SMART Education Solutions - Camcor.com · 3 | SMART Education Solutions Our vision We’ve worked...

SMART Education Solutions

2 | SMART Educat ion So lut ions


ContentsSMART education solutions – an overview

Introduction ............................................................................................ 2

Products .................................................................................................. 6

Content and resources........................................................................... 10

Professional development and community ............................................. 14

Services and support ............................................................................. 16

Extraordinary moments ......................................................................... 18

SMART education solutions – the complete list

Products ................................................................................................ 20

Hardware products ..................................................................22

Software products ...................................................................25

Content and resources........................................................................... 26

Professional development and community ............................................. 28

Services and support ............................................................................. 30


Easy as pi Pi. It’s simple, but conveys so much.

We like that concept. And teachers do, too.

Teachers tell us all the time that SMART products are easy to use, yet help them do extraordinary things.

Teachers also tell us it’s easy to get students turned on to learning with SMART products. And they love working with SMART, because we make it easy for them to get the most from our products.

That’s what we like to hear. And we want you to hear it too.

We can help make your technology implementation easy. Find out how by reading on.

The transformationAt SMART, we’ve seen our products transform classrooms around the world. With the shift from blackboard to interactive whiteboard, teachers and students enter a world where technology not only opens up new possibilities, but also makes teaching and learning simpler.

Each time educators use our products, we want them to experience great success – success that ultimately helps improve student achievement. We know that teachers are the key to this success. They must adopt products quickly and enthusiastically for an implementation to work. That’s why our vision is so closely tied to teachers.

SMARTeducation solutions: an overview

“The SMART Board

interactive whiteboard is the

perfect solution. It provides

a platform for teachers to

overcome the monotony of

teaching with a blackboard.

Its user-friendly interface

has encouraged teachers

to implement technology

into the curriculum, which

translates into better learning

for students, because they

become more excited about

what they are studying.”

Josephine Mak, principal, Tong Kwok Wah Secondary School, Hong Kong, China


Our visionWe’ve worked with educators for 17 years, incorporating our products into their schools and learning a great deal about technology implementations. The most successful implementations all share one driving principle – they make it easy for teachers to help students flourish. Give teachers intuitive products, remove obstacles, create a supportive community and put resources at their fingertips. Do this, and your technology will work wonders. We know, because every day, educators tell us that our solutions have made an enormous difference in their classrooms.


The foundationSuccess begins with innovative, easy-to-use products that help you get students enthusiastic about learning. Teachers should be delighted with these products as soon as they begin using them. So the products had better be exciting to teach with and simple to use. Even the most inventive product will gather dust in the corner if a teacher finds it too frustrating to use.

The big pictureWe’ve learned that it pays to look at the big picture. SMART education solutions help you create an environment where products are sure to be adopted quickly and used to their full potential. Through thousands of conversations with educators over the years, we’ve discovered that three key steps must be taken to cultivate this ideal environment:

Foster professional development, training and community •for teachersGive teachers easy access to high-quality digital content •and resourcesSupport staff with strong technical help and advice•

The next few pages give you a glimpse of the big picture. Find out how our solutions help you implement products so that success is attainable – for schools, teachers and students.

SMARTfactsSMART’sexecutivechairman,DavidMartin,conceptualizedtheinteractivewhiteboardin1986andbroughttheworld’sfirsttomarketin1991.

Today,morethan700,000classroomsaroundtheworlduseaSMARTBoard™interactivewhiteboardtoenhancelearning.

SMARTNotebooksoftwaresetstheglobalstandardforcreating,teachingandmanaginginteractivelessonswithinasingleapplication.It’susedbyover20millionteachersandstudentsinmorethan170countries.


“The SMART Board

interactive whiteboard

works brilliantly

with the other

technologies we have.

It’s plug and play.”

Judy Beal, assistant principal, Woodcroft Primary School, Woodcroft, South Australia


ProductsProducts are the basis of any technology implementation, so we ensure that everything we create is both easy to use and teacher-friendly. Novices can start creating multimedia lessons without delay, and those with more experience can depend on SMART products for greater depth. Our products are flexible enough to provide what teachers need at every ability level.

It’s not easy being easyCreating products that are easy to use requires a great deal of work. We have hundreds of researchers and developers tackling that problem every day – organizing testing sessions, recording feedback and talking with educators using our products – before they’re ever delivered to schools. Our goal is to create products that make teachers say, “I can just turn it on and dive into the lesson. So my students can get excited about learning right away.”

