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DEAR ALCA MEMBERS, PARTNERS AND SUPPORTERS: DEAR ALCA MEMBERS, PARTNERS AND SUPPORTERS:

Our 2021 ALCA Conference Planning Committee and ALCA

staff have been working diligently to plan an outstanding

conference for you. As co-chairs of the 2021 conference,

we were so eager to welcome you to Boston, one of the

most exciting cities in the US. However, after reviewing the

results of the recent membership survey, we have made

the diffi cult, but necessary decision to cancel the in-person

portion of the conference and go completely virtual. We

hear loud and clear the profound impacts this pandemic

is still having on our members’ personal and professional

lives and the vulnerable populations you serve. Based on

the uncertainty of when Boston will loosen their current

gathering restrictions, the challenges with the vaccine roll

out and fi nancial and safety concerns for our members,

speakers, and staff the fi nal decision was inevitable. We

know it’s not ideal but hope you will consider support

ALCA and our committee’s eff orts to bring you another

outstanding event!

Deborah Fins and Kate Granigan, Co-Chairs

2021 ALCABOARD OF DIRECTORS

President

Connie McKenzie, RN, CMC

Jupiter, FL

Past President

Liz Barlowe, MA, CMC

Seminole, FL

President-Elect

Debra Feldman, MSW, LCSW, CMC

Buff alo Grove, IL

Secretary-Treasurer

Anne Sansevero, RN, AGNP, MA, CCM

New York, NY

DIRECTORS

Steven Michael Barlam, MSW, LCSW, CMC

Los Angeles, CA

Kate Granigan, MSW, LICSW, C-ASWCM

Newton, MA

Nina Pfl umm Herndon, MA, CMC, RCFE, CLPF

Millbrae, CA

Lisa Kaufman, MS, CMC, CTRS

Roswell, GA

Gretchen Napier, MSHA, CMC

Nashville, TN

Angela F. Thomas, MSN, RN, CMC

Dallas, TX

Elyse Weber-Sacks, MSW, LSW, CMC

Morris Plains, NJ

2021 ALCACONFERENCE PLANNING

COMMITTEE

Deborah L Fins, LICSW, CMC

Co-Chair | Worcester, MA

Kate Granigan, MSW, LICSW, C-ASWCM

Co-Chair | Newton, MA

Nancy Avitabile, LMSW, CMC

New York, NY

Tim DriverWaltham, MA

Susy Murphy BA, CMC

Silver Spring, MD

Lina Supnet-Zapata MBA, CTXG, CMC

Austin, TX

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CONFERENCE CONNECTIONVirtualVirtual

If you are a member who is unable to attend the conference due to fi nancial reasons, you may qualify for a scholarship of up to $295 through the Member Support Fund. To be eligible you must be a member in good standing at the Associate, Professional, or Advanced Professional level for a minimum of one year. Applications should be submitted to the Vice President of Operations and Administration no later than February 28th at jwagner@aginglifecare.org.

Exhibiting at the 2021 ALCA Conference will put you in direct contact with Aging Life Care Professionals® who recommend or purchase the products and services you provide. Up to two exhibit staff can register for the conference at a 50% discount. For more information on exhibiting at the ALCA Conference or for the discounted registration, contact Julie Wagner at jwagner@aginglifecare.org. An Exhibitor Prospectus is available online at aginglifecare.org.

ALCA will be using a combination of a web-based conference app and Zoom Webinars to connect attendees, sponsors, and presenters virtually. Detailed instructions will be emailed out after registration is received. CE contact hours will be available for sessions you participate in live, in addition to some recordings upon completion of post-tests.

CONTINUING EDUCATION (CE) INFORMATIONALCA has applied for continuing education contact hours for the conference for the following:

• Social Work – National Association of Social Work and NY State Education Department

• Nursing - California Board of Registered Nursing

• National Academy of Certifi ed Care Managers (NACCM) Care Manager Certifi ed (CMC)

• Commission for Case Manager (CCM) Certifi cation

Please indicate on your registration form which CE certifi cate(s) you require. You must include your license number for social work or nursing. Each certifi cate requested will be provided at the conclusion of the conference. Additional or replacement certifi cates will be available following the conference at a cost of $25 each.

