Sharepoint webinar

12/1/2010

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Instructions for Audio Portion

December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.1

December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.

SharePoint:Achieve True Collaboration

U.S. & Canada (toll‐free): 1 (877) 568‐4108 Access Code: 370‐562‐679

All participants are muted until the Q/A segment

Participation Guidelines

● All participants are muted until the end of the presentation, at which time we will open it up the audio line for questions

● During the presentation, please be encouraged to submit any questions using the Go‐To‐Webinar Question Submit Feature

● All participants will be sent presentation materials following today’s webinar

Presenters:


Presenters:

● James Eagleton

■ Sr. Director and Practice Lead for SharePoint / Collaboration, Infogain

● John Donovan

■ Sr. IT Manager, Foundational Technologies and Platforms, NetApp

● SharePoint Introduction

● User Experience

● Collaboration: Why Now?

● Designing and Managing SharePoint

● Collaboration Capabilities

● NetApp Case Study

● Infogain SharePoint QuickStart

● Review


● Questions & Answers

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SharePoint is a general purpose web‐based platform connecting people with information. It delivers content management, process management, enterprise search and social computing on the intranet, extranet and Internet. It has an extensible framework to provide standardization and integration throughout an organization and beyond.

SharePoint unifies the enterprise.


SharePoint is a strong collaboration platform that can be implemented quickly, enabling process efficiencies within the enterprise and beyond

Customer Pain Points

● Multiple disparate information repositories make finding information slow and inefficient● Unstructured content management via standard policies● Lack of enterprise‐wide search capabilities● Need for standardized security/access for employees and partners● Group‐level and corporate‐level process integration● Desire to incorporate the positive elements of social networking (forums, blogs, wikis) into teamwork

SharePoint Features


SharePoint Features

Web Content Management

● Familiar Microsoft Office toolset● Simplifies processes with doc types, versioning, content sorting, retention policies and more

Search & Information Architecture Design

● Built‐in robust Search engine● Infogain implements information architecture to optimize Search capabilities across the enterprise

Communities and Collaboration

● Simplifies integration with e‐mail, calendars, tasks, blogs, discussion groups and more● Standardize and expedite processes using workflows

Business Intelligence ● Simplifies reporting● Includes KPIs, dashboards, spreadsheets, report center

Web Sites and Portals ● Makes it easy to create and manage team and group sites and to manage projects● Simplifies document sharing and publishing for internal and external users● Enables greater independence and frees IT team resources for other business critical items

Fastest growing server‐based product Microsoft has ever released

● Product evolution

■ SharePoint 2001, 2003, 2007

■ SharePoint 2010

Teams


Publishing

Dashboards

MySites

Meetings

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● 80% of enterprise customers are using Microsoft Office for worker productivity and collaboration

● Information overload cost US companies 900 billion a year in lost productivity

● 40% of the most valuable information created by employees is out of reach of corporate systems

● 84% of organizations have a remote workforce

● 63 million will telecommute in US by 2016

● by 2014 there will be a 90% mobile penetration rate and 6.5 billion mobile


connections

● 67% of global online population visit social networks and blogs

● Web software is now the fastest growing sector of the enterprise content management market.

● To thrive in an era of Social Computing, companies must abandon top‐down management and communication tactics

* Statistics from IDC, Forrester, Gartner and Microsoft

Social Communications and Collaboration

● By 2016, social technologies will be integrated with most business technologies

Social Social Social Social


Social Networking

Social collaboration

Social publishing

Social feedback

SharePoint is implemented but has become difficult to use and maintain

Customer Pain Points

● Unsustainable site hierarchy● Inconsistent navigation and orientation elements● Incoherent branding and standards● Convoluted security design● Migration and upgrade challenges● Content and site governance

SharePoint Features

Extensibility ● Supports custom branding and functionality


Extensibility ● Supports custom branding and functionality ● Enables custom security configuration● Supports custom taxonomy and navigation elements● Provides hierarchy components to build sustainable site maps● Ability to implement content lifecycle standards

Upgrade and Migration Support

● Provides upgrade engines● Supports upgrade approach options● Flexibility to isolate and migrate content ● Defined upgrade paths● Supports migrations to new AD domains

Governance ● Site provisioning ● Content quotas● Versioning standards● Retire stale sites

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How do you work?

