SERENA SOFTWARE INC.

Serena Dashboard

Rajiv AmarDirector, R&D

SERENA SOFTWARE INC.

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Serena Software

Serena Software helps organizations orchestrate their application development, IT and business processes.

More than 3,000 enterprises, encompassing almost one million users worldwide, depend on Serena’s Application Lifecycle Management, Service Management and Business Process Management solutions to deliver great applications with confidence and to automate important processes for speed, auditability and efficiency.

Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries.

SERENA SOFTWARE INC.

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Today’s IT Dilemma

Disconnected IT

App Dev IT Ops

Disconnected Processes

Disparate Tools

Two Choices……

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Consolidate OrOrchestrate

Our Approach

SerenaReleaseManager

SerenaDashboar

d

Serena Developmen

tManager

Production

SerenaService

Manager

S M

SBM

Develop

Demand Deploy

Service

Dim RMPC

SBM

Dim CMPVCSZMFSBM

VaultControl

AutomationSBM

Svc CatalogSBM

Serena Requirement

sManager

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Serena’s Orchestrated IT Strategy

Development

Operations

SerenaDemandManager

SerenaDevelopment

Manager

SerenaReleaseManager

SerenaService

Manager

Serena Lifecycle Dashboard

Business Users& Customers

Serena Request Center

Serena Business Manager

SERENA SOFTWARE INC.

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Top 4 Issues with Metrics & Business Intelligence

$ Too Expensive Too Long

Siloed Tools & Teams Frequent Changes

SERENA SOFTWARE INC.

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Serena Dashboard

Across All Tools Out of the Box

Data + Process Flexible & Easy

Drill down to source data, including third-party tools

Pre-configured IT dashboards and metrics

See both IT data & process metrics

Customize views, charts, report publication & more

SERENA SOFTWARE INC.

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What’s in the BOX

80+

1. Project Management

2. Requirements Management

3. Quality Management

4. Development Management

5. Release Management

6. Mainframe Management

7. Service Requests

8. Demand Management

9. IT Operations

10. CIO

SERENA SOFTWARE INC.

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3 Ways to Personalize Your Own Dashboard

End Users

• Published reports within views

• Personalize views

• New report types

• Create views

• Manage Connection Resources

• Manage attributes with existing reports and views

• Integrate 3rd party content

• Add objects to existing metadata

• Customize Dashboard

Administrators

Professional Services

SERENA SOFTWARE INC.

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Flexible & Modern Architecture

Third-Party Tools

DataWarehouse

Requirements ManagerDevelopment Manager

Release ManagerService Manager

SBM

Dashboard

Reports

ETL

JDBC JDBC

MetadataModel

Web Services or DB Access

ZMF

XML (ETL)

SERENA SOFTWARE INC.

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Serena Dashboard Demo in 2 Steps

1. Simple to set up

2. Using the Dashboard

SERENA SOFTWARE INC.

Questions + Answers