SocialMeetsCRM!

A Complete Customer Engagement Solution!

The Future of Retail lies in Value and Convenience!

SocialMeetsCRM!

!!•  Engage your Customers in a coordinated and

relevant manner!

•  Improve Customer loyalty through relevant offers!

•  Connect and Collaborate with your Customers using social media and smartphones!

SocialMeetsCRM connects You with your Customers …!

Engage and Transact

Analyze

SocialMeetsCRM

… and drives Your Sales in Store and on transactional Sites!

Key Product Features!

Social Interactions

Mobile Interactions

Hosted Service Analytics

Publish to Social Media and Smartphones!

Efficient!•  Manage messages across

channels from one place!•  Templates!!Customizable!•  Rules for targeting recipients!!Simple!•  Clear guidance if conducted

manually!

It’s Easy!

Custom and pre-delivered templates!•  Reuse existing message formats!•  Brand specific for coupons and

other messages!!Integrated to back-end system!•  Sending triggered by POS,

OCS, CRM, …!!Simple process!•  Clear guidance if conducted

manually!

Highly Customizable!!

Quickly Brand, Configure and Customize!

Mobile Social Coupons!

Mobile!•  Redeem coupons from the phone!!Social!•  Share or forward!!Location & Behavior Aware!•  Homestore, proximity, transaction

size, “Like on Facebook”, survey, …!

!Preference Aware!•  Promote store specific offers to

loyal customers!Your Brand!

Rich Coupons supporting your Brand!!

Quickly Configure and Customize!

Social Coupons!

Allow to •  Share •  Forward

Mobile Loyalty Card!Convenient!•  Extends or replaces plastics card!•  Supports tiered loyalty schemes!

Location & Behavior Aware!•  Attract near-by customers!•  Use nearest store, proximity,

transaction size, … to engage with customers!

Preference Aware!•  Promote specific offers to loyal

customers!

Control Layout, Info, Validity, etc!

Update cards at any time!

Integrated with POS & CRM!

Track your Effectiveness!

Track your Effectiveness!

Are you ready for the conversation?!

Contact us:

sales@socialmeetscrm.com

Or have a look at www.socialmeetscrm.com