“Young students

and old thrive on the

tactile experience

of manipulating the

SMART Board interactive

whiteboard with their

fingers. And I definitely

appreciate being able

to interact with the

content – how could

teaching and learning get

any more hands-on?”

Katie Morrow, technology integration specialist, O’Neill Public Schools, O’Neill, Nebraska, United States


Products that work for youTo help make your implementation smooth and efficient, we design products that work with your existing technology, and with each other. This means you can upgrade and add to your technology configuration down the road – without foregoing the easy factor. Whether it’s the SMART Board interactive whiteboard, the Senteo™ interactive response system or the SMART Document Camera, our products work together. It’s this ease of use that makes teaching more effective and learning more fascinating.

To make sure our products support teachers as well as the bottom line, we focus on the following:

Ease of use • – We know that the best way to ensure rapid adoption of our products is to make them intuitive and easy, so that the learning curve is short. Yet our products also provide depth for more advanced teachers. Modular design • – We create products that work with one another and with your existing technology, so your implementation is seamless and cost-effectiveSoftware and content inclusion • – Our hardware includes software, so that you can start using our products right away in ways that increase interactivity and engagement Durability • – Our research scientists and engineers analyze all aspects of every SMART product to ensure that it will perform to the highest of standards, despite being bumped and jostled in the classroom. Comprehensive technical support • – When you buy SMART products, you can be confident that they will be supported with excellent advice and service Warranty • – Upon registration of your SMART Board interactive whiteboard, you receive a five-year warranty. Most other products carry a three-year warranty.

Howdoteachersguideourvision?Ask SMART product developers.

Q: How does SMART find out what teachers need in their technology products?A: We spend time with them. Talk with them. And we ask them to test our products. Our product managers and education consultants spend a lot of time in schools, finding out how our products are used, getting feedback and taking suggestions.

Q: What happens to that feedback?A: It goes right into our product plans and helps us discover new directions for products.

Q: What’s the most common thing you hear from teachers?A: They often say, ”I like this feature. Can you expand it to give me more options?

Q: What do you do with that kind of feedback?A: The product manager takes it to our developers and asks, “How can we make this happen?”


“As a National Board Certified Teacher, I

am always looking for new ways to reach

my students that will directly impact their

educational outcomes. SMART Technologies

not only offers fantastic products, but

backs them up with support, training and

amazing resources. Hundreds of SMART-

created interactive lessons correlated to

standards fit easily into curriculum planning.

I especially like being able to effortlessly add

images and Flash content to the Notebook

software Gallery. Busy teachers have

been provided with ‘one-stop shopping’

for anything they may need in the area

of SMART products. On behalf of my

motivated students and me, thank you.”

Antoinette DePasquale, teacher, Maple Hill Elementary School, Middletown, New York, United States


Content and resourcesCreating the optimal environment for your technology implementation involves asking teachers to use digital resources that are relevant, appropriate and interactive. But the search for content can be overwhelming for a busy teacher.

At SMART, we offer extensive collections of subject-specific, curriculum-correlated resources. They’re available to SMART customers at no cost, both on our education website and within SMART Notebook software. Our resources include more than 5,000 ready-to-go lesson activities, correlated to curriculum requirements, plus thousands of images and learning objects, all carefully selected to meet teachers’ needs.

To help educators stay up-to-date on SMART, we also offer newsletters specifically for teachers, technology directors, administrators and education officials. These publications offer best-practice ideas, insight on implementation and tips for using SMART products. And, they’re all available online at no cost.


Content that’s right for youOne of the questions we hear most often from teachers is: “Do you have content that’s right for me?” At SMART, our challenge is to provide a full spectrum of resources, so that all teachers can find materials that are pertinent to their lessons and appropriate for their level of technology proficiency. We rise to that challenge by giving you content that meets four key criteria:

Customization • – Our content is easily tailored to your needs. Lesson activities show teachers the best way to use our software, and each one can easily be tweaked, altered or transformed to suit the individual teacher or lesson. Our Lesson Activity Toolkit is designed for more proficient teachers who want to create their own interactive lessons. And more advanced teachers can build original content from scratch with SMART Notebook software’s intuitive tools.Consistency • – It’s easy to use SMART lesson activities because they have a consistent look and feel, thanks to a uniform set of icons, tools and layouts. You know you can expect quality and relevance each time you open one. Pedagogical soundness • – Our lesson activities include the same pedagogical tools as a teacher’s lesson plan. Each activity includes teaching notes and lesson objectives, and identifies learning prerequisites. Flexibility • – We ensure that our content works well for a wide range of teachers. A teacher who’s hesitant about new technology can use a SMART-created lesson activity with very little training or expertise. Our lesson developers are former teachers, so they understand the needs of novices and veterans.

