Sibl Lan Ip Pabx

8/12/2019 Sibl Lan Ip Pabx

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Social Islami Bank Limited

Request for Proposal 1 of 14

REQUEST FOR PROPOSAL OF

LOCAL AREA NETWORK & IP PABX SOLUTION

FOR

SOCIAL ISLAMI BANK LIMITED


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1. Scope of Work

Social Islami Bank Limited is going to establish structured cabling and IP Telephony System for itsHead Office situated at 18th 21stfloor, City Center, Motijheel, Dhaka. Here the vendor shall beresponsible for all components, labor, and all other associated equipments necessary to completelyinstall, configure and commissioning of the LAN & IP Telephony System.

The entire network should be based on TCP/IP protocols and other Industry standard protocol.Designs based on proprietary protocols would not be accepted. The vendor must clearly specify theentire network protocols used.

2. The key deliverables of Service Level Agreement (SLA)

Under the SLA the vendor should support Social Islami Bank IT team for ensuring following services:

24*7*365 system operation and support.

Proactive Monitoring, fault detection and management of the network & IP PABX forreduced downtime.

Network Device Monitoring for CPU utilization, Memory Utilization etc. IP Telephony and WAN link monitoring system.

Liaison with telecom companies for fast fault resolution.

Obtaining of any/necessary regulatory body requirements/permissions for running IPPABX system in Head office and all branches of SIBL.

Review and setting of policies and configuration to fine-tune the existing setup.

QOS implementation and review.

ConfidentialityThe Vendor shall not disclose to any one, any confidential information marked as confidentialand is communicated or made available or accessible by the Vendor during execution of thework.

Roles & responsibilities of Vendor

That immediately upon signing of this agreement, Vendor will start action forimplementing the project in a time period of 45 days. The Vendor should submit the barchart that indicates the major activities and the time frame in which they will becompleted.

Vendor will set up LOCAL AREA NETWORK at 18th 21stfloor, City Center, with Fiberuplink from floor locations to DATA CENTER at 18thfl, City Center.

Vendor shall also recruit necessary skilled and experienced manpower at its own cost insuch numbers as may be necessary for smooth implementation and testing of entire LANand IP PABX solution. All technical expertise of the vendor should be submitted withdetailed CV.

The Vendor shall set up proposed network for connecting various departments with the

Data Center within the period of 45 days from the signing of the agreement. The Vendor will submit detailed design of LAN and IP PABX solution for SIBL and upon

consultation with the IT division will finalize the specification. The vendor must be flexiblefor incorporating any additional requirement of the Bank.

The Vendor should submit Testing certificate for LAN & IP PABX solution. The LAN sitecertification must be 20 years from the Manufacturer.

Security test certificate from CISCO or such other authority for LAN equipment and IPPABX.


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3. Delivered System Should Ensure Following:Availability:

Continuous application availability:Automatically monitors all network, IP PABX system andapplication components in the IT Department, Social Islami Bank Limited environment24x7x365 for maximum uptime and provides comprehensive reporting services for makingproactive decisions that avoid downtime.

Reliability

99.9% IP PABX & LAN uptime.

Replacement of malfunctioning hardware components within less than two hours underSLA.

Prepare for and recover from failures, deliberate attacks or catastrophic events.

Comprehensive data and system security strategy: Continuously monitors to detect andprevent viruses and other security attacks, as well as verifies your security strategy'songoing ability to protect against changing threats.

ScalabilityThe structured cabling should be so designed as to meet the future requirements of

intelligent patching and IP PABX solution should support 1000 Phone user in future.Ideally this should happen by inserting additional cards/modules in the same chassis andupgradation of the software & licensing.

4. Setup of LAN at Head Office :

At the Head Office, a number of 512 nodes are required at 18th , 19th, 20th& 21stfloor, City Centerwith Fiber uplink from floors. There will be 02 (Two) racks at each floor on 18 th19th& 20thand asingle rack in 21st fl. Fiber uplink with redundant facility will go to DATA CENTER at 18 th fl indistribution switch. An assumption of 512 workstations has been and floor wise distribution isdeveloped. Vendors are requested to plan and design the network with efficiency and with mostmodern technology.

