SOP

Entry protocol for visitors

The visitors (indirect) are only allowed to enter the Quarantine Station

only after proper footbath and with applicable dress as deemed fit at the time

of entry. Other protocol as displayed.

The entry of Direct handlers/Veterinarians/Para Veterinarians will only

be through Change room Protocol.

Entry protocol for vehicle

Any vehicle entering the Quarantine Zone must be disinfected by

putting the vehicle under the vehicle wash where jet pressure pump will

disinfect the vehicle. The vehicle will be disinfected on both the occasion of

entry and exit.

Disinfection of the area

The Quarantine Zone must be disinfected regularly:

a) In presence of animals:

Disinfection will be done by fumigating machine three times a week.

Liming of the area will be carried out on alternate days.

Brooming of the area and sheds will be done regularly on day to day

basis.

b) In absence of animals:

Disinfection will be done by fumigating machine two times in a month.

Liming of the area will be carried out on monthly basis.

Brooming of the area and sheds will be done regularly on day to day basis.

Outsource staff through Agency

Security Guards

1. The Security Guards provided should have good character, conduct and

behavior, competent and qualified to perform the security duties for

which they are employed.

2. The personnel supplied ought to be polite but firm, disciplined,

physically fit and alert.

3. The Security personnel must be in proper neat and tidy uniform.

4. The names of the Security personnel should always be displayed by

them on their uniforms for identification purpose.

5. To attend with compliments to distinguished visitors, VIP’s, staff and

Officers.

6. Maintain strict Security of Men, Material and Premises and maintain

Diary to note all important events/happenings information

received/passed to the administration.

7. The Security personnel shall at all times comply with all directions and

instructions of AQCS, New Delhi Administration. Non-compliance of

instructions can lead to termination of agreement.

8. The Security Agency shall provide uniforms, shoes, stocking, belt, cap,

photo identity card, lathi, whistle, umbrella and torches, including

monsoon wear i.e. Jacket/ Coat/ Rain coat etc. to the Security personnel.

In case torch lights are not provided cost of torch lights would be

recovered from the agency.

9. The security guards are responsible for office keys and ensure proper

locking after office hours and also open the office in the morning.

Safaiwala

1. The worker should be healthy and physically fit to carry out day to day

cleaning and housekeeping work.

2. The worker should change the cloths and follow disinfecting protocol as

directed before entering the quarantined zone and vice versa.

3. The worker should not touch any animal under quarantine.

4. The worker should not interact with the animal attenders.

5. The worker suffering with common cold should not enter the

quarantine Zone.

Animal attenders

1. The attender must follow the Quarantine norms as directed for

exit/entry. The attender should wear proper uniform while attending

the animal.

2. The attender suffering with any disease should not attend the animal.

3. The attender should not ride or play with the animals.

4. The attender should not attend the animal of other Importer.

5. The attender should not use animal accessories of other Importer.

6. The attender should not take any household item/personal belongings

to animal shed.

7. The attenders should put all waste material in the designated place.

8. The attender should not consume alcohol and smoke during their stay

in Quarantine zone.

9. Any problem/mishappening should be immediately brought to the

Notice of AQCS Official.

10. The attender must carry his AQCS identity card with him always.

SOP FOR SAMPLING

A. Live stock

1. The sampling of the live stock is an important technical operation which

is done to ensure the disease free status of the imported live stock.

2. The sampling is done as per the notified guidelines or as deemed

necessary by Technical officer.

3. All the necessary items required for sampling should be arranged and

put in one place by laboratory attendant and other supporting staff.

4. The animal should be stress free and sampling should be done

preferably in morning and evening.

5. The animal should be handled in friendly way and it should also be

ensured that the animal is not hungry or thirsty.

6. The animal should be brought in the designated sampling area and

should be properly secured before sampling to ensure protection for both

animal and staff.

7. The sampling area should be cleaned thoroughly and then should be

disinfected properly.

8. All staff involved in sampling procedure must be properly dressed

including gloves and aprons.

9. The samples should be taken by using sealed items which are opened

just before taking the sample at the sample site.

10. The samples after processing must be sealed properly and kept in

secure place by maintaining required storage norms.

11. The used items and other biological waste must be removed

immediately from the sample site for disposal.

12. The animal after sampling should be removed carefully from the sample

site after cleaning and disinfecting the sample area.

