Sixsigma Final

download Sixsigma Final

of 26

Transcript of Sixsigma Final

  • 8/10/2019 Sixsigma Final

    1/26

    1

    SIX SIGMA"Delivering Tomorrow's Performance

    Today"

  • 8/10/2019 Sixsigma Final

    2/26

    2

    PRESENTATION LAYOUT

    Six Sigma: An overview

    What is Sigma and Six Sigma?

    Why Six Sigma? Six Sigma Levels

    Six Sigma Methodology and Management

    Key Roles for Six Sigma

    Tools for Six Sigma Trainings and Certifications

    Conclusion

  • 8/10/2019 Sixsigma Final

    3/26

    3

    Your first question is likely.

    What is Six Sigma?

    Your second question is likely

    Why Six Sigma?

  • 8/10/2019 Sixsigma Final

    4/26

    4

    WHAT IS SIGMA ?

    A term (Greek) used in statistics to represent

    standard deviation from mean value, an indicator ofthe degree of variation in a set of a process.

    Sigma measures how far a given process deviates

    from perfection. Higher sigma capability, better

    performance

  • 8/10/2019 Sixsigma Final

    5/26

    5

    WHAT IS SIX SIGMA?

    Six Sigma - A highly disciplined process that

    enables organizations deliver nearlyperfect

    products and services.

    The figure of six arrived statistically from currentaverage maturity of most business enterprises

    A philosophy and a goal: as perfect as practically

    possible. A methodology and a symbol of quality.

    Contd

  • 8/10/2019 Sixsigma Final

    6/26

    6

    WHAT IS SIX SIGMA?

    A statistical concept that measures a process in

    terms of defectsat the six sigma level, there

    3.4 defects per million opportunities.

    Contd

    But, it is much more!

  • 8/10/2019 Sixsigma Final

    7/26

    7

    Six Sigma is not:

    A standard

    A certification

    Another metric like percentage

    Rather!It is a Quality Philosophy and the way of improving

    performance by knowing where you are and where

    you could be.

    Methodology to measure and improve companys

    performance, practices and systems

    WHAT IS SIX SIGMA

  • 8/10/2019 Sixsigma Final

    8/26

    8

    WHY SIX SIGMA ?

    Six Sigma emerged as a natural evolution inbusiness to increase profit by eliminating defects

    The Current business environment now demandsand rewards innovation more than ever before dueto:

    Customer Expectations

    Technological ChangeGlobal Competition

    Market Fragmentation

  • 8/10/2019 Sixsigma Final

    9/26

    Six Sigma in Mathematics

    This is method of probability determination

    1 sigma = 31% efficiency

    2 sigma = 69.2% efficiency

    3 sigma = 93.32% efficiency

    4 sigma = 99.379% efficiency

    5 sigma = 99.977% efficiency

    6 sigma = 99.9997% efficiency

  • 8/10/2019 Sixsigma Final

    10/26

    10

    SIGMA LEVELSSigma Level ( Process

    Capability)

    Defects per Million

    Opportunities

    2 308,537

    3 66,807

    4 6,210

    5 233

    6 3.4

  • 8/10/2019 Sixsigma Final

    11/26

    11

    COMPANIES USING

    Six Sigma is in use invirtually all industries

    around the world.

    Some of companies

    can be listed as:

    Motorola

    Ericsson

    General Electric

    Sony

    Ford Motor Co.

    CITI bank

  • 8/10/2019 Sixsigma Final

    12/26

    12

    SIX SIGMA METHODOLOGY

    (It takes money to save money) BPMS

    Business Process Management System

    DMAIC

    Six Sigma Improvement Methodology

    DMADV

    Creating new process which will perform at Six

    Sigma

  • 8/10/2019 Sixsigma Final

    13/26

    13

    BUSINESS PROCESS

    MANAGEMENT SYSTEM:

    BPM strategies emphasize on process

    improvement and automation to derive

    performance

    Combining BPM strategies with sigma six is

    most powerful way to improve performance

    Both strategies are not mutually exclusive butsome companies produced dramatic results by

    combining them.

  • 8/10/2019 Sixsigma Final

    14/26

    14

    WHAT IS DMAIC?

    (Define,Measure,Analyse,Improve.Control) A logical and structured

    approach to problem solving

    and process improvement.

