1

Smile Foundation of Bali

Annual Report – 2013

Report Overview

Smile Foundation of Bali has for 8 years been dedicated to providing health services for

people by facilitating free cleft and other craniofacial operations for patients from Bali, NTB,

NTT and other area of Indonesia, and also in Adelaide Australia. We facilitated 278 operations

during 2013 making a total of 1523 operations since establish in 2005.

The number of operations is increasing year to year except in 2013 we scheduled 2 mass

operations in NTT which had to be postponed until 2014.

In 2013, the number of operations assisted:

Month Cleft Patients

Craniofacial Patients

January 15 3

February 16 2

March 3 4

April 22 3

May 15 1

June 98 0

July 12 1

August 19 0

September 10 1

October 19 4

November 14 1

December 15 0

Sub total 258 20

Grand Total 278

Two of the above patients were sent to ACFU, Adelaide to have the operations there.

In 2013 total operations were as follows:

Cleft Lip Operations = 158

Cleft Palate Operations = 100

Craniofacial non cleft done in Bali = 15

2

Craniofacial non cleft done in Australian Craniofacial Unit (ACFU), Adelaide,

Australia = 2

Others operation such as accidental trauma, reconstruction of bone implantation,

chemotherapy, and others = 3

Since being established in 2005, we have facilitated operations year by year as follows

Total for the clefts alone was as follows:

3

1. Patients

We categorise our patients into two categories; Cleft (lip and palate) and other

craniofacial deformities.

1.1 Cleft Patients

Cleft patients mostly come from Bali, East Nusa Tenggara (NTT) and West Nusa

Tenggara (NTB). In 2013 we assisted 258 operations for both cleft lip and palate.

Below are details of the number of cleft patients assisted by Smile Foundation of Bali

monthly in 2013.

The high number in June was due to the Cleft mass operations project held in East

Indonesia (Kupang, Alor and Larantuka)

1.2 Craniofacial Patients (Non Clefts)

Besides patients with cleft lip and cleft palate, the Yayasan also assists patients who

have craniofacial problems. Surgery for these patients is mostly done in Sanglah General

Hospital in Denpasar, Royal Bali Hospital Denpasar; and at the Australian Craniofacial

Unit in Adelaide for patients with more severe conditions such as Noma, Apert

Syndrome that require more complex procedures.

4

1.2.1 Craniofacial Patients (Non Cleft) surgery in Bali

Some simpler craniofacial operations such as ameloblastoma, haemangioma, simple

FEME (Fronto Ethmoidal Meningocele Encephalocele) can be done at RSUP Sanglah

Denpasar - our main partner hospital. But since October 2013 we can also do this at Bali

Royal Hospital (Bros) our private hospital partner.

1.2.2 Craniofacial Patients (Non Clefts) Surgery in Adelaide

Patients who have more complex craniofacial defects such as severe Noma and Apert

syndrome, Pfeiffer syndrome, Goldenhar syndrome etc. are advised to undergo surgery

in Adelaide due to the more complex operation procedures. The number of Adelaide

patients yearly since 2007 is:

5

From the graph above, this year we assisted only 2 patients to have surgeries in ACFU

Australia. One is Arista Ataupah with very serious Noma and the other one is Nyoman

Mangku having a severe FEME and this is his 2nd trip to Adelaide for receiving the

continuous surgery. The reduction in numbers since previous years is in large part due

to the increase in technical capacity here in Bali, thanks to the transfer of skills

programme with Adelaide.

1.3 Some Surgeries in Bali and Adelaide in 2013

1.3.1 Surgery in Bali

Elisa Melsani – Cleft Lip

Elisa Melsani was born in East Lombok on 31st May 2013. She is the first child of Siti

Maryan and Subki. The father is a farmer and the mother is a housewife. Born with cleft

lip, Elisa was referred to The Smile Foundation of Bali by our partner in Lombok on 6th

November 2013 and she had her cleft operation on 13th November.

