SRJC, Engr 45, Fall 2010 Jinwoo Lee Steven Flores Christian Rosko.
SRJC C LOUD - BASED E MAIL ADOPTION December 2013.
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Transcript of SRJC C LOUD - BASED E MAIL ADOPTION December 2013.
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SRJC CLOUD-BASED EMAIL ADOPTION
December 2013
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Outlook Office 365
• Email cloud design overview• Why the cloud?• The evaluation process• Office 365 Advantages and Challenges• Features• Q&A
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Why the Cloud?
• Inability to meet new demands• Requests for more storage• Needs for refocus on our core business• Learning from our peers• The emergence of effective/efficient
subscription-based technologies• Power generator Vs. PG&E• Whatever happened to your photosmart printer? • Security, Privacy, Compliance Concerns
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Evaluation Study (Started Nov. 2012)
• Microsoft Initiated Changes– Free support for implementing the pilot ($40K)– Added support for Cisco Unity (Voicemail)
• Google Initiated Changes– End of support for Google Sync• Which ends Microsoft Exchange ActiveSync (EAS)
protocol for accessing Gmail, Calendar, and Contacts
– Scaled back the Google Apps for Education support
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Office 365 Advantages and Challenges
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O365 Implementation Advantages
• User familiarity with product• User migration experience– Minimal disruption– Minimal user training required
• Microsoft Technical Support• Leverage Microsoft Campus Agreement– Single licensing entity
• Unified Communication with Cisco Unity
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O365 Implementation Challenges
• Some system software upgrades required• Apple/Mac issues– Some calendar management inconsistencies observed– Some synchronization delays observed
• Password management through Outlook Web Application
• Only applicable during migration– Calendar management– DL management– Public Folder management
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Current Office 365 Email Users (211 total)
Faculty48%
Classified31%
STNC2%
Managment15%
Foundation1%
guser2%
gresource2%
Faculty Classified STNC Managment Foundation guser gresource
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Generic Email Migration ProcessUser Creates request via IT
websiteHardware
ready?
YesNo
Upgrade Hardware
Operating System ready?
YesNo
Upgrade Operating
System
Schedule Upgrade and Implement
Migration includes:• Moving all PST files to the cloud• Configuring display options• Training users
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Features
• Security, Privacy, & Compliance Concerns
• The interface: Outlook, Calendar, Contacts/People
• SkyDrive Pro (equivalent of GoogleDocs)
• The sites – social networks
• Lync2013 – Unified Communication Platform
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Q&As