The Squee

gie SquadManagement 1950

Senior Project Spring 2014

oWindow washing - LLP•Commercial – 1%•Residential – 5%oExceptional customer service•Trained employees•Background check•Uniformed•Quality services at competitive pricesoServices performed variablyoProfitable in second year of operation

What does The Squeegie Squad do?

To provide timely, friendly, and professional residential and commercial window cleaning services with trained

employees to the Westmoreland County area at competitive prices, leaving

customers satisfied.

“No window pane is a pain for us!”

The Squeegie Squad Mission

SWOT ANALYSISStrengths

• Convenient location 

• Mobility and availability to travel

• Trained customer-friendly personnel

• Online advertising through web site

• Competitive pricing

Weaknesses• No name

recognition • Limited

customers and businesses

• Limited capital

Opportunities • Expanded

market • Affiliation with

related vendors or companies

• Acquisition of additional capital

Threats• Failure of

business• Cost increase

in price inputs• Products and

services already provided

• Rising insurance costs

INDUSTRY ANALYSISoNAICS code•Janitorial services: 561720oPA = 4.5% of total industry revenues (~$2,273,175,000 dollars in 2014)

Year Revenues ($m)2009 45,617.602010 46,623.602011 48,084.402012 48,864.602013 50,515.002014 51,980.202015 53,417.202016 54,695.40

IBIS World Industry Report 2013 janitorial services revenues

COMPETITION ANALYSIS

1.Admiral Window Cleaning

2.Glass Masters Window Cleaning

3.Mr. Squeegy Window Cleaning Co.

4.S&D Window Cleaning LLC

COMPANY ANALYSIS

Competitive prices long-term

operation

Building name recogni

tion

Customer service

& satisfact

ion

CUSTOMER ANALYSISHousehold Income Percent of

Housing UnitsLess than $5,000 2.3%$5,000 to $9,9999 3.8%$10,000 to $14,999 5.8%$15,000 to $19,999 6.6%$20,000 to $24,999 6.1%$25,000 to $34,999 11.2%$35,000 to $49,999 14.5%$50,000 to $74,999 18.8%$75,000 to $99,999 12.4%

$100,000 to $149,999 12.1%

$150,000 or more 6.5%

o Residential Customers• 153,064 occupied housing

units• target households

$75,000+ annual income (47,450 homes)

• 3-year goal annually servicing 5%

of target householdso Commercial Customers• 21,083 businesses • 3-year goal• Annually servicing 1%

(~290 businesses monthly)

2012 Westmoreland County Census data

POINTS OF DIFFERENCE

oWidely availableoBackground checkoProfessional attire

•Uniformed•Name badges

oProfessionally trainedoInsured

oCustomer Satisfaction Guarantee

The SqueegieSquadRyan

MARKETING MIXProduct• Residential & commercial• Trained & uniformed

employees

Place• 3 West Hempfield Drive,

Irwin• Westmoreland County

Price• $5/standard window (4-10

sq. ft.)• Free estimatePromotion• Two vans = mobile ads• Flyers, brochures, WOM

OPERATIONS PLAN• Fully insured through Motorist

Mutual Insurance Company

Legal environmen

t• 6 employees

• One commercial crew of two• One residential crew of two• Office Manager, Secretary

• 5 days/week, 7-hour days

Personnel

• Customers Billed at completion of job• payments due at end of month

• Supplies purchased in bulk at start of year

• Uniform suppliers paid monthly

Credit policies

The Squeegie Squad Storefront & Layout

3 West Hempfield DriveIrwin, PA 15642

Equipment/Vehicles:• Vans

• Computers • 20 ft Ladders • Scaffolding Total =$56,658

Grand Total = $57,486.43

Supplies:• Rags

• Rectangular Buckets

• Extendable pole for squeegees

• 10 inch T Bars • 10 inch Sleeves

for T Bars • Squeegee/

microfiber combo • Refillable spray

bottles • Desks, chairs,

telephones • Glass Cleaner Total = $828.43

Low Start-Up Costs

Equipment Quantity Cost Total CostYear

PurchasedUseful

LifeSalvage Value Method 2014-2018

Ladders 4 $

299.41 $ 1,198 2014 10 0

Straight Line $ 120

Scaffolding 2 $

799.99 $ 1,600 2014 10 0

Straight Line $ 160

Computers 2 $

550 $ 1,100 2014 5 0

Straight Line $ 220

$ 3,898

Total Depreciation for the Year $ 500

Vehicles Quantity Cost Total CostYear

PurchasedUseful

LifeSalvage Value Method 2014-2018

Vans 2 $

26,380 $

52,760 2014 10 0Straight

Line $ 5,276 Total Depreciation for the

Year $ 5,276

Depreciation Schedule

Loan Amount $175,000Annual Interest Rate 6%

Loan Period in Years 10 years

Number of Payments per Year

12

Start Date of Loan 12/31/2013

Scheduled Payments $1,942.86

Total Interest $58,143.05

Liabilities - Loan

Net Income

2014 2015 2016 2017 2018

$(150,000)

$(100,000)

$(50,000)

$-

$50,000

$100,000

$150,000

$200,000

$(111,806)

$32,869

$90,174 $91,090 $92,063

Years

Dolla

rs (

U.S.

)

Cash on Hand

2014 2015 2016 2017 2018 $- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000 $90,000

$100,000

$59,139

$83,799 $92,901 $90,004

$81,107

Cash

Years

Dolla

rs (

U.S.

)

THANK YOU!

The Squeegie Squad