13. After sampling the animal should be kept in the cool area and feed and

water should be provided.

14. The samples must be dispatched immediately to the testing laboratory

with all details of animals, samples and test required.

15. The test results communicated by the testing laboratory must be

brought to the notice of Technical officer for further necessary action.

Sample Quantity:

Swabs- 02 swab each animal.

Serum – 0.5 ml per disease per animal.

Blood – 3 ml per disease per animal.

B. Livestock products:

1. The sampling of the livestock product is an important technical

operation which is done ensure the disease free status of the imported

livestock product.

2. The sampling is done as per the notified guidelines or as deemed

necessary by Technical officer.

3. All the necessary items required for sampling should be arranged

and put in one place by laboratory attendant and other supporting

staff. All staff involved in sampling procedure must be properly

dressed including gloves and aprons.

4. The sample should be collected by taking into account whole

quantity of livestock products and the samples should be taken

randomly from different sites.

5. If the item is available in the sealed pack then the whole pack

should be sent to the testing laboratory without opening the pack.

6. If the item is in loose then the quantity collected from different

sites should be mixed and the desired quantity may be sent to the

testing laboratory with all details of products and test required.

7. The left over items including the products should be disposed

immediately after sampling.

8. The test results communicated by the testing laboratory must be

brought to the notice of Technical officer for further necessary action.

Sample Quantity:

250-500 gms./test

1-2 pieces/test

SOP for Packing and dispatching of samples

1. The sample of livestock and livestock products should be send

immediately to the testing laboratories in secure packing.

2. The samples should be placed in sealed plastic pouches and then

wrapped with cotton and paper with second sealing by cello tape.

3. The sealed samples must be placed in double layer thermocol

box/other secure box by maintaining the proper storage

condition as per the item.

4. Ice gel and dry ice can be used for maintaining the cold chain. Ice

gels should be placed on all four sides of the samples with some

dry ice in plastic pouch.

5. The box should have all details like addresses, hazard, urgency

etc. and should be properly sealed by tapes and other seals.

6. It should be ensured that the box should reach the designated

laboratory in less possible time preferably within 48 hours.

SOP FOR BURIAL

1. The concerned staff handling the livestock or other biological material

must follow the proper guidelines of burial.

2. A pit should be dug about 2 meters deep/as the case may be. It should

be half filled with waste/oyher material, then covered with lime within

50 cm of the surface, before filling the rest of the pit with soil.

3. It must be ensured that animals do not have any access to burial sites,

covers of galvanized iron/wire meshes may be used.

4. On each occasion when wastes are added to the pit, layer of 10 cm of

soil shall be added to cover the wastes.

5. Burial must be performed under close and dedicated supervision.

6. The deep burial site should be relatively impermeable and no shallow

well should be close to the site.

7. The pits should be distant from habitation, and sited so as to ensure that

no contamination occurs of any surface water or ground water. The

area should not be prone to flooding or erosion.

8. The location of the deep burial site will be authorized by the prescribed

authority.

9. The concerned official shall maintain a record of all pits for deep burial.

SOP FOR DISINFECTION

1. The staff undertaking the disinfection work should be fit and healthy

and should not work alone.

2. The concerned staff must ensure that all traces of material used in

cleaning/pre disinfection process are flush away with water. The

cleaning process must be adequate and there must be no presence of

residual cleaning liquid.

3. The user must read the label instructions including dilution instructions

to ensure safety and effectiveness.

4. The disinfectant should be applied to every surface starting at the

highest point and working down words. All doors, windows,

equipments and utensils should also be cleaned.

5. The disinfectant must be left on surfaces as long as possible/as

indicated in the instructions. The area must than the thoroughly rinsed

and left vacant for as long as possible before allowing the animals.

6. The sheds should not be disinfected or fumigated in the presence of

animals and if required must be done during down time.

7. The foot bath and wheel bath area must be cleaned and filled every

alternate day and soil, manure, bedding material should not come into

the bath.

8. The common disinfectant which can be used for disinfection and

fumigation are 5.25 % Sodium Hypochlorite (3%), Virkons (as per the

label ), Sodium Hydroxide (2%), Formalin (5-10%) ect. The label must

be read carefully before using the disinfectant under consultation of the

Officer Incharge.

SOP FOR INCINERATOR

1. The designated staff will inspect the Incinerator with the help of

Electrician before allowing the Incinerator to Run.

