SmartStore - Marketing Pitch

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    PLATFORM AND

    FEATURES OVERVIEW

    SMARTSTORE SAAS ECOMMERCE

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    OBVIOUS BENEFITS

    24x7 Buying: Customer can buy at anytime of the day,

    from any where.

    Convenience: customers can buy from the comfort of

    their home.

    Unlimited shelf space: Online stores provide an

    unlimited shelf space against the traditional store

    which can restrict product display due to limited space.

    Easy payment options like Credit card, Cash-on-

    delivery etc.

    Great Shopping experience for the customer

    (comparison, reviews, catalog, convenience)

    WHY SELL ONLINE?

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    FOR BRANDS

    WHY YOUR OWN ONLINE STORE?There are over 100,000 online stores in the United States alone. Today and in the coming years, it has

    become imperative for every brand to have their own online store to directly serve their customers.

    Create a unique buying

    experience for your offline andonline customers through your

    own online store.

    Get directly in touch with your

    customers and get feedbackand buying data. Drive higher

    engagement with your

    customers.

    70% of online

    from Tier 2 aTap this marke

    inves

    EXPERIENCE ENGAGEMENT REA

    IMPROVE BRAND

    LOYALTY

    FACEBOOK AND

    SOCIAL TOOLS

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    THE OPPORTUNITY

    2012: 1 IN 10 INDIANS IS ONLINE : OR 12 CRORE

    2020: 1 IN 2 INDIANS WILL BE ONLINE: OR 60 CRORES

    http://www.campaignindia.in/Article/287583,600mn-mobile-internet-users-by-2020---indian-digital-summit-2012.aspx

    http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4698

    E-TAIL IN INDIA WILL BE

    US$12 BILLION BY 2016

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    KEY SERVICES AND FEATURES

    Managed

    shipping

    SEO, P

    S

    PAY

    GAT

    Intelligent Shipping:

    Bluedart, Aramex,

    FirstFlight, DHL,

    Fedex

    Custom Store Design:Fully customized store

    design to match brand

    identity

    Online Marketing:SEO, PPC, SMO

    MarketplacesIntegration: eBay,

    Tradus, Amazon

    (Coming Soon)

    Store

    setup

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    OPTIONAL SERVICES

    SEARCH ENGINE

    OPTIMIZATION

    CUSTOM

    DEVELOPMENT CUSTOMDESIGN

    CATALOG

    MAKING

    PRODUC

    SHOOT

    MANAGED

    SHIPPING

    CALL CENTER

    SOLUTIONS

    PAY PER CLICK

    MARKETING

    SOM

    STORE SETUP

    AND

    MAINTENANCE

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    PROMINENT CUSTOMERS

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    SMARTSTORE IS A READY TO

    USE E-COMMERCE PLATFORM

    HOSTED IN THE CLOUD ANDOFFERED ON A SAAS

    (SOFTWARE AS A SERVICE)

    MODEL.

    ABOUT SMARTSTORESmartStore is designed to ensure:

    The merchant does not need to be a technow

    store.

    Very flexible system ensures high customizabisatisfaction of the merchant.

    Very easy to manage your online catalogue, st

    invoicing, shipping etc.

    NO HEFTY DEVELOPMENT CHA

    LOW MONTHLY RENTAL

    Pre-integrated with payment gateway, logistics, SMS

    notification, MailChimp- for bulk mailer, Coupon feed,

    Facebook, Google maps, etc.

    Customer can run promotions, integrate agent system,

    carry out MLM activity.

    Designed to suit requirements of an Indian Merchant

    with features like VAT calculation, Auto freight

    calculation, Pin Code look-up, Invoicing as per Indian

    standards etc.

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    KEY FEATURES OF SMARTSTORE

    Some such features are:

    Manage your online store: No limits on the number of products, categories and attributes you cancreate.

    Promotion: Facebook store, customers can like your products on face book, Facebook fan box onyour store. Google maps widget to help customer locate your store.

    Mobile commerce, your store is accessible on SmartPhones and Tablet PC.

    Supper Zoom let your prospective customers have a detailed view of your product. Integration to SMS gateway and bulk mailing system.

    You can generate reports and conduct analytics on your store performance, sales, orders,customers, traffic to your store etc.

    Step by step check out process, integration with major domestic and international paymentgateway

    In total there are 125 features which help you manage your store, promote your s

    customer shopping experience, mange shipping invoicing- stock, reports, analy

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    ECOMMERCE SERVICES OFFEREDNow you have an online store, but to successfully sell online and mange your store, you need a

    Understanding this, SmartStore provides you with services essential to make your store a succe

    Store Setup: catalog setup, photo shoots, data upload and maintenance, social integratio

    Analytics, etc.

