Smart Analytics for eRetail Industry

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description

Datamatics’ social media analytics looks closely through the market sentiment and support organizations in business decision making With the help of Web Analytics services, sentiment analysis, textual analysis etc. offered by Datamatics, the business challenges can be taken head on – intelligently and cost-effectively. Datamatics is a global Information Technology (IT) and Knowledge Process Outsourcing (KPO) organization focused on delivering smart, next-generation business solutions that help enterprises across the world overcome their business challenges. These solutions leverage innovations in technology, knowledge of business processes, and domain expertise to provide clients a competitive edge. Visit www.datamatics.com

Transcript of Smart Analytics for eRetail Industry

Page 1: Smart Analytics for eRetail Industry

ANALYTICS &DATA MANAGEMENT

Business Overview

Attracting, converting and retaining customers in the online

retail space is the quintessential requirement of business

success and profitability.

The ability to capture and analyze transaction and profile data

helps in identifying patterns and associations. This helps in

synchronizing the eRetail site’s offerings as well as functions

with the customer’s changing preferences.

Using smart analytics to make intelligent, proactive purchase

recommendations reduces search time, improves customer

delight, and even induces impulse purchases. Apart from

maximizing the revenue per visit, this also creates empathy,

and encourages revisits and recommendations to others as

well.

Drawing from the experience gained while working with some

of the world’s largest eRetailers, and backed by alliances with

the foremost technology vendors, Datamatics offers eRetailers

’Smart Analytics‘ to find the winning edge in the highly

competitive online market.

Datamatics Work flow Chart’

Datamatics Next-Generation Solutions’

website: www.datamatics.com | email: [email protected]

Datamatics Delivers actionable information using

powerful, intuitive, and industry-leading user interfaces

for web analytics

Access to traffic, path, campaign, commerce,

segmentation and data warehousing

Access to actionable, real-time reports and dashboards

Comprehensive set of ‘out-of-the-box’ reports that can

be further tailored to suit special needs

Datamatics provides the capability to overcome the

challenges of mobile analytics thereby optimizing the

mobile marketing approach

Provide reports on devices and capabilities

Customer behavior modeling with intelligent algorithms

integrating data through customer visit, registration & and

purchase history

Predictive modeling for proactive recommendations based

on demographic information, purchase history and

purchase patterns of other customers to maximize average

revenue per visit

Page 2: Smart Analytics for eRetail Industry

website: www.datamatics.com | email: @datamatics.comdprs

Contact

USASuite #40031572 Industrial RoadLivonia, MI 48150Tel: +1 (800) 717-9153Fax: +1 (734) 525 4455

UK8 The Square,Stockley Park, Uxbridge,UB11 1FWTel: +44 (208) 610 6105Fax: +44 (208) 610 6870

GermanyIm Leuschnerpark 364347 GriesheimTel : +49 (06155) 795370Fax: +49 (06155) 7953719

IndiaKnowledge Center, Street No. 17MIDC, Andheri (East)Mumbai 400 093Tel +91 (22) 6102 0000-09Fax +91 (22) 2384 3669

Datamatics’ Offerings

Analytics – Online, real-time and periodic offline

Click-stream Analytics

Mobile Analytics

Demographic Pattern Analytics

Predictive Analytics

Text Analytics

Associative Recommendations

Datamatics Advantage

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Experience of working with clients

among the global Top 10

eCommerce portals

Experience of working on

relationships cumulating over

$100 mn in TCV

Successful 5+ years relationships

with leading global eCommerce

businesses

Strong alliance network for access

to best-of-breed technology and

domain expertise across multiple

industry-standard technology

platforms like Magento, ISAS, SPSS,

Quantum, Ominture, Google

Analytics, Web Trends, Cognos,

proprietory tools as well as custom

application environments &

multiple CMS tools

Technology leverage for analytics

driven eCommerce approach to

enhance customer experience

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eMarketplaces

Speciality eCommerce portals like

technology, travel, furnishings, etc

Click-and-brick business models

such as multi-brand retailers and

broadline retailers

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Integrated solutions specifically aligned with the unique demands of eCommerce businesses from intelligent blend of applications

services, business intelligence & analytics capabilities and retail domain BPO / KPO expertise.

Associated Services

Portal Management

Technology

Portal Creation

Maintenance

Migration

Upgrades

Portal Management & Enhancement

Content

Publishing

Enrichment

Language &

Translation Support

Enterprise Portals

Mobile Applications Development

Business & Entertainment Applications

Rich Media Mobile Elements

Content Creation & Enhancement

eCatalog Content Development

eCatalog Maintenance

Search Engine Optimization

Product Specifications

Imaging Services

Web/ SEO Image

Optimization

Color Correction

Retouching

Cataloging & Imaging

Background

Cleaning

Image Processing

Resizing

About DatamaticsGlobal Information Technology (IT) & Knowledge Process Outsourcing (KPO) organization

Delivers smart, next-generation business solutions

Trusted partner to several Fortune 500 companies

Capabilities built around technology, domain expertise & knowledge of business processes

Featured amongst the Global Services 100 List in 2010 & 2011

Decades of global experience having executed projects across 60 countries2

Alliances with global technology leaders such as Microsoft, IBM & EMC

Certified for ISO 9001:2008, ISO 27001:2005 & SAS 70

Global presence: U.S., UK, Germany, Switzerland, Bosnia, Australia, Singapore & India

Presence Creation & Management

Customized Social Media Portal

Development

Blogs & Micro-blogs Content Creation

Podcasting Creation & Enablement

Wikis Creation & Management

Social Media