September 13, 2018 11:00 a.m. EDT - Worldwide ERC · She is a certified Leadership Coach (Rutgers...

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September 13, 2018 11:00 a.m. EDT

Getting the Right Seat at the Right Table all the Time!Mobilizing Mobility to Advance Workforce Planning

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Jan EckertGlobal Mobility Transformationmsi global talent solutions

Jan is a known thought leader in the Mobility industry for her leading-edge initiatives in linking Global Mobility to Corporate,Business, Human Capital and Talent Management strategies. Her innovative Global Mobility Program designs have led to successful alignments to individual Company’s Mission, Values and Culture, Business Plans, Human Capital Needs/Talent Management Requirements, and Individual Career trajectories.Jan joined the world of Global Mobility as Americas Leader supporting the Consulting Services practice at EY, followed by progressive leadership roles at Cap Gemini, Honeywell, and MetLife. She recently joined MSI to support Mobility Transformation. Her role includes mobility consulting, as well as transformation of various phases of client’s mobility programs, program alignment and new implementations.She is a certified Leadership Coach (Rutgers University) and a member of the International Coaching Federation (ICF). Jan is Six Sigma Green Belt certified. She is a member of Worldwide ERC, SHRM, and a published author on linking Talent Management and Global Mobility.

Agenda• Mobility Challenges in Today’s Global Arena

• Finetuning Your Mobility Tool Kit- Consulting: Finetuning skills to increase your impact- Leadership Capability: An honest assessment- Technical Excellence: Strategy partner and operations excellence- Partnership Centricity: Forming strong and resilient bonds- Technology Proficiency: Analyses, reporting, data brilliance

• Securing your Global Mobility Presence- Beginning with the Right Questions- Program Alignment with Your Key Stakeholders- Establishing Your Brand and Value Proposition- Linking Global Mobility to Your Key Stakeholders- A Decision Making Mobility Framework

• Putting the Pieces Together• Q & A


Getting the Right Seat at the Right Table all the Time!Mobilizing Mobility to Advance Workforce Planning

Mobility Challenges in Today’s Global Arena

External Influences

Customer Experience

Company / Client Voice


• Experts on Your Team

• Curiosity and Judgment

• Excellent Oral and Written Communications

• Know Your Role and Responsibilities

• Deliver Measurable Outputs


Finetuning Your Mobility Tool KitConsulting Capability and Mindset

Technical Expert…..Problem Solver…..Advisor…..Business Partner…..Relationship Builder

• Professionalism

• Presentation and Executive Presence

• Outstanding Listening Skills

• Developing Key Relationships

• Functional Expertise


Finetuning your Mobility Tool KitConsulting Questions to Increase Learning and Build

Business Relationships

Mobility

How will mobility help you achieve your intended outcomes? What do you perceive as barriers? How will we monitor and measure

success?

Unique Qualities

What is unique about your business?

In relationship to your competitors?

What is the cost to you if nothing changes?

Business Priorities

What is your #1 Priority for your Business Unit this Fiscal Year? Two Years Out? Five Years? Who makes the final decisions?

Emotional Intelligence

Self-Awareness


Finetuning Your Mobility Tool KitLeadership Capability

Self-Regulation Motivation Empathy

Social Skill

Business Leaders Business Decisions Workforce Planning Talent Development


Finetuning your Mobility Tool Kit

But why are all Mobility requests made on a Friday afternoon?.....

Company and Individual taxation ImmigrationRegulatory Compliance

Talent Move-ability

Making the word “No” the best word they ever heard!

Managing the inherent barriers

Governance and Compliance Political Climate GDPR

Candidate Selection

Technical Excellence


Strategy Partner and Operations Excellence

20% Operations Excellence• Customer Centricity • Technical Excellence• Streamlined Administration• Functional Team Coordination • Technology!

80% Strategy Partner• At the table with the Business• Key partner on Global Workforce

Planning• Viewed as a Collaborator • Capable of Predictive Analyses• Established ROI of Mobility

Is your Global Mobility Function in Balance?


Building a 360ᵒ Mobility Team

360ᵒ Global Mobility

Internal Team

Service Partners

Finance

Procurement

LegalInternal Tax

Technology

Payrolls

Benefits

Global Mobility Steering Committee provides Governance

Define Your Clients

How do they think about Mobility?


Finetuning your Mobility ToolkitPartnership Centricity

Understand Your Customers

What do they think about?

How do they think?


Creating Partnership Centric Opportunities

Client:Key StakeholdersSenior LeadershipCHROBusiness LeadersTalent Mgmt.OD, L&DFinanceDiversity & InclusionHRBPs

Customers: The People You MoveExpatriatesProject AssigneesBusiness TrippersShort TermersDevelopmentalsPermanent TransfersDomestic Relos

• Ask HRBPs to meet with their Business Leaders.

• “Lunch & Learn Meetings” for HRBPs

• Business Leaders as Guest Speakers

• Design meaningful metrics

• Engage with customers on a business basis.

