Social Mobile Local and Email Marketing

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Social, Mobile and Local: Why They Matter for Email Marketers @Silverpop @LorenMcDonald

description

In this webinar, Silverpop’s Loren McDonald offers his advice for leveraging social, mobile and local “mocial” channels to integrate with and support email marketing.Areas covered include:- Social registrations - Opt-in forms on Facebook pages- Share to social- Incorporating personality and "humanized" content to increaes engagement- Designing emails for mobile devices- Using mobiel apps, SMS, QR codes, tablets/iPads and check-in (Foursquare, Facebook) promotions to grow email opt-ins

Transcript of Social Mobile Local and Email Marketing

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Social, Mobile and Local: Why They Matter for Email Marketers

@Silverpop @LorenMcDonald

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Digital Marketing Channel Explosion

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Your Web site may no longer be the center of your universe Pre-Copernicus (1543)

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25M

800M 250+M

Not a fad…but a way of life

75M

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Q4 2010

Smartphone Sales Pass PC Sales

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100+ Million Tablets Expected to Sell in 2012

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25 billion downloaded by 2015

Juniper Research

Mobile Apps are Exploding

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Mobile & Social are Converging

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Foursquare Adding 1 Million Users a Month

Now 20MM

Over 3 million check-ins per day 500,000 using the Merchant Platform

Facebook also has 350MM

Mobile users

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We call this “mocial”

mobile + social + local + email

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Mocial

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Email

Social

Mobile Local

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Facebook Request for Permission

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Social Login – The new opt-in form

66% of people prefer social sign up

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Email

Name

Location

Birth Date

Gender

Friends/Contacts

Profile Photo

Interests

Source Janrain

Social Profile Data by Network

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• Holiday card: Sent 12/24/10 • Facebook album: 150+ photos

added

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“Doughboy” + Valentine = Shareworthy

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Sharing Done Right – What’s Your Ice Cream?

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[get pur-suh-nl]

1. Marketing content that speaks with a “human” voice.

2. Targeted, personally relevant messaging based on consumer preferences, demographics and behavior.

3. Dude, lose the corporate speak.

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• Service tone

• Human

• 50% conversion

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How-to video

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Let Customers Do the Selling

1/3 Increase in Orders and Sales

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Email

Social

Mobile Local

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Going Mobile / Screensize-apalooza

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Where is Your Email Being Read?

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So Context Means…

Scannable

Singular calls to action

Larger fonts

Single columns

Bullet-proof / large CTA buttons

Design for touch …

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Old mouse New mouse

The New Design Challenge

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Source: StyleCampaign.com, Litmus

Do Your Email’s Have the Touch?

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Know Your Audience

Source: Unica Corporation/Pivotal Veracity

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Mobile 64% higher

CTR

Regular

A/B test sent to frequent

mobile openers

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SMS to Email Opt-in

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Tablet/Kiosk Opt-in Collection

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QR Codes to Email Opt-in

• Printed collateral • Tradeshow booth • Signage • TV

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25+% of Apps Used Only Once

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Apps: FB Connect & Email Opt-in

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Email

Social

Mobile Local

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Gamification

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Why should marketers care?

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Loyalty

Check-in Marketing Opportunities

Local Offers Sweepstakes Twitter

Messaging

Email Marketing

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Opt-Ins Increase Email Signups

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Sweepstakes & Scavenger Hunts

Run sweepstakes and scavenger hunts based on when someone checks in to a location with Foursquare or Facebook

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Sweepstakes Sign-Up

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Email Confirmation

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Participants Check-In

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Don’t be afraid to jump in

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About Silverpop

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Contact

Loren McDonald Twitter: @LorenMcDonald [email protected] Google+: Loren McDonald

Twitter: @Silverpop www.slideshare.net/silverpop

www.silverpop.com