Service with a smile africa conference june 5
Transcript of Service with a smile africa conference june 5
MARKETS Source: CTBUH / RoMF
Service with a SmileLearning Event on “Trade and Regulation in Services in Africa” Ethiopia,
June 5, 2013
Ejaz Ghani & Arti Grover
An outline
• Can services contribute to growth, jobs and poverty reduction in low income countries?
• Is tradability of service increasing?• How important is service sector for Africa’s
development? Can Africa take advantage of the globalization of service?
• Policy toolkit: Institutions/regulation; Infrastructure; International business engagement (trade and investment); Innovation and education.
Can service be a driver of growth in low income developing countries?
Can service create jobs?
Can labor productivity grow in services sector?
Industry, Developed
Industry, Low Developing
Services, Low Developing
Services, Developed
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51
0
Pro
du
ctivity G
row
th, in
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1990 1995 2000 2005 2010Year
Comparing Labor Productivity Growth across sectors
Is service productivity contingent on the stage of development? Ethiopia, and Lesotho are just as likely to excel in services,
compared to industry, as rich countries like Hong Kong and Bulgaria.
ALB
ARG
ARM
AUS
AUT
AZE
BEL
BGR
BLZ
BOL
BRA
BWA
CANCHE
CHL
CHN
COL
CRI
CYP
CZE
DEU
DNKDOM
DZA
EAP
ECA
ECU
EGYEMUESP
EST
ETH
FIN
FRA
GBR
GEO
GRC
HIC
HKG
HND
HRV
HUN
IBDIDN IRL
ISLITA
JAM
JOR
JPN
KAZ
KGZ
KOR
LAC
LKA
LSO
LTU
LUX
LVA
MAR
MDA
MEXMKD
MNG MUSMYS
NIC
NLDNORNZL OEC
PAK
PAN
PER
PHL
POL
PRTPRY ROM
RUS
SAU
SGP
SLV
SUR
SVK
SVN
SWE
SYR
THA
TJK
TTO
TUR
UKR
UMC
URY
USA
UZB
VEN
VNM
YEM
ZAF
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vg. P
rodu
ctivity G
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iff.: (S
erv
ices a
nd In
dustr
y),
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91
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6 7 8 9 10 11Log of real per capita income, 1990
Development Level and Productivity Difference Across Sectors
Is tradability of services increasing in low income countries?
Low Developing
Developed
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10
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Se
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A, in
perc
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1990 1995 2000 2005 2010Year
Services Tradability
Can low income countries trade Modern ICT intensive Services?
Developed
Low Developing
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35
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45
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55
Mo
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Exp
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s to
Ag
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Se
r. E
xport
s, in
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1990 1995 2000 2005 2010Year
Modern Services Tradability
Can services be as sophisticated as goods?
Modern Services
Goods
Traditional Services
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00
10
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01
500
02
000
0P
RO
DY
1990 1995 2000 2005 2010Year
Trend in PRODY
PRODY Decomposition
So where is Africa in the Service Revolution?
How large is service sector in Africa?
Is Africa’s Service sector expanding?
Is Africa’s service export growing?
How tradable is Africa’s service sector?
Is Africa doing well in modern and traditional services export?
There is a new boat in town.
• The marginalization of Africa during a period when China, India, and other East Asian countries grew rapidly has led some to wonder if late-comers to development like Africa are doomed to failure. Many considered the “bottom billion” to be trapped in poverty (Collier 2007). The process of globalization in the late 20th century led to a strong divergence of incomes between those who industrialized and broke into global markets and a bottom billion” of people in some 60 countries where incomes stagnated for twenty years.
• In both developed and developing countries the services sector is now the dominant source of economic growth and job creation.
• Service offers several advantages over manufacturing. They can more readily employ women and are less likely to despoil the environment. Located in big cities, they accelerate urbanization.
• Modern services are less vulnerable to protectionism than either traditional services, such as lawyers, or goods, both of which require physical entry to the foreign market.
• A toolkit of policies to rapidly improve developing countries’ services productivity exists.
