September 2015 MMHLAMMHLAmmhla.com/pdf/0915Newsletter.pdfporate Culture, and Product Stewardship, he...
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MMH&LA - the source for information and education, and the advocacy voice for the hotel and lodging industry in the metropolitan Memphis area. Metropolitan Memphis Hotel & Lodging Association www.mmhla.com September 2015 MMHLA OFFICERS & BOARD MMHLA Offices: 901-581-5618 8544 Rankin Branch Rd. Millington, TN 38053 [email protected] www.mmhla.com Deanna Ross Administrative Assistant MMHLA Officers: Wayne Tabor ........................Chairman Mary Calorio.........................President Tricia Weatherford........Vice President Doug Owings.......................Treasurer Matt Huss.............................Secretary John Rucker ............Sergeant-at-arms MMHLA Board of Directors: Doug Browne Noe Cerrato Shawn Danko Anne-Marie Famalette Angie Hines David Jachetta Kevin Kane Jimmy Kiser Pierre Landaiche Chuck Pinkowski Sam Ward Dobbin Callahan is worth listening to. You can see for yourself Wednesday, September 16, 2015, 11:30 a.m. at the Sheraton Downtown. For Dobbin Callahan environmental stewardship is a lifelong passion. Since growing up in rural North Carolina he has promoted and practiced environmen- tal responsibility. Speaking on the topics of Environmental Responsi- bility, Environmental Initiatives as Part of the Cor- porate Culture, and Product Stewardship, he has traveled throughout the U.S. and abroad. He testified before the US Senate Environment and Pub- lic Works Committee on the effectiveness of Federal programs for purchasing of recycled content products. Who’s the man in the snappy bowtie? Dobbin Callahan! And he has a few things to say about the art of Being Green! “The Hospitality industry in Tennessee has an abid- ing respect for the won- derful natu- ral environ- ment that is a hallmark of Will your team be there? World Series of Housekeeping 2015 Monday, September 21, 2015 • Memphis Cook Convention Center Lunch at 12 noon • Games promptly at 1 p.m. Come join us for some GOOD, CLEAN FUN! Before forming Skye Con, Callahan worked in the textile and carpet industry, focusing on government procurement and issues of sustainability. Wednesday, September 16, he’ll talk about all of the things we can do to help our environment. Believe me, Mother Earth needs our help. And Dobbin is just the man to help us get the job done! Bring your questions and concerns and let’s learn from Dobbin's vast experience. Time is running out! Phone and email in the box on the right, so register now! See you there! our State, and is committed to being responsible stewards in our communities.” Dobbin Callahan, President, Skye Con; Auditor and Ad- ministrator for TENNESSEE GREEN HOSPITALITY October 21 MMHLA Luncheon Doubletree Downtown Sheraton Memphis Downtown September 16, 2015 D obbin C allahan ! To Make Reservations: Phone: 901-581-5618 Email: [email protected] Registration 11:30 a.m. Luncheon at Noon Tennessee Green Hospitality World Series of Housekeeping 2014 – Did we have fun? YES!
Transcript of September 2015 MMHLAMMHLAmmhla.com/pdf/0915Newsletter.pdfporate Culture, and Product Stewardship, he...
MMH&LA - the source for information and education, and the advocacy voice for the hotel and lodging industry in the metropolitan Memphis area.
