Setting up a project framework phase 1 june 20162

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The Project Framework Presented by PM Squared Busine ss Focuse d User Friend ly Best Practi ce

Transcript of Setting up a project framework phase 1 june 20162

Page 1: Setting up a project framework phase 1 june 20162

The Project Framework

Presented by PM Squared

Business Focused

User Friendly

BestPractice

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The information provided in this presentation will

allow you to have a high level view on how to put

into focus the building blocks to implement your

project framework. The presentation has been

designed that each slide can be adjusted to fit your

own particular requirement. The sections of the

presentation have been divided into

At the end of the presentation is some reference

information that adds to the content within this

presentation.

• Overview• Pre-project

• The Business Focus• The Project Team• The Project Manager• Project Maturity Index• The Gap Analysis• The Project Model• Getting Started

• Project Delivery• The Kick Off Meeting• Project Initiation• Project Planning• Project Execution• Project Close Out

• Evaluation• Continuous Improvement• Summing Up

• Reference Info• Prince2 Model• PMBok Knowledge Areas• SDLC Model• Project Management in the cloud• ISO 9001 quality model

Cliona O’HanrahanProject Manager

Pre-Project Project Delivery Evaluation

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Business Led Project Management

Change and Transformation Drivers

Technology

Market Trends

Organisational Performance

Product

Revenue

Organisational Behaviour

Values Management Style

Focused Decisive Forward Thinking

Project Framework - Overview

Although the fundamentals of business have

remained unchanged, the pace of change and the

resultant level of competition at industry level most

certainly has. The key driver underpinning this

acceleration is of course the advancement of

Information and Communication Technologies (ICT).

It is what connects us to individuals, to industries,

to each other, to everything.

More than ever today businesses need to adapt to

a market that is aggressive and fast moving. Project

management will help business bring in the

technical change and transformation needed to

succeed.

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Maintaining costs

Improving sales

Staff development

Improving product delivery

Aligning strategy to market treads

Meeting The ChallengeThe introduction of a project management framework

will provide a structured and managed approach for

projects within your company.

A project framework can and should be setup to suit

your own particular organisation without complexity or

intensive documentation and governance. At the same

time the framework must bring a level of best practice

that will flow across all project delivery within your

company.

With the right framework in place it will allow projects

of all sizes and priority to be planned effectively. This

ensures that at all times the cost of the project is

managed while delivering quality and the right level of

performance and control across project management.

Project Framework - Overview

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What problem are we trying to solve

How can we address the problem and the

viable options

What are the risksWhat business value is generated from each

option

Business Case

Project Framework – The Business Focus

To establish the strategy to improve project delivery and how it aligns with the overall business vision for the company.

Strategic alignment is a two-way process. Overall business strategy informs project planning and in turn, project success impacts enterprise success. Strategic alignment of a project takes into account strategic focus, operational efficiency and team leadership. Aligning portfolios and projects with corporate strategies and goals is the only way to ensure that the right projects are being focused on. The alternative is wasting time on the wrong areas, which will disconnect you and your business from what you want to achieve.

Benefits

• Projects serve the company’s mission• Projects add value• Control of projects through defining objectives before starting

projects

The consolidation of the strategy and project objectives are recorded in a business case which will be the baseline and benchmark for projects from project initiation until implementation

• The Strategic Triangle• The Business Case

KeyDeliverables

Strategy

Operations

Portfolio

Programmes

Projects

Strategic Challenge

Stra

tegic

Pro

ject

s

Pre-Project Project Delivery Evaluation

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Team Organogram

Role Role Role

Putting in a project charter and having everyone sign and agree is a great way to bring a sense of commitment for what the project is trying to achieve.

Project Framework – The Project Team

To ensure that the assigned project team has the skilled resources required for developing and implementing the project framework

Having the right team in place is a sure fire way to ensure that rolling out the project framework will have a greater chance of being successful.

Outlining a project resource management plan will clearly define what the roles are for the project to be able to source the correct skills to fill those roles.

This could be either done internally or via an approved supplier. At the same time it is also key to ensure that the resources being assigned to the project fit in with the culture of the organisation so it does become a balancing act.

Providing the correct level of management support will also play an important part and if this is done correctly this will ensure a successful project and a happy team.

• The Project Organogram• Roles and Responsibilities Matrix• Resource Management Plan

Resource Management Plan

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Managers are the most

creative Pros in the world; we have to

figure out everything that could go wrong before it does

Fredrik HärénProfessional Speaker

Project Framework – The Project Manager

To bring on board a project manager that will work with the business team to plan, control and deliver the agreed project framework.

There are many descriptions for the role of the project manager however fundamentally the project manager does have the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. The project manager is also the glue that holds everything together with a primary focus on

• A natural ability to manage and motivate the project team at all levels

• The business objectives, goals and return on investment targets.