Narumi Riva Namira

6

Narumi Riva Namira is the first child of Nurmawan and Khairinasih from Mataram

Lombok. She was born with cleft lip on 31st July and weighed 3.2kgs. Narumi came to

Yayasan Senyum with other patients from Lombok in a group on 7 December and

received her cleft operation on 12th at Surya Husada Hospital.

Ni Komang Dwi Ariani

Ni Komang Dwi Arini is the third child in the family of Komang Dedi Andika and Ni Ketut

Rianti. Born in Karangasem on 6th August weighing 2.9kgs, Ni Komang Dwi Arini had a

cleft lip. Her parents are casual workers in building sites, and they feel very blessed that

we can help the baby. The operation was done at Surya Husada Hospital and now Dwi

Arini has a new adorable smile.

Anissa Lutfiani

7

Anisa Lutfiani is the first child in the family. Her father is Subikyah and her mother is

Humezi. Born in Kediri Lombok with cleft lip and palate, Aniza was scheduled for her

first operation for cleft lip in May 2013 but the operation had to be rescheduled due to

her having pneumonia being sent home to recover. When healthy again, Anisa returned

to Smile House in November 2013 for her operation. This time the operation is for both

cleft lip and palate as her age and weight qualified her for the complex operation.

I Ketut Catur L. S

I Ketut Catur Linggih Suartika comes from Negara Bali. His parents are Komang Gusti Ayu

Made and Putu Suastika. Born on 1st April with Cleft lip and palate, Ketut Catur had to

have 2 operations for his condition; the first operation was done on 3rd August 2012 for

cleft lip, her palate repaired on 20th November 2013 .

Nona Renita A

8

Nona Renita Adu is the third child of Komang Antonius and Reny Adu from Rote island,

East Nusa Tenggara. Nona was born on 13th June 2013 with cleft lip. She was found by

our NTT partner who brought her to Smile House on 14th October 2013 and then her

operation was done at Surya Husada Hospital on 29 October.

Ni Putu Cantika Dewi

Ni Putu Cantika Dewi is from Bangli, Bali, born on 10th April 2013. Her mother is Ketut

Sudiasih and father is Kadek Suyasa. Born with cleft lip, Cantika was brought by her

parents to Smile House on 18 November 2013 and had her cleft lip operation on 28

November.

Al-Katras

9

Al Katras is a cute boy from Batulayar, West Lombok. He was born on 4th June 2011

with cleft lip and palate. He came to Smile House on 7 December 2013 for his cleft

palate operation, having previously had his cleft lip operation.

Hamim Paradisa

Hamim Paradisa is also from West Lombok and has the same story as Al Katras, born

with cleft lip and palate. Her cleft lip operation was in Lombok and the cleft palate was

assisted by Smile Foundation. Hamim is the third child of Hairman dan Reniwati. She had

her palate operation at Dharma Yadnya Hospital.

Putu Anggun U

10

This very cute baby Putu Anggun Ulani from Banjar Village of Singaraja Bali is the first

child of Kadek Aryawan and Luh Karyanuti. Anggun was born with cleft lip on 23rd July

2013 weighing is 3.3kgs. Her parents brought her to Smile House and she was scheduled

for the operation at Surya Husada Hospital on 26 November 2013.

Jener Fafo

Jener Fafo is a young married man of 20 years old with one child, from Rote, East Nusa

Tenggara. He had suffered from NOMA since childhood. Now he looks much younger

than before and he feels much more confident. His first operation at Bros Hospital will

need to be followed up with next surgery in about 6 months He may need more than

two operations. His first surgery was on 27 October 2013. He has returned to Rote to his

family while waiting for the next surgery.

1.3.2 Surgery in Adelaide

Nyoman Mangku Astawa

11

Born on 24th June 2007 in Karangasem Bali, Nyoman Mangku’s first trip to Adelaide was

in 2007; he has been with Smile Foundation since he was 2 months old. He has a severe

FEME condition. His family is so happy and appreciate the help from Smile Foundation

which has facilitated his medical treatment to Adelaide. This year was his second trip for

to Adelaide. Now He is 6 years old and has started to go to school. He is very happy and

active boy.

