Singtel Satellite Product and Services (Aug 2015) Satellite Product and Services... · Singtel...
Transcript of Singtel Satellite Product and Services (Aug 2015) Satellite Product and Services... · Singtel...
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Singtel Satellite Fixed Satellite Services
Product and Services
Sivakumar Umaiyan
Aug 2015
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Agenda
• About Singtel Satellite
• Basics of Satellite
• Applications of Satellite Communications
• A brief intro to Satellite Link
• SingTel Satellite Products and Services
• Global Xpress (GX) Snapshot
• Satellite-Fixed lines synergies
• Related Services
• Value-added Services
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About Singtel Satellite
• Singtel Satellite is Asia’s leading provider of one-stop satellite
communications and ICT solutions, delivering award winning
innovations to meet voice and digital challenges in Fixed and
Mobile Satellite segments on both land and at sea.
• Singtel group has presence in Asia, Australia, Africa,
Bangladesh, India, Indonesia, Philippines, Thailand, Europe
and United States.
• Singtel Satellite offer fixed and mobile satellite services to
meet the various business needs of industries such as oil and
gas, broadcast, energy, maritime, telecommunications,
banking and finance, transportation and logistics, government
agencies and non-governmental organisations.
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Singtel Satellite Key Benefits
• Scalability
� Ability to increase bandwidth and scale with system expansion
• Fully Managed Network
� 24x7 circuit monitoring by Singtel’s ISO-9002 certified network management center
• Extensive Coverage
� Satellite Connectivity with more than 20 antennas pointing at the satellites from 36°E to 180°E and extensive terrestrial network of more than 200 PoPs in over 80 major cities.
• End-to-End Control
� Hassle free single point of contact allowing quicker service request turn-around, better management and faster fault recovery.
• Business Continuity
� Singapore is one of the countries with the lowest risk of natural disaster as reported by Maplecraft in their Natural Disaster Risk Index (NDRI) 2011.
� Standby Power Generators to support continuous power for several days of back up power
� Double-fencing, CCTV and Fence intrusion detection systems augmented by armed guards
• Customer Experience
� 24/7 operation support
� Global Helpdesk Centre
� Certification for ISO 22301 (GO)
� ACA Satellite operator of the Year 2015 Award | VSAT Service Provider of the Year 2014 Award and etc.,
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Singtel Satellite Key Features
• Connectivity to Tier-1 Internet backbone
• Connectivity to worldwide MPLS network
• RF chains with redundancy protection
• Remote monitoring capabilities
• End-to-End solutions including on-site services
• Dual power feed from power station
• Dual UPS feeds to equipment racks
• Generator power to support operation indefinitely
• 24x7 Network Operation Centre (NOC)
• Disaster free location – Singapore is one of the countries
with the lowest risk of natural disaster
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Basics of Satellites
Geostationary Satellites appears stationary in the sky, by having an orbital period the
same as the Earth's rotation period
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66ºEIS-17 88ºE
ST-2
64ºE
IS-906
76.5ºEApstar-7
105.5ºE
Asiasat-3S
138ºEAPT-V
68.5ºEIS-20 75ºE
ST-3100.5ºE
Asiasat-5
57ºENSS-12
113ºEPalapa D
93.5ºEInsat 4B/3A
Singtel Satellite Teleport
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Why Satellite
• Reach – A single satellite can cover 1/3 of the earth. In addition, a satellite has
multiple beams of coverage, each can be of same or different band/frequencies.
With this flexibility, hot zones/areas can be served with multiple beams to delivery
higher throughput. Some beams can be steerable to increase coverage over
hotspots when needed.
Example of satellite coverage:
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Why Satellite (Cont.…)
• Reliability – Satellite Networks are reliable, providing constant connectivity free
from terrestrial disasters and physical line failures. Backup can be deployed as
quickly as within minutes and hours instead of days and months for land lines.
• Security – Satellite Networks are private networks. By adding encryption, they can
provide a more secure connection than terrestrial networks, ideal for governmental
networks.
• Scalability – Circuit and Network size can be scaled up or down quickly to respond
to needs.