The result? Ease of use.Meeting the criteria above makes our content teacher-friendly. Not only do we offer a wide variety of content, but we also walk teachers through the content creation process, so building exactly what you need is easy. And it’s easy to become enthusiastic about adopting technology.

“Because SMART Notebook

software incorporates

everything in one area, it’s

so easy to use. I grab images

or video from the Gallery,

use the links to jump to

a website, create concept

maps and build worksheets.

I pull all of these elements

together and there they

are, ready to utilize in a

lesson. My lesson bank in

Notebook software is really

a work in progress. Every

day I add more to it.”

Coryann Thompson, teacher, Highland Village Elementary School, Flower Mound, Texas, United States


WhySMARTcontent?Here’s what educators tell us:

We’re teachers, not surfers. •We don’t have time to search the Net for hours looking for appropriate lesson content.SMART helps us find resources •quicklySMART resources are available •in easily accessible collections on www.smarttech.comSMART resources tie into our •curriculumSMART resources are •interactive


SMARTfactMorethan93,000peoplearoundtheworldweretrainedbySMARToritsSMARTcertifiedtrainersduringthepastyear.


Professional development and communityAdministrators who have seen the greatest success with their technology implementations are also the ones who recognize the importance of training and professional development programs. This crucial aspect of implementation helps teachers gain the confidence to use products regularly and in ways that link pedagogy with technology.

SMART gets teachers learningTraining is crucial to technology adoption, because it gives teachers the skills they need to get started with our products and become proficient with them. We offer a comprehensive mix of free and fee-based options, from live online training to customized on-site sessions – all designed to get teachers up and running quickly.

SMART brings teachers togetherSMART education solutions give teachers opportunities to learn good practices and share ideas for incorporating our products into their teaching.

Our professional development offering includes regional conferences where teachers can connect with peers from other schools. We also run recognition programs, such as the SMART Exemplary Educator program, to help teachers become technology leaders in their communities.

As teachers develop expertise with our products, we find that the momentum of an implementation builds. This momentum draws energy from the vast community of educators who use SMART products – a group that is thriving, thanks to thousands of passionate practitioners who form their own communities online. We also contribute to this community through the SMART Exchange, a vibrant e-space where teachers can find support and new ideas.

Our professional development programs help ensure that teachers are always confident, skilled and inspired to use technology in new and innovative ways.


HowdoesSMARThelpyouplan?Askoureducationconsultants.

Q: What’s the key to giving valuable support during an implementation?A: Listening. That’s the most important part about supporting educators. We can’t diagnose before we know the symptoms. So we listen, and listen. And then we help you determine what you really need.

Q: Can you give an example of how you help an administrator develop a personalized plan?A: Let’s say you need to address achievement gaps in math. We then tell you about our software Gallery, and how it can help students understand concepts in a visual, hands-on way. Or, you might have significant concerns about teachers who are digital immigrants. At that point, we tell you about research showing that SMART Board interactive whiteboards improve teachers’ lifestyles. We can tell you about our two-minute training tutorials, or the thousands of searchable lesson activities that you can use right out of the box. But the main thing is, we listen. That’s how we help you plan the best implementation you possibly can.

Services and supportWhen creating the best environment for implementation success, it’s important to remember that well-executed planning and technical support are crucial. At SMART, we help you through the process right from the beginning. Our education consultants, available in a growing number of areas worldwide, offer advice as you evaluate and select classroom products. They help you design an implementation strategy that will bring – and keep – teachers onboard with our products.

The dedication we put into our services and products is echoed in our technical support. Together with our extensive network of resellers, we provide the information and assistance you need, whenever you need it. From our online database of technical information to our toll-free phone service, we give you our full support.


SMARTfactMoreeducatorspurchaseSMARTBoardinteractivewhiteboardsthanallotherbrandscombined.


ResearchersonSMARTThe SMART Board interactive whiteboard plays a key role in lesson planning and visual learning. Combined with the right digital resources and the right teacher preparation, the SMART Board interactive whiteboard helps improve student understanding.