Arista Atauphah

Ibu Arista Ataupah is a married lady from Kupang who has a severe NOMA condition and

needed to have treatment in Adelaide. She was found during our mass operation project

in Kupang in 2013. She then came to The Smile House to attend a clinic. Then her first

trip and treatment to Adelaide was in March 2013. She has returned to Kupang and is

now waiting for follow-up surgery.

2. Hospital Partners

In assisting our patients with their surgeries, we have a very good partnership cooperation with hospitals in Bali and in Adelaide Australia. Hospitals in Bali are used mostly for Cleft but also for some Craniofacial surgeries while for hospitals in Adelaide are only for serious Craniofacial reconstruction.

Bali, Denpasar

Sanglah Public Hospital

Bali Royal Hospital, Renon

Dharma Yadnya Hospital

Surya Husadha Hospital

12

Adelaide

Royal Adelaide Hospital

Women’s & Children’s Hospital

3. Donors

Yayasan Senyum Bali is able to continue its mission to help patients because of great

support from our donors. In 2013 regular and new donors provided donations and help.

The Benjamin Foundation continued its support through funding patients who had their

surgeries both at Bali and Adelaide. Benjamin Foundation is a major donor for our

craniofacial patients,.

Rotary Club of Bali Seminyak continued their support through charity and fundraising

and regularly through Detlev's Sunday Brunch which every week raises funds to support

our work. These funds are used to finance Bali operations.

Smile Train is also a major donor for Cleft operations who donate a fixed amount for

every cleft operationThey also particated as an observer in our Mass Operation Project

in East Nusa Tenggara.

HSBC bank of Jakarta also visited and donated funds for our patients .

Support has also come from Amadea Resorts and Villas. They donated funds to help

operations for 4 patients, Edimundus Erfan Bulu (Feme), Maya Febriani Haning (Cleft),

Yudha Hardi Putra (Cleft), and Ketut Tiara Apriliani (Cleft), as well as donating goods for

sale in our Ubud Smile Shop, and some money from the charity collection box placed in

Amadea Resorts and Villas reception area.

Harris Hotel Group has also been a great support, whether it be money or pre loved

goods for Smile Shop in Ubud to sell.

Support from donors in the form of pre-loved goods for sale has also been generously

given in 2013 by Harris Resort Group, Ramada Tanjung Benoa, The Rotary Club Seminyak

– Bali, Anantara Seminyak, Villa Belle, Ibu Tjahyati, Anisa Production, Maya Ubud, Chedi

Ubud, and even brought from overseas to Bali for Smile Shop and patients by such a

generous person like Ibu Barbro, Bhuvan Kavan, and others.

13

List of Individual donors and other institutions during 2013 are as follows:

Rotary ClubBali Seminyak

Benjamin Foundation of

Netherland

Smile Train USA

HSBC Bank of Jakarta

Harris Resort Kuta

Amadea Resort & Villas

Aisyah Razak

Alila Resorts & Spa

Doris Angst Sommer

Dr. Nyoman Golden

Han Khim Siew

IGD Nyoman Mulia

I Wayan Agastya

Mr. James

Komang Nugraha

Mr. Mashud

Miles Humphreys

Ibu Jero Asri Biku

Restaurant

Ms. Dwi

Ms. Nova

Organics Ltd.