• Flexibility – Satellite terminations are not physically tied to land lines. They can
move to a new location as fast as within the same day.
• Fast Deployment – Satellite solution is ideal for quick deployment, immune to
challenges posed by difficult terrain, remote location, terrestrial obstacles and local
last mile arrangements.
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Applications of Fixed Satellite Communications
• Direct to Home (DTH) Services:
• Satellite TV, Satellite broadband
• Serving the remote communities:
• Remote Voice, Video & Data
• E-Learning
• Tele-Medicine
• Bank ATM Networks
• Digital Sign edges
• Retail stores connectivity
• Satellite Trunking:
• GSM/4G/3G/2G base stations
• WiFi/Wimax extension
• Back up for Fiber link or vice versa
• Etc.,
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Applications of Fixed Satellite Communications (Cont.…)
• Corporate Communications
• Remote offices, ISPs, Petrol kiosks (point of sales), Mining
• Government & Defense
• Distance Learning
• Disaster Recovery
• Government networks (Police, Post office)
• Defense networks
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A brief introduction to Satellite link
Remote
Antenna
Satellite RouterTeleport
Antenna
Data
Video
VoIP
NMS Internet
Hub System
Satellite
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Singtel Satellite Products and Services
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Fixed Satellite Services: Product Breakdown
Fix
ed
Sa
tell
ite
SATIP
SAT IP (iDirect)
SAT Recovery (iDirect)
iDirect VNO
Inmarsat GX Enterprise
VSAT
Corp VSAT
(VSAT + MPLS)
Global VSAT
ICT (VAS) iNMS
New Service
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VSAT Services
Corporate VSAT
• Point-to-Point dedicated SCPCService terminating at SingtelTeleport.
• Bundled with private local digitalleased line to connect tocustomer’s premises or anotherlocation in Singapore.
Global VSAT
• Point-to-Point dedicated SCPCService with Singtel satellitecapacity and ground solutions.
• Both the sites are linked directlyvia satellite without going throughSingtel teleport.
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Corporate VSAT Service (dedicated)
Dedicated Point-to-Point SCPC satellite link supported by overseas/local leased line
• Up to 140 Mbps
• CnC feature available
• Remote site VSAT equipment and services available
Remote
VSAT Terminal
SingTel
Teleport
Customer
SG HQ
Local Leased Line
Customer
Overseas
HQ
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Global VSAT Service (dedicated)
Dedicated Point-to-Point SCPC satellite links between two terminals located in the same
country
• SCPC service (up to 140 Mbps with CnC modem)
• Remote site VSAT equipment, SI services and local licenses available as options
• E.g. office in Bandung linked to office in Jakarta
Country A
VSAT TerminalCountry A
VSAT Terminal
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Global VSAT Service (dedicated)
Dedicated Point-to-Point satellite links between two terminals located in different countries
• SCPC service (up to 140 Mbps with CnC modem)
• Remote site VSAT equipment, SI services and local licenses available as options
• E.g. office in Sri Lanka linked to office in Bangladesh
Country B
VSAT TerminalCountry A
VSAT Terminal
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Satellite IP (SAT-IP)
SAT-IP Trunk
(SCPC - Comtech)
• Point-to-Point SCPC Service
• Linking remote site to SingTel Teleport and onwards to STiX (Internet Transit)
SAT-IP
(iDirect)
• Point-to-multipoint TDM-TDMA service using iDirect Platform
• Dedicated 1:1 scheme
• 1:4 contention scheme
• 1:10 contention scheme
• 1:20 contention scheme
• VNO (Virtual Network Operator)
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SAT-IP Trunk Service (dedicated)