5. Instructions to VendorsThe Bank reserves the right to reject in whole or in part; any or all proposals; to waive any technicaldeficiencies in the proposals; to request one or more re-submissions or clarifications from one ormore vendors; to cancel the process in part or whole; to accept the proposal and award the finalcontract to the responsible vendor determined to be the most advantageous to the Bank.

Additionally, the Bank reserves the right to alter the mentioned functional and technical requirements,in part or whole, during the RFP evaluation process, and without re-issuing the RFP. All claims forfunctional/technical delivery made by the vendors in their response to the RFP shall be assumed asdeliverable within the quoted financial offers.

Vendors shall be entirely responsible for their own costs and expenses that would be incurred whileparticipating in the RFP and subsequent presentations, reference site visits, benchmark/stress testsand contract negotiation processes.

Selected vendor will work under close co-ordination of Interior design consultant &construction partner of SIBL, M/s. Vitti Sthopoti Brindo Ltd , who are already working atCity Center.

6. Vendor Identification of Authorization to response of RFPResponses submitted by the vendors to this RFP including response to functional and technicalrequirements represent a firm offer to contract on the terms and conditions described in this RFP. Theproposal must be signed by an official authorized to commit the vendor to the terms and conditions of


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the proposal. Vendors must clearly identify the full title and authorization of the designated officialand provide a statement of response of RFP commitment with the accompanying signature of theofficial.

7. Vendors Eligibility Criteriaa. Vendor must be a company having experience on installation and configuration of Structured

cabling system (SYSTIMAX), WAN&LAN active devices (CISCO). Experience on IP PABXsolution is preferred.

b. The vendor should be a profitable company having substantial annual financial turnover ofminimum 5 crore during last three years ending December 31st of previous financial year.

Vendor is required to furnish financial statements along with RFP response;c. The vendor must be able to provide 24 hour round the clock on-site support at the Head

Office.d. Vendor(s) must be CISCO Premier Partner for CISCO products in Bangladesh preferably

Security Specialized. Minimum 2 years of experience for supplying such equipments in anyFinancial/Telco/Others sector and to be supported by the proper document (s).

e. Bidders should have certified engineer for structured cabling system.f. Bidder must submit Manufacturer Authorization Form.

8. Language of RFP responseAll response of RFP and supporting documentation must be in English only.

9. Taxes and Duties.It is reiterated that all vendors must quote the total price inclusive of all taxes and duties as

Applicable by Govt. law.

10. Technical PresentationsAfter submission of the response of RFP, the vendors may be asked to give comprehensivepresentation on the complete solution offered to the Bank at mutually suitable date and time toBanks team. The presentation shall include the complete technical details of the proposed

solution in line with the requirement spelt out in this RFP and the proposed implementation plan.The presentations will also give Bank an opportunity to clarify issues arising out of the review ofthe vendors response to this RFP. Bank shall not be under any obligation to bear any part of theexpenses incurred by the vendors for the presentations.

11. Clarifications of RFP documentA prospective vendor requiring any clarification of the RFP document may notify Social IslamiBank Limited in writing or by fax or by e-mail at the address indicated below:

The Head of ITInformation Technology DivisionHead Office, 6thfl, 15, Dilkusha C/A,

Social Islami Bank LimitedMotijheel C/A, Dhaka-1000Tel: Fax: E-mail:

The vendors may submit written request for any clarification on the RFP document.

12. Amendment to the RFP documentAt any time prior to the deadline for submission of RFP response, the Bank may, for any reason,whether at its own initiative or in response to a clarification requested by a prospective vendors,


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amend the RFP document. Amendments will be provided in the form of an addendum to the RFPdocument and will be sent in writing, or fax, or e-mail to all prospective vendors who havereceived the RFP document and will be binding on them. It will be assumed that amendmentscontained in such addendums have been taken into consideration by the vendors in their RFPresponse.

13. RFP submission ProcessThe vendor shall submit its proposal documents separately in two parts as The Technical Offerand The Financial Offer. Technical Offer will contain exhaustive and comprehensive informationabout proposed solution and approach details with Bill of Material & Services without pricing,whereas the Financial Offer will contain the Bill of Material & Services with pricing information.

Technical offer should contain the following:

Corporate Profile of the vendor with description of its competitive strength, functions andservices of the vendor.