Center for Technology and Teacher Education. Summary of interim findings from “Preparing Mathematics to Use Whole-class Visualization,” University of Virginia, United States, 2007.

Students became highly engaged when there were opportunities to work directly on a SMART Board interactive whiteboard. Visual and tactile lessons led to multisensory engagement in the learning process. And the use of SMART Board interactive whiteboards limited opportunities for distraction by focusing students’ attention on lessons.

Health and Education Research Group. Summary of “SMART Board Technology Integration in the Inclusive Classroom – Phase II Progress Report,” University of New Brunswick, Canada, 2008.

Extraordinary momentsWe don’t have to tell you about the rewards of being an educator – you know them better than anyone. You hear teachers talking about getting through to kids. You see the looks on students’ faces when they grasp a concept. That wonderful expression of insight. That extraordinary moment. SMART education solutions help you see those expressions more often.

Our goal is to help you implement technology as effectively as possible, because that’s how our products really shine. In the most successful implementations, teachers can’t wait to share their expertise. They train peers, blog about SMART products and share insightful ideas with others all over the world. By doing so, they’re sending the message that you can do it, too. You can have classrooms where students feel a strong connection to learning, and simply learn better. You can have lessons that don’t just show, but involve. You can feel rejuvenated as you teach. And it’s as easy as pi.


ProductsWhy SMART products? The answer is easy.Educators have been telling us for nearly twenty years that our products are effective, reliable and easy to use – that’s what makes teachers come to rely on them so quickly and enthusiastically.

To ensure that our products meet expectations, our developers spend hours in testing labs with teachers and children, discovering new ways to make our products more intuitive. Our efforts pay off every time we see a technology implementation that’s quick and easy.

We invite you to get to know our collection of products displayed on the following pages. You’ll find they’re built to work together, and they’ve all been designed with educators in mind.

SMART education solutions: the complete list


Hardware productsSMART Board interactive whiteboardsOur interactive whiteboards are known around the world for their ability to help teachers create lessons that engage students of all ages and learning styles. The intuitive touch surface is an ideal way to encourage participation and improve learning outcomes, and it helps save teachers time as they prepare lessons. Combining the simplicity of a whiteboard with the power of a computer, the interactive whiteboard lets you control applications by touching the screen with your finger or writing with the pen tool. A new feature called Touch Recognition makes the product even easier to use. The board recognizes the difference between a finger and a pen, and even allows you to erase digital ink with the palm of your hand. So you can pick up a pen and then write, erase and use your finger as a mouse without having to select another tool. Using the SMART Board interactive whiteboard is so natural that teachers describe its learning curve as extremely short. It comes with the award-winning SMART Notebook software, which gives teachers quick access to all their lesson materials from one convenient location. As a result, they can get started engaging students quickly and easily.

600 series: Teachers can extend their hands-on capabilities with this versatile interactive whiteboard. It offers excellent value and is easy to install. A new, wide-format screen offers even more work space, and an expansion slot allows you to connect other SMART products.

600i series: This system streamlines the teaching experience, enabling teachers to easily access and control their classroom technology right from the front of the classroom. Combining a short-throw projector and an interactive whiteboard, the 600i starts up quickly with a push of a button. An integrated wide-screen option, which provides an additional 20 percent in workspace, is also available.


SMART Board interactive display frameThe SMART Board interactive display frame blends interactivity with brilliant visuals by easily transforming a flat-panel display into a touch-sensitive surface. The interactive display frame offers touch control for all computer applications and allows you to write in digital ink. The display has a wide viewing angle and fits on select flat-panel displays. It’s ideal for small classrooms, administrative offices and staff meeting rooms.

SMART Table The world’s first mutlitouch, multiuser interactive table for K–3 education is an accessible learning center where students can collaborate and explore digital lessons. The touch-sensitive surface allows groups of students to simultaneously interact with digital content, working together to complete interactive lessons, play educational games and solve problems.

Sympodium interactive pen displayThe Sympodium™ interactive pen display helps teachers deliver dynamic, interactive lessons that will engage students. Teachers can write over slides in digital ink, save notes and access any website or multimedia file on the display, and everything is projected onto a large screen for the entire class to see. Teachers never need turn their back on the class as they work. Powered by the same award-winning software as SMART Board interactive whiteboards, the interactive pen display works by connecting to a computer and projector.

