SHEQ September-October 2014

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SHEQ SEPTEMBER/OCTOBER 2014 | R66.00 management SAFETY | HEALTH | ENVIRONMENTAL ISSUES | QUALITY sheqmanagement.com Addressing the health risk of healthcare waste Training and development is YOUR responsibility Substance abuse still drugging SA’s workplaces Noshcon 2014 – a feast of colour BLUE IS THE NEW GREEN AT VWSA

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Published by Charmont Media Global, SHEQ MANAGEMENT aims to provide up-to-date, relevant information to ensure the safety and well-being of employees in the workplace, while assisting them in preparing for emergencies and preventing disasters. It is read by decision-makers in the safety, health and environment arena, company directors, risk managers, health and safety managers, environmental managers, quality managers, SHEQ practitioners, SHEQ officers, training managers, various labour organisations, government agencies and nongovernmental organisations. SHEQ MANAGEMENT is the definitive source for reliable, accurate and pertinent information to guarantee environmental health and safety in the workplace.

Transcript of SHEQ September-October 2014

Page 1: SHEQ September-October 2014

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m a n a g e m e n t

s a f e t y | h e a l t h | e n v i R o n m e n t a l i s s u e s | q u a l i t y

sheqmanagement.com

addressing the health risk of healthcare waste

training and development is YOUR responsibility

substance abuse still drugging SA’s workplaces

noshcon 2014 – a feast of colour

Blue is the new green at

VWSA

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MARSH | MARSH RISK CONSULTING | CRM [email protected] | 011 060 7244www.marsh-africa.com

An authorised financial services provider | FSB/FSP: 8414

CAN YOUR CURRENT SUPPLIER…

MRC combines a broad variety of risk expertise to produce positive results for our clients:

1. Influence your insurance premiums, by improving your SHEQ programmes?

2. Demonstrate a reduction in your Total Cost of Risk?

3. Align your Risk Financing cost to your Risk Management strategic objectives?

• SHEQ Training • Infra-Red Inspection Services • Asset Valuation

• Business Continuity Planning • Risk Assessments • Risk Finance Consulting

• Post Loss Investigations • Incident Management • Fire Protection System Design

• Security Risk Assessment • Environmental Risk Management • COID Administration

Success does not come from eliminating risk.

We help you balance your strengths againstthe risks that come with growth.

SUCCESS COMES FROMMANAGING RISK FOR .GROWTH

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SHEQ Magazine_AdNEW_Apr2014

14 April 2014 08:31:48 AM

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Features

ACCOLADES ALL-ROUND 18 volkswagen Group south africa has won the sJm flex environmental award for the third year in a row … but this isn’t all. the company is attaining accolades for other aspects of the acronym as well.  BURN BABY, BURN! 20 in some circumstances healthcare waste is incinerated. this practice can result in dioxins, furans and other toxic air pollutants being produced as emissions. We investigate.

WHEN UNDER THE INFLUENCE 22 alcohol and drug abuse is widely acknowledged as one of the most prevalent and serious issues facing the south african workplace; it’s a problem that needs to be met head-on, at all levels of an organisation. PUTTING THE COLOUR IN SHEQ 24 year after year noshcon delivers the goods – and the 2014 event was no exception. sheq manaGement enjoyed the mix of information and entertainment.

PROACTIVELY ADDRESSING SkILLS SHORTAGES 34 skills shortages are plaguing various south african industries, yet unemployment numbers remain sky-high! We discover how training can be the “one stone” that tackles these “two birds”.

CERTIFIED TO PREVENT PAINFUL ENCOUNTERS 36have you ever thought about what happens before you strap on your live-saving gear? sheq management takes a look at the origins of personal protective equipment (PPe), as well as the manufacturing and testing processes behind some of today’s equipment.

Published alternate monthly by Charmont media Global

unit 17, northcliff office Park, 203 beyers naude Drive, northcliff, 2195.

P o box 957, fontainebleau, 2032, south africa

tel: 011 782 1070 fax: 011 782 1073/0360

EDITORCharleen Clarke

Cell: 083 601 0568email: [email protected]

ASSISTANT EDITORGavin myers

Cell: 072 877 1605email: [email protected]

SUB-EDITORJeanette lamont

Cell: 083 447 3616email: [email protected]

JOURNALISTSJaco de Klerk

Cell: 079 781 6479email: [email protected]

Claire RenckenCell: 082 559 8417

email: [email protected]

CONTRIBUTORSalbert mushai

email: [email protected]

Jannie Koegelenbergemail: [email protected]

PUBLISHERtina monteiro

Cell: 082 568 3181email: [email protected]

ADVERTISING SALESbarend van Wyk082 885 9042

[email protected]

CIRCULATION MANAGERbev Rogers

Cell: 078 230 5063email: [email protected]

DESIGN AND LAYOUTnelio da silva

email: [email protected]

© Copyright. no articles or photographs may be reproduced, in whole or in part, without specific

written permission from the editor. in the interests of preserving the environment, sheq manaGement is printed on environmentally

friendly paper, using soya-based ink.

www.sheqmanagement.com

m e d i a g l o b a lC H A R M O N T

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MARSH | MARSH RISK CONSULTING | CRM [email protected] | 011 060 7244www.marsh-africa.com

An authorised financial services provider | FSB/FSP: 8414

CAN YOUR CURRENT SUPPLIER…

MRC combines a broad variety of risk expertise to produce positive results for our clients:

1. Influence your insurance premiums, by improving your SHEQ programmes?

2. Demonstrate a reduction in your Total Cost of Risk?

3. Align your Risk Financing cost to your Risk Management strategic objectives?

• SHEQ Training • Infra-Red Inspection Services • Asset Valuation

• Business Continuity Planning • Risk Assessments • Risk Finance Consulting

• Post Loss Investigations • Incident Management • Fire Protection System Design

• Security Risk Assessment • Environmental Risk Management • COID Administration

Success does not come from eliminating risk.

We help you balance your strengths againstthe risks that come with growth.

SUCCESS COMES FROMMANAGING RISK FOR .GROWTH

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SHEQ Magazine_AdNEW_Apr2014

14 April 2014 08:31:48 AM

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Charleen Clarke

Okay i am taking a bit of

journalistic licence here. the

chap at the vito plant is

not actually my most loved

waiter in the entire world. he’s not chaotic

and probably doesn’t hail from barcelona.

his name isn’t even manuel (although, for

the purposes of this article, i’m using this

pseudonym).

by now, i know exactly what you’re

thinking: why am i waxing lyrical about

“my” manuel in sheq manaGement? Well,

because manuel from mercedes-benz is

one of the most passionate fans of quality

that i have ever encountered. he loves

it almost as much as manuel the waiter

loved his hamster (which was actually a

rat).

i met manuel the merc man in the city

of vitoria, which is where the mercedes-

benz vito is assembled – and it was a truly

wonderful experience. i travelled to the

region to drive the marvellous new vito

(which comes to south africa next year)

and also to visit the plant, which is located

in the heart of the basque region in north-

western spain.

While it certainly doesn’t show its age,

the factory is quite old; it’s celebrating

its 60th anniversary as an automotive

production location this year. the first

vehicle rolled off the assembly line there

in 1954, when the plant still belonged to

the auto union company.

the former Daimler-benz aG acquired

the plant in 1981. today the plant site

covers a total area of 600 000 m². it

has a production space of around

370 000 m² and manufactures about

80 000 vans annually for export to

customers all over the world. the vitoria

plant is the second-largest Daimler van

production plant in the world.

manuel the merc man works there as a

manager, and he was tasked with taking a

group of journalists (including yours truly)

around the final assembly section of the

factory. the tour (which, truth be told, i

was dreading) was a revelation – because

of manuel’s huge enthusiasm. in between

apologies for not speaking superb english

(he spoke just like manuel the waiter; i

loved it), our tour guide eagerly showed us

around each nook and cranny of the plant.

unlike the “i know nothing” waiter,

our guide was extremely well informed

about the intricacies of the facility. he

shared lots of facts and figures with

us – such as the news that mercedes-

benz vans had recently invested

€190 million (roughly R2,7 billion) in

the plant. the money was mainly spent

on the modernisation and reorganisation

of the plant’s body shop, paint shop and

assembly area.

examples of these investments in

production include: a new coordinate

measuring machine, which measures

bodies-in-white extremely precisely

to within one millimetre; a new optical

i have terrific news for fans of fawlty towers! manuel is alive and well … and working in the mercedes-benz vito plant in spain!

meeting

MANUEL!

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measuring device for checking body

components; a new waxing facility;

adapted assembly lines; numerous

automation processes and more efficient

laser systems.

an army of new robots was also

acquired and they’re utterly fascinating

to watch. in addition, more than

€8 million (about R116 million) was

invested in vitoria to provide the

employees with around 300 000 hours

of training, to prepare them for the new

model series. naturally, these investments

were made in order to bolster quality.

there are numerous other moves afoot

to ensure good quality too. Just one is a

daily meeting of the most senior managers.

“it no take place in fancy meeting room

though. it take place right here; on the line.

then action can be fast. this is a good idea,

sí (yes)?” manuel the merc man noted with

a huge grin. We all agreed immediately. it

really does make sense – the managers

stand around a meeting table each day,

and discuss various quality issues. then, if

something needs to be addressed, they go

straight to the line and deal with the issue

immediately.

i witnessed one of these meetings

and, in some respects, it’s as daft as

your average scene from fawlty towers

– everyone has to stand (which isn’t

wonderfully comfortable) and it’s also

really noisy, but, according to manuel, these

meetings work wonders when it comes to

maintaining and improving quality.

emilio titos, head of the vitoria

assembly plant, concurs. “our team does

top-notch work, and we are very proud

that we build the new vito in vitoria in

top quality. as a result, vitoria continues

to be the competence centre for mid-

size vans within our global production

network. together with all of the other

participants, we are now looking forward

to the new vito’s success story,” he told

sheq manaGement.

i have no doubt that the vehicle will

be a success – because of that quality.

one of the greatest factors contributing

to that success, however, won’t be the

investment in fancy equipment or even

the millions spent on training. Personally, i

think the sense of pride – as epitomised by

our guide – probably has an even greater

impact on quality.

During our tour, we encountered a

special display of the new vito, and i swear

i saw tears in manuel’s eyes (and, for a

change, they didn’t come from being hit

over the head with a frying pan). “look!”

he urged. “this (is) our new baby! she

beautiful! sí?”

oh, yes she is! but so, too, is the

company’s passion for quality … i would

love to bottle that passion and dish it out

liberally. it would end many companies’

quality woes. | SHEQ

Do you believe that your

employees are passionate about

quality? i would love to hear from

you. email [email protected]

the mercedes-benz vitoria plant is Daimler’s second largest van plant. after the body is coated with paint, employees in the paint shop inspect the quality.

Page 6: SHEQ September-October 2014

SHEQ

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Jaco de klerk

i’m a proud geek and simply have

to draw attention to the plight of

the broken link; as highlighted in

the article: the growing problem of

internet “link rot” and best practices for

media and online publishers, written by

leighton Walter – research editor at the

Journalist’s Resource *.

he explains that, while it was conceived

in the 1960s, the hyperlink came into its

own with hypertext markup language

(html) protocol – a standardised system

for tagging text files to achieve font,

colour, graphic and hyperlink effects on the

World Wide Web (www) – in 1991. there’s

no doubt that the first broken link soon

followed …

on the surface, the problem is simple: a

once-working universal Resource locator

(uRl) – a webpage’s address – is now a

goner. the root cause can be any number of

things: content could have been renamed,

moved or deleted, or an entire site could

have evaporated.

in its own way, the web is a very literal-

minded creature and all it takes is a single-

character change in a uRl to break a link.

a 2014 harvard law school study looks

at the legal implications of internet link

decay and finds reasons for alarm. the

authors, Jonathan Zittrain, Kendra albert

and lawrence lessig, determined that

approximately 50 percent of the uRls in

us supreme Court’s opinions no longer link

to the original information.

they also found that, in a selection of

legal journals published between 1999 and

2011, more than 70 percent of the links no

longer functioned as intended.

the scholars write: “as websites evolve,

not all third parties will have a sufficient

interest in preserving the links that provide

backwards compatibility to those who

relied upon those links. the author of the

cited source may decide the argument in

the source was mistaken and take it down.

“the website owner may decide to

abandon one mode of organising material

for another, or the organisation providing

the source material may change its views

and ‘update’ the original source to reflect

its evolving views.