● Departments / teams / projects

● Geographically dispersed

● Matrix organization

● Partners / customers

● Knowledge bases

● Training

R / / di t


● Re‐orgs / mergers / divestures

● PMO methodology

● LOB integration

● Workflows

● Compliance / regulation

● Communities

Departmental Repository

Ticket System

White PagesSites –

Project, Team, Office

Communities

Email

Instant Messaging Project Management

/

File Shares

Hard documents


Voice Mail Training

Timesheet

Project Timesheet

Financials

Regulatory/Compliance Repository

HR

Monitoring Repository

Knowledge Management LOB

SupportSocial computing –

Internal, External

Employee Repository faxPCs

Collaboration

ECMInformation

Targeting/Delivery

Integration (LOB)

Revolving Cycle Support

● Internal operations

● Product lines

● Partners

● Customers


Process Management

Search

People Search

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How do you manage your content?

● Created

● Maintained

● Archived

● Destroyed


Interplay between people, functionality and content

Workgroup Relationships

Functionality and Features


Sustainable Collaboration

Content Lifecycle

Central Portal

Division / Departments

Increasing Structure and read‐only push content


Groups and Teams

Projects and Workspaces

MySites

Increasing Collaboration

and Social Computing

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Central Portal


How do you find things – Navigation, Search, Social Computing?

Navigation

Organizational Chart

Site Directory

Team

Search

Powerful Source of ROI

Folksomony

Tagging


Groups and Teams


MySites

LOB

Functional

Project

Department

Internal to SharePoint

External to SharePoint

Tag Clouds

Ratings

Flat Design

● Static URLs

● Data driven menu system

Central Portal



Groups and Teams


MySites

Audience Filtering

Home Page

Libs & Lists

Other SharePoint Sites

LOB, System


SITE A

, yof Record, ECM

Intranet, Extranet, Internet

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Page 1 Page 2

Filtered Views (e.g., Regions, Project Phases

Page n

Private View

SITE A


Project Phases, Quarters)

Metrics and dashboard page as KPI against

corporate strategy

Housekeeping Page

Content Life Cycle (e.g. Archive

View)

Keep the building blocks the proper size

Service Application Assignments

Security and ACLsConfusing All People list

Search Scopes

Best Bets and Keywords

Content Types Site Columns Auditing


IRM QuotaMaster Pages and

CSSStorage Scalability

AggregationSite Use

Notification

Root Site Permissions for

Certain OperationsURLs Too Long

Multi‐tenant Site Collection Must

Agree on FeaturesMoving sites

Collaboration / SharePoint

Web / Portal Applications

Customization/ Integration

Migration /Upgrade

Sustainability / Performance

Content Mgmt

Operations/ Support

Web & Portal Application● Portal Solutions● Collaboration Solutions● Publishing Solutions● Intranet, Extranet, Internet● Social Computing

Customization / Integration● Application Architecture● Branding / Standardization● Business, Technical, Operational Requirements

Sustainability/Performance● Infrastructure Architecture● High Availability● Central / Distributed ● SLA● Health Assessment

Content Management● Information Architecture● Web Content Management● Compliance / Governance


● Business Processes● Integration (Proj Server, Perfm Point, RMS, TFS, Comm

Serv)● Integration with ERP, CRM, Supply Chain, Sys of

Record● Identity Management

Migration/Upgrade● Content / Functional Migration● Product Version Upgrade● Legacy Repository Migration● File System Migration

■ Versioning■ Content Lifecycle■ Regulation

● Enterprise Content Management Strategy/Fit for Use● Global Content Management System Deployment

Operations / Support● Support Expertise● Release Management● Backup / Recovery● Disaster / Recovery● Monitoring● Maintenance● Archiving

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Case Study


Usage

● SharePoint started as a pilot with a workgroup focus

● It is now used world wide by 8000 users

● Used internally for collaboration and process management

Current Infrastructure

● WFE, App Server, Database server


● Has grown to 1.8 TB of data

● 32‐bit hardware

● SnapManager®2.0

● Monolithic LUN design

Project Overview

● Demand Drivers

■ Implement new version of SnapManager® and SnapDrive®

■ Retire end of life hardware

■ Implement 64‐bit hardware

■ Introduce HA

■ Support backup retention SLAs

E bl l t b t ti


■ Enable release management best practices

● Pain Points

■ Unsustainable/underpowered 32‐bit hardware

■ Up‐time issues

■ Fault intolerance

■ LUN design not supportive of backup standards

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● Feasibility proof of concept

