Servicenow ppt
-
Upload
servicenow-the-enterprise-cloud-company -
Category
Education
-
view
1.755 -
download
5
Transcript of Servicenow ppt
http://www.svtrainings.com/servicenow-training-online
Visit with us :http://www.svtrainings.com/servicenow-training-online
Servicenow courses
Introduction to Service NowWhat is Service NowWhy and who can use Service NowConcept of cloud computing in Service NowIntroduction to ITIL foundation Navigation and usersHelpful portals, releases
http://www.svtrainings.com/servicenow-training-online
Customize Homepage
Creating GaugesDefine CSS properties, UI PropertiesChange visibility of Homepage and bannerHTML and web services
http://www.svtrainings.com/servicenow-training-online
Tables, Form, DictionaryCreating Application, module Creating tablePersonalizing form and table layoutCreating Section,ViewDictionary entriesDictionary overridesReference qualifiersRelated lists
http://www.svtrainings.com/servicenow-training-online
Update set’s CreationCreating an update set Merge update setRetrieve Update set in another instance Creating workflowWorkflow editor and workflow scripts Workflow activities and workflow contextWorkflow stages, transitions
http://www.svtrainings.com/servicenow-training-online
Service catalog management Use of service catalog, back end executionCreating catalog item, record producer, order guideCreate RITM and catalog taskAttaching workflow to catalog items Importing data in Service NowData sources,XML importTransform maps, Scheduled data importImport sets
http://www.svtrainings.com/servicenow-training-online
User AdministrationCreating groupsUsers and DepartmentsConcept of delegation Customizing user profileRoles & group membershipFetch detail of logged in user
http://www.svtrainings.com/servicenow-training-online
Email Notification
Defining a Template Define notification Email logs Introduction to SMTP and POP mail serversTrigger email on event
http://www.svtrainings.com/servicenow-training-online
Create SLA &Schedule SLA DefinitionsSLA PropertiesAttach SLA to tasksCreate schedule and child schedule Scheduled JobsIntroduction to scheduled jobsScheduled Job logScheduled reports
http://www.svtrainings.com/servicenow-training-online
Access Control List&CMSCreate Read, Write and Create ACL on table and
field levelDebug ACLSWrite ACL Scripts Concept of privileged system admin Content Management (CMS) Creating site, pageDynamic content blockDefine Header, theme, style sheetCreating UI page, UI macros
http://www.svtrainings.com/servicenow-training-online
Introduction to Web service Introduction to web servicesSOAP Messages
http://www.svtrainings.com/servicenow-training-online
DebuggingPersonalize usersDebugging Business RuleDebugging ACLBackground scripts
http://www.svtrainings.com/servicenow-training-online