Social Media for Small Businesses & Sites using Newer Platforms
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Transcript of Social Media for Small Businesses & Sites using Newer Platforms
Jeneba Jalloh Ghatt
Attorney – Ghatt Law Group (www.ghattlawgroup.com)
Blogger/Publisher - BellyitchBlog.com, JenebaSpeaks.com
and the Politics of Raising Children at WashingtonTimes Communities
Email: jeneba(at) ghattlawgroup.com Twitter: @JenebaSpeaks IG: Instgram.com/JJGhatt
Pinterest: Pinterest/JenebaGhatt
Beyond Facebook & Twitter:
Growing Blog and Website visitors
and Sales through Newer
Social Media platforms
Agenda
Introduction
Why Other Social Media Platforms: The value of being an “Early Adopter”
Instagram: Ways to drive traffic & engage audiences using a image-based app
Google + : How to use a platform created by Google to elevate page ranks & become an industry leader
Pinterest : Not leaving page views on the table
How to put Social Media Networking your blog or business in practice on a part time basis
Questions
Why important to use social media at all if
you are a small business or website owner?
For Businesses -Customers who engage
with companies over social media spend
20-40% more money with those
companies than customers who do not
For Blogs/Websites – Sites are more likely to build a
community & increase repeat visitors who tell their
friends about your site & feel comfortable sharing
it among their own social media circles
Current Social Media Platforms
Facebook & Twitter
Facebook –
800 million active users
Over one billion people like and comment an
average of 3.2 billion times every day.
500 Million registered users
55 Million Tweets a day
What every business should do?
Set up a page – Get a vanity url. Ex: facebook.com/Bellyitch
Use Analytics - Tells you which images, posts are most effective and get most like, measures reach of posts
Install Social Plugins: Social plugins help publishers drive growth and engagement for their websites with a single line of code. For example, social plugins allow people to easily share interesting content with their Facebook friends through News Feed. Examples include:
Like Button - people can share a web page or a piece of content with their friends in one click.
Subscribe Button - people can follow your page with a single click
Comments Plugin - people can easily comment on articles, see the most relevant comments and share their comments with friends on Facebook.
Engage! Engage! Engage!!
What Every Business should do?
Establish a Page: Follow like pages or individuals
Set up Lists: Private and Public to filter “noise”
Automate Tweets: Use TweetFeed
Automate posts from website or blog to Twitter page – Makes sure there is always fresh tweets on page and tells followers what type of tweets to expect
Schedule Posts : Constantly Engage audiences 24 hours clock because you can have customers, readers on the other side of the globe
Use TweetDeck or HootSuite – Schedule posts
Most Popular times people are on Twitter and online 11-2pm; After work 5-7pm, Other side of the globe
Early Adopter Importance of using newer social media platforms before competitors
Benefits of being one of first in your industry or to generally start using one of the third party tools early on:
Establish self before competitors get there
Become well known in market among users, customers and those interested in your topic or company
Unfettered access to industry leaders in a way you could never before (G+ example)
Example: Georgetown on FB, Linked In, FourSquare
Why use IG, Pinterest & G+
Why not? Doesn’t have to take you EXTRA Time if
you don’t want. You can repeat content by using
Hootsuite & Feeds and reach different audiences.
BUT Audiences are different from FB & Twitter
Instagram: Younger, People who wont take time to
necessarily read a blog post, yet they are consumers
Pinterest – Moms, homemakers, Women are
represented overwhelmingly, nearly 60%
Google plus – Techies, Mainly Men, over 80%
What is it? Mobile App on iPhone and Android platforms that let users share personal images to a community of “like minded” individuals
Most Liked Feature- - Filters – Appeal is ability to make images prettier. IG turns everyone into a professional photographer, sort of.
30 Million people have downloaded it.
79% of Mobile Phone users use it to take photos with their phone
IG launched in October 2010 & by December had 1M users
Facebook purchased it in 2012 for a reported $1B
IG only had 13 employees when bought
Other companies offer apps can be used:
- Pic Stitch – lets create collages
- Text Gram – transmit text via Instagram
User Profile: Skew younger, Photog nuts, Ethnic & International
Like Minded = Hashtag
Not everyone is interested in photos of cats,
scenery, food etc so Instagram uses Hashtags
Hashtag – equivalent to a file in cabinet.