Dedicated Point-to-Point SCPC satellite links with internet breakout
• Up to 140 Mbps
• CnC feature available
• Remote site VSAT equipment and services available
Remote
VSAT TerminalInternet
SingTel
Teleport
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SAT-IP VPN Service (dedicated)
Dedicated Point-to-Point satellite links with internet breakout
• Up to 140 Mbps
• CnC feature available
• Remote site VSAT equipment and services available
Remote
VSAT TerminalIP-VPN
SingTel
Teleport
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iDirect Service (shared)
SCPC Topology
Ku-Band
Ku-Band Star and
Mesh Topology
C-Band
C-Band Star and
Mesh Topology
Private Network/
VNO
Teleport
Antenna
(Ku & C Band)Hub System
Internet
Satellite C or Ku Band
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iDirect Service (shared)
Dedicated or shared bandwidth to suit various applications
• Supports Star, Mesh & SCPC Topology
• Remote site VSAT equipment and services available
• VNO service available
InternetSingTel
Teleport
Remote
iDirect Terminals
Remote
iDirect Terminals
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SingTel’s Satellite Reach
• ST-2
• ST3/ABS2
• APT-7
• APT-V
Satellites with Uplink access
Satellites with Downlink access
• Asiasat-5
• Asiasat-7
• ABS-1
• CS-1
• IS-701
• Insat-2E/4A
• INSAT-3A
• Measat3A
• ThaiCom-5
• PalapaC-2
• PalapaD
• NSS-12
• IS-10
• … and more
• CS-6B
• … and more
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Satellite Coverage (C-band)
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Satellite Coverage (C-band)
ST-3 EH C BandST-3 WH C Band
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Satellite Coverage (Ku-band)
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Global Xpress (GX) Enterprise
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The Global Xpress Snapshot
• World’s first global commercial Ka-band network
• >$1.5B investment in new Ka-band satellites, teleports, ground network
and back office systems
• Worldwide coverage via 3 geostationary Ka-band satellites
• Each satellite to carry multiple Ka-band spot beams and 6 fully steerable
high power beams
• Complementary to existing L-band network and minimum life expectancy
of 17 years
• System designed for mobility and fixed networks
• Much higher QoS and flexible bandwidth purchase models
• Independent from L-band constellation, but integrated as a service
• L-band to remain a major component of Inmarsat services
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Global Xpress (GX) Value Proposition
• Seamless global coverage
– Wherever how remoteness of your office in the
world, GX will have you covered in a single
contract with a fully managed Satellite IP
network service owned by Inmarsat and end to
end connectivity managed by SingTel.
• Consistent higher performance
– Downlink speeds up to 50 Mbps and an uplink
speed to 5 Mbps to support your data-intensive
business activities and enhances communication
options that tailor to your business needs.
• Inmarsat reliability
• Compact and simpler to install terminals
• More affordable
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Global Xpress (GX) Value PropositionM
ob
ility
Data Rate (Mbps)
M2M
Sate
llite
ph
on
e
BGAN
VSAT solution (C band)
VSAT solution (Ku band)
GX Enterprise and Energy
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GX Enterprise and Energy
Energy
• High mobility, quick setup, extremely reliable
• Application: mining, oil exploration and Energymanagement (Solar farm)
Enterprise
• High bandwidth at extremely low cost globally, highsecurity
• Application: HD video streaming, education, telemedicine
• FSS and MSS becomes blur by introducing GX solution
• Inmarsat strategy: Explosive of high data usage requires more bandwidth and high data rate, relies on GX.
