SMB Rich Ecosystem
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Transcript of SMB Rich Ecosystem
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Frederic Thepot / Philippe Jean05/04/2011
RICH COMMUNICATION ECOSYSTEMfor SMB
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Peter Wegge
Business Unit Manager Unified Communications
Partner: nextiraOne BelgiumCustomer : BPost
•34000 Employees
•Mail-related solutions in Belgium and selected European countries
•Banking and insurance services easily accessible throughout Belgium
•Specific services in the public interest as agreed with the Belgian State
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
•Headquarter
SIP Core Network
• Private SIP Trunks
•ISDN Lines
296 OmniPCX officesconnected over private SIP
links
•BPost, Belgium
•Site 1
•OmniPCXOffice
Telephony Server
•ISDN Trunks
•Site 2
•OmniPCXOffice
Telephony Server
•ISDN Trunks
•Site XX
•OmniPCXOffice
Telephony Server
•ISDN TrunksFree inter-site calls
thanks private SIP links
•Mobile Operator
•GSM Trunks
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
• Free inter sites communication with private SIP trunks.• OXO as a Cost effective solution for 8-80 users• OXO as a flexible solution with hybrid architecture.• Pipeline: 40 new OXO RCE R8.0 for H1 2011• Pipeline: 150 possible migrations of 4400 towards OXO (still to be decided on)
SIP driving OXO Business
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
José Antonio ILLAREGUI SANCHEZ
General Manager de BC Sistemas (Premium ALU Partner)
Oscar MORILLO BLANCO
Sales Manager de BC Sistemas
Partner: bcSistemasCustomer : Sant Celoni Municipality
•Municipality
•Services to Police, City Hall, libraries, schools, ….
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
•Ajuntament Sant Celoni,
•Catalunya, Spain
12 Omni-PCX Office
•ISDN Lines
•Private Wireless
•Network WiMAX
•switch
•switch
•switch
•switch
•Site 4
•Site 5
•Site 11
•Site 12
•IP Sets
All the sites, all the Sets with all the features
•GSM Trunks
•Private Fiber
•Network
•City Hall
Citizens
Hall
•Police
•DECT
•DECT
•DECT
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
• Centralised management with One number plan for all sites
• Big cost reductions in traffic operators invoice
• Enhanced productivity with Call Centers, DECT
• Easy deployment with new remote sites thanks converged data voice infrastructure
Multi-site driving OXO Business
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Between machinesBetween people & machines
Between people
MULTIMULTI--CHANNEL CHANNEL RECORDRECORD--RETRIEVE RETRIEVE
CONTEXTUALCONTEXTUAL
ANALYTICS ANALYTICS
TAG TAG COLLABORATE COLLABORATE
SHARE SHARE
MULTIMULTI--MEDIA MEDIA
The SMB conversation is changing…
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
OXO RCE2011
Easy SIP Transformat
ion
Easy Video
Easy Mobility
Open RCE Fax
Personal Security
MyIC Phone
Turnkey FAX
Solution
All-included
MyIC Phone Rich
Communication Experience
People Security
Alarming/ Paging /
Location based
MyICMobile iPhoneExperience
Visual HD Experience Open HD-
Quality Cost effective
Open SIP
SIP Client Business Trunking
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SIPat the Core OXO
WEB Services
MultiserviceCapable
Hybrid Telephony
OpenApplications
SMB Application Enabled Conversation
OXORCE
Unleas
hes the
POWE
R of
multis
ervice
SIP ne
tworks
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
We changed the OXO RCE Brain!
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
OXO RCE new brain in action!
Plug & Play
Legacy
TDM/ISDN/UA/IP/
DECT/WLAN
Web Service5.1 / 7.0
SIP Device MNGT
My IC Office
XCAP
My IC Mobile :
Plug & Play
Ipdect (*)
Plug & Play
Plug & Play
* Future
* Femto
Video
Plug & Play
Plug & Play
*
DM
Plug & Play
Web Service
XCAP
SIP
Presence
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SMB New Experience Evolution: “RCE in the Cloud”
My IC Office
Application &
Collaboration
Cloud
Open RCE Fax
My IC Mobile :+ iPhone+ Android + BlackBerry
My IC Phone
OXO RCE
SIP at the Core
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Experience
Keep the Cloud Simple for SMB!
PullSessionSessionPushPush
MultimediaVoiceTextMultimediaText
Media
IPTDM+IPSig.+IPSig.+IPTDM
Network
emailVoiceIM MMSSMS
Pull - IVR
Voice
TDM
V-mail
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Solution:Connect Me “My Way” with RCE!
Callers
SimplicityPrivacy Control
CalleeCommunications hyperlinks
Presence Engine
Notification Engine
Comm. Knowledge Analytics
User profileUnified presence
Rules & Scripts Engine
Intelligent User notification
Communications are assets
Personalised behaviour
Connectors Engine
External modules interaction
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Office Evolution towards the Cloud
OXO R7
Easy SIP Transformation
Easy Video Application innovation boosted by exposure of a universal set of communication means
Traditional communication services
Rich Communication Services
Future
OXO RCE 8
Cloud
Easy Mobility
IP DECT
My IC Mobile :
Plug & Play
8002 8012
8052 8072/8082
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
2012Q2
2012Q1
SMB Open Touch Transformation
OmniPCX Office RCE R8
Extended Communication Server R4.2
NGN/IMS
OmniSwit ch 6250/6400
2011Q4
2011Q2
2011Q3
OXO RCE R8.0.1• Open RCE FAX• 500DECT( paging / alarming)• Video Offer
OXO RCE R8.1• SIP Terminals
• My IC Phone 2.0• 4135 SIP conferencing module
• SIP terminals compliant• Mobility• MyIC Mobile on iPhone• MyIC Office ( Web Based)• Femto Cell
• Features:• Presence + IM• Unified Directory Access• LDAP• ACD agent click to call• Wideband( G722)
2012Q3
2012Q4
OXO RCE R8.2 • IP DECT• Mobility: MyIC Mobile BB/Android • Serviceability
Open Touch Office 1.0• New Optimized HW• Open CPU ( appli cations)• 8770• Hosted Application openess• Remote worker• Social Networking
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Rich SMB Ecosystem – Live at DET
My IC Office
Open RCE Fax
My IC Mobile on iPhone
My IC
Phone
SIP at the Core
4135 SIP Conference
phone500 DECT
Industrial
terminal
HD Video
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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.