Snook - Open Design, a history of our projects

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SARAH DRUMMOND WEARESNOOK.COM DESIGN AS ___________ HOW DESIGN ENGAGES COMMUNITIES AND PEOPLE IF WE OPEN IT UP

description

A lecture given to EURIB delegates at the Design Council. Focusing on Open Design, democracy and citizen participation by design.

Transcript of Snook - Open Design, a history of our projects

SARAH DRUMMOND WEARESNOOK.COM

DESIGN AS ___________

!HOW DESIGN ENGAGES

COMMUNITIES AND PEOPLE IF WE OPEN IT UP

!

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DOUBLE DIAMOND !

DESIGN COUNCIL (2007)

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OUR MISSION !

USE DESIGN AND TECHNOLOGY TO CRAFT A BETTER FUTURE AND

CHALLENGE BIG SOCIAL PROBLEMS !

SARAH DRUMMOND WEARESNOOK.COM

WE DESIGN PRODUCTS AND

SERVICES !

WORK WITH ORGANISATIONS AND THE PUBLIC TO EQUIP THEM WITH THE TOOLS AND METHODS TO CONTINUE TO DESIGN

AND ITERATE THEMSELVES

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APATHY? !

“WE LIVE IN A WORLD THAT ACTIVELY DISCOURAGES

ENGAGEMENT BY PUTTING OBSTACLES + BARRIERS IN

OUR WAY !!

THE ANTIDOTE TO APATHY - DAVE MESLIN

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BEFORE !

“If there are any points on which you require explanation or further particulars we shall be glad to furnish such additional details as may

be required by telephone” !

AFTER !

“If you have any questions, please phone”

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DESIGNER AS EXPERT

!VERSUS

!

PLATFORM AND TOOL PROVIDER

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http://www.fastcompany.com/1778416/creating-custom-made-success

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http://openpolitics.org.uk/

“BOTH DIY PRODUCTION AND OPEN DESIGN

EMPOWER THE USER BY PUTTING PROFESSIONAL TOOLS IN THE HANDS OF

THE MASSES.” !

-Tommi Laitio

!

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http://lithgow-schmidt.dk/sherry-arnstein/ladder-of-citizen-participation.html

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http://lithgow-schmidt.dk/sherry-arnstein/ladder-of-citizen-participation.html

Empty Refusal Versus Benefit

http://opendesignnow.org/

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OPEN DESIGN IS PART OF A SHIFT FROM ‘WOW

DESIGN’ TO ‘WE DESIGN’. !!!!

-Tommi Laitio

!

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"WE ARE 21ST-CENTURY CITIZENS, DOING OUR VERY, VERY BEST TO INTERACT WITH 19TH CENTURY-DESIGNED INSTITUTIONS THAT

ARE BASED ON AN INFORMATION TECHNOLOGY OF THE 15TH

CENTURY" !!!

-Pia Manchini

!

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http://issuu.com/wearesnook/docs/dma_article_v6

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DESIGNING PLATFORMS

USER GENERATED AND FLAT CO-CREATIVE PROCESS FOR VOICES AND OPINION

WEGOT99.COM

1 IN 10 OF 5-16 YEAR OLDS HAVE CLINICALLY SIGNIFICANT MENTAL HEALTH DIFFICULTIES !SELF HARM RATES FOR YOUNG PEOPLE REPRESENT A SIGNIFICANT PUBLIC HEALTH ISSUE ACROSS SCOTLAND; ESTIMATED 1 IN 12 CHILDREN HAVE SELF HARMED !

“I CAN TELL THAT MY MENTAL STATE ISN’T AT ITS BEST IF I START SPENDING TOO MUCH TIME BROWSING ON FACEBOOK.” !- Lisa, 22

“MY BROTHERS SAY I SPEND WAY TOO MUCH TIME ON YOUTUBE AND IT CAUSES ARGUMENTS SOMETIMES. I DON’T THINK I DO! WELL, I MEAN ... ITS NOT LIKE I HAVE ANYTHING BETTER TO DO.” !- Greig, 19

“I LIKE TO UPLOAD AN IMAGE OF SOMETHING THAT’S MADE ME SMILE, SOMETHING TO BE GRATEFUL FOR, EVERYDAY. IT SOUNDS CHEESY BUT IT KEEPS ME GOING.” !- Jenny, 24

“CATS CAN BE USED AS THEY NATURALLY MAKE PEOPLE HAPPY”

!- YOUNG PERSON, INTERVIEW

“DEVELOP A DIGITAL SPRINGBOARD (OR

GATEWAY) WITH USER-CENTRED CONTENT FOCUSED

ON SUPPORTING MENTAL WELLBEING (NOT SOLELY

FOCUSED ON MENTAL HEALTH ISSUES)”

!- PROJECT 99 REPORT

“MAKE IT BEAUTIFUL

AND WE WILL COME” !