Mission critical data will still be relying on BGAN
• GX is to compliment BGAN, not to replace BGAN
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Enterprise Applications
VoIPMultiple simultaneous voice calls
Video teleconferencing Real-time collaboration between remotesite and specialists
Remote video streamingInspection, problem solving, real-time remote decision making
Video surveillanceMonitor remote sites for safety, securityand environmental protection
Enterprise applicationsEmail, Citrix, SAP, secure file transferand more
Health and safetyTelemedicine and Training
Crew welfareCrew calling, High-speed broadband Internet, Video chat, Entertainment
Point of saleRetail outlets transacting remotely with financial processing centre
Remote ATMRural ATM enabling financial transactions
Mobile ATMTransportable ATM enabling rapid and interim services
Enterprise intranetSecure VPN, voice and data connectivity from branch to HQ
Broadband internetCorporate Internet connectivity from remote locations
Video surveillanceReliable SD and HD video connectivity for loss prevention
Emergency responseCivilian agencies requiring on demand connectivity for emergencies
Emergency response
Communicate and transmit patient
vital signs in real time
Mobile clinics
Telemedicine applications and
access to intelligent decision
support systems aiding diagnosis
and treatment
Distance learning
Access to learning management
system (LMS) and content
Disaster relief
Secure VPN, situational awareness
and remote office applications
Post-disaster reconstruction
Quick-deploy corporate
communications and remote
surveillance
Refugee services
Email, internet, video chat,
social media, eHealth and
eLearning
Community centres
Access to emails, social media,
online education and others
Bureau connectivityWAN extension and audio/video streaming for broadcast bureaus
SNGAudio/video content contribution for news coverage
Content distributionSupplying audio/video content where terrestrial circuits not available
Temporary WAN connectivityExtension of corporate WAN foroutside broadcasts
Business continuityBackup for terrestrial connectivity and hybrid solutions
TV/film/advertising dailiesTransmission of content from remote video shoots for review at production centres
Resources Growth sectors AID & NGO Media
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Global Xpress Coverage
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I-5: IOR coverage + SAS locations
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I-5: IOR + AOR coverage + SAS locations
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I-5 POR: global coverage + SAS locations
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Global coverage: meet me point locations
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Satellite-Fixed Line Synergy
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Where does Satellite fits in?
• Singtel is well-positioned to capitalise on it’s Terrestrial and Satellite Infra
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Where does Satellite fits in?
Banking Networks:
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Where does Satellite fits in?
Oil & Gas Industry:
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Where does Satellite fits in?
Corporate IT Networking – linking remote sites to HQ (via Singtel Teleport
and CPlus
Singtel
Teleport
Corporate
HQ
Regional
Offices
Via CPlus
Via Satellite
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Where does Satellite fits in?
Broadcast content contribution – from Studio to Singtel Teleport for Satellite Broadcast
SingTel
Teleport
From
Hollywood
Cable
Headends
Via Satellite
Via C Plus
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Related Services
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Teleport Hosting
• Antenna hosting
• Access to satellites from orbital slots 36 degrees East to 180 degrees East
• Indoor facility/space leasing
• 540 square meters of indoor space available for leasing
• Rack space leasing
• Full rack and half rack leasing, connected to our Satellite/Fiber network, with UPS protection
• Equipment space leasing
• Hosting of customer equipment, connected to our Satellite/Fiber network, with UPS protection
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Teleport Hosting (Cont.…)
• Rack Hosting
• iDirect VNO
Hosting for Data Traffic
• Bundled Uplink/Downlink services
• Tier 1 internet backbone
• Global & Domestic FibreNetwork
• Redundancy fibreroutes
Service bundles
• Rack and Antenna Hosting
• Post-production, Playout Hosting
Hosting for Broadcast
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Teleport Hosting (Cont.…)
Hosting for Disaster Recovery
• Business continuity solutions for broadcasters, banks and more
• Content/data storage facilities
• Playout of pre-stored content
• Hot standby RF chain
• Uplink/downlink services
• Satellite capacity management
• Hosting services
• First level maintenance
• Existing customers: PT rintis, HBO
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Teleport Hosting (Cont.…)
• Trained engineers for TT&C
• Geographical location (equator)