Service-led growth can be sustained
• Service-led growth is sustainable because the globalization of services is just the tip of the iceberg (Blinder 2006). Services are the largest sector in the world, accounting for more than 70% of global output. Developing countries can sustain service-led growth as there is a huge room for catch up and convergence.
• The Services Revolution could upset three long-held tenets of economic development. First, services have long been thought to be driven by domestic demand. They could not by themselves drive growth, but instead followed growth. Second, services in developing countries were considered to have lower productivity and lower productivity growth than industry. Third, services jobs in developing countries were thought of as menial, and for the most part poorly paid, especially for low skilled workers. As such, service jobs could not be an effective pathway out of poverty.
• The promise of the service revolution is that countries do not need to wait to get started with rapid development. The globalization of service provides alternative opportunities for developing countries to find niches, beyond manufacturing, where they can specialize, scale up and achieve explosive growth, just like the industrialisers.
But don't skip on jobs
• Modern services require skilled workers, not the unskilled type that poor countries have in abundance. In South Asia, service workers typically have one to three more years of education than industry workers. In modern services, school grades or a university degree are often necessary. The flip side of their high productivity is that modern services employ relatively few people. Just 2m of India's population of 1.2 billion work in information technology; in the rest of South Asia, only 100,000 do. That is one reason why India is still keen to promote manufacturing, which is also booming.
• For many countries, the success of services can be an indictment of their failure in manufacturing. In India and Sri Lanka, restrictive labor laws have hamstrung the emergence of a more competitive manufacturing base. In contrast India helped its information-technology sector by declaring it an essential industry and lifting the prohibition on operating around the clock in some states. In South Asia services have benefited from investment in telecoms infrastructure, as measured by the number of phone lines and personal computers per 100 people, whereas manufacturing is held back by a shortage of paved roads.
• Manufacturing still holds the most promise for millions of reasonably well-paying jobs. For those not so lucky, at least there's an alternative.
So what should Africa do? Is there a Toolkit?
• Develop Service Export Strategy • Develop the infrastructure needed to promote service export. Although the same
set of general non-distortionary policies is as important for modern services as for goods, specific strategies for services matter. Modern services need a strong telecommunications backbone and more advanced education (secondary and higher).
• Specialization, outsourcing, privatization, disintermediation, supply chain, interoperability, performance based standards, deregulation
• Reduce the barriers that African service firms face in regional service trade. • Increase engagement by business in the delivery of services, including ‘essential
services’ formerly delivered by government • Competition policy and interoperability • Globalization of services provides many opportunities for late-developing
countries to find niches where they can be successful. Taking advantage of these opportunities requires a government that energetically takes steps to accelerate services growth, through a variety of active policies. Services may provide the easiest and fastest route out of poverty for many poor countries.
Reference
• Economics focus: The service elevator | The Economist• http://siteresources.worldbank.org/INTAFRREGTOPTRADE/Resources/Can
_Kenya_become_global_exporter_business_services_31May.pdf• Oxford University Press: The Service Revolution in South Asia: Ejaz ...• Determinants of Competitiveness and Factors affecting Productivity • Services-led growth in India: A new hope for development late ... – Vox• Economic Premise – Promoting Shared Prosperity in South Asia.• The Service Revolution - World Bank Internet Error Page AutoRedirect• Developing the Services Sector as Engine of Growth for Asia• Are China and India Converging? « The Global Dispatches• The Service Sector in Lower-Income Asian Economies• The Spatial Development of India - Princeton University• Export Promotion Council (EPC) & World Bank (2009). Services Exports Study: Assessment of Kenya‘s
Export Potential and Supply Capacities in Selected Professional Service Sectors. • Government of Kenya (GOK) & Export Promotion Council (EPC) (2008). Strategy for Export Promotion of
Professional Services in Kenya.• World Bank (2010a). Reform and Regional Integration of Professional Services in East Africa: Time for
Action. • World Bank (2010b). Towards a Regional Integration of Professional Services in Southern Africa.