GLASGOW, 17, PROJECT99

CLOSING FEEDBACK LOOP

CITIZEN ENGAGEMENT

Sarah Drummond | #sdingov | @wearesnook

Sarah Drummond | #sdingov | @wearesnook

Sarah Drummond | #sdingov | @wearesnook

SHIFTING POWER

COUNCIL AS AN ENABLER

GLASGOW FUTURE CITIESROADS AND WASTE SERVICES IN THE FUTURE

THE INFRASTRUCTURE

OPEN GLASGOW

CITY DASHBOARD

AND WIDGETS

LINKED DATA AND

OPEN DATA

MYGLASGOW

POTHOLES Mount Florida

50+

3.7

13

STREENT INTERVENTIONSSTREENT INTERVENTIONS

GOPRO CITIZEN EYES

GLA

SG

OW

WO

RLD

2013 2014 2015 2016

Rise of online educationand education integrated in smartphones

Mass use of 3D printing Self-assembling structures, adaptive car tyres and responsive sportswear will reshape our future

Wearable technology and NO-TOUCH interfaces

Pebble ios+android compatible smart watch born as Kickstarter project, becomes mainstream

Smarty rings

Google Glasses

Smart home technology Intelligent climate control and the internet of household things. "Smart" consumer products aim to help you see patterns in your life, giving you the information you need to change them for the better

Nest, the smart home thermostat, WIFI enabled, compatible with iOS and Android

Nest smoke detectors

Lockitron lets you lock doors via smartphone and other internet ready security devices

People take ownership and want control over personal data

Big Data Visualisation

Ads in everythingBrand supported content, ads embedded in tv series

Cloud storage becomes mainstream. Cloud storage producers will conduct an education, pricing and marketing offensive

4K (next up from 3D) content will steadily rise in availability

Anti-obesity hi-tech sensors can measure food intake and activity

2014

Robotic manufacturing

Drone delivery services Generic Drone helpers

Gaming and SociologyBehavioural scientists will be using online gaming communities to study offline society

Trash transformed & Circular Economy Beginning to build a new relationship with waste to see the value in recycling, upcycling, and reusing

Engineering transformation nano-tech, electrified roads, elevated buses

Molecular-level technology becomes reality

Virtual reality/Augmented reality contact lenses

Rise of Virtual Showrooming

Experientialeconomy It’s not what you buy, it’s what you do

Digital detox

Flexible Workplaces

US space tourism

Gamification of medical training. Simulators will transform surgical instruction, while helping students retain

Bioprinting Vaccinations. Portable bioprinters will be able to synthesise vaccinations en-route and on the field

Smart, self-healing or self-cleaning materials

Memory metals that can revert to their original shapes

Advanced nano materialsE.g. graphene and carbon nanotubes and materials that could be used in pharmaceutical industry for targeted drug treatment

Cell-powered vehiclesToyota

Curved and flexible phone displays become the new trend first ones might be available as early as 2016 surely become a consistent part of the market in 2023

Collaborative consumption

Sharing economy

Crowdfunding

Microfinance

Peer to Peer economy transactions and goods exchange happen directly between individuals and not companies

Digital wallets and alternative currencies based on shared believes

2015/2020 Emerging of affordable android “avatars”

Hyperlocal food eaten in season

Reduced packaging, more products are sold loose to eliminate waste at the origin

Scottish Independence

Augmented reality in the city

Automated vehicles

Glasgow leads the Smart City agenda

Algae fuel, alternative energy source

VR holidays and work

Wearable health monitoring systems widely used

Molecular food printers Lab grown meat

?

