SOCIAL MEDIA TECHNOLOGY

ENGAGEMENT PLATFORM

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Eng

agem

ent

Fans and Followers are your community.Social Media offers a great opportunity to provide personalized customer service.

Reduce Customer Service CostsIncrease Personalization & Conversion

INTRODUCING SOCIAL CRMEngage your fans to build your community around

both your products and your brand.

WAYS WE ENGAGE

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Ask Friends

Ask Experts

Ask Our Fans

Ask Customer Service

PRODUCT OVERVIEW

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Shared, collaborative, real-time shopping list - right inside Facebook!

Retailer’s Fans

Retailer’s Catalog

Retailer’s Partners, Bloggers, Affiliates

Your friends & family

An Easy & Frictionless

Platform that involves all the

Players In Pre-Purchase

Decision making

LEADS qualification

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Qualify Your LeadsLeads can be funneled to our platform from Website with our social engagement

widgets Facebook Fan Page Email Systems Other Social Media and Marketing

Campaigns

SOCIAL DATA ANALYTICS

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Social Media

Traffic

Product

Engagement

Opportunity Size

Signals

Clicks Impressions Demographics

Collection Recommendations Actively discussed

products

Fans helping and earning points

Result in more sale

Active influencers

Total $ value of shopping list

$ value of cross selling to others

Fan A is shopping, system notification to Fan B to go and help

Opportunity > $500, system notification to customer service to be involved

>4 people involved, system notification to generate a deal

Thank You