Bill of Material & Services without pricing information; Acceptance of terms and conditions as contained in this RFP. Specific acceptance of each term and

condition should be given by the vendor. The Bank may not accept any variation in the terms andconditions in the RFP. It is, therefore, reiterated that vendor must submit compliance to all theterms and conditions without any qualification.

Last 2 years audited Balance Sheet & Profit and Loss Account. A copy of the draft for Service Level Agreement (SLA). The vendor will obtain all necessary permission from different regulatory authority like BTRC or any

other Govt. body on behalf of the bank at their cost for running IP PABX solution in all branches ofSIBL.

Detailed Diagram. Project Plan, Time frame along with GANTT chart. VAT , TAX & current Trade License. Manufacturer Authorization Letter.

Financial offer should contain the following:

a. Bill of Material & Services with pricing information

14. RFP Submission

RFP response duly sealed, addressed to the Vice President, IT Division, should be delivered on orbefore 27/04/11 (4:00 PM). Late RFP response shall not be accepted under any circumstances.Response of RFP has to be dropped in the Tender Box placed at the following address:

Vice PresidentInformation Technology DivisionHead Office, Social Islami Bank LimitedMotijheel C/A, Dhaka-1000

15. Disqualification of RFP responsea. Non-compliance with the eligibility criteria;b. The RFP response is not submitted with the documents as desired through RFP;c. Non-acceptance of complete Terms and Conditions of RFP;d. During validity of the RFP response, or its extended period, if any, the vendor

increases its quoted price;e. The vendor qualifies the RFP response with his own conditions;f. The RFP is received in incomplete form;g. The RFP is received after last date or time;


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h. Information submitted in the technical offer is found to be misrepresented, incorrector false, accidentally, unwittingly or otherwise, at any time during the processing ofthe contract (no matter at what phase) or during the tenure or the contract includingthe extension period, if any;

i. The commercial offer is enclosed in the same envelope as the technical offer orvice-versa;

j. The successful vendor qualified Banks order letter with his conditions;a. The successful vendor fails to deposit the Performance Bank Guarantee or fails to

enter into a contract within 10working days of the date of order letter or withinsuch extended period, as may be described by the Bank.

16. Training

The bidder must identify the training requirements that would be required for various stakeholdersin the project and appropriately project the training requirements for proper and smoothfunctioning of the proposed solution by the IT employees of SIBL. The training must be a detailedand comprehensive one so that every aspect of the solution & troubleshooting is well understoodby the It personnel of SIBL.

Social Islami Bank Ltd reserves the right to accept or reject any / partial quotations as desired bythe bank. The bank will not be held liable / claim any financial losses for any reason whatsoever.


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Annexure I

Bill of Materials

Technical Specification for LOCAL AREA CONNECTION (LAN) setup at 18th, 19th, 20thand 21stfloorat City Center, Motijheel, Dhaka

Product Brand : Systimax/Panduit original (Please change part number as required):1. SIBL 18TH FLOOR North Side @60 Data Users

SL Product Description Qty

1 700211931 Category 6, 1071E GigaSPEED XL Cable -Slate Color (305 m per Box) 10 Box

2 760003038 Modular Faceplates and Clips Asia Pacific Applications ,2-Port Faceplate Shuttered 48 each

3 700206717 MGS400 Series Category 6, GigaSPEED Information Outlet - Ivory 60 each

4 CPC3312-02M001 GS8E GigaSPEED XL Modular Patch Cord, 1 mtr RJ45 to RJ-45, Light Blue (LB) 60 each


6 760093419 SYSTIMAX 360 1100GS3 Panel, 24 port 3 each

7 107132664 Interbay Patch cord and cable manager 3 each

Amount in words

SIBL 18TH FLOOR South Side@ 92 Data Users

SL Product Description Qty1 700211931 Category 6, 1071E GigaSPEED XL Cable -Slate Color (305 m per Box) 16 Box







Amount in words

SIBL 19TH FLOOR North Side@68 Data Users



2 760003038 Modular Faceplates and Clips Asia Pacific Applications ,2-Port Faceplate Shuttered 52 each3 700206717 MGS400 Series Category 6, GigaSPEED Information Outlet - Ivory 68 each





