group, and economic level. Vincentians are united in an international society of charity by their spirit of poverty, humility, and sharing, which is nourished by prayer and reflection, mutually supportive gatherings, and adherence to a basic Rule. Organized locally, Vincentians witness God’s love by embracing all works of charity and justice. The Society collaborates with other people of good will in relieving need and addressing its causes, making no distinction in those served, because in them Vincentians see the face of Christ..

mission

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name

address

city, state, zip

phone

fax

cell

e-mail

PER

SON

AL

NFOI

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Up to $100 has the highest rate of donors • Funds generated by Estate Sale are used to purchase high demand items for distribution to the needy • Organized and ran by 100% volunteers • We have given over 1,300 beds since 10/1/08 • Multiple opportunities for volunteers • We’re listening to your feedback and acting on it • Serving an average of 2,800 household per week with an all volunteer staff • Receives donations of appliances, clothing, bed linens, sick equipment and furniture for • Distribution to the poor and need in Indy with no cost to them • Volunteer staff who drive the eleven trucks, receive donated items delivered to the dock, prepare donated merchandise for distribution to the needy, and do the myriad of tasks necessary to keep up with this important work • The Indianapolis Council provides payment for Beggars for the Poor, Cathedral Soup Kitchen, and The Holy Family Shelter • The self-help programs SVDP provides include: Gennesaret Free Clinic (Medical Care), Alcoholics Anonymous Chapter, Frederic Ozanam Free Legal Clinic

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Up to $100 has the highest rate of donors • Funds generated by Estate Sale are used to purchase high demand items for distribution to the needy • Organized and ran by 100% volunteers • We have given over 1,300 beds since 10/1/08 • Multiple opportunities for volunteers • We’re listening to your feedback and acting on it • Serving an average of 2,800 household per week with an all volunteer staff • Receives donations of appliances, clothing, bed linens, sick equipment and furniture for • Distribution to the poor and need in Indy with no cost to them • Volunteer staff who drive the eleven trucks, receive donated items delivered to the dock, prepare donated merchandise for distribution to the needy, and do the myriad of tasks necessary to keep up with this important work • The Indianapolis Council provides payment for Beggars for the Poor, Cathedral Soup Kitchen, and The Holy Family Shelter • The self-help programs SVDP provides include: Gennesaret Free Clinic (Medical Care), Alcoholics Anonymous Chapter, Frederic Ozanam Free Legal Clinic

[main facts]

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REACH | to establish communication with; to succeed in making contact with, influencing, impressing, interesting, convincing, etc.

OUT | away from, or not in, the normal or usual place, position, state, etc.; in or into public notice or knowledge

defined

TIMEBEG

GA

RS FOR TH

E POO

R

MISSION

HO

UR

SCITY

GIVING

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TIMEACADEMICVOLUNTEER

HO

UR

S SHELTERHOMELESS

FOOD PANTRY

CAN FOODS

MIN

UTES

LOVEBENEFITS

GIVING LIFE

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contacts

St. Vincent de Paul.........................................687-1006

SVDP Help Line..............................................687-0169 Website......................................................svdpindy.org