Putu Ari Suastini

Robert Epstone

Sabine Nemec

Sabine Pashov

Sasanti Anggorowati

Sentosa Private Village

Mrs. Sherly

Stephen L Hoffman

Susan Dijon

The Villas

Trisya Indah

Yann Yvinec

Alam Boga

Agung Wijaya

Brigitha Da Santo

Dian Wijayanti

Dimas Arifin

Evelyn Chaix

Green School

Ibu Ni Kadek Windarini

I Gede Aan Noji

Jose Fity

La Luciola Bali

Lions Club Jogjakarta

Lily-Anisa Production

Maya Ubud

Muhammad Fariq

Ni Ketut Kartika Dewi

Ni Luh Rositawati

Olivia Stephens

PT. Taman Sara

Paul & Brea Giles

Ratih Handayani

Surf Goddess Retreats

Stephanie Stephens

Tara Hasbrouck

Willy Dwi Tantra

Anantara Seminyak

Belle Villa

Best Western Kuta Villa

Café Wayan

DCF Newmont

Estira Tiyassih

Erna

Hadiputranto Hadinoto

Hendryanto Ramli

Ibu Dewi Tjahyati

Jeff Anderson

Family I Gusti Made Dwi

14

Family I Made Sinta

Family I Wayan Jujur

Family Damar Seno

Lestary Gallery and

Restaurant

Made Bayak

Margaret & Hilary

Michelle & Alice Kennedy

Nyoman Haribawa

Family Syafa Aturrahman

Ibu Denise Finney

Family I Ketut Restu

Sedayatana

Maxim Yvinex

Steffen Schleicher

Kolewa Foundation

Family Gracia Try Putri

Family Hanna Rasyida

Family Arya Kayana

Family Komang Dwi Arini

Mirawati

Siti Maryani

I G N M Mulia Prim

Carol Prescot

Christian & Anja Neipp

Terence F Hoyland

Masyarakat Learn Yoga

GG Salmona Lucia

Dr. Jogja Yuliana

And also to Other Donors who may not be mentioned here… Yayasan Senyum Bali has a good reputation with transparency and accountability in reporting to donors. So donors feel safe and comfortable in providing the support to us. We would like to sincerely express our appreciation for all their help and support.

4. Regular Visit from ACFU Adelaide Australia

The First DD Clinic of 2013 On 15th-16th March 2013 Professor David J. David and Dr. Ian Wall from the Australian Craniofacial Unit in collaboration with plastic- and neuro-surgeons of Sanglah Hospital held a craniofacial clinic. The clinic was attended by 9 new patients and 23 recalls. Prior to the clinic, all doctors were invited to meet the Director of Sanglah Hospital. On 16th an operation for a patient with FEME was scheduled by the team from Sanglah Hospital under consultation with Professor David J. David.

Regular Visit from Dr. Walter Flapper from ACFU Adelaide Australia We had a regular visit from Dr. Walter Flapper and Nurse Catherine Cross from ACFU Adelaide Australia on 25-27 September 2013. The program during the visit started with a visit to Rotary Club of Seminyak - a major supporter; continued with meeting the Director of Medical Services of Sanglah Hospital on the following day and to meet our patients. The team also visited some of our partner hospitals; Surya Husada, Bali Med and BRoS. The final visit was made to the Australian Consul General.

15

5. Outreach Projects 2 0 1 3

BAKSOS at East Nusa Tenggara 16-25 June 2013, together with BK3S Kupang and Plastic Surgery team from University of Brawijaya Malang, Yayasan Senyum has successfully conducted the first social event “Baksos” in 2013, held in 3 different cities in eastern Indonesia (NTT): Kupang, Alor and Larantuka, with total of 75 cleft lip and palate surgeries. There was also a team from Smile Train Jakarta who came for observing and monitoring this project. This year we had to reschedule another 2 Baksos projects in NTT into year 2014 for financial reasons.