“The SMART Board interactive whiteboard is revolutionary because of its interactivity, flexibility and

ease of use. I’ve seen a significant increase in teacher productivity and student performance across all

grade levels with the implementation of the SMART Board within the K–12 learning environment.”

David Kortko, high school technology chairman and former assistant director of K12Nects program, Fairfax County Public Schools, Virginia, United States


Senteo interactive response systemThe Senteo interactive response system provides teachers with instant insight into how well each student understands lesson material. Teachers can conduct planned or spontaneous assessments and then report, track and evaluate the results. The system combines 24 or 32 wireless remotes, a receiver and powerful assessment software that is integrated with SMART Notebook software. Students answer questions using their remotes and the results are automatically saved in the software’s built-in gradebook.

AirLiner wireless slateThe AirLiner™ wireless slate gives teachers the freedom to deliver interactive lessons from anywhere in the classroom, and allows students to interact with lessons from their seats. The slate provides a wireless connection to the SMART Board interactive whiteboard or Sympodium interactive pen display from up to 52 feet (16 m) away. The slate’s battery-free tethered pen lets teachers and students control any software application, write notes and highlight information in digital ink.

SMART Document CameraWith the SMART Document Camera, you can display real-time images of any object onto an interactive whiteboard or projection screen for the entire class to see. The document camera is seamlessly integrated with SMART Notebook software, so you can instantly turn objects into interactive content for lessons. You can also use control buttons that are built into SMART Notebook software to capture images and add them directly to a SMART Notebook page.

SMART AudioThis classroom amplification system amplifies sound and distributes it evenly throughout the room, making it easier for all students to hear clearly, no matter where they’re sitting. SMART Audio also reduces vocal strain for teachers. The system includes speakers, wireless teacher and student microphones, a receiver and sensors.

AccessoriesWith our accessories, you can customize your SMART Board interactive whiteboard, adapting it to the specific needs of your classroom. SMART offers a variety of accessories that can adjust the height of your interactive whiteboard, make it mobile, add sound or even transform it into an integrated system.


Software productsSMART Notebook softwareAll SMART Board interactive whiteboards and displays come with award-winning SMART Notebook software, which sets the standard for creating, teaching and managing interactive lessons within a single application. SMART Notebook software gives teachers easy access to all their lesson material from one convenient location. The software offers an array of tools and features to create, deliver and manage lessons. Now with over 6,600 learning objects, 5,000 ready-made lesson activities and 30 new features, SMART Notebook makes it easier than ever to create interactive lessons that include multimedia resources and hands-on activities.

SMART Notebook SEThis new student edition of SMART Notebook software brings an extra level of collaboration to the classroom. Students can now prepare and deliver their own interactive material for presentations and assignments using software similar to SMART Notebook, which is used by their teachers to create lessons. SMART Notebook SE helps students digitally complete assignments, take notes, manage due dates and organize lesson material.

SMART Sync 2009With SMART Sync 2009, teachers can ensure students stay focused. The software helps teachers easily guide learning, and monitor and control student computers. It works on both wired and wireless networks, and connects a teacher’s computer with every computer in a classroom. Teachers can see a thumbnail view of each student’s desktop, which makes it easy to communicate, monitor or collaborate with students individually or as a group.

Bridgit conferencing softwareBridgit™ conferencing software makes it easy to connect online, whether it’s for distance learning or classroom collaboration. Simply set up a conference, invite participants by e-mail and, once they join, you’re ready to start sharing desktops and audio, video and text files in a secure, reliable environment.

SMART Ideas concept-mapping softwareWith SMART Ideas™ software, teachers can create interactive concept maps to help students visualize abstract and complex ideas by delivering the information one piece at a time. Links, images and multimedia files can easily be added to the maps and converted into a multipage website for everyone to share.


Content and resourcesIt’s amazing what digital resources can do for teachers and students. They can take students on journeys around the world or into space. They can let a young child write her name, even before she can manage a pencil. And they can make teachers’ lives easier.

SMART content and resources help teachers accomplish amazing things in the classroom – even when they’re technology novices. We offer access to digital content and lesson-building tools that help teachers inject interactivity into lessons right away. And we give teachers access to best-practice ideas on how to use SMART products. As a result, teachers around the world tell us that they love teaching lessons that are enhanced with SMART content.

SMART lesson activitiesSMART lesson activities offer a quick and convenient way to get started with the SMART Board interactive whiteboard or Sympodium interactive pen display. Due to their variety and volume, our lesson activities are an excellent way to support differentiated or personalized instruction. SMART offers more than 5,000 teacher-created and SMART-created lesson activities. They are correlated to curriculum standards and grade levels, and they offer interactive features along with engaging content.