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academic SCHEDULE

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

REFLECT

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svdp

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

REFLECT

SCHEDULE

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SEMESTERFALLAU

GU

STSEPTEMBER

OCTOBER

DECEMBERNOVEMBER

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SEMESTER

FEBR

UA

RY

APRIL

MAY

SPRINGDECEMBER

JANUARYMARCH

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AUGUST

S M T W T F S

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AUGUST month

S M T W T F S

VOLUNTEER OPPORTUNITIES

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opportunitiesFOOD PANTRY

Receptionist - Answer the phone, take messages, and direct calls to various departments at the Pratt-Quigley Center. Departments located at the center include the Pantry, Business Office, SVDP Management Personnel and other leaders. Also may need to transfer calls to the SVDP Distribution Center or refer caller to a non-SVDP agency such as Connect2Help (2-1-1). Receptionists are needed during regular business hours Monday thru Friday and until noon on Saturday and can accommodate any potential candidate’s schedule. Client Intake Volunteers - Do computer data base check-in of pantry clients during client shopping hours. Training will be provided. Truck Drivers and Loaders - Pickup & delivery of donated & exchanged food items. Monday-Friday Mornings. Chauffeur’s license is not required. Home Delivery Volunteers - Deliver food to disabled shut-ins, Wednesday mornings, afternoons or evenings. Restocking Volunteers - Unload trucks and prepare product for sorting and replenishment - Monday, Wednesday and Friday 8am to noon. Sorting and Replenishment Volunteers - Sort bulk product and replenish carts, refrigerator and freezer with food and personal care items - various times available. Food processing Volunteers - Repackage bulk product into individual servings, such as 15 pound box of bacon into 1 pound packages - Wednesday evenings 4pm to 7pm. Janitorial Service Volunteers - General office cleaning, including client and volunteer rest rooms and break room - must be done outside client shopping hours. Client Helpers - Assist clients in grocery selections, counting/bagging/loading groceries, hand out food items, retrieve shopping carts, direct traffic, greet clients, etc,. Refer to Volunteer Work Schedule for assigned weeks for parish or contact Pantry for available times. Volunteer Aides - Recruit/Train new volunteers, conduct pantry tours, etc.

URGENT NEED

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DISTRIBUTION CENTER

Truck Drivers (only a regular driver’s license is required), Truck loading assistance, Dock workers, Electricians, Carpenters, Large appliance repair (ranges, washers, dryers, both gas and electric), Small appliance repair, Furniture repair, Sorting, sizing and displaying wearing apparel, Distribution Assistants (on Saturdays), Telephone answering, Home visitation, Data processing, accounting and other office activities

BEGGARS FOR THE POOR

Hand out food and clothing to the homeless downtown on Saturday mornings

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PERSPECTIVE

St. Vincent de Paul is a company that unites men and women to serve those who are suffering through hardships. They provide services through two main locations: the food pantry and the distribution center. Also, SVDP provides other services like Beggars for the Poor, who meet every Saturday morning to feed and clothe those who are homeless. This company takes pride in all they have accomplished and hopes to keep striving to help those who are poor financially and in spirit. There are many methods and approaches this company uses, but the most consistent and beneficial is collaboration. They have teamed up with other non-profits, such as Keep Indianapolis Beautiful, Holy Family Shelter, Cathedral Soup Kitchen, etc. SVDP finds that collaboration is more effective and efficient than competition. Although this company has the greatest of intentions, they do realize that not everybody else sees and/or understands that way of life. They need more volunteers to help show the beauty in that outcome.

View of Self

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The organizational audit functions as a collection of all the research committed to St. Vincent de Paul. It contains everything about the company, research on methods of communication they currently use, cognitive thinking maps, and branding analysis, derived thought from all research placed on SVDP. Upon textual research, maps were developed to visualize problem solving to help resolve some major miscommunications and road blocks for St. Vincent de Paul. These maps have assisted in defining a new path of success for the company.

[organizational audit]

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Circle MapThis map serves as a means of laying out five major problems SVDP is facing in it’s current state. The red are the problems, yellow are the causes, and blue are the solutions.

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Bubble MapThe bubble map shows all of the connecting factors that compose the company’s structure.

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Brace MapThis map displays the means in which the volunteers that currently work at St. Vincent de Paul break out.

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Multi-Flow MapThe idea behind this map is to show the cause and effect relationships of the volunteers at the company.

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Brand PrismThis map illustrates six different characteristics that SVDP hold, such as physique, personality, reflection, relationships, culture and self-image.

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4-D BrandingThis map serves as an amoeba that shifts shape according to emphasis placed within the way the company sets up it structure. The structure is composed of social, functional, mental, and spiritual dimensions.

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ContinuumThe continuum demonstrates a comparison between SVDP and a competitor. It is set up through relative polarities that help define each company.

