Software Centric Unified Communications
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IPL Conference Presentation May 2011 - Software Centric Unified Communications
Transcript of Software Centric Unified Communications
The Future of Productivity
Let’s start with your questions
Microsoft Business Productivity Infrastructure
The Cloud On Your TermsBest Productivity Experience Across PC, Phone, and Browser
On-premises
Online
Unified Communications
Business Intelligence
Enterprise Content
ManagementCollaboration Enterprise
Search
Unified Business Platform
Lync 2010 Connects People in New WaysInstant Messaging
and PresenceEnterprise Voice
and TelephonyAudio, Video,
Web Conferencing
Commonwealth Bank Australia
Video of 32,000 users on Lync
2.5 years after implementing OCS stopped maintaining the phone list
Deskphones and extensions were the only thing restricting mobility
60% User Adoption in 24 hours
Only think keeping workers at their desk was their phone
Lync Works Across Platforms and Devices
PCToday
MacToday
Browser MobileToday 2011
Desk PhonesToday
demo
CONTACT CENTRE CUSTOM APPLICATIONS
WORKFLOW & LOB INTERGRATIONEMBEDDING PRESENCE
SINGLE SET OF APIs AND TOOLS
SINGLE PLATFORM
Lync is an Extensible Platform for Others
INDUSTRY STANDARDS
SIP/SIMPLE, XMPP, VoiceXML
CyDesk Communicator
Lync 2010 Connects People in New WaysInstant Messaging
and PresenceEnterprise Voice
and TelephonyAudio, Video,
Web Conferencing
What do you do next? Step 1
• Install Lync in your own organisation• Federate your Lync with IPL, Telstra and Microsoft
Step 2• Install Lync in your customers• Federate your customers Lync server with your Lync
server Step 3
• Become a Lync certified Microsoft partner• Start earning rebates for influencing Microsoft Lync
revenues
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows Lync and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and
Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Microsoft® Lync™
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Lync Devices
