Speed Dating with your Users

Reto Lämmler @rlaemmler

reto@testingtime.net

Mental Model

Designer User

Designer UI UserMental Model

User Testing

Test early, test often

Methods & Buzz words

• Hallway Testing• Expert reviews• Usability walkthrough• In-House vs. Remote User Testing• Moderated vs. Unmoderated• Quantitative vs. Qualitative• ...

Remote User Testing

Fast, efficient, low cost

Setup

Audio / Video connection• Skype

Screensharing• join.me (Skype Screensharing)

Session recording• screencast-o-matic.com

Recruiting• Facebook, Market research company

or www.testingtime.net

Reto LämmlerInteraction Designer

Susan Miller32, divorced, 1 kid, ...

Andrew Brite39, accountant, married, 2 kids, ...

Patricia Bolt35, Sales, single, ...

10:00 – 10:30

11:00 – 11:30

12:00 – 12:30

Meet your users!

Reto Lämmler@rlaemmler

reto@testingtime.net