Aging Life Care Association SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers, #0166. This program approved for a maximum of 12.5 contact hours.

Provider approved by the California Board of Registered Nursing. Provider #15884 for 12.5 Contact Hours.

CONFERENCE SCHOLARSHIPS AVAILABLE

ATTENTION EXHIBITORS!

4:00-5:30 pm ET | 1:00 – 2:00 pm PTWelcome/Opening Remarks & Keynote Presentation

Managing the Three Conversations: Learning to Serve Yourself and Others in Time of Fear and Angst

11:00 am – 12:30 pm ET | 8:00 – 9:30 am PTGeneral Session 2: What the Daughterhood Community Can Teach Us

1:00 – 2:30 pm ET | 10:00 am – 11:30 am PTGeneral Session 3: Health Equity and Culturally Appropriate Care

Join Daughterhood Founder Anne Tumlinson to hear her experiences

and learnings from working with a national community of family

caregivers – their challenges with managing loved ones’ functional

and cognitive decline, and the needs they most often express to her.

She’ll also share how she works with this growing community and why

the website content strikes an emotional chord with so many. Anne

will explain how government policies and programs will aff ect aging

and caregiving issues going forward, and

especially as the country emerges from the

public health emergency.

Anne Tumlinson, Founder | ATI Advisory &

Daughterhood

General Session 2: What the Daughterhood Community Can Teach Us

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SCHEDULE OF EVENTS

How are we leading in 2021? How can we best serve ourselves in

order to best serve our clients and the community? We have all been

experiencing a marathon of worry, fear, and angst and we now have

an opportunity to lean into a new paradigm of hope and imagination.

Join Kip Hollister who will engage you in a discussion of the three

conversations that are always going on for each of us. Becoming

aware of these three conversations, and their relative impact on our

perception and wellbeing will open us up to

possibility and positivity and allow us to

release from the negative thought cycle and

perpetual worry.

Kip Hollister, CEO & Founder

Hollister Staffi ng & Hollister Institute

Boston, MA

WEDNESDAY, APRIL 21, 2021

THURSDAY, APRIL 22, 20218:00 am – 4:00 pm ET

Virtual Resource Hall Open

During this session, Dr. Castiel will talk about heath disparities and the

roles healthcare workers play in providing equitable and culturally

appropriate care for communities of color, with a focus on elderly

populations and those with disabilities. Race and Ethnicity are

intersectional identities that impact how individuals move through

our society’s healthcare systems, and this session will review some

of the many ways racism and discrimination have impacted the lived

experiences for Black, Indigenous, People of Color (BIPOC) individuals.

This session will examine how our healthcare

system has structurally limited access and

maintained barriers for these populations,

further prompting participants.

Matilde “Mattie” Castiel, MD

Commissioner of Health and Human

Services for the City of Worcester

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12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break

VIRTUAL RESOURCE HALL

11:00 am – 12:30 pm ET | 8:00 am – 9:30 am PTGeneral Session 4: How Aging Life Care Managers Can Grow Their Business and

Provide Better Care as the Industry Shifts to Virtual Health

SCHEDULE OF EVENTS

BUSINESS TR ACKThinking About Your Business the Same Way You Think About Your Client

As Aging Life Care Professionals, we pride ourselves on our expertise

and our ability to improve the health and well-being of our clients. We

use a scientifi c approach to identify and stratify key risks, prioritize, and

implement a plan, and evaluate the eff ectiveness of that plan. What

if we applied the same skill set to the health and well-being of our

business? Most Aging Life Care Professionals come from backgrounds

with vast experience in helping others and are confi dent in their

abilities to do so. Maybe running a business is a new skill for us or

have experience but lack the knowledge and confi dence needed to

strengthen or scale our business. The session will raise awareness about

common internal and external risk factors Aging Life Care management

businesses are exposed to while giving them confi dence in their ability

to manage these risks by applying a skill set with which they already

have expertise.