“in each case, the citing paper is

vulnerable to footnotes that no longer

support its claims. this vulnerability

threatens the integrity of the resulting

scholarship.”

to address some of these issues,

academic journals are adopting use of

digital object identifiers (Dois), which

provide both persistence and traceability,

but, as Zittrain, albert and lessig point

out, many people who produce content for

the web are likely to be “indifferent to the

problems of posterity”.

the scholars’ solution, supported by

a broad coalition of university libraries, is

perma.cc – a service that takes a snapshot

of a uRl’s content and returns a permanent

link (known as a permalink) that users

employ rather than the original link.

this subject still has a lot more to offer,

however, as companies and individuals do

have various other options to eliminate

the weak link that is “link rot”, and can

maximise their site’s long-term utility to

users … more on those in future sound

offs.

* based at harvard’s shorenstein Centre on media, Politics and Public Policy – in the united states – the Journalist’s Resource project examines news topics through a research lens. last year, the american library association named it one of the best free reference websites. | SHEQ

the internet is an endlessly rich world of sites, pages and posts – until it all ends with a click and a “404 not found” error message … this phenomenon, usually caused by “link rot”, is far more than just an occasional annoyance to individual users

plight OF the

BROkEN LINk

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INTERESTING NEWS FOR COFFEE LOVERSassociation between coffee drinking

and the risk of dying. “freedman noted

that the association between coffee and

longevity was similar for men and women

and tended to get stronger as they drank

more coffee.”

“Drink some more coffee”, states

another study, published in mayo Clinic

Proceedings, which found, however, that

both men and women, under the age of

55, who drank more than four cups of

coffee a day, may be at greater risk of an

early death.

the e-Care piece, however, says it best:

“the association with coffee and early

death is only that – an association, not a

cause.”

Johan van Niekerk

Cape Town

i’d love to share some fun facts that

were highlighted in e-Care, a newsletter

provided by Consolidated – an authorised

financial planning business.

in its piece: Drink some coffee, the

company relates the most wonderful news

… it turns out that a “cup of Joe” might just

hold the key to a long life. after following

half a million people, a study found that

those who drank more coffee

seemed less likely to die

prematurely.

the newsletter feature

states that the

findings were published in the Journal of

Caffeine Research and the new england

Journal of medicine. according to the

study’s author, neil freedman, from the

national Cancer institute, the participants

were between the ages of 50 and 71.

“the participants were asked about

their coffee consumption as well as their

lifestyle behaviours; such as whether

they smoked, whether they exercised,

their diet, and even their educational

status,” notes e-Care – adding that they

were then followed over the course of

12 years. “at the end of the study in

2008, the researchers noted whether the

participants were still alive or not,

and, if not, the cause of death.”

the author points out that,

contrary to what you would

think, there is an opposite

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NEWSsheQ

it is estimated that south africa produces an average of 224 million tonnes of

marketable coal per year, with nearly three quarters of that being consumed

domestically. according to the Department of energy, around 77 percent of our

country’s energy needs are directly derived from this fuel ... like it or not, this energy

source will be around for some time.

Pollution from this commodity doesn’t only come from burning it, but also from

transporting it. every time coal is shipped to a new location, coal dust pollution comes

into play, not to mention the Co2 emitted during its shipment around the country

(most coal is mined in mpumalanga). however, all is not lost ...

an innovative partnership between Wescoal trading and logistics intelligence

(lq) has seen the completion of an environmentally friendly product storage and

distribution centre in bellville, Cape town.

andré bojé, Ceo of Wescoal, says he is immensely proud of being part of such an

innovative solution to the coal supply chain process. “Wescoal and Wescoal trading

are very proud to be involved in this environmentally friendly distribution centre. it

reduces our carbon footprint in the overall coal supply process, as the coal barely

touches the ground once extracted from the coal mines in mpumalanga.”

the transport of the commodity has also been moved from road to rail. the 12 m

containers are railed from the Pretcon container terminals in Pretoria, and delivered

to the site on trailers.

the first stage is to decant the 12 m container by tipping the contents into a

large hopper that can accommodate 30 t. this is then fed by conveyor and loaded

into back-door, shipper-owned containers, for delivery or storage.

this new transshipment centre, the first of its kind in africa, results in 10 000 t of

coal (or 350 vehicles) being taken off the road and transported by train per month.

Dirch olsen from lq says that the company is thrilled to be part of this process

and looks forward to further developments in this regard. “a similar facility is already

being planned for Port elizabeth. this process is very clean and enables a seamless

intermodal solution without adding costs to the supply chain. it fits in perfectly with

what drives the lq team – the concept of ‘smart moves’.”

CLEANER COAL FOR THE CAPE

strikes … so abundant in south africa that

they even have their own season, but what

is the real cost of industrial action? Jan du

toit, senior consultant at the south african

labour Guide, paints the numerical picture

in his piece: strikes in numbers – which

cites the annual industrial action Report for

2013, released by the Department of labour

(Dol), as its source.

“in 2012, the monetary impact of

strikes reported to the Dol amounted to

R6,67 trillion compared to ‘only’

R1,07 trillion in 2011. the recently released

statistics for 2013 do not look much better

in any way,” Du toit points out.

according to data collected and analysed

in 2013 by the Dol, there was a rise in the

number of strike incidents, but a drop in

working days lost, in 2013 when compared

to 2012. “about 114 strike cases were

identified and recorded by the department,”

says Du toit. “the number of strikes recorded

is greater than strikes recorded in the last

five years. it represents an increase of

15,1 percent from 2012 to 2013.

“Work days lost decreased by

44,2 percent from 3,3 million in 2012 to

1,85 million in 2013,” notes Du toit.

the industrial action in the mining,

manufacturing and transport industries have

all had a bad impact on the economy of the

country. experts suggest that 2014 will be

no different. “these strikes will continue

to hurt the south african economy and its

investment appeal,” adds Du Doit.

THE NUMERICAL HORROR

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but has the second-highest ranking in

the region.

according to helpage international,

there are currently 868 million people

over the age of 60 – nearly 12 percent

of the global population. by 2050, this

number is predicted to rise 2,02 billion – or

21 percent.

Because every life has a purpose...

We get you home safely

Phone: 0861 SAFETY | +27 11 610-2600 | www.MSAsafety.com

Protecting what matters most Call us today for more information on MSA’s

complete range of safety products.

• Supplied Air Respirators & Escape Devices• Air-purifying Respirators• Head, Eye & Hearing Protection• Fall Protection• Thermal Imaging• Portable Gas Detection• Permanent Gas Detection

Visit MSA at Electra Mining Africa

The Expo Centre at Nasrec in Johannesburg

15-19 September 2014, Hall 5 Stand E28

A global leader in the manufacture and supply of safety products since 1914, MSA offers a comprehensive range of reliable and comfortable safety solutions that exceed industry standards. Experience, on-going research and development ensure we keep you protected from harm.

Comprehensive service and training - We complement our products with a full-service back-up and maintenance programme, supported by personalised training to ensure equipment is ready for use in any situation that demands fail-safe protection.

the world is ageing fast. according to

the Global ageWatch index, developed by

non-governmental organisation helpage

international, there will be more people

over the age of 60 than children under 10

by 2030 …

the organisation believes data is

needed to spur informed debate on ageing.

the 2014 edition of the Global ageWatch

index, ranks 96 countries according to

the social and economic well-being of the

elderly, measuring four key areas: income

security, health, personal capability and an

enabling environment.

AGE IN NUMBERS

SAVE THE DATE!

osh expo africa, the continent’s

premier occupational health and

safety exhibition, will be back at

Gallagher Convention Centre from

may 12 to 14, 2015.

Whether you will be exhibiting

or visiting, make sure you register

early! Please visit the osh expo

africa website for full details.

helpage international states that the

index represents 90 percent of people

over the age of 60 across the world.

Globally, norway tops the index this

year, closely followed by sweden. the top

ten regions are in Western europe, north

america, australasia and Japan. the worst

place for an older person is afghanistan.

Ranked only just above it are mozambique,

West bank and Gaza, then malawi.

Closer to home, south africa

ranks low on the index at 80 overall,

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NEW

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9 Because every life has a purpose...

We get you home safely

Phone: 0861 SAFETY | +27 11 610-2600 | www.MSAsafety.com

Protecting what matters most Call us today for more information on MSA’s

complete range of safety products.

• Supplied Air Respirators & Escape Devices• Air-purifying Respirators• Head, Eye & Hearing Protection• Fall Protection• Thermal Imaging• Portable Gas Detection• Permanent Gas Detection

Visit MSA at Electra Mining Africa

The Expo Centre at Nasrec in Johannesburg

15-19 September 2014, Hall 5 Stand E28

A global leader in the manufacture and supply of safety products since 1914, MSA offers a comprehensive range of reliable and comfortable safety solutions that exceed industry standards. Experience, on-going research and development ensure we keep you protected from harm.

Comprehensive service and training - We complement our products with a full-service back-up and maintenance programme, supported by personalised training to ensure equipment is ready for use in any situation that demands fail-safe protection.

there were heavy hearts, and some tears, when team-freedom Won

(a proudly south african electric vehicle – ev – conversion company)

released freedom3 back into the wild on august 21.

“she’s now on route back to her home in Chobe, botswana,” says

lizette Kriel, strategy and brand manager, as well as a co-owner and

the fairer half of the freedom Won team (the other being a visionary

engineer, antony english).

the team will see her again this october – strutting her electric stuff

– when they spend some time at the Chobe Game lodge, in botswana’s

Chobe national Park, when commissioning freedom4 – Chobe’s first

electric “skimmer” river boat …

freedom3, a special electric land Rover created by freedom Won,

is a Defender 130 pickup with crew cab. it was originally fitted with a

2,5-litre, td5 diesel engine and a five-speed manual gearbox.

freedeom3 has been transformed almost beyond recognition under

the bonnet, but the exterior remains unaltered and distinctly land

Rover. the magic lies in the 80 kW permanent magnet motor that is

coupled directly to the original transfer case, which delivers 600 nm at

low speeds – thus effectively eliminating the need for a gearbox.

“We have retained the high/low and diff-lock functions in the transfer

case, so it is still a very rugged off-roader …” Kriel explains. “it is capable

of creeping along sandy rutted tracks and climbing rocky ascents, then

setting out on the open road at speeds up to 120 km/h.“

a typical range on sand tracks is estimated at 120 km. “on the open

road she will manage 150 km if driven carefully,” Kriel points out. “an

average charge will be two to three hours, or six hours if the cells have

been fully depleted.”

FREEDOM WON: AN EV IS RELEASED BACk INTO THE WILD

a new study, led by the united states-based national Centre

for atmospheric Research (nCaR), estimates that more than

40 percent of the world’s garbage is disposed of through

unregulated burning – which emits gases and particles that

can substantially affect human health and climate change.

“air pollution across much of the globe is significantly

underestimated, because no one is tracking open-fire

burning of trash,” says nCaR scientist Christine Wiedinmyer,

lead author of the new study.

Wiedinmyer and her co-authors estimate that 1,1 billion

tonnes, or 41 percent, of the total waste generated globally

each year is disposed of through unregulated burning. the

countries producing the most total waste, according to the

study, are China, the united states, india, Japan, brazil, and

Germany. those with the greatest emissions from trash

burning are China, india, brazil, mexico, Pakistan and turkey.

it states that as much as 29 percent of human-related

global emissions of small particulates (less than 2,5 microns

in diameter) come from the fires, as well as ten percent

of mercury and 40 percent of a group of gases known as

polycyclic aromatic hydrocarbons. these pollutants have

been linked to such significant health impacts as decreased

lung function, neurological disorders, cancer and heart

attacks.

“this study was a first step to assess the magnitude of

this issue,” says Wiedinmyer. “the next step is to look at

what happens when these pollutants are emitted into the

atmosphere – where are they being transported to and which

populations are being most affected.”

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• Management awareness presentations• Legal registers • System consultations

• Legal training - OHS/MHS Act, Environmental Law, Legal Liability training• Legal consultations and opinions • Legal compliance audits

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: 012 345 2388/082 413 3411 : 086 513 8295 : [email protected] : www.legricon.co.za

L E G R I C O N

Legricon offers a wide range of consulting, auditing and training services to assist organisations in achieving and maintaining legal compliance, with specific focus on occupational safety, health and environmental (SHE) management. Legal compliance is necessitated

by legal risks associated with non-compliance, as well as by formalised management system frameworks and guidelines such as the King II Code on Corporate Governance, ISO 14000 and OHSAS 18000.

