ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

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ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July

description

Who is involved? The attainment of quality in a product is the responsibility of every employee in an organization

Transcript of ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Page 1: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

ST Quality WG

I. Béjar AlonsoGroup Leader’s meeting 6th July

Page 2: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality

Quality refers to the level of agreement between the supplier’s capability and the client’s needs

Page 3: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Who is involved?The attainment of quality

in a product is the responsibility of every employee in an organization

Page 4: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Our Quality policy- Improve the quality of our services- Improve the quality of our own

operations- Provide confidence requirements for

quality are being fulfilled and improved continuously

Page 5: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

“Quality circle”Group that meet on a regular basis

to identify, investigate, analyze and solve work problems.

The Circle presents solutions to management

and is involved in implementing them

Page 6: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Document with the existing quality systems in the division

Document with the global classification of problems for the division

The first two milestones for the QL

Page 7: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality linkman- To motivate- To keep things simple but coherent - To communicate with his group- To identify with the section leaders

who can solve internally the problems- To work actively for the identification

and resolution of common problems

Page 8: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality Structure inside groups

Quality linkmanTakes part of the definitions of the quality

policy and system. Communicates the decisions of the WG to the members of his group. Collects the information. Gives feed back to the WG.

Section leadersAll staff

Documentation coordinator

Page 9: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality Structure inside groups

Quality linkman

Section leadersDecides with the linkman which persons have to

dedicate a fix part of his time to identify and develop procedures belonging to the group. Motivates the personal to collaborate actively with the linkman. All staff

Documentation coordinator

Page 10: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality Structure inside groups

Quality linkmanSection leaders

All staffCollaborates actively with the linkman. They

are the more important part of the decision-input mechanism. Some of them will be documentation coordinators

Page 11: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Group Leaders

Quality Linkmen

Section Leaders

Staff of the group

Page 12: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Document with the existing documentation system for each

group

Document with the global structure of the documents for the division

The first two milestones for the DC

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Coherent documentation system with the possibility to follow the

life of the document

The final milestone for the DC

Page 14: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Management Leadership and Involvement4.1 Quality policy(Responsibility and authority, Verification resources)4.2 Quality system4.18 Training

Quality system support4.5 Document and data control4.7 Control of customer supplier product4.11 Control of inspection, measuring and test equipment4.16 Control of quality records

Process Management and control4.3 Contract review4.4 Design control4.6 Purchasing4.9 Process control4.10 Inspection and testing4.12 Inspection and test status4. 15 Handling, storage, packaging, preservation and delivery4.19 Servicing4.20 Statistical techniques

Process and System Improvement4.13 Control of nonconforming product4.14 Corrective and preventive actions4.1 Internal quality audits

Page 15: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

Quality policy

Quality system procedures

Process parametersTesting procedures

Inspection instructionsLabeling requirements

Work instructions for all activitiesProduct and process specifications

Records of activities, Proof of audit/corrective action program

Page 16: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

KISSKeep It Short and

Simple

Page 17: ST Quality WG I. Béjar Alonso Group Leader’s meeting 6th July.

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