2. All the system including water, diesel and electrical must be checked

thoroughly.

3. The supporting staff must be educated as per the DOs and DONTs

displayed in the Incinerator room.

4. Waste/left over transport bags must be arranged in advance.

5. The disposal site must be identified in advance.

6. Arrangement of disinfectant must be done in advance so that the room

and disposal site must be disinfected after Incineration.

7. The waste and other material should be incinerated in the presence of

Technical staff and the quantity should be optimal.

8. After incineration all ash must be removed in the designated bags for

burial in the designated area.

9. After incineration complete area including incineration room and

disposal site must be properly cleaned, disinfected and fumigated as per

the direction of Officer incharge.

10. The detail of the incineration must be kept in concerned file/register.

SOP FOR POST MORTEM

1. The designated staff will inspect the PM room with the help of

Electrician before post mortem.

2. All water and electrical system and lights must be checked thoroughly.

3. Waste/left over transport bags/carriers must be arranged in advance.

4. The disposal site and method must be identified in advance.

5. Arrangement of disinfectant must be done in advance so that the room

and disposal site must be disinfected after post mortem.

6. The carcass, waste and other material should be incinerated as per the

SOP for incineration in the presence of Technical staff. In case of Burial,

SOP for burial must be followed.

7. After incineration all ash must be removed in the designated bags for

burial in the designated area.

8. After post mortem and incineration complete area including

incineration room, PM room and disposal site must be properly cleaned,

disinfected and fumigated as per the direction of Officer Incharge.

9. The detail of the post mortem must be kept in concerned file/register.

SOP FOR LIVESTOCK ENTRY

1. The designated staff/case staff should maintain proper liaison with the

importer and the airlines regarding the actual arrival of the livestock at

the port of entry and accordingly arrange all necessary documents

under intimation of officer Incharge.

2. The animal sheds, vehicle wash, foot baths, change room, unloading

platform, attender rooms should be inspected well in advance and any

lacking in respect of cleaning, disinfection, maintenance etc. must be

informed to the officer incharge immediately so that necessary action

can be taken.

3. The animal shed, attender rooms, feed area/rooms, change rooms,

Laboratory block, bathrooms, toilets, approach roads, platform etc. must

be properly cleaned and disinfected before the arrival of the animal.

4. The animal sheds and related area including systems must be properly

cleaned, disinfected and fumigated as per the direction of Officer

incharge before the arrival of the animal.

5. All water and electrical system including fans and lights must be

checked thoroughly.

6. Doors, windows and drainage system must be kept clean and

disinfected and any damage must be repaired immediately.

7. The attender of concerned animal must be trained as per the SOPs/rules

and regulations of Quarantine including the information regarding

exercise site of animal, feed, fodder and bedding storage site and waste

disposal system.

8. The attenders must have proper identification and authorization from

the owner and identity passes must be issued.

9. Entry exit protocol for vehicle and personnel must be followed strictly.

10. The attenders should be introduced with security staff and quarantine

officials and telephone numbers must be exchanged for emergency

situation.

SOP FOR LIVESTOCK EXIT

1. The concerned staff must complete the file and ensure that all charges,

test results are available.

2. The concerned staff must obtained the permission of Officer Incharge

before starting the procedure for exit of animals.

3. The animals should be brought carefully with the help of attenders to

the unloading area and loaded carefully in the vehicle. The attenders

must accompany the animals during journey.

4. It should be ensure that the vehicle floor is having proper bedding,

alongwith proper arrangement of water and feed during journey.

5. The concerned staff must ensure that the concerned animal sheds and

attender rooms are properly cleaned before the departure of the animal.

6. The concerned staff must ensure that all belonging of the animals and

attenders are removed by the Importer/authorized person from the

premises.

7. The vehicle carrying the livestock must be checked by the concerned

staff and security person finally at the exit point along with the

confirmation of Final Quarantine clearance.

SOP FOR FIRE ACCIDENT PREVENTION AND CONTROL

1. Immediate Alarm and preparedness is key to control fire and to save life and property.

2. ABC fire extinguisher shall be installed at all places like (Administrative Block, Incinerator Room, Laboratory Block, Generator Area) of the campus.

3. The contact details of Ist and IInd incident officials shall be displayed. 4. Both the incident officials will give regular training to all staff members

regarding fire control operation by using available water, fire extinguishers and how to raise alarm.

