Social Media For B2B Companies - Good Idea or Waste oCIPH regina keynote 10172013

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presents presented by Social Media for B2B Companies – Good Idea or Waste of Time? Brian Bluff, President & Co-Founder

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Transcript of Social Media For B2B Companies - Good Idea or Waste oCIPH regina keynote 10172013

Page 1: Social Media For B2B Companies - Good Idea or Waste oCIPH regina keynote 10172013

presents

presented by

Social Media for B2B Companies – Good Idea or Waste of Time?

Brian Bluff, President & Co-Founder

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What We’ll Cover…

•  Social media – the landscape •  Which platforms apply to your business? •  The importance of content •  Think once, repurpose often, a winning B2B social

media strategy •  Getting started

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Social Media Objections

Social Media is a security risk •  Somewhat agree •  Loss of information •  Loss of control •  Rogue employees

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Social Media is time consuming •  Agree •  Need a strategy – become the

expert - solve problems •  Provide value •  Repurpose content

Social Media Objections

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Social Media is frivolous. •  Disagree •  But a lot of the content

is junk

Social Media Objections

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My Customers don’t use social media •  Strongly disagree •  Twitter: 500M registered users •  Facebook: 1B active users •  LinkedIn: 200M registered users •  Google+: 500M registered users,

235M active

Social Media Objections

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YouTube

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Go Where The People Are

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Google Planner

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Trust

Source: 2013 Edelman Trust Barometer – www.edelman.com

To build trust •  Be transparent •  Share •  Provide value •  Listen •  Develop advocates •  Embrace all channels of

communication

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What’s In It For My Company?

• Relationship Development

• Expand Network

• Communication

• Branding

• SEO

• Lead Generation

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Maximize Value

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LinkedIn – Very Powerful Sales Tool

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Social Media Platforms

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•  1 billion users = 3rd largest country in the world •  1 billion pieces of content shared each day •  39% of business owners will buy ads in 2013 •  Facebook has been the top searched term in the US for the

past 3 years

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•  500 Million Users •  340M tweets •  1.6B search queries/day •  53% Recommend products •  73% Trust information from Twitter •  42% of Twitter users follow brands •  53% of B2B companies actively use Twitter

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•  200 Million members •  80% decision makers •  79% are 35+ years old •  LinkedIn promotes:

•  Business intelligence •  Business development •  Creation of business relationships •  Conversation

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•  2nd largest search engine •  Every minute 72 hours of video are uploaded •  Reasons marketers use YouTube:

o  66% for Content Marketing o  49% for Search Engine Optimization o  69% for Branding o  54% for Social Media engagement o  14% for Customer Service

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•  500 million users •  235 million active •  Influence search rankings •  Circles offer audience segmentation

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Convergence Of Search And Social

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Combining SEO And Social Media

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Twitter Influenced by: •  Quality of content •  Number of followers •  Tweet volume

Social Media Traffic

LinkedIn Influenced by: •  Number of connections •  Profile updates •  Discussions created

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ID Need

Evaluate

Post Buy Eval

Purchase

Search

Generate Lead

Propose

Win

Negotiate

Engage

Upsell/Resell

•  Educate prospects •  Repurpose & distribute content

•  Position content search engines and social media

•  Strengthen brand awareness - create buzz

•  Engage prospects through social media and website

•  Eliminate risk, demonstrate value, simplify the buying decision

•  Customers promote your brand •  Generate referrals

Buying Process

Selling Process

Supporting Internet Marketing Strategy

Buyer personas and the B2B buying process

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Marketing Is Like Fishing

To succeed, fish where the fish are �

1973 2013

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Fishing upstream – finding prospects before they know they need you

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"Establish Credibility With Social Media

Become the Expert

Create Accounts (Name Claim)

Grow Networks

Create Content

Distribute Content

Participate In Discussion

Lead Discussion

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Listen, Share and Provide Value

10% Push 90% Pull

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"Creating Expert Content Efficiently

Experience •  Problem •  Thinking •  Solution •  Learning •  Teaching •  Expertise

Original Intent •  Email •  Presentation •  Proposal •  Notes/records •  Boilerplate •  Sales literature •  White Papers •  Articles •  Press Releases

Repurpose •  Blog •  Video •  Guest Article •  Email News

Letter

Distribute •  SlideShare •  Twitter •  FaceBook •  LinkedIn •  Google+

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•  77% for Content Marketing •  75% for Search Engine Optimization •  64% for Branding •  48% for Social Media •  21% for Customer Service

Reasons Marketers blog

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"Blogs = expert & support SEO

Social Properties

Distribute

Prospects Interaction

Branding

Search Engines

Website (blog)

Content Rank

Nee

d

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Outline Of An internet Marketing Plan

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Thank You! Questions? Thank you!

•  Free 15-point online marketing audit •  Value $1,000

Brian Bluff President & Co-Founder Site-Seeker, Inc. [email protected] @BrianBluff w: 315.732.9281 x 11 m: 315.525.5416

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