Instagram is one cabinet – Twitter, Pinterest,
IG & other platforms use Hashtags
Where to go file interests for those interested in
those images or topic.
Viral Quality to Images
Images can easily go “viral” via Instagram bc of two things:
1. News Feed Shows what other friends have liked. Ex. Bellyitch
2. Hashtag lets you reach non followers in very short amount of time & get them to see your image and “like” it as well
3. Likes = Getting new audiences to your IG page and possibly clicking your website to find out more.
Image of News Feed Example of how your image goes “Viral”
How are brands using IG
Brands use Instagram to showcase “Behind the
scenes” aspect of running their business,
thereby offering UNIQUE and new content not
offered to users on Twitter or Facebook
necessarily.
Showcase followers or brand adopters on their
page: Facebook and National Geographic
Simple way: ShoutOuts ex. Bellyitch
Host Contests using Hashtags
Taking users “Behind the Scenes”
Shout out Followers
LEVI’S
Source: http://www.engauge.com/assets/pdf/EngaugeInstagram.pdf
Nat Geo Day in life
Ex: If you run a company that provides light for events, you can share
behind the scenes of a “day in life” from empty room to complete set up.
Guaranteed to get mucho follows & possible business
Moby using API: Your city at 2am?
How to use IG
Schedule shares – Just as with Facebook and
Twitter, manually select a time, and staff
member to share images (11-2pm)
Liking images from followers & others in your
news Feed
Follow users back and other brands
Follow users posting images under a hashtag
associated with your brand
Pros /Cons with Instagram
Pros: Relatively low-tech and easy to use. You’re just uploading
images
Hashtags let you reach a lot of people in short amount of time
The potential is limitless
Early Adopters win – Brands/Blogs/Sites are only now coming aboard
Cons: Can’t put url links in comments
Not search engine friendly
No Multi-use option. Must log out and log in with each account.
Google Plus
Google Plus Users: 400 Million
Launched 2010 as an answer to Facebook
Skews male: 86.6% of its users are male
How does it work: Control what share by putting people into circles: Work, Friends, Bloggers
+1 is equivalent to a “Like” on Facebook
You can edit posts. FB just started letting users do that
You can hangout with users via video chat
Ex: JJGhatt
SEO-Google Rank Relationship
+1s have value in a way unlike the FB “Like” does.
Google controls search algorithm & likely pushes those
with +1 to the top
It increases your chances of going to the top of a
search.
Google Plus lets you connect with
your industry leaders Benefit of Google Plus is it lets you connect with industry leaders & let them know
who YOU are too. Ex. My experience
HERE ARE SOME WAYS TO GET THE ATTENTION OF INFLUENCERS IN YOUR INDUSTRY.
Mention them in a post
Share a post with them directly
Share a post and you're in a circle they subscribe to
Comment on a post they created
Comment on a post after they comment on it
Add them to a circle
Suggest new people to add to their circles
Tag them in a photo
Tag one of their photos
Suggest a profile photo for them
Comment on a photo after they comment on it
Comment on a photo they are tagged in
Comment on a photo they tagged
Start a conversation with them
Send them an invitation or update an event
Remind them about events
Any activity on events they created
MORE GOOGLE + OPPS
Opportunities are opening up with Google Plus
Communities
Hangout Platform to promote & engage
audiences & customers
What Are Google+
Communities?
Google+ Communities are basically discussion forums surrounding a topic. According to
Google:
You can create or join an online community for your interest
Learn and collaborate, get recommendations or just share your blog or biz with others in your industry
Public or private membership to support all kinds of groups — from topics and interests to local neighborhoods to regular poker nights
Discussion categories to find the conversations you care about most
The option to start hangouts and plan events with community members
The ability to share with your community from any +1 button across the web
Examples Of Google+ Communities
.
The Audi Community
Call of Duty Community
Liverpool FC Fans Community
What are Hangouts?