Ginger Jones | MyCare Alliance – Georgetown, IN

CLIENT CENTERED TR ACKTechnology to Support Clients Remotely: How COVID-19 has Changed the Technology Landscape for Older Adults and their Caregivers

In 2020, technology for older adults and caregivers went from a “nice to

have” to a “must have” during COVID-19. Over the last year, older adults

and caregivers are relying more and more on technology to keep them

healthy and decrease social isolation. Learn about the latest trends and

how you can use technology to improve your clients’ lives.

Liz Hamburg, MBA | Candoo Tech – New York, NY

LEGAL/E THIC AL TR ACKProtecting the Vulnerable Senior from Financial Exploitation

The characteristics and signs of a “vulnerable senior” are defi ned

including examples of how fi nancial exploitation is carried out by

diff erent perpetrators. Pre-planning with legal safeguards and steps in

the midst of a crisis will be covered. Information regarding community

and private resources will also be included.

Cathleen H. Summers, RN, Esq | Generations Law Group – Acton, MA

2:30 – 2:45 pm ET | 11:30 – 11:45 pm PT – Break

2:45 - 4:00 pm ET | 11:45 am – 1:00 pm PTConcurrent Breakout Sessions

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FRIDAY, APRIL 23, 20218:00 am – 4:00 pm ET

Virtual Resource Hall Open

THURSDAY, APRIL 22, 2021 continued

This panel will discuss the current state of virtual and population

health in the digital age and help participants understand what is

on the horizon and the implications for private-pay and insured care

management. In addition, they will share some best practices in tech-

enabled virtual care management.

Below, left to right:

Ellen Donahue-Dalton, EVP, Chief Marketing & Customer Experience

Offi cer, Medecision

Terri Steinberg, MD, SVP Population Health, Medecision

Ann Mond Johnson (or designee), Chief Executive Offi cer, American

Telemedicine Association

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2:45 – 4:00 pm ET | 11:45 am – 1:00 pm PT Concurrent Breakout Sessions

BUSINESS TRACKAging Life Care Professional and In-Home Care: Models that Support and Measure Client Success

Collaboration and cross-setting expertise are critical to future

success. Should Aging Life Care Management practices own, partner

or build strong referral relationships with in-home care providers?

The panel—which includes three industry leaders with different

perspectives and approaches will share how their choices have

influenced quality, growth and the bottom line.

Andrea Cohen | Founder and CEO | HouseWorks, Moderator

Nancy Gillette | Chief Growth Officer | HouseWorks

Ruth Lippin, JC, LCSW, CMC | Alighieri Care Management

Catherine Vergara | President | CareFor

CLIENT CENTERED TRACKBehavioral Health Issues in Older Adults

Behavioral health issues in the older adult are complicated. This

presentation will discuss the incidence and characteristics of

behavioral health issues specific to late life. Assessment of the clinical

symptoms, overview of barriers and evidenced based practices will

be reviewed. These skills will enable Aging Life Care Professionals

prevent, assess, and treat and address aging issues of community-

dwelling older adults and at-risk spouses/caregivers.

Linda Shumaker | Optimize Aging, LLC | Harrisburg, PA

LEGAL/ETHICAL TRACKA Collaborative Interdisciplinary Approach is the Key to Protecting Elders in the “Now Normal”

If you have seen one presentation on elder abuse-you’ve seen them

all. Right?...Wrong! This session will explore more modern frauds

against elders and provide tangible prevention tools, particularly for

the gray area between cognitive decline and diminished capacity.

In this session, Mr. Hummer will explore how to recognize and

avoid scams against elders, including more advanced modern fraud

techniques. He will provide proven strategies on how to prevent your

clients from being vulnerable to fraud in the first place. The audience

will leave with actionable steps they can take to engage in this

approach with their clients and tangible tools they can use to prevent

their clients from being vulnerable to the modern fraud techniques

that are prevalent in today’s post-pandemic society.

