Seminar-2014 Bob Phibbs

2www.RetailDoc.com

Helping you transform your business, increase sales, and seize the competitive advantage you need! Are you ready to enjoy the game of running a successful business? The Retail Doctor has spent his life bettering businesses and many of his clients have seen their sales double using his proven strategies. He will help you retrain your employees to sell, focus your goals, and market your business better than ever before so you can compete!

The Retail Doctors Most Requested Speaking Programs You Can Compete!

Marketing Smarter Than Your Competition

Selling Like a Pro

Merchandising for Sales

How to Train and Manage Your Sales Team

Yesterdays Gone: Thriving In Your Store Today

How To Not Be A Showroom For Amazon

In the Media ...........Clients Rave! ...........................................................................

I engaged Bob to deliver a selling strategy for the 111 unit retail chain, Lumber Liquidators. During our growth to now over 270 units, he was able to produce a structured, measurable, actionable, and reproducible system that actually improved results. He is a unique gem in the sales training world as an individual that wants to tie results to process.

Rob Morrison, Lumber Liquidators

Bob has a laid back style that allows him to show his knowledge of retail while the audience laughs and enjoys the training. After Bobs presentation you realize you had fun but you also have key take-aways that you can implement to make a difference in your business.

Joe Dagley, Motorcycle Product Manager, Yamaha

Interactive Training Program

35 (and growing) interactive, short, one-on-one courses with real time teaching, certification, and reporting.

Over thirty years of retail sales experience condensed into one interactive training program. This is the perfect follow-up to any speech for your organization and provides your attendees the tools they need to sell from confidence, rather than calculators. Its both trackable and scalable.

Experience a message that spurs people to action! Hire Bob Phibbs, the Retail Doctor for your next event.Visitwww.RetailDoc.comorCall(518) 444-8082

3You provided the perfect kick-off to our 2012 International Retail Design Conference. The right balance of inspiration, creativity and thought-provoking content that kept attendees talking for the entire conference.

Anne DiNardo, Editor, VSMD

Bob is a one-of-kind presenter who understands the challenges retailers are facing, has the expertise to offer real time solutions and the attention- grabbing wow factor to make it interesting for them to tune in and stay tuned in. They came away from your session with the confidence and the motivation to try something new. Thats the best result any association can hope for when they hire a speaker. Thank you for the awesome presentation.

Kathleen McHugh, President, ASTRA

If you want to witness something amazing and totally different you ought to catch Bob Phibbs, the Retail Doctor. Bob offers a variety of tools that are both adaptable and enforceable to any industry. With Bobs five steps to selling; there has been a shift in paradigm. If I hadnt been there to witness it myself, I wouldnt believe it.

Anissa Burrell-Butler, Tru Vue


Speaker Topics

You Can Compete!

Retail isnt that hard to perfect it comes down to having the right people and right product for your customers. When you drop one of those, you end up settling. And if the past year has taught us anything, its that you just cant settle anymore if you want to get ahead of the competition and stay there.

Marketing Smarter Than Your Competition

Interruption marketing is the past; the future of marketing is participation. To make more money, you need to get in front of those people looking for your products or services by getting top search engine rankings.

Selling Like A Pro

In order to move more merch, your employees must possess great customer services skills so they can build trust quickly and start a relationship with your customers. In this presentation, Bob reveals his proven sales process you can easily apply to see your sales increase, your merchandise turn increase and your employee turnover plummet.

Merchandising for Sales

With these days of budget cuts and computer scheduling programs to minimize overlap of hours, your employees simply cant be everywhere suggesting add-ons. Displays are your silent salesperson, from the intriguing windows to the impulse items at the counter. They are the foundation of a healthy business. In Merchandising for Sales, Bob shares tips and

tools that will help you create kick-butt displays that move product quickly.

How To Train and Manage Your Sales Team

In order to earn the profit you desire, you need your sales team at the top of their game, focused on the customer and adding value. This retail management presentation reveals secrets to managing your sales team, raising them from lowly clerks to the top of the selling mountain!