Lesson Activity ToolkitSMART’s Lesson Activity Toolkit offers customizable tools and templates to help teachers create professional and engaging lessons. Teachers can start with templates for word games, quizzes and sorting tables, or use the provided Flash tools to add interactivity to lessons. The Toolkit offers all the necessary resources for teachers to easily develop sophisticated lesson activities of their own. Once downloaded, the Toolkit is conveniently integrated into SMART Notebook software’s Gallery.

“I’ve used SMART Boards

for two years and believe

they make me a better

educator. The interactive

whiteboard gives me

flexibility in the classroom

and in my preparation. I

am able to access the best

educational resources and

interactive material from

around the world within

minutes, and my pupils just

love it. It makes my pupils

better learners. It makes

me want to teach and my

pupils want to learn.”

Stephen Price, acting principal, Bergvliet High School, Cape Town, South Africa


Essentials for EducatorsThis content collection makes it easy for teachers to build interactive lessons. The collection offers more than 6,600 learning objects, and each one can quickly be added to any lesson to give students a visual, hands-on learning experience. There are images, video clips and animations on every topic, and all can easily be accessed in the Gallery of SMART Notebook software. The content is professionally developed and designed to support curriculum needs.

Senteo question setsSenteo question sets make it easy to add a new dimension to learning. Each set includes 10 questions created in Senteo assessment software that can be combined with lesson activities on the same topic. Thousands of Senteo questions cover every subject and grade level, and each is correlated to curriculum standards. The question sets are free and can be found on the SMART education website and other third-party websites.

SMART accredited titlesThis substantial group of software titles helps teachers find SMART-compatible digital resources for a variety of grade levels and subjects. There are over 150 SMART-accredited education software titles and multimedia content products that can be used with SMART products. We accredit these titles based on their level of compatibility with our products.

SMART publicationsSMART publications offer insightful and informative articles about technology trends in education and provide tips for using technology to engage students. EDCompass™ is a monthly newsletter for teachers, Interactive Administrator focuses on topics of interest to administrators and technology directors, and Interactive Classroom looks at issues relevant to education officials.


Professional development and communityStudies show that learning is often most effective in collaborative settings. But you don’t have to tell SMART teachers that. They’ve been learning from each other for years, in casual and formal settings, online and face to face, because they naturally gravitate toward each other, sharing lesson plans, helping each other use products to convey curriculum effectively and just celebrating each other’s successes. We know that peer support helps teachers learn to use technology and teach with it effectively. So we provide numerous venues for teachers to obtain professional development and connect on the issues they find most pressing.

To ensure that our products are helping teachers achieve curricular and pedagogical goals, we also offer teachers opportunities to learn from one another. From our online TeacherTube channel to our Showcase Schools program, we’ve developed many outlets to encourage ongoing professional development that is collaborative and grounded in true-to-life teaching situations.

SMART on the WebThe evolution of the Internet as a dynamic, grassroots platform provides the perfect vehicle for SMART get-togethers. Because educators embrace our technology so warmly, and because our products are used in such large numbers, a vast online SMART community has formed. It has spontaneously spread across wikis, blogs and social networking systems. Educators, students and parents are all finding space for dialogue on the Web. From Facebook to MySpace, there are many sites for the exchange of ideas, best practices, and education and networking information.

SMART ExchangeTeachers have made the SMART Exchange one of the most vibrant education communities on the Web. It’s the place to be for educators who use SMART products and want to share tips and success stories about using interactive technology in the classroom. Teachers can even post their favorite lesson activities and download those created by others. This online community has thousands of active members and is growing daily. Find the Exchange at exchange.smarttech.com

SMART channels on TeacherTube and YouTubeTeachers who use SMART products can quickly find ideas and inspiration by viewing SMART’s channels on two of the most popular video-sharing websites for educators. Get tips on teaching math with a SMART Board interactive whiteboard, learn some new ways to use your SMART products or discover the latest features of SMART Notebook software. See interactive learning in action on TeacherTube and YouTube.

“We loved the SMART

on-site training sessions.

The learning curve on the

SMART Board interactive

whiteboard is very

small, and any feelings

of intimidation about it

were quickly erased.”