6. Outreach Partners and Volunteers 2 0 1 3

Most of our patients are collected and referred to Smile House by our outreach partners and volunteers. They are:

Bali

Ibu Agung – volunteer from Singaraja NTB (Lombok, Sumbawa)

Yayasan Kita Peduli, Lombok (cp. Sugiarto)

Newmont , Sumbawa NTT (Kupang, Flores, Alor, Sumba, Rote, etc)

BK3S Kupang

Kolewa Foundation

Ferdi Jelalu – Volunteer from Flores island

Yayasan SUMBA , Sumba Papua

Yayasan YAKKUM Bali Sulawesi

Bapak Salehuddin – Volunteer from Sulawesi

7. Events & Activities 2 0 1 3

7.1 January

Visit From Smile Train On 11/01/2013, Smile Foundation of Bali was visited by Smile Train Jakarta , represented by Mr Simon Tobing and Ms Ruth Monalisa, bringing the news that Smile Train of New York is going to visit the house of one of our patients. On 13/02/2013, the representative from Smile Train New York accompanied by Smile Train Jakarta came and met our patient directly at his home in Tabanan Bali.

16

Donation From Alila Resorts & Spa Ubud On 15th January 2013 we received pre loved goods from Alila Ubud Resorts. They came directly to the Smile Shop in Ubud and handed the donations to the staff and volunteers who were on duty that day. We greatly appreciate your help, Thank you!

Open House Yayasan Senyum Bali On 21/01/2013, we held an Open House to welcoming our friends, donors, volunteers, and all patients in order to strengthen the relationship that has been established. On that occasion Mary Northmore presented the Yayasan’s annual report , which outlined the achievements and performance of the yayasan in 2012. To all guests who joined us on that day, we thank you for coming and supporting our work to put more smiles on faces in 2013. We couldn’t make it without your support.

7.2 February

Visit From HSBC Global Markets Indonesia On 2nd February 2012, we had a visit from HSBC bank staff and management from Sudirman Jakarta. They had to postpone their visit because of the big floods in Jakarta but finally they were so pleased they could make it. On that occasion they brought money and clothing donations as well as moral support to our patients. Thank you all for encouraging our patients!

Visit From Sentosa Private Villas & Spa On 7th February, the Yayasan also was visited by staff of Sentosa Resort & Spa. On that occasion, once again we received help and support as a form of trust that has been given. Thank you all.

Valentine’s Celebration With Our Beloved Patients On Valentine’s day this year, staff and patients celebrated together at the Smile House. On this occasion we held a few games with love theme such as recycled paper bag making, love expression competition and writing love letter competition. This was a delightful opportunity for our patients to understand and realise that despite their condition they do deserve love. They were very enthusiastic and gave a good response. We love you our dear Patients!

Present For Ervan Amadea Resort & Villas through its “Amadea Cares” programme, again is supporting one of our patients, Ervan Manubulu who has FEME. The staff of Amadea visited Ervan and his mum at The Smile House on 22 February, and brought some gifts for Ervan . A million thanks for your continuous support.

17

Submission of Certificate Grants By Benjamin Foundation On last Thursday of February 2013, we had an extraordinary moment, where Yayasan Benjamin, a major supporter, handed over the ownership of The Smile House to Mary Northmore, YSB’s founder. This will be a big motivator for us to even be more dedicated to the patients. There are no words to express our gratitude for such kind generosity. Thank you, thank you and thank you!!

7.3 March

Visit from Social Services Bali and Social Welfare Ministry Jakarta On 20 March 2013, Mr. Wayan Parmiyasa and team from Social Services Bali visited Smile Foundation to meet with Ibu Mary Northmore and smile team and also to get detailed information about our program and activities. And on 13 June 2013we had a visit from Ibu Anggih SL of Social Welfare Ministry Jakarta accompanied by team of Social Services of Bali.

7.4 April

Donation delivery from Harris Resort Kuta Thursday April 11, 2013 we had another visit from Harris Resort Kuta, Mr. I Wayan Suitra and team came to support us morally and materially and also shared some cakes with our patients.