Amount in words

SIBL 19TH FLOOR South Side@18 Data Users









Amount in words

SIBL 20TH FLOOR North Side@90 Data Users






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Amount in words

SIBL 20TH FLOOR South Side@90 Data Users









Amount in words

SIBL 21TH FLOOR (North+South)@94 Data Users



2 760003038 Modular Faceplates and Clips Asia Pacific Applications ,2-Port Faceplate Shuttered 80 each3 700206717 MGS400 Series Category 6, GigaSPEED Information Outlet - Ivory 94 each





Amount in words

SIBL Systimax Fiber BOM @ Floor Backbone


1 700208143 6 Core, Indoor Multi mode LazrSPEED 300 Riser (At actual basis) 1000 meter

2 FPCXLCUC11-RF005 LZ550 LC-UC 0.9MM PIGT RIS 005FT 168 each

3 760105163 360 iPatch G2 LC Fiber Shelf, Fixed 11each

4 760039867 RS-2AF-16SF RoloSplice Tray 11each5 FPCXLCLC22-RF010 LZ550 LC-LC 1.6MM DPLX R IS 010FT 30 each

6 Please mention any other required accessories

Amount in words

Other Accessories requirements including installation cost


1 - PVC Pipe/ ChanelFlexible Pipe 3/4",1",1.5",2" 80002 - Each & Every UTP Installation 512

3 - Royal Plug, Scrow, Cable Ladder, Cable Tie etc 1

4 - Fiber Cable Laying 1000

5 - Fiber Splicing 168

6 - 19U Rack (TOTEN/APC/HP/IBM) 7

7 - 42U Network Rack (TOTEN/APC/HP/IBM) 1Amount in words


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Technical Specification for IP PABX solution for 18th 21stfl, City Center, HO.Call Manager ( Qty : 1)


1 CUCM-USR-LIC Top Level Sku For User License 1

2 LIC-CUCM-USR-A Unified Communications Manager Enhanced Single User-Under 1K 30

3 UCSS-UCM-1-1-A UC Manager Enh UCSS Less than 1K users - 1 user - 1 year 30

4 LIC-CUCM-BASIC-A Unified Communications Manager Basic Single User-Under 1K 150

5 UCSS-UCM-BAS-1-1-A UC Manager Basic UCSS Less than 1K users - 1 user - 1 year 150

6 UCM-7825-85 CUCM 8.5 7825 2

7 IME-7825-85 IME 8.5 7825 1

8 Incl: CCX-85-CMBUNDLE-K9 CCX 8.5 5 Seat CCX ENH CM Bundle - AVAILABLE ONLY FOR NEW CM 1

9 Included: CUCM-PAK Include PAK Auto-expanding PAK for CUCM 1

10 Included: CUCM-USR Include PAK Auto-expanding User for CUCM 780

11 Included: IME-7825-85-KIT IME 8.5 Media Kit 1

12 Included: IME-7825-NODE IME 7825 Node 1

13 Included: IME-PAK Include PAK Auto-expanding PAK for IME 8.0 1

14 Included: UCM-7825-85-KIT CUCM 8.5 Media Kit 1

15 Included: UCM-7825-NODE CUCM 7825 Node 216 Included: UCSS-UCM-BASIC-PAK Include PAK Auto-expanding User for CUCM 8.0 1

17 Included: UCSS-UCM-PAK Include PAK Auto-expanding UCSS PAK for CUCM 1

18 CON-ESW-CMBUNDK9 ESSENTIAL SW CCX 8.5 5 Seat CCX ENH CM Bundle - AVAIL 1

19 CON-ESW-CUCMUSR ESSENTIAL SW Top Level Sku For User License 1

20 CON-ESW-BUSRA1 ESSENTIAL SW Unified Comm Mgr Basic Sgl User Under 1K 150

21 CON-ESW-EUSRA1 ESSENTIAL SW Unified Comm Mgr Enh Sngle User Under 1K 30

22MCS7825I4-K9-IMED1 Cisco IME 8.5 7825-I4 Appliance 2

23 CAB-ACU AC Power Cord (UK), C13, BS 1363, 2.5m 2

24 CON-SNT-25I4IME SMARTNET 8X5XNBD Cisco IME 8.0 7825-I4 Appliance 2

Amount in words

Voice Gateway Router ( Qty : 2)

SL Product Description Qty1 C2911-V/K9 Cisco 2911 Voice Bundle, PVDM3-16, UC License PAK 2