Yesterdays Gone: Thriving in Your Store Today

Industry unknowns dont have to stress you out, as long as youre properly equipped to stare down these demons and watch them blink first. Smartphone apps and the online revolution may have changed much about the way consumers shop, but they still need you. Phibbs reveals how the energy in your store determines your outcome and how you can easily go to bed each night looking forward to tomorrows possibilities.

How To Not Be a Showroom For Amazon

Shoppers are walking in to your store with a loaded weapon their smartphone. And if you choose to ignore it, the results can be the demise of your business. Why? Because they can price-check while you are helping another customer, they can scan your bar code and compare to any online retailer and buy while your staff is hanging out behind the counter, they are more likely to use Amazon than any other to do all without paying tax and with free shipping.

www.RetailDoc.com

4Experience a message that spurs people to action! Hire Bob Phibbs, the Retail Doctor for your next event.Visitwww.RetailDoc.comorCall(518) 444-8082

Happy Clients .......................................................................

About Bob

History

In 1993 Bob Phibbs received the Greatest Increase In Sales Award from South Coast Plaza, then the highest grossing per square foot mall in America. The award came as no surprise because he had helped his retailer grow from five to over 55 locations.

When asked at a meeting shortly thereafter, what a companys most important asset was, Phibbs replied it was their employees. When the owner countered it was the companys customers, Phibbs met with him afterwards. A customer can go anywhere they want at any time. The only way to build a business is through your employees, he said. The owner stood his ground. Within a day Phibbs resigned and shortly thereafter founded the Retail Doctor.

Retail Consultant

Phibbs has achieved significant sales increases for both large and small retailers, restaurants and coffeehouses, as well as hotels. The Los Angeles Times recruited Phibbs to perform business makeovers as his practice expanded. http://www.retaildoc.com/retail-consultant/

Blogger

SalesCrunch listed The Retail Doctors blog at #4 for sales blogs of 2012. The blog is published several times a week and covers a range of retail-related issues, insights and trends. http://www.retaildoc.com/blog

Celebrity

The Retail Doctor is a popular television personality and has appeared on MSNBC, FOX, ABC and PBS. http://www.retaildoc.com/news-and-media/

Online Trainer

In 2013, the Retail Doctor added a virtual training component that brings his successful training to a new generation in a way that not only trains but is trackable, scalable and memorable. Visit the Retail Doctor at http://www.retaildoc.com/

Author

Phibbs first book, You Can Compete received the Benjamin Franklin Independent Book Publisher Award in 2004. His next book, The Retail Doctors Guide to Growing Your Business was published by Wiley & Sons in 2010. He has also authored Groupon: You Cant Afford It - Why Deep Discounts Are Bad For Business and numerous other special reports.Bob is a contributing Author for the American Express Open Forum, MasterCard Business Netowrk, and RetailWire.

www.RetailDoc.com

The Retail Doctor ................ Created in 1994 to provide training and inspiration to retailers both large and small. With Bob Phibbs proven retail sales training and marketing programs, retailers are able to create an exceptional experience for their customers that delivers bottom-line results.

Phibbs has traveled the world as the Retail Doctor providing interactive and fun experiences which allow participants to take ownership of the success principles Phibbs shares in his candid manner. http://www.retaildoc.com/retail-speaker/

5www.RetailDoc.com


Partial Client List ..............................

Apple Specialist Marketing Corporation

Aquatech

Aramark

BrandSource

Brother

Cabinets To Go

Caswell-Massey

Consumer Electronics Association

Creative Kidstuff

Do-It-Best Hardware

Fashions

Franchise Update

Gloria Jeans Coffee

Halls Kansas City

Hand and Stone Spa

Hunter Douglas Window

Its A Grind Coffee House

LEGO

Lumber Liquidators

National Retail Federation

Ohio Wholesale

Omega Timepieces

Pisco Patron

Premio Foods

Purina

RetraVision (AU)

Smoothie King Franchise

Sport Chalet

Stag-Parkway

Sterling Optical Franchise

The Tile Shop Franchise

True Value Hardware

Vera Bradley

Viking

What Clients are SayingBob Phibbs helps a variety of clients improve their business and increase their profits.