    An iterative process(continuous improvement)

    A quality tool which focus onchange management style.

  • 8/10/2019 Sixsigma Final

    15/26

    15

    PHASESPhases of Six Sigma are:

    Define specific goals to achieve

    outcomes, consistent with customers

    demand and business strategyMeasure reduction of defects

    Analyze problems ,cause and effects

    must be consideredImprove process on bases of

    measurements and analysis

    Control process to minimize defects

  • 8/10/2019 Sixsigma Final

    16/26

    16

    WHAT IS DMADV?

    Acronym for:

    Define the project

    Measure the opportunityAnalyze the process options

    Design the process

    Verify the performance

  • 8/10/2019 Sixsigma Final

    17/26

    DFSS-Design For Six Sigma

    Sigma six uses DMADV method for development ofnew products

    Definedesign goals that are consistent with customer demands and theenterprise strategy.

    Measureand identify CTQs

    Analyzeto develop and design alternatives,

    Designdetails, optimize the design,

    Verifythe design, set up pilot runs, implement the production process

    http://en.wikipedia.org/wiki/DFSShttp://en.wikipedia.org/wiki/DFSS
  • 8/10/2019 Sixsigma Final

    18/26

    18

    WHEN SHOULD SIX SIGMA

    BE USED?

    Its usage depends on the type of business. In general,

    If there are processes that generate a lot of

    negative customer feedback, whether that

    customer is internal or external, the components

    of Six Sigma should be considered as a means to

    study and rectify the problem.

  • 8/10/2019 Sixsigma Final

    19/26

    19

    BENEFITS OF SIX SIGMA

    Generates sustained success

    Sets performance goal for everyone

    Enhances value for customers

    Accelerates rate of improvement

    Promotes learning across boundaries

    Executes strategic change

  • 8/10/2019 Sixsigma Final

    20/26

    20

    SIX SIGMA MANAGEMENT

    When practiced as a management system, Six Sigmais a high performance system for executing

    business strategy.

    Six Sigma is a top down solution to helporganizations:

    Align their business strategy to criticalimprovement efforts

    Mobilize teams to attack high impact projects

    Accelerate improved business results

    Govern efforts to ensure improvements are

    sustained

  • 8/10/2019 Sixsigma Final

    21/26

    21

    KEY ROLES FOR SIX SIGMA

    Six Sigma identifies several key roles for its

    successful implementation:

    Executive leadership Champions

    Master Black Belts (Identify projects&

    functions) Black Belts (Identify non value added

    activities)

    Green Belts ( works on small projects )

    Top

    Bottom

  • 8/10/2019 Sixsigma Final

    22/26

    Implementation roles

    Executive Leadershipincludes the CEO and other

    members of top management. They are responsible forsetting up a vision for Six Sigma implementation.

    Championsare responsible for Six Sigma implementationacross the organization in an integrated manner.

    Master Black Belts, identified by champions, act as in-house coaches on Six Sigma. They devote 100% of theirtime to Six Sigma.

    Black Beltsoperate under Master Black Belts to apply SixSigma methodology to specific projects.

    Green Beltsare the employees who take up Six Sigmaimplementation along with their other job responsibilities.

  • 8/10/2019 Sixsigma Final

    23/26

    23

    TOOLS & TECHNIQUES

    7QC tools

    Check Sheets (collect data to make improvements)

    Pareto Charts( define problem and frequency)

    Cause and effect diagram (Identify possible causesto solve problem)

    Histogram (Bar charts of accumulated data toevaluate distribution of data)

    Scatter diagram (plots many data points andpattern between two variables)

    Flow Chart (Identify unwanted steps)

    Control charts (Control limits around mean value)

  • 8/10/2019 Sixsigma Final

    24/26

    24

    TRAININGS & CERTIFICATIONS

    If you want to make yourself

    more valuable and attractive to

    employers then get training andcertification

    Option ICertification as Six

    Sigma Green Belt Option IICertification as Six

    Sigma Black Belt

  • 8/10/2019 Sixsigma Final

    25/26

    25

    CONCLUSION

    Six Sigma is methodology used for:

    Aligning key business processes to achieve those

    requirements. Utilizing rigorous data analysis to minimize data

    variation in those processes.

    Driving rapid and sustainable improvement to

    business processes.

  • 8/10/2019 Sixsigma Final

    26/26

    26

    Thank You