MMHLAMMHLAMetropolitan Memphis Hotel & Lodging Association
www.mmhla.com
September 2015
MMHLA OFFICERS & BOARDMMHLA Offices:901-581-56188544 Rankin Branch Rd.Millington, TN [email protected] Ross Administrative Assistant
MMHLA Officers:Wayne Tabor........................ChairmanMary Calorio.........................PresidentTricia Weatherford........Vice PresidentDoug Owings.......................TreasurerMatt Huss.............................SecretaryJohn Rucker............Sergeant-at-arms
MMHLA Board of Directors:Doug BrowneNoe CerratoShawn DankoAnne-Marie FamaletteAngie HinesDavid Jachetta
Kevin KaneJimmy KiserPierre LandaicheChuck PinkowskiSam Ward
Dobbin Callahan is worth listening to. You can see for yourself Wednesday, September 16, 2015, 11:30 a.m. at the Sheraton Downtown.For Dobbin Callahan environmental stewardship is
a lifelong passion. Since growing up in rural North Carolina he has promoted and practiced environmen-tal responsibility. Speaking on the topics of Environmental Responsi-
bility, Environmental Initiatives as Part of the Cor-porate Culture, and Product Stewardship, he has traveled throughout the U.S. and abroad. He testified
before the US Senate Environment and Pub-lic Works Committee on the effectiveness of
Federal programs for purchasing of recycled content products.
Who’s the man in the snappy bowtie?
Dobbin Callahan! And he has a few things to say about the art of Being Green!“The
Hospitality industry in Tennessee has an abid-ing respect for the won-derful natu-ral environ-ment that is a hallmark of
Will your team be there?
World Series of Housekeeping 2015Monday, September 21, 2015 • Memphis Cook Convention Center
Lunch at 12 noon • Games promptly at 1 p.m. Come join us for some GOOD, CLEAN FUN!
Before forming Skye Con, Callahan worked in the textile and carpet industry, focusing on government procurement and issues of sustainability. Wednesday, September 16, he’ll talk about all of the things we can do to help our environment. Believe me, Mother Earth needs our help. And Dobbin is just the man to help us get
the job done! Bring your questions and concerns and let’s learn from Dobbin's vast experience.
Time is running out! Phone and email in the box on the right, so register now!See you there!
our State, and is committed to being responsible stewards in our communities.”Dobbin Callahan, President, Skye Con; Auditor and Ad-ministrator for TENNESSEE GREEN HOSPITALITY
October 21 MMHLA LuncheonDoubletree Downtown
Sheraton Memphis DowntownSeptember 16, 2015
Dobbin Callahan!To Make Reservations:
Phone: 901-581-5618Email: [email protected]
Registration 11:30 a.m.Luncheon at Noon
Tennessee Green Hospitality
Wo r l d S e r i e s o f H o u s e k e e p i n g 2 0 1 4 – D i d w e h a v e f u n ?
YES!
PRESIDENTS’ PANEL CAPEX PRESENTATION COFFEEBREAK!
Tuesday & Wednesday, August 18 & 19, 2015
Presented by Pinkowski & Company & Metropolitan Memphis Hotel & Lodging Association
Tuesday, August 18: Lunch with the Speakers! Or: A Great Reason to Chow Down at the Rendezvous! Pictured above: Greg Adkins, David Johnson, Gloria McCollum, Lisa Bass, Pierre Landaiche, John Vergos, Wayne Tabor. After that, a quick Ride on the Roo to the Bass Pro Pyramid,where the view from the top is exquisite, inside & out! Big Finish? The March of the Peabody Ducks, with the Broadmoor’s Steve Bartolin as Guest Duck Master. Top the night off with cocktails & dinner at the Peabody!
Wednesday, August 19, Memphis Cook Convention Center: T H E S U M M I T !Richard Pastorino
“Capex rises after year six!”
SLURP!
Mitch Patel : “This is a PEOPLE business, not a real estate business!”
“THE BEST TIMES ARE AHEAD!”
Chip Rogers
Mitch Patel
Michael Tall Robert
Cole
Isaac Colllazo
What a Night!
EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS
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DESIGNING FOR THE FUTURE GUEST
STR PRESENTATION OF INDUSTRY TRENDS
Left to right: Kim Bardoul, Julienne Smith, Marjorie Feltus Hawkins, Alex Marks, Adam Glickman, Lee Davis
Kim Bardoul “Design your hotel to bridge the gap
between Mil lennials & Boomers.”