Visit from Newmont (DCF SUMBAWA) and Donor On April 12, 2013, Mr. Wawan Syafwanuddin and Mrs. Brea Giles, representatives from Newmont / DCF Batu Hijau, Sumbawa, came and visited us to see closely the Smile House, the facilities and conditions, and also to meet with our patients. Newmont is our partner in Sumbawa and we receive and served their patients who are referred to Bali for craniofacial conditions. Then Mrs. Brea Giles visited us again on May 16th, 2013 with donors, to meet their patient Deyta.

Biwa bazaar at Sanur Beach Hotel Once again, we participated in the Bazaar held by the Bali International Women’s Association (BIWA)

New partner - Kolewa Foundation On 26th April Ms. Syta Plantinga from Kolewa Foundation visited Smile House to discuss cooperation to help people with craniofacial disabilities.

7.5 May

Lions Club Charity Lunch at Abian Biu Restaurant In collaboration with Puri Saron Group, Ibu Dantie Koopmans - Advisor for Cleft lip of Lions Club Yogyakarta, conducted a charity lunch at Abian Biu Restaurant.

18

The event was aimed to raising funds for Smile Foundation. On that day Mr. Ari Susanto, IKM-Corporate Training Coordinator of Puri Saron Group, with Ibu Dantie Koopmans delivered the funds to Smile Foundation.

Visit from Surf Goddess Retreats On 28 May 2013, Surf Goddess Retreats had their first visit to Smile Foundation and delivered a box of a hundred T-Shirts to us for our Smile Shop in Ubud. Ms. Joyce Oei and her team from Surf Goddess Retreats also met and chatted with our patients to give them moral support. Thank you very much.

7.6 June

Seminar –an integrated nursing for cleft lip and palate at Surabaya We were invited to attend a seminar on integrated nursing for cleft lip and palate from birth to adolescence, held by CLP Center, Perapi East Java and Smile Train Indonesia on 29-30 June at Garden Palace Hotel ,Surabaya.

7.7 July

Visit from Rotary 31 July 2013 We had a visit from one of our major supporters –Rotary Club of Bali Seminyak on 31 July 2013. Mary Northmore foundation presented the patients that have been supported by Rotary club of Seminyak to the members. After the presentation they had a Smile House tour and met our patients.

7.8 August

Donation from Anantara Seminyak On August 1st, we received boxes of various donations from Anantara Seminyak for our Smile Shop in Ubud. Thank you Anantara Seminyak for your generous support.

Donation from Exhibition Made Bayak painting at Lestari Galleri Seminyak Thank you to Made Bayak for the donation of 10% from the sales at his painting exhibition at Lestari Gallery Seminyak, in coordination with Rotary Club of Seminyak. Hopefully this support will continue in the future.

Fun Games at Smile House On 29 August 2013, all patients, families and the Smile team had great fun games at Smile House to mark Smile Foundation of Bali anniversary and also Independence Day. Everybody enjoyed it and was happy and participated in the games. We will remember this happy day!

19

7.9 September

Amadea Care – Amadea Resort & Villas During July –September 2013, Amadea Care - Amadea Resort & Villas has continuously supported our patients directly and also through our Smile donation box. Thank you to all Amadea Care team and all guests of Amadea Resort & Villas who had made this happen.

Visit from Benjamin Foundation of The Netherlands On 16 September 2013, we had a meeting with Caroline Beukman from Benjamin Foundation of The Netherlands at Smile House, and it was agreed that Benjamin Foundation will extend their support for Craniofacial patients to those having operations in Bali. It is really a blessing for our craniofacial patients. Thank you very much to Caroline Beukman and Benjamin Foundation for your generosity and ongoing support.

Donation from Harris Resort Kuta On 25 September 2013, We received another wonderful donation from Harris Resort Kuta for The Smile Shop Ubud, delivered by Bapak Gusti and Ivan. Thank you Harris Resort Kuta for your continuous support to us.

7.10 October

Visit from Udayana University Dental Medical students Udayana University Dental medical students visited patients of cleft lip and facial deformities at the Smile House on the 10th October, The main purpose of this visitwais to cultivate the empathy toward patients and students, studying cases that occur directly in the field.

