Social Media For B2B Companies - Good Idea or Waste oCIPH regina keynote 10172013
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Transcript of Social Media For B2B Companies - Good Idea or Waste oCIPH regina keynote 10172013
presents
presented by
Social Media for B2B Companies – Good Idea or Waste of Time?
Brian Bluff, President & Co-Founder
What We’ll Cover…
• Social media – the landscape • Which platforms apply to your business? • The importance of content • Think once, repurpose often, a winning B2B social
media strategy • Getting started
Social Media Objections
Social Media is a security risk • Somewhat agree • Loss of information • Loss of control • Rogue employees
Social Media is time consuming • Agree • Need a strategy – become the
expert - solve problems • Provide value • Repurpose content
Social Media Objections
Social Media is frivolous. • Disagree • But a lot of the content
is junk
Social Media Objections
My Customers don’t use social media • Strongly disagree • Twitter: 500M registered users • Facebook: 1B active users • LinkedIn: 200M registered users • Google+: 500M registered users,
235M active
Social Media Objections
YouTube
Go Where The People Are
Google Planner
Trust
Source: 2013 Edelman Trust Barometer – www.edelman.com
To build trust • Be transparent • Share • Provide value • Listen • Develop advocates • Embrace all channels of
communication
What’s In It For My Company?
• Relationship Development
• Expand Network
• Communication
• Branding
• SEO
• Lead Generation
Maximize Value
LinkedIn – Very Powerful Sales Tool
Social Media Platforms
• 1 billion users = 3rd largest country in the world • 1 billion pieces of content shared each day • 39% of business owners will buy ads in 2013 • Facebook has been the top searched term in the US for the
past 3 years
• 500 Million Users • 340M tweets • 1.6B search queries/day • 53% Recommend products • 73% Trust information from Twitter • 42% of Twitter users follow brands • 53% of B2B companies actively use Twitter
• 200 Million members • 80% decision makers • 79% are 35+ years old • LinkedIn promotes:
• Business intelligence • Business development • Creation of business relationships • Conversation
• 2nd largest search engine • Every minute 72 hours of video are uploaded • Reasons marketers use YouTube:
o 66% for Content Marketing o 49% for Search Engine Optimization o 69% for Branding o 54% for Social Media engagement o 14% for Customer Service
• 500 million users • 235 million active • Influence search rankings • Circles offer audience segmentation
Convergence Of Search And Social
Combining SEO And Social Media
Twitter Influenced by: • Quality of content • Number of followers • Tweet volume
Social Media Traffic
LinkedIn Influenced by: • Number of connections • Profile updates • Discussions created
ID Need
Evaluate
Post Buy Eval
Purchase
Search
Generate Lead
Propose
Win
Negotiate
Engage
Upsell/Resell
• Educate prospects • Repurpose & distribute content
• Position content search engines and social media
• Strengthen brand awareness - create buzz
• Engage prospects through social media and website
• Eliminate risk, demonstrate value, simplify the buying decision
• Customers promote your brand • Generate referrals
Buying Process
Selling Process
Supporting Internet Marketing Strategy
Buyer personas and the B2B buying process
Marketing Is Like Fishing
To succeed, fish where the fish are �
1973 2013
Fishing upstream – finding prospects before they know they need you
"Establish Credibility With Social Media
Become the Expert
Create Accounts (Name Claim)
Grow Networks
Create Content
Distribute Content
Participate In Discussion
Lead Discussion
Listen, Share and Provide Value
10% Push 90% Pull
"Creating Expert Content Efficiently
Experience • Problem • Thinking • Solution • Learning • Teaching • Expertise
Original Intent • Email • Presentation • Proposal • Notes/records • Boilerplate • Sales literature • White Papers • Articles • Press Releases
Repurpose • Blog • Video • Guest Article • Email News
Letter
Distribute • SlideShare • Twitter • FaceBook • LinkedIn • Google+
• 77% for Content Marketing • 75% for Search Engine Optimization • 64% for Branding • 48% for Social Media • 21% for Customer Service
Reasons Marketers blog
"Blogs = expert & support SEO
Social Properties
Distribute
Prospects Interaction
Branding
Search Engines
Website (blog)
Content Rank
Nee
d
Outline Of An internet Marketing Plan
Thank You! Questions? Thank you!
• Free 15-point online marketing audit • Value $1,000
Brian Bluff President & Co-Founder Site-Seeker, Inc. [email protected] @BrianBluff w: 315.732.9281 x 11 m: 315.525.5416
Code: SSIFAC