Ken Collura, director of school communication and instructional technologies, Roman Catholic Diocese of Columbus, Ohio, United States


SMART online trainingOur Learning Management System is your gateway to more than 40 free, online training sessions offered each week, covering over 20 topics in 5 languages. This online system provides convenient access to all SMART training resources, including our award-winning Two-Minute Tutorials that allow customers to watch and listen to instructions as they follow along. There are also print training resources, such as Quick Reference Guides and Hands-on Practice exercises. You can complete them at your own pace anytime that’s convenient for you.

SMART on-site trainingSMART offers affordable, comprehensive training to help teachers of all skill levels get the most out of their SMART products. We provide on-site training sessions customized by subject area and grade range, and we hold in-depth training events in many locations.

SMART professional developmentAdministrators constantly tell us that professional development training is the key to helping teachers integrate technology into their teaching. And the more teachers learn about what they can do with SMART products, the better they become at using technology to achieve curricular goals. So, we offer training events for a variety of skill levels.

SMART Exemplary Educator programWhen teachers find something fun and effective for student learning, they’re often eager to tell other teachers about it. That’s what the SMART Exemplary Educator program is all about. Teachers who are part of this SMART-sponsored program use technology every day to improve student learning. They share ideas with colleagues at their schools and other educators who attend teacher conferences. They also have the chance to participate in SMART’s professional development events to take their technology skills even further.

SMART Showcase Schools programThe SMART Showcase Schools program honors schools that use classroom technology in amazing ways and that are eager to share how they use SMART products in the classroom. These schools also provide insight and advice to teachers and administrators from other schools who want to learn more about how they can successfully implement technology. There are now more than 115 SMART Showcase Schools throughout the United States and Canada.


Services and supportAt SMART, we believe that combining intuitive technology with comprehensive support and training is an ideal way to ensure the success of your technology implementation. Together with our team of resellers, we provide support in virtually every city in the world, so teachers anywhere can use our products to their fullest potential. We also offer a vast selection of free training programs, expert consultation services and extended product warranties. So you can be confident that when SMART products are introduced into a classroom, teachers and students use them, enjoy them and, most importantly, benefit from them.

Technical supportOur technical support team is dedicated to providing excellent advice and problem-solving to customers around the world. We offer service in 30 languages, and we provide a wide variety of ways to find technical help. Our service is comprehensive, so that you can always find the information you need no matter where (or when) you want it.

Our technical support service includes the following:

An online self-serve database of over 1,000 documents, including •how-to instructions, technical information and product information – available around the clockMore than 100 customer service representatives, available toll-free via •telephone and online chat, 13 hours a day Support over e-mail 24 hours a day•A desktop-sharing option that lets us guide you through your solution•Training for your school’s IT staff to provide effective, on-site technical •support


Product warrantyWith SMART, you can be confident that we stand behind our products. We offer a three-year warranty on most products. And, if you register your SMART Board 600 series interactive whiteboard within three months of purchase, the warranty will be extended to five years.

Product supportAs a SMART customer, you’ll automatically receive information on product updates and notifications. It’s our way of ensuring that you stay informed about any developments that can help you maximize the benefits of your SMART products.

Global reseller networkSMART’s broad channel of resellers offer top-notch customer service and sales support in 165 countries around the world. These knowledgeable professionals can offer advice on which SMART products are best-suited for your classroom, and they can help you design an implementation plan that meets your specific needs.

Consultation servicesOur team of consultants can provide support as you plan a successful technology implementation. Available in a growing number of areas around the world, our consultants can help you evaluate and select classroom technologies, and help

design your implementation strategy. As your roll-out gets underway, our team ensures that you have the right training and professional development programs for your staff, and we give teachers the tools to effectively incorporate our products and resources in all subject areas and grade levels.

See SMART education solutions in actionSMART products are available from a SMART authorized reseller. Your reseller can provide you with pricing information, product demos or a free software trial.

To find an authorized reseller, visit www.smarttech.com/where.

For more information on SMART products, visit www.smarttech.com.

Contact SMART [email protected]

+1.403.245.0333

Authorized SMART reseller

© 2009 SMART Technologies ULC. All rights reserved. SMART Board, Senteo, Sympodium, AirLiner, Bridgit, SMART Ideas, EDCompass, smarttech, the SMART logo and all SMART taglines and product logos are trademarks or

registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. All other third-party product and company names are for identification purposes only and may be trademarks of their respective owners.

Printed in Canada 01/2009. 10666-08 MKTG-139

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