TRANSPORTATION

ECONOMY

BEHAVIORS

TECHNOLOGY

SCIENCE

ENERGY

EDUCATION

Evolution of energy storage systems, increased autonomy, stability and type of energy that can be stored

Advanced battery storage systems can help with the integration of solar and wind power

Injury-proof car Volvo

2020/2025 Hybrid bio-electronic devices

Autonomous life-support system for the human brain linked to a robot, ‘avatar’, will save people whose body is completely worn out or irreversibly damaged

Curved/flexible phone displays become a consistent part of the market

Hoverboards

THE END OFONLINE/OFFLINE"The membrane between the online world and the offline will effectively disappear, as continuously connected devices fully disappear into our pockets, clothing, our jewellery, ourselves”

Nearly 75% of the world population will live in cities

Existing technology & initiatives

GLA

SG

OW

WO

RLD

2020 2022

Shape-shifting programmable mattergadgets built out of millions of tiny micro-robots that are able to shape shift

Next-generation genomics marry advances in the science of sequencing and modifying genetic material with the latest big data analytics capabilities

Synthetic biologyThe ability to precisely customize organisms by “writing” DNA. These inventions will impact medicine, agriculture, bio fuels production and speed up drug discovery process

Autonomous and near-autonomous vehicles. Self driven cars will increase safety, sustainability and reduce CO2 emissions

2030/2035 Computer model of the brain and human consciousness

2025 2030 2050

Biofuel plane Paris-Tokyo in less then 3 hours on a supersonic plane powered by seaweed

By 2050 FUSION POWER AND ALTERNATIVE ENERGIESfusion power should be up and running, alongside efficient solar power, thorium based nuclear, shale gas powergeneration, and various other forms of energy production

Space elevator NASA

City farming Glasgow (Scotland)achieves CO2 emissions target

ENVIRONMENT

Micro Economy currencyThe Glasgow £

Open roads, shared space

GCC GIS Datasets open

Pressure sensitive electronic road paint

First murder conviction due to internet of things

First 3D printed heart transplant

Co-CommuteNo more personal transport

People will retire at an older age, /0 years old still working

Back to the barter system

Global Economy

Fossil fuel runs out

Brain to Brain interfaces

Average life expectancy beyond 100

FUTURE TECH TRENDS

MOVING TO FACILITATORS

CONTROL ENABLE

POTHOLES MOUNT FLORIDA

50+

TRANSPORTATION

Hello Sarah! + LOGOUT MENU

MYGLASGOWWIDGIT SETUP

HOMEWIDGITS SETUP

Mt Flor ida, G429DX

POTHOLES MOUNT FLORIDA

50+

High Risk. The tree pollen risk will be moderate in England and Wales today but and remaining low in Scotland. Rain will reduce the risk to low in most areas thereafter. Alder is the main allergenic pollen type. Birch pollen will start end of March to early April.

Hay Fever forecast 22/04/2014

TAPS AFF!

28º 14º 67%MAX.

TODAY TOMORROW

MIN. HOW WET

WEATHER

TRAIN TIMES(MOUNT FLORIDA)

CITY CENTRE BUSINESS GLASGOW TWITTER FEED

SEASONAL FOODS

SARAH’S WIDGITS

GRADUATE JOBSEEKERS

GRADUATE JOB SEEKERS

47%

WIDGITS LIBRARYDrag and drop to add to your profile

TOPICS

TOPIC 2

TOPIC 3

TOPIC 4

ROAD DELAYS

M8

GREAT WESTERN ROAD

M80

M77

EXPRESSWAY

KINGSTON BRIDGE

CLYDE TUNNEL

NEXT INNER

1min

3minNEXT OUTER

ST. GEORGE CROSS

SUBWAY TIMES

139.22pUnleaded (up 2p from last week)

141.84pDeisel (down 3p from last week)

AVERAGE PETROL PRICES

127.13pUnleaded (up 4p from last week)

142.22pDeisel (down 1p from last week)

AVERAGE PETROL PRICES

DRAG & DROP

“I used to take pictures of the potholes, using that Myglasgow App but it’s too fiddly on the phone, a

lot of small details to put in. I’d just prefer to quickly take a photo and have it know where you are”

- Taxi Driver, Glasgow

SMART ROAD CONDITIONS AND REPORTING

Mt Fl or ida, G429 DX

GRITTING

Hello Sarah! + LOGOUT MENU

ROAD CONDITIONS

NOWF UTURE

SOLUTIONSISSUES

ACTIONSACTIONS

USERSUSERS

SERVICESROAD REPAIRS

REPORT AN ISSU E

INFORMATION

WORK SCHE DULE

ROADWORKS

POTHOLES

PAVEMENT

Morning Sarah, no delays on your usual journey. Estimated time 15 minutes, you should live in 10, Remember your helmet!

