Soft Skills Ability to interact and communicate positively and productively with others. Sometimes...
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Transcript of Soft Skills Ability to interact and communicate positively and productively with others. Sometimes...
Soft Skills
Ability to interact and communicate positively and productively with others.
Sometimes called “character skills”
Relates attitudes and outlooks on life
Learned as we grow up
Often not directly taught in schools
Difficult to explain, but we know when we see effective “soft skills”
HardSkills
Specific skills, task or job oriented Technical skills & academic skills Easy to define Observable Measurable by performance, tests
or quizzes Directly taught in schools
Soft versus Hard Skills
Soft skills make us teachable• Able to work and share with others• Ready to learn & work
Hard skills let us get things done• Performance based• Focus is on accomplishments
We need BOTH soft and hard skills!
Employers Say…
Soft skills are as important as hard skills
Can teach hard skills to those with soft skills
Probably cannot teach soft skills on-the-job
Hard skills/technical skills do not matter without soft skills
What do YOU think?
Before we go forward, what skills or qualities do you think are most important?
Take out a piece of paper and write down your top five.
Feel free to discuss it with a partner if you wish.
When everyone is done, we will review what a recent national survey said.
Number1
PositiveAttitude• Cheerful• Upbeat• “Can Do” Attitude• Sense of humor
Number2
Communication Skills• Written
• Verbal
Number3
Computer skills• Keyboarding• Office
applications• Multi-Media• Internet• Web Design• Graphics
Number4
Strong Work Ethic• Honest day’s work• Work smart• Efficient• On-time• Commitment• Complete tasks
Number5
Honesty & Integrity• Does not lie, cheat,
or steal• Gives a day’s work
for a day’s wages
• Doesn’t make personal phone calls
Number6
Punctuality• Be on time• Don’t take long
breaks• Return from
breaks & lunch on time
Number7
Flexible and adaptable• Ready to make
changes• Adapt quickly
& easily• Cooperative
Number8
Problem Solving Skills• Creative• Open minded• Practical• Helpful
Number9
Interpersonal Skills• Kind• Friendly• Relates to others• Treats others as
they would want to be treated
Number10
Team Work• Respectful• Collaborative• Cooperative• Sharing• Contributive
• Accomplishes Goals
Number11
Initiative & Motivation• Self-starter• Opposite of lazy• Self-directed• Self-motivated• Looks for things to do
Number12
Loyalty• Speaks well of others• Positive about
organization• Positive about job
• Keep confidential information confidential
How About You?
In which of these areas do YOU stand out?
What are some of the areas in which you could improve?
Would YOU hire you?