Joshua E. Hummer, Esq. | Law Office of Joshua E. Hummer

Ashburn, VA

SCHEDULE OF EVENTSFRIDAY, APRIL 23, 2021 continued

BUSINESS TRACKGoing the Distance: Seven Essential Habits of Fiscally Fit Businesses

Learn how the seven essential habits of fiscally fit businesses create

success throughout the year. All attendees will receive a copy of the “Go

the Distance” Checklist with 26.2 “mile markers” to keep their business

on the road to success.

Deborah Vogt | Harmoney Bookkeeping Company | Natick, MA

CLIENT CENTERED TRACK(Identifying and) Managing Medication Mishaps

This session will aid Aging Life Care Professionals in identifying more

subtle scenarios where medication problems are playing a key role and

resolving those problems take careful planning and finesse.

Michelle Fritsch, PharmD | Retirement Wellness Strategies

Monkton, MD

LEGAL/ETHICAL TRACKThe Silent Agony: Caring for Parents of Estranged Adult Kids

Estrangement from adult children is among the most painful of human

experiences. It is critical for caregivers to have the tools to address

the issue with clients. This session will familiarize Aging Life Care

Professionals with aspects of parental/child estrangement, contributing

factors, and impacts. Resources will be provided.

Fe Anam, M. Div | A Second Day | Hendersonville, NC

Karen Wolfrom, MSA, RNC, CMC | Holistic Elder Law Services

Hendersonville, NC

1:00 – 2:15 pm ET | 10:00 – 11:15 am PT Concurrent Breakout Sessions

2:15 – 2:45 pm ET | 11:15 - 11:45 am PT | Break

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OPEN BETWEEN SESSIONS AND AT BREAKS

VIRTUAL RESOURCE HALL

12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break

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1:00 – 2:15 pm ET | 10:00 – 11:15 pm PTConcurrent Breakout Sessions

SATURDAY, APRIL 24, 20218:00 am – 4:00 pm ET

Virtual Resource Hall Open

SCHEDULE OF EVENTS

At the end of life, many people begin looking back on their life

and relationships. For LGBT older adults, this may present unique

considerations for their advocates. This session will examine the

history of the HIV / AIDS epidemic and how that trauma is activated

during COVID-19, how LGBT family structures diff er from traditional

families, and navigating/repairing strained

relationships with families of origin.

Tim Johnston, PhD | SAGE | New York, NY

12:30 – 1:00 pm ET | 9:30 - 10:00 am PT | Break

2:15 – 2:45 pm ET | 11:15 - 11:45 am PT | Break

BUSINESS TR ACKRevitalizing & Surfacing Untapped Opportunity: Applying Strategic Design Methods in the Aging Life Care Field

Apply energizing design strategy tools to surface unmet needs and

solve problems your clients don’t even know they have. Set yourself

apart and thrive in a new world by viewing your business, clients, and

funders with a new lens.

Sarah Jones, MPA, MS | Parkinson & Movement Disorder Alliance

Tucson, AZ

CLIENT CENTERED TRACKDemonstrating Value During the “The Fragile Years™”

The Fragile Years™ is a concept developed by the speaker that describes

that period of time when parents or other older loved ones start to and

continue to experience events that lead them to need interventions

and assistance. By framing these experiences as “The Fragile Years”,

Aging Life Care Professionals can demonstrate their value to families

by helping to identify the systems that need to be navigated - medical,

fi nancial, social, and more. ALCPs can help families to “reset” to the new

normal, lower anxiety, plan for changes, and become a trusted partner

throughout the Fragile Years.

Amy O’Rourke | The Cameron Group Arosa Acquisitions LLC

Maitland, FL

LEGAL/ETHICAL TRACK?Leading Depleted

You need to know that it’s okay to be where you are and feel what you

feel. You need some tools to combat compassion fatigue and burn out.