Site Survey from Licence Department of Bali Province Since The Smile House now belongs to Smile Foundation of Bali, we continue the process of obtaining the “IMB”. As part of the process, we had a site survey from Licence Department of Bali Province.

7.11 November

Christian and Anja Neipp Visit On the November 7th , Christian & Anja Neipp – a honeymoon couple visited and donated funds collected on their wedding day for our patients. Thank you to Chris & Anja for your generosity. God bless you.

7.12 December

Biwa Christmas Charity Bazaar We participated in the BIWA Christmas Charity Bazaar at Lotte Mart on 1st December. The event was fantastic; there were over a hundred stands from various businesses participating in this Bazaar. Thank you to BIWA (Bali

20

International Women’s Association) for inviting us to your secondl charity Bazaar this year.

Visit from Rotary District Governor On the 13th December we had a visit from D.G Imam and Ibu Julia from Rotary. The visit is to see and to know in detail about Smile Foundation and the program in order to find the right way to support Smile Foundation in the near future. One possibility is to support mass surgeries.

Christmas Charity Dinner at Biku Restaurant Biku Restaurant annually holds a Christmas Charity Dinner for The Smile Foundation of Bali. This time it was held on 23rd December and over 70 guests attended. Items were also donated for The Smile Shop at Ubud. Thank you very much to Ibu Jero Asri for the great and continuous support to us.

7.13 Other Regular Smile House Activities

Smile House Activities To avoid patients and the families becoming bored during waiting time at Smile House, we create some fun and useful activities such as learning computer, learning to read or write, colouring or making something out of recycled things. Everybody likes and enjoys these activities.

Speech Therapy After cleft operation patients often need Speech Therapy. Each patient usually has speech therapy 1-3 times and the therapist comes to The Smile House by appointment. We schedule the program every Saturday at 11am to 1 pm, if there are patients needing this therapy.

8. The Smile House

In 2013 we had a couple of resignations and also new staff have been appointed, but it

does not affect the purpose and programs of the Yayasan in helping patients.

8.1 Staffs

8.1.1.Staff who still active:

o Rusmini (Housekeeper / Koki)

Starting date February 2007

o Wiwit Widi (Patient Coordinator I)

Starting date August 2011

21

o Ni Nyoman Santinihati (Operation Manager)

Starting date Marcht 2013

o Ita Melda PS. (Public Relations)

Starting date October 2013

o Desak Md Maya Lestari Lingga (Patient Coordinator I promoted to Accounting)

Starting date (after previous resignation) Mei 2013

o I Dewa Agung Ayu Sri Ariesti (Patient Coordinator II)

Starting date October 2013

o Dayu Putu Alit Puspadi (Social Worker)

Starting date April 2013

o Syarifudin (Driver)

Starting date September 2013

8.1.2 Staff who resigned:

o Qautsar Sanjaya (Public Relations)

Starting date December 2012, resigned March2013

o DM Sukma Dewi (Operation Manager)

Starting date August 2007, resigned April 2013

o Ana Setyarini (Patient Coordinator II)

Starting date October 2012, resigned April 2013

o Wayan Name Astagina (IT Officer/Handyman)

Starting date June 2010, resigned August 2013

o Putu Puspa Yanti (Social Worker)

Starting date April 2011, resigned May 2013

o Icah Adoe (Assistant House keeper)

Starting date Mei 2011, resigned November 2013

22

8.1.3 Ubud Smile Shop Staff

o Ayu Sumaningsih (Asisten Toko Senyum I)

Starting date June 2008

o Lastri (Asisten Toko Senyum II)

Starting date November 2012

8.1.4 Outreach Staff

Our outreach programme in Nusa Tenggara Timur has continued in 2013 resulting in

finding many patients, both cleft and craniofacial. This outreach programme has also

strengthened our relationship with Social Welfare coordinator institution (BKKKS) Nusa

Tenggara Timur.

