Selling is Social
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Transcript of Selling is Social
Selling is Social and Buyer 2.0 Controls the ConversationSMEI – April 4, 2012
@barbaragiamanco #newhandshake #socialsellxl
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
About BarbSocial Centered Selling President and Social Sales Strategist , Barbara Giamanco is the co‐author of The New Handshake: Sales Meets Social Media. An experienced sales and social media consultant, speaker and coach, Barb was recognized by Inside View as one of the Top 25 Influential Leaders in Sales. She has a proven, 30‐year track record in generating sales and capped a corporate career at Microsoft, where she led sales teams and coached executives. Throughout her sales career, Barb has sold $1B in products and services.
4/4/2012©2012 Social Centered Selling | connect. collaborate. close!
Let’s Talk About A new type of B2B buyer
Sales needs to “ditch the pitch”
Using social to drive revenue
Strategy behind social selling success
Doing your homework
Sales engagement strategies
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Buyers complete 80% of the buying cycle before interacting with sales.
—Source: HBR, Gartner
4/4/2012©2012 Social Centered Selling | connect. collaborate. close!
Today’s Buyer
Leverages the social web
Does their own research
Owns the buying process
Is impatient
Avoids risk
Expects immediate value
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
4/4/2012©2012 Social Centered Selling | connect. collaborate. close!
Sales is Often Disconnected
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
“Whatever sales approach used to work doesn’t work anymore. Scripts and canned speeches
about features and benefits fall on deaf ears. Sales
professionals need to be visible, proactively engaged and
patient.”—Axel Schultze, CEO of Xeequa.com
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Ditch the pitch!
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Use Social to Connect on a Personal Level
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Networking
Business intelligence
Visibility
Credibility Building
Leads
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
4/4/2012©2012 Social Centered Selling | connect. collaborate. close!
BusinessAcumen
Social Media Savvy
SalesSkills
People Skills
Success Requires…
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
And… Have a plan
Define your prospect
Pick the RIGHT tools
Implement consistently
Measure and track
Getting Started
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Are You Compelling?
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Can Your Prospect Find You?
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Engage with Content
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Be Visible – Share Updates News
Highlight others
Your thoughts
Industry trends
Promote events
Share company page
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Demonstrate Expertise
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Search People
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Search Companies
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Go Deeper
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Opportunity
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Big News!SunTrust Banks, Inc. : March 09, 2012
SunTrust Names Anil Cheriyan New Chief Information Officer
ATLANTA, March 9, 2012/PRNewswire/ ‐‐ SunTrust Banks, Inc. (NYSE: STI) today announced that Anil Cheriyan has been named the Company's new Chief Information Officer. He will join SunTrust on April 2, 2012, and report
to Chairman and Chief Executive Officer William H. Rogers, Jr.
Mr. Cheriyan succeeds Tim Sullivan, who has served as Chief Information Officer since 2003 and is retiring.
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Agents in Use
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Company Watchlist: Daily Summary Alert
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
84% of the time an executive will take a
meeting when someone from inside their
organization (a crediblesponsor) makes the
introduction.
Use a credible sponsor within the client’s organization to help secure access
Sponsor
Source: Selling to the C‐Suite
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
A referral from outside the company will yield a meeting 44% of the
time.
Use a referral(someone outside the client’s organization), such as a consultant, business associate or friend
Referral
Source: Selling to the C‐Suite
4/4/2012©2012 Social Centered Selling, LLC | connect. collaborate. close!
Before Engaging…Do Your Homework!
Summing it all Up
PlanParticipate
Prosper
The Game Has Changed…Adapt!
Are you ready to move the conversation forward?Contact us at (404) 949‐0199
Social Centered Selling LLC3500 Lenox Road, Suite 1500Atlanta, GA 30326
Barbara Giamanco, President and Social Sales Strategist
www.linkedin.com/in/barbaragiamanco
www.twitter.com/barbaragiamanco
www.twitter.com/salessmarts
Kent Gregoire, Chief Executive and Sales Strategist
www.linkedin.com/in/kentgregoire
www.twitter.com/kentgregoire