    SmartSell: Manages all your

    online promotion activities.

    SmartDelivery: manage your

    logistics insuring high quality and

    economy.

    SmartCall: Manages your

    customer queries and help up

    sell.

    SmartRemit: Accept COD and

    ePayments on your store.

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    SMARTDELIVERY: INTELLIGENT SHIPPING SERVICES

    How SmartDelivery helps our merchants:

    Aggregated shipments from all our stores to ensure a strong bargaining power thus get

    the best prices from all our logistics partners.

    Widest reach: As we integrate with over 12 national in international logistics company,

    we insure all your orders reach your customers in time.

    In-house logistics an tracking team. We interface with our merchants packing personne

    and with the courier company to ensure quickest shipping and also track a packages

    movement through its delivery lifecycle thereby ensuring highest quality is delivered

    from our logistics partner and all issues are handled.

    In e-commerce today managing logistics is considered to be the biggest bottleneck and above that

    almost become an industry standard- this makes shipping an expensive affair.

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    SMARTSELL: ONLINEMARKETING SERVICES

    SmartStore is built in with loads of features which gives visibility on several sea

    social networks. The platform itself takes care of your stores on page optimizat

    For customers opting for enterprise and above packages we offer 10 key word

    carry out SEO/SMO/PPC at a very economical price.

    SmartStore also let you create you Facebook store and fan page on your store.

    SmartStore has a strategic alliance with Google, to handle all our merchant Pa

    accounts .

    Free Google Adwords credits.

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    SMARTREMIT: PAYMENTGATEWAY INTEGRATION

    SmartStore supports all major National an International payment gateways.

    COD payments are also supported from the day your store is live.

    Integrating with a payment gateway can be a long and tedious process. Our stra

    partnerships eases this process our merchants by offering the quickest turn aro

    SmartRemit allows you to enjoy the lowest possible per transaction rates (TDR%

    available in the Indian market today. Where there are razor thin margins for memake all the difference.

    STRATEGIC ALLIANCE

    PARTNER

    OTHER PAYMENT GATEWAYS SUPPORTED BY SMARTSTORE

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    SMARTCALL: MANAGEDCALL CENTER

    Our in-house call center services ensure that your online store customer

    supported through the ordering, tracking and delivery queries. Our support agents can support customers through multiple touch point

    Toll-Free Number/Live Voice Call

    Live Chat on Online Store

    Email

    Our support agents will

    Confirm Cash on Deliveries for all orders Try to resolve customer queries

    Evaluate and initiate a Return Request for a customer

    Confirm any queries about on-going sales/coupons/discounts

    Try to convince hesitant customers to make a purchase

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    STORE SETUP: ONE-TIME SERVICES

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    STORE MANAGEMENT: ON-GOING SERVICES

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    WHAT WE HEARD? WHAT WE DID.

    HOW DO I GET SALES?

    SmartStore is pre-integrated withthe leading marketplaces in India.

    Not only do your products

    automatically get pushed there,

    your orders also get auto-imported

    back! So you can manage

    everything from one place!

    SHIPPING SEEMS SO HARD TO MANAGE!

    We aggregate all our

    merchants products into

    a single store. We heavily

    market this store to

    generate sales for our

    customers.

    DO IT YOUR FOR ME.We realized quite early on that

    India is not a Do It Yourself (DIY)

    market. To that end, we employ

    efficient go-live techniques and

    use a distributor network to carry

    out store set-up activity for us.

    Since shipping forms a large part of an e

    commerce offering, SmartStore is fullyenabled and linked with all leading cou

    companies to offer COD, Pin Code Chec

    Waybill Number Allocation, Shipping La

    printing, SMS notifications, etc. to ensu

    process becomes seamless for our merc

    CUSTOMIZATION?Yes! Though we opera

    On a SaaS model, we

    offer stand-alone stor

    which can be custom

    our merchants requi

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    PLATFORM USPs

    SmartStore has tie-ups with all leadingcourier companies to be able to provide

    shipping to its merchants from day one

    SmartStore has taken ste

    store data with leading m

    India such as eBay, Tradu

    Amazon (coming soon). T

    merchants sell and in tur

    platform for the long hau

    SMARTSTORE: THE E IN E COMMERCE

    MARKETPLACE

    INTEGRATED

    EXTENSIVELY

    CUSTOMIZABLE

    SHIPPING

    READY

    PAYMENT

    READY

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    NEXT SECRET FEATURE?