ROADWORKS

PLANNED ROADWORKS

1

IDEA ECO-SYSTEM

Road condition and weather forecast data combined, to

predict potholes and prioritise roadworks.

Citizens engagement, active travel initiatives and existing data streams used to build a

visual map of road conditions in the City.

Closed fedback loop between citizens and councils. Smart and relevant

communication thanks to predictive technologies. Recognition for civic citizens.

Transparency around council services, accessible and real time information.

twitter.com/_sweeplyyoutube.com/watch?v=vCI5H2JCw4Y (Concept presentation)An example of how social media sites can be integrated with council services. Citizens could report potholesvia Twitter and receive thank you tweets from the council. Sweeply would allow the reporting of an issue, trace it and respond to it all in one platform.

www.kickstarter.com/projects/panstudio/run-an-empire-the-real-world-territory-control-gam Existing kickstarter campaign for a smartphone game where you compete against others to capture territory in your local environment. To capture somewhere you have to run, jog, or walk around.

CITIZEN ISSUE COLLECTION

• Use existing technology and resources to collect basic data on road conditions

• Use social media to engage with citizens and acknowledge their efforts

• Simplify potholes reporting process

LIVE ROAD STATUS AND DATA

• Gather and analyse more precise data on road conditions

• Predictive technology to prioritise roadworks

• Social media analytics to provide careful feedback

AUTOMATIC RESPONSE TO ROAD CONDITIONS

• Push data back to the city, make it visible and accessible

• Use data and social media to predict and prevent citizens’ discomfort

NOW2014

FUTURE2025

NEAR FUTURE2020

www.cityofboston.gov/doit/apps/citizensconnect.aspCitizens Connect, City of Boston’s award-winning effort to empower residents to be the City’s “eyes and ears.” Alert the City to neighborhood issues such as potholes, damaged signs and graffiti. To start reporting, download the app, send us a text or tweet, visit our website, or give us a call. All available 24/7/365.

datasmart.ash.harvard.edu/news/article/chicago-mayors-challenge-367Open Source Municipal Analytics, pioneered by the city of Chicago. Chicago’s SmartData project will build the first open-source, predictive analytics platform – aggregating and analyzing information to help leaders make smarter, faster decisions and prevent problems before they develop.

FRO

NT

STA

GE

BAC

K S

TAG

EMYGLASGOWPOTHOLESTRACKER

LOOKINGFOR CIVIC CYCLISTS!SIGN UP

HERE

We are mapping your roads!

BEFORE CALLING HAVE YOU SEEN OUR DEVELOPMENT SCHEDULE?

HERE

HELLO ANDYWE FIXED YOUR STREET, HOW WAS YOUR JOURNEY TODAY?

INFO

VS

S MT WT FS

82 31

2014/2015

S M T W T F S

8 2 3 1

2014/2015

SEARCHG37HQ

85 %

56 %

42 %

70 %

34 %

Positive Neutral Negative

86.53.7

13

61.2 7.4

32.8

Positive Neutral Negative

80 %

65 %

32 %

55 %

56 %

Information Report issue Pickup schedule Data & stats

MULTI AGENCY

DESIGN AS DEMOCRACY

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total craigroyston

the principles

normalise the idea of support for families

de-stigmatise support

get messages out through people

always consider the journey of the user

promote local champions

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People who live in the area have a sense of being part of and

participating in a strong, supportive community

*

The community is able to respond to its own needs accessing

support/assistance from public and private sector agencies when

required

*

People see the area as a good place to live and successes are well

publicised

Produce a guide (available in multiple formats) on how people can

be involved in community activities

*

Establish a mechanism with local people to regularly set

local priorities and to consider how services and projects are

contributing to achieving them

*

Encourage community groups to be welcoming to new members

*

Ask community members to identify local heroes and tell their

stories through local media, Total Craigroyston Blog, schools or

other places

*

Promote the local Timebank scheme

*

Total Craigroyston to hold 6 monthly ‘where are we now’ sessions

to monitor progress

Create a comprehensive and sustainable model for engaging with

the wider community

*

Create ways for people in the community to actively participate in

the development of services and running of activities, including

engaging with Craigroyston Community High School student

council and the North Youth Forum

*

Community Link Up will develop a number of the ideas proposed

by the community. For example local radio, food markets, play out

sessions, gardening etc

*

Work with Craigroyston Community High School to create

volunteering opportunities for students within the local

community

*

Work with the Volunteer Centre to identify opportunities for

increased volunteering

What people want to see Actions short term Actions long termA Place to Belong A Place to Belong A Place to Belong

Local people want to have a say in the overall development of their community and want to work together to achieve their ideas and aspirations.

