SOcial, LOcal, MObile, and the impact on health information

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Pharma & Healthcare Campaign Planning for a Digital World SO cial, LO cal, MO bile and the impact for health Information Paul Grant Senior Client Partner

description

A version of this presentation was delivered for the DIA Clinical Forum at The Hague, in October 2012. The entire presentation was delivered from an iPhone 4S, mirrored to an AppleTV, switching to live demonstrations of health applications - including an augmented reality scenario where a medicine had a holographic virtual assistant. The audience, of predominantly medical information professionals from the pharmaceutical industry, were seeking to understand how emerging channels may help to provide context-sensitive health information to patients and HCPs.

Transcript of SOcial, LOcal, MObile, and the impact on health information

Page 1: SOcial, LOcal, MObile, and the impact on health information

Pharma & Healthcare Campaign Planning for a Digital World

SOcial, LOcal, MObile and the impact for health Information

Paul GrantSenior Client Partner

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Pharma & Healthcare Campaign Planning for a Digital World

Show of hands…

Source: kho / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Who has a mobile device with them today?

Source: woodoo007 / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Who used it as an alarm this morning?

Source: auremar / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Who checked their email before bed last night?

Source: Leukos Leukos / Photographer’s Choice / Photolibrary

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Pharma & Healthcare Campaign Planning for a Digital World

Who is checking email now?

Source: Adriaan Bloem | Flickr

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Pharma & Healthcare Campaign Planning for a Digital World

What does a mobile device represent in your life?

Source: alphaspirit / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

A camera?

Source: Piotr Bizior

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Pharma & Healthcare Campaign Planning for a Digital World

An organizer?

Source: Horia Varlan | Flickr

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Pharma & Healthcare Campaign Planning for a Digital World

Entertainment?

Source: bloomua / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Sense of belonging?

Source: olechowski / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Link to knowledge?

Source: Ialmoond / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Thought support?

Source: naphotos / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Oh, maybe a phone too!

Source: lioliz | Flickr

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Pharma & Healthcare Campaign Planning for a Digital World

So, what about mobile devices and health information?

Source: tomwang / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Source: MHealth. (2012, September 7). In Wikipedia, The Free Encyclopedia. Retrieved 11:30, September 10, 2012, from http://en.wikipedia.org/w/index.php?title=MHealth&oldid=511158695

“mHealth applications include the use of mobile devices in collecting community and clinical health data, delivery of healthcare

information to practitioners, researchers, and patients, real-time monitoring of patient vital

signs, and direct provision of care (via mobile telemedicine).”

Trend #1: mHealth

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Pharma & Healthcare Campaign Planning for a Digital World

Source: icetray / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

Case study in life-logging: Me!Note: data screenshots below are indicative (not mine); no diagnoses please.

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Pharma & Healthcare Campaign Planning for a Digital World

“NHS Local” digital service

• 52% of patients would Skype their Doctor if the option was available

• 20% of patients said a Skype appointment with their doctor would be more private

• 14% of patients said a Skype appointment would make it easier to discuss problemsSource: http://nhslocal.nhs.uk/story/bring-skype-easier-gp-access-say-more-half-nhs-patients, N=328

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Pharma & Healthcare Campaign Planning for a Digital World

Source: http://www.socialmediaexaminer.com/is-social-local-mobile-right-for-your-business/

Trend #2: SoLoMoSOcially integrated, LOcation based services, through MObile devices

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Pharma & Healthcare Campaign Planning for a Digital World

Walgreens

• Refill by Scan - Scan your Rx label, submit and pick up at your local Walgreens

• Pill Reminder - Set up helpful reminders to keep you on track

• Transfer Prescription by Scan - Easily transfer your prescriptions to Walgreens

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Pharma & Healthcare Campaign Planning for a Digital World

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Making data relevant

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Pharma & Healthcare Campaign Planning for a Digital World

Real-world + Virtual-world = Future?

Source: http://i292.photobucket.com/albums/mm16/nugentrk/Public/minority-report.png

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Pharma & Healthcare Campaign Planning for a Digital World

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Pharma & Healthcare Campaign Planning for a Digital World

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“Show this message to the bartender for a free Pimm’s Cup”

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Pharma & Healthcare Campaign Planning for a Digital World

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Pharma & Healthcare Campaign Planning for a Digital World

Source: icetray / 123RF Stock Photo

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Pharma & Healthcare Campaign Planning for a Digital World

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Pharma & Healthcare Campaign Planning for a Digital World

SoLoMo in Animal Health

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Pharma & Healthcare Campaign Planning for a Digital World

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Pharma & Healthcare Campaign Planning for a Digital World

A few things about mobile…

• No need to rush in!• Consider:

– Is there a tangible business case?– What is the need that this will fulfil?

• What information do we have, that might be useful to someone while ‘on the move’?

• Where might they want to access it, and how might the location provide relevant context?

• How would they engage with the information?• Could they share or socialise the actions?

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The future?

http://vimeo.com/46304267