Outreach staff Kupang: Jenixon Benu, resigned October 2013

9. Smile Shop Ubud

As in previous years, The Smile Shop in Ubud remains a major source of funding that is

very successful. The takings from the Shop enable the Yayasan to finance its

administrative and operational costs of the Smile House in Denpasar.

Smile Shop Volunteers

Aranca Imaz Eileenn Zeenapdx Helga Fiedler Harmienke Fabe Jan Wilkinson Karin Weber (Alm) Kryska Jarwoski Margaret Holmes Ray Carpenter Karen Hugo Marlis Knoppen Peter Knoppen Susan Semanski Willis W.Jourdin. Jr Zsuzsa Harsman Kate Saver Made Andre

23

Volunteer Note:

Although many come and go still the volunteers assisting at The Ubud Smile Shop are a

great support for the foundation. The help from volunteers who are committed and

dedicated is the key of success of The Smile Shop. Thank you all!

10. Publication Media

10.1 Publication Media in use

Senyum Update

Senyum Update reports on activities of YSB in terms of patients, programs, activities,

and also as a means to thank donors. Senyum Update is still the main media to inform

and support the activities of the foundation. We publish it every 3 months and each

edition is published in both Indonesian and English. Apart from being printed to hard

copies, the update is also posted on website www.senyumbali.org and spread to all

donors and friends via email as well as uploaded on our Facebook site.

Brochure

The brochure is the most effective media for 2013. It helps to raise public awareness

about our mission. This brochure is not only targeting donors but also prospective

patients who need our assistance. Funds for printing the brochure are supported by

Smile Train.

Smile Shop Flyers

As previous years, in 2013, to promote The Smile Shop, we continue printing flyers in

English and Indonesian.

Stickers and Banners

Stickers and banners were printed a few years ago, sponsored by the Smile Train

funding. In 2013, stickers and banners continue to be used for promotional activities in

school projects and several other events, and we also printed new banners this year, still

sponsored by Smile Train.

Donation Bags

Since the concept of donation bags started in 2010, it has been hugely successful. This

donation bag is a very effective way to collect preloved items to be sold at the Smile

Shop. It is also a good way to teach others to be more concerned about the environment

by using recycled bags. This concept will continue to be used in the future.

24

Donation Boxes

Another way to raise funds, donation boxes are a great way to inform the public about

the Yayasan, and people can directly participate by putting money in the donation box.

The concept also helps to strengthen cooperation with the parties where the donation

boxes are placed. When the donation boxes are placed it is accompanied by our

brochures, flyers and the latest edition of Senyum Update. Eight hotels, spas, and

restaurants have agreed to feature them.

Website

Yayasan Senyum Bali’s website can be viewed at: www.senyumbali.org. In 2013 more

and more people viewed the website, both donors and patients and also other parties.

This website is continuously monitored and its contents updated regularly in order to

deliver the latest information to the community about the foundation.

Facebook

In 2013 we continued using Facebook as a medium to connect with friends, potential

donors of the foundation as well as promoting The Smile Shop. For anyone looking to

connect with YSB through facebook , just add us as a friend on Yayasan Senyum Bali or

'Like' our facebook page.

Other Publications

We are always looking for new ways to promote our mission to the community. As in

previous years, the yayasan continues to promote the mission and look for new

potential donors through its friends, press releases, and advertisements published in

newspapers, tabloids, magazines online sites and facebook page.

10.2 Media Facilities Planning Publications 2013

We will continue to use the media listed above and other ways to publicize our mission,

to communicate, and exchange information with donors, friends and supporters.

11. Accounting and Taxation

Yayasan Senyum Bali financial statements for the year 2013 have been audited by independent Auditor. In 2013, the Foundation has also reported and paid all tax payments in accordance with applicable regulations.

25

The Yayasan Senyum Bali Annual Report 2013 has been approved by:

Mary Northmore

Founder & Chairperson - Smile Foundation of Bali

December 2013