• The right amount of process and governance to drive the project to a successful conclusion.

The project manager is very dependent on the full support of the project sponsor so it is important that this relationship is clearly defined and agreed and a consolidated job description documented and approved.

Leading

Organising

Motivating

Supporting

Knowledge guru

Stakeholder expert

Makes great coffee

Key Skills

• The Job DescriptionKeyDeliverables

Pre-Project Project Delivery Evaluation

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Level 1

Sporadic use of PM. Formal documentation and the knowledge of the standards of PM are lacking.

Level 2

A formally approved PM has been launched. Basic processes followed in a limited manner, not standardised across all projects

Level 3

A PM methodology is developed approved and used. Project participants are informed about PM standards. Most projects are implemented using these standards.

Level 4

An integrated project life cycle methodology is used. Application of the standard set is monitored and fixed for all projects. Projects support the strategic plan

Level 5

Knowledge management and transfer processes are standardised and followed. Processes are in place to improve project performance. Management focuses on continuous improvement

Identified Problem/Issue

Action to resolve

Responsible

Timeline

Key Performance Metrics

Project Framework – Project Maturity Index

To clearly establish how effective the current project management delivery, best practice and governance measures against the company’s strategic targets.

The Project Maturity Index will assist the company to clearly

identify at what level their project management process is, how

they are currently managing projects and what needs to be

improved.

The inputs to the project maturity index should be identified via

a questionnaire that is sent out to the company’s staff that are

involved in day to day project management activities.

This should be followed up by an analysis of the findings to

provide a report to the stakeholders showing what areas need

improving across project delivery.

• Project Maturity Index• Project Maturity questionnaire• Management Report

Questionnaire

Name L1 L2 L3 L4 L5

Identifying the Maturity Level

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Current Situation

Problem Areas

SWOT Analysis

Recommendations

Project Framework – The Gap Analysis

To allow the work streams to identify the gaps within their project delivery and provide recommendations.

The gap analysis will follow on the findings and analysis of the

project maturity index allowing the identified staff members the

opportunity to compare the current situation with the future

state that is required to bring in a project framework.

Brainstorming work sessions should be setup which can provide

a mind map showing the current and desired states for project

delivery.

A great way for your team to report back is to present their

findings to the company and stakeholders allowing for the right

information and recommendations being communicated to the

business team as inputs into establishing the project model as

the basis for the project framework.

• Gap Analysis Mindmap• Presentation to the business

team

Mindmap

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – The Project Model

To clarify the agreed project management processes and the software delivery process and will be a direct feed into the project framework.

Before consolidating the project framework there should be a

firm understanding and agreement of what project management

and software delivery methodologies will be rolled out as part of

the project model. Today there are two main bodies of project

management practices:

• Prince 2 (Association of Project Management

• PMBok (Project Management Institute

Software development normally falls under the process referred

to as the SDLC (Software Delivery Lifecycle) and this can either be

a Waterfall or Agile Approach but each phase of the SDLC should

be incorporated into your project model

• Project ModelKeyDeliverables

Pre-Project Project Delivery Evaluation

WaterfallAgileRapidSpiralPrototypes

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Strategy agreed

Business case approved

Analysis completed

Timeline agreed

Team in place

Stakeholder committed to project

Funding in place and agreed

Governance agreed

Project Model agreed

Checkpoint

Project Framework – Getting Started

To ensure that all of the relevant analysis and preparation has been completed to begin to move into the project framework implementation phase.

This is where all the nuts and bolts come together. At this stage

a final checkpoint will need to be performed to ensure that the

analysis and recommendations are complete.

At this stage it is important to ensure that the business case has

been updated with the final recommendations and updates and

has been version controlled to be used as a baseline going

forward specifically outlining the duration of the project.

The process from hereon in will follow a normal project

implementation process. The recommended timeframe to

deliver this phase of the project should be between 60 – 80

working days.

• Updated business caseKeyDeliverables

Pre-Project Project Delivery Evaluation

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• Send out the date and venue for the meeting

• Send out the agenda and finalise

• Identify the delegates and stakeholders for the meeting

• Confirm the equipment to be used for the meeting

• Setup video and tele conferencing

• Finalise the kick off presentation

• Appoint a resource to take minutes

• Have refreshments on hand

A well-planned kick-off meeting sets the tone for a successful project

Project Framework – The Kick-off Meeting

To position and gain commitment from the project team, project stakeholders and business for the rollout of the project framework.

The kick-off meeting is a great forum to ensure that everyone is on the same page for how the project is to be managed and delivered. This is the first time that the team and stakeholders will meet and the outcome of the meeting will:

• Publicly state the beginning of the project

• Outline the project goals as well as the individual roles and responsibilities of team members

• Clarify the expectations of all parties

• Create a commitment by all those who influence the project’s outcome.