2 VWIC2-1MFT-T1/E1 1-Port 2nd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1 2


4 PVDM3-16U64 PVDM3 16-channel to 64-channel factory upgrade 2

5 VIC2-4FXO Four-port Voice Interface Card - FXO (Universal) 4

6 CAB-CONSOLE-USB Console Cable 6 ft with USB Type A and mini-B 2

7 Included: S29UK9-15001M Cisco 2901-2921 IOS UNIVERSAL 2

8 Included: PWR-2911-AC Cisco 2911 AC Power Supply 2

9 Included: ISR-CCP-EXP Cisco Config Pro Express on Router Flash 2

10Included: MEM-2900-512MB-DEF 512MB DRAM for Cisco 2901-2921 ISR (Default) 2

11 Included: MEM-CF-256MB 256MB Compact Flash for Cisco 1900, 2900, 3900 ISR 2

12 Included: SL-29-IPB-K9 IP Base License for Cisco 2901-2951 2

13 Included: SL-29-UC-K9 Unified Communication License for Cisco 2901-2951 2

Amount in words

IVR-80-NEW-BUNDLE ( Qty : 1)


1 IVR-85-NEW IVR 8.5 NEW IP IVR 1

2 IVR-85-NEW-SS-LIC IVR 8.5 New IP IVR Single Server Qty 1 License Only 1

3 IVR-85-PORT1 IVR 8.5 Port 5

4 IVR-85-PAK IVR 8.5 autoexpanded Physical Delivery PAK 1


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5 Included: IVR-80-PAK IP IVR 8.0 autoexpanded PAK 1

6 UCSS-IPIVR UCSS for IPIVR 1

7 UCSS-IPIVR-1-1 UCSS for IPIVR for One Year - 1 port 5

8 MCS7816I4-K9-CXA1 CCX 8.0 7816-I4 Appliance 1xE8400 CPU, 2GB RAM, 1x250 HDD 1


10 CON-SNT-MCS781CX SMARTNET 8X5XNBD CCX 8.0 7825-I4 Appliance 1

Amount in words

Management Phone ( Qty : 2)


1 CP-9951-C-K9= Cisco UC Phone 9951, Charcoal, Standard Handset 2

2 CP-CAM-C= Cisco IP Camera for 9900 series phone, Charcoal Gray 2

3 CON-SNT-CP9951K9 SMARTNET 8X5XNBD Cisco Unified IP Endpoint 2

Amount in words

Wireless AP: ( Qty : 2)


1 AIR-AP1131G-A-K9 802.11g Integrated Auto AP; Int Antennas; FCC Cnfg 2

2 AIR-PWR-CORD-UK AIR Line Cord United Kingdom 23 AIR-AP-T-RAIL-R Ceiling Grid Clip for Aironet APs - Recessed Mount (Default) 2

4 Included: AIR-PWR-B PwrSpply:100-240VAC,48VDC:AP1130,1140,1240,1260,1300,3500 2

Amount in words

Wireless Phone: ( Qty : 2)


1 CP-7921G-A-K9 Cisco 7921G FCC; CCM/CCME UL Reqd; Battery/PS Not Included 2

2 CP-7921G-SW-K9-A Cisco 7921G Software, FCC 2

3 CP-BATT-7921G-STD= Cisco 7921G Battery, Standard 2

4 CP-DSKCH-7921G-BUN Cisco 7921G Desk Top Charger, Power Supply, AC Power Cord 2

5 CP-PWR-DC7921G-UK Cisco 7921G Desk Top Charger Power Supply For United Kingdom 2

6 CON-SNT-DSK7921B SMARTNET 8X5XNBD Cisco 7921G Desk Top Charger, Power Sup 27 CON-SNT-7925G1K SMARTNET 8X5XNBD Cisco 7925 Phone 2

Amount in words

Operators Phone ( Qty : 2)


1 CP-7962G Cisco IP Phone 7962 2

2 CP-7916= 7915 IP Phone Grayscale Expansion Module 2

3 CP-SINGLFOOTSTAND= Footstand kit for single 7914, 7915, or 7916 2

CON-SNT-CP7960 8x5xNBD Svc, IP Phone 7960, Mgr Set (w/User Lic) 2

Amount in words

Executive's phone, ( Qty : 20)