‘Clarifying Compliance Complexities’

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albert mushai, with a contribution by Professor Robert W vivian, looks at an interesting battle between economists and lawyers in the management of the asbestos Relief trust

FOr law Or

MONEY

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Occupational health and

safety litigation in south

africa has been limited,

essentially because the

Compensation for occupational injuries

and Diseases act (CoiD) prevents

employees from suing their employers.

the Constitutional Court decision of

thembekile mankayi versus anglogold

2011, however, uncovered a previously

unknown gap in the legislation.

Closely allied to the issue of litigation

is a problem arising from economic

theory, called the Principal-agent

problem. economically speaking, it can

be argued that it is the most pervasive

and intractable economic problem in

the world. it has many manifestations

and many labels, but, for the purpose

of this article, Principal-agent will do.

further, the Principal-agent problem,

as recognised today, bears little

resemblance to the way it was originally

formulated.

the Principal-agent problem arises

where the agent purports to act for, and

in the interests of, the Principal, but, in

reality, the agent acts contrary to his

mandate; often acting for himself, for

his own benefit and usually against the

interests and benefit of the Principal.

as indicated, the problem is pervasive.

it exists in every field of economic

activity; it’s sometimes called a conflict

of interest. at other times it can be

called regulatory capture, a moral hazard,

adverse selection – and so on. the agent

will always claim to be acting in the

interests of the Principal, but the facts

will reveal a different picture.

lawyers also recognise a Principal-

agent relationship, but are more

conservative. they believe the agent will

act in terms of the mandate. lawyers are

more trusting than economists and they

have a much narrower concept of the

Principal-agent relationship.

take a simple example: in a

democracy, the people (Principals) elect

representatives (agents). the people

believe their representatives will act in

their interests. however, once elected,

their agents quickly use the system for

their own benefit.

When the Principals complain, after

witnessing the opulent lifestyle of the

agents; who are driving multi-million

rand cars, flying first class around the

world, spending hundreds of millions on

their private houses, with armed guards

pushing the people out of the way – and

so on, they are told the wealth will trickle

down; yet it never does.

and so, the agents do very well at

the expense of the Principals. in 1776,

adam smith pointed out that the division

of labour was the most efficient way

for an economy to function. today the

division of labour is widespread. there

are agents everywhere. With the division

of labour, however, comes an unintended

consequence; the Principal-agent

problem.

not much thought has been devoted to

the Principal-agent problem in litigation,

but the very limited occupational-health

litigation in south africa seems to

demonstrate the Principal-agent problem

may well be alive and well within litigation

framework.

in 1997, complex asbestosis litigation

was launched in england against Cape

plc, claiming on behalf of south african

victims of asbestos. as the litigation

progressed, it became clear that Cape plc

was in a precarious financial position. this

was reflected by its share price, which,

in oct 2001, had plummeted to £0.11

per share. it became clear that, even if

the case was won, Cape plc probably

would not be able to pay as it would

possibly follow other former asbestos

manufacturers into insolvency.

almost seamlessly, the litigation then

switched to an action in south africa,

against the south african company

Gencor. at the time, Gencor was in the

process of restructuring to form what

would become bhP billiton. What could

possibly be long drawn-out litigation

would delay the restructuring and, in

2003, Gencor decided to avoid litigation

and to settle the matter out of court.

eventually, trusts were established for

the benefit of the victims of asbestosis.

one of these trusts is the asbestos

Relief trust.

the 2013 annual Report of the trust

reveals an interesting development taking

place. the purpose of the trust is for

the benefit of those who suffered from

asbestosis (the Principals). Potential

beneficiaries needed to contact the trust

and apply for compensation. the trustees

(the agents) would then ensure that, if

they met the requirements, they would be

compensated from the funds held in trust.

the trust could expect to receive many

applications, all of which would have to

be considered. this indeed happened. as

of the april 28, 2013, 14 500 enquires

had been received. During the litigation,

the lawyers claimed to be acting for

7 500 registered claimants against Cape

plc and, of course, once Gencor became

party to the litigation, additional litigants

could be added.

the problem is that once the trust was

established, many who did not qualify

also approached the trust for money.

these included some of the original

7 500 plus, who joined the register of

litigants, although they did not qualify for

compensation.

of course these applicants had to be

turned away. the trustees (agents) had

no option but to reject these claims, since

they did not fall within the parameters

specified in the trust deed. by doing

so, the agents would be protecting the

interests of the real victims of asbestosis,

the Principals, as expected by the

lawyers.

thus, it seemed as though the

economists would be wrong. agents

do indeed act in the interests of the

The trustees had no option but to reject

these claims; by doing so they were protecting the real victims of asbestosis.

»

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Principals. in this case, the trustees were

doing what is legally required of them. in

the Principal-agent framework, they were

acting in terms of their mandate. the

Principal-agent problem in economics,

however, warns that agents will not keep

within their mandate and that funds will

be used for purposes outside of the terms

of the mandate.

it was not long after the formation

of the trust, that people, who had put

their names down as claimants, started

to demand money – even although they

were not victims of asbestosis. trustees

(agents) continued to refuse to make any

payments to these claimants.

During may 2012, the trustees were

requested to meet with the deputy

minister of mineral resources in Pretoria.

at the meeting, it was suggested that the

trust pay R30 million to individuals, who

did not meet the criteria, as an ex gratia

payment.

the payment was supported by the

office of the premier of northern Cape.

and so the Principal-agent problem of

economics appears. in this case, the

trustees continued to refuse to make

the payments. on the face of it, it looked

as though the economic Principal-agent

problem would not arise, and the lawyers

would be correct.

in terms of legislation (the trust

Property Control act), trusts fall under

the control of the master of the high

Court. in october 2012, the trustees were

summoned to the office of the master

of the north Gauteng high Court, in

Pretoria, for a meeting. Representatives

of the deputy minister and office of

the premier were in attendance. the

meeting was presided over by the Chief

master of the high Court.

once again it was indicated that the

trustees should pay over funds to people,

who did not qualify in terms of the trust

deed. Without prior notice, the Chief

master then advised that he was going

to unilaterally appoint two additional

trustees. their appointments were not

made at the request of the trustees

(agents) or the beneficiaries (Principals),

or in consultation with them. on the

august 5, 2013, the master appointed

the two additional trustees.

it now remains to be seen whether

the trust will start distributing funds that

are not authorised by the trust deed.

the economic Principal-agent theory

indicates that this may well happen.

lawyers will say it cannot happen. it will

be interesting to see who is correct; the

lawyers or economists! | SHEQ

Legally Speaking is a regular column by Albert Mushai from the school of Economics and Business Sciences, University of the Witwatersrand. Mushai holds a master’s degree from the City University, London, and was the head of the insurance department at the National University of Science and Technology in Zimbabwe before joining Wits University as a lecturer in insurance. 

What is SHEQsys? SHEQsys is an online web-application, which allows users and managers to log, investigate, report and determine trends of Safety, Health, Environment and Quality related activities. It does this through the use of smaller modules which all work individually, or together, in an easy to navigate web interface with in-built wizards to assist users in operating the system.

Modules SHEQsys is the framework, the modules are the tools you plug into it. This basically means that SHEQsys can be scaled to meet your needs, now or later.

Reports Extensive reporting capabilities are included, across all modules of SHEQsys, from basic listings, to full graphical analysis. Custom filters can be applied and the results are often colour-coded for easy identification.

Email Notifications Throughout SHEQsys, email notifications will be sent to relevant people when events take place.

Installation No installation on user’s computers is required as SHEQsys is a web-application, which can be hosted on our dedicated server.

Contact Please contact us if you would like to know more, or if you would like to request a demonstration, or evaluation system. Telephone: +27-011-8497053, +27-082-4432281 Website: www.SHEQsys.com Email: [email protected]

Innovation Users can log; investigate and implement innovations and ideas which save time; money or improve SHEQ.

Incident

Allows users to easily log Incidents of varying severity and level from Low Risk Potential Incidents and Near Misses to High Risk Incidents. Investigation is fully customisable and follows approval routes to ensure proper completion.

Audit

Conduct audits; inspections and surveys with customisable templates with percentage based scoring. Raise incidents or feedback directly from audit findings.

Feedback

All users can express constructive feedback whether negative or positive to keep open communication between different areas.

Trend Pareto Analysis

Generate Pareto analysis of production process defects or any quantifiable value. Allowing you to easily identify common problems and correct them.

Call Report

Look after your customer/supplier relations by documenting meetings and assigning individuals to follow up outstanding requests.

Risk Assessment

Record process or system risks and provide proposed suggestions for improvement and reduced risk.

Document Control

Manage controlled company documents and ensure you always have the latest revision as well as access to historical revisions.

Instrumentation

Keep track of and maintain instrumentation calibration via a schedule with full calibration history.

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What is SHEQsys? SHEQsys is an online web-application, which allows users and managers to log, investigate, report and determine trends of Safety, Health, Environment and Quality related activities. It does this through the use of smaller modules which all work individually, or together, in an easy to navigate web interface with in-built wizards to assist users in operating the system.

Modules SHEQsys is the framework, the modules are the tools you plug into it. This basically means that SHEQsys can be scaled to meet your needs, now or later.

Reports Extensive reporting capabilities are included, across all modules of SHEQsys, from basic listings, to full graphical analysis. Custom filters can be applied and the results are often colour-coded for easy identification.

Email Notifications Throughout SHEQsys, email notifications will be sent to relevant people when events take place.

Installation No installation on user’s computers is required as SHEQsys is a web-application, which can be hosted on our dedicated server.

Contact Please contact us if you would like to know more, or if you would like to request a demonstration, or evaluation system. Telephone: +27-011-8497053, +27-082-4432281 Website: www.SHEQsys.com Email: [email protected]

Innovation Users can log; investigate and implement innovations and ideas which save time; money or improve SHEQ.

Incident

Allows users to easily log Incidents of varying severity and level from Low Risk Potential Incidents and Near Misses to High Risk Incidents. Investigation is fully customisable and follows approval routes to ensure proper completion.

Audit

Conduct audits; inspections and surveys with customisable templates with percentage based scoring. Raise incidents or feedback directly from audit findings.

Feedback

All users can express constructive feedback whether negative or positive to keep open communication between different areas.

Trend Pareto Analysis

Generate Pareto analysis of production process defects or any quantifiable value. Allowing you to easily identify common problems and correct them.

Call Report

Look after your customer/supplier relations by documenting meetings and assigning individuals to follow up outstanding requests.

Risk Assessment

Record process or system risks and provide proposed suggestions for improvement and reduced risk.

Document Control

Manage controlled company documents and ensure you always have the latest revision as well as access to historical revisions.

Instrumentation

Keep track of and maintain instrumentation calibration via a schedule with full calibration history.

Page 16: SHEQ September-October 2014

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what is the difference

between a coach and a

mentor?

a coaching relationship

is initiated as a result of the manager

or supervisor’s job description, which

translates to a formal and hierarchical

relationship. there is always a specific

objective to be achieved, which is often

task orientated. it is driven and initiated

by the coach.

the relationship between coach and

employee is based on the task being

taught. When this has been mastered, the

relationship is over until the next task.

a mentoring relationship is based on

the holistic development of an employee

during his or her career, and not solely in a

single area of operation. a mentor does not

offer only work-related advice and support,

but also supports and advises on personal

matters.

this area of communication is generally

initiated by the business, or by encouraging

employees to seek a mentor from an

approved panel, or to choose someone

they are comfortable with.

mentorship can be time bound within

a formal process, which can continue

informally after the agreed period, and by

agreement between both parties.

in a nutshell, a mentor provides advice

on career, development opportunities and

what it would take to become a leader.

the coach, on the other hand, is more

of a tutor; observing the employee’s work

and actions and providing comments on the

execution and skills which may be lacking.

having focused on communication with

customers in the last series of articles, it is

important to state that good communication

is also central to being a great coach and

mentor. it is most important to develop

superb communication skills.

the distinct attributes that make up any

messages being communicated are words,

measured at seven percent of the total;

tone, at 38 percent; and body language, at

55 percent.

it is, therefore, imperative to project a

positive image when communicating. note

how a motivational speaker carries him or

herself when addressing an audience …

the first key element of communication

is the sender. this person begins the

communication by taking an idea or

subject and relating it to the receiver. the

message is then coded in order for the

receiver to understand what is needed.

this coding can take various forms such as

written or spoken language, or non-verbal

communication. the sender will decide on

the best form of communication to use for

the subject at hand.

the person receiving the message

needs to decode and interpret the

message and understand it fully. if this

does not take place, communication would

have been lost.

a very important aspect of

communication is that the receiver

responds in some way, thus initiating a

two-way conversation, assuring the sender

that the message has been understood as

it was intended. this response can, once

again, take various forms; for example,

verbal or written communication, or a nod

of the head.