The Kick-off presentation should provide enough detail to give a high level view of the project and what the final goal is.

It is important to minute the outcome of the kick off meeting and ensure that there is full agreement on the actions noted.

• The Kick-off presentation• The Kick-off minutes

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – Project initiation

Project Initiation is the beginning of the project framework

deliverable. In this phase, decisions will be made concerning

who is to carry out the project, which party (or parties) will be

involved and whether the project has an adequate base of

support among those who are involved. Setting up the project

initiation document and overview session with the team and

stakeholders will provide a full view on what the project is trying

to achieve and ensure that there is commitment at every level to

allow the project to meet the approved objectives.

The project framework project will need to be registered to

allow the project budget to be allocated and kicked off and

documentation agreed to setup the project folder structure.

Project Initiation

• Finalise and obtain approval for the project initiation document.

• Prepare the project overview presentation

• Present to the business and project team

• Minute outcomes and note actions

• Register the project with either the PMO (if

relevant) or financial management

• Get sign off on the project budget and

baseline

• Setup project governance and folder structure

• Move the project into a Go status.

• Project Initiation Document• Project Overview Presentation• Project Registration• Project Budget • Project Folder Structure

Primary Responsibility:Project Manager

Supported by:• Project Sponsor• Business Team• Project Leads• PMO/OpsEstimated duration

10 working days

Project Initiation will define the objectives, scope, purpose and deliverables to be produced and ensure the project initiation document is approved by the project sponsor and stakeholders.

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – Project Planning

Project Planning is one of the most important phases in the project life cycle and this needs to be carried out to ensure that everything that is required to complete the project is documented approved and understood by the full project team.

This is also where the project manager will look at both Prince2 and PMBok processes to include what is believed to be the correct level of governance and best practice that meets the complexity of the project.

In line with the baselined project plan agreement on the overall resource management, communication and quality criteria will have to be agreed across the team.

The balance of the governance around the project will align to the complexity of the project and will need to be agreed with the stakeholder and team although the project manager will have the final approval for all documentation for the project.

Project Planning

• Finalise the business case

• Finalise and baseline the project plan

• Finalise all agreed documentation

• Finalise any supplier contracts and deliverables

this could also include project staff.

• Finalise the project organogram and roles and

responsibilities

• Move all agreed templates into the project

folder

Primary Responsibility:Project Manager

Supported by:• Business Analyst• Project Leads• Operations

Estimated duration10 working days

Project Planning will provide the agreed project milestones and ensure that the correct governance is in place to manage the end to end project lifecycle in line with the finalised project model.

• The Project Plan (MS Project)• The updated business case• The Project Organogram• Supplier Contracts

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – Project Execution

The Project Execution Phase is the third phase in the project life cycle where the physical project deliverables are designed and developed and presented for approval and signoff.The Project Execution Phase is usually the longest phase in the project life cycle and it typically consumes the most energy and the most resources.

Controls are established to manage time, cost, quality, change, risks and issues which are reported back at the correct status forums and updated into the agreed project workbook.

Today there are a number of project management cloud based solutions which provide a seamless integrated approach to having the ability to instantly provide information and track progress. It is important to note that this supplements the project life cycle - the other phases will still be carried out as specified within the agreed project model.

Project Execution

• Track and manage the baseline project plan

• Control change requests and exceptions

• Report back at agreed status meetings

• Track and control issues and risks and update

the RAID log

• Monitor the budget

• Hold regular stakeholder meetings

• Update all documentation as required

• Setup RAG status at milestone level

• Setup the project workbook.

• Update the business case when relevant

• Updated Project Plan• Updated Business Case• Status Meetings• Status Reports• RAID Log• Project Workbook

Project Execution will result in providing the agreed deliverables to meet the timeline , cost, scope and quality criteria and providing work performance information to the project team and stakeholders

Primary Responsibility:Project Manager

Supported by:• Business• Business Analyst• Project Leads• SupplierEstimated duration

25 working days

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – Project Close Out

Project Close Out takes place once the full project plan outlining all of the activities has been successfully completed and shows a 100% status.

A project framework implementation plan will be finalised to provide how future projects will be setup and managed. This can be handed over to the PMO or Project Sponsor to make the decisions on how projects will be managed going forward.

During this phase the project manager should proceed to finalising all administrative procedures and releasing both the internal and external resources. It is also beneficial to update the lessons learnt log that can be used as a benchmark going forward.

A project close out report will need to be compiled and handed over to the project sponsor or other allocated representatives .