• Hosting of customers’ TT&C systems
• Project management
• 1st line maintenance
Telemetry, Tracking & Control
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Teleport Hosting (Cont.…)
• iDirect VNOs – 5 platforms over middle east/Afghanistan for fixed satellite, 4
platforms for maritime customers
• IBM (disaster recovery)
• SONY entertainment – broadcast
• HBO - broadcast
• Zee TV – broadcast
• Mio TV - broadcast
• Undisclosed customer – satellite telemetry, tracking & control
Hosting Reference Customers
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All-In-One (AIO) Connect Services
• Empower communications at remote locations
– Telephone/Internet Kiosks & Staff welfare applications
• Prepaid voucher useable at all AIO-enabled locations (follow-me pin)
• Internet acceleration, Voice call at budget IDD rates
PSTN
servers
Acceleration &
Optimisation Hub
SingTel Teleport
Connect Portal
All-in-One
Connect
Services
Multi-VoIP
Connect
Remote Office
Connect Portal
Inmarsat Land
Earth Station
Inmarsat
Terminal
VSAT
Terminal
Inmarsat
Satellite
Satellite
Remote Office
Multi-VoIP
Connect
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Value Added Services
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Integrated Network Management System (iNMS)
1. Provides real-time and holistic visibility of
customer network
2. Enables comprehensive alerts and
performance reports
3. Enhances business agility with proactive
monitoring via automatic alerts and
notifications pegged to user-defined
performance thresholds
4. Speeds up troubleshooting with a single,
integrated management system to monitor
all IT and communication equipment and
solutions
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Integrated Network Management System (iNMS)
Friday, March 17
QQ WW EE RR TT YY UU II OO PP
AA SS DD FF GG HH JJ KK LL
ZZ XX CC VV BB NN MM
SingTel iNMSSingTel iNMS
18th June 2012, 9.00am18th June 2012, 9.00am
From: SingTel iNMS
Subject: iNMS fault report no. 92
Critical Alarm: ‘Demod Unlock’ on
‘Rack1 Unit2 CDM600 CustomerABC’
1. ‘Demod Unlock’:
Reason - Demodulator is unlocked
due to low downlink signal.
2. ‘Rack1 Unit2 CDM600 CustomerABC’:
Location and Modem model for easy
identification of equipment
Customer - CustomerABC
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Singtel Advantages
• Wealth of engineering expertise, with more than 35 years history of serving the
industry
• Satellite communications solutions
• Satellite broadcasting solutions
• Total solutions including integration with Fiber, IP
• Remote sites management
• Satellite Telemetry, Tracking and Control
• Capabilities
• 24/7 operations
• Global Helpdesk Centre
• ISO 9001 certified
• Satellite of the Year 2015
• VSAT Service Provider of the Year 2014
• Top Teleport Operator of 2013, 2012, 2010, 2009
• Customer Experience
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Singtel Advantages (Cont.…)
• Owns 4 Teleports augmented by partner teleports around the globe
• Satellite connectivity – more than 30 antennas pointing at satellites from
36°E to 180°E
• Fiber connectivity – 200 PoPs in more than 80 cities
• Connection to Tier-1 internet backbone
• SingTel Connectivity
• SingTel owns teleports, satellites and fiber connectivity
• Allows quicker service request turn-around, better
management and faster fault recovery
• End-to-End Control
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Singtel Advantages (Cont.…)
• Singapore has a business-friendly regulatory body – licensing and content
importation
• Singapore has clear customs procedures enabling fast clearance of equipment
• Singapore is one of the countries with the lowest risk of natural disaster as reported
by Maplecraft in their Natural Disaster Risk Index (NDRI) 2011.
• 2 Diversity power feeds from Singapore Power + UPS banks with dual feeds to
equipment.
• Standby Power Generators to support continuous power for several days of back up
power.
• Double-fencing, CCTV and Fence intrusion detection systems augmented by armed
guards
• Business Continuity
• Business Friendly Environment
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Reference Customers
• ANZ Bank
• Standard Chartered Bank
• VISA
• Singapore Government
• IBM
• Freeport Mining International
• Dredging International
• New Britain Plantations
• HBO
• SONY
• Thomson Reuters
• Zee TV
• Cinemaworld
• Mio TV
• Etc.,
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Singtel POP’s, Partners & Infrastructure
216 POPs in 89 Global cities
103 POPs in 60 Asian cities
Point-of-Presence (PoP)
Dual PoPs
New POP
New Dual POPs
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Seletar Satellite Earth Station Bt Timah Satellite Earth Station
Site Diversity – 2 Teleports in Singapore
Highly Secure Facility
Tier 3 Data Centre
Antenna Farm 24/7 Operations Centre
Ground Infrastructure
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Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and
should not be disseminated or distributed to parties outside the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into
account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate.