Spanish-Speakers and You: What everyone needs to know 1©2012, Command Spanish®, Inc..
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Transcript of Spanish-Speakers and You: What everyone needs to know 1©2012, Command Spanish®, Inc..
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Spanish-Speakers and You:
What everyone needs to know
1©2012, Command Spanish®, Inc..
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Who Are the Hispanics / Latinos?
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Components of Hispanic Culture
• Language
• Communication Styles
• Etiquette
• Traditions and Customs
• Food, Dress, and Music
• Religion
• Belief Systems and World
Views
• Values
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Where Do Hispanics Come From?
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Spanish-Speaking Countries
1. Argentina 2. Bolivia 3. Chile 4. Colombia 5. Costa Rica 6. Cuba 7. Dominican Republic 8. Ecuador 9. El Salvador10. Guatemala
11. Honduras12. Mexico13. Nicaragua14. Panama15. Paraguay16. Peru17. Spain18. Uruguay19. Venezuela** Puerto Rico
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Source: U.S. Census (2010)
U.S. Hispanic Population by Origen
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Source: U.S. Census (2010)
THE FEDERAL GOVERNMENT CONSIDERS
RACE AND HISPANIC ORIGIN TO BE TWO
SEPARATE AND DISTINCT CONCEPTS.
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•In 2000, the Hispanic population was 35.3 million.•In 2010, the Hispanic
population was 50.5 million
In the last decade, the Hispanic population has grown 43%…
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Source: U.S. Census (2010)
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What do Hispanics look like?
• White European• Indian• Mestizo
• Black• Mulatto• Asian
Racial Types in the Hispanic Community
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StereotypesList common stereotypes that Americans have about Hispanics:
List common stereotypes that Hispanics have about Americans:
Positive Negative
Positive Negative
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How Do Spanish-Speakers See Themselves?
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Hispanics are persons whose speech, customs or cultural
heritage pertain to, or derive from, any of the nineteen Spanish-
speaking countries in the world, and Puerto Rico. Hispanics may speak
Spanish, be bilingual, speak only minimal Spanish, or speak no Spanish
at all. Hispanics may be of any single or mixed racial origin. The
primary Spanish groups in the United States are: Mexican, Mexican-
American, Cuban, Cuban-American, Puerto Rican, Dominican, and
Central American. The civil status of Hispanics may be: U.S. born
citizens, legal residents, legal workers, students, visitors/tourists, or
illegal aliens (undocumented workers).
Who are Hispanics? A working definition…
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Levels of Language Ability of Hispanics
• Spanish-Only, Literate (university graduate, professional, secondary education, or technical specialist)
• Spanish-Only, Illiterate, or Primary School Education (0-6 years of primary education only)
• Spanish Speaker with 100-300 Word English Vocabulary• LEP (Limited English Proficient)• Bilingual• Bilingual & biliterate• English Speaker with 100-300 Word Spanish Vocabulary• English-Only
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MachismoMarianismo
Gender Issues
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Proxemics and Haptics
Personal SpaceTouching
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Chronemics
• Time concepts• Appointments• General day
divisions• “on time”
• Workday• Leisure• Overtime, Vacation,
and Time Off
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The Hispanic Surname System
• María Elena Guzmán González marries
• Pablo Felipe Durán Rodríguez
Their daughter • FIRST NAMES: María Teresa• LAST NAMES: .
Their son • FIRST NAMES: José Felipe• LAST NAMES: .
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What is her married name?What do I call her?
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María Elena Guzmán Gonzálezmarries
Pablo Felipe Durán Rodríguez
The Hispanic Surname System
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• Religious Names• Nicknames
Hispanic Names and Nicknames
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• Survival English• Workplace English• Social English
LEPs, or How Much English?
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• Understanding
• Using native language
• Uneducated
• Bilingual = biliterate
• False affirmation
• Spiraling
Misconceptions Based on Language Issues
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Maximizing Oral Communications
When speaking English…
• Do not shout; speak with a normal tone.• Enunciate slowly and distinctly.• Avoid idioms, colloquial expressions and slang.• Emphasize key words.• Pause frequently when speaking.• Use visual aids when possible
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Maximizing Oral Communications
When speaking Spanish…
• Present your ideas methodically.• Use redundant body language.• Use familiar and simple words.• Repeat and recap frequently.• Take care not to patronize.• Check for understanding frequently.• Don’t cover too much information at one time.
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Maximizing Oral Communications
Of course, the best way to maximize communication in Spanish is to contact your local Command Spanish®, Inc. provider for a Spanish-language class specific to your profession or occupation.
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For the complete cross-cultural program entitled:
Spanish-Speakers in the Workplace:A Cross-Cultural Guide
please contact Command Spanish®, Inc. at
601-582-8378, or your local Command Spanish® provider.
You can visit our website at:
www.commandspanish.com
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