Residents described the type of activities they would like to see developed, like gardening clubs, a community radio station, food markets, and play activities for children and gave an undertaking to get involved in setting them up where they are not already happening.

Inspiring Scotland has recognised the importance of the development of strong communities by funding the Community Link Up project. This seeks to develop new ways to bring people together into social and community groups in order to create a strong network of community associations and increase social capital. Community Link Up will work directly on this element of Total Craigroyston.

other with issues they may be facing. They felt that this approach could be expanded, through schemes like the Time Bank, so that there was less reliance on public services.

The Neighbourhood Partnership has worked well to engage with the local community through the involvement of community councils and holding regular public meetings on particular issues. However, local people involved in the consultation felt that there were many other groups in the community who have important

in the existing partnership structures. To promote a sense of

community, to involve them in community decision making, and to

a place to belongROUTE MAP THEME 1:

sense of community spirit and belonging already exists within the area and there is a strong desire to build on and develop this.

““It would be great to be rewarded for doing work in the

community and have some kind of

incentive”- Local Resident

Total Craigroyston Road Map: A Place to Belong

“I’d definitely volunteer to run

groups in the area. You just

need to make it easy for me to

do this”

“key ideasTIME BANKINGCOMMUNITY PROJECTSROLE MODELS

“Working in the way

we have done with

the Total Craigroyston

initiative feels like we

have actually been

listened to. It feels

different this time”- Local Resident at Co-Creation session

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- Four Family Fun Days were held over the summer 2012 targeting families with children starting primary one. Again these attracted a large number of people and included a

range of storytelling and singing activities. !- Community Learning and Development staff developed a programme of out of school activities starting in early September 2012 including groups involving the Lyceum Youth

Theatre and the Outdoor Learning Team. In total 11 new activities were introduced, including four new homework clubs. Numbers in these clubs have been consistently

good. Special mention should be made of the homework clubs which have changed the way that children perceive the library and its use as an educational resource. A changed

format of class visits to the library has been tested and will be introduced to all the schools in the area. Local teachers have reported an improved attitude to school from the

children attending the homework clubs. !- The exam results at Craigroyston High School improved in August 2012 and were the

best for 10 years. !- A social work team leader was given the lead responsibility for children looked after at home to ensure that all available support was in place for them. Outcomes of this work

included ensuring that all children looked after by the local authority have an appropriate plan in place that is effectively reviewed, where possible finding people from the wider

family group to act as kinship carers and creating a better link with housing colleagues to ensure that social work staff are alerted to families getting into housing crises through

rent arrears. Children looked after by the local authority were actively encouraged through their ongoing contact with social work staff to take part in extracurricular activities. !

- A social work team leader is testing the use of systemic practice with three families on her case load in order to identify and address issues at their core. !

- The 16 plus positive destinations group at Craigroyston High continued to work proactively to ensure that as many school leavers as possible achieved a positive destination. This has resulted in a 7.6% improvement in the figures from last year.

Transition groups were offered to P7 children going up to S1 at each local primary school. Partners included Community Learning and Development, The Haven and Pilton Youth

and Children’s Project. These worked well and were welcomed by the head teachers. An evaluation was held in the October break 2012 and resulted in transition work starting

earlier in January 2013. !- Craigroyston Community High School reorganised the way that it offered support to new

S1 students and was able to offer more intensive learning support to a group of youngsters who were identified as vulnerable learners. This approach worked well and

helped to ensure that this group of students settled well into the routine of their new school. !

- Summer activities were coordinated and a total of 97 activities were offered across the area to local young people. This included two Play Out days where children were allowed

to play in closed off streets attracting about 500 people. !- Muirhouse Youth Development Group along with Craigroyston Community High School developed a Sports Hub for young people on a Tuesday evening. This has provided open

access to the sports facilities in the Community High School for teenagers.

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DESIGN FOR ENTERPRISE

COMMUNITY COHESION AND

STRATEGY FOR GOOD

glasgow

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city centre

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http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

Yo u

t h

&

C r i

m e

i n W

y n d

f o r d

Communal lighting is on 24/7 The

estate is ugly

Rubbish on the streets

Unsafe areas

The physical environment creates a stereotype of the community members from both outside and within.

Find opportunities to improve the physical environment.

The physical environment manufactures a stereotype of the community members from both outside and within.

