SMS Marketing and Hospitality

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57% reserve hotels online When customers experience friendly and efficient service at a hotel they are more likely to recommend the hotel to their friends, family or to the general public through social media platforms. With the number of active cell phones reaching 7.3 billion worldwide, it’s highly probable that all your hotel guests own a mobile phone or smart phone. 65% of all same day hotel reservations are made from a smart phone 81% of travellers find user reviews important when booking a hotel Key benefits Facts Inform your customers of: Their booking confirmation Hotel amenities Promotional offers such as upselling the hotel’s spa or taxi services Check-in / check-out times Ask guests for feedback Keep your hotel’s guests satisfied by maintaining contact with them upon booking, during their stay and even aſter they leave? Messito lets you do this directly via their mobile phones. Improve your guests’ experience of your hotel by using Messito. www.messito.com Hospitality Industry

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Messito is an SMS marketing tool that can help you reach your audience where ever they are in the world! With access to 800 networks in over 200 countries, getting your message across couldn't be easier with Messito. This flyer describes why those operating in the hospitality industry should incorporate SMS into their customer communication methods.

Transcript of SMS Marketing and Hospitality

Page 1: SMS Marketing and Hospitality

57% reserve hotels onlineWhen customers experience friendly and efficient service at a hotel they are more likely to recommend the hotel to their friends, family or to the general public through social media platforms.

• With the number of active cell phones reaching 7.3 billion worldwide, it’s highly probable that all your hotel guests own a mobile phone or smart phone.

• 65% of all same day hotel reservations are made from a smart phone

• 81% of travellers find user reviews important when booking a hotel

Key benefits FactsInform your customers of: • Their booking confirmation• Hotel amenities • Promotional offers such as upselling the

hotel’s spa or taxi services • Check-in / check-out times • Ask guests for feedback

Keep your hotel’s guests satisfied by maintaining contact with them upon booking, during their stay and even after they leave? Messito lets you do this directly via their mobile phones.

Improve your guests’ experience of your hotel by using Messito.

www.messito.com

Hospitality Industry