Pellerin Laundry Machinery Sales Company
Sheraton Hotels
Servpro East Memphis
Best Western International
Thermal Technologies
Heartland
EcoLab
Ham Smythe, Premier Trans-portation; Jack Levy, Pyramid Hotel Group, & he-who-put-it-all-together: Chuck Pinkowski!
David Pear, Pinkowski & Company; Dan McCoy, HVS.
Mrs. & Mr. Phineas Bressee! Anne-Marie
Famelette!
Rick & Hemmy Patel.
Wednesday, August 19, Memphis Cook Convention Center: T H E S U M M I T !SLURP!
EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS EXHIBITS
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DESIGNING FOR THE FUTURE GUEST
KEYNOTE SPEAKER PUTTING TECHNOLOGY IN THE COMFORT ZONE
STR PRESENTATION OF INDUSTRY TRENDSWrap-Up, Cash GiveAway &
Closing Remarks
W e d n e s d a y , A u g u s t 1 9 , M e m p h i s C o o k C o n v e n t i o n C e n t e r !
AHLA & LEGISLATIVE UPDATE
Left to right: Kim Bardoul, Julienne Smith, Marjorie Feltus Hawkins, Alex Marks, Adam Glickman, Lee Davis
Kim Bardoul “Design your hotel to bridge the gap
between Mil lennials & Boomers.”
Jim Abrahamson
Greg Adkins
“The hotel industry is the most regulated in the world.”
“We must be involved in local, state & national politics!”
Dana Shefsky, Ron Hardin, Mark Haley, Scott Boucher, Jeff Higley
Dana Shefsky: “Tier Wi-Fi systems work. Digital check-in is work-in-progress.”Ron Hardin: “Guest satisfaction is most important. And premium internet? Guests will pay for it.”Scott Boucher: “Fast & friendly first!”
Bobby Bowers
“The highest occupancy percentages since 1995, with good rate growth throughout the Memphis market – downtown leads. Weekends rock!”
“Did ya have a good time? Let’s do it again next year!”
Ferguson Facilities Supply Adams
Keegan
Allied Group Hospitality Renovation Experts
HVS
Comcast Business
PTAC
Kemmons Wilson School of Hospitality
& Resort Management
Pellerin Laundry Machinery Sales Company
Sheraton Hotels
Servpro East Memphis
Best Western International
Thermal Technologies
Heartland
EcoLab
Steve Bartolin, Chairman of The Broadmoor in
Colorado Springs, offered a
spellbinding presentation of
his 24 years with the iconic hotel,
complete with gorgeous slides of
the scenic hotel & it’s surroundings.
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Mary CalorioPresident, MMHLA
Do you see the stars? Do you see the stars? Then pick them out and honor them! Win-
ners will be announced and awards passed at the Apr. 22 MMHLA Luncheon Meeting at the Peabody Hotel, downtown Memphis.Deadline for nominations is Mar. 31, 2015.
Nomination forms are available at www.mmhla.com.Categories are: MMHLA General Manager of the Year.MMHLA Allied Award of Excellence.MMHLA Associate Award of Excellence.Food & Beverage Employee of the Year.Sales Employee of the Year.Lodging Employee of the Year.Manager of the Year.Housekeeper of the Year.Maintenance Employee of the Year.Upcoming Stars of the Industry.GOLD STAR PUBLIC RELATIONS
AWARDSCommunity Service Award.Guest Relations Award.Special Events Award.In 4 typed, double-spaced pages tell why
this nominee should be honored.Entries should be mailed (by March 31!)
to:MMHLA8544 Rankin Branch Rd.Millington, TN 38053Or emailed to:[email protected] information? 901-581-5618,
[email protected] or watch www.mmhla.com.You got stars out there. The world isn’t flat.
Honor your stars!
Maximize your profitablility . . . with Heartland Payment Systems® – the Tennessee Hospitality Association's exclusively endorsed provider of card processing, check management and payroll services. For more information contact Chris Dobbins at 865-201-8804 or [email protected].