Hangouts are LIVE REAL-TIME video chats
Google Chat lets friends, families, peers, and organizations to
connect and correspond with desired audience in real-time
Google +: Pros & Cons
Pros: Active Growing communities
Opportunity to collaborate and maybe get some insights
Bloggers – GREAT PLACE to get ideas for content. Type in search and see what others are writing about
Cons:
People aren’t maximizing its potential & don’t stay on site long enough compared to others but
Google is trying to change that with its campaign of pushing communities.
What is it? - It’s an online bulletin board that lets users “pin” images from a website & put it into a user-created category
Launched in 2010 with 1 M. Has 4 M users today
Female Centric: 58% female users, nearly 60% of whom are women between the ages of 25 and 44
New Options: Secret Boards. Great for Vision Boards or proprietary
projects
Group Boards. Can invite members of team to contribute or customers or readers.
What’s the Appeal? - Aspirations ex.
Aspirational
People, and women in particular, are driven by vibrant imagery
You can pin
1 . What you Want to look like
2. Recipes you want to try
3. Outfits you’d like to put together
4. Places you’d like to visit
Example: My Board
How are Brands/Sites/Blogs using
it?
Host contest: Pin it to Win It ex. Isabella Oliver
Reach Female Audiences
Establish Brand Awareness & Build Loyalty
Most importantly is
Drive Traffic!!!
Ex: my story of how I discovered it:
More awareness of site, More PR opps
More clicks and more ad revenue from clicks
My Pinterest Traffic is more than 4x+ Facebook and Twitter
Search Traffic: Pinterest is #2
Pinterest Source
Pinterest is more “sticky” than all
other platforms
People stay on it longer YouTube users stay on the site for an average of 16.4
minutes per visit,
Pinterest users stay for 15.8 minutes
Facebook users stay for 12.1 minutes and
Twitter users a mere 3.3 seconds.
Users return to it more When need an outfit
When need to whip up something for dinner and need a recipe
When couldn’t go to the gym & want a quick work out regiment
Practice: How to Social Media
Promote during your busy day
1. Automate – Use Tweet Feed to push blog
updates to all social media sites at onces
Time them throughout day – Mine go 9, 11, 1, 3 &
5, Don’t forget overseas market.
People are most online between 11-2pm, 5-7
after work
If have online radio show: Tweet or update
minutes before comes on to capture people
already sitting at their computers
Practice: How to Social Media
Promote during your busy day
2. Manual – Images get more clicks than just
script
For ex. Hootsuite will send over thumbnail of
my blog, but I get more traction if I can
transmit an image
Set a time 15 minutes to 1 hour a day to
manually
Tweet, Update FB, Respond to those who
replied, Pin Images, Instagram
Practice: How to Social Media
Promote during your busy day
Staff – Allocate someone on staff to: Post and after post follow up
Schedule Engagement Time: 9, 11, 1, 3, 5
Retweet others on Twitter
Reply to others – Show page is active
Comment on FB, Google Plus, IG pins
Manually Pin images to post – Pinning between 11-3pm will capture most uses & get most RE-PINS
Ask a query of FB, Twitter or G+ fans
Users are more likely to stay on if know you’re paying attention to them. No one likes following a robot that just self-promotes via auto Tweets or Auto posts
ENGAGEMENT SALES, VIEWS
The more you use these newer methods of Social Media networking, combined with the old ones like Facebook and Twitter, you will
Grow more fans, followers, customers
Drive more sales & pageviews which turns into ad revenue
Build your brand
Establish Brand awareness and loyalty
Establish your blog, brand or biz as an industry leader
Jeneba Jalloh Ghatt
Attorney – Ghatt Law Group (www.ghattlawgroup.com)
Blogger/Publisher - BellyitchBlog.com, JenebaSpeaks.com
and the Politics of Raising Children at WashingtonTimes Communities
Email: jeneba(at) ghattlawgroup.com Twitter: @JenebaSpeaks IG: Instgram.com/JJGhatt
Pinterest: Pinterest/JenebaGhatt
Beyond Facebook & Twitter:
Growing Blog and Website visitors
and Sales through Newer
Social Media platforms