• Understanding their mindset and the work they do is mission critical.

• It helps your service partners provide better service.

Finetuning Your Mobility Tool Kit

• Want to increase your credibility? • Data, reporting, metric brilliance.• Drives talent development, recruitment, retention, leadership pipeline, ROI • Reduces administrative time and space. Integrate with HR data. • Aggregating data from multiple sources.• Data mining is essential.


Finetuning Your Mobility Tool Kit

Technology – Integration – Reporting - Metrics

Providing significant and telling data gets you a seat at the table.


Company Vision,

Mission, Culture, and

Values

Business Strategy and Workforce Planning

Human Capital and Talent Management Goals

Securing your Global Mobility Presence

Defining

Designing

Aligning

Reviewing

Refining

Global Mobility Program Alignment with Key Stakeholders


Securing your Mobility Presence

The right mobility program begins with the right questions:

• What skills are needed?• Why are we mobilizing our talent?• What are the business requirements?• How critical is the role?• How is value assessed?• What value does each stakeholder receive?• Should all assignments be treated alike?• How does value vary over time?• What are the assignment costs? • How does this impact the business in the short and long term?

Focus on Creating Value, increasing Business Results and Talent Development to drive ROI


Company Vision, Mission, Culture,

and Values

Business Strategy and Workforce

Planning

Human Capital and

Talent Management

Goals

• What are the key tenets of your Company’s strategic goals?

• How does the Vision, Mission, Culture and Values influence your Program?

• Who are the realstakeholders?

Securing your Global Mobility PresenceGlobal Mobility Program Alignment – Company Focus


Company Vision, Mission, Culture, and Values

Business Planning Strategy and

Workforce Planning



• How does the business drive talent mobility?

• Who are the critical decision makers?

• How does the Global Mobility impact Workforce Planning?

• How can the business support You?

Global Mobility Program Alignment – Business Focus


Company Vision, Mission, Culture, and Values

Business Strategy and Workforce Planning



• What are the drivers to mobilize talent?

• How does Global Mobility impact talent decisions?

• Where do you make the most impact?

• How do you secure your seat at the table?

Global Mobility Program Alignment – HR/Talent Focus


Linking Global Mobility to Your Key StakeholdersAn Example

Global Mobility Links to Talent Development

Company: Providing international experiences that increase global leadership capabilities…to deliver our strategy.

Business: Having the best resources where they are needed at the right value/cost ratio…to deliver our results.

HR and Talent: Offering international opportunities to enable select individuals to develop and demonstrate the global mindset and cultural awareness competencies…required for long term success at the Company.

Company MissionGrow Emerging Markets

Strengthen Client Experience Increase Shareholder Value

Cost Containment

Business GoalsTrain Locals to Increase Market Share

Increase Global Projects requiring Ready Resources

Cost Containment

Human Capital & TMSolidify Leadership Pipeline

Talent DevelopmentDiversity and Inclusion

Cost Containment

Global Mobility Brand and Value Proposition

Focus on Business Needs and Talent Development to drive ROI


Business Plan Talent Plan/Selection Mobility Plan ROI Optimized

Business and HR determines Skill Need

Does Skill Need have Mobility Requirement?

Is local resource an Available?

Establish Business ROI to drive Talent ROI

Review talentpool to identifyBest resourceagainst career/technical fit

Candidate Selected

Review roleIn host location.

Establish Performance Goals

Agree on ROI

Determine mobility plan and related policy

Short TermDevelopmentalStrategicTechnical ExpertProject AssignmentPermanent TransferDomestic Relocation

Assess each assignment/move for the value it creates.

Evaluate Value/Cost Ratio to determine appropriate Funding

Update client/sponsor/finance throughout lifecycle of mobility plan

Manage and measure ROIthroughout life-cycle of assignment/Relocation.

Post Assignment/Relocation

MetricsLeadership Coaching

Funding


A Mobility Framework



Mobility Tool Kit

Consulting/Advisory

Operational Excellence

Your Global Mobility Value Statement: Creating a competitive advantage that increases shareholder value

• Customer Centricity• Compliance (Tax,

Immigration, Regulatory)

• Administration• Functional Team

Coordination• Technology (data,

analyses)

• Consulting Capability• Technical Expertise• Executive Presence• Judgment• Leadership Awareness• Presentation Ability

• Partnership Centricity• Company, Business, Human

Capital and Talent Mindset• External and Internal

Forces Pulse• Advanced Reporting and

Predictive Analyses• Value/Cost Ratio Analyses• ROI

It’s All Strategy!

Thank you for attending! Visit the Worldwide ERC® web site at www.worldwideERC.org, or contact

Worldwide ERC® for more information on these topics. +1.703.842.3400

September 13, 2018 11:00 a.m. EDT - Worldwide ERC · She is a certified Leadership Coach (Rutgers...

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Transcript of September 13, 2018 11:00 a.m. EDT - Worldwide ERC · She is a certified Leadership Coach (Rutgers...