Going forward, we will focus on

developing coaching and mentoring skills

of the highest order. | SHEQ

RA

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HE

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having looked at leadership over the past few months, we now need to focus on coaching and mentoring. the first important skill to consider is communication

COaCh, mentOr,

COMMUNICATE

Jannie Koegelenberg is passionate about promoting positive customer experiences. He runs the EDGE Training Consultancy, a leading provider of world class training and development programmes that meaningfully change and impact on people’s lives. He has a 38-year track record in the motor industry, having worked at Mercedes-Benz distributor United Cars and Diesel Distributors, Ford Motor Company SA and Toyota SA Marketing.

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ALI

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a survey by the international organisation for standardisation (iso) shows how management systems help tackle global challenges. ian osmond, business development manager at lloyd’s Register quality assurance (lRqa), explains

against the backdrop of all

of the major iso standards

currently under revision,

the latest iso survey of

Certifications indicates that achieving

certification to iso management

system standards is still very much a

priority.

With both iso 9001 (quality) and

iso 14001 (environmental) at Draft

international standard (Dis) stage,

providers of consultancy, assessment,

certification and training services are

gearing up for potentially the single

largest increase in activity in the

history of the management systems

industry.

interested parties, including

organisations, quality/environmental/

health and safety managers and

consultants, as well as certification

bodies, are all trying to interpret the

changes as they happen.

iso’s survey shows that a grand

total of 1 541 983 certificates had been

issued worldwide by December 2013,

representing a four percent increase

year-on-year. this annual survey, now

entering its third decade, continues

to provide a pragmatic picture of

certifications to iso’s management

system standards across the globe.

on trend from previous years,

the latest edition demonstrates

reliable performance for all seven iso

management system standards covered

in the survey, including: quality/

automotive quality, environmental,

energy, information security, food and

medical devices.

through lRqa’s membership

of the independent international

organisation for Certification (iioC),

the organisation participates in all

of the major committees helping

to shape the future of the world’s

leading iso standards – including

iso 9001, iso 14001 and iso 45001

(the new iso standard for occupational

health and safety, set to replace

ohsas 18001). this allows the

lRqa to design its services to make

the transition to the new standards

as seamless as possible for the

many thousands of clients served

worldwide. | SHEQ

it’s an ideal time tO get

CERTIFIED

ISO’s survey shows that a grand total of 1 541 983 certificates had been issued

worldwide by December 2013.

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the Changing FaCe OF

RISk MANAGEMENT

as a relatively new discipline, risk management continues to be a constantly researched subject matter – with many experts doing their best to reflect on its effectiveness and predict its future, especially during this era of economic turmoil. one such attempt has been by steve Culp, senior managing director of accenture finance & Risk services

Based in london, Culp has

more than 20 years of global

experience, working with

clients to define strategy

and execute change programmes across

a broad spectrum of risk management

and finance disciplines. he outlines eight

business and technology trends that

shape risk management:

Entrenchment of a good risk

culture: a number of organisations are

beginning to provide internal training

for staff on risk management, and

discussions are aimed at ensuring that

all employees understand their role in

managing risk within the organisation.

Risk processes that expect more

complexities in the marketplace:

Companies need risk management

capabilities to support scenario planning

and risk mitigation, and they need

information based on more than just a

finance or process perspective. they

need to be able to look at different

markets, customers and product lines in

a more sophisticated manner.

A more global shift (non area-

specific processes): Risk management

best practice is no longer concentrated

in the usual regional centres. With moves

into new and unchartered territories, the

risk discipline has to deal with factors

around new cultures in the new markets

and a workforce that is linked only

through technology.

the challenge is ensuring consistency

around the risk process and entrenching

risk buy-in in areas that are different in

terms of doing business, have different

market conditions and that have

different maturity levels, when it comes

to risk management. 

Technology: there is a need to

integrate, align and harness technologies

in a way that will better serve the

business and deliver the outputs

and insights required to outpace the

competition. this is not only true

for the risk management aspect of

an organisation, but every aspect of

business, from product development to

customer services.

Better alignment between the

roles of chief risk officer and chief

financial officer:  the increasing

levels of investment and focus on risk

management puts more pressure on risk

officers to demonstrate the benefits of

the process, by linking the outcomes

from risk management processes more

directly to business outcomes and

tangible cost reductions.                                                                          

Fostering better partnerships

internally and externally: many

organisations are more actively seeking

collaboration with the risk function

and distinct measurements of the risk

roles in new projects and day-to-day

business. through a sometimes “forced”

collaboration, companies attempt to

ensure a clear and measureable risk

process in which everyone is involved.

A risk-orientated strategy

for the changing regulatory

environment: across the globe, there

has been a change in “regulatory

waves” as a result of the recent tough

economic conditions. the new trend

is to implement an integrated risk

management framework more  suited

to meeting strategic business needs,

while taking into account an ever-

changing regulatory environment.

Harmonisation and linking of

operational processes to the bigger

role of risk: Process issues (that usually

have a small degree of risk) have clear

risk assessment criteria to ensure that,

ultimately, they do not snowball and

create risks at a later stage. | SHEQ    

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????

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In addition to o cial guidance for work place risk assessment (OSHA, NIOSH, EN) Ansell always recommends a trial prior to validation of any kind of protective piece of equipment including gloves and sleeves; should any application profi le require “EN 374 cat. III” or the like certifi ed glove, Chemical resistant glove design should then become a fi rst choice.

Oil is everywhere. Apparently dry environments aren’t always dry. Long-term exposure to oil can have serious health risks and a� ect your productivity.

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vehicle manufacturers the world over are embracing sheq standards to the full – and it isn’t going unnoticed. volkswagen Group south africa has won the sJm flex environmental award for the third year in a row … but this isn’t all. the company is also attaining accolades for other aspects of the acronym

it’s said that no good deed goes

unnoticed, and the exporters Club

is proving this point. the club’s top

annual environmental accolade,

which recognises companies for their

efforts in implementing environmentally

responsible manufacturing practices, has

been presented to volkswagen Group

south africa (vWsa).

the company received this prize, along

with the original equipment manufacturer

(oem) of the year award, at the annual

banquet of the exporters Club of south

africa: eastern Cape – held at the Port

elizabeth boardwalk Convention Centre.

according to the judges, vWsa is a

worthy winner: “it continued to reduce

the carbon footprint of its factory and

products and also introduced a unique

spraying system in its paint shop, which

has significantly reduced hazardous waste

in the production process.”

THE ENVIRONMENTAL MAGIC BEHIND

THE NEW PAINTING PROCESS

the new painting technique, called

the bell bell process, is 100-percent

electrostatic. vW’s manufacturing plant,

in uitenhage in the eastern Cape, is

the first paint shop in the vW Group

to introduce a water-borne derivative

of this painting process (before this it

had been used only with solvent-borne

paint). the spraying system reduces

hazardous waste, while improving the

painting efficiency levels.

“there are two different application

processes – one for uni-base colours (for

example red, white and black) and a second

for metallic colours (for example silver or

shadow blue),” explains nico serfontein,

head of the paint shop at vW’s uitenhage

manufacturing plant.

“the first application process, employed

in base Coat station 1, is used for all colours;

uni-base and metallic and is referred to as

an esta or bell application.”

he continues: “the second, more

conventional application process is used

in base Coat station 2, where only metallic

cars are painted with a second coat. this

system works on the same principles as

a manual spray gun, except that a double

gun configuration is mounted at the end of

a robot arm. it is referred to as a spraymate

system.”

aCCOlades

ALL ROUND

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the esta system’s main advantage is

that it uses electrostatics to improve the

transfer efficiency of atomised paint. in

short, 70 percent of the paint goes onto

the car and the rest is disposed of as

waste.

base Coat station 2, on the other hand,

has a transfer efficiency of only 35 percent,

with around 65 percent of the atomised

paint going to waste, but the spraymate

system improves the colour’s appearance

on a painted surface.

With the esta system, however, the

application is a lot softer – which means less

over spraying and fewer chemicals in the

washout area. this, in turn, has lowered the

volatile organic compound (voC) emissions.

the bell bell painting process also uses

less compressed air, resulting in increased

energy efficiency.

David Powels, managing director at

vWsa, says that the new painting system

is in line with the vW Group’s “think blue.

factory” strategy, which aims to reduce the

environmental impact of each car produced

by 25 percent.

THINk BLUE. FACTORY – NOT JUST

A STRATEGY, BUT PART OF THE

COMPANY’S CULTURE

this global, wide-ranging umbrella brand

defines the Group’s ambitious strategy of

transforming its vehicles, manufacturing

processes and business operations to

environmentally conscious elements that

would make the hardiest of hippies proud.

it aims to reduce the environmental

impact of all existing factories and new vW

locations by 25 percent by 2018. and the

uitenhage plant is definitely making blue

the new green …

it recycles over 23 000 t of waste a year.

some of it does get disposed of normally,

but this 2 900 t pales in comparison to the

amount being recycled.

the company has also been salvaging

steel for more than 50 years – with paper,

cardboard and plastic recycling inaugurated

13 years ago.

all the paper, ink cartridges, cardboard

and scrap steel that the plant generates is

sent to its self-sufficient waste yard where

it is bailed and compacted. from here, the

waste bails are sent to companies such as

Reclaim and sappi. the funds generated

from recycling are used to pay for the

labour and equipment used in the yard.

vWsa is also ensuring that everyone

is kept in the environmentally friendly

loop with an internal “think blue. factory”

awareness campaign. through this

the company aims to communicate the

goals and key messages regarding the

“think blue. factory” strategy to all vW

employees.

as part of the awareness campaign, the

“think blue. Pavilion” – specially designed

as an information point for the strategy –

has been erected at the uitenhage plant.

itself an environmental ambassador, the

pavilion is built out of new and recycled

material (sourced from the waste yard) and

eco-friendly, water-based products have

been used to paint the walls and varnish

the floors.

the structure is divided into four

quadrants; each dedicated to the “think

blue.” focus areas of waste, water,

energy as well as Co2 and volatile organic

compound (voC) emissions. surrounding

the pavilion is a “think blue. Garden”

that houses water-wise plants.

this area will remain a green space,

for vW employees to enjoy, once

the awareness campaign has been

completed and the pavilion removed.

the sJm flex environmental

award’s judges add that, over

the last three years, through the

environmental “think blue. factory”

strategy, the company has reduced

its electricity usage by 20 percent,

waste disposal by 26 percent, water

usage by 40 percent, Co2 emissions

by 14 percent and voC emissions by 18

percent.

“vWsa is a clear leader in the area of

environmental awareness,” says quintin

levey, exporters Club chairman and one

of the judges. “it has dedicated a large

amount of time and a large sum of money

to assessing and monitoring the reduction

of its carbon footprint.”

ENVIRONMENTALLY CONSCIOUS AND A

“QUALITY” AMBASSADOR

as for the oem of the year award, the

eastern Cape branch of the exporters Club

presented this accolade to vWsa for the

2013 export volume of its Polo model

(to over 30 different countries) and its

parts and accessories turnover volume (the

highest in vWsa’s history).

the judges point out that vWsa has

achieved first place in the passenger car

market for the fifth year in a row, was

awarded gold status for audi and vW on

the iPsos customer satisfaction index and

was placed first and second in the dealer

satisfaction index.

the company’s customer interaction

centre was also voted the number one

call centre in south africa, at the Contact

Centre management Group’s (CCmG’s)

annual Contact Centre awards, held

in Johannesburg. (CCmG is the official

professional association responsible

for the development of businesses and

individuals in the south african contact

centre industry.)

vWsa scooped up two gold awards; one

for best supervisor and another for best

Workforce Planner. the centre also won

silver for best Contact Centre manager and

a bronze award for best Contact Centre

service Professional.

sir John vanbrugh, an english architect

and dramatist who lived in the early

18th century, said it best: “virtue is its

own reward. there’s a pleasure in doing

good which sufficiently pays itself.”

however, there’s nothing wrong with due

acknowledgement every now and then

… especially if what you’re doing keeps

customers happy and is better for the

environment. | SHEQ

mD of vWsa, David Powels, with the company’s thrid consecutive sJm flex environmental award.

