SHAREPOINT TUESDAYJohn van Ruthjvanruth@raa.com.au

Agenda

• RAA and iConnect• Migration WSS3.0 to

MOSS2007• What keeps me awake• Examples of use• Projects• ITIL• Dashboards• Change Requests

About the RAA

• RAA Emergency Road Service• RAA Commercial and Home

Security• RAA Insurance• RAA Travel• RAA Legal and Advocacy• RAA Shop• RAA Approved Repairer Network• RAA Technical Advisory and

Inspections

iConnect v0.1 (wss3.0 - Aug 08)

• License – 650 Free users!!!• Static Content • IS and HR and Corporate

• News items• Forms (MS Word)• Policies and Procedures (MS Word)• Web part – phone list (VB + Universe)• List Libraries (limited ad hoc use)• Document Libraries (limited ad hoc

use)

Pitfalls

• Architecture (v0.0, v0.1, v1.0, v2.0)

• 3rd Party Web Parts• Limited Control• Lack of Governance• Style Sheets• Roadblocks• Cross site roll ups• Editing• Non intuitive design interface

iConnect v1.0 (MOSS 2007 – Sept 09)• Licensing (650 Core Cals + 50 Entpr Cals)• Content Management Capability

• Consistency• Static content - most departments• Limited targeted content

• News / Announcements• Roll up / Targeted / Subscription (RSS)

• Limited AD Integration• Search (Forms, People, Policies)• Nintex Workflow (limited HR / IS)• Dashboards (limited)• List Libraries (still limited and ad hoc)• Document libraries (still limited and ad hoc)

iConnect v2.0 (Future - 2 to 3 Years)• Licensing (650 Enterprise Cals)• Dynamic (Targeted) Content Management• Integrated Identity life cycle management• Integrated Reporting (Enterprise Data Warehouse)• Corporate planning, performance management and

reporting• HR Process Integration• Workflow integration• Extensive Search Capabilities• Structured List and Document Libraries

• Replace file and print servers• My sites• Web 2.0• External Content Management Capability (Internet)

What keeps me awake at night?

Governance

• Skills• Security• Ownership and Accountability• Office productivity tool vs

SDLC?• Control (content and structure)• Reusable building blocks• Migration and evolution

Example - Projects

• Consistency• Status Reporting at a glance• Follows Project Methodology• Content Types (Templates)• Alerts

Example - ITIL

• Service Catalogue (List)• Service Contacts• Service Desk Tool (Link)• Incident Reporting (Web Part

of List)• FAQ’s (Links / Web Parts)

Example - Dashboards

• Member Service Index• Uses MOSS Dashboard

Function• Excel Reporting Services• Excel Charts

Example - RFC

• Manage User Demand• Standardised criteria and

categories• Cross site look up for services

Questions?

Thanks for listening…

Windows SharePoint Services version 3

Collaboration

PlatformServices

Workspaces, Mgmt,Security, Storage,

Topology, Site Model

Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration,

offline docs/lists

BusinessIntelligence

Microsoft Office SharePoint Server 2007

Collaboration

Search

PortalBusiness

Forms

PlatformServices

Workspaces, Mgmt,Security, Storage,

Topology, Site Model

ContentManagement

Server-based Excel spreadsheets and data

visualization, Report Center, BI Web Parts,

KPIs/Dashboards

Integrated document management, records

management, and Web content management

with policies and workflow

Rich and Web forms based

front-ends, LOB actions,

enterprise SSO

Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration,

offline docs/lists

Enterprise scalability,contextual relevance,

rich people and business

data search

Enterprise Portal template, Site Directory, My Sites, social networking,

privacy control