    DEMOCRATIC PRODUCT PLACEMENT Use wisdom of the crowds to tailor online

    shopping experience

    First of its kind technology where products

    are automatically placed based on the users

    profile

    Self-learning and fully automated

    mechanism

    Under development currently will be

    offered as a standard feature in 2013

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    CHOOSE YOUR PLAN: SAAS PRICING

    EXPRESS:

    3000

    pSTARTER:

    FREE

    BrandsExporterseBay/FB

    Sellers

    15% Transaction Fees

    200 SKUs

    Limited Support

    Selective Stores With Good

    Products

    No Shipping Automation

    Marketplace Integration

    Offered

    Standard Themes

    0% Transaction Fees

    1000 SKUs

    Affiliate Based Setup & Support

    Shipping Automation Offered

    Marketplace Integration

    Offered

    Standard Themes

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    DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional

    Price Per Month FREE INR 3,000.00 INR 7,000.00

    Transaction Fees 15% 0% 0%

    Store Setup & Go-Live Fees TBQ TBQ TBQ

    Use Your Own Domain Name Yes Yes Yes

    Free Domain Name Registration Yes Yes Yes

    Number of SKUs Allowed 200 1000 5000

    Number of Themes Allowed 5 10 All

    Disk Space 1GB 2GB 15GB

    Bandwidth 1GB 2GB 15GB

    Number of Staff Logins 1 5 Unlimited

    Premium Themes No No Yes

    Bulk Product Import No No Yes Edit/Add HTML, CSS and PHP code anywhere on your site for

    customization

    No No Yes

    Facebook Store No No Yes

    SMS 1000 10000 15000

    Automatic On-Page SEO No No Yes

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    DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional

    Price Per Month FREE INR 3,000.00 INR 7,000.00

    Marketplaces Integration

    eBay, Tradus, Shopclues, Shopwok

    Coming Soon! Coming Soon! Coming Soon!

    Transaction Fees on Marketplace Orders (in addition to commissions

    payable to marketplaces)

    0% 6% 5%

    Product Feeds

    Junglee.com, ComparetheBazaar, CompareIndia, PriceDekho

    Coming Soon! Coming Soon! Coming Soon!

    Payment Gateways SupportedCCAvenue, PayU, Techprocess, EBS, ZaakPay, PayTM, PayPal

    Supported Supported Supported Can IntG

    Payment Gateway Registration Fees (EBS) INR 8,000.00 INR 8,000.00 INR 8,000.00

    Payment Gateway Transaction Fees (EBS)Payable to Payment Gateway

    TBQ TBQ TBQ

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    DETAILED DIFFERENCES IN PLANSPlan Starter Express Professional C

    Price Per Month FREE INR 3,000.00 INR 7,000.00

    Intelligent Shipping and Logistics Management

    BlueDart, Fedex (Domestic and International), Aramex, FirstFlight, DHL-Domestic and International Shippers Supported

    -Automatic AWB Allocation

    -Automatic Tracking

    -Automatic Status Changes

    -Automatic SMS Triggers

    -COD Pin Code Look Up

    -Shipment Booking

    No No Yes

    Standard Shipping and Logistics Management

    -Ability to Manually Add AWB to Orders

    -Ability to Print Shipping Label with Barcode As per Courier Company

    Specification

    Yes Yes Yes

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    SMARTSTORE GOES INTERNATIONAL

    January 2013

    March 2013

    May 2013

    Present

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    FUTURE PLANS

    Regional

    Offices Across

    India Strengthen International

    & Domestic Affiliates

    Ramp Up Offline andOnline Marketing

    Activities

    Streamlined Support and

    Store Setup Staff

    Feet on the Street for

    Direct Sales for biggerbrandsTechnology

    Investments

    Offer

    Marke

    Integr

    Weave

    and

    Com

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    get in touch

    (+91) 90156-44441

    [email protected]

    www.smartstore.in

    Facebook.com/smartstoreindia

    Twitter.com/smartstoreindia

    11A, Lane 3, Westend Marg

    Saidulajab, Near Saket Metro

    New Delhi - 110030

    https://maps.google.com/maps?q=saidulajab+new+delhi&hl=en&ll=28.521985,77.206657&spn=0.012104,0.022724&sll=37.0625,-95.677068&sspn=44.47475,93.076172&hq=saidulajab&hnear=New+Delhi,+Delhi,+India&t=m&z=16