Page 22: SHEQ September-October 2014

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SHEQ

IN

HEA

LTH

CAR

E

Visit www.sanitech.co.za or call 011 823 6060 or 086 110 8642 for the branch nearest you

Sanitech offers fully compliant sanitation and hygiene solutions to protect the environment, your staff and clients.

OHSAS 18001:2012 certifi ed Registered Waste Transporter Members of CIDB Members of Institute Waste Management

DSJ-1486 - Sanitech - Print ad 74 x 210 V4 FA.indd 1 2014/08/15 2:49 PM

healthcare waste is often incinerated and dioxins, furans and other toxic air pollutants may be produced as emissions. ClaiRe RenCKen investigates

Over the last few years,

there has been growing

controversy over the

incineration of healthcare

waste. in some instances – including

when wastes are incinerated at low

temperatures, or when plastics that

contain polyvinyl chloride (PvC) are

incinerated – dioxins, furans and co-planar

polychlorinated biphenyls (PCbs) may

be produced as emissions and/or in

ash. exposure to these substances

can sometimes lead to adverse health

effects.

among the different dioxins and

furans, not all have the same toxicity;

some are even harmless. Dioxins, furans

and co-planar PCbs are persistent

substances that do not readily break

down in the environment and that bio-

accumulate in the food chain.

long-term, low-level exposure of

humans to dioxins and furans may lead

to impairment of the immune system, as

well as impairment of the development

of the nervous system, the endocrine

system and the reproductive functions.

short-term, high-level exposure may

result in skin lesions and altered liver

function. exposure of animals to dioxins

has resulted in several types of cancer.

the international agency for Research

on Cancer (iaRC) classifies dioxins as a

“known human carcinogen”. however,

most of the evidence documenting the

toxicity of dioxins and furans is based

on studies of populations that have

been exposed to high concentrations of

dioxins, either occupationally or through

industrial accidents. there is currently

insufficient evidence to prove that

chronic, low-level exposures to dioxins

and furans cause cancer in humans.

the safe disposal of healthcare

waste generated at smaller rural clinics,

or larger facilities where adequate,

well-operated infrastructure exists,

is feasible. however, the volume of

waste generated within large facilities

where resources are limited, or during

immunisation campaigns, may be difficult

to dispose of safely.

to reduce exposure to toxic pollutants

associated with the combustion process,

best practices for incineration must be

promoted and should include:

• effective waste reduction and waste

segregation, ensuring that only

appropriate wastes are incinerated;

• situating incinerators away from areas

that are populated, or where food is

grown, thus minimising exposure;

• a properly engineered design, ensuring

that combustion conditions are

appropriate, for example, sufficient

residence time and temperatures

to minimise products of incomplete

combustion;

• Construction of disposal units that

follow detailed dimensional plans,

thus avoiding flaws that can lead

to incomplete destruction of waste,

higher emissions and premature failure

of the incinerator;

• Proper operation of incinerators, which

is critical to achieving the desired

combustion conditions and reducing

emissions;

• Periodic maintenance to replace or

repair defective components, including

inspection, spare parts inventory and

record keeping;

• enhanced training and management

– possibly promoted by certification

Burn BaBy,

BURN!

Page 23: SHEQ September-October 2014

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IN

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LTH

CAR

E

Visit www.sanitech.co.za or call 011 823 6060 or 086 110 8642 for the branch nearest you

Sanitech offers fully compliant sanitation and hygiene solutions to protect the environment, your staff and clients.

OHSAS 18001:2012 certifi ed Registered Waste Transporter Members of CIDB Members of Institute Waste Management

DSJ-1486 - Sanitech - Print ad 74 x 210 V4 FA.indd 1 2014/08/15 2:49 PM

and inspection programmes for

operators; and

• the availability of an operating

and maintenance manual and

maintenance programmes.

the World health organisation

(Who) aims to promote effective

non-burn technologies for the final

disposal of medical wastes, to avoid

both the disease burden from unsafe

healthcare waste management, and

the potential risks from dioxins,

furans and co-planar PCbs. the

Who has committed to:

• Prevent the health risks

associated with exposure to

healthcare waste for both

health workers and the public,

by promoting environmentally

sound management policies for

healthcare waste;

• support global efforts to reduce

the amount of noxious emissions

released into the atmosphere,

to reduce disease and defer the

onset of global climate change;

• support the stockholm

Convention on persistent organic

pollutants (PoPs);

• support the basel Convention

(1989) on hazardous wastes and

other wastes;

• Reduce the exposure to toxic

pollutants associated with the

combustion process through

the promotion of appropriate

practices for high temperature

incineration. | SHEQ

Burn BaBy,

BURN!

GLOVES IN A BOTTLE

Working in an environment where you

are constantly coming into contact with

moisture-depleting irritants can result in

dry, cracked, red, itchy or flaky skin.

Gloves in a bottle (Giab) shielding

lotion from medloyd healthcare, has been

scientifically tested to be more effective

than conventional moisturisers, most

of which do not penetrate beneath the

second major layer of skin. Giab does not

wash off through conventional washing.

a single application provides deep rooted

skincare that lasts between four and 12

hours.

Giab works by locking in the natural

moisture and oils of the skin.

Page 24: SHEQ September-October 2014

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SUB

STA

NCE

AB

USE

a problem that needs to be met head-on at all levels of an organisation, alcohol and drug abuse is widely acknowledged as one of the most prevalent and serious issues facing the south african workplace …

worse still, the prevalence

of drug abuse is on the

increase, as availability

of many of these

substances increases and their prices

decrease. ironically though, drug testing

in the workplace has traditionally not

been as widely implemented as testing

for alcohol.

this needn’t be the case, says Rhys

evans, director of alCo-safe, as

improvements in available technologies

have made drug testing easier and

more affordable than ever. in addition,

implementing drug testing alongside alcohol

testing is essential for compliance to the

occupational health and safety (ohs) act.

michael Crossland, substance abuse

product manager at Precision safety

appliances (Psa), says that, for a company,

the implications of substance abuse in the

workplace are far-reaching. intoxicated

employees may cause an injury, while on

duty, that can affect a company’s insurance

rating. they may damage property, sleep

on the job, neglect their duties (resulting

in loss of productivity), steal, become

violent, cost the company time and money

and bring its name into disrepute.

“an employer must be on the lookout

for: unruly, aggressive or despondent

behaviour; a marked increase in

absenteeism and deterioration in health;

a definite decrease in productivity for

no apparent reason; and an unusually

dishevelled appearance,” he advises.

if an employee is suspected of

being under the influence of alcohol or

drugs, testing is the obvious next step.

however, says evans, to ensure that

testing does not become a legal issue,

a multi-faceted approach is required;

including having relevant substance

abuse policies in place, employee

education and drug testing.

“the ohs act: General safety Regulation

2a states that every employer has a duty

to stop persons from entering, or remaining

at, work if they appear to be under the

influence of intoxicating liquor or drugs,”

he notes.

when under the

INFLUENCE

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“substance abuse policies need to

include full details of the procedures to

be followed when doing testing, outlined

as a step-by-step process. operators

of drug testing equipment need not be

medical professionals, but they do need

to undergo competency training, which

should also be included in the formulation

of policies.

“once these policies have been put

into place, the appropriate drug testing

equipment can be integrated into the

organisation,” he adds, noting that it is

also advisable to involve any appropriate

unions in the formulation of drug testing

policies, to ensure that there are no

misunderstandings and no misinformation

at a later stage.

Crossland adds that the substance

abuse policy must be communicated to

all employees. “if the company has a

substance abuse policy in place and the

employees have been informed of this, and

have most likely signed a code of conduct

agreement upon employment, any refusal

to be tested by the employee will be seen

as an admission of guilt.”

Crossland notes that testing must be

done fairly, without discrimination and

within the prescribed law. each company

may adopt its own procedure, but the

following steps are in line with best

practice:

• the frequency of tests can be either

random or full testing of all employees

(this is recommended);

• a passive/screening test should be

conducted on each employee entering

the work premises.

• if a positive result is found, then a

confirmation test should be conducted.

• all equipment used must be of a

professional grade and calibrated on a

regular basis to ensure accuracy.

When selecting equipment, says evans,

there are numerous options available.

testing for drugs normally involves a saliva

or urine sample. urine testing is a cost-

effective option and highly portable. saliva

testing has gained popularity because it is

less intrusive, but it can be expensive.

Kits are also available that enable the

testing of substances, such as powders

or tablets, for the presence of drugs.

organisations need to consider both the

nature of the testing and the cost involved,

as well as the specific circumstances of the

business and industry.

When confirming the presence of

intoxicating substances, the company’s

policy must advise on what action to

take. “each company may grade certain

offences differently, especially when they

are involved in safety-sensitive working

environments,” says Crossland.

“some may deem it a level one offence

(a written warning), others a level three

(instant dismissal). this is also dependent

on whether the company has an employee

assistance programme in place, whereby

employees with alcohol or substance

dependencies will be given proper care and

counselling in order to help them with their

addiction.” | SHEQ

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nOshCOnREVIEW

year after year noshcon delivers the goods – and the 2014 event was no exception. sheq manaGement enjoyed the mix of information and entertainment

final evening’s gala dinner and awards

ceremony.

the presentation of nosa’s noscar

awards to it clients, which have truly

lived the company’s values in their day-

to-day sheq-related activities, is always

a highlight of noshcon. this was the first

year that the noscar and international

awards were integrated into one, and

over 500 delegates and guests were in

attendance.

“noshcon is a fantastic opportunity for

noscar winners to get the recognition they

deserve. health and safety departments

have to juggle a very limited budget to

ensure everyone goes home in the

evenings. the awards are a small gesture

of appreciation to those who get it right,”

says nosa Ceo Duncan Carlisle.

Carlisle was keen to point out that

noscar companies represent only eight

percent of all companies on the nosa

system. a full list of this year’s winners

is on page 27.

in his address, Carlisle gave a rundown

of the company’s current standing. “the

nosa business continues to grow in

south africa and abroad. our operations

in China have grown significantly and,

to service our growing european client

base, we’ve recently opened an office

in belguim.”

Carlisle was also proud of the company’s

recent investments into new products and

markets; including the announcement

of a significant investment in the field

of contractor management and supplier

vetting, along with the launch of samtrac

e-learning for the mining and security

sectors.

“We have also recently established an

innovation hub, which is responsible for

tracking global trends in occupational risk

management to ensure we offer our clients

solutions in line with global best practice,”

he adds.

by offering delegates a platform to

discuss pertinent topics, the noshcon

putting the COlOur

IN SHEQ

there are probably few other

people who can pull a crowd,

make people stand up, dance

and sing, and leave each one

feeling deeply south african, as can

Johnny Clegg. this much was true on

the opening night of noshcon 2014 –

held at Champagne sports Resort, from

september 9 to 12.

as the band began playing the first

chords of each song, more and more

delegates left whatever course of their

meal they were eating and began to smile,

dance, sing and cheer. it was a perfectly

apt way to kick-off the nosa’s 53rd annual

occupational Risk management Conference

and exhibition, themed “colour”.

the evening functions ensured the

colourful and up-beat nature of noshcon

was continued, with local band Georgetown

entertaining delegates during the

second evening’s cocktail function. the

barnyard’s energetic “time Warp” routine

kept delegates on their feet during the

Page 27: SHEQ September-October 2014

hyundai automotive south africa was kind enough to give

sheq manaGement the use of a new ix35 sports utility

vehicle (suv) for our trip to Champagne sports Resort.

upgraded earlier this year, the ix35 (we drove the middle-

of-the-range executive model) presents an ideal mix of safety

and economy for a trip to a sheq event such as noshcon

2014.

the R359 900 ix35 executive instils a sense of safety,

beginning with its stiffer and lighter body shell made from

ultra-high tensile strength steel.

it also features a full suite of standard safety features;

including six airbags, abs anti-lock braking, electronic

brakeforce Distribution, electronic stability Program, vehicle

stability management, active yaw Control, Downhill brake

Control and hill-start assist Control. the upgraded styling of

the ix35 also incorporates daytime running lights to improve

the vehicle’s visibility to other motorists.