Fall Arrives – Memphis Football! Thanks to All Who Made the Summit So Great! AND THE WORLD SERIES OF HOUSEKEEPING IS SEPTEMBER 21!
If you missed this year’s Summit, shame on you! Our many sponsors, the auctioneer, the donators of goods and services for the auction items, and last but most certainly not least—the Summit Planning Committee all contributed to the success of this year’s Summit! The members of the committee start a year in advance, and
work countless hours planning, organiz-ing, and facilitating the Summit. So a great big thank you to everyone who shared in the planning and execution of our 13th An-nual Southern Lodging Summit @ Mem-phis. Please give all involved a pat on the back for a great job accomplished! I am so proud of our Association for producing an event of this caliber!!
Can you believe that the kids are back in school and that the Delta Fair is here? I can not believe that August is gone! It seems it was just yesterday we started
Mary CalorioPresident, MMHLA
Mary
Fire & Water • Cleanup & RestorationTM
Restoration:• Fire, Smoke & Soot• Water Removal & Dehumidification• Mold Mitigation & Remediation• Catastrophic Story Response• MoveOuts & Contents Restoration• Electronics & Equipment• Document Drying• Contents Claim Inventory Service
Cleaning:• Air Ducts & HVAC• Biohazard, Crime Scene & Vandalism• Carpet, Upholstery, Drapes & Blinds• Ceilings, Walls & Hard Floors• Deodorization • Services vary by location
24 Emergency Service.Over 1,600 Franchises in North America.
SERVPRO Franchise System Serving Since 1967.
Like it never happened.R
Mary
planning for Elvis Week when, actually it was last year! We will soon be having cooler temperatures, beauti-ful autumn colors, football, fall festivals, yard sales, pumpkins, turkeys, and oh my gosh, I forgot my Grizzlies!! Anyone who knows very much about me knows that I am a Grizzlies Fan!
We have so much to be thankful for in Memphis Hospitality. I rate us right at the top for things to do! Kevin and his team have a wonderful venue to sell to our guests!! Are you a Memphis cheerleader? Why not? You should be. Too often all we want to do is complain. If you are not a part of the solution—you are a part of the problem!! And in hospitality, we must be problem solvers. We analyze, prioritize and create solutions to finally find the resolution of many, many, incidents on a daily basis—and all in a day’s work. So smile—YOU ARE Memphis’ top cheerleader—everyday as you greet your guests.
National Housekeeping Week is September 13 thru 19. This is the time to show appre-ciation to the housekeeping, laundry and maintenance professionals who keep your facility running clean and ef-ficient. If you do not believe that these are the hardest and most physically demanding
positions in your hotel, I challenge each of you to walk in the shoes of a room atten-dant for one day.
Normally, we honor our Housekeeping Staff with the World Series of Housekeep-ing in November, but last year the board elected to move that World Series to Sep-tember to be more in sync with National Housekeeping Week.
This year the World Series of House-keeping will be September 21 at the Memphis Cook Convention Center.
The event starts at noon (with lunch) and there are 17 teams already regis-tered. If you have not registered yet, it is not too late.
Send Deanna that email now! and join us for a fun filled afternoon honoring all of our Housekeepers!
Till next month, same time, same place……
MMHLA8544 Rankin Branch Rd.
Millington, TN 38053
2015 CALENDARSept. 16 – Luncheon; Sheraton Memphis Downtown.Sept. 21 – World Series of Housekeeping. Noon lunch, games 1 p.m., Memphis Cook Convention Center.Oct. 6 – Board Meeting; Sheraton Memphis Downtown.Oct. 21 – Luncheon; Double Tree Downtown.Nov. 3 – Board Meeting; Hilton Memphis.Dec. 1 – Board Meeting; Hilton Memphis.
Dates & locations subject to change. (*Indicates change from normal 3rd Wed. of month)All 2015 luncheon programs and locations are not yet set. If you would like to volunteer a venue or present a luncheon program please contact Deanna Ross. Her numbers are in the Upcoming Events box on the cover.