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Post-It MapThis map served as a means of laying out five major problems svdp is facing in it’s current state. The red are the problems, yellow are the causes, and blue are the solutions.

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post-it map

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“Faith is a knowledge within the heart, beyond the reach of proof.”

-Kahlil Gibran

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“Love possesses not nor will it be possessed, for love is sufficient unto love.”

-Kahlil Gibran

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PERSPECTIVE

View from othersSt. Vincent de Paul appears to most college students as a Catholic based organization, which is ran by older folks. However, the company was only founded and supported by the Catholic Church, but it is very excepting of anyone who wishes to volunteer, regardless of race, age, religion, ethnicity, etc. Also, there are a lot of students who have volunteered and have complained about the staff being and seemingly ungrateful. While this is not targeted at everyone who runs the company, it can make the company seem unfriendly and uninviting. This image should, and can be, easily cleaned up and redefined. SVDP needs to let the beauty they hold be seen and invite new volunteers to help them reach out.

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This tool is perfect for setting up a new approach in helping SVDP reach out to its new audience and help them communicate in the most affective means possible. The idea behind the mood board displayed focuses on completing a chain, which is displayed in the circle composed of type. It states, “old affects young affects svdp affects poor, etc.” Also, there is an image of a young women, who is college-aged, “stepping-out” on to a path that is blooming upwards. The book bag vector illustrates the knowledge and wisdom the youth hold and can use to help the company reach out.

[mood board]

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CTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECOOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMTY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFEC

OMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFF

OOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMTY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFEC

OMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFF

OOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COM

YOU

REACHOUTsvdp

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CTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECOOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMTY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFEC

OMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFF

OOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMTY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFEC

OMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVDP AFF

OOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFFECTS SVFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS YOUNG AFCTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OLD AFFECTS

OUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFFECTS OFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COMMUNITY AFCTS OLD AFFECTS YOUNG AFFECTS SVDP AFFECTS POOR AFFECTS COM

YOU

REACHOUTsvdp

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Building a new audience takes some work. When starting out, it is imperative to think about who to really look for in the overall perspective. St. Vincent de Paul is predominantly staffed with people who have retired or a little extra time in their hands. While this is a great thing, there is not enough people to run the whole company, and some cannot fulfill the tasks that are required, such as lifting heavy boxes or equipment. Taking a look at college students it is clear to see that they hold many benefits for our company. Whether it is aiding in lifting material, filling in for others positions, or directing the company’s approach, these new volunteers can help the company flourish to help a significant amount of people in despair.

DESCRIPTIONAUDIENCE

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Taking a closer look at how students live can help define trends and choices that they make on a day-to-day basis. This process can help SVDP set up a structure to attract more volunteers and make the company more comfortable and enjoyable.

[audience landscape]

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Audience Landscape

1. Guitar in hard case covered in stickers2. Two shelves with collection of shot glasses3. Flat screen TV with buit in DVD player4. Light blue diary/journal5. Bookshelf with books, candles, & perfumes6. Beatles 1965 Shea Stadium poster7. Photos of friends and family8. Windows computer9. Built-in desk covered with medicine, cups of water, pens, pencils, gum, lamp, paper10. Laundy basket and shopping bags11. DVDS12. TV series and boxsets

1. Beatles artwork2. Black curtains from Wal-mart3. Schedule of classes4. Chair covered with purse and dirty jeans5. Mounted wall lamp for reading6. Bed with sheet set from Kohl’s7. Rocket Dog shoes8. Beatles Revolver poster set9. Pink body pillow10. Dirty clothes11. Pink YMCA Blue Ridge throw blanket12. Chester drawers

1. Aqua jacket from Wet Seal2. Clothes3. Twin mirror sliding doors4. Exercise ball5. Plaque with Serenity Prayer engraving6. Various plastic crates full of sock, underwear, and t-shirts7. Bathroom mirror8. Sink covered with iPod player, tooth brush and paste, hairspray, brush, blowdryer, and soap 9. Sweatshirts and long sleeve shirts10. White metal shelves with hangers11. Short sleeve shirts and dress wear12. Shoes for different occasions