With this ingrained focus on safety, we were able to enjoy

the ix35’s comfortable, near-silent drive. the vehicle’s new

2,0-litre engine is also exceptionally kind to the environment,

emitting a mere 207 g/km of Co2 while consuming just

8,5 litres of fuel per 100 km (incidentally, a figure we bettered

during our time with the vehicle).

it’s little wonder that hyundai is currently the fourth-

largest vehicle manufacturer in the world, and has been the

world’s fastest-growing car brand since 2011 – a scenario born

out of the company’s serious focus on quality.

HOW WE GOT THERE

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programme integrated all

aspects of the sheq industry.

a mix of local and international

speakers kept delegates both

entertained and informed;

beginning with the dynamic

opening address by global risk

consultant andrew sharman,

who used his love of swimming

with sharks (complete with a

recent bite on the bum!) to

talk about turning personal fear

into a positive force.

in all, 26 individual sessions

were on offer – including the

thought-provoking interactive

debate, and the entertaining

industrial theatre by losika

Change, entitled health, safety

and silliness.

you can look forward to

reading about some of these

in future editions of sheq

manaGement, beginning

next month with a feature

on venomous animal risk

management, presented at

the conference by Jonathan

leeming, Ceo at venomWorks.

from creatures with sharp

teeth and venomous defences

(yes, some of them were

actually part of the exhibition);

dancing the night away and

days filled with information

and discussion; to nosa and the

noshcon delegates showing

their true colours by raising

over R30  000 for the bongani

masuku family trust (one of

Johnny Clegg’s band members

tragically murdered a few

months ago – the trust ensures

that the education and medical

needs of his four children are

met), noshcon 2014 certainly

was one of the most colourful

yet. | SHEQ

putting the COlOur

Page 28: SHEQ September-October 2014

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nOshCOnAWARDS

0861 11 NOSA (6672)w w w . n o s a . c o . z a

Enhancing Business throughSHEQ management solutions

Enhancing Business throughSHEQ management solutions

NOSA is a leading global supplier of occupational risk management services and solutions. We enhance our

clients’ business performance while simultaneously creating

a safe environment for the employed workforce.Innovative solutions

since 1951

NOSA is a leading global supplier of occupational risk management services and solutions. We enhance our

clients’ business performance while simultaneously creating

a safe environment for the employed workforce.Innovative solutions

since 1951

Page 29: SHEQ September-October 2014

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nOshCOnAWARDS

nOsCar winnersCOMPANY AWARDED NOSCAR

NUMBERotb Construction (Pty) ltd sasol secunda 1Prommac (Pty) ltd 1sGb-Cape Richards bay minerals, a division of Waco africa (Pty) ltd 1

Wilec, a division of actom (Pty) ltd olifantsfontein 2ertan hydroelectric Power Plant of yalong River hydropower Development Company, ltd. 2

eskom Peaking operating unit Gourikwa Power station 2

eskom Peaking operating unit Portfolio ankerlig Power station 2

illovo sugar (south africa) ltd syrup Plant 2Jones & Wagener (Pty) ltd 2Proconics (Pty) ltd secunda 2sGb-Cape ft Wax expansion Project, a division of Waco africa (Pty) ltd 2

timber logistics services 2amalgamated beverage industries, a division of the south african breweries limited, Kwazulu-natal supply Chain

3

idwala Witpoort ottosdal 3illovo sugar south africa limited beaumont farm 3Reid & mitchell, a division of actom (Pty) ltd 3sGb-Cape matla Power station, a division of Waco africa (Pty) ltd 3

shajiao c Power station of Guangdong yudean Group Co., ltD 3

the south african breweries limited Chamdor brewery 3

afrisam sa (Pty) ltd swaziland 4air Product south africa (Pty) ltd impala Platinum springs 4

b&W instrumentation & electrical limited alberton 4ClP india (Pvt) ltd Paguthan Combined Cycle Power Plant 4

eskom Peaking operating unit Port Rex Power station 4

Jet Demolition (Pty) ltd 4lh marthinusen Denver, a division of actom (Pty) ltd 4Pioneer foods (Pty) ltd t/a bokomo foods Weetbix 4senmin international sasolburg 4sGb-Cape Kendal logistics, a division of Waco africa (Pty) ltd 4

tongaat hulett sugar voermol feeds 4transnet Port terminals Car terminal, Port elizabeth 4foster Wheeler head office midrand sa (Pty) ltd 5eskom Peaking operating unit Gariep Power station 6fPt Group (Pty) ltd Port elizabeth terminal 6Karbochem (Pty) ltd newcastle 6sGb-Cape Richards bay, a division of Waco africa (Pty) ltd 6african amines (Pty) ltd newcastle 7eskom holdings limited Kendal Power station 7eskom Peaking operating unit acacia Power station 7air Products south africa (Pty) ltd head office 8eskom Peaking operating unit vanderkloof Power station 8

idwala sales and Distribution 8manganese metal Company (Pty) ltd 8quality Products (Pty) ltd 9transnet Port terminals Car terminal, east london 9tronox namakwa sands 9masonite (africa) limited forestry Division 10auma springs (Pty) ltd south africa 11iPsCo (Pty) ltd 11eskom holdings limited Duvha Power station 12the south african breweries limited Polokwane breweries 12

the south african breweries limited Prospecton breweries 12

COMPANY AWARDED NOSCAR NUMBER

the south african breweries limited ibhayi breweries 12eskom Peaking operating unit Drakensberg Power station 14

eskom Peaking operating unit Palmiet Pump storagescheme 14

the south african breweries limited alrode brewery 15the south african breweries limited Cyril Ramaphosa World of learning 15

eskom Koeberg nuclear Power station nuclear Division 16

transnet Rail engineering Wagon maintenance vandyksdrif 17

Karbochem (Pty) ltd sasolburg 30afrisam sa (Pty) ltd Roodepoort 32

CATEGORY SIC WINNERS

a (Cmb 150n) fth trust/ntaba forestry/Khuthele forestry

a (Cmb 253) a C higgs timber harvesting CC

a (Cmb 283) tongaat hulett Zimbabwe mwenezana estate

b (Cmb 150n) bt Communication secunda & sasolburg

b (Cmb253) sasolburg scrap metal (Pty) ltd vanderbijlpark

C1 (Cmb 150n) thaba Chueu mining (Pty) ltd - Delams

C1 (Cmb 253) Paladin (africa) limited Kayelekera mine

C3 (Cmb 150n) electro hydro World CCC3 (Cmb 253) sinosteel Zimasco mutorashanga

D1 (Cmb 253)

amalgamated beverage industries - the soft Drink Division of south african breweries limited - midrand

D2 (Cmb 150n) Dynamic fibre Products (Pty) ltd t/a Dynamic fibre moulding

D2 (Cmb 253) masonite (africa) limited - estcourt mill

D3 (Cmb 253) afrisam sa (Pty) ltd - brakpanD4 (Cmb 150 n) seal tight (Pty) ltd vereeniging

D4 (Cmb 253) nPC Cimpor (Rf) (Pty) ltd - simuma Port shepstone

D5 (Cmb 253) illovo sugar (south africa) limited eston sugar mill

D6 (Cmb 253) KK animal nutrition (Pty) ltd

e (Cmb 150 n) eskom holdings limited majuba Power station

e (Cmb 253) air Products south africa (Pty) ltd Pinetown

f (Cmb 150 n) Raysonics (Pty) ltd secunda

f (Cmb 253) sGb-Cape - a Division of Waco africa (Pty) ltd Durban

i (Cmb 150 n) s.t.o.n.e.s Plant hire CC

i (Cmb 253) barloworld logistics (Pty) ltd - Germiston

i (Cmb 255)transnet freight Rail terminal vaalcon Containers & automotive vereeniging

h (Cmb 253) leopard Creek share block ltd

J (Cmb 150 n) bidfreight Port operations (Pty) ltd Durban stevedores

J (Cmb 253)south african Container stevedores Durban, a division of bidfreight Port operations

top Commercial Jet Demolition (Pty) ltdtop manufacturing

the south african breweries limited Chamdor brewery

top mining idwala Witpoort ottosdal

Page 30: SHEQ September-October 2014

Saiosh – South Africa’s leading Professional Health and Safety BodyMore than 350 delegates visited the Saiosh exhibition stand during NOSHCON 2014 and took part in

Saiosh’s unique “Wear a Hard Hat and Win an LED TV” competition. Delegates also took the opportunity

to find out more about the SAQA Professional OHS Registration and the Professional OHS Designations

offered by Saiosh. Members of Saiosh visited the stand to check their membership status and were

shown how to update their profiles and upload continuing professional development (CPD) points.

Saiosh is the registration board for the Institution of Occupational Safety and Health South Africa (IOSH SA), which is recognised by the South African Qualifications Authority (SAQA) as a professional body to register Occupational Health and Safety Professionals in South Africa. Saiosh is the leading source for information and networking opportunities within the Occupational Health and Safety profession with members from a wide range of industries from the private and

public sector. Our non-profit organisation represents individuals and organisations committed to the enhancement of the Occupational Health and Safety discipline. Saiosh is the choice for OHS professionals and practitioners in Southern Africa, dedicated to the advancement of the OHS profession, through research, promotion, education, upliftment, training, guidance and strong relationships with other OHS stakeholders.

Saiosh Head Office Tel: 010 001 7455 | Email: [email protected]

Saiosh – “Keeping You Informed”

Saiosh at NOSHCON 2014

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st John south africa is evolving – and it’s going to take local communities to new heights as it does so. noshcon 2014 provided the ideal platform for the non-profit organisation to benchmark its new direction

“you can’t just equip

people with skills in the

event that something

goes wrong,” says Craig

hartley, director of st John in Cape town,

“you must equip them with knowledge

and skills to prevent those accidents from

happening and mitigate the impact.” this is

what the organisation is aiming to achieve

with its forthcoming programmes, currently

in the pilot stage.

“because we’re a non-profit organisation,

training in first aid and community health is

our core business to generate an income to

subsidise our community efforts,” hartley

explains. the Cape town office is currently

in partnership with the Department of

health to provide home-based care to

marginalised communities. the aim of this

programme is to empower communities

to take charge of their own health. “in

line with the government’s initiative to

bring healthcare closer to the communities,

our programme assists this vision of the

Department of health. healthcare should

not just be curative, but it should be ‘hazard

identification and risk assessment (hiRa)

orientated’ and preventative as well.

Communities should be empowered to do

hiRa in all their activities. this brings the

cost of healthcare down.”

Working in the west coast communities

of malmsbury and vredenburg and the

metropolitan areas of nyanga, langa,

Dunoon, Kensington, Woodstock and Cape

town (among others), a new qualification

in community health work, at nqf level 2, is

currently being piloted and will be verified

and accredited through the health and

Welfare seta during october. “across the

country we are, however, still known for

first aid training at nqf level 1 and 2 and

we are known for first aid training in terms

of the Department of labour Document C

level 1, 2 and 3.

“as a medium-term goal we are also

considering expanding into occupational

health and safety (ohs) for companies and

communities, as companies are situated in

geographic communities. We hope to launch

by the end of 2015,” hartley says, adding

that the organisation is now accredited

with the american heart association and

the Resuscitation Council of southern

africa for presenting the basic life support

for healthcare Providers and heart saver

first aid, cardiopulmonary resuscitation

(CPR) and automated external defibrillator

(aeD).

Regarding the community healthcare

programme, hartley describes it as a “hand-

in-glove” situation. “those households are

part of workplaces – we want to engage

companies to let them know what we’re

doing, find out how it would help them

and marry the two. it’s a matter of making

safety a day-to-day practice,” he enthuses.

“We want to train people to think safety

at home as well as in the workplace. for

this reason we have adopted the slogan

“saving lives at work, home and play”. if we

can all think safety, we will have brilliant,

proactive communities and workplaces. We

also want to push for safety to be taught in

schools,” hartley adds.

this year being the organisation’s

fourth appearance at noshcon, hartley

was interested to see the response to

st John’s new direction. “We wanted to

use the conference to promote future

expansion and find out who is interested

in community involvement. looking at the

volume we saw, this year has been very

positive; the delegates were excited to see

our expansion.

“you can’t just develop products.

