Social Media Training
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Transcript of Social Media Training
Social Media for BusinessThis isn’t your grandmother’s training session--but we’re not selling to our grandmothers.
Social Media: Defined
Integrates technology, social interaction, and the construction of words, pictures, videos and audio
Builds relationships as users share stories and experiences
Uses conversations through networking to share experience, links, and information about a company, product, or service
Social Media:Internal & External Uses
Social media tools built into the website to compliment, reinforce, and strengthen an online presence
External websites which leverage social media tools (often exclusively) to communicate with others
ROI Measurement:Qualitative
Corporate reputation & brand awarenessConversation participationBuild and maintain strong, positive relationshipsThought leadershipRunning monologue changes to meaningful dialogueMarket research value (can be quantitative)
ROI Measurement:Quantitative
Measure trafficSearch engine optimization (SEO) -rankingIdentified & created prospectsMeasure salesMarket research value (also qualitative)
Online Public Relations
Developing your brand online
Viewing your brand as interactive
Developing brand personality
Creating a Buzz: Profiles
Consider yourself a celebrity, without the drama
Add media (photos, videos, slideshows...)
Include links to your business website and other social media profiles or sites
Creating a Buzz: Blogs
About 3 paragraphs
Conversation
Include media (photos & videos)
Use links
Creating a Buzz: Videos
Be interactive
Keep them short! (Under 30 seconds, 2 minutes is the LONGEST)
Include text at the bottom with links for additional information
Include contact information at the end (in text) for follow ups
Group Application
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