Your ability to convey solid business advice and information in a dynamic, humorous fashion made your presentations the highlights of the show. The general consensus was that you were absolutely excellent. And with an important message.

Margo Warren, Special Events Manager,

Canadian Gift & Tableware Association

People were raving about your presentation! Everyone said this was the best event they ever attended of any manufacturer!

Dean Shulman, President, Brother International

It is rare to find a professional speaker who is willing to immerse himself in our industry and customize a training program specific to our participants. Our customers feel connected to him because they feel he really knows and understands their business.

Donna Keeler, Training Manager, Hunter

Douglas Window Fashions Gallery

Bob did a great job inspiring each of us to reflect, set detailed goals and make the necessary changes with our own thoughts regarding our business. What if we could.

Linda Peebles, VP Operations and Training, Learning Express

You successfully brought applicable and interesting information to both 30-year veterans and newcomers. Thank you again for the great ideas.

Annette Tarantino, Retail Visual Manager, Aramark

6Offering unparalleled levels of information insight and networking opportunities! Whatever the size of your business, you will gain an insight into the retail industrys future, and find the knowledge you need, the ideas that you want, and the solutions that you expect from industry leaders, discovering the newest concepts, strategies and advances in retailing!

This Seminar is aimed at training supervisory personnel to acquire the fundamental skills and knowledge of effective supervision in retail organisations.

To improve the business standards, professionalism and productivity of retailers;

To present retailers interests and views to the various government authorities;

To foster good relations among retailers, and between retailers and those who work with them;

To be a listening post for news that is of interest to retailers;

To support all members, whether big or small, whatever their line of retailing.

Learn new ways to differentiate your business.

Ways to manage people skill to maximize their retail performance.

Ways to optimize each customer for multiple sales, referrals, and opinions.

Create promotions that draw throngs of people to your front door with creative displays

Everything about the conversation that drives loyalty and brings customers back for more

Above all - keep promises

Bahrain Retail Fair and Seminar 2014

Objectives

Benefits

7Registration & Program

www.amg.bh Tel: 17 877999 Fax: 17 877998

Full Name:

CPR:

Tel:

Direct Mobile Fax

E-mail

Company Name:

Attendees Fee - BHD 370 ( individual ) Supported by Tamkeen - BHD 296

Day One08:00AM Registration

09:00AM Opening Ceremony

09:45AM Session 1 - Sell Like a Pro

10:30AM Break

10:45AM Session 2 - Sell Like a Pro

Day One12:30PM Lunch

01:30PM Session 3 - You Can Compete

03:00PM Coffee/Tea Break

03:15PM Session 4 - You Can Compete

04:30PM Program Concludes,Thank You Note

Confirmation Details

Details confirming your participation will be sent upon receipt of your registration form & payment.

Cancellation / Substitutions

No cancellation will be allowed once a registration form is received. However, substitution is allowed.

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Methods of Payment Payment must be made in Bahraini Dinars and payable to

Bank TransferBank of Bahrain And KuwaitManama BarnchKingdom Of Bahrain.A/C No. 100000037502 (Bhd)Swift Code: BbkubhbmIban: Bh60 Bbku 0010 0000 0375 02

ChequePayable toAlbayan Media Group

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Card holders Name:

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For internal use ONLY

Approved By ______________________

Booking No. _______________________

Invoice No. ________________________

Date ______________________________

Signature __________________________

8AMG is a leading advertising, media and event management company in Bahrain. We have a team that is committed to a strategy developed under three core themes: Passion, Innovation and Trust. The Company strives to be client focused, cost effective and agile, with the goal of achieving long term growth for its many established clientele.

With over 18 years experience in the event management field, and with diverse services such as Strategy, Design, Management and Production, we are able to provide comprehensive media solutions to promote events, exhibitions and forums.

www.amg.bh Tel: 17 877999 Fax: 17 877998

Seminar-2014 Bob Phibbs

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