Development has to be undertaken in

line with what customers need. st John

has to diversify and utilise what we

can get in industry and work it into the

community. What differentiates us from

other first aid training providers is that

we have to balance our income with our

expenses. it is therefore important that

our arm that ploughs back our income

(into communities), and the arm that

contributes to business are balanced like

a scale,” he concludes. | SHEQ

st JOhn sOuth aFriCaExPANDING

PROFILES

Saiosh – “Keeping You Informed”

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nOshCOnPROFILES

SPECIALISED PPE TO THE FORE

noshcon 2014 allowed afrox the

opportunity to emphasise its welding

and cutting applications, including gas

equipment, as well as its new range

of personal protective equipment

(PPe). on show was gas equipment

such as flash-back arrestors, torches,

sabs-approved gas hoses and PPe for

welding – such as the company’s new

auto-darkening helmet.

ferdie Pretorius, product

manager for safety equipment and

welding accessories at afrox south

africa, is exceptionally excited

about the company’s PPe. “in order

to support our gas equipment we’re

now selling safety equipment

and PPe. this is important to our

customer base.”

at the launch, afrox also showed

off its new range of leather, general

handling, welding and synthetic gloves.

“there has been a positive response

with some interest in our new range

of gloves,” Pretorius reports.

being big on safety, health,

environment and quality (sheq) policy,

afrox also wanted to support noshcon

by promoting safe behaviour; such as

using the correct safety procedures.

the company also does a lot of gas-

installation safety audits on customer

sites, recommending safe practices

and products they can use. “the

networking aspect is important; we

want to share information, pick up

ideas and take the lead in the safety

environment sector.

“We want our customers to

remember that, while quality comes at

a price, it is a price they must be willing

to pay. the longevity of the afrox PPe

is superior compared to other cheaper

imitations that won’t last as long or

offer the same level of protection,” he

advises.

in support of this, the company

backs up its products with a return

policy in the event of factory faults.

“We like to offer our customers the

best solutions,” smiles Pretorius.

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Page 33: SHEQ September-October 2014

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nOshCOnPROFILES

sGb-Cape’s performance at

noshcon 2014 can only be

described as sensational. the

company’s eye-catching, very

orange stand won the best stand award,

and then there was the slew of noscar

awards …

sGb-Cape Richards bay received its

seventh award this year, Kendall its third,

Durban its first, Rbm-Richards bay its first

and the ft Wax project in vanderbijlpark,

its second. that brings the company’s tally

to over 15 awards so far.

Reinhardt Coetzee, national sheq

manager sGb-Cape, explains that the

company began introducing nosa audits to

all its branches in 2003, winning the first

noscar in 2008 (the first time it attended

noschon).

“since we introduced the nosa grading

and safety management systems, our lost-

time injury and frequency rates have gone

down to be on par with, or better than,

those of our clients. We have an edge in that

we’re proactively involved with occupational

health and safety (ohs),” he says.

Coetzee explains that sGb-Cape

provides a “one-stop shop” for its clients,

but with that comes safety-related issues

that expose the company to risk. for

example, he explains, part of the service

the company provides is to conduct

weekly inspections on the scaffolding

on behalf of its clients. “in terms of the

law, our clients are responsible for the

inspection of the scaffolding on a weekly

basis, once we hand it over to them, but

that is part of the service we provide,”

he says.

the company also advises on how to

access difficult places. it is a registered

asbestos removal company and supplies

insulation and sheet metal to four major

power stations, petrochemical plants and

other clients. it also has a division that

specialises in corrosion protection.

“the Waco Group is one of the most

diversified groups within construction

services. sGb-Cape is the largest by

tonnage and work turnover in terms of

access scaffolding,” he says proudly.

“What makes us different from the rest

of the players in the field, is commitment,

structure and an awareness drive to show

that we want to be the best service

provider in africa,” Coetzee says proudly.

the company uses its stand at noshcon

every year in support of this goal, and

Coetzee’s sports metaphor was certainly

apt this time around – the company playing

on the theme of this year’s soccer World

Cup in brazil. the company erected a

section of seating stands in the middle

of the exhibition hall and hooked-up

a Playstation 4 to run a virtual soccer

tournament.

“the idea is to educate people about

access scaffolding, because there is a

perception that scaffolding is totally

unsafe … if it’s constructed by competent

people, it’s a very safe platform from which

to work and it’s not difficult to manage, but

basic, simple rules need to be followed,”

Coetzee notes.

it’s attitudes such as this that have

made the company a successful noscar

winner. “nosa has been a help to us

over the last ten years, having brought

certain safety standards throughout its

processes and management systems.

We are proud to be associated with

nosa and i’ll make sure our relationship

is maintained as far into the future as

possible,” he concludes. | SHEQ

Part of the Waco Group, sGb-Cape has become one of the most occupational health and safety-focused suppliers of access scaffolding in the country – the proof is in its noscar track record

tO greater heightsSCAFFOLDING

ABOVE: sGb-Cape walked away from noshcon 2014 with a slew of awards, including the best stand award and five noscars.

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nOshCOnPROFILES

run by the national

occupational safety

association (nosa), the

noscar awards take place at

the annual noshcon Conference. both

events are a highlight on the calendar

for companies such as air Products south

africa – which takes its performance and

commitment in all aspects of health and

safety extremely seriously.

this year, air Products south africa’s

head office in Kempton Park, Gauteng,

received its eighth platinum noscar, while

the springs facility, on Gauteng’s east

Rand, received its fourth. in addition, the

company’s Pinetown facility received its

first platinum noscar.

Debbie Crawley from head office,

Dumisa Gina from springs and elsa vorster

from Pinetown were in attendance to

receive the awards on behalf of their

facilities.

for sue Janse van vuuren, air

Products south africa’s corporate risk

manager, the noscar awards, as well

as the regional nosa awards, represent

an invaluable opportunity for the

company to measure itself against the

highest industry standards nationally.

it is also a chance for individuals and

the company to enjoy well-deserved

recognition for another year of hard

work and focus.

“nosa’s ‘five star’ system enables

us to benchmark ourselves against

environmental, health and safety

legislation and best practices,” says Janse

van vuuren. “it also gives our existing

and potential customers a measure of our

commitment and performance in this field.”

air Products south africa received a

total of 26 accolades at the various regional

events during 2013/14, with most of its

facilities receiving awards. its head office

also received the nosa northern Region

top Companies award, in the commercial

sector, for its achievements as a safety,

health and environment company in 2013.

Janse van vuuren ascribes the company’s

success to the implementation of its

integrated safety, health, environment and

quality (sheq) management system, which

is centrally run by the risk department.

she adds that the system consists of a

number of elements that the department

has integrated. “these include global

air Products standards, local legislation,

certification system requirements and best

practices, which are set out in a sheq

manual. Compliance is then monitored

through various auditing and reporting

processes,” she explains.

Janse van vuuren is quick to point

out, however, that an effective sheq

management system is only as good as

the people who implement it. “the success

of such systems relies on the continuous

dedication and participation of each

and every employee at all levels of the

organisation. at air Products south africa,

safety and quality have become a way of

life. We have long believed that safety is

an individual responsibility.”

she adds, however, that the company

does run incentive programmes, to

encourage participation in the various

campaigns and initiatives, which are

designed to consolidate a sheq culture

across the organisation.

“statistics show that up to 90 percent

of incidents are caused by unsafe acts or

behaviours, so air Products will be focusing

on behavioural safety in the coming year,”

Janse van vuuren points out.

in the meantime, the company is

happy to look back over the past year and

celebrate its achievement in the regional

and national nosa awards. says Janse van

vuuren: “Without resting on our laurels,

air Products south africa’s facilities and

individual employees take great pride in

their safety achievements.” | SHEQ

the noscar awards, dubbed the “oscars of occupational health and safety”, have seen air Products in a starring role once again this year. employees from around the country were honoured for their consistent commitment to safety at the company’s nationwide facilities

air prOduCts gOes

PLATINUM

Receiving their platinum noscar awards from nosa’s Justin hobday and Duncan Carlisle are, from left: Debbie Crawley, from air Products south africa’s head office; Dumisa Gina, representing the springs branch; and elsa vorster, from the Pinetown branch.

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Page 35: SHEQ September-October 2014

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Is an Accredited Training Provider specialising in Operator training of:-

Mobile Elevated Work Platforms (MEWP). Telescopic Boom Handlers Overhead Cab Controlled Cranes Counterbalanced Lift Trucks Couching / On the Job Training Facilitating / Train the trainer

We make operators Safer, more Productive and less Destructive!

Our Vision is to establish a one-stop-shop Training Centre and be the Industries’ first choice for quality training, through our value adding access knowledge, inputs, training and assessments. To provide an increase in productivity and a safer work environment to our clients and their workforce.

We are a certified Training Provider with TETA Seta and the ETDP. All our training material approved for quality assurance with these Setas are designed and adhered to the SAQA Unit Standards.

Eazi Training Solutions is one of two South African Companies registered as certified IPAF Training Centers.

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Page 36: SHEQ September-October 2014

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SkIL

LS A

ND

TR

AIN

ING

skills shortages are plaguing various south african industries, yet unemployment numbers remain sky-high! sheq manaGement takes a look at how training can be the “one stone” that tackles these “two birds”

according to Cargo Carriers, a

specialised transport, supply

chain and logistics service

provider, the shortage of skills

is a major handbrake on business growth

countrywide. Companies are, however,

realising that the best way forward is to

take responsibility for training and skills

development.

“after rising fuel costs, the shortage

of skills is the major challenge faced by

road-freight service providers,” says andre

Jansen van vuuren, divisional marketing

director of Cargo Carriers. “that’s why

Cargo Carriers is enforcing training and

skills development. the company has been

proactively engaged with the problem

for several years. With the demise of the

apprenticeship system, we have had little

choice.”

Jansen van vuuren adds that the skills

deficit is a problem from a technical as well

as a managerial perspective. “the shortage

of technical skills affects general operational

efficiency. our aim is to train technicians

to a level that increases productivity and

safety, health, environmental and quality

(sheq) standards.”

he continues: “in the management

area, it’s a business-sustainability issue. it’s

about managing a growing business, while

bringing people up from base level so that

they really understand the culture of the

company. it’s about producing managers

with the company’s culture in their blood.”

the company’s hands-on approach is

already bearing fruit. in 2012, the first

management trainee (enrolled in 2010)

completed her training and was placed

within the group. “We’ve also had our first

group of five apprentices come through the

diesel mechanic training programme,” says

Jansen van vuuren. “two of them have

successfully passed their exams and are

now qualified diesel mechanics.”

he explains that, in general, finding

good technical personnel is a major issue

for the company. “there is most certainly a

shortage of qualified diesel mechanics and,

when you do find them, they come at a

very high cost. so the apprenticeships that

we are funding can only prove fruitful for

us in the future.”

the company applies the same principle

to management training, as Jansen van

vuuren explains. “We currently employ

eight trainee managers. they all have a

tertiary education, whether it’s a transport

diploma or a degree in logistics or supply

chain management.”

these trainee managers undergo

training in every aspect of the business

– which includes the marketing and sales,

prOaCtively addressing

SkILLS SHORTAGES

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operations, technical, admin and finance

divisions. Jansen van vuuren adds that

the next step includes a 24-month audit

learnership programme in conjunction with

the institute of internal auditors, to offer

employees the relevant training within the

internal audit and risk function.

as Cargo Carriers is proving, it is futile

for companies to sit back and wait for the

education system to produce the required

skills on its own – the backlog is simply

too great. a proactive approach to skills

development, in every area of company

activity, is required.

Jansen van vuuren says it best: “the

reality is that if you want to attract and

retain skilled personnel, you have to ensure

that the correct programmes are in place.

you are, in effect, responsible for training

your own skills.”

Companies can outsource this function

to a number of training providers, but there

are a few things to be mindful of, as

Gary singh – business manager at sector

education and training authority (seta)-

accredited occupational health & safety

training (ohst) – explains: “training courses

must be designed, facilitated and assessed

with specific outcomes in mind.”

he adds that it is advisable for

organisations to train with seta-approved

institutions that offer courses aligned

to approved unit standards. this will

ensure that there are specific outcomes.

