Skills - Traits vs Roles

7/29/2019 Skills - Traits vs Roles

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Purpose

Different categories of IT Organization

What Skills Employers look for

Traits required for various profiles

Where Do I stand

Action plans to meet career Goals


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Large organization

Management consultancies

Specialized consultancies

Software firms

Computer manufacturers Telecommunications and other high-tech industry


3/20

Logical thinking

Computer literacy

Soft skills

Empathy


4/20

Good aptitude

Good academic scores Technical versatility

Analytical ability

Willingness to explore and learn

Taking initiative

Flexibility and adaptibility Co-operation

Excellent Communication

Good presentation skills

Documentation skills

Image and confidence

Goal orientation

Attention to details planning ability

Punctuality

Customer focus

What Skills do Employers Look For?


5/20

Typical activities

Effective coordination of learning process

Periodical review of progress in knowledge/skill gained.

Evaluation of final knowledge/skill gained

Desired characteristics

Very good in communication

Clear concepts about computers , Operating systems, Programming

Logic , DBMS

and Information technology.Tremendous desire to keep oneself updated with upcoming

technologies

Passion to teach

Ability to understand customers learning style and adopt necessary

teaching style.

IT Education and Training

CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH


6/20

Typical activities

Debugging programs

Modifying programs

Adding programs

Maintaining the environment (LAN/UNIX) Taking periodical backups

Interacting with vendors


Very strong in logical thinking Ability to understand someone elses logic and provide with correct

solution

Very sound technical knowledge of the platform where one has to

function


Maintenance Programming


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Typical activities

Taking backups

Generating reports

Ensuring updating of databases

Assisting others while they use the system Providing end-user support

Writing programs for ad-hoc requests


Good knowledge of DBMS , Office products

Good logical thinking power

Ability to understand the end user requirement and provide correct

output


MIS/ EDP operations


8/20

Typical activities

Design and development of programs, if one is in a relatively small

organization.

Developing programs in a relatively medium sized organization.

Coding of program, in a large organization.


Strong on logical thinking

General abilities in designing, coding, modifying, and debugging

programs, Reading software design specifications and technical documentation

Writing clear documentation of programs.

Client/server knowledge and GUI design capabilities are also

important.


Programming


9/20

Typical activities

Creation of a presentation style for a topic

Visualization of graphic elements in an application

Creation and rendering of graphics, including animation.

Integrating the various media components into the multimediaapplications.


Passion for creativity converting artistic dreams to reality

Knowledge of graphics, sound, text and ability to integrate all of themusing computers.


Graphics and Multimedia


10/20

Typical activities

Analysis of the potential buyers for the product

Effective planning of sales activities

Giving products demonstrate to prospective customers

Convincing the customer on the product

Traveling

Meeting people


Very good in communication

ability to deal with client, business acumen & team interaction skills

Sound knowledge of the hardware/Software that needs to be marketed

Ability to sell

Ready to travel a lot


Sales and Marketing


11/20

Typical activities

Understanding the package in totality

Visiting various locations for installing the software

Providing training on effective use of software

Ensuring the effective running of the system

Acting as a maintenance programmer on site


Sound knowledge of the software to be installed and the platform

Ready to travel a lot

Ability to provide training to the end user

troubleshooting abilities


System Implementation


12/20

Typical activities

Controlling access rights/password for users

Maintenance of the system

Desired characteristics Sound knowledge of the Platform

Ability to understand organizations need for security as well as end

user needs.

Troubleshooting abilities


System Administrator

CAREER AVENUES IN THE IT INDUSTRY AND THE


13/20

Typical activities Demonstration of the software to potential customers

Explanation of the advantages of the software

Effective handling of customer queries

Post-sale technical support activities might include:

Installation and implementation of the software Training of end-users on the software

Trouble shooting

Providing online/hotline maintenance support

Desired characteristics Very good in communication Ability to understand end user needs and provide appropriate

solutions

Strong technical knowledge of the software to be handled.

troubleshooting abilities


Technical Support



14/20

Typical activities

Understanding the package/application and environment in totality

Preparation of software manuals

Preparation of user manuals

Preparation of run-time manuals


Very good writing skills

Sound knowledge of the package /application


Technical Writing



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Typical activities

Design and development of corporate web sites

Maintenance and support of dynamic, database-driven online services

Creating new additions to the web site to support marketing

initiatives Promoting site by optimizing search engines, banners ads, etc.

Creation of Firewalls and security systems


Strong technical skills Interpersonal skills to be able to interact with customers.


Webapplication development



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Typical activities

Support and services of networks and system connectivity

Assist network users with problem troubleshooting

Installation and configuration of communication products to both

internal and external clients


broad-based understanding of network components & network

protocols

networking hardware troubleshooting abilities


Network and communication support



17/20

Typical activities

Software testing and auditing

Tracking the software development methodology and life cycle

Conducting quality education and training programs

Design and implementation of corrective action.


Sound knowledge of SDLC and quality standards

Ability to conduct training

Ability to lead a team


Quality Assurance



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Typical activities

Resource planning, allocation and scheduling

Managing technical delivery of projects

Technical liaison for new business and ongoing projects

Managing site production on time, on budget and on strategy


Ability to do strategic planning

Ability to understand Client and new business needs


Project Management



19/20


Typical activities

analyzing business needs through careful study of business processes

and communication with customers

communicate the results to the programmers who code and

implement the solution.

act as liaison between the programmers and customers throughout the

entire development and installation process


ability to interact with customer interpersonal skills between the analyst and customer

ability to analyze and anticipate the information system needs of the

organization

Systems /Business Analyst


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Skills - Traits vs Roles

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