1 CP-7942G Cisco UC Phone 7942 20Amount in words

Officer's phone: ( Qty : 150)


1 CP-7911G Cisco IP Phone 7911G 150

2 CP-PWR-CUBE-3 IP Phone power transformer for 7900 series 64

3 CP-PWR-CORD-UK 7900 SERIES ASIA PACIFIC POWER CORD. 64

4 CON-SNT-CP7911 SMARTNET 8X5XNBD Cisco IP Phone 7911 15

Amount in words


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Cisco Unified Video Advantages: ( Qty : 10)


1 CUVA-V3= Cisco Unified Video Advantage with VT Camera III 10

Amount in words

Attendant Console: ( Qty : 1)


1 CUB-ATT-CON Cisco Unified Business Attendant Console 1

2 CON-ESW-CUBATT ESSENTIAL SW Cisco Unified Bus Attendant Console 1

Amount in words

NMS: ( Qty : 1)


1 CWLMS4.0-100-K9 Cisco works LAN management solution 4.0 100 device, Windows version 1

Amount in words

Distribution Switch: ( Qty : 2)


1 WS-C3750G-12S-S Catalyst 3750 12 SFP + IPB Image 2

2 CAB-STACK-50CM Cisco StackWise 50CM Stacking Cable 2


4 CON-SMBS-3750G12S SMBS 8X5XNBD Catalyst 3750 12 SFP Enhanced Multilayer 2

Amount in words

Fiber Module: ( Qty : 28)


1 GLC-SX-MM GE SFP, LC connector SX transceiver 28

Amount in words

E1/IP Trunc: ( Qty : 1)


1 E-1 E1/IP trunk Charge 1

2 E-1 ConnectivityConnectivity charge and other necessary authority/regulatory body requirements must beavailed by the vendor on behalf of SIBL.

(Vendors are requested to submit detailed requirements / specifications as required.)

1

Amount in words

Add on Module/Accessories: ( Qty : 3)


1 NM 2FE-2W Card NM 2FE-2W Card 2

2 HWIC 2FE Card HWIC 2FE Card 1

Amount in words

PoE Switch 24 Port : WS-C2960-24PC-L: ( Qty : 7)


1 WS-C2960-24PC-L Catalyst 2960 24 10/100 PoE + 2 T/SFP LAN Base Image 7


3 CON-SMBS-C24PC SMBS 8X5XNBD Catalyst 2960 24 10/100 PoE + 2 T/SFP LAN BASE IM 4

Amount in words PoE Switch 48 Port : WS-C2960-48PST-L: ( Qty : 9)SL Product Description Qty

1 WS-C2960-48PST-L Catalyst 2960 48 10/100 PoE + 2 1000BT +2 SFP LAN Base Image 9


3 CON-SMBS-WSC2960 SMBS 8X5XNBD Catalyst 2960 48 5

Amount in words


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SUMMARY OF FINANCIAL OFFER

LAN SETUP AT 18th 21stfl, City Center

Sl Descript ion Amount

01 SIBL 18TH FLOOR North Side @60 Data Users02 SIBL 18TH FLOOR South Side@ 92 Data Users03 SIBL 19TH FLOOR North Side@68 Data Users04 SIBL 19TH FLOOR South Side@18 Data Users05 SIBL 20TH FLOOR North Side@90 Data Users06 SIBL 20TH FLOOR South Side@90 Data Users07 SIBL 21TH FLOOR (North+South)@94 Data Users08 SIBL Systimax Fiber BOM @ Floor Backbone09 Other Accessories requirements

SUB TOTAL

IP PABX solution for 18th 21stfl, City Center, HO01 Call Manager ( Qty : 1)02 Voice Gateway Router ( Qty : 2)

03 IVR-80-NEW-BUNDLE ( Qty : 1)04 Management Phone ( Qty : 2)05 Wireless AP ( Qty : 2)06 Wireless Phone ( Qty : 2)07 Operators Phone ( Qty : 2)08 Executive's phone ( Qty : 1)09 Officer's phone ( Qty : 150)10 Cisco Unified Video Advantages ( Qty : 10)11 Attendant Console ( Qty : 1)12 NMS ( Qty : 1)13 Distribution Switch ( Qty : 2)14 Fiber Module ( As required)15 E1/IP Trunc ( Qty : 1)

