Social Media@ the Dag Hammarskjöld

LibraryUNCG Forum

20 March 2012

@UNLibrary

Dag Hammarskjöld Libraryhttp://www.facebook.com/UnitedNationsLibrary

Depository Librarieshttp://www.facebook.com/United.Nations.Depository.Libraries

UN Pulse the Library bloghttp://un-library.tumblr.com/

Videos – Screencasts – How tohttp://www.youtube.com/user/unreference

Presentationshttp://www.slideshare.net/UNDHLLIBRARY/

Why social media?How to be visible?

Why social media?

• What can social media give to the library?– Broader audience;– Better visibility & recognition for its work;– Tools to listen & interact with users.

• What can the library bring to social media?– Selection of documents & resources;– References to documented source of information;– Place to share about UN research related issues.

How to be visible?

Building on the Library traditional role

Taking advantage of the social media capabilities

Blogging & Alerting

• 2005 : UN Pulse– Just-released UN online information– Major reports– Flagship publications

• August 2011 : move to Tumblr– Security Council meetings with links to relevant

documents;– Interesting or historical queries.

Alerting: Flagship

Publications

Referencing UN Documents

Sharing Historical

Knowledge

Promoting the Library

resources

Getting Feedbacks

Alerting, Interacting & listening

• Started in February 2010– UN Pulse entries;– Selection of UN documents;– Selection of UN agencies research papers;– Selection of NGO or academic papers;– Links to library resources in relation to hot topics.

Alerting on UN documents

Alerting on Flagship

publication

Answering Questions

Alerting, Interacting & Networking

• Main account– UN Pulse entries;– Library training announcement.

• Depository Libraries– UN documentation collection;– Information on digitalization;– Training and research skills.

Sharing about Research skills

Networking

Getting Feedbacks

Sharing training material

Monitoring Social Media

Assessing Social Media

Assessing Social Media

Looking Ahead

• Challenges– Monitoring social media on a daily basis;– Interacting – getting more questions;– Sharing more on the Library’s achievements

• Digitalization;• Online training;• Online Research Guides.