Lack of communication between o cial organisations and the community.

police don’t understand the real issues

CUBE don’t deal with issues

CCTV is not reviewed

Regeneration o ce could be better used

CUBE create problems and then don’t deal w ith them or try to treat them, not prevent them in the rst place.

Open communication channels between CUBE and the community.

Anti-social behaviour

Gangs

There is nothing to do

kids left on their own

vandalism

alcohol

drugs

kids not allowed to go out to activites

Youths lack role models, inspiration, and challenges.

There are no inter-generational meeting opportunities.

Parents don’t take time to do things with their kids.

Opportunities that are attractive for all ages and creates a community space.

Open communication channels between youths and adults.

United community spirit is invisible.

lack of hope

con ict between groups

community spirit is invisible

No place for parents to meet each other

no community voice

con ict of interests

fear

no meeting point

Poor relationships within families and the community mean kids don’t have role models and therefore lack aspiration and challenges.

The closure of the school means there is no meeting point for parents and has led to social bullying by parents from other schools.

Opportunities for family activities, either as a single unit or with other families.

Create interaction opportunities for parents both within and outside of the estate.

Issues Insights Opportunities Co-Creation

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

Councillor Alex Dingwall

The Police

Glasgow City Council

Councillor Dingwall lobbies the Council for better policy decisions

The council provides funding to the Regeneration Agency & the Shaky

CUBE’s policies make their lives harder

Kids like going there Still doesn’t trust the project

Thinks CUBE’s policies are detrimental for the area

Finds CUBE’s policies unhelpful and makes their work harder

Thinks the Council is useless

Doesn’t feel trusted by the police

Regeneration Agency

Wisegroup !

Key Would like to do a project in Wyndford but can’t get the funding

Active but ver y little uptake

Work with the police on minor offences

Frustrated that CUBE didn’t apply for funding for a new youth engagement officer

Wants to create an environment of trust and loves within the environment

Negative attitude

Postive attitude !!Could tr y harder! !!Background activities

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

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SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://www.communityloversguide.org/#!getgo-glasgow/c1alz

PROCESSES WITH AFFORDANCE

SKILLS AND CONFIDENCE

USING DESIGN TOOLS

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://thisisthematter.co.uk

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

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http://thisisthematter.co.uk

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://thisisthematter.co.uk

“We realised we could make anything happen”

APPROPRIATION

PEOPLE USE TECHNOLOGY IN CREATIVE AND UNEXPECTED MANNERS

!- LILIANA RODRIGUEZ

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

CYCLEHACK IS A GLOBAL MOVEMENT ON A

MISSION TO MAKE THE WORLD MORE

SUSTAINABLE BY REDUCING THE BARRIERS TO

CYCLING

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

48 HOUR EVENT THAT BRINGS PEOPLE

TOGETHER TO DISCUSS THE BARRIERS TO

CYCLING AND DEVELOP AND IDEAS AND

PROTOTYPES THAT SOLVE THEM

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

BARRIERS

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http://cyclehack.com

CYCLEHACKSSARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

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http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

“BUT PEOPLE WILL VANDALISE

ANYTHING WE PUT UP”

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

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SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

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http://pennyinyourpants.co.uk

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http://pennyinyourpants.co.uk

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http://pennyinyourpants.co.uk

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http://pennyinyourpants.co.uk

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://cyclehack.com

ENGAGING IMAGINATION

CROWDSOURCING FUTURE VISION

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

http://dearestscotland.com

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http://dearestscotland.com

http://issuu.com/wearesnook/docs/dma_article_v6

SARAH DRUMMOND WEARESNOOK.COM @wearesnook @rufflemuffin

“GIVE PEOPLE THE TOOLS THAT GUARANTEE THEM THE

RIGHT TO WORK WITH INDEPENDENT EFFICIENCY”

ILLICH

“WE ARE BORN TO BE ARCHITECTS OF THE FUTURE, NOT VICTIMS OF OUR PAST”

BUCKMINSTER FULLER

DESIGNER AS: !

PROMOTING OPEN PRINCIPLES SYNTHESISER

SYSTEMS THINKER PLATFORM AND SUSTAINABLE

NETWORKER DESIGN MANAGER

DESIGN CO-PRODUCTION SYSTEMS

SARAH DRUMMOND WEARESNOOK.COM

[email protected] @WEARESNOOK

!RUFFLEMUFFIN.ORG

@RUFFLEMUFIN