“additionally, there are four important

aspects that an organisation must look at

before choosing a training service provider

(tsP),” singh tells sheq manaGement.

these include whether the tsP’s

courses are approved by the south african

qualifications authority (saqa) – or aligned

to its unit standards. one should also check

whether the course has seta-registered

assessors or a facilitator who is a subject-

matter expert, and whether it provides

learner-centred training (including on-the-

job coaching).

singh points out that certain tsPs

will need further accreditations if they’re

regulated by national government

departments. “for example, ohst is further

approved by the Department of labour to

provide training for first aid level 1, 2 and

3 – as stipulated in the occupational health

& safety act, no. 85 of 1993.”

he continues: “another example is that

even though the unit standard is verified

by the seta, the Department of transport

also has gazetted and approved training

service providers (one of them being

ohst) on the conveying of dangerous

goods by road.”

tPss don’t have to break your bank,

however. “organisations that pay skills-

development levies can claim up to

70 percent back on the money they spend

on educating and developing their staff.”

this, according to the services seta

webpage, includes any company that has

an annual payroll exceeding R500 000 and

staff who are registered for employees’

tax – commonly referred to as Pay as you

earn (or Paye).

the company must register with the

south african Revenue service (saRs) and

pay a skills levy of one percent of the

monthly payroll. “if the company doesn’t

fall within these criteria, it doesn’t have to

pay levies or register with saRs.”

so, many companies don’t have an

excuse not to join the training revolution.

“employers must note, however, that

training does not end in the classroom,”

says singh. “they must provide effective

supervision and coaching on the relevant

outcomes once the learners exit the

classroom.” he adds that this is really

important, or the training could be perceived

as being ineffective.

the most important thing to remember

is that people are the focal point of

training, as they are an organisation’s

greatest asset … “so, it makes perfect

sense to ensure that your employees

have the most effective training and

education. this will maximise output and

performance,” singh concludes. | SHEQ

SkIL

LS A

ND

TR

AIN

ING

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PP

E

Personal protective equipment (PPe) saves lives – full stop. have you ever thought about what happens before you strap on your live-saving gear? JaCo De KleRK takes a look at the origins of PPe as well as the manufacturing and testing processes behind some of today’s equipment

humans, like most every

other creature on the

planet, are obsessed with

self-preservation. it’s no

wonder that PPe – while perhaps not

exactly as we know it today – has been

around for thousands of years …

after studying lice in modern humans,

David Reed, associate curator of mammals

at the florida museum of natural history,

at the university of florida in the united

states, found that humanity started

wearing clothes 170 000 years ago.

Why lice? “it’s because they are so

well adapted to clothing. We know that

body lice or clothing lice almost certainly

didn’t exist until clothing came about in

humans,” Reed explains. so, his five-year

study used Dna sequencing to calculate

when clothing lice first began to diverge

genetically from human head lice.

the data shows that modern humans

started wearing clothes about 70 000

years before migrating into colder climates

and higher latitudes, which began about

100 000 years ago. “it’s interesting to

think that humans were able to survive

in africa without clothing and without

body hair, and that it wasn’t until they

had clothing that modern humans began

moving out of africa into other parts of

the world,” adds Reed.

Clothes are thus our original PPe that

protected us against the elements and

broadened our horizons. things have

become a lot more high-tech, however; the

personal protective clothing manufacture

Charnaud’s metal-safe gear being an

example.

thanks to a blend of high-strength

fibres, the metal-safe range provides

protection to workers undertaking welding,

electrical and metal foundry tasks. it offers

protection against life-threatening hazards

such as fire, static, electric arc flash and

severe molten red metal splash. (and,

believe it or not, it can be washed in water

at residential or industrial laundries.)

CertiFied tO prevent

enCOuntersPAINFUL

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PP

E

first up is an impact-resistance test.

“for this test we use a mock-up head onto

which the product is installed,” oliver points

out, adding that a 1 kg weight is then

dropped onto it from a height of one metre.

the impact on the neck’s vertebra is then

measured to determine if it is in accordance

with the standard. “if it is below a certain

measurement, then the product complies

with this part of the standard.”

next up is the penetration resistance

test. “in this case there is another weight,

of slightly less than 1 kg. it has a sharp

point and has to be dropped from a height

of one metre onto the hard hat,” oliver

elaborates. he says that the weight is

allowed to penetrate the outer shell of

the hard hat, but isn’t allowed to touch the

liner that touches the head.

“the specifications also require that

the tests are done under three different

temperature conditions; room temperature,

50°C and -5°C,” states oliver. “We do those

tests on every batch of hard hats that we

manufacture, and we get audited by the

south african bureau of standards on an

annual basis. if our products pass all the

tests, we get to continue to apply the

south african bureau of standards (sabs)

mark to the product.”

however, the company doesn’t

only take regulatory specifications into

account. “typically, as part of our research

and development process, we expose

out prototypes to various customers on

a global basis before we make the last

refinements to the products and then start

manufacturing the final version.”

one example is the Gallet f1Xf fire

helmet launched at the end of last year.”

the research and development on this

product started three years ago,” oliver

points out. msa showed the prototype

to various customers worldwide and

incorporated their feedback into the

design of the product.

it is evident that PPe walks a long

and very tested road before it makes

its way to the workplace … and with

companies, like msa, investing massive

amounts of money into research and

development, in order to stay abreast of

the latest lifesaving developments, PPe

will continue to protect people for many

years to come. | SHEQ

andrew Charnaud, founder and

chairman of the company, adds that all

its materials are sourced locally; “thereby

reducing overhead costs and turnaround

times.”

Charnaud has been at it for quite a

number of years. established as a husband-

and-wife team in 1975, the ladysmith-

based company now has a large number

of employees and a geographical footprint

that spans over 30 countries on five

continents.

it’s clear that PPe has come a long

way since its prehistoric, cold-combating

origins to where it’s protecting people’s

lives … “so it’s super important to get it

right from the word go,” adds Colin oliver,

managing director of msa africa.

this is why research and development

is non-negotiable. “our products go

through very rigorous testing processes

at these facilities,” oliver emphasises. he

adds that they have to comply with a vast

range of standards and specifications.

to drive his point home, oliver explains

the testing process behind msa’s locally

manufactured hard hats – which comply

with both european (en) and south african

national standards (sans). “the product

has to go through two specific tests that

we conduct on every batch manufactured

at our facility in Johannesburg.”

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HIN

TS &

TIP

S

Being able to deliver high-quality logistic and supply chain solutions requires having more than just a one-size-fits-all approach. At Cargo Carriers we pride ourselves on being customer centric and while vertical specific we are always looking for challenges and opportunities in new industries and regions. We strive for the highest levels of reliability in all that we move. With each customer comes an individual set of safety, health, environmental and quality requirements, and our innovative and service orientated offering means that we are consistently able to provide for your specific needs.

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T03005 CC cent ad 74x210.indd 1 2014/08/22 10:11 AM

Chemicals are used for various functions in a wide range of industries. if transported irresponsibly, they may pose risks to both humans and the environment. Cargo Carriers, a top-notch logistics service provider, shares some tips on what it takes to safely transport hazardous chemicals

manufacturers focus on

the safe production and

storage of hazardous

chemicals. Production

plants utilise controlled environments to

– as far as possible – minimise the risk of

injury and the possibility of pollution.

on the flipside of the supply chain,

the end user focuses on the effect of

the product when it is used. have you

ever wondered what happens between

point a and b, when these chemicals

are transported from the manufacturer’s

plant to the end user?

in logistics, and particularly when

it comes to the transport of hazardous

chemicals, the highest possible levels

of safety, health, environmental and

quality (sheq) standards have become

non-negotiable. this is, however, an

industry fraught with dangers …

as every road user will know, this

transport mode operates in a high-

risk environment! it is, however, the

management of these risks that

differentiate one transport operator

from another.

other factors that distinguish the

“cream of the crop” from the “dime a

dozen” are the state of the vehicles

used, irrespective of the high costs of

keeping them pristine, and the level of

training that is provided to all personnel

(operators have to go beyond mere

statutory compliance).

safety practices also need to include

conservative and practical driver

selection. intensive training and the

continuous focus on safety embeds

a mindset and positive attitude that

is vital to the safe transportation of

dangerous goods over the long term.

the inculcation of these vital values

really makes a difference.

at Cargo Carriers, drivers are screened

and selected according to the operational

factors of high driving competency and the

seldom found, but much valued, attribute

of “vehicle sympathy”; whereby drivers

will unconsciously look after their vehicles

and treat them as if they were their own.

not only does this attitude save costs,

but it’s also a foundation for inherent

safety on the road over the long term.

accidents can happen; that is the risk

of traffic on the road. yet, even in such

an unfortunate event, the inherent

safety-driven vehicle operation will, to

a large extent, minimise the effects and

severity of an accident.

furthermore, the selected vehicle’s

design, realistic driver training and

coaching, and the overall response to an

accident, make a massive difference to

the severity and cost of any such event.

any minimisation of risk factors is

also a plus for overall safety, and an

emphasis on continuous safe behaviour

provides results that can be measured

and audited.

the mantra “no short cuts in

transporting and handling dangerous

goods” has to rule; anything less

invites serious problems and

consequences. | SHEQ

SAFE TRIP

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GUIDEBuyer’s

Published by Charmont Media Global, 17 Northcliff Office Park, 203 Beyers Naude Drive, Northcliff, 2195 PO Box 957, Fontainebleau, 2032, South AfricaTel: +27 11 782 1070 Fax: +27 11 782 1073email: [email protected] www.sheqmanagement.com

SHEQ MANAGEMENT aims to provide up to date, relevant information to ensure the safety and wellbeing of employees in the workplace, while assisting them in preparing for emergencies and preventing disasters. SHEQ MANAGEMENT is the definitive source for reliable, accurate and pertinent information to promote environmental health and safety in the workplace. It is our objective to raise the profile of these important subjects: these issues belong in the boardroom!

Please add my name to the SHEQ MANAGEMENT mailing list: R410.00 for one year R790 .00 for two years R1 130.00 for three years Rates include VAT and postage (valid within RSA borders).

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IRCA Global:the future of training and technical assurance

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Published by Charmont Media Global, 17 Northcliff Office Park, 203 Beyers Naude Drive, Northcliff, 2195 PO Box 957, Fontainebleau, 2032, South AfricaTel: +27 11 782 1070 Fax: +27 11 782 1073email: [email protected] www.sheqmanagement.com

SHEQ MANAGEMENT aims to provide up to date, relevant information to ensure the safety and wellbeing of employees in the workplace, while assisting them in preparing for emergencies and preventing disasters. SHEQ MANAGEMENT is the definitive source for reliable, accurate and pertinent information to promote environmental health and safety in the workplace. It is our objective to raise the profile of these important subjects: these issues belong in the boardroom!

Please add my name to the SHEQ MANAGEMENT mailing list: R410.00 for one year R790 .00 for two years R1 130.00 for three years Rates include VAT and postage (valid within RSA borders).

METHOD OF PAYMENT: Cheque enclosed (payable to Charmont Media Global cc) Direct deposit: Charmont Media Global cc Bank: First National Bank Hyde Park branch Branch code: 255805 Account no: 62059168825 Please use your company name or invoice number as a reference Cash

m e d i a g l o b a lC H A R M O N T

Mr / Mrs / Ms: Name: Surname: Job Title: Company: VAT No: Postal address: Postal Code: Nature of business: Number of employees: Tel No: Mobile No: Fax No: Email address: Signature:

SHEQSEP

TEM

BER

/OC

TOB

ER 2

013

R60

.00

S A F E T Y | H E A L T H | E N V I R O N M E N T A L I S S U E S | Q U A L I T Y

Mercedes-Benz:the planet’s sustainability star

Apathy: the downfall of mineworkers

Shocking results fromstress survey!

Dead end for silicosis litigation

All the news from Noshcon

www.sheqmanagement.com

SHEQT Y

the planet’s sustainability star

SHEQNO

VEM

BER

/DEC

EMB

ER 2

013

R60

.00

S A F E T Y | H E A L T H | E N V I R O N M E N T A L I S S U E S | Q U A L I T Y

www.sheqmanagement.com

Don’t let your holidaystress you out! Strikes in 2014: how to manage this risk

Strikes in 2014:

Oil recycling begins with YOUOil recycling

The deadly disease of depression

IRCA Globalturns 20

SHEQSHEQSHEQSHEQNO

VEM

BER

/DEC

EMB

ER 2

013

R60

.00

S A F E T Y | H E A L T H | E N V I R O N M E N T A L I S S U E S | Q U A L I T Y

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SHEQSHEQMA

RC

H/A

PRIL

201

4 R

66.0

0

S A F E T Y | H E A L T H | E N V I R O N M E N T A L I S S U E S | Q U A L I T Y

www.sheqmanagement.com

Power, out of thin air Fighting violence in the workplace

Eat responsibly, save the environment

Quality life meansquality business

IRCA Global:the future of training and technical assurance

SUBSCRIBE TO SHEQ MANAGEMENT

Page 44: SHEQ September-October 2014

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