Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers...

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Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009 Chicago, IL 60611 (312) 828-9569 E: [email protected] W: KevinShanley.com

Transcript of Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers...

Page 1: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

30 Marketing Ideas in 30 Minutes for Religious Publishers

Shanley + Associates, LLC

405 N. Wabash AvenueSuite 3009

Chicago, IL 60611(312) 828-9569

E: [email protected]: KevinShanley.com

Page 2: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 1Renewals

The renewal rate is the single greatest measurement of reader satisfaction.

Page 3: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 2Renewals

Keep promoting renewals until the cost of the last renewal is $5.00 more than your acquisition cost.

Page 4: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 3Renewals

Offer multiple year renewals10% savings on two years15% savings on three years

Page 5: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 4Renewals

Typical renewal series 4 efforts before expireMonth of expire2 after expire

Page 6: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 5Renewals

Gift renewal series3 efforts to donors2 efforts to recipients

Page 7: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 6

RenewalsMail the renewals on time each month.

Page 8: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 7Renewals

Don’t offer discounts on any renewal efforts.

Page 9: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 8Renewals

Mail reactivation renewal campaigns 2 to 3 times a year.

The Christian Century—2 mailings Sojourners—3 mailings Presbyterians Today—3 mailings Horizons—3 mailings Presbyterian Outlook—3 mailings Holiness Today—2 mailings

Page 10: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 9Renewals

50% to 60% of all renewals will arrive with the first two efforts.

Page 11: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 10 Renewals

Renewal CostsRegular renewal: $3 to $5Telephone: $15 to $20Reactivation: $25 to $30

Page 12: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 11Acquisitions

To maintain level growth acquisitions must equal your annual expires.

Page 13: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 12Acquisition Price Test Often

The process of allowing the marketplace to define the value of product.

Easily conducted through acquisition campaigns and renewals.

Page 14: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 13Acquisitions

Track Half-Life Analysis You will receive 50% of your orders within

30 days of your mail date. The other 50% will arrive over the next five

months.

Page 15: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 14Acquisitions

When testing new lists you should start with no more than 3000 names.

Page 16: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 15 Acquisitions

When developing a new promotional package start with a #10 cover envelope, letter, order form, brochure, and lift note.

Page 17: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 16 Acquisitions

Write a Benefit Focused Story What makes your periodical unique?

Why should people care about what you are publishing?

Page 18: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 17 Acquisitions

Promotional Copy Benefit statements describe how a reader’s life will improve.

More important than feature statements.

Page 19: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 18 Acquisitions

Promotional Copy Feature statements talk about the

editorial make up of the periodical.

OK to talk about departments and writers.

Don’t talk about your history and dead publishers.

Page 20: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 19Acquisitions

Do not give up on the control package until it’s been beaten twice.

Page 21: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 20Acquisitions

After price testing you may find that you will end up with an acquisition price and a renewal price.

Sojourners Acquisition Price: $29.95 Renewal Price: $39.00

The Christian Century Acquisition Price: $39 Renewal Price: $59

Page 22: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 21Acquisitions

Test hard offers first: 1 year at a reduced rate

Horizons: $18.00 Response rate: 1.14%

1, 2, and 3 year terms. Horizons: $19.95, $32.00, & $45.00 Average order: $23.92 Response rate: 1.18% Horizons—Women’s Division--PC(USA)

Page 23: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea # 22Acquisitions

Test list and offer ahead of package and copy.

List 50% Offer 25% Package 15% Copy 10% Test at least one new variable in every

mailing.

Page 24: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #23 Acquisitions

Stay away from using premiums. They raise your acquisition costs. They lower your renewal rate. They require testing a premium at

renewal time.

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Shanley + Associates, LLC 312-828-9569

Idea # 24 Acquisitions

All Church Programs Require: Relationship building with pastors and other church leaders. Lead generation mailings. Lead generation emails. Offer sample copies and reduced sub rates.

Holiness Today: bi-weekly emails to Church of the Nazarene pastors

85,000 subscription cards requested 1500 posters & over 100 DVDs distributed

Page 26: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #25Acquisitions

Test courtesy reply vs. business reply return envelopes.

You may be surprised: Presbyterians Today A/B split with a

65,000 piece mailing Business Reply Envelope Response: 1.18% Courtesy Reply Envelope Response: 1.31%

Page 27: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #26

Fundraising Solicit donations from your active

single subscribers. Readers will contribute $25 to $30 the

first time they are solicited.

Page 28: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #27

FundraisingAsk for a donation on your renewal form.Average gift: $15 to $30

Page 29: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #28

Fundraising Solicit your active single subscribers at least

twice a year: Commonweal=2 appeals The Christian Century=2 appeals Presbyterians Today= 3 appeals Horizons=3 appeals

Page 30: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #29

Fundraising Create a separate message for the previous donor

than the one sent to the single subscribers. Donor Response Rates: 10% to 13% Single Sub Response Rates: 1% to 2%

Still profitable Excellent donor development list

Page 31: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Idea #30

Fundraising Do not solicit expires for donations.

Response rate: >1% Unprofitable source

Page 32: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Bonus Idea #1 Fundraising

Test your fundraising efforts with active single subscribers who have renewed at least one time.

Commonweal—April 2010 test Subs who renewed 2 or fewer times: 1.3% response Subs who renewed 3 or more times: 1.3%

response Donors who renewed 3 or more times: 8.5%

response

Page 33: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

Bonus Idea #2

Fundraising Acknowledge your donors by printing their names in your journal.

Presbyterian Outlook developed giving levels, published the donors names in the magazine, and the average donation has increased.

Page 34: Shanley + Associates, LLC 312-828-9569 30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009.

Shanley + Associates, LLC 312-828-9569

30Marketing Ideas in 30 Minutes for Religious Publishers

Shanley + Associates, LLC

Email specific questions to Kevin and he will be happy to answer your questions and send a copy of his Power

Point slides.

E: [email protected]: KevinShanley.com