Getting Started with Microsoft Expression Web 3 January 12, 2012.
Sponsored by Microsoft January 29-31 2013 Microsoft … · January 29-31 2013 Microsoft Redmond....
Transcript of Sponsored by Microsoft January 29-31 2013 Microsoft … · January 29-31 2013 Microsoft Redmond....
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Sponsored by Microsoft
January 29-31 2013 Microsoft Redmond
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Agile Under a WaterfallBenjamin Day
benday.com
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About Me• Cambridge, MA
• Consultant, Coach, & Trainer
• Microsoft MVP for Visual Studio ALM
• Team Foundation Server,
Software Testing, Scrum,
Software Architecture
• Scrum.org Classes
– Professional Scrum Developer (PSD)
– Professional Scrum Foundations (PSF)
• www.benday.com, [email protected], @benday
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Introductory Thoughts.
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What do I mean by “waterfall”?
• Waterfall = plan-driven
• Gaant charts
• Microsoft Project
• Start Dates & End Dates
• Phases
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What is Scrum Under a Waterfall?
• “Agile Under a Waterfall”
• Scrum + plan-driven
• Agile + plan-driven
• SUW
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Assumptions
• SUW exists
• Value of Agile / Scrum is…
– Settled
– A good thing
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Agile is popular.
“Water-Scrum-Fall Is The Reality Of
Agile For Most Organizations
Today” by Dave West
Forrester Research
July 26, 2011
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Scrum is arguably the dominant
Agile flavor.
“Water-Scrum-Fall Is The Reality Of
Agile For Most Organizations Today” by Dave West
Forrester Research
July 26, 2011
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Agile seems to get results.
The CHAOS Manifesto, Copyright 2011
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My $0.02 on SUW
• It’s a difficult
place to be.
• It’s a transitional
form.
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…and now a quote by a leading
project management expert.
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“You can drive
with your feet. It
doesn’t mean it’s
a good idea.” *
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So what do you do if your
company does SUW?
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Two options.
1. Quit in protest. Get a new job.
2. Try to make it work.
– Someone else is paying.
– Make informed decisions.
– Lead the transition.
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Goal for this talk
• Be practical
• Try to see both sides
• Acknowledge that change takes time
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Comparisons & Motivations.
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Waterfall vs. ScrumWaterfall Scrum / Agile
Requirements docs Just-in-time, informal requirements
Occasional “customer” involvement Frequent “customer” involvement
Start-to-finish Project Plan Product Backlog. Plan for Sprint.
Details are sketchy beyond that.
Priorities shift based on new data.
Tasks are assigned Assigned tasks are a bottleneck
Potentially large team size Teams of 3 – 9 people
Multiple phases, eventual delivery Working software each Sprint / Iteration
Resistant to change Change is expected
Contract says what we build, deliver Contract is a lot closer to T&E
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Why Waterfall?
• Comes naturally
• Feels good
– We’ve got a plan.
– We’ve got dates.
– What could possibly go wrong?
• Helps managers manage
• Pin down what’s going to be built
• Minimize uncertainty
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Why Scrum / Agile?
• Embraces uncertainty
• Empirical
• “Forecast” rather than “commitment”
• Self-organization and estimation
by the “do-ers”
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Who is Waterfall for?
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Ever seen a company that is
Agile at the top and
Waterfall at the bottom?
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Do managers trust their team?
What does the team think about
the managers?
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Why Waterfall people think
Agile-ists are nuts
• Sandal-wearing anarchists
• Their estimates are always
wrong
• They’re always late
• They’re lazy
• The plan is flawless.
• Devs write crummy, buggy
code
“Too complex to not plan.”
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Why Agile-ists think Waterfall
people are nuts
• The plan is largely imposed
– “Voluntold”
• What we told them was bogus.
– Haven’t the foggiest clue
– Just enough to make them go away
• Didn’t have anything real to estimate anyway
“Too complex to plan.”
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Point of agreement #1:
Each thinks the
other side is wrong.
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Point of agreement #2:
The work is complex.
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Making it work.
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SUW is the
grumpy marriage of
two processes.
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Why SUW?
• Required by contract
• Required by law
• The Agile Experiment
• Just cuz.
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Leverage the strengths of each
• Scrum for day-to-day dev/test activities
• Detect problems with Sprints
• Focus on DoD & working software
• Waterfall for multi-team coordination
• Waterfall for release planning
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Differences for Scrum / Agile
• Focus on ‘Definition of Done’
• Daily Scrum
• Sprint Burndown
• Sprint Review
• Retrospective
• Backlog = Project Plan
• Less emphasis on Backlog
Grooming & Sprint planning
• Less negotiation during Sprint
Same Changed
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Some of the risks of SUW.
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Impedance mismatch leads to
poor communication.
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Lack of trust & transparency.
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Culture of fear.
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A complete detachment
from reality.
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Everything is going great
until it isn’t.
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It’s two sets of books.
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Using metrics for evil.
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For example,
Using the Burndown for Evil
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A lot of orgs are obsessed with
individual performance.
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“Show it to me when it’s done.”
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So, uhhh…how do you
make it work?
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Five tips.
1. Think positive.
2. Come to terms with uncertainty.
3. Fear is everywhere.
4. Avoid ‘earned value’.
5. Avoid keeping two sets of books.
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#1.
Think positive.
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People get weird when their org
starts thinking about getting
more Agile.
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One problem is requiring
people to think.
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Another major problem
is the human
fear of loss.