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Audience Landscape

1. Guitar in hard case covered in stickers2. Two shelves with collection of shot glasses3. Flat screen TV with buit in DVD player4. Light blue diary/journal5. Bookshelf with books, candles, & perfumes6. Beatles 1965 Shea Stadium poster7. Photos of friends and family8. Windows computer9. Built-in desk covered with medicine, cups of water, pens, pencils, gum, lamp, paper10. Laundy basket and shopping bags11. DVDS12. TV series and boxsets

1. Beatles artwork2. Black curtains from Wal-mart3. Schedule of classes4. Chair covered with purse and dirty jeans5. Mounted wall lamp for reading6. Bed with sheet set from Kohl’s7. Rocket Dog shoes8. Beatles Revolver poster set9. Pink body pillow10. Dirty clothes11. Pink YMCA Blue Ridge throw blanket12. Chester drawers

1. Aqua jacket from Wet Seal2. Clothes3. Twin mirror sliding doors4. Exercise ball5. Plaque with Serenity Prayer engraving6. Various plastic crates full of sock, underwear, and t-shirts7. Bathroom mirror8. Sink covered with iPod player, tooth brush and paste, hairspray, brush, blowdryer, and soap 9. Sweatshirts and long sleeve shirts10. White metal shelves with hangers11. Short sleeve shirts and dress wear12. Shoes for different occasions

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“Keep me away from the wisdom which does not cry, the philosophy which does not laugh and the greatness which does not bow before children”

-Kahlil Gibran

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“You give but little when you give of your possessions. It is when you give of yourself that you truly give.”

-Kahlil Gibran

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PERSPECTIVE

New viewSt. Vincent de Paul has been a stable company for hundreds of years. Its assistance has served many who have been suppressed by despair and poverty and enabled them to sustain their lives. However, it ’s time to reach out and expand our horizon to help as many people possible. The only way to gain more muscle is to add weight and repeat the action. With the way the economy is, it is up to us to help all of those caught in despair and homelessness. By reviewing all that the company has, it is extremely clear that there are communication flaws that need to be address in a new light. There are so many opportunities that are present. It’s time to redirect the old ways into something that everyone will benefit from. It’s time to reach out.

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approach

In the act of reaching out, SVDP will gain a stronger team to assist those who are poverty stricken. The first step is shown within the means of communication of the company. By divulging, students will see the benefits of the company and help build support.

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The next step is to take action. The best way for others to learn is through setting an example. SVDP’s services set a perfect example of how Christ wants people to live their life.

approach

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There are benefits to both accounts involved in the process. First, students will gain insight on how to live selflessly, build new friendships, and attain service hours that will aid in scholarships, resumes, and other various academic activities. The benefits SVDP will achieve are having a fresh pair of hands, minds, and hearts to help. Also, having opportunities to have younger individuals to fill in staff positions, whether they are currently open or for those who can no longer work. There are many other benefits, but these cannot be seen without taking action.

benefits

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[experience piece]

IFTHESE

STUDENTSCOULD ONLY

HEARUS

THEY

THERE ARE

NOTENOUGH

TOVOLUNTEERS

SERVE THOSE

IN NEED

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STUDENTS

US

THEYCOULDGET

INVOLVED

THERE IS A GROUP OF STRONG WILLED

VOLUNTEERS WHO DEVOTE THEIR TIME

AND TALENTS TO HELP

REACHOUTsvdp

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When planting a seed to grow in a new direction, one has to think about the placement in the soil. In the same sense, St. Vincent de Paul needs to consider where and how they approach their new direction. In order to achieve this path, it will take methods of understanding divergent communication. Being able to truly understand the audience will aid in relating with the way in which they spend their time and talents. In return, this will allow students to see the gifts SVDP provides and help them to reach out.

direction

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“To understand the heart and mind of a person, look not at what he has already achieved, but at what he aspires to.”

-Kahlil Gibran

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