Join us for a “how-to” for taking responsibility for your own resilience

and creating a culture of accountability around resilience where you

live, love, and lead.

Amy Wright | JOL Healthcare | Kyle, TX

This lively and interactive session will provide you with the latest

research on balance, fi tness, and strength distilled into clinically usable

nuggets for you and your clients. Dr. Lewis has lectured extensively for

the past 40 years all over the world on topics of successful aging. You

will walk away with substantiated ideas for helping you and your clients

to stay well and even improve your health and fi tness levels.

Carole Lewis, PT, DPT, GCS, GTCCS, MPA,

MSG, PHD, FOAE, FAPTA – GWU | Editor-

in-Chief, Topics in Geriatric Rehabilitation

Practicing Physical Therapist, Adjunct

Professor, George Washington University

Department of Geriatrics, College of Medicine

Washington, DC

CONFERENCE CONCLUDES

2:45 – 4:00 pm ET | 11:45am – 1:00 pm PTClosing General Session 6: It’s Not Just About Balance: Fitness, Strength

and Everyday Exercise to Prevent Falls (for You and Your Clients)

11:00 am- 12:30 pm ET | 8:00 – 9:30 am PTGeneral Session 5: Advocacy and Family Dynamics with LGBT Elders

Name: ___________________________________________________________________________________________________________

Company / Agency: ______________________________________________________________________________ __________________

Mailing Address: __________________________________________________________________________________________________

City: ________________________________________________________ State: _____________________ Zip: ______________________

Phone: ______________________________________________________ Cell phone: ___________________________________________

E-mail (for conference information): ___________________________________________________________________________________

m NACCM Care Manager Certified (CMC)

m NASW Social Work/License #: __________________________

m Nursing/License #: _____________________________________

m Certified Care Manager (CCM)

m NYSED Social Work/License #: ___________________________

m I have a disability/special need that may require special accommodations in order for me to participate fully. Please contact me.

Please type or print clearly. One form per person.

ALCA Office Use Only

Date Rec’d: __________________

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REGISTRATION FORM

All CE certificates are included in your registration fee when you pre-ordered and will be distributed at the end of the conference. Additional and/or replacement certificates will be available at a cost of $25 each.

I need (please check all that apply and provide your license number where indicated):

FIRST TIME NATIONAL CONFERENCE ATTENDEE m Yes m No

MAIL TO: ALCA-2021 Conference Registration | 3275 W. Ina Road, Suite 130 | Tucson, AZ 85741 | 520.881.8008 | Fax: 520.325.7925

REFUND POLICY: NO refunds will be issued after March 22, 2021. Cancellations before that date will receive a refund minus a $50 administration fee. Substitutes are welcome. Changes or cancellations must be made in writing to ALCA office.

CONTINUING EDUCATION CERTIFICATION

SAVE $50EARLY BIRDREGISTRATIONUNTIL

MARCH 222021

m PLEASE REGISTER ME FOR THE ANNUAL BUSINESS MEETING AND AWARDS CELEBRATIONApril 9, 2021 at 3pm ET / 2pm CT / 1pm MT / 12pm PT at no charge

VIRTUAL CONFERENCE REGISTRATIONFull Conference (April 21,22,23,24)

m Member / Partner $295 $345m Non-Member $395 $445

Special Student Rates: ALCA Student Member Registration* $50Student Non-Member Registration* $100

*Student registration is not available online. Please fill out form and submit via fax or email.

Single Day Registrationm April 22 m April 23 m April 24m Member / Partner $175 $200m Non-Member $225 $250

Early Bird, On or Before March 22, 2021

Early Bird, On or Before March 22, 2021

After March 22, 2021

After March 22, 2021

PAYMENT INFORMATIONPlease register online at aginglifecare.org or complete the Registration Form and return with check payable to ALCA or charge $______ to card below:

VISA / MC / AMEX #

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Expiration Date: __________________________

Cardholder’s Name: ______________________

Signature: ____________________________

(please print)