LEADING AND MANAGING CHANGE

CW CHAPTER 10 SESI 6

KULIAH CHANGE MANAGEMENT

ACTIVITIES TO EFFECTIVE CHANGE MANAGEMENT

Motivating Change1. Readiness for change2. Overcoming resistance of

change

Creating Vision. 1.Core Idiology2.Constructing the envisioned future

Develop Political Support1.Asses change agent2 Identify key stakeholders3 Influencing stakeholders

Managing the transition1. Activity Planning2. Commitment Planning3. Management Structures

Sustaining MomentumProviding resources for changeBuilding a support system for change agentsDeveloping new competencies & skillsReinforcing new behaviorsStaying the course

EFFECTIVE CHANGE MANAGEMENT

Creating Readiness for change

Sensitize organization to pressure for change

Reveal discrepancies between current & desired states

Convey credible positiveexpectation for the change

Overcoming Resistance to change

Empathy & support

Communication

Participation & involvement

SOURCES OF POWER & POWER STRATEGIES

Individual Sources Power Strategies of power

Knowledge

Others’ support

Personality

Playing it straight

Using social network

Going aroundthe formal system

ORGANIZATION CHANGE AT A TRANSITION STATE

Current stateTransition

state

Desired

Future State

EVALUATING &INSTITUTIONALIZINGOD INTERVENTIONSCW CHAPTER 11 SESI 6

KULIAH CHANGE MANAGEMENT

Diagnosis

Chpt 5-8

Design & Implementation of

Interventions Chpt 9-10

AlternativeInterventionsChpt 12-20

IMPLEMENTATION AND EVALUATION FEEDBACK

Implementation of Intervention

Clarificationof

intervention

Development of Plan for next Implementation

Steps

Implementationfeedback

Measures of features of the intervention &

immediate effects

Evaluation feedback

Measures of longterm effects

INSTITUTIONALIZATION FRAMEWORK

Organization Characteristic

-Congruence-Stability of environment &Technology-Unionization

Intervention Characteristic- Goal Specificity- Programmability- Level of Change target-Internal Support-Sponsorship

Institutionalization Process-Socialization-Commitment-Reward Allocation-Diffusion-Sensing & Calibration

Indicators of Institutionalization

-Knowledge-Performance-Preference-Normative Consensus-Value Consensus