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Focus on
what you gain
rather than
what you lose.
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Focus on ‘Done Software’.
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We’re going to get
done software more often.
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You do have to get past
change being a bug.
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It’s a chance to adapt.
You get ‘done’ software and if you
don’t like it, you can change it.
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It’s not “rework.”
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It’s improving existing features to
better meet the needs of the
stakeholders.
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Use the sprint boundaries as a way
to take stock of where you are.
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“Strategy is the use of the
engagement for the
purpose of the war.”
from “On War”
by Carl Phillip Gottfried von Clausewitz
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#2.
Come to terms with uncertainty.
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Software is not a ‘sure thing.’
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Wishing does not make it so.
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Gripping tighter also does not
make it so.
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Software always gets more
complex once you start.
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Change is going to happen.
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Making your teams spend extra
time on ‘more accurate accurate
planning’ is
(probably) wasteful.
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Get to good enough
and then stop.
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#3.
Fear is everywhere.
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Your developers are
afraid of you.
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Your middle managers are afraid of
you and your developers.
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Remember that your developers
were picked on and bullied.
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If you make them nervous…
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…they know what you
want to hear…
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…and they’ll tell it to you.
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(Unfortunately, it’s not true.)
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You need to try to create trust.
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You need to make it
ok to be “wrong”.
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You need to make it ok for your
teams to tell you that
you are wrong.
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“The goal of a leader should be to maximize
resistance—in the sense of encouraging
disagreement and dissent.
…
If you aren’t even aware that the people
in the organization disagree with you,
then you are in trouble.”
Leadership The Hard Way
by Dov Frohman & Robert Howard
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"Too often in organizations leaders think
that if they get the three R’s clear—rules,
roles, and responsibilities—innovation will
logically follow. More often than not, results
go 180 degrees in the opposite direction."
“Yes To The Mess:
Surprising Leadership Lessons from Jazz”by Frank J. Barrett
Harvard Business Review Press
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They’re terrified of being wrong.
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They don’t understand
your motivations.
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When you say that you
“need all this by X date”…
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…they believe you.
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“…research shows that the biggest obstacle
to creating the psychological safety that
allows people to learn from mistakes is a
hierarchy. When those with status are
distant or intimidating, those beneath them
are more likely to save face by hiding or
ignoring errors.”
“Yes To The Mess:
Surprising Leadership Lessons from Jazz”by Frank J. Barrett
Harvard Business Review Press
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You have a priority in your head.
Share that vision.
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#4.
Avoid ‘earned value’.
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“I’m 72.6% done with my task.”
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…and now a quote by a leading
project management expert.
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“[Earned value] is the path to
the dark side. [Earned value]
leads to [technical debt].
[Technical debt] leads to
[maintainability problems].
[Maintainability problems] lead
to suffering.”
Yoda, Star Wars: Episode 1
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Focus on your Definition of Done.
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It’s done or it isn’t.
Done software only.
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(Oh…and force your team
to write unit tests.)
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#5.
Avoid keeping two sets of books.
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A shared reality is essential.
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Try to avoid the overhead of
communicating between
the two visions.
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Tip: Try
Team Foundation Server +
Microsoft Project Server
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Team Foundation Server & Visual Studio
• One stop shop for your
devs
• Great tools for running an
Agile / Scrum project.
• Integrated with source
control
• Automated build system
• QA testing tools for
managing / tracking test
suites and test progress
• Feedback capture
• Lightweight requirements
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Microsoft Project Server
• Plug-in to SharePoint
• Accessed via:
– Web interface
– Microsoft Project
• Enterprise project management
– Tasks
– Portfolios of projects
– Timesheets
– Resources
– Approval workflows
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TFS & MPS Integration
• Bi-directional sync
• TFS data to/from Enterprise Project Plans
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TFS + Project Server Scenarios
• Track progress across many teams for a large effort
– Think enterprise “roll-up”
• Requirements in Project Server
Details created in TFS by the teams
– Project Server can approximate your “Product Backlog”
• Modifications have an optional approval workflow
– Keeps Waterfall-centric managers in the loop
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Big win:
Both groups stay in their
preferred tools.
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Big win:
Synchronization happens
automatically.
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“Just the facts, ma’am.” • TFS captures data without judgment
• Is it in source control?
• Does the build work?
• Do the tests pass?
• What’s the bug count?
• What’s the history on that work item?
• Published to Project Server without
judgment
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Transparency & honesty
is crucial for trust in SUW.
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Five tips.
1. Think positive.
2. Come to terms with uncertainty.
3. Fear is everywhere.
4. Avoid ‘earned value’.
5. Avoid keeping two sets of books.
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…in closing.
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Quick overview on Clausewitz.
http://www.bbc.co.uk/programmes/b01hl293
“In Our Time”
BBC Radio 4
May 17, 2012
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The emotional overhead of discussing
scope and other issues.
“Negotiating with Emotion”by Kimberlyn Leary, et al.
Harvard Business Review
January 2013
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Some thoughts on letting go.
“Yes To The Mess:
Surprising Leadership
Lessons from Jazz”by Frank J. Barrett
Harvard Business Review Press
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On leadership style, communication,
and failures.“The Generals: American
Military Command from
World War II to Today”by Thomas E. Ricks
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Summary
• SUW can be awkward
• There can be trust problems
• Use Scrum/Agile to detect problems
• TFS & Project Server helps
Project Management Impedance Mismatch
• Transparency is the key
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Any last questions?