Project Close Out

• Finalise implementation plan

• Ensure that all project tasks and activities have a

100% completion status

• Do close out report for the project sponsor and

nominated stakeholders

• Hold final review session with project team

• Update lessons learnt log and store to project

folder

• Close out all documentation and store

• Finalise financials and supplier contracts

• Release resources

• Provide close out report

• Final project plan• Implementation plan• Lessons Learnt log• Close Out Report

Primary Responsibility:Project Manager

Supported by:• Project Sponsor• Business • Business Analyst• Project Leads• OperationsEstimated duration

10 working days

Project Close Out will provide the final status and lessons learnt for the project and allow the project management to close out all of the activities.

KeyDeliverables

Pre-Project Project Delivery Evaluation

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Project Framework – Post Project Evaluation

Once the project goes live and the training of the staff has been completed it is important to continue to monitor the overall success of the project framework that has been implemented into your business. This will introduce a cycle of being proactive in continuously improving the project framework and at the same time allowing the project team to provide valuable inputs of how the framework can be improved to provide maximum benefit.

As companies focus on quality and continuous improvement as a key driver for all projects being implemented the results will speak for themselves as this will lead to operating efficiency and projects providing value and a constant return on investment and repeated overall performance.

As the company continues to engage in process improvement for the project framework this will result in customer engagement and satisfaction in both the product and services that are been offering to the market.

The end result will be a continuous improvement of the company’s performance in a competitive and fast moving market.

Pre-Project Project Delivery Evaluation

Post Project Evaluation

Name of project

Date of Evaluation

Conducted by

Project Evaluation Metrics Topic Topic Topic

Overall impact of the project

Project goals and objectives achieved results

Areas for improvement

Quality

Continuous Performance Circle of Excellence

Assess

Plan

Implement

Evaluate

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Project Framework - Summary

The benefits of introducing a Project Framework for your

company will prove themselves over and over again as it

will provide the processes, guidelines and techniques to

manage both the people and the work and ultimately

provides value to the organisation the projects to be

deployed and the project team. In project management

we refer to the framework as the project management

palette as it helps the project manager and team apply

the right skills to meet each project no matter how large or

small or how simple or complex

In the end the project framework provides the basis for

projects to be a successful endeavour and allow the

company to move ahead and meet all agreed targets. It is

the cornerstone for effective project management and

should always be the cornerstone for project delivery and

management.

The Project Framework

• Is an easy and pragmatic approach to align and prioritise all projects across your organisation

• Ensures that the right skills and resources are available at the right time

• Provides the correct detail to source and manage suppliers that deliver a service

• Implements the right project methodology allowing the project manager to blend it to meet your product deliverables

• Minimises cost and risk through vigorous control

• Guides when looking at new technology and software to manage projects in the cloud.

Summing Up

Pre-Project Project Delivery Evaluation

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REFERENCE AND INFORMATION Prince2 Process Model PMBok Process Model Software Delivery Governance and Control Cloud Based Solutions

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Benefits• Proven best practice and

governance• Project viability / Business

Case Focus• Can be applied to any type of

project• Product and quality focus

and • Controlled work levels

Project Framework – Reference Information

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Benefits• Internally recognised• Global standards• Incorporates supplier and

subcontractor management• Offers a structured approach• Provides a project

framework• PMP certification globally

recognised• Controlled work levels

Project Framework – Reference Information

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Analyse• Analyse Requirements• Compile System Requirements Specifications• Finalise all test scenarios and test plans

Design• Compile Functional Solutions• Acquire Solution Integration and Data Migration Inputs• Compile Technical Solution• Design Testing Specifications

Build• Develop System• Perform Unit Testing• Prepare for testing and Release• Conduct System Walkthrough

Test

• Conduct QA• Resolve Defects• Release for UAT• Conduct UAT• Resolve defects

Deploy• Implement to production environment• Prepare for production handover support• Handover to production and operations support

Keep inMind

The SDLC methodology must be tailored to both the size and risk of the project to ensure that it produces a quality product. This process can be adapted to either a Waterfall or Agile approach. Each phase must have a formal release to ensure all identified tasks have been finalised and approved

Aligns toIterative

AgileWaterfall

Scrum

Project Framework – Reference Information

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PROJECT MANAGEMENT IN THE CLOUD - SAAS

Enterprise applications are moving into cloud technology and this includes certain aspects of project management. Cloud technology for project management applications allow for seamless communication and the ability to track resources and tasks allowing for the ability to track information at any time and wherever the project manager and project team is Companies are investing in cloud project management applications because they realize that employees can be more productive and get more work done when they can access work information wherever they are.

Collaboration

Communication

Time sheet management

Task Tracking

Reporting

Real Time Monitoring

Issue management

Project Framework – Reference Information

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Project Framework – Reference Information

ISO 9001 Quality Management System standard. ISO 9001 is for all organisations both large or small and covers all UK sectors, including charities and the voluntary sector. ISO 9001 is also a proven business winner with most certified organisations pointing to qualifying for more tenders and winning more orders both domestically and internationally.