5. Both the incident official will make sure that all fire extinguishers are properly working and are not expired.

6. In case of any fire, the Ist person observing the fire will raise alarm with the help of security guard and send the message to all persons available in the campus.

7. The incident official will immediately act by using available water system and fire extinguisher by keeping them and other person at a safe distance. The main electric panel should be put off immediately.

8. Immediate information should be given to local police authority, fire control room and ambulance at 100, 101 & 102 nos. respectively.

9. The person engaged in fire control and fighting operation will control other person for reaching affected site and keep them calm under supervision of incident officials.

10. The incidence should be properly recorded in writing by the incident officials by including causes and damage .

SOP FOR LAB SAFETY

1. No eating, drinking and smoking in laboratory.

2. Handle everything as if it is pathogenic.

3. Keep flame and flammable solutions apart.

4. Keep electric equipment away from water.

5. Clean spills from the outside in.

6. Use proper safety precaution, biosafety hoods, gloves, goggles,

apron and shoe cover.

7. Always wear apron while working in laboratory.

8. Learn use of fire extinguisher.

9. Do not use any lab. Material without authorization.

10. Always maintain the requirement of laboratory by taking advance action.

11. Clean and disinfect yourself properly while coming out of the

laboratory.

Emergency contact Nos.: Concern AQCS contacts

SOP FOR STAFF (engaged in certification)

1. The designated staff will receive the application form complete in

all respect including the required documents.

2. In case there is any query or any help is required by the applicant

then the staff should behave in a polite way and help the

applicant/person.

3. All the completed application should be registered by putting

registration no. and date. The registered application should be put

up to the signing authority on the same day after making proper

numbering and entry.

4. For cleared application, the clearance certificate should be issued

same day by mentioning certificate no., file no. etc.

5. In case of non clearance, the decision should be communicated to

the applicant same day (offline /online) and receipt should be taken.

6. In case of inspection, sampling and testing procedure should be

followed as per the directions of Technical officer and SOP.

7. All data regarding export import clearances should be maintained

with all required details with monthly and annual reporting.

8. To assist the Regional/Quarantine officer in ICEGATE Single

Window and other digital operations. All data entered online shall

be approved by the Regional /Quarantine officer and the staff shall

keep record of the same at all times.

SOP FOR ADMINISTRATIVE STAFF

1. The designated staff should ensure the timely and proper

completion of service work with no grievances to employee or

other person.

2. The staff should maintain all service records including finance,

legal and administrative.

3. All applications, orders, letters received in this office should be

entered immediately in the inward register by allotting the no.

and date.

4. All matters should be studied carefully in respect of applicable

rules and regulations before putting to the approval authority.

5. The matter should not be delayed and should be brought to the

notice of the officer in charge on the same day for necessary

directions.

6. The records of all works as mentioned above should be

maintained in proper files and stored in a designated place.

7. The staff should regularly update the reports for regular

transmission wherever required.

8. The digital entries, procedures shall be regularly followed with

time line.

9. All returns and returns like GST, IT, Department reporting shall

be done regularly as per the time line.

SOP FOR VISITORS/ QUARANTINE REGULATIONS

Visitor’s Entry Time:

Concerned staff and security

person must ensure the below SOP

Entry only after following Dress Code and Quarantine Regulations.

Only pass holders are allowed.

Eatables are not allowed in the Quarantine Zone.

Other than pass holders – Entry of the permission from

Regional/Quarantine Officer.

Entry not the right of the pass holder/visitor, proper justification is

required.

Smoking/Tobacco is strictly prohibited in the AQCS Campus.

Animal Attendant must follow the dress code.

Feeding, Riding or playing with the animals is prohibited.

Veterinarian and Para Vet (direct handlers) – Entry/Exit only after

taking shower and change of dress.

Animal owner Veterinarian and Para vet must not visit any animal farm

or contact any animal at least 24 hrs. before and after the visit.

Person suffering /showing sign and symptom of any disease (including

common cold) will not be allowed to enter the Quarantine Zone.

From 11.00 AM to 4.00 PM

NO ENTRY ON HOLIDAYS

I undertake that I and my representatives will adhere with the visitor’s protocol above at all times whenever I and my representative visit the quarantine station.

Signature

Name, address and contact details of the Importer/authorized representative.