● Partner with SnapManager® product team

● Partner with storage team

● Collaborate with DBAs

● Developed detailed installation guides

● Dev environment integration testing

● Stage environment repeatability testing

● Migration test and validation in Staging


g g g

● Production environment roll‐out

● Implementation of production, stage and development farms

● SnapManager® for SharePoint

● SnapManager® for SQL

● Windows 2008

● SQL Server 2008

● Foundation for migration to SharePoint 2010

● Enhanced LUN layout design

● SnapDrive®


p

● Virtualization

● Utilization of Staging environment for DR requirement

SMMOSS Media Server

SharePoint WFE

NetApp®

StorageSnapshot

SQL Server

SMMOSSMember Agent

IndexingD t


SMMOSSCtrl Agent SMMOSS

Manager

SMMOSS Manager

SMMOSS Media Server

UserControl

Task Oriented Control

Metadata

Data

Web-basedClient

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● Scheduled block delta replication using SnapMirror®

● Automated DR in the event of a failure

● DB verification on SnapMirror® target

Production Site Disaster Recovery Site

SharePoint® Users

TM


Snapshot™

Snapshot™

Snapshot™ Primary Storage Primary Storage

SharePoint Server with SnapManager® for Microsoft® Office SharePoint Server

Backup

SQL ServerTM with SnapManager®for SQL Server

Replicate changed Blocks using SnapMirror®

SQL Server with SnapManager®for SQL Server

SharePoint Server with SnapManager® for Microsoft Office SharePoint Server

Restore in the event of a disaster

● Flexible and efficient

■ Async, sync

■ Uses Snapshot™ copies for efficient storage and bandwidth

● Simplifies management

■ Easy setup and recovery

Primary Data Center DR Site

SnapMirror® is a simple and flexible replication technology that enables you to protect more of your applications


■ Single product across all storage systems

■ Leverages SnapManager®, enabling replication of application‐consistent Snapshot copies

FAS FAS or NearStore®

SnapMirror®

● Successful SnapManager® implementation

● Updated SnapManager® least privilege permission model

● Support of database re‐index maintenance best practice

● State of the art hardware

● Fault tolerance / Improved uptime

● Sustainable Filer LUN design

● Windows 2008 64‐bit certified build

● SQL Server 2008 certified build


Q

● Next generation collaboration environment

● SnapManager® for SQL Server 2008 64‐bit certified build

● SnapManager® of SharePoint 64‐bit certified build

● Windows 2008 VM reference implementation

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The Fastest Path to True Collaboration in and Beyond the Enterprise

● A five‐day roadmap assessment

■ Analyze the As‐Is Environment

■ Identify the To‐Be Priorities

■ Take action

● With Infogain’s SharePoint QuickStart Program, you can easily


■ Connect with business users

■ Educate your team

■ Pilot its capabilities

■ Expedite user adoption

■ Prioritize project requests

■ Balance strategy options and implementation priorities

● SharePoint Introduction

● Why Now?

● Surfacing and Re‐using Content

● Site, Functionality, Content Integration

● Taxonomy Design

● Site Design

● Site vs. Site Collection

● Leveraging NetApp technologies


g g pp g

Additional resources for information

● Webinar to be provided after today’s call

● Join us at SPTechCon 2011: The SharePoint Technology Conference

■ Held from February 7‐9, 2011 in San Francisco

● Contact Infogain

James EagletonSr. Director, SharePoint / Collaboration

[email protected](408) 656.0823


● SharePoint 2010

■ Home http://SharePoint2010.Microsoft.com

■ TechNet http://MSSharePointITPro.com

■ Developers http://MSSharePointDeveloper.com

■ NetApp http://www.netapp.com/us/products/management‐software/snapmanager‐sharepoint‐server.html

Sharepoint webinar

Technology

Transcript of Sharepoint webinar