16 Add on Module/Accessories ( Qty : 3)17 PoE Switch 24 Port : WS-C2960-24PC-L ( Qty : 7)18 PoE Switch 48 Port : WS-C2960-48PST-L ( Qty : 9)

SUB TOTAL

GRAND TOTAL in words


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Annexure II

Terms and Conditions of the RFP

Terms and Conditions

1. Technical Inspection and Performance Evaluation

Social Islami Bank Limited reserves its right to carry out a Technical Inspection and Performance Evaluation(benchmarking) of the solution offered by the bidders. The vendors will conduct a benchmark/stress test forthe solution with similar configuration, hardware and software environment (operating systems, databaseetc.) proposed to the Bank. Bank shall not be under any obligation to bear any part of the expenses incurredby the vendors for the benchmark/stress tests. The costs incurred by the team representing the Bank, forthe exercise will be borne by the Bank.

2. Bidder Utilization of Know-how for Competitors

Bank will insist on a clause that prohibits the vendors from using any information or know-how

gained in this contract, if awarded, for another organization whose business activities are similar inpart or in whole to any of those of Bank or its agents/correspondents anywhere in the worldwithout prior written consent of the Bank.

3. Proposal Ownership

The proposal and all supporting documentation submitted by the vendors shall become the propertyof Bank unless the bank agrees to the vendors specific requests, in writing, that the proposal anddocumentation be returned or destroyed.

4. Payment Terms

Social Islami Bank Limited will make payment only for Data Center WAN active devices as perfollowing terms:

1. 20% after delivering all the goods.2. 70% after satisfactory commissioning of the complete solution of IP Telephony and LAN.3. 10% after 90 days of acceptance of the complete solution of solution.

5. Earnest Money & Security Money

The selected/qualified vendor bidder shall have to deposit earnest money in the form of Bank Guarantee forthe amount of Tk. 5,00,000/- for installation of LAN and IP PABX valid for 1 year. The period of the BG canbe further extended as per requirements of the Bank. 10% of Bill amount will retain as Security Money untilthe warranty period.

6. Delivery, Installation and Commissioning

The successful bidder shall ensure the delivery of hardware and other bill of material etc. within 45days of the placement of order. The installation of LAN & IP PABX hardware is expected to becompleted within 15 days after delivery. Any downtime required for upgrading/replacement ofhardware should be included as part of the project schedule submitted along with the bid. Keepingin view the criticality of the applications the downtime shall be provided during non-business hours(9:00 PM to 9:00 AM) only.


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8. Suspension of Work

The Bank reserves the right to suspend and reinstate execution of the whole or any part of thework without invalidating the provisions of the contract. The Bank will issue orders for suspensionor reinstatement of the work to the successful bidder in writing. The time for completion of theworks will be extended suitably to account for duration of the suspension.

9. Order Cancellation

Social Islami Bank Limited reserves its right to cancel the order, entirely or partially, in the event ofone or more of the following situations:

a) Delay in delivery beyond the specified period for delivery;

b) Delay in installation beyond specified date of installation; and

In addition, to the cancellation of purchase order, Social Islami Bank Limited reserves the right toappropriate the damages as well as recovery of payment already made to the vendor from theEarnest Money Deposit (EMD) submitted by the vendor. If, the payment such recovered from thevendor after applying mentioned procedures, is short of the payment already made to it, the Bankshall raise a demand notice to the vendor for recovery of such short payment and the vendor shallbe liable to release demanded payment within one week from the date of receipt of such notice or15 days from the issue of notice, whichever is earlier.

10. Warranty

The offer must include minimum comprehensive ONE YEARfull replacement warranty from thedate of acceptance of the solution by the Bank. Bidder shall ensure that all the equipmentssupplied against the order shall be supported by the OEM for at least five years from the date ofaward of contract. A certificate in this regard is to be submitted from the respective OEMs. Thisdoes not however absolve the bidder from its obligations of supporting the hardware during

warranty period. The Bank intends to enter into an Annual Maintenance Contract after the expiryof One years warranty. Full warranty will cover replacement or repairing of the defected /corrupted hardware within 24 hours of reporting of the problem. The problem should be attendedon